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Fuji Xerox Australia - Fuji Xerox Supplies

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<strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong><br />

Sustainable Paper Purchasing Policy<br />

VERSION 2 May 2010


Objective<br />

<strong>Fuji</strong> <strong>Xerox</strong> is committed to<br />

responsible paper production,<br />

procurement and use. We<br />

have a long-term commitment<br />

to improving sustainability<br />

performance – our own, our<br />

industry and our customers. Our<br />

vision is to achieve sustainable<br />

outcomes for all stakeholders.<br />

Our aim is to demonstrate and<br />

promote compliance with recognised<br />

social and environmental standards<br />

and ensure our products meet<br />

community expectations of<br />

responsible product stewardship.<br />

Ultimately, we believe it is in<br />

the interests of our industry to<br />

demonstrate responsible stewardship<br />

through the full product life cycle<br />

to verify paper as a socially and<br />

environmentally responsible<br />

communication medium. The<br />

<strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> sustainable<br />

purchasing strategy is one tool to<br />

achieve this objective.<br />

Scope<br />

<strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> has developed this policy to apply<br />

to all suppliers of paper products for its <strong>Australia</strong>n<br />

operations and paper distribution business.<br />

This policy covers inputs to the paper production<br />

process, emissions and waste from paper production<br />

and the social context of paper production.<br />

Specifically it covers; fibre sourcing, energy use and emissions, bleaching, water consumption<br />

and emissions, emissions of dangerous chemicals (dioxins, NOx, SOx), solid waste disposal,<br />

compliance with laws, responsible working conditions, transparency, community and<br />

stakeholder relations. We place special emphasis on supplier management of fibre sourcing,<br />

carbon management, legal compliance and transparency. <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> expects<br />

all suppliers to be compliant with the minimum and to be moving toward our preferred<br />

requirements in a reasonable timeframe. We will review suppliers each year based on<br />

compliance with our preferred criteria and commitment to continuous improvement. This<br />

review will be a consideration in our purchasing decisions.<br />

INPUTS<br />

• Fibre<br />

• Water<br />

• Energy<br />

OUTPUTS<br />

• GHG<br />

• Other air<br />

• Water<br />

• Landfill<br />

PRODUCTION<br />

• Management<br />

• Bleaching<br />

SOCIAL CONTEXT<br />

• Labour<br />

• Children<br />

• Workplace<br />

• Community<br />

• Legal compliance<br />

• Transparency<br />

Figure 1: Scope of Paper Sourcing Policy


Background<br />

As a leading participant<br />

in the <strong>Australia</strong>n paper<br />

and office equipment<br />

market, <strong>Fuji</strong> <strong>Xerox</strong><br />

<strong>Australia</strong> has a role in<br />

promoting responsible<br />

product stewardship.<br />

We believe that our<br />

suppliers are responsible<br />

companies who, like<br />

us, are striving to<br />

improve their social<br />

and environmental<br />

performance.<br />

In this policy we set some ambitious<br />

objectives we would like the paper and<br />

paper supply industry to achieve. We also<br />

set out steps that allow us to work with<br />

suppliers along a pathway of continuous<br />

improvement. The step-wise approach<br />

sets out minimum requirements to<br />

participate in the <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong><br />

supply chain, our preferred requirements<br />

and our long term objectives for suppliers.<br />

In setting out this approach, we are hoping<br />

to let our suppliers know where we believe<br />

the industry standard is today and where<br />

it is heading. Within a reasonable period,<br />

we expect all suppliers to achieve our<br />

preferred requirements and to continue to<br />

progress toward our long term objectives.<br />

While this is important to our position in<br />

the market, we also believe it is important<br />

for the whole industry to be able to<br />

demonstrate how it meets community<br />

expectations. Over time, we expect the<br />

industry to transition to full life cycle<br />

accountability for paper. In support of<br />

this approach, <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> will be<br />

tracking and reporting our own impacts<br />

through our annual sustainability report,<br />

and encourage suppliers to do the same.<br />

In deciding which issues we should use as<br />

the basis of this policy, <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong><br />

has examined best practice in social and<br />

environmental reporting; issues that have<br />

been identified by social and environmental<br />

stakeholders as being important and, issues<br />

for which measures exist.<br />

For some of these issues there are more<br />

developed measures than for others.<br />

In general, we are seeking to link our<br />

requirements with existing standards<br />

and measures which many responsible<br />

suppliers are already adopting (such<br />

as ISO accreditation, certification and<br />

sustainability reporting). We expect that<br />

for companies who share our objectives<br />

and who are already tracking performance<br />

and reporting to stakeholders, there will be<br />

virtually no additional effort required to<br />

establish compliance with our policy. For<br />

those who fall short, and do not respond<br />

to requests for improvement within three<br />

months, the commercial relationship will<br />

be reviewed with a view to rectifying the<br />

issues or failing that, terminating the<br />

relationship.<br />

<strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> has identified a<br />

hierarchy of conformity schemes and<br />

measures (Figure 2). While for some<br />

indicators we will accept measures from<br />

the bottom tier of the hierarchy, our<br />

longer term objective is that when these<br />

are available, our preference is for top<br />

tier conformity programs. As a result,<br />

our step-wise approach includes both<br />

a transition to more comprehensive<br />

measures of performance and a<br />

transition to higher quality measures and<br />

indicators. The following section details<br />

the individual issues and performance<br />

measures sought by <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong><br />

from companies wishing to comply with<br />

this standard.<br />

Figure 2: Under standing Assessment Schemes


Management Standards<br />

We expect the companies we deal with to be certified to Quality Management Standard ISO 9001<br />

and Environmental Management Standard ISO 14001.<br />

Fibre Sourcing<br />

1<br />

Our minimum<br />

requirement is for<br />

paper that is produced<br />

using either new<br />

plantation fibre or<br />

recycled fibre.<br />

2<br />

Our preferred<br />

requirement is that<br />

paper uses recycled<br />

fibre or new fibre<br />

that is sourced from<br />

sustainably managed<br />

plantations and forests<br />

certified to a recognised<br />

standard. A recognised<br />

standard may be Forest<br />

Stewardship Council<br />

(FSC), Program for<br />

Endorsement of Forest<br />

Certification (PEFC)<br />

or other credible local<br />

certification program.<br />

3<br />

Our objective is that<br />

all suppliers of paper<br />

should hold a valid<br />

Chain of Custody<br />

certificate and products<br />

use recycled fibre or new<br />

fibre is sourced from<br />

sustainably managed<br />

plantations and forests<br />

certified to a stakeholder<br />

endorsed standard.<br />

This would include FSC<br />

and some PEFC forest<br />

certification schemes<br />

such as PEFC UK.<br />

Figure 3: Fibre Sourcing Hierarchy<br />

Recycled or new<br />

plantation fibre<br />

Recycled or new<br />

fibre from certified<br />

plantations<br />

or forests<br />

Recycled or new fibre<br />

from plantations or<br />

forests certified<br />

to stakeholder<br />

endorsed standard


Energy management<br />

1<br />

Our minimum<br />

requirement is that<br />

suppliers will monitor<br />

and report carbon<br />

emissions from their<br />

operations in line with<br />

recognised accounting<br />

frameworks (such as<br />

CEPI, NACSI, GHG<br />

Protocol).<br />

2<br />

Our preferred<br />

requirement is that<br />

suppliers have their<br />

carbon emissions<br />

verified by a third party<br />

auditor; benchmark their<br />

performance and have<br />

strategies to reduce<br />

carbon emissions to best<br />

practice levels.<br />

3<br />

Our objective is that<br />

suppliers undertake a<br />

life cycle assessment<br />

of carbon emissions;<br />

have this verified by<br />

a third party auditor;<br />

have strategies to<br />

monitor and reduce<br />

carbon emissions to best<br />

practice levels, and; are<br />

working with suppliers<br />

and customers to reduce<br />

the carbon footprint of<br />

their product. The lack of<br />

a consistent, standardsbased<br />

LCA / carbon foot<br />

printing methodology<br />

for the forestry, pulp and<br />

paper sectors is noted.<br />

<strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong><br />

would commend<br />

those willing to take a<br />

leadership position and<br />

enable the comparison<br />

of similarly framed<br />

carbon data across<br />

different suppliers’<br />

products.<br />

Figure 4: Carbon Emissions Hierarchy<br />

Carbon emissions<br />

monitored<br />

and reported<br />

Carbon emissions<br />

verified, benchmarked<br />

and strategies in<br />

place to achieve best<br />

practice performnce<br />

Verified life-cycle<br />

analysis benchmarked,<br />

strategies to achieve<br />

best practice, working<br />

with supplier and<br />

customers to reduce<br />

footprint


Other emissions to air<br />

1 2<br />

The minimum<br />

requirement is that<br />

significant emissions<br />

to air such as NOx and<br />

SOx are monitored and<br />

reported by weight<br />

per tonne of paper<br />

manufactured.<br />

Our preferred<br />

requirement would<br />

be that emissions<br />

are verified and<br />

benchmarked at or<br />

close to best practice<br />

for the industry.<br />

3<br />

Our objective would<br />

be zero emissions of<br />

these substances.<br />

Monitor and report<br />

ozone depleting,<br />

dioxins and furans,<br />

SOx, NOx<br />

AOX emissions<br />

verified and<br />

benchmarked at or<br />

close to industry<br />

best practice<br />

Zero emissions<br />

Figure 5: Other Emissions to Air Hierarchy


Water use<br />

1 2<br />

Our minimum<br />

requirement is that<br />

suppliers report on<br />

water scarcity within<br />

the catchment of the<br />

production facility. Ideally<br />

average annual rainfall<br />

and average monthly<br />

rainfall over the preceding<br />

12 month period as well<br />

as observations such as<br />

drought, shortages and<br />

declining water tables<br />

would be monitored and<br />

a complete response to<br />

the issue water availability<br />

would also be provided.<br />

Water consumption per<br />

tonne of production is<br />

also a requested metric.<br />

In water scarce<br />

catchments, our<br />

preferred requirement<br />

would be that suppliers<br />

benchmark their<br />

performance and report<br />

on measures to reduce<br />

their consumption (such<br />

as the percentage of<br />

water recovered and<br />

reused in the production<br />

process) and any impact<br />

their operations may<br />

have on the catchment.<br />

3<br />

Our longer term<br />

objective would be<br />

that, in addition to<br />

the above, producers<br />

in water scarce<br />

catchments measure,<br />

track and verify their<br />

water footprint,<br />

implement water<br />

efficiency measures<br />

and conform to<br />

the requirements<br />

of emerging water<br />

stewardship initiatives.<br />

Report on scarcity<br />

in production<br />

catchment and<br />

consumption per<br />

unit of production<br />

In water scarce<br />

catchments,<br />

benchmark<br />

and report on<br />

measures to reduce<br />

consumption<br />

In water scarce<br />

catchments, verify<br />

water footprint and<br />

conform to emerging<br />

stewardship<br />

initiatives<br />

Figure 6: Water Use Hierarchy


Emissions to water<br />

1<br />

Our minimum<br />

requirement is that<br />

suppliers measure and<br />

report on discharges<br />

to water against Total<br />

Suspended Solids (TSS)<br />

and either Biochemical<br />

Oxygen Demand (BOD)<br />

or Chemical Oxygen<br />

Demand (COD).<br />

2<br />

Our preferred<br />

requirement is that<br />

companies report on<br />

TSS and COD and<br />

benchmark their<br />

performance against<br />

best practice.<br />

3<br />

Our objective is for<br />

suppliers to achieve<br />

industry best practice<br />

in terms of emissions<br />

to water.<br />

Measure and report<br />

onTSS or COD<br />

Measure, report<br />

and benchmark<br />

performance onTSS<br />

and COD<br />

Industry<br />

best practice<br />

Figure 7: Emissions to Water<br />

Bleaching<br />

1<br />

The minimum<br />

requirement for our<br />

suppliers is that they will<br />

use an Elemental Chlorine<br />

Free (ECF) process.<br />

ECF<br />

Figure 8: Bleaching Hierarchy<br />

ECF or PCF<br />

2<br />

Our preferred<br />

requirement is that<br />

they will use a Process<br />

Chlorine Free (PCF) if<br />

it is a recycled pulp or<br />

a Totally Chlorine Free<br />

(TCF) process if it is a<br />

virgin pulp process.


Social Context<br />

(and that the company<br />

1 2<br />

Our minimum<br />

requirement is that<br />

suppliers are compliant<br />

with relevant ILO<br />

conventions (or national<br />

equivalent) relating<br />

to child labour; forced<br />

labour and working<br />

conditions. We expect<br />

our suppliers to keep a<br />

record of relevant local<br />

laws that apply to their<br />

operation and to be<br />

compliant with those<br />

laws. We recognise that<br />

in some countries there<br />

is a conflict between<br />

complying with local<br />

laws and complying with<br />

ILO conventions and will<br />

take this into account<br />

providing suppliers<br />

have exercised what a<br />

reasonable person would<br />

regard as their best<br />

efforts to balance these<br />

competing demands<br />

is not subject to any<br />

human rights complaints<br />

from stakeholders). We<br />

expect the company<br />

to report publicly if it is<br />

found to have breached<br />

either the relevant ILO<br />

conventions or local laws.<br />

3<br />

Our preferred<br />

requirement is that<br />

suppliers are compliant<br />

members of the<br />

United Nations Global<br />

Compact.<br />

Our objective would<br />

be for suppliers to be<br />

certified to an auditable<br />

standard such as<br />

SA 8000.<br />

Compliant with<br />

ILO conventions<br />

on child labour<br />

and working<br />

conditions as well<br />

as local laws<br />

Compliant with<br />

requirements of<br />

UN Global<br />

Compact<br />

Compliant with SA<br />

8000 or similar<br />

Figure 9: Social Context Hierarchy


Solid waste to Landfill<br />

1<br />

Our minimum<br />

requirement is that<br />

suppliers measure<br />

and track their waste<br />

to land fill (per unit of<br />

production).<br />

2<br />

Our preferred<br />

requirement is that this<br />

is reported publicly and<br />

benchmarked against<br />

industry performance.<br />

3<br />

Our objective is for<br />

suppliers to achieve<br />

industry best practice in<br />

terms of waste to landfill<br />

per unit of production.<br />

Measure and report<br />

waste to landfill<br />

on a per unit of<br />

production basis<br />

Measure, publicly<br />

report and benchmark<br />

performance on waste<br />

to landfill per unit<br />

of production<br />

Industry<br />

best practice<br />

Figure 10: Waste to Landfill Hierarchy<br />

Transparency<br />

Our preferred<br />

1 2 3<br />

Our minimum<br />

requirement is<br />

that suppliers make<br />

information available on<br />

all of the issues covered<br />

by this policy.<br />

requirement is that our<br />

suppliers produce a report<br />

to stakeholders based on<br />

the framework set out<br />

by the Global Reporting<br />

Initiative (GRI).<br />

Our objective would be<br />

that suppliers prepare<br />

annual reports that are<br />

independently audited<br />

to the AA1000 (2008)<br />

assurance standard<br />

and compliant with the<br />

reporting framework of<br />

the GRI.<br />

Information<br />

available on<br />

issues covered<br />

by this policy<br />

GRI base annual<br />

report to<br />

stakeholders<br />

Audited GRI<br />

report annually<br />

Figure 11: Transparency Hierarchy


Verification<br />

Suppliers who are compliant with <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> preferred requirements<br />

or above can demonstrate their compliance by submitting the relevant reports<br />

listed below. Companies that only meet the minimal requirements may be asked<br />

to host a verification audit by <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> staff or an auditor acting on<br />

our behalf. Documentation to support each of the measures itemised above is<br />

summarised below.<br />

Issue<br />

Documentation<br />

1 Management Copy of ISO 9001 and ISO 14001 certification.<br />

2 Fibre Certification approval number, scheme, other documentation that may be relevant,<br />

scope of certification and any corrective action requests issued in the previous audit.<br />

3 Carbon Copy of audited carbon accounting report and policy or strategy document setting<br />

out steps to reduce carbon emissions and/or carbon footprint.<br />

4 Bleaching Details of bleaching process used in manufacture.<br />

5 Other emissions<br />

to air<br />

AOX emissions benchmarked, fines and other penalties imposed by relevant regulator<br />

such as EPA.<br />

6 Water use Summary report on water catchment issues, plant consumption per unit of production<br />

and, in water scarce catchments, strategy and/or policy to reduce water consumption.<br />

7 Water emissions Report on TSS and COD performance, benchmarking report, fines and any other<br />

penalties imposed by regulatory authorities (e.g. EPA).<br />

8 Solid Waste Report on water per unit of production, benchmark report, strategies or policies to<br />

reduce waste.<br />

9 Social Context UN Global Compact report and/or SA 8000 certification documents.<br />

10 Transparency Copy of GRI based report. Where this report covers requirements listed above,<br />

pages highlighted and annotated.


About <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong><br />

Celebrating its 50th year of operation in <strong>Australia</strong>, <strong>Fuji</strong> <strong>Xerox</strong> is the industry’s leading provider of integrated document services. The company offers<br />

a range of technology solutions and business services to meet our customers’ needs for the effective management of information, from creation<br />

through to production, distribution and capture.<br />

With knowledge and capabilities to design and implement document services for a variety of business needs across offices, print rooms, commercial<br />

printers and publishers, <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> has expertise in document management, digitising data, print, office supplies, software solutions and<br />

managed services.<br />

The company, its management and staff are driven to create sustainable value for its stakeholders and this is reflected in our commitment to<br />

environmental responsibility and continuous improvement across all areas of our business.<br />

13 14 12<br />

www.fujixerox.com.au<br />

<strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> Pty Ltd. ABN 63 000 341 819.<br />

<strong>Australia</strong>n Head Office: 101 Waterloo Rd, Macquarie Park NSW 2113.<br />

Phone (02) 9856 5000 Fax (02) 9856 5003<br />

XEROX, and the sphere of connectivity design are trademarks or registered trademarks of<br />

<strong>Xerox</strong> Corporation in the U.S. and or other countries. Whilst the information is correct at the<br />

time of printing, <strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> Pty Ltd ABN 63 000 341 819 expressly disclaim that<br />

savings targets from one customer environment may not be necessarily applicable to a<br />

different customer environment. Quality Endorsed Company ISO 9001:2000. QEC1950/01<br />

SAI Global, Certified Environmental Management ISO 14001:2004. C10094 SAI Global.<br />

<strong>Fuji</strong> <strong>Xerox</strong> <strong>Australia</strong> would like to keep you informed of future products and services and<br />

promotional offers. If you do not wish to receive this information, you can contact us via our<br />

website http://www.fujixerox.com.au/contact_us/jsp or by phone 13 14 12 to request this.<br />

Printed in <strong>Australia</strong>, May 2010.<br />

Environment<br />

ISO 14001<br />

Protecting the environment is a fundamental component of our<br />

company’s commitment to corporate citizenship. At <strong>Fuji</strong> <strong>Xerox</strong><br />

<strong>Australia</strong>, we supply products that have been designed with both<br />

our customers and the environment in mind. As a world leader in the<br />

development of parts and components Remanufacturing Programs,<br />

we have made Eco Manufacturing an integral part of our business.<br />

All our sites have achieved ISO 14001:2004 Environmental<br />

Management System Certification, as a demonstration of our<br />

commitment to protecting the environment.

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