A Guide to Managing an Ageing Workforce - Public Sector ...

Implementation
Pilot schemes and trial periods can be used to implement strategies on a smaller scale to test how they work,
and to identify and rectify any problems that may arise before a large scale rollout. A fixed end date for the
trial/pilot should be agreed, and a review undertaken to determine its success.
For successful implementation consider the following points:
• ensure management support for the initiatives. This will show that the strategy is important to the agency.
• ensure staff communication explains what is happening and why, how it will affect staff and the benefits
for them and the agency.
• ensure departments/officers are aware of their responsibilities. It must be clear who is responsible for
what.
• ensure performance indicators are determined prior to implementation and that baseline information is
collected as a basis for comparison.
• ensure sufficient resources are allocated
• ensure employees know who to go to for information and that feedback mechanisms are in place
To determine success performance indicators should be measured at least annually. Possible indicators
could be:
• employee retention rates
• rates of absenteeism
• take up of age-inclusive programs amongst employees
• take up of learning and development opportunities
• increased diversity in age range of candidates
• increased diversity in age range of new employees.
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A Guide to Managing an Ageing Workforce
www.publicsector.wa.gov.au