Store Supervisor Job Description - Victoria Hospice

SUPERVISOR, SALES ASSOCIATES
VICTORIA HOSPICE THRIFT BOUTIQUE
FUNCTION:
To assist the Store Manager with the daily operations of the Thrift Boutique.
RELATIONSHIPS:
The Supervisor is responsible to the Store Manager, who reports in turn to
the Director of Development in the Hospice Foundation Office.
JOB RESPONSIBILITIES:
The Supervisor assumes responsibility for the daily operations of the Thrift
Boutique on days when Store Manager is off shift; assists the Store Manager
with operations during overlapping shifts; and provides holiday/sick relief as
needed.
Daily operations include: overseeing the receiving & sorting donated goods;
preparing and pricing floor merchandise; cash reconciliation & bank
deposits; training and scheduling of new recruits; keeping the workplace
safe, clean & tidy and other duties as required.
The Supervisor provides feedback on store operations to the Store Manager
on a regular basis, attends scheduled staff meetings, and, as an ambassador
for Victoria Hospice, ensures that the store is seen as a welcoming and
friendly place in the community
SKILLS, ATTITUDES, KNOWLEDGE:
The Supervisor position requires leadership skill, experience in working as
part of a team in a collaborative and supportive manner; and familiarity with
volunteer management.
The ideal applicant will have:
previous retail experience, with an emphasis on merchandising
an ability to assess high end merchandise and price accordingly
able to evaluate and recognize antiques & collectibles
previous cash handling experience
general computer skills

ability to communicate effectively verbally and in writing
be organized, cooperative, and problem solving attitude
TIME COMMITMENT:
Minimum of 24 hours per week, plus relief
Training:
orientation to the Thrift Boutique policies and procedures.
occasional in-service and workshops available through the Victoria
Hospice.