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A DDP PUBLICATION<br />

<strong>ddppl</strong>.com<br />

travtalkindia.com


Global Travel Mart in India<br />

(L-R): Dr. Lalit K Panwar, Chairman & MD, ITDC; Bill Calderwood, PATA Interim CEO; Hiran Cooray, Chairman, PATA; Subodh Kant Sahai, Union Minister for Tourism; RH Khwaja, Secretary, Ministry of Tourism, Government of India, Chairperson,<br />

PATA-India Chapter and Anand Kumar, Joint Secretary, Ministry of Tourism, Government of India at the PATA Press Conference in New Delhi<br />

Brand India<br />

In a free wheeling interaction,<br />

Arjun Sharma, Vice Chairman, PATA<br />

India Chapter spoke on PTM 2011<br />

and modern India. Excerpts...<br />

Subodh Kant Sahai, Union Minister for Tourism<br />

announed an international travel trade show in<br />

India - Global Travel Mart, which will be held<br />

either in New Delhi or Hyderabad by 2012/13.<br />

V I V E K S E T H I<br />

The much-awaited Global<br />

Travel Mart, an international<br />

travel show for the stakeholders<br />

in the global travel industry, will<br />

organised after scrutinising the<br />

international calendar of travel<br />

trade events,” he added.<br />

The Union Minister for Tourism<br />

shared his vision to supplement<br />

Success Story<br />

The effort put in by the Ministry of Tourism,<br />

especially by Anand Kumar, Joint Secretary,<br />

under the leadership of RH Khwaja,<br />

Secretary, MOT and Chairperson of PATA<br />

India Chapter deserves special mention.<br />

Arjun Sharma<br />

Vice Chairman, PATA India Chapter<br />

TT B U R E AU<br />

How significant is PATA Travel Mart<br />

2011 keeping in mind the global tourism<br />

scenario? Kindly elaborate.<br />

The PATA Travel Mart 2011 is probably<br />

Asia Pacific’s best contracting and networking<br />

show and with Delhi playing<br />

host to the event, it is an ideal opportunity for<br />

the entire fraternity to see the city’s greatly<br />

improved infrastructure and a world-class airport.<br />

With the tourism fraternity giving more<br />

significance to responsible and sustainable<br />

Contd. on page 3 u<br />

be held in India by 2012/2013,<br />

said Subodh Kant Sahai, Union<br />

Minister for Tourism.<br />

Speaking at a press conference,<br />

he said, “We are looking at<br />

organising the Global Travel Mart in<br />

India by 2012/13. At present, we are<br />

also analysing the best possible way<br />

to channelise the energies of all<br />

stakeholders in the Indian travel<br />

industry,” said Sahai.<br />

“The Mart will be a Ministry of<br />

Tourism initiative which will be<br />

overseas office infrastructure<br />

with representative offices in<br />

strategic destinations.<br />

“The Ministry of Tourism that<br />

has 14 overseas offices is planning<br />

to supplement their overseas promotional<br />

infrastructure with<br />

regional representative offices. In<br />

certain markets, such as France,<br />

Germany and Italy, there is a<br />

need of local representations, as<br />

there is a considerable language<br />

problem in these strategic<br />

markets,” said Sahai.<br />

TT B U R E AU<br />

The PATA-Travel Mart 2011 in New Delhi had a<br />

brilliant start. The event had almost all the<br />

participants defining it as the best networking<br />

platform to build business opportunities.<br />

The effort put in by the Ministry of Tourism, especially<br />

by Anand Kumar, Joint Secretary, Ministry of Tourism under<br />

the leadership of RH Khwaja, Secretary, Ministry of Tourismcum-Chairperson<br />

of PATA-India Chapter deserves special<br />

mention and need to be applauded. Both of them worked very<br />

quietly behind the scenes and made it a point to meet each<br />

and every participant personally at the Mart. These two<br />

gentlemen not only anchored the preparations of the PTM<br />

2011, but also expressed their willingness to stand by all<br />

participants to ensure that all their needs were met and they<br />

faced no difficulty during their stay in India for the Mart.


2 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

NEWS<br />

Showcasing Dilli<br />

Haat at PTM 2011<br />

Dilli Haat is a joint venture<br />

of Delhi Tourism<br />

& NDMC supported by the<br />

Development Commissioner<br />

(Handicrafts) and<br />

Development Commissioner<br />

(Handlooms). The<br />

main responsibility of<br />

operation of the Haat lies<br />

with Delhi Tourism.<br />

Spread over an area of<br />

6.27 acres, it represents a<br />

picturesque traditional village<br />

atmosphere in<br />

Delhi. It is the first ever<br />

food, craft, culture and<br />

barrier-free eco-friendly<br />

project of Delhi Tourism,<br />

providing a platform for<br />

skilled and semi-skilled<br />

artisans to earn their<br />

living for their socio-economic<br />

uplift.<br />

"It is a matter of privilege<br />

for Delhi Tourism to<br />

showcase a flavour of Dilli<br />

Haat to the delegates from<br />

all parts of the world<br />

participating in PATA<br />

Travel Mart. Though<br />

the National Award<br />

Winner craftsmen from<br />

India have displayed<br />

their arts and crafts<br />

demonstrating their<br />

products, the most popular<br />

among them was<br />

the artist who writes<br />

name of the visitor<br />

on a single grain of<br />

rice within a minute,"<br />

says GG Saxena,<br />

Managing Director & CEO,<br />

Delhi Tourism.<br />

GG Saxena<br />

Managing Director & CEO<br />

Delhi Tourism<br />

LPTI and Kingdom of Dreams<br />

enthrall PATA delegates<br />

Kingdom of Dreams invited the PATA delegates for dinner and<br />

showcased the art, heritage, crafts and more of Indian culture to them.<br />

TT B U R E AU<br />

Arjun Sharma, Managing<br />

Director, Le Passage to<br />

India and Asad Aslam, Senior<br />

Vice President, Kingdom of<br />

Dreams, invited all the PATA<br />

delegates for dinner and to<br />

attend the world’s Biggest<br />

Musical Extravaganza on<br />

September 8, 2011. The<br />

place brings to life the magic<br />

and timeless mystique of<br />

India in a unique blend of<br />

Indian art, culture, heritage,<br />

crafts, cuisine and performing<br />

arts, with the technological<br />

wizardry of today.<br />

Sprawling across acres<br />

of land, ideally located in<br />

Gurgaon at the apex of the<br />

Golden Triangle of Jaipur,<br />

Agra and Delhi, is the magnificent<br />

Kingdom of Dreams,<br />

India’s first live entertainment<br />

and leisure destination.<br />

Nautanki Mahal, a dynamic<br />

state of the art theatre at<br />

Kingdom of Dreams, India’s<br />

first unique live entertainment<br />

destination, is host to<br />

Zangoora, The Gypsy Prince<br />

- world’s biggest Indian cinematic<br />

themed, theatrical,<br />

musical extravaganza. The<br />

musical designed, scripted,<br />

composed and produced with<br />

the best of Indian and<br />

International talent is an<br />

unforgettable experience.<br />

Integrated with state-of-theart<br />

modern technology and<br />

wizardry, Zangoora is a perfect<br />

combination of Indian<br />

cinematic entertainment and<br />

India’s rich cultural heritage.<br />

The Culture Gully, the<br />

food boulevard at Kingdom of<br />

Dreams presents a magnificent<br />

Indian carnival showcasing<br />

14 states of India in all<br />

their splendour on a single<br />

street enveloped under a<br />

breathtaking skydome.<br />

Kingdom of Dreams<br />

is an architectural masterpiece.<br />

A Magical, Mystical<br />

& Memorable experience<br />

of India!!


NTO P ATA D A I L I E S 2 0 1 1 – D A Y 3 TRAVTALK 3<br />

‘10 year plan’ for India by early 2012<br />

Tourism Australia has worked out a long-term strategy<br />

for the Indian market and expects to receive close to<br />

3,00,000 Indians by 2020.<br />

A N I TA J A I N<br />

The tourism board will<br />

introduce a special<br />

’10 year plan’ for India and<br />

China to meet their expected<br />

targets in next 3-4 months.<br />

According to Andrew<br />

McEvoy, Managing Director,<br />

Tourism Australia, India will<br />

move from US$826 million<br />

and 1,45,000 visitors to<br />

US$2.4 billion and 3,00,000<br />

visitors by 2020, registering<br />

a growth of over 200 per cent<br />

as compared to 2010.<br />

McEvoy said, “We will<br />

further enhance our trade<br />

activities and will involve<br />

travellers through active digital<br />

social media marketing<br />

practices. Tourism Australia,<br />

along with major international<br />

airports from Australia, are<br />

in talks with Air India,<br />

Kingfisher and Jet Airways to<br />

start direct connection on<br />

India – Australia route to further<br />

boost the Indian arrival<br />

figures. We are expecting a<br />

200 per cent growth from<br />

India and receive more than<br />

3,00,000 Indian visitors in<br />

next 10 years.”<br />

Andrew McEvoy<br />

Managing Director<br />

Tourism Australia<br />

Delhi Tourism at PTM 2011<br />

Upasna Singhal and<br />

Sudhir Sobti from Delhi<br />

Tourism, at the PATA<br />

Travel Mart on<br />

September 8. Delhi<br />

Tourism is showcasing<br />

Dilli Haat at the PATA mart<br />

being held in Delhi.<br />

Craftsmen are offering<br />

authentic indigenous<br />

goods which have been<br />

lapped up by visitors.<br />

With a good response to<br />

their products, Delhi<br />

Tourism hopes to particpate<br />

in similar marts<br />

to give their product<br />

more exposure.<br />

PTM 2011<br />

gets going...<br />

Contd. from page 1 col. 1 u<br />

tourism, this would be<br />

one area where we would<br />

see the industry active in<br />

pursuing in terms of deliberations<br />

and product showcase.<br />

India has received a lot<br />

of positive publicity post<br />

the Common Wealth games<br />

and Delhi is positioned<br />

much better for such events<br />

due to the improvement<br />

in infrastructure<br />

Will PTM 2011 help infuse<br />

confidence in the existing<br />

membership base and help<br />

PATA-India Chapter add<br />

new members?<br />

PATA’s global membership<br />

base has grown over<br />

the years in a significant<br />

manner, with the regional<br />

chapters and the global body<br />

as a whole, strongly working<br />

towards creating cleaner<br />

and greener work environment.<br />

PTM 2011 is also an<br />

opportunity for the members<br />

to participate in an<br />

Interactive workshop ‘Get<br />

the Insights - Build the<br />

Business’, where we expect<br />

a large turnout of both<br />

Indian and International<br />

members. They all will be<br />

interacting in an atmosphere<br />

of frank, open discussion<br />

and collaboration.<br />

How will PTM help India and<br />

your members leverage the<br />

true potential of tourism?<br />

Incredible India,<br />

through all its segments of<br />

tour operators, hotels, airlines,<br />

tourism boards are<br />

doing a grand job at the PTM<br />

2011. With many companies<br />

seeing the value of participation<br />

from the 2008 event, we<br />

have got a very encouraging<br />

response from new and<br />

niche PATA members who<br />

are keen to reach a larger<br />

audience in the international<br />

space. An overwhelming<br />

response for booking exhibition<br />

space from the region<br />

has been encouraging.


4 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

PATA 2011<br />

Andhra & Karnataka host PATA delegates<br />

Department of Tourism, Government of Andhra Pradesh & Department of Tourism, Government of Karnataka, jointly hosted the<br />

PATA delegates for cocktails and dinner on September 7 at The Ashok Hotel. Both the states did their best to woo the delegates<br />

with presentations on their tourism products, attractions and offerings. The evening also witnessed some vibrant musical performances.


6 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

PATA 2011<br />

Thanking those who<br />

made it happen<br />

Poonam Makhija<br />

Director, Business Development<br />

DDP<br />

Poonam Makhija<br />

Director, Business Development<br />

DDP<br />

From planning logistics and coordinating with<br />

the Ministry of Tourism, to obtaining hotel rooms<br />

for the PATA Travel Mart (PTM) 2011 delegates,<br />

Poonam Makhija, Director, Business Development,<br />

Durga Das Publication has been engaged throughout<br />

in various day-to-day responsibilities with the<br />

organisation of Mart in New Delhi. Makhija, with her<br />

years of experience with DDP across verticals, has<br />

provided invaluable guidance and assistance to ensure<br />

that PTM 2011 is a success. She has acted as the catalyst<br />

in bringing the industry stakeholders together to achieve<br />

a successful PTM 2011.<br />

Who said what@PTM 2011<br />

We are working towards making India a credible destination so that it can<br />

become truly ‘Incredible’ for inbound travellers. We want to make India<br />

a prime destination in Asia in terms of heritage, adventure and peace.<br />

Subodh Kant Sahai<br />

Union Minister for Tourism<br />

Our historical and cultural ethos for tourism is embedded in three words<br />

‘Athithi Devo Bhava’.<br />

RH Khwaja<br />

Secretary, MOT<br />

Iam glad to be here to build business in the region. We are back (PATA<br />

organised its Mart in 2008 in Hyderabad) because India is now a compelling<br />

success story.<br />

Hiran Cooray<br />

Chairman, PATA<br />

Bobby Sawhney<br />

Director<br />

Bakshi Transport Service<br />

Bobby Sawhney<br />

Director, Bakshi Transport Service<br />

My role in the mart is to oversee transportation and<br />

movement of delegates from their arrival till departure.<br />

These include type of vehicle for a delegate, review<br />

routine of the delegate, etc. That is going to be a tough<br />

task as quite a few members have not registered.<br />

In some cases there is re-scheduling of flights, which<br />

forces us to change the planned schedule. Some delegates<br />

have not submitted their arrival time.<br />

India has so much to offer. From palace hotels to temples, deserts to skiing<br />

in the mountains, swimming and diving at beautiful beaches, boat houses<br />

in Kerala and Kashmir, it has it all.<br />

Bill Calderwood<br />

PATA Interim, CEO<br />

All the delegates attending PTM 2011 should know that India is a large<br />

country and Delhi is a tiny little world in it, which has all the cultures and<br />

religion thrown into one. Delhi is a micro-miniature of India with its rich history<br />

of over 5,000 years. You will get to experience a modern airport and the most<br />

ancient monuments.<br />

Sheila Dixit<br />

Chief Minister, Delhi


8 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

AGENTS<br />

Ayurvedic Village at Panvel near Mumbai<br />

The Ayurvedic Village at Morbe, Panvel is a solution to modern day ailments such as stress and ageing. This<br />

traditional Kerala Ayurvedic Treatment and Health Rejuvenation Centre has recently introduced special packages<br />

to lift one’s spirit and to heal from within. gives details on the diverse offerings that the village offers.<br />

TT B U R E AU<br />

Panchakarma to other<br />

therapies like Shirodhara,<br />

Pizhichil, Navarakizhi,<br />

Choorna Swed and<br />

Udwarthanam are offered at<br />

the Ayurvedic Village. All the<br />

treatments are based on the<br />

need of the physical condition<br />

designed to ‘lift one’s spirit<br />

and to heal from within’.<br />

The treatments at the<br />

Ayurvedic Village emphasise<br />

on the diet and purification<br />

of the body. Located 10 km<br />

from Panvel, this retreat<br />

serves as the perfect getaway<br />

for those willing to<br />

have a refreshing and<br />

healthy holiday while getting<br />

treated. The Village is surrounded<br />

by hills with greenery<br />

around with huge tracts<br />

of paddy fields, and is an<br />

ideal location for those seeking<br />

peace and calm, away<br />

from the city.<br />

The Ayurvedic<br />

Village offers<br />

visitors an<br />

experience<br />

of true ‘satvik’<br />

life with<br />

vegetarian food<br />

prepared from<br />

organically grown<br />

vegetables with<br />

less oil and spices.<br />

Rejuvenation<br />

packages are for 3,<br />

7, 14, 21 and 28<br />

days. Expert<br />

physicians, trained<br />

physiotherapists<br />

and masseurs<br />

ensure visitors<br />

enjoy a peaceful<br />

and healthy stay.<br />

NK Bhupesh Babu<br />

Founder<br />

Ayurvedic Village<br />

Spread over 65 acres of<br />

land between Matheran and<br />

Haji Malang Hills, the residential<br />

treatment centre is<br />

well-equipped with all basic<br />

requirements. The wellmaintained<br />

rooms are large<br />

and well-ventilated. Large<br />

windows offer good view of<br />

the area. Special care is taken<br />

to maintain hygiene.<br />

The Clinic at the<br />

Village comprises separate<br />

rooms for men and women<br />

and all in-house facilities for<br />

Panchakarma Therapies.<br />

The equipment for<br />

Panchakarma and massage<br />

therapy is designed<br />

using the modern technology<br />

and traditional<br />

knowledge. Special oils<br />

and herbs are bought to<br />

prepare oils and medicines<br />

at the Village. All therapies<br />

are administered under<br />

supervision of expert doctors<br />

and therapists. Besides,<br />

there is a reception lobby<br />

and cafeteria.<br />

Dr. Radha Krishnan, the<br />

specialist at the Village<br />

said, “Ayurveda is the<br />

science of life and aims<br />

at holistic and permanent<br />

healing. It believes in healthy<br />

way of living.”<br />

The centre even<br />

offers treatment for<br />

chronic disorders such as<br />

arthritis, paralysis, insomnia,<br />

infertility, obesity and stressrelated<br />

problems.<br />

The village has mango<br />

orchards and lush green trees<br />

of various types and it<br />

works wonders for<br />

the tourists and those<br />

seeking treatments to purify<br />

the mind and body in the lap<br />

of nature.<br />

Founded in 2001 by<br />

NK Bhupesh Babu, in association<br />

with Oushadhi, a<br />

Government of Kerala<br />

undertaking, the Ayurvedic<br />

Village also has centre in<br />

Vashi and Sanpada but these<br />

do not offer residential treatment<br />

facilities.<br />

Babu and his team is<br />

now constructing a fullfledged<br />

100-bed Ayurvedic<br />

Medical College-cum-hospital<br />

at Panvel, which will be ready<br />

in another 10 months.<br />

The hospital will offer<br />

only specialised Ayurvedic<br />

Treatments while students<br />

will get necessary education<br />

and training. Babu said,<br />

“We hope to have team<br />

of 200 medical experts<br />

ready to look after patients.<br />

Senior doctors will teach<br />

Ayurveda to the students<br />

while treating the patients.”<br />

Ayurvedic Village<br />

Founded in 2001 in<br />

association with Oushadhi, a<br />

Government of Kerala<br />

undertaking<br />

Spread over 65 acres of land<br />

between Matheran and Haji<br />

Malang Hills, the residential<br />

treatment centre is wellequipped<br />

with all basic<br />

requirements<br />

The Clinic at the Village<br />

comprises separate rooms<br />

for men and women and all<br />

in-house facilities for<br />

Panchakarma Therapies


1 0 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

STATES<br />

MP promoting Bhagoria, a tribal festival<br />

of Jhabua, as the new tourism product<br />

Following the concept of mass ‘Swayamvar’, Bhagoria Haat festival is held a few<br />

days before before the Holi festival in the tribal belt of Jhabua and surrounding areas.<br />

TT B U R E AU<br />

If you have not already<br />

known or heard of the<br />

Bhagoria Haat festival, you<br />

soon will. This bustling festival<br />

of spot marriage, dance<br />

and merry-making and drinking<br />

revelry is an age-old tradition<br />

of the Bhils and Bhilals<br />

tribes, residing in Jhabua,<br />

Alirajpur, West Nimar and<br />

surrounding districts of<br />

Madhya Pradesh.<br />

It has been there for centuries<br />

and can be termed as<br />

the original showcase of what<br />

rural India is – from the local<br />

bazaar spread on the sidewalks,<br />

children peeping into<br />

the ‘bioscope cinema’, adults<br />

shouting on ‘Giant Wheels’, to<br />

tribal dance and music. The<br />

essence of the festival remains<br />

in the freedom exercised by<br />

boys and girls to choose their<br />

respective partner.<br />

Young boys and girls all<br />

decked up in colourful clothes<br />

and jewellery congregate in<br />

Hari Ranjan Rao<br />

Managing Director, MPSTDC<br />

the village fair during<br />

Bhagoria. The festival is a<br />

series of fairs held one after<br />

the other at various villages<br />

on their specific market days,<br />

commencing eight days<br />

before Holi. As the name of<br />

the festival indicates, (Bhag<br />

or run), after choosing their<br />

partners, the young people<br />

elope and then they are subsequently<br />

accepted as husband<br />

and wife by the society<br />

through predetermined customs.<br />

It is not always that the<br />

boy and girl, who intend to<br />

marry one another meet in<br />

the festival for the first time.<br />

In a large number of cases,<br />

the alliance is already made<br />

between the two, the festival<br />

providing the institutionalised<br />

framework for announcing<br />

the alliance publicly.<br />

The tradition is that the<br />

boy applies Gulal, red powder<br />

on the face of the girl whom he<br />

selects as his wife. The girl, if<br />

willing, also applies Gulal on<br />

the boy’s face after which both<br />

of them run away from the<br />

place. This may not happen<br />

immediately but the boy may<br />

pursue her and succeed eventually.<br />

The tribal people of<br />

Madhya Pradesh form an<br />

important part of its culture<br />

and contribute. Their unique<br />

traditions and vibrant culture<br />

come alive in the Bhagoria festival.<br />

The festival marks the<br />

onset of the spring season and<br />

falls a few days before Holi. It<br />

also coincides with the completion<br />

of harvesting, adding<br />

it to the dimension of being an<br />

agricultural festival as well. If<br />

the crops have been good, the<br />

festival assumes an additional<br />

air of gaiety.<br />

MP Tourism has<br />

embarked on an ambitious<br />

plan to develop Bhagoria into<br />

a tourism product. “Bhagoria<br />

has been talked about for<br />

over 30 years. However this<br />

is the first time we have tried<br />

to give this festival a tourism<br />

dimension. It is a potential<br />

tourism product and caters to<br />

experience seeking travellers,”<br />

said Hari Ranjan Rao,<br />

Managing Director, MPSTDC.<br />

Acknowledging the challenge<br />

of developing a new tourism<br />

product, Rao added that for<br />

any new tourism product to<br />

take off there has to be an initiative<br />

taken. A couple of<br />

months ago we came to know<br />

that tour operators from<br />

Gujarat have promoted<br />

this festival and also<br />

brought foreign tourists. We<br />

are hopeful of developing it<br />

as a product in demand in<br />

next 4-5 years.


AGENTS<br />

100% growth for Carnation<br />

Travel Services every year<br />

Established in the year 1995, Carnation Travels is<br />

one of India's most upcoming & leading Travel & Tour<br />

management company. reveals the future plans<br />

of the company.<br />

TT B U R E AU<br />

Carnation Travel Services,<br />

a largely outbound<br />

travel-based company, is witnessing<br />

a 100 per cent<br />

growth almost every year<br />

amid the highly competitive<br />

travel market.<br />

“We are doubling our<br />

B2B network and turnover<br />

almost every year. Indian<br />

travellers overseas are<br />

very price sensitive but<br />

also crave for quality experience<br />

that is based on value<br />

for money,” said Rajesh Sethi,<br />

Managing Director, Carnation<br />

Travel Services.<br />

“The outbound market<br />

in India will continue to grow.<br />

The UNWTO projections suggest<br />

that the outbound figures<br />

will breach the 50 million<br />

mark by 2020. We also<br />

hope that we continue to<br />

Rajesh Sethi<br />

Managing Director<br />

Carnation Travel Services<br />

grow at the same momentum,”<br />

he added.<br />

It is professionally managed,<br />

with an extensive<br />

knowledge, expertise and<br />

resources, which specialises<br />

in conceptualising and<br />

execution of events,<br />

group tours, business delegations,<br />

business seminars &<br />

conferences with a difference,<br />

both in India and across<br />

the world. “There is an<br />

urgent need of constant reinvention<br />

to push the destination<br />

to a new level, especially<br />

in case of the places<br />

that have been more frequently<br />

travelled. In this<br />

regard, destinations like<br />

Thailand and Malaysia had<br />

been lacking, whereas<br />

Singapore had done very<br />

well,” said Sethi.<br />

“To unleash the true<br />

potential of the outbound<br />

market, addition of new destination<br />

is very important. As<br />

part of the mandate to grow<br />

our business at a strong pace,<br />

we are focussing on Macau,<br />

Vietnam, the Philippines,<br />

South Korea and Taiwan to<br />

name a few. We are also willing<br />

to work with all NTOs that<br />

are keen on promoting their<br />

destination,” he added.<br />

New iPhone application for<br />

business travellers<br />

n Egencia, the corporate<br />

travel arm of Expedia,<br />

launched new mobile features<br />

and capabilities for<br />

business travellers on<br />

August 2, 2011. This Egencia<br />

Mobile for the iPhone application<br />

is equipped with new<br />

innovative and user-friendly<br />

features including smart itinerary,<br />

flight and destination<br />

alerts, flight schedules,<br />

online check-in and<br />

click-to-call.<br />

“With the number of<br />

mobile phone users in Asia<br />

rising to a 3 billion and over<br />

5 million new subscribers<br />

n For the fourth time consecutively<br />

- The Heritage<br />

Village Club has been awarded<br />

the Thomson Gold award<br />

for being the best Hotel in<br />

the ‘Faraway Shores’<br />

Program for the year 2010-<br />

11. The Thomson Gold<br />

Awards are based on<br />

Customer Score Quotient -<br />

CSQ’s (detailed feedback)<br />

received from guests by<br />

Thomson Holidays on their<br />

flight back home and is the<br />

actual barometer of a<br />

hotel's performance.<br />

The programme consists<br />

being added every month in<br />

India for smart-phones, we<br />

understand that the need of<br />

the business traveller has<br />

evolved. The Egencia Mobile<br />

for the iPhone will deliver<br />

global best-in-class experience<br />

and technology solutions<br />

to Egencia clients in<br />

India. This will soon be<br />

extended to all other<br />

smart phone platforms<br />

like Android, Blackberry &<br />

others,” said Gaurav<br />

Sundaram, Country Director,<br />

Egencia India.<br />

Egencia Mobile is<br />

currently available in the<br />

of Thomson’s long haul destinations<br />

and includes hotels<br />

from India, Sri Lanka,<br />

Maldives, Cuba, Dominican<br />

Republic, Mexico, Aruba,<br />

Jamaica and Barbados and<br />

features a vast array of<br />

hotels and resorts.<br />

Heritage Village Club,<br />

Goa is a beautiful resort facing<br />

the beach. Located close<br />

to the White sands of<br />

the Aroossim Beach,<br />

this beautiful landscape<br />

in Goa is India’s first allinclusive<br />

boutique resort<br />

making it an idyllic<br />

Gaurav Sundaram<br />

Country Director<br />

Egencia India<br />

following countries: US,<br />

UK, France, Germany,<br />

Netherlands, Switzerland,<br />

Belgium, Spain, Italy,<br />

Canada, Australia, and<br />

India. Languages supported<br />

include English, French,<br />

German, Italian, Spanish,<br />

Swedish, Canadian, French<br />

and Dutch.<br />

The Heritage Village Club bags the<br />

Thomson Gold award – the 4 th time<br />

getaway for one’s vacation.<br />

The charming 97 room,<br />

5-star resort offers a choice<br />

of the very best of contemporary<br />

accommodation<br />

in Goa.<br />

The Heritage Village<br />

Club, Goa is a part of Select<br />

Hotels and is also the pioneer<br />

to the ‘all-inclusive’<br />

holiday concept - where not<br />

only accommodation but<br />

unlimited food, snacks inbetween<br />

meals, in-house<br />

beverages and entertainment<br />

activities for the whole<br />

family is covered.


PATA 2011 P ATA D A I L I E S 2 0 1 1 – D A Y 3 TRAVTALK 1 3<br />

Networking continues on <strong>Day</strong> 2<br />

The action heats up, as on <strong>Day</strong> 2, the PATA Travel Mart 2011 witnessed some hectic activities amidst the buyer-seller business<br />

meets and networking. Buyers were seen rushing from one booth to the other to keep up with their pre-scheduled appointments.<br />

Union Minister of Tourism, Subodh Kant Sahai, who missed the opening ceremony of the Mart on September 7, also visited the Mart.


1 4 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

PATA 2011<br />

Red Carpet welcome for PATA delegates


PATA 2011 P ATA D A I L I E S 2 0 1 1 – D A Y 3 TRAVTALK 1 5<br />

India leaves fine imprint on tourism map


1 6 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

PATA 2011<br />

The making of ‘brand India’ in the tourism<br />

Philippine Tourism Board hosts lunch<br />

for select travel agents in New Delhi<br />

High tea hosted by Holidays to<br />

Treasure on Palace on Wheels<br />

AHS and Pacto host travel<br />

agents for dinner at Le Meridien<br />

Holiday to Treasure<br />

AHS


HOTELS P ATA D A I L I E S 2 0 1 1 – D A Y 3 TRAVTALK 1 7<br />

Ananta in Pushkar<br />

With a debut property for its owners in the hospitality sector, the group<br />

is leaving no stone unturned to make a lasting impression.<br />

TT B U R E AU<br />

Owners of Country Inn &<br />

Suites by Carlson in<br />

Jaipur are coming up with a<br />

spa resort named Ananta Spa<br />

& Resorts on Ajmer-Pushkar<br />

highway. Mukund Goel and<br />

Sanjay Goel are from the<br />

exports business and after<br />

diversifying into hospitality<br />

business, they will be formally<br />

launching the spa resort<br />

before September-end.<br />

The resort offers 26 villas<br />

with independent rooms<br />

on ground & first floor, offering<br />

an exotic blend of<br />

nature’s delight and modern<br />

lifestyle decorated in minimalist<br />

vision. Each villa has a<br />

spacious living room on the<br />

ground floor that opens into<br />

a lush manicured greens<br />

attached with an open-to-sky<br />

bathroom surrounded by<br />

waterfalls. The rooms on the<br />

first floor have a balcony that<br />

provides spectacular views of<br />

the Aravali Hills.<br />

Enveloped in contemporary<br />

Balinese architecture,<br />

Ananta Spa & Resort offers<br />

62 luxurious rooms, offering<br />

spectacular views of the<br />

rolling Aravali Hills. All<br />

rooms are designed to bathe<br />

in natural light, built with<br />

minimal vision, appointed<br />

with rich wooden floors, a<br />

walk-in closet, open-to-sky<br />

bathrooms and an independent<br />

balcony overlooking the<br />

lush greenery around.<br />

The spa area provides a<br />

sense of pristine serenity and<br />

self realisation. In its 17,000<br />

sq ft sanctuary, it offers age–<br />

old rejuvenation, therapies<br />

and treatments, culled out<br />

from ancient manuscripts<br />

across India and the West at<br />

12 therapy rooms. The spa<br />

also includes an area for yoga<br />

& meditation, jacuzzi, sauna<br />

and steam rooms, a treatment<br />

area and a fully<br />

equipped gym.<br />

Ananta offers a thrilling<br />

choice of dining options.<br />

There is an all-day dining<br />

restaurant and a multi-cuisine<br />

restaurant brimming<br />

over with the taste and aromas.<br />

A pleasant touch of dining<br />

in the open is offered by<br />

our pool side Gazebo. For<br />

those partial to a tipple or<br />

two, there’s a sophisticated<br />

and very well stocked bar<br />

with mixologists adept at<br />

concocting exotic potions –<br />

alcoholic and non-alcoholic.<br />

Billed under five-star<br />

category, teams from the<br />

property have been visiting<br />

markets such as the USA and<br />

Europe to create awareness<br />

and to ensure tie-ups are<br />

secured. Prospective domestic<br />

source markets identified<br />

are Rajasthan and Delhi. It is<br />

divided into categories and<br />

the cost per night is ` 9,500<br />

for Deluxe and ` 11,500 for<br />

Super Deluxe. The property<br />

is expecting that once the<br />

property is operational, a<br />

good chunk of their clientele<br />

would be from the corporate<br />

segment.<br />

USP<br />

The spa in a 17,000<br />

sq ft offers age–old<br />

rejuvenation, therapies and<br />

treatments among many<br />

others<br />

The property offers 62<br />

rooms with a view of the<br />

rolling Aravali Hills


1 8 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

NTO<br />

India, a star market for Malaysia inbound<br />

With a 16 per cent growth seen in 2010 in tourist arrivals, Malaysia is expecting an increase in numbers. The<br />

country has laid out detailed plans for the Indian market. Speaking with , Dato Azizan Noordin, Acting<br />

Director General, Tourism Malaysia Promotions Board explains how.<br />

J U S T I N T H O M A S<br />

How has the Indian market<br />

been in the past one year for<br />

Malaysia. Could you support<br />

it with some figures?<br />

The Indian tourism<br />

market has always been a<br />

star market for Malaysia, to<br />

an extent that at one time,<br />

the essential promotional<br />

funds were diverted from<br />

some long haul markets to<br />

generate greater potential of<br />

arrivals from India. This<br />

strategy worked so well for<br />

Malaysia that over the years,<br />

we have generated good<br />

growth in the tourist arrivals<br />

from India. We registered<br />

6.89 lakh tourists for the year<br />

2010, registering a growth of<br />

16 per cent over the previous<br />

year. We are hopeful that by<br />

the end of 2011, we will have<br />

registered a similar growth or<br />

even more.<br />

What are the new initiatives<br />

taken by Tourism Malaysia to<br />

increase the numbers from<br />

India?<br />

While we are quite<br />

pleased with the overall<br />

arrival performance from<br />

India, we hope to see greater<br />

improvement in the high-end<br />

segment such as MICE and<br />

luxury. We all know that the<br />

competition for MICE business<br />

from India is heating up.<br />

In fact, many destinations<br />

offer special incentives and<br />

benefits such as Visa-on-<br />

Arrival facility to facilitate<br />

travel. This is a great boost<br />

for the MICE business sector.<br />

On the part of Malaysia, we<br />

have established MyCEB (the<br />

Malaysia Convention and<br />

Exhibition Bureau), the<br />

national agency to promote<br />

Malaysia as a leading business<br />

tourism and international<br />

events destination.<br />

We are also viewing<br />

with concern, the element of<br />

competition for leisure travel<br />

from India and will continue<br />

to seriously support industry<br />

members here in making<br />

Malaysia the preferred holiday<br />

destination. These are in<br />

the form of tour operator support,<br />

training, familiarisation<br />

Dato Azizan Noordin, Acting Director General, Tourism Malaysia Promotions Board<br />

tours and tactical campaigns.<br />

One good example is to lure<br />

wedding planners to offer<br />

Malaysia as a destination for<br />

Indian weddings.<br />

What are the key features of<br />

the Indian market?<br />

India is a market where<br />

the decision to travel is<br />

more often than not made at<br />

the eleventh hour. Countries<br />

that have VoA facility stand<br />

to gain much from this<br />

travel pattern. As for<br />

Malaysia, we may need to<br />

seriously look at coming up<br />

with some form of mechanism<br />

that will make it convenient<br />

for Indians to travel<br />

to Malaysia.<br />

While European travellers<br />

prefer options and the<br />

ability to plan the details of<br />

their holiday in DIY-fashion,<br />

Indian travellers are quite<br />

dependent on the advice of<br />

travel agents in getting a<br />

comprehensive level of<br />

travel-related services. As<br />

such, we need to constantly<br />

engage with the Indian travel<br />

agents, build a strong relationship<br />

with them and provide<br />

them with product<br />

knowledge and support.<br />

While India is slowly<br />

moving towards more online<br />

travel booking, largely, the<br />

preference is still to engage<br />

the services of travel agents<br />

and plan a holiday using traditional<br />

means.<br />

These characteristics of<br />

the India market have a bearing<br />

on our marketing strategies<br />

in India.<br />

What are your objectives and<br />

expectations from the<br />

upcoming PATA Travel Mart<br />

in New Delhi?<br />

Our participation in the<br />

upcoming PATA Travel<br />

Mart in New Delhi is to<br />

promote Malaysia and<br />

update the trade members of<br />

our latest tourism products<br />

and services.<br />

The products which we<br />

are pushing include the<br />

Malaysia My Second Home<br />

programme which has been<br />

a success, attracting increasing<br />

numbers of new participants<br />

every year. The total<br />

number of participants from<br />

2002 until July 2011 is<br />

15,951. The top five countries<br />

are China (2,623),<br />

Bangladesh (1,952), UK<br />

(1,720), Japan (1,385) and<br />

Iran (906).<br />

We will also take the<br />

opportunity to announce<br />

Malaysia as the host for the<br />

PATA Annual Meeting<br />

2012 in Putrajaya from<br />

April 20-22. Also, the<br />

Visit Malaysia Year 2013 is<br />

in the pipeline.<br />

We also see the PATA<br />

Travel Mart as an excellent<br />

opportunity to push attendance<br />

for the PETRONAS<br />

Formula 1 in 2012 and to this<br />

end, we are unveiling for the<br />

first time the 2-seater race<br />

car by Minardi.<br />

Our delegation to PATA<br />

Travel Mart in New Delhi<br />

consists of hoteliers, tourist<br />

attraction operators and tour<br />

operators. We have scheduled<br />

almost 40 appointments to<br />

meet buyers.<br />

As next PATA Annual Meet<br />

is scheduled in Putrajaya,<br />

Malaysia, how is the preparations<br />

coming up for the<br />

event?<br />

We are very happy and<br />

honoured to organise the<br />

PATA Annual Meeting 2012<br />

in Malaysia. Our past<br />

involvement with PATA<br />

events in Malaysia has<br />

always been not only successful<br />

and rewarding, but<br />

enjoyable as well. Our past<br />

experience will certainly be<br />

of great value as we coordinate<br />

and organise the PATA<br />

Annual Meeting.<br />

Putrajaya is a beautiful<br />

destination and although it is<br />

an administrative centre, its<br />

unique architecture, parks<br />

and gardens, lakes, characteristics<br />

and the green environment<br />

somehow became a<br />

huge attraction to tourists.<br />

So now, it is timely for us<br />

to promote Putrajaya as one<br />

of the must-see destinations<br />

in Malaysia.<br />

Hosting the PATA<br />

Annual Meeting 2012 in<br />

Putrajaya would be a<br />

great boost to the city. As<br />

such, Tourism Malaysia is<br />

working very hard with our<br />

industry partners to make<br />

the PATA Annual Meeting<br />

2012 a success.<br />

We have set up a main<br />

committee to oversee the<br />

project and we have also<br />

received interest from several<br />

parties who would like to collaborate<br />

with us to make the<br />

event a great success.<br />

In fact, we are in discussions<br />

with a university<br />

right now to provide industry<br />

exposure to students of<br />

tourism/hospitality schools<br />

via the PATA Annual<br />

Meeting 2012. It’s a great<br />

opportunity for students,<br />

who are going to be graduates<br />

and become a member<br />

of the tourism industry, to<br />

understand how the industry<br />

is managed internationally.<br />

This exposure would,<br />

no doubt, be an amazing<br />

learning experience for<br />

them besides providing<br />

them the bigger picture of<br />

the tourism scene which<br />

they will eventually be part<br />

of. Therefore, Tourism<br />

Malaysia is only happy to<br />

offer them this opportunity<br />

and platform to nurture the<br />

talents of young and future<br />

industry practitioners in<br />

this way. A series of lectures<br />

would also be conducted<br />

with industry and Malaysia<br />

PATA Chapter members<br />

with focus on PATA and the<br />

youth tourism.<br />

What key initiatives have<br />

Tourism Malaysia taken for<br />

the event?<br />

Since sustainable<br />

tourism is such a big and<br />

important concern currently,<br />

we thought it would<br />

be timely to promote a<br />

‘green’ PATA Annual<br />

Meeting this time around.<br />

We are thinking of implementing<br />

several green initiatives<br />

during the meeting<br />

itself such as going paperless<br />

as much as possible,<br />

managing indoor temperatures<br />

to reduce unnecessary<br />

power usage, using locallysourced<br />

services and products<br />

to reduce our carbon<br />

footprint, etc.<br />

In keeping with this<br />

theme, even the post-event<br />

tours will be carefully<br />

crafted out. We have<br />

plans of working with<br />

the Malaysia Homestay<br />

Association to provide<br />

delegates with an unforgettable<br />

experience of life<br />

in the countryside,<br />

where the concept of ‘living<br />

off the earth’ is widely<br />

practised by village communities<br />

through their agriculture<br />

and aquaculture<br />

traditions and self-sufficient<br />

lifestyle.<br />

Describe the host city and<br />

what it has to offer?<br />

Putrajaya lies just outside<br />

the city of Kuala Lumpur<br />

with a convenient and close<br />

access to the Kuala Lumpur<br />

International Airport, Melaka<br />

and the city centre.<br />

Designed as a model<br />

city, it was created with<br />

the intention of making<br />

it the government’s administrative<br />

centre. It is a<br />

thoroughly modern township<br />

displaying the best<br />

of Malaysian design and<br />

architecture in an environment-friendly<br />

setting<br />

of beautifully landscaped<br />

lakes and parks. The attractions<br />

here include the mix<br />

design of the government<br />

buildings and mosques<br />

as well as prominent structural<br />

landmarks, the 12<br />

parks, a man-made freshwater<br />

wetland, and eight<br />

signature bridges.<br />

We look forward to seeing<br />

more international<br />

tourists to visit Putrajaya<br />

in the coming months<br />

and years.


NTO P ATA D A I L I E S 2 0 1 1 – D A Y 3 TRAVTALK 1 9<br />

PATA Annual Meeting 2012<br />

In Putrajaya, Malaysia<br />

The city which serves as the federal administrative centre of Malaysia,<br />

will be a host to PATA’s Annual Meeting from April 20-22.<br />

Malaysia’s federal administrative<br />

centre,<br />

Putrajaya, has carefully<br />

planned infrastructure,<br />

breathtaking architecture<br />

and plenty of trees &<br />

flowers to complement its<br />

surroundings.<br />

Designed to be a garden<br />

city, Putrajaya’s imposing<br />

buildings are set amid lots of<br />

tropical flora. Marigold, zinnia<br />

and bougainvillea line the<br />

paths and streets, while tall<br />

palms and other tropical trees<br />

shade the tiled pathways.<br />

Established in 1999 on<br />

a former oil palm plantation,<br />

Putrajaya sprawls over 4,581<br />

hectares and is an environment-friendly<br />

destination<br />

which was once known as<br />

Prong Besar in the state of<br />

Selangor. It is located 25-km<br />

South of Kuala Lumpur and<br />

20-km North of Sepang<br />

where the KL International<br />

Airport is situated. Its name<br />

pays tribute to the first premier<br />

of Malaysia, Tunku<br />

Abdul Rahman Putra Al-Haj.<br />

In the national language,<br />

‘Putra’ means prince and<br />

‘Jaya’ is success.<br />

Apart from its parks and<br />

gardens full of colorful flowers,<br />

palms and native trees,<br />

Putrajaya is famed for its<br />

wetlands, a green sanctuary<br />

reputed to be the largest<br />

man-made freshwater wetlands<br />

in the tropics. Covering<br />

335 hectares, Putrajaya<br />

Wetlands has marked trails,<br />

picnic areas and other public<br />

amenities. It is open to the<br />

public for leisure and recreational<br />

activities as well<br />

as educational purposes.<br />

The wetlands comprise<br />

swamp and marsh cells created<br />

along the banks of the<br />

Chua and Bisa rivers. The<br />

cells function as filters for the<br />

river water which flow into<br />

Putrajaya Lake.<br />

A popular habitat for<br />

local fauna, primarily mammals,<br />

water birds, reptiles,<br />

amphibians, fish and invertebrates,<br />

the wetlands is<br />

stocked with 24 species of<br />

local freshwater fish. Several<br />

species of local marshland<br />

and water birds seen here<br />

include the Little Egret, Little<br />

Green Heron and Bittern<br />

while migratory birds from<br />

the northern hemisphere also<br />

visit this spot annually.<br />

The staff at the on-site<br />

Nature Interpretation Centre<br />

do research and compile data<br />

on water and plant studies.<br />

There is also a souvenir shop,<br />

wetland diorama, wetland<br />

handicraft display, an AV<br />

room and café. Overall, nearly<br />

half of Putrajaya has natural<br />

open areas that have been<br />

landscaped to feature lush<br />

greenery in botanical gardens<br />

criss-crossed by large bodies<br />

of water and wetlands.<br />

Today, Putrajaya boasts<br />

of many exciting and interesting<br />

attractions from grand<br />

government buildings to<br />

modern bridges, facilities,<br />

amenities and natureinspired<br />

parks and lake cruises.<br />

Some of them are:<br />

Perdana Putra:<br />

An imposing office complex<br />

and among the first<br />

buildings in Putrajaya, it<br />

houses the Malaysian Prime<br />

Ministers office and other<br />

government departments.<br />

Putra Mosque:<br />

Masjid Putra in the<br />

Malay language is the most<br />

distinctive landmark and is<br />

one of the most modern<br />

mosques in the world.<br />

Palace of Justice:<br />

This Taj Mahal-inspired<br />

building houses the<br />

Malaysian Court of Appeal<br />

and Federal Court, which<br />

used to be in the Sultan<br />

Abdul Samad Building in<br />

Kuala Lumpur. It is designed<br />

by Solomon de Brosse and<br />

incorporates Islamic &<br />

Western influences.<br />

Melawati Palace:<br />

Located in Precinct 1 on<br />

the North-Western slope of<br />

the hill, this palace is the<br />

royal retreat of His Majesty<br />

the king and his family. It is<br />

also the venue for royal hosted<br />

meetings and functions.<br />

Putrajaya Lake:<br />

A 650 hectares manmade<br />

lake that naturally cools<br />

the city and is a site for recreational,<br />

fishing, water sports<br />

and water transport activities.<br />

Its lake cruise appeals<br />

to visitors.<br />

Alamanda Putrajaya:<br />

The first shopping centre<br />

built in Putrajaya, it has<br />

boutiques, restaurants,<br />

bowling alleys, movie theatres<br />

and food court. It<br />

also features<br />

Malaysia’s first<br />

travelator within a<br />

shopping complex<br />

that connects the<br />

retail outlets to<br />

car parks.<br />

Putrajaya Convention<br />

Centre:<br />

An impressive building,<br />

its design is in the shape of<br />

the pending perok (silver<br />

Malay royal belt buckle).<br />

The roof structure resembles<br />

folded origami to accentuate<br />

the plain roundness of<br />

the structure.<br />

Bridges of Putrajaya:<br />

Putrajaya is also known<br />

as the city of bridges as it has<br />

seven bridges, each with its<br />

own unique design to reflect<br />

the overall concept - Islamic,<br />

beautiful and modern.


2 0 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

HOTELS<br />

Leela Hotels ties up<br />

with Meta Wellness<br />

for heart treatment<br />

n The Leela Palaces ,<br />

Hotels and Resorts today<br />

joined hands with Meta<br />

Wellness, a New York-based<br />

health care company, to<br />

launch India's first clinically<br />

proven, intensive lifestylechange<br />

programmes for<br />

heart disease reversal and<br />

prevention.<br />

Meta Wellness programmes<br />

are being offered<br />

in partnership with The<br />

Leela Palaces, Hotels and<br />

Resorts, starting with the<br />

Leela Mumbai and Leela<br />

Kovalam properties.<br />

The programme will<br />

subsequently be offered at<br />

other properties in The<br />

Leela Group.<br />

Meta Wellness is<br />

launching in India with two<br />

physician-led programmes<br />

for heart disease -<br />

‘re:verse’, for those who<br />

already have heart disease,<br />

and ‘re:tune’, for those<br />

who may be at risk for<br />

heart disease.<br />

The re:verse is a 90-<br />

day programme combining<br />

intensive residential<br />

components with remote<br />

hand-holding.<br />

Meta Wellness' clinical<br />

teams remotely guide and<br />

monitor re:verse patients as<br />

they continue with their<br />

daily lives outside. Re:tune<br />

is being offered exclusively<br />

at The Leela's resort properties,<br />

Meta Wellness<br />

re:verse, Director, Jyotsna<br />

Changrani stated.<br />

"This therapy will revolutionise<br />

the treatment<br />

of heart disease in India.<br />

If one has heart<br />

disease, intensive cardiac<br />

rehab can stop it from<br />

progressing and even<br />

reverse it.<br />

Even if one had a<br />

bypass or an angioplasty,<br />

but has not altered his<br />

lifestyle, he is at risk for a<br />

heart attack. Re:verse is a<br />

vital long-term solution to<br />

the heart disease,"<br />

Changrani said.<br />

Amruda Nair, Head,<br />

Asset Management of The<br />

Leela Palaces, Hotels and<br />

Resorts, said, "Residential<br />

wellness and therapeutic<br />

programs at luxury<br />

hotels and resorts are<br />

tremendously<br />

internationally.”<br />

popular<br />

Offering Swiss hospitality<br />

at Swissôtel Hotel & Resorts<br />

The Swissôtel brand name reflects the finest traditions of Swiss hospitality –<br />

intuitive reliability, efficiency and warmth. speaks to Aiden McAuley,<br />

Regional Vice President, Swissôtel Hotels & Resorts, Asia Pacific<br />

who shares about the individualised service imparted with efficiency and charm.<br />

J U S T I N T H O M A S<br />

What is the USP of<br />

Swissôtel?<br />

We believe that our key<br />

differentiator and competitive<br />

advantage is the dedication<br />

to perfection - from our<br />

exceptional service, stylish<br />

and contemporary design,<br />

culinary excellence and our<br />

unyielding commitment to<br />

perfection centred on our<br />

‘Swissness’, is what makes<br />

the difference.<br />

Can you elaborate on the<br />

corporate philosophy of the<br />

chain?<br />

The Swissôtel brand<br />

name reflects the finest traditions<br />

of Swiss hospitality –<br />

intuitive reliability, efficiency<br />

and warmth.<br />

The ‘Swiss hospitality’<br />

is best defined by our culture<br />

which, where individualised<br />

service is imparted with efficiency<br />

and charm, for each<br />

and every guest.<br />

Our credo, ‘A<br />

Passion for<br />

Perfection’ is<br />

apparent in everything<br />

that we do,<br />

from the locations<br />

and designs of our<br />

hotels, to facilities<br />

and services that<br />

we offer.<br />

What is the expected clientele<br />

of Swissôtel properties?<br />

A typical Swissôtel<br />

guest is a business traveller.<br />

It can also be a group attending<br />

MICE events as well as<br />

independent and group<br />

leisure travellers.<br />

Aiden McAuley<br />

Regional Vice President<br />

Swissotel Hotels & Resorts, Asia Pacific<br />

What is the average size of<br />

rooms for Swissôtel<br />

properties?<br />

Our room sizes range<br />

from 30 to 38 square metres,<br />

with suites ranging from 60<br />

to 110 square metres.<br />

Is the chain looking at<br />

MICE events? If yes, give<br />

details on how Swissôtel<br />

works on a typical MICE<br />

event.<br />

MICE events make up<br />

an important part of<br />

Swissôtel’s business and we<br />

often tailor to our customers’<br />

requirements to produce successful<br />

and high-quality conferences.<br />

In light of<br />

the changing needs of<br />

guests, we have launched<br />

www.swissotelmeetings.com<br />

which is designed to offer a<br />

time-saving booking process<br />

for event and conference<br />

planners and meeting organisers.<br />

One useful feature in<br />

particular is the function that<br />

enables organisers to compare<br />

three different Swissôtel<br />

properties at once from the<br />

international hotel chain’s<br />

portfolio, to ascertain<br />

their capacity at a glance and<br />

to check the availability<br />

directly online.<br />

BRYS Hotels makes a debut in<br />

Jaisalmer with a 38-room property<br />

Real Estate major BRYS Group’s hospitality venture called BRYS<br />

Hotels is making its first stride at Jaisalmer in Rajasthan by opening<br />

a 38-room 5-star property called BRYS Fort in November 2011.<br />

Rahul Gaur, CMD, BRYS Group provides the details.<br />

TT B U R E AU<br />

BRYS Hotels is part of the<br />

BRYS Group of<br />

Companies – a Rahul Gaur<br />

Enterprise. Founded with an<br />

objective to establish new<br />

dimensions in business,<br />

BRYS Hotel’s aim is to promote<br />

India as an incredible<br />

tourist destination. BRYS<br />

Fort, however, has all modern<br />

amenities for leisure as<br />

well as business travellers.<br />

Starting with 38 rooms<br />

(including 2 suite rooms and<br />

36 deluxe rooms), one presidential<br />

bungalow and 10<br />

royal tents, the luxury hotel<br />

has a plan to add another 40<br />

rooms by 2012. BRYS Fort is<br />

possessing about 9 acre land<br />

and it has a huge potential<br />

of further expansion (the<br />

present building has occupied<br />

only 30 per cent of the<br />

total land).<br />

“There is a huge<br />

demand for quality hotel<br />

Rahul Gaur<br />

CMD<br />

BRYS Group<br />

services to address the<br />

requirements of up-market<br />

leisure and business travellers<br />

in Jaisalmer. Hence, we<br />

have decided to launch this<br />

5-star property in this attractive<br />

destination, to lure both<br />

international and domestic<br />

travelleres round the year,”<br />

said Gaur. He asserted that<br />

BRYS Fort will offer 5-star<br />

services right from the nearby<br />

airport (Jodhpur Airport),<br />

which is about 300 km away<br />

from Jaisalmer.<br />

“Our USP will be our<br />

services and innovations.<br />

For instance, we are<br />

offering ample of offers<br />

inside the hotel premises<br />

in addition to desert<br />

safari and sight seeing.<br />

The view of Jaisalmer city<br />

from our property (because<br />

of its position on high land),<br />

golf course and various<br />

games and fun activities<br />

for kids will be the added<br />

attractions of our hotel,”<br />

added Gaur.<br />

BRYS Fort will also promote<br />

it as an attractive venue<br />

for meetings and conferences.<br />

Currently, the property<br />

offers a conference hall for<br />

150 people. It can also provide<br />

conference facilities for<br />

400-500 people at its open<br />

courtyard.<br />

Gaur appeared buoyant<br />

about the success of BRYS<br />

Fort because of the brand<br />

identity of BRYS Group.<br />

“We are a well-known<br />

brand in the real estate<br />

and medicare markets for<br />

our quality services. We<br />

are confident that BRYS<br />

Hotels will create a new<br />

chapter in the hospitality<br />

industry in the country. The<br />

new venture in Jaisalmer will<br />

be followed by two more<br />

hotels at Jim Corbett<br />

(Uttarakhand) and Sahibabad<br />

(in Delhi NCR) in the near<br />

future.<br />

The company is also<br />

launching a Water Villa<br />

Resort on its own island in<br />

Maldives. Significantly, BRYS<br />

Hotels has plans to create a<br />

package combining all its<br />

property in India and abroad.<br />

Commenting on the companies<br />

marketing strategies,<br />

Gaur maintained that the<br />

company would use all the<br />

channels – in-house, travel<br />

agents and online.<br />

Premier Inn’s second<br />

property in India<br />

n Premier Inn has<br />

launched its second property<br />

in India, marking an<br />

investment of ` 92 crore<br />

into the local economy with<br />

50 jobs having been<br />

created. The new property<br />

is situated in Shalimar<br />

Bagh, New Delhi and features<br />

143 air-conditioned<br />

rooms, a multi-cuisine<br />

restaurant (Linx) and bar<br />

(87) along with various<br />

other amenities at just<br />

` 5,500 a night.<br />

Speaking about the<br />

new opening, Aly Shariff,<br />

Managing Director, Premier<br />

Inn India said, “There is a<br />

huge demand for cost-effective,<br />

good quality rooms<br />

from both corporate and<br />

n Sarovar Hotels &<br />

Resorts has opened ‘The<br />

Ashtan Sarovar Portico,<br />

Green Park’, its ninth hotel<br />

in Delhi-NCR region. The<br />

hotel is promoted by<br />

Ashwajit Singh of Eshaan<br />

Holdings and was formally<br />

launched on May 15. It<br />

offers 50 rooms and is<br />

leisure travellers in North<br />

India and we believe that<br />

Premier Inn, New Delhi,<br />

Shalimar Bagh will meet<br />

these needs. After the<br />

success of Premier Inn,<br />

Bengaluru, Whitefield we<br />

are delighted to have<br />

opened in the capital city of<br />

India and would like to<br />

invite business and leisure<br />

travellers to come and try<br />

out our fantastic value<br />

for money hotel and<br />

restaurant.”<br />

Premier Inn is a<br />

multi-award winning<br />

hotel chain, and offers all<br />

guests its unique ‘Good<br />

Night Guarantee’ – a good<br />

night’s sleep or your<br />

money back.<br />

The Ashtan Sarovar<br />

Portico in Green Park<br />

priced at ` 4,400. In-room<br />

facilities include LCD television,<br />

tea/coffee maker,<br />

private mini-bar, electronic<br />

safe, 24-hour room service,<br />

laundry service and Wi-Fi.<br />

The Sarovar Portico brand<br />

currently enjoys presence<br />

across more than 20<br />

destinations in India.


HOTELS P ATA D A I L I E S 2 0 1 1 – D A Y 3 TRAVTALK 2 1<br />

Hotel Suryaa cashes in on<br />

its location and strategies<br />

A member of Summit Hotels & Resorts, The Suryaa, New Delhi with<br />

its wide range of facilities and services, has recently been renovated<br />

to meet the needs of its guests.<br />

TT B U R E AU<br />

One of the oldest 5-star<br />

hotel properties in the<br />

national capital, The Suryaa,<br />

New Delhi has been in operation<br />

since 1982. Today, it has<br />

emerged as an undisputed<br />

hospitality landmark of South<br />

Delhi. Its 242 well-appointed<br />

guestrooms and suites, a wide<br />

variety of delectable dining<br />

options, technologicallyadvanced<br />

conferencing features,<br />

exquisite recreation<br />

facilities as well as warm and<br />

attentive services make it<br />

Delhi’s preferred hospitality<br />

address. Other facilities<br />

include a well-equipped fitness<br />

centre, swimming pool,<br />

spa and salon.<br />

The hotel is now a part<br />

of the Summit Hotels and<br />

Resorts, a division of the<br />

Preferred Hotel Group, a<br />

global leader in the hospitality<br />

industry. It has previously<br />

been associated with several<br />

International Hotel groups,<br />

including Accor, Best<br />

Western and IHG.<br />

conducting corporate meetings<br />

and other similar events.<br />

A dedicated team works tirelessly<br />

to make every event a<br />

memorable one. The hotel<br />

guarantees a 2-hour response<br />

for meeting enquiries, followed<br />

by a detailed proposal<br />

within 24 hours. Its delectable<br />

dining options include<br />

the casual 24 hour restaurant<br />

‘Le Cafe’ serving delicious<br />

Indian and Continental<br />

cuisines, whereas Sampan, a<br />

roof top restaurant, offers the<br />

taste of Pan-Asian cuisines.<br />

‘Seven’ is a fine dining<br />

restaurant, French Crust, the<br />

patisserie with its large bouquet<br />

of options, is a delight<br />

for those with a sweet tooth<br />

and the hotel’s ‘Atrium Bar’<br />

is a sophisticated backdrop<br />

for a business meeting or a<br />

quiet tête-à-tête.<br />

The hotel is<br />

now a part<br />

of Summit<br />

Hotels and<br />

Resorts, a<br />

division of the<br />

Preferred<br />

Hotel Group<br />

The property is within<br />

easy access of Domestic and<br />

International airports. It is<br />

located in close proximity of<br />

South Delhi’s foremost business<br />

district - Nehru Place<br />

and the industrial hub of<br />

Okhla. The hotel is situated<br />

at a short distance from<br />

Pragati Maidan - the<br />

International Trade Fair,<br />

Noida Promotion Zones,<br />

besides being a stone throw<br />

away distance from the<br />

renowned Apollo and Escorts<br />

Heart hospitals. Shopping<br />

arcade and other recreation<br />

facilities are within walking<br />

distance from the hotel.<br />

Technologically-advanced<br />

conferencing facilities,<br />

customised meetings services<br />

and in-room business<br />

amenities create ideal setting<br />

for the quintessential<br />

business traveller and for


2 2 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

HOTELS<br />

Jaypee Palace Hotel and Convention<br />

Centre in Agra tops MICE list<br />

Known to be one of the leading properties to cater to the MICE segment, Jaypee Palace Hotel<br />

and Convention Centre in Asia is marking its way to glory.<br />

TT B U R E AU<br />

In keeping with the specific<br />

demands of business meetings<br />

and conferences in mind,<br />

Jaypee Palace Hotel and<br />

Convention Centre has an<br />

extensive convention backup<br />

facilities like audio-video<br />

recording, editing facilities,<br />

multi-lingual interpretation,<br />

satellite uplink, external<br />

broadcasting room, projection<br />

centre with logic and<br />

sound control among many<br />

other features. The convention<br />

centre also provides<br />

facilities for exhibitions.<br />

Apart from these, the<br />

business centre makes room<br />

for facilities like laptops,<br />

Wi-Fi, photocopiers, telex and<br />

additional services in its<br />

board rooms, meeting rooms,<br />

convention hall, banquet hall<br />

and other assembly areas.<br />

The facilities are being constantly<br />

updated to suit the<br />

changing demands of the<br />

business community.<br />

The property has 350<br />

well-appointed guest rooms<br />

in its precinct, including 13<br />

suites, one summit suite, one<br />

presidential suite, 28 palace<br />

rooms and 40 executive<br />

rooms to cater to the accommodation<br />

needs of large or<br />

small MICE groups. The facility<br />

is known to provide special<br />

tariffs in case of large<br />

business bookings. A majority<br />

of the bookings come from<br />

the medical industry, with 80<br />

per cent of total events<br />

being domestic and 20 per<br />

cent international. The<br />

advance bookings of international<br />

events are done<br />

as early as 2-3 years before<br />

the event while the booking<br />

is made one to two years<br />

before the event for national<br />

events. Conferences can<br />

also be organised on<br />

short notices, depending<br />

on the availability of the<br />

space. The venue can accommodate<br />

up to 1,500 delegates<br />

at a given time.<br />

The facility is also<br />

known to lend a helping<br />

hand to companies who<br />

want to engage in various<br />

team building activities.<br />

Jaypee Palace Hotel and<br />

Convention Centre also<br />

functions as the perfect host<br />

for the city of Agra, as they<br />

look into the post-conference<br />

activities of the delegates;<br />

they also provide special<br />

packages for sightseeing,<br />

which include luxury transport,<br />

city guides and even<br />

entrance fees to various<br />

monuments.<br />

MICE Features<br />

350 guest rooms, 13 suites,<br />

1 summit suite, 1 presidential<br />

suite, 28 palace rooms and<br />

40 executive rooms<br />

Back-up facilities like audiovideo<br />

recording, editing<br />

facilities, multi-lingual<br />

interpretation, satellite uplink,<br />

external broadcasting room,<br />

projection centre with logic<br />

and sound control<br />

The centre also offers<br />

discotheques, bowling alleys,<br />

swimming areas, health<br />

clubs and spas for<br />

rejuvenation<br />

Laptops, Wi-Fi, photocopiers,<br />

telex and additional services<br />

in its board rooms, meeting<br />

rooms, convention hall,<br />

banquet hall and other<br />

assembly areas<br />

The centre also offers<br />

fun and entertainment to<br />

its guests with discotheques,<br />

bowling alleys, swimming<br />

areas, health clubs<br />

and spas for rejuvenation<br />

after long and stressful<br />

meeting hours. A private<br />

helipad with the facility for<br />

three simultaneous landings<br />

is an added facility at the<br />

Jaypee Palace Hotel and<br />

Convention Centre.


HOTELS<br />

Orissa Calling!<br />

JK Mohanty, MHCIMA, Chairman – Hotel & Restaurant<br />

Association of Orissa (HRAO) and Managing Director –<br />

Swosti Group, insists that no other state in the country<br />

can boast of such rich tourism potential as Orissa.<br />

TT B U R E AU<br />

Would you call Orissa as the<br />

tourist capital of the East?<br />

If yes, why?<br />

Orissa is perhaps the<br />

only state in the country that<br />

can boast of a combination of<br />

mountains, beaches, forest,<br />

mangroves, gorges, eco-sensitive<br />

forest areas, tribal life,<br />

rich cultural dance forms,<br />

temples, stone crafts, etc.<br />

Besides, the state is pollution<br />

free, peaceful and people<br />

have the attitude to go<br />

all out to welcome tourists.<br />

No other state in the<br />

country can boast of such rich<br />

tourism potential.<br />

What are the lesser known<br />

tourist attractions in<br />

Orissa?<br />

The lesser known<br />

tourist attractions in Orissa<br />

are the Bhitarkanika crocodile<br />

mangroves, which I feel is a<br />

mini Amazon. Satkosia Gorge<br />

is an eco-friendly tiger<br />

reserve forest and the<br />

Mahanadi adjacent to the<br />

Satkosia is known for its large<br />

crocodiles and natural beauty.<br />

The other lesser known<br />

tourist attractions are the forest<br />

and wildlife of Debrigarh,<br />

the leaning Homa Temple at<br />

Sambalpur District, the 64<br />

tribes of Orissa, the rich<br />

mountainous forests at<br />

Koraput and Phulbani<br />

Districts and Daringbari, the<br />

Kashmir of Orissa. All this<br />

JK Mohanty<br />

MHCIMA, Chairman – (HRAO) and<br />

Managing Director – Swosti Group<br />

and more makes Orissa one<br />

of the richest tourist attractions<br />

of India.<br />

How well is Orissa exploring<br />

its eco-tourism sector?<br />

The eco-tourism sector<br />

of Orissa has been well-pro<br />

tected by the Government and<br />

the Forest Department and<br />

although limited tourism is<br />

permitted but, it is restricted<br />

to mass tourism. Nature and<br />

wildlife lovers are escorted to<br />

these places through special<br />

executives of Swosti Travels.<br />

This is perhaps the richest ecotourism<br />

state in the country.<br />

But due to lack of publicity<br />

Orissa is less known.<br />

As chairman HARO and<br />

the MD of one of the leading<br />

group of Hotels in Orissa,<br />

what would be your advice to<br />

a tourist contemplating a visit<br />

to our state?<br />

My advice to tourists visiting<br />

Orissa is very simple. If<br />

they are lovers of nature,<br />

wildlife, beaches, temples,<br />

dance forms, tribal life, there<br />

is no other place in this<br />

country that can match Orissa.<br />

Can Orissa be defined as<br />

the convention capital of<br />

the East?<br />

Yes, today Orissa can be<br />

called the convention capital<br />

of East because of the huge<br />

infrastructure in the hotels<br />

and quality convention centres.<br />

Most of the hotels at<br />

Bhubaneswar provide 5-star<br />

luxury at 3-star prices. Hotel<br />

Swosti Premium has the<br />

largest convention facility<br />

with the highest number of<br />

rooms available in the State<br />

of Orissa.<br />

Pashan Garh awarded Best Eco Friendly Lodge<br />

at The Eco-Tourism Awards 2010-2011<br />

n Pashan Garh lodge featuring<br />

a cluster of stone cottages<br />

huddled atop a small<br />

hill, offering magnificent<br />

views across the top of<br />

Panna forest and a large<br />

watering hole was recently<br />

awarded the Eco-tourism<br />

award 2010 -11 for Best<br />

Eco Friendly Lodge/Resort<br />

given by the Madhya<br />

Pradesh Eco-tourism<br />

Development Board.<br />

The hotel topped basis<br />

various parameters like minimum<br />

land used for construction<br />

of the lodge, the<br />

eco friendly design of the<br />

lodge, the fact that no trees<br />

were cut during construction<br />

and the lodge promoting rain<br />

water harvesting via an artificial<br />

lake.<br />

Pashan Garh set on a<br />

plateau dominated by tropical<br />

forests, deep ravines and<br />

cascading waterfalls was the<br />

last of the Taj Safari Lodges<br />

to open. The Panna National<br />

Park provides an irresistible<br />

allure for wildlife lovers.<br />

Close to both the worldrenowned<br />

temples of<br />

Khajuraho (World Heritage<br />

Site) and Panna National<br />

Park the lodge offers guests<br />

an opportunity to explore<br />

the ancient temples and<br />

admire the rich wildlife of<br />

the region.<br />

Commenting on the<br />

recognition, Raymond<br />

Bickson, Managing Director,<br />

Indian Hotels Company, said,<br />

“We are honored<br />

that the Madhya<br />

Pradesh Ecotourism<br />

Board has<br />

recognised Taj<br />

Safaris’ Pashan<br />

Garh for this coveted<br />

award. This<br />

acknowledges the<br />

efforts of all who<br />

put their heart and<br />

soul into the<br />

designing of this<br />

lodge and our<br />

employees who<br />

work passionately<br />

to strive for guest<br />

delight while protecting<br />

our natural<br />

environment.<br />

The Madhya Pradesh<br />

Eco-tourism Development<br />

Board presents the Eco<br />

Awards for stakeholders of<br />

Eco-tourism in Madhya<br />

Raymond Bickson<br />

Managing Director<br />

Indian Hotels Company<br />

Pradesh, in recognition of<br />

their performance in their<br />

respective fields and also to<br />

encourage healthy competition<br />

with the aim to promote<br />

Eco-tourism. The selection<br />

of the awardees was made<br />

by a Committee constituted<br />

for the purpose and the decision<br />

of the Department of<br />

Forest, Government of<br />

Madhya Pradesh and<br />

Madhya Pradesh Ecotourism<br />

Development Board<br />

was final and binding for all.


2 6 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

PATA TALK<br />

Expectations, anticipations and aspirations<br />

While many expressed satisfaction with PTM 2011, there was an underlying tone to explore further<br />

possibility to improve the show. While some suppliers rued lack of quality buyers, fewer footfalls and<br />

no-show; the buyers, on the other hand, felt that they should have been allowed to do away with the<br />

appointments, they knew, they wouldn’t need.<br />

This year’s Mart is better than the previous<br />

one. We are one of the biggest<br />

inbound agents in Sri Lanka and are basically<br />

looking for clients who are interested in the<br />

island nation.<br />

Angelo Bernad<br />

Assistant Manager<br />

Jetwing Travels<br />

Iam gathering information about India. The<br />

best thing is that the country is growing<br />

despite the global economic downturn. There<br />

are some unique products in India like<br />

houseboats, tigers and food destinations. We<br />

are trying to get more people to India as the<br />

country has lots to offer.<br />

Harlin Lubbert<br />

Operator<br />

Air Travel Reiseservice Gmbh<br />

This is my first visit to India. I am here to<br />

make new partners and increase our<br />

business. I also want to learn more about<br />

unique destinations in the country.<br />

David Song<br />

Vice General Manager<br />

Citizen Travel Service<br />

The event has been managed perfectly and<br />

organised well. For appointments that were<br />

fixed by us, many of them didn’t respond, hence<br />

that has been a disappointment.<br />

Sabitri Thapa<br />

Managing Director<br />

Bhutan Century Tours<br />

Iam a tour operator. I am looking forward to<br />

meeting many inbound providers in the Asian<br />

region. We are quite strong in Europe and want<br />

to grow our presence in Asia. Our company specialises<br />

in hotel rooms and my work involves<br />

ground transportation. I have already met few<br />

operators who are keen to work with us.<br />

Jaime Arroya<br />

Contracting Manager<br />

Grupo Trans Hotel<br />

It is good to see big numbers of Chinese participants,<br />

since it is a big market for inbound<br />

as well as outbound. We have a global reservation<br />

system called Lama Connect. We have<br />

around 70,000 hotels in our system and the<br />

idea is to get in touch with hoteliers directly<br />

and connect them to our system.<br />

Kulwant Singh<br />

Managing Director<br />

Lama Desert Tourism<br />

Iam a tour operator from Mexico. It is interesting<br />

for me to attend such a mart because<br />

I can find leading players of Asia. I want to build<br />

relations with my partners in Asia. I am also<br />

looking forward to make new partners.<br />

Jaime Aquino C<br />

Director<br />

Infinity Travel<br />

Iam here to see more suppliers who will help<br />

us to promote travel for our clients. We sell<br />

hotels, incentives, conventions and cruises.<br />

Aileen O. Domingo<br />

VP-Outbound<br />

CCT.168 Travel & Tours<br />

My expectation from this Mart is to identify<br />

partners to promote India among<br />

travellers from Greece. We specialise in FITs<br />

and in taking tourists around Asia.<br />

Panagiotis Panaousis<br />

General Manager<br />

Paradise Vacation Club<br />

We are buyers from Cambodia and<br />

are basically looking for new tourism<br />

products and also new concepts and ideas<br />

in the ever-growing field of tourism. We<br />

specialise in outbound.<br />

M. Andrew<br />

Operator<br />

La Route Angkor Travel & Tours<br />

Contd. on page 28 u


2 8 TRAVTALK P ATA D A I L I E S 2 0 1 1 – D A Y 3<br />

PATA TALK<br />

Contd. from page 26 u<br />

This is our first time in India and the country<br />

has a lot of history. It is a fam trip for us as<br />

we would like to learn more in order to get our<br />

clients here. Since lot of Chinese are interested<br />

to come here, we are looking to tie up with the<br />

hoteliers and local operators.<br />

Ding Hai Yang<br />

General Manager<br />

Suzhou Cits Co<br />

It is quite nice out here as the arrangement<br />

is perfect. It helps a lot if there is a good setting<br />

for a meet like this. I would like to know<br />

more about the markets in India and neighbouring<br />

countries. We specialise in sending people<br />

abroad to play golf.<br />

Parichote Sukriket<br />

Managing Director<br />

World Splendour Holidays<br />

Iam here to meet my old acquaintance. The<br />

expectation is to make more contacts. We are<br />

outbound and inbound operators and primarily<br />

take clients to China, Hong Kong and Macau.<br />

Paul Leung<br />

Managing Director<br />

Holiday World Tours<br />

Over 80 per cent of our meetings had been<br />

of superb quality. We look forward to meeting<br />

new B2B partners at the PTM 2011.<br />

Kroasakorn Rokrungroj (Pooh)<br />

Director of Sales<br />

Rembrandt Hotels & Towers<br />

Iam looking at expanding our B2B network to<br />

promote more number of Indian visitors to<br />

UAE. I had renewed some old contacts and look<br />

forward to attaining new B2B partners.<br />

T Prahlad<br />

General Manager<br />

DBA & Sons Travel & Tours<br />

Iam satisfied with the PTM 2011. However,<br />

some 50 per cent of the buyers have not yet<br />

responded to their scheduled meetings with us.<br />

I would like PTM to ensure that the scheduled<br />

meetings take place.<br />

Tshetem Norbu<br />

Managing Director<br />

Sacred Himalaya Travel, Bhutan<br />

Iwould like to see<br />

quality buyers in<br />

the future PTM. Also<br />

the buyers’ number<br />

should be increased.<br />

Adel El Masry<br />

Director<br />

Egyptian Tourism Office<br />

PTM has always<br />

been productive<br />

for us. However, I<br />

think that security and<br />

the layout, which are<br />

good anyway, could<br />

have been better.<br />

Glen Agustin<br />

Head, Team India<br />

Philippines Tourism<br />

Ithink lot of focus is<br />

on attractions and<br />

hospitality. We want<br />

to let the buyers know<br />

that we can help them<br />

extend their service<br />

right from the airport.<br />

The<br />

buyer-seller<br />

meeting time is<br />

very short. Also I<br />

think there should be<br />

enough free time for<br />

the buyers to meet the<br />

suppliers they want.<br />

Linda Song<br />

Executive Director<br />

Plaza Premium Lounge<br />

Guillermo L Garcia-Canedo,<br />

General Manager,<br />

Fantasia Travel Services<br />

Chairman<br />

Vikramajit<br />

Publisher<br />

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N Sanjiba<br />

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