Don Tipton - DealersEdge

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Don’s Hometown Motors Service & Sales We Service Everything… and Sell New & Used Cars DTC Retail Consulting, Inc. 803-917-9991 2
Don Tipton Don is a Speaker, Trainer & Consultant with over 35 years of automotive experience. He began as a pre-teen working for his Dad at the local Chevrolet dealership. His Dad and Grandfather were both involved in the Fixed Operations and Don was actually third generation in the same facility. Don held many support and management positions in retail along the way before setting his sights and ambitions on assisting other managers in becoming a success. Don has conducted training workshops for many state and local dealer associations, addressing topics in both the Service and Parts operations. He often is an invited speaker for Dealer 20-groups and has presented at seven International Parts & Service Summits, several Tele-Conferences and Webinars sponsored by DealersEdge. He has performed factory sponsored training seminars as well as on-site implementation. Don has authored numerous articles for industry & trade publications. As a Consultant, Don has worked with hundreds of Dealerships from large multi-store groups to small single point stores and because of his approach and style enjoys long-term relationships with many of his clients. Word of mouth endorsements from Dealers and Managers keeps Don in demand. DTC Retail Consulting, Inc. 803-917-9991 Copyright 2012. All Rights Reserved. Reproduction For Any Reason Is Prohibited.
Page 1: A Business Plan For Your Service De
Page 5 and 6: Priorities were Minimize the damag
Page 7 and 8: The competition was paying attentio
Page 9 and 10: Structure ◦ What it takes to get
Page 11 and 12: Set a net profit objective ◦ Brea
Page 13 and 14: Do you need more customers or can y
Page 15 and 16: Quick Service ◦ To be competitive
Page 17 and 18: Set a “drop-down” rate to kick
Page 19 and 20: Within Your Data Base - determine h
Page 21 and 22: ◦ Market that you service most ma
Page 23 and 24: “If your customer repair order co
Page 25 and 26: “Wishing you a safe and successfu

Don Tipton - DealersEdge

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