NEW ALBANY POLICE DEPARTMENT - New Albany, Ohio

NEW ALBANY POLICE DEPARTMENT
Directive 17.2 – Personnel Hiring Process – Dispatcher/Civilian Employee
17.2.1 Dispatcher Recruitment and Hiring
The New Albany Police Department will recruit qualified police Dispatcher applicants through
various means and publications for both full and part-time Dispatcher positions. Applicants who
seek the position of police Dispatcher shall obtain an application from the Police Department.
17.2.2 Formal Application
The Recruitment process should begin at least 4 weeks before the application deadline. Formal
applications will be submitted in person or by mail to the New Albany Police Department. A
deadline for applications shall also be posted. Applications submitted after the deadline will not
be considered for employment.
Each candidate’s application shall be reviewed to determine whether or not he/she meets the
required minimum qualifications to proceed to the next step of the hiring process.
17.2.3 Written Examination
A written examination may be administered to qualified applicants on a pre-determined date and
time at the New Albany Police Department. Candidates will receive a raw score on the written
examination. The written examination will be obtained from an established, recognized and
credentialed test development company.
Candidates finishing in the top 10 of the written examination process shall be notified in writing
within 10 days of their score and their progression to the next phase of the selection process. All
other candidates will be notified in writing or via email that they are no longer in the hiring process
within thirty (30) days.
17.2.4 Background Investigation
A thorough and complete background investigation and record check shall be initiated as outlined
below. The function of the background investigation and record check is to assist the Police
Department in reaching a determination regarding each candidate’s suitability for employment as
a New Albany Police Dispatcher.
Results of the background investigation are used in determining whether a candidate should be
disqualified from the process or should be given further consideration.
The background investigator (usually a Detective) shall be furnished with the application and
other information pertaining to each given candidate. The background investigation shall consist
of, but will not be limited to, the following:
Verification of the candidate’s credentials, educational achievements, past and present
employment, residence, citizenship, and driver’s license;
• Review of each candidate’s criminal and traffic record, if any; and
• Interviews with past and present employers, neighbors, school officials, and personal
references.
• Fingerprints shall be taken for each candidate and submitted for state and federal
screening.
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