NEW ALBANY POLICE DEPARTMENT - New Albany, Ohio

15.2.1 Private Security Alarms
NEW ALBANY POLICE DEPARTMENT
Directive 15.2 – Alarm Responses
Guidelines for alarm systems and sanctions for excessive false alarms are outlined in Chapter
705 of the New Albany Codified Ordinances.
A. Upon receipt of a business or residential intrusion alarm activation, the Dispatcher will:
Dispatch two officers who will respond as quickly and safely as possible without
violating traffic laws and/or the use of siren and lights.
Upon arrival, the business/residence will be checked.
In the event of a false alarm, an officer will complete an Alarm Notification form
(PD-08-166).
If the resident/owner is not present, a copy of this form will be left in a
conspicuous place at the business/residence.
If the resident/owner is present, the individual(s) will be verbally advised of the
alarm activation/response. The form shall be completed and forwarded to the
Police Clerk for processing.
Alarm Notification forms are forwarded to the Police Clerk who maintains an updated file on alarm
activations/false alarms for tracking and billing purposes.
B. Upon receipt of a financial institution or business hold-up alarm, the Dispatcher will:
Dispatch two officers who will initiate an emergency response (Signal 27).
Officers should turn off lights and siren when they arrive within the area so as not
to alert any intruder or robber of their arrival. Final approach to the area must be
slow, silent, and dark.
Officers should observe, as they near the area, people, movement, and occupied
vehicles.
The responding officers will set up a covert perimeter where they can observe
the financial institution. Upon the request of an on-scene officer, the dispatcher
will initiate telephone contact with the business.
The dispatcher should instruct the manager to exit the building to speak with an
officer. The manager shall be instructed to follow the directions of the officers
upon leaving the building.
Responding officers shall not approach or enter the business until they have
spoken with the manager and it is clear that the alarm is false.
In the event of an actual robbery, the on duty shift supervisor will respond to the
scene to coordinate the preliminary investigation. The shift supervisor is
responsible for contacting the Detective, the Chief of Police, and the FBI in the
event of an actual robbery.
5