NEW ALBANY POLICE DEPARTMENT - New Albany, Ohio

ADDENDUM B
CODE RED Phone Prompts – Beginning Your Phone Call
1. Call one of the five numbers in the phone number box on “Job Submission” sheet
2. You will be asked to input your PIN Number (PIN: 4520)
3. You will hear a welcome message
4. Enter job number (on “Job Submission” sheet)
5. You will be prompted to press “1” if submitted job number is correct
6. You will be told how many people will receive the call
7. You will now hear your first set of CODE RED Prompts:
a. Select “1” for recording menu (PRESS “1” ON KEY PAD)
b. Options “2”, “3” and “4” do not apply for our purposes
8. Second Set of CODE RED PROMPTS:
a. Select “1” to record primary greeting
b. Select “2” to listen to recording
c. Select “3” to approve recording
i. YOU’RE GOING TO DO ALL THREE OF THESE DURING PROCESS;
FIRST PRESS “1” TO RECORD, THEN “2” TO LISTEN TO RECORDING,
THEN “3” TO APPROVE RECORDING
ii. If you don’t like recording, select “1” again to re-record greeting
iii. Remaining set of CODE RED prompts below (likely won’t ever use these)
d. Select “4” to exit without approving
e. Select “5” to record secondary greeting
9. Once you have approved the recording by pressing “3”, you will be asked to press “2” to begin
calls
10. After press “2”, you will be asked to enter launch code (Police Launch Code: 40522)
11. You will be asked to confirm sending calls by entering a set of numbers on key pad
12. Once these numbers are input into key pad, CODE RED calls will begin