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NEW ALBANY POLICE DEPARTMENT - New Albany, Ohio

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CODE RED<br />

ADDENDUM B<br />

Instructions<br />

1) Access Internet at https://login.coderedweb.com<br />

a) Input login and password*<br />

2) Once logged in, the CODE RED front page will appear<br />

3) From the “Start Page”, click on “Communications Center – set up a call” icon<br />

4) Click on “General Database” icon (do not use the “Emergency Database” icon)<br />

5) Click on “Mapping Interface” icon (this may take a minute to download)<br />

6) Click on the File Folder toward the top left map page (first icon in second row)<br />

7) Click on “Click here to list saved entries”<br />

8) Select “Village All” and click “Load” (selected area appears in red on map)<br />

9) Click “Update Count” box to the right of the map (toward lower half of screen)<br />

10) Click “Continue Call” box (on right side by “Update Count” box you just used)<br />

11) Calling list page appears. Select “Do not add a calling list” and click “Continue”<br />

12) “Job Submission” page appears; enter written TDD message & click “Continue”<br />

13) <strong>New</strong> “Job Submission” page appears; input your phone # in “Contact Phone#” box<br />

a) (This phone must be staffed when CODE RED calls are made in case of issues)<br />

14) Click “auto recall” box<br />

15) Click “email notification” box<br />

16) Enter a brief description in “Enter Job Description” box<br />

a) Be brief with description and include date (i.e., Water-Main-Break- March-4-2011)<br />

17) Click “Submit Job” button at lower right portion of the page<br />

a) You will be assigned a job number on a page titled “Job Submission”.<br />

i) Print this “Job Submission” page and use it as an instruction guide as you create the actual<br />

voice message (the job number is on this sheet)<br />

18) Follow instruction on “Job Submission” sheet; use “primary greeting/message”<br />

a) The CODE RED phone message prompts are listed on page 3; you do not have to follow these<br />

written instructions but they explain each step of the recording process<br />

i) When recording the voice message, either:<br />

ii) use one of the pre-written CODE RED messages and add information as necessary based on<br />

input from supervisor; or<br />

iii) write out a brief customized message (60 seconds at most) w/supervisor<br />

19) Carefully review voice message before approving it<br />

20) Once you approve voice message, enter PIN, Launch Code, and assigned Job Number for this specific<br />

task<br />

21) Once you conform, CODE RED calls will begin to launch to “Village All”<br />

22) Please forward any confirming email you may receive from CODE RED to Scott McAfee and Jill<br />

Van Deventer in Administration and Yvette Nguyen in Police<br />

The CODE RED call launch and follow-up process is now complete<br />

*complete instructions including login and password are located in Dispatch

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