NEW ALBANY POLICE DEPARTMENT - New Albany, Ohio

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Addendum D This pamphlet was developed in order to answer your questions on how to convey a compliment or file a formal complaint against a City of New Albany Police Department employee. The New Albany Police Department strives to ensure the prompt and courteous investigation of established Rules of Conduct and/or complaints against an employee. It is important to us to know how our employees are treating you, our customers. If you have any questions or would like further explanation of this process, please contact the Chief of Police, Mark A. Chaney, or in his absence, the onduty shift supervisor at (614) 855-1234. New Albany Police Department 50 Village Hall Road New Albany, Ohio 43054 Phone: (614) 855-1234 Fax: (614) 855-2885 Crime Tips Line: (614) 855-8584 How to register a Compliment or Complaint New Albany Police Department Professionalism, Integrity, Respect, Compassion
Addendum D Complaints The City of New Albany and New Albany Police Department provide a Complaint/Compliment form (PD- 99-121) to record the specifics of a complaint or a compliment. The following steps/procedures are used for receiving a complaint: In Writing - a complaint against a police employee(s) must be filed in writing and signed by the complainant to be investigated. Time Limits - written complaints must be filed within sixty (60) days after the alleged event occurred to be investigated. Anonymous Complaints - unless criminal or serious misconduct is alleged, anonymous complaints are not investigated by the Police Department. Complaints (continued) Phoned-In Complaints - In the event of a complaint that is phoned in, the complainant will be directed to the on-duty supervisor. The supervisor will explain the complaint procedure and may send the complainant the appropriate form/pamphlet in the mail on which to formally record the specifics of the complaint. Complaint Investigation - only supervisory personnel of the Police Department are authorized to investigate complaints. Noncriminal complaint investigations will be completed within thirty (30) days of their receipt by the Police Department. Compliments Citizens are encouraged to compliment Police Department employees who are deserving of recognition for providing superior service. The following steps/procedures are utilized when receiving compliments from citizens: Telephone - when a compliment is received from a citizen by telephone, the City or Police Department employee receiving the call will record the specifics of the compliment on a Complaint/Compliment form (PD- 99-121). This information is forwarded to the employee's supervisor to be placed in his/her personnel file. Third Party Complaints - third party complaints are not accepted by the Police Department. Juvenile Complaints - a juvenile must be accompanied by his/her parent or legal guardian to file a complaint. The parent and/or legal guardian's signature is required on the complaint form. Notification - complainants are notified in writing by the Chief of Police as to the outcome of a complaint against a Police Department employee. Appeals - a complainant who wishes to appeal the outcome of a complaint on a Police Department employee will be referred to the City Administrator (614-855-3913). In Person - when a compliment is received from a citizen in person, the same procedure as outlined above is followed. Letters - when the Police Department receives a letter of compliment from a citizen, it will be forwarded to the employee's immediate supervisor to be placed in his/her personnel file.
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Chapter 1 Chapter 2 NEW ALBANY POLI
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Chapter 5 Directive 5.1 - Disciplin
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Chapter 8 Chapter 9 Directive 8.1 -
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Chapter 15 Chapter 16 Chapter 17 14
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Chapter 20 19.1.2 Reserve Officer T
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NEW ALBANY POLICE DEPARTMENT Direct
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1.1.4 Use of Authorized Less-Than-L
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1.1.8 Reviewing “Response to Resi
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3. Rifles c. When a vehicle with an
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1.1.12 Annual Proficiency Demonstra
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1.2.3 Optional/Specialized Training
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C. When an employee is attending a
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Addendum B Police Department Humane
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Addendum C Officer - Subject Factor
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Addendum C For Supervisor Use Only
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Dominant Hand Non-Dominant Hand Ad
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Addendum D Injuries Sustained by Su
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Addendum E Police Department On Dut
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2.1.1 Enforcement Procedures NEW AL
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Members of the Ohio General Assembl
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F. The operator of a vehicle found
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Allow the violator to reasonably di
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If the defendant agrees to a breath
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container in the plastic bag provid
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2.2.1 Policies and Procedures NEW A
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other fixed objects, damaged rims a
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Vehicle safety inspections Traffic
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2.3.2 Escorts The Police Department
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1. Use and Types of Roadblocks
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the cruiser as close as possible to
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To defend himself/herself from seri
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Upon termination of a pursuit, all
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Once the disabled vehicle is in a s
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D. Unclaimed Vehicles Any vehicle t
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ADDENDUM A
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ADDENDUM C VEHICULAR PURSUIT REPORT
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ADDENDUM D LOCKOUT/PUSH BUMPER RELE
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ADDENDUM F
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New Albany Police Department (614)
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Violent criminal misdemeanor warran
Page 83 and 84: NEW ALBANY POLICE DEPARTMENT Direct
Page 85 and 86: 3.2.5 Maintaining Visual Contact A.
Page 91 and 92: Addendum A Rule 4 Waiver of Extradi
Page 93 and 94: Addendum B SUMMONS State of Ohio Fr
Page 95 and 96: ADDENDUM D
Page 97 and 98: Chapter 4 Reviewed/Revised-June 201
Page 99 and 100: The officer’s decision to place a
Page 101 and 102: Dispatchers will be responsible for
Page 103 and 104: Addendum A Police Department Divers
Page 105 and 106: Addendum C Police Department Prison
Page 107 and 108: 5.3.19 Insubordination 5.3.20 Inter
Page 109 and 110: B. Oral Reprimand (see Addendum B)
Page 113 and 114: 5.2.4 Receipt of Compliments Police
Page 115 and 116: D. It is not mandatory for an offic
Page 117 and 118: 5.3.19 Insubordination Departmental
Page 119 and 120: 5.3.29 Reporting for Duty/Tardiness
Page 123 and 124: workstation accessing LEADS. An aud
Page 125 and 126: 5.4.5 National Law Enforcement Tele
Page 127 and 128: Agency equipment and/or software be
Page 129 and 130: incident report on the event and fo
Page 131 and 132: Addendum B Official Reprimand Oral
Page 133: *Description Continued: Addendum C
Page 139 and 140: Suicide (including attempts with in
Page 145 and 146: Black “BDU” style shorts Polo S
Page 147 and 148: G. Rank Insignia 6.3.2 Appearance P
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Page 151 and 152: vehicle while on routine bike patro
Page 153 and 154: Total control and obedience will be
Page 155 and 156: “Caution” will be displayed on
Page 157 and 158: D. Training It is the responsibilit
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Page 161 and 162: Addendum B Approved Uniform Allowan
Page 163 and 164: Addendum C Request of Civilian Obse
Page 165 and 166: Addendum D Incident and Deployment
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Page 169 and 170: Addendum B) and will post the speci
Page 171 and 172: Addendum A Request for Special Duty
Page 173 and 174: Addendum C Invoice for Special Duty
Page 175 and 176: Directive 8.4 - Automated External
Page 177 and 178: E. When recording, officers should
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Page 183 and 184: When a decision has been made to re
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C. As part of a weekly maintenance,
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Any malfunctioning MDC shall be bro
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Addendum A Digital Photo Log Arrest
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Chapter 9 Reviewed/Revised- June 20
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E. Place notations in the individua
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REPORTABLE MISDEMEANORS* Addendum A
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Addendum B A. Amusement Devices: Am
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Addendum B Damage to Public Propert
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Chapter 10 Reviewed/Revised-June 20
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All missing person complaints will
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13. Secure and safeguard the area a
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There is sufficient descriptive inf
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10.2.3 Adults over age 65 - Procedu
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ADDENDUM A D. Contact: A Child is M
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ADDENDUM B CODE RED Phone Prompts -
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next-of-kin notification will be ma
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Chapter 12 Reviewed/Revised- May 20
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the Property Inventory section of t
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on the reason for the release: 1. R
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12.1.5 Staff Training All Police De
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Part 5 Supervisory and Administrati
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Addendum B Officer - Detainee Quest
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13.1.1 Property Control System NEW
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I. If property/evidence is needed f
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In addition, any weapon used during
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Any other law enforcement purpose a
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ADDENDUM A
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After the initial walk through is c
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Fingerprints shall be collected in
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14.1.3 Fingerprinting The following
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14.2.1 Introduction NEW ALBANY POLI
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14.2.4 Enforcement of the Domestic
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D. Any individual who violates a TP
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2. Dispatch Center Response 3. Patr
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D. Additional Considerations Arrest
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14.4.3 Burglary/Breaking & Entering
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14.4.9 Hostage In the event a hosta
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AGENCY NAME *INCIDENT NUMBER Addend
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VICTIM/WITNESS SUPPLEMENT VICTIM *N
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PROPERTY SUPPLEMENT INCIDENT NUMBER
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VEHICLE VEHICLE SUPPLEMENT VICTIM O
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Report Number: Victim’s statement
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Addendum D DO NOT FORWARD TO BCI (F
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Chapter 15 Reviewed/Revised-May 201
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B. Since 911 hang-up calls are cons
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15.2.1 Private Security Alarms NEW
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Addendum A
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NEW ALBANY POLICE DEPARTMENT 16.1.1
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Department strives to maintain a po
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Addendum B
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Addendum C (D)(1) State highway pat
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Addendum C (B) In the event of riot
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Addendum D • Ohio Revised Code »
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Directive 17.4 - Promotions 17.4.1
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pass all 5 events (which shall incl
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17.2.9 Civilian Employee The same p
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17.4.1 Selection Process NEW ALBANY
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C. Disaster Procedures 18.1.3 VIP S
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18.1.5 Mass Arrests Under rare circ
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C. The responding Sergeant shall ta
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Preparation of press release models
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C. The O.I.C. should assume the res
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In cases of a call to duty, the on-
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Addendum A Police Department After
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19.1.4 Special Duty Participating i
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20.1.1 Financial Authority NEW ALBA
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20.1.4 Requisition and Purchasing P
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NEW ALBANY POLICE DEPARTMENT INDEX
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Cash Accounts/Maintenance 20.1.3 Ca
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Disposal of Evidence/Property 13.1.
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Handling Elderly Persons 10.2 Handl
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Media - Statements and Appearances
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Prisoner Restraint Requirements 3.2
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Reserve Officer - Requirements/Hour
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Temporary Administrative Leave 5.1.
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Written Directives - Issuance of 1.
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NEW ALBANY POLICE DEPARTMENT - New Albany, Ohio

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