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Sheraton Maui Resort & Spa's New App Enables Guests to Stay ...

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Press Release<br />

Media Contacts -<br />

<strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong> <strong>Resort</strong> & Spa:<br />

Runtriz:<br />

Alexis Ea<strong>to</strong>n<br />

Edward Allen<br />

Public Relations Manager<br />

EDA Publicity<br />

T: (808) 662-8025 F: (808) 661-9991 T: (801) 318-5116<br />

E: alexis.ea<strong>to</strong>n@shera<strong>to</strong>n.com E: Edward@edapublicity.com<br />

<strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong> <strong>Resort</strong> & Spa’s <strong>New</strong> <strong>App</strong> <strong>Enables</strong> <strong>Guests</strong> <strong>to</strong> <strong>Stay</strong> Connected<br />

<strong>New</strong> app with two way communication platform technology offers personalized service <strong>to</strong><br />

create a seamless resort experience<br />

<strong>Maui</strong>, HI – The <strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong> <strong>Resort</strong> & Spa, anchored by legendary Pu’u Keka’a (Black Rock),<br />

announced the launch of a dedicated app for the recently renovated Ka’anapali resort.<br />

Designed by Runtriz, the new guest service app offers technological advances that allow guests<br />

<strong>to</strong> easily stay connected <strong>to</strong> what matters <strong>to</strong> them most.<br />

Available at shera<strong>to</strong>nmauiapp.com and via the iTunes and Android markets, the app allows<br />

guests limitless access <strong>to</strong> the resorts amenities while on property or on the go. Reserving tickets<br />

<strong>to</strong> the Ka’anapali Sunset Luau, requesting housekeeping service, sending an e-postcard and<br />

much more, are as easy as pushing a but<strong>to</strong>n and can be done poolside, beachfront or while<br />

waiting in the airport terminal. A handheld butler service, the app also offers access <strong>to</strong><br />

restaurant and activity reservations, requesting housekeeping amenities and the ability <strong>to</strong><br />

request that valet bring a car <strong>to</strong> the porte-cochere. Even In-Room Dining is available at the tip<br />

of a finger.<br />

“The majority of our guests are constantly connected <strong>to</strong> us whether it is through social media,<br />

email or our website” stated Tetsuji Yamazaki, General Manager of the <strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong> <strong>Resort</strong> &<br />

Spa, “which is why providing a technologically advanced amenity is the next step in enhancing<br />

our cus<strong>to</strong>mer service levels and anticipating our guest’s needs.”<br />

Hotel Evolution was pioneered by Runtriz <strong>to</strong> understand individual hotel brands, guests, and<br />

operations, designing a fully cus<strong>to</strong>mizable platform <strong>to</strong> fit virtually any needs—there is no set<br />

template, and it is not restricted <strong>to</strong> a limited set of applications. With the two-way<br />

communication platform guests can use Runtriz’s Hotel Evolution <strong>to</strong> request services,<br />

amenities, food and much more.<br />

The complimentary app is compatible with smart phones, tablets and lap<strong>to</strong>ps. Visit<br />

shera<strong>to</strong>nmauiapp.com <strong>to</strong> begin your mobile journey <strong>to</strong> the <strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong> <strong>Resort</strong> & Spa <strong>to</strong>day.


About <strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong> <strong>Resort</strong> & Spa<br />

The <strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong> <strong>Resort</strong> & Spa recently completed a $6.5 million renovation <strong>to</strong> their 508<br />

rooms and suites brining a sense of Hawaiian luxury <strong>to</strong> the resort’s 23 acres. Situated on<br />

Ka’anapali Beach at his<strong>to</strong>ric Pu‘u Keka‘a, Black Rock, the ocean side resort is nestled amongst<br />

tropical landscaping with 83 percent of the resort’s newly refreshed guest rooms and suites<br />

facing the ocean.<br />

<strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong> <strong>Resort</strong> & Spa has been named the Starwood Hotels & <strong>Resort</strong>s 2007 “Hotel of the<br />

Year” for the <strong>Shera<strong>to</strong>n</strong> brand, and appeared in TRAVEL + LEISURE Magazine’s list of the <strong>to</strong>p 25<br />

hotels in Hawaii in 2006, 2007, 2008 & 2011. The property has also been named <strong>to</strong> the list of<br />

the <strong>to</strong>p 500 hotels and resorts in the world in 2005. To rediscover the legend of <strong>Shera<strong>to</strong>n</strong> <strong>Maui</strong><br />

<strong>Resort</strong> & Spa please visit www.shera<strong>to</strong>n-maui.com.<br />

About Runtriz<br />

Led by a team of hospitality, entertainment, technology and marketing gurus, Runtriz continues<br />

<strong>to</strong> push the envelope with cutting-edge digital and mobile platforms. For more information on<br />

the products and services Runtriz offers, please visit its website at www.runtriz.com.<br />

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