2014 Digital Yearbook of Homeland Security Awards

• Live vehicle streaming of CCTV
• Secure sharing of data for effective intelligent
management of security
“Our operators can pull up and display 10 – 500
images, seamlessly from across our integrated camera
network,” said Kalim Uddin, Operations Manager at the
Glasgow Operations Center. “You can never replace an
operator, but what we can do is to make the operator a
lot more efficient, and we have achieved that with this
project. The new functions we have facilitate ease of
access to a much broader suite of cameras, communication
with key partners, tracking of individuals, and the
ability to look at incidents from a traffic point of view.”
“Community Safety Glasgow’s vision, combined with
the latest technology from NICE Systems, makes the
Glasgow Operations Center the most advanced Safe City
control room in the UK,” said Philip Walker, Managing
Director of Community Safety Glasgow. “Technology
is the future for smart cities in terms of delivering
better and more effective services and Glasgow is a
benchmark and a role model for other cities around
the world. Working in partnership with NICE we were
able to address a broad spectrum of safety and security
requirements across the city of Glasgow. What’s more,
the solution can be further scaled in the coming months
and years to help us further improve city services and
bolster crime prevention.”
Link to Web Page of Nominated Organization:
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http://www.saferglasgow.com/
Link to additional information on product,
service or program, with brief description:
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Glasgow Case Study video: http://www.nice.com/
nice-situator-video-case-study-communitysafety-glasgow
Name and organization of nominating
contact for this entry, including name, title,
organization:
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Linda Haelsen, Marketing Communications Manager
NICE Systems
Nominating contact’s office telephone and cell
phone:
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(203) 481-4168
Nominating contact’s email address:
––––––––––––––––––––––––––––––––––––––––
linda.haelsen@nice.com
Address of nominating contact’s organization:
––––––––––––––––––––––––––––––––––––––––
461 From Road
Paramus NJ 07652
USA
Through this initiative, Glasgow has demonstrated how
a Smart City Operations Center can look and function.
In fact, the operation center served the strategic hub
and Tactical command for City Operations during the
“best Commonwealth Games ever” this year in Glasgow.
The Center is also future proofed to add functions such
as intelligent lighting and flood prevention as part of
Glasgow’s future city program.
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