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Exam Day Booklet 2012 - NymE - SEK

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KET/KETfS<br />

PET/PETfS<br />

FCE/FCEfS<br />

CAE<br />

CPE<br />

BEC P<br />

BEC V<br />

BEC H<br />

ILEC/ICFE<br />

TKT<br />

Delta<br />

<strong>Exam</strong> <strong>Day</strong> <strong>Booklet</strong> <strong>2012</strong><br />

KET, KET for Schools, PET, PET for Schools, FCE, FCE for Schools, CAE, CPE,<br />

BEC (all levels), ILEC, ICFE, TKT and Delta Module One<br />

This booklet contains regulations for the exam day conduct of Cambridge ESOL exams. See also the Timings and<br />

Instructions <strong>Booklet</strong> for each exam for details of the time window and length of each paper, and the instructions you<br />

need to read to candidates before each paper. There is a separate Speaking Test Instructions booklet and there are<br />

also different <strong>Exam</strong> <strong>Day</strong> <strong>Booklet</strong>s for computer-based tests, Skills for Life and YLE, and separate instructions for TKT<br />

Practical.<br />

Throughout this booklet, ‘You’ means the centre and/or the Centre <strong>Exam</strong>s Manager on behalf of the centre or<br />

any supervisor or invigilator who needs to carry out these tasks. As required in your Centre Agreement, you are<br />

responsible for ensuring these and any other instructions from Cambridge ESOL are followed.<br />

You must have a copy of this booklet, plus the relevant Timings and Instructions <strong>Booklet</strong>, in each exam room.<br />

If you are running a computer-based exam, please use the Computer-Based Testing <strong>Exam</strong> <strong>Day</strong> <strong>Booklet</strong>.<br />

STEP 1 – SETTING UP<br />

You must:<br />

■ Have at least one invigilator per 25 candidates in each exam room. If<br />

there is only one invigilator, you must ensure they have a way of<br />

summoning assistance.<br />

■ Use direction signs or a suitable alternative to help candidates find the<br />

exam room.<br />

■ Display the current Cambridge ESOL Notice to candidates outside (not<br />

inside) the exam rooms. Only one Notice is required if it is visible outside<br />

all the rooms being used.<br />

■ Remove or cover all helpful material, such as posters or notices in English,<br />

from the exam room (except for safety notices).<br />

■ Ensure there is an accurate method of timing available to all candidates,<br />

for example by having a clock at the front of the room.<br />

■ Check you have the question papers and answer sheets for the correct<br />

test. You must not open the question paper packets before the exam day.<br />

Seating arrangements<br />

■ Candidates must be seated at a desk or table.<br />

■ Display candidate numbers clearly and securely on each desk.<br />

■ Candidate numbers must be clearly visible to invigilators from a distance.<br />

■ Candidates must face in the same direction and be seated in column<br />

layout in candidate number order.<br />

■ Ensure that desks are at least 1.25m apart (from the middle of the desk in<br />

all directions).<br />

■ Desks can be shared, as long as candidates are at least 1.25m apart.<br />

■ Candidates must not be seated with their backs to the invigilator.<br />

■ Do not use chairs with side flaps unless the side flaps allow candidates to<br />

work with question papers and answer sheets side by side.<br />

■ Where candidates in the same room are taking more than one TKT<br />

module, they may be seated in groups according to module.<br />

■ Write the centre number, the<br />

name of the exam, and the<br />

component on a board or<br />

flipchart. For all papers except<br />

Listening, write the start<br />

time and finish time when<br />

candidates start each paper.<br />

Centre no: GB599<br />

FCE Writing<br />

START TIME: 10.20<br />

FINISH TIME: 11.40<br />

FRONT<br />

01 06 07 12<br />

02 05 08 11<br />

1.25m<br />

1.25m<br />

03 04 09 10<br />

CBT<br />

YLE<br />

SfL<br />

EXAM DAY BOOKLET 1


<strong>Exam</strong> materials<br />

The exam materials have been checked by the centre on receipt. Make sure you have everything you need to run<br />

your exam today.<br />

Blank answer and mark sheets are provided for emergency use when an individually printed sheet is not available.<br />

Candidate<br />

Information<br />

Sheet (CIS)<br />

Reading &<br />

Writing<br />

Reading<br />

Writing<br />

Use of<br />

English<br />

Listening<br />

All modules TKT<br />

Paper 1<br />

Paper 2<br />

Provided by Cambridge ESOL<br />

Provided by you<br />

(the centre)<br />

ALL exams Candidate Information Sheets Soft pencils (B or HB),<br />

erasers<br />

KET/KET for Schools<br />

PET/PET for Schools<br />

BEC Preliminary<br />

FCE/FCE for Schools,<br />

CAE, CPE<br />

BEC Vantage<br />

BEC Higher<br />

ILEC, ICFE<br />

FCE/FCE for Schools,<br />

CAE, CPE<br />

BEC Vantage<br />

BEC Higher<br />

ILEC, ICFE<br />

FCE/FCE for Schools,<br />

CAE, CPE<br />

ALL exams (not<br />

applicable to TKT or<br />

Delta Module One)<br />

Delta Module One<br />

Question papers, personalised answer sheets*,<br />

attendance register, script return envelope, bar<br />

code label<br />

* For PET/PET for Schools Writing Part 3 and<br />

BEC Preliminary Writing Part 1 and 2, the<br />

answer sheets are packed in question paper<br />

envelopes with orange labels.<br />

Question paper booklets, attendance register,<br />

script return envelope, bar code label<br />

No answer sheets are provided. Candidates<br />

must write in the question paper booklets.<br />

Question papers, personalised answer sheets,<br />

attendance register, script return envelope, bar<br />

code label<br />

Question papers*, CDs*, individually printed<br />

answer sheets, attendance register, script return<br />

envelope, bar code label<br />

*Check you are using the correct version.<br />

Question papers, personalised answer sheets,<br />

attendance register, script return envelope,<br />

return label<br />

Question papers, answer booklets, attendance<br />

register, script return envelope, bar code label<br />

Soft pencils (B or HB),<br />

erasers<br />

Pens, rough paper<br />

Soft pencils (B or HB),<br />

erasers<br />

CPE only: rough paper<br />

Soft pencils (B or HB),<br />

erasers, CD player<br />

Soft pencils (B or HB),<br />

erasers, rough paper<br />

Authorised/unauthorised materials<br />

You must provide a designated area where candidates can store personal items during the exams (preferably<br />

outside the exam room). No smoking, eating or drinking is allowed in the exam room (except for water in a plastic<br />

bottle).<br />

Pens<br />

Authorised materials that candidates can have at<br />

their desk during the exam:<br />

Photo ID, pens, pencils, erasers, small pencil cases,<br />

water in a plastic bottle, medicine and confirmation<br />

of entry<br />

<strong>Exam</strong>ples of unauthorised materials for placing in the<br />

designated area:<br />

Mobile phones, cameras or any other electronic<br />

items, dictionaries, correction fluid/tape, etc., paper,<br />

bags, handbags, luggage<br />

✓<br />

✓<br />

✓<br />

✗<br />

✗<br />

✗<br />

All other materials must be placed in the designated<br />

area<br />

2<br />

EXAM DAY BOOKLET


Candidate Information Sheets<br />

We send you Candidate Information Sheets (CIS), pre-printed with candidate names and numbers. You are also<br />

given blank CIS for candidates whose pre-printed sheets are not available and for the Delta Module One exam.<br />

The Centre <strong>Exam</strong>s Manager can choose at what stage to ask candidates to complete the CIS on the exam day, and<br />

they must be completed by all candidates.<br />

■ Tell candidates that there are two sides to them.<br />

■ Tell candidates to keep CIS forms flat and not to write on the big black rectangles at the top and on the side.<br />

■ Collect CIS forms before starting a paper.<br />

STEP 2 – STARTING EACH TEST<br />

Test day photos<br />

Test day photos are mandatory for CAE, and may become mandatory for other exams throughout <strong>2012</strong>. You must<br />

take a photo of each candidate on the day of the written test or Speaking test. See the Test day photo guide for<br />

guidance.<br />

Checking candidates’ photo ID<br />

You must check the photo ID of each candidate for each paper. Candidates must be seated at their desks when<br />

the IDs are checked. When checking, you must check that the photo ID matches the candidate and that the name<br />

on the ID matches the name on the desk label/attendance register. In all cases, you must be confident about the<br />

candidate’s identity and have a suitable procedure for candidates who do not bring ID.<br />

READING, WRITING, USE OF ENGLISH<br />

You must check the candidates’ photo ID in the exam<br />

room for each paper. You can either do this before the<br />

start of the test, or within the first 15 minutes of each<br />

paper.<br />

LISTENING:<br />

You must check the candidates’ photo ID in the exam<br />

room before the paper starts.<br />

You must not allow any unauthorised people into the exam room. Inspectors will always provide proof of<br />

identity.<br />

You must repeat these actions at the beginning of each paper:<br />

1. Ensure that the mobile phones of all staff are switched off.<br />

2. Show candidates to the desk with their candidate number.<br />

Tell candidates:<br />

3. To switch off their mobile phones, including any alarms. Tell them that using the ‘vibrate’ mode is not<br />

acceptable as it may interfere with Listening test equipment.<br />

4. To switch off any electronic devices, including alarms on their watches.<br />

5. To put mobile phones and other unauthorised items in the designated area.<br />

6. That the use of any unauthorised electronic devices or mobile phones ringing will be treated as malpractice.<br />

7. They must not talk, copy, or keep or use unauthorised items or they may be disqualified.<br />

8. Not to open the question papers until they are told to do so.<br />

Then:<br />

9. Ensure that small pencil cases and documents required for identification have been checked for unauthorised<br />

items, and that pencil cases on desks are left open.<br />

10. Distribute answer sheets for the test that the candidates are about to take. Don’t give out answer sheets for<br />

subsequent tests.<br />

11. Write down any name corrections to be passed to the Centre <strong>Exam</strong>s Manager who will make any changes on<br />

the relevant Entries System.<br />

12. Open the question paper packets in front of the candidates and distribute them.<br />

13. Point out any important information about the paper (e.g. any errata).<br />

14. Tell candidates to look at the instructions on the front of the question paper and the separate answer sheet, if<br />

relevant.<br />

STEP 3 – READ OUT THE INSTRUCTIONS TO CANDIDATES<br />

15. Once the instructions for the paper have been read out from the relevant Timings & Instructions <strong>Booklet</strong>, write<br />

the start and finish times for the paper on the board and follow Steps 4 and 5 in this booklet.<br />

EXAM DAY BOOKLET 3


STEP 4 – DURING EACH TEST<br />

You must invigilate the exam and ensure that there is no malpractice. You also need to be alert to any candidates<br />

who need assistance (such as toilet breaks).<br />

INVIGILATING THE READING, WRITING, USE OF<br />

ENGLISH TESTS<br />

■ Invigilators must be alert at all times and regularly<br />

patrol the exam room.<br />

■ Look out for the possible use of any camera or<br />

electronic device.<br />

■ You must not do any other activity in the exam<br />

room, for example, reading a book or working on a<br />

laptop.<br />

INVIGILATING THE LISTENING TEST<br />

■ During the Listening test, you must ensure that<br />

invigilators have a good view of all candidates while<br />

the Listening test is being played.<br />

■ Look out for the possible use of any camera or<br />

electronic device.<br />

■ You must not do any other activity in the exam<br />

room, for example, reading a book or working on a<br />

laptop.<br />

■ You must not move around the room unless<br />

absolutely necessary as this can distract candidates<br />

and may affect their hearing of the test. However,<br />

you can use the final section of the test to move<br />

around and check candidates are transferring their<br />

answers to the answer sheets.<br />

Attendance registers<br />

Complete and sign the attendance register during each test.<br />

If a candidate is not on the attendance register, add their name and candidate number and tell the Centre <strong>Exam</strong>s<br />

Manager of this addition as soon as possible. If there is no space available on the attendance register, attach a<br />

note with the candidate’s name and candidate number. You must also mark Special Arrangements candidates on<br />

the attendance register.<br />

Absent candidates<br />

Mark a candidate’s absence on the attendance register in the attendance column and shade the relevant box on<br />

the candidate’s pre-printed answer sheet.<br />

Remove the absent candidate’s materials from the desk after allowing enough time for a late arrival.<br />

Note: You must never use an absent candidate’s answer sheet for another candidate.<br />

Room plans<br />

You must complete an accurate room plan during each test.<br />

The room plan must show the position of each candidate by candidate number, the direction they are facing, and<br />

the distance between their desks. Include the number and position of invigilators. For Listening tests, each room<br />

plan must also indicate the position of playback equipment and speakers, and of any pillars or other features<br />

which might affect the sound.<br />

Candidates who want to leave the room<br />

Candidates must not leave the room during the Listening test.<br />

For all other written papers a candidate can briefly leave and return to the exam room under supervision at any<br />

time (except during the final 10 minutes). For example, they must be escorted by a member of staff, have beforeand-after<br />

search of toilets, etc. If there is only one invigilator in a room, they must never leave the candidates<br />

unsupervised and must be able to summon assistance at any time during the exam.<br />

■ Tell the candidate to turn their question paper and answer sheet face down on their desk.<br />

■ Remind the candidate that they are still under exam conditions during the time they are out of the exam room.<br />

They must not communicate with anyone while outside the room.<br />

■ Make sure that the papers remain untouched until the candidate returns and resumes work.<br />

If a candidate has finished their test and wants to leave the room permanently, check the timings permitted in the<br />

Instructions to candidates section of the Timings and Instructions <strong>Booklet</strong> before allowing them to leave. Collect all<br />

question papers, answer sheets and any rough work before the candidate leaves the room. The candidate must<br />

remain seated while you collect the papers and they must leave the room quietly.<br />

Safeguarding the welfare of children and young people<br />

You are responsible for the safety and welfare of children and young people during the exam.<br />

4<br />

EXAM DAY BOOKLET


Incidents<br />

Malpractice<br />

Submit a Malpractice form and, if relevant, a Special Consideration form<br />

You must report anything unusual, such as suspicious behaviour of any candidates during the exam, to the Centre<br />

<strong>Exam</strong>s Manager.<br />

Some examples of malpractice:<br />

■ Talking<br />

■ Copying/collusion<br />

■ Using unauthorised materials,<br />

such as dictionaries or notes<br />

■ Using electronic devices<br />

■ Impersonation<br />

■ Disruptive behaviour<br />

■ Not following the instructions<br />

of exam staff<br />

■ Mobile phones ringing<br />

■ If you suspect misconduct:<br />

● Give a discreet but clear warning to the candidate that they will be<br />

reported.<br />

● Allow the candidate to complete any remaining tests.<br />

● Report the incident using a Malpractice form. Reports must contain<br />

specific and unambiguous details.<br />

● Do not ask candidates to write statements at the time.<br />

■ Candidates must not be disqualified from subsequent tests. However,<br />

in extreme circumstances you can exclude or expel a candidate from<br />

the exam room if the candidate’s continued presence would cause<br />

disruption to other candidates.<br />

■ If the candidate poses a threat to the health or safety of other candidates<br />

or exam staff, you can exclude the candidate from subsequent papers.<br />

The decision to disqualify must be left to Cambridge ESOL.<br />

Late arrivals<br />

Submit a Late Arrival form<br />

You must not allow late arrivals for Listening tests to enter once the test has started. However, for FCE, CAE and<br />

CPE, the supervisor can allow the candidate to take the test using a different test version later on the same day,<br />

provided they have not been in contact with candidates who have already taken the test.<br />

For other papers, you can allow late arrivals to enter (with the supervisor’s permission) if no other candidate has<br />

permanently left the room. You must give them the same instructions as other candidates and allow them the full<br />

time of the test.<br />

■ On the candidate’s question paper and answer sheet(s), indicate the point reached at the time when the paper<br />

was due to finish, with particular care being taken if questions have not been answered in sequence.<br />

■ If a candidate is late for a good reason (e.g. sudden illness or transport problems) and exam security has not<br />

been threatened, all the work completed by the candidate will be accepted by Cambridge ESOL.<br />

■ If a candidate is late because of carelessness (e.g. oversleeping or misreading the timetable) and exam security<br />

has not been threatened, the work completed within the exam times will be accepted by Cambridge ESOL.<br />

Special consideration<br />

Submit a Special Consideration form within two weeks of the exam day<br />

If something happens that you think may affect the performance of a candidate or a group of candidates, the<br />

Centre <strong>Exam</strong>s Manager must submit a Special Consideration form.<br />

For example, if any candidate is unwell during the exam, or if there is a loud noise during the Listening test,<br />

or problems with the Listening test equipment, submit this form to ensure that your candidates are not<br />

disadvantaged.<br />

Please consider whether the issue affects all the candidates in the room, a range of candidates in an area, or a<br />

single candidate.<br />

Emergencies<br />

Submit a Special Consideration form within two weeks of the exam day<br />

If there is an emergency, such as a fire alarm or bomb alert, follow the instructions below:<br />

■ Evacuate the exam room following the regulations of the venue.<br />

■ Leave the question papers and answer sheets in the exam room.<br />

■ Supervise the candidates as closely as possible to make sure they don’t talk to each other.<br />

■ After candidates have returned to the exam room and before the paper is resumed, mark on each candidate’s<br />

work where the interruption occurred.<br />

■ Note the time and length of the interruption.<br />

■ Write the new finish times on the board and allow candidates the full working time for the paper.<br />

EXAM DAY BOOKLET 5


STEP 5 – CONCLUDING EACH TEST<br />

READING, WRITING, USE OF ENGLISH<br />

■ Ten minutes before the end of the test, tell<br />

candidates there are 10 minutes left.<br />

■ If they are using an answer sheet, remind them that<br />

they must transfer their answers and make sure<br />

that they are doing so.<br />

■ For Writing, remind them to write within the grey<br />

lines in the spaces provided and make sure that<br />

they are doing so.<br />

■ Do not allow any candidate to leave the exam room<br />

in the final 10 minutes.<br />

■ Five minutes before the end of the test, tell<br />

candidates there are 5 minutes left.<br />

■ At the end of the test tell candidates to put their<br />

pens or pencils down immediately.<br />

LISTENING<br />

■ The test is divided into sections, and the recording<br />

on the CD is complete in itself, with all necessary<br />

pauses and instructions to candidates.<br />

■ At the end of the test tell candidates to put their<br />

pencils down immediately.<br />

■ Collect all question papers, answer sheets and rough work before candidates leave the exam room.<br />

■ Candidates must remain seated while you collect the papers.<br />

■ If a candidate does not transfer all their answers to the answer sheets in time, and you believe that there is a<br />

good reason, you must return the question paper with a report explaining the reasons for non-transfer. Any<br />

requests for Special Consideration because a candidate has not transferred their answers will not be accepted if<br />

submitted later.<br />

■ Pack materials according to the instructions given in Step 6.<br />

6<br />

EXAM DAY BOOKLET


STEP 6 – PACKING INSTRUCTIONS<br />

You must follow these instructions in order to enable prompt processing of results and to maintain the security of<br />

the materials.<br />

All materials must be returned or destroyed as listed in the table below. You must not keep anything to use for<br />

teaching or other purposes.<br />

For materials to be returned:<br />

■ Make sure materials for each test are packed in separate script return envelopes.<br />

■ Collate used question papers in candidate number order.<br />

■ Collate answer sheets in candidate number order.<br />

■ Split answer sheets into separate envelopes per packing code.<br />

See the table below for additional instructions.<br />

Candidate<br />

Information<br />

Sheet (CIS)<br />

Reading &<br />

Writing<br />

Reading &<br />

Writing<br />

Reading<br />

Writing<br />

Use of<br />

English<br />

ALL exams<br />

PET/PET for Schools<br />

BEC Preliminary<br />

KET/KET for Schools<br />

FCE/FCE for Schools<br />

CAE, CPE<br />

BEC Vantage<br />

BEC Higher<br />

ILEC, ICFE<br />

FCE/FCE for Schools<br />

CAE, CPE<br />

BEC Vantage<br />

BEC Higher<br />

ILEC, ICFE<br />

FCE/FCE for Schools<br />

CAE, CPE<br />

Listening ALL exams (except<br />

TKT and Delta<br />

Module One)<br />

All modules TKT<br />

Paper 1<br />

Paper 2<br />

Delta Module One<br />

Return in script return envelope<br />

Put used CIS forms in the original envelope or a<br />

similar A4 envelope marked CIS.<br />

Used and unused Reading answer sheets,<br />

used Writing answer sheets, room plan and<br />

attendance register.<br />

Collate answer sheets for Reading and<br />

Writing tests in separate piles.<br />

All answer sheets, room plan and attendance<br />

register.<br />

Used question papers, room plan and<br />

attendance register.<br />

Return all unused question papers in a separate<br />

envelope within the same package. Write<br />

‘Unused question papers’ on the envelope.<br />

All answer sheets, room plan and attendance<br />

register.<br />

Answer sheets, room plan and attendance<br />

register.<br />

Used question papers, answer sheets, room<br />

plan and attendance register.<br />

Do not insert answer sheets into question<br />

papers, create a separate pile.<br />

Return all unused question papers in a separate<br />

envelope within the same package. Write<br />

‘Unused question papers’ on the envelope.<br />

Answer booklets, room plan and attendance<br />

register.<br />

Destroy securely or return<br />

in a separate envelope<br />

within the same package<br />

Unused CIS forms.<br />

All question papers.<br />

Unused Writing answer<br />

sheets.<br />

All question papers.<br />

Securely destroy rough<br />

paper.<br />

All question papers.<br />

Securely destroy rough<br />

paper (CPE).<br />

All question papers.<br />

All CDs.<br />

Securely destroy rough<br />

paper.<br />

All question papers.<br />

■ Seal the materials to be returned in the script return envelope immediately and attach the bar code label.<br />

● If your Centre <strong>Exam</strong>s Manager wishes to double-check that materials are packed correctly, seal the materials<br />

in a similar A4 envelope in the presence of a witness. You must then provide two signatures across the seal<br />

and give the envelope to the Centre <strong>Exam</strong>s Manager.<br />

■ <strong>Exam</strong> materials must never be stored unsealed.<br />

■ Give the envelope to the person responsible for keeping it in a safe place and despatching it.<br />

EXAM DAY BOOKLET 7


KET/KETfS<br />

PET/PETfS<br />

FCE/FCEfS<br />

CAE<br />

CPE<br />

BEC P<br />

BEC V<br />

BEC H<br />

ILEC/ICFE<br />

TKT<br />

Delta<br />

Returning other materials to Cambridge ESOL<br />

Forms<br />

You must send all Special Consideration, Malpractice and Late Arrival forms directly to the <strong>Exam</strong>s Processing Unit<br />

(Special Circumstances) whose contact details are included on each form. Do not send them back in the same box<br />

as the exam scripts.<br />

Materials for absent candidates and unused reserve entries<br />

Answer sheets<br />

■ Mark the candidate as absent on the answer sheet.<br />

■ Add the answer sheet(s) in sequence with the other candidates’ answer sheets in the script return envelope.<br />

Question papers<br />

■ Refer to the table in Step 6 and follow the relevant instructions for unused question papers.<br />

For PET, PET for Schools and BEC Preliminary<br />

■ Mark the candidate as absent on the Reading answer sheet.<br />

■ Add the Reading answer sheets in sequence with the other candidates’ answer sheets in the script return<br />

envelope.<br />

■ For unused Writing answer sheets, you can destroy them securely or return them in a separate envelope. Write<br />

‘Unused Writing answer sheets’ on the envelope.<br />

Materials for candidates who arrive late<br />

■ Include the question paper and answer sheet(s) in the script return envelope in sequence with the other<br />

candidates’ work.<br />

■ The Centre <strong>Exam</strong>s Manager must send the completed Late Arrival form separately to the <strong>Exam</strong>s Processing<br />

Unit (Special Circumstances), including a Special Consideration form if necessary.<br />

Materials for candidates with special arrangements<br />

Administrative special arrangements only (e.g. extra time)<br />

■ Include the candidates’ materials with the other candidates’ materials.<br />

Modified materials<br />

■ Put the candidate’s answers for each paper in a separate A4 envelope, including any other materials, such as<br />

Instructions to supervisors booklets and CDs.<br />

■ Write the candidate details on the envelope.<br />

■ Add the envelope in sequence with the other candidate materials in the correct script return envelope.<br />

■ Write ‘Candidate with special arrangements’ on the outside of the script return envelope.<br />

■ Despatch the script return envelope to Cambridge ESOL in the usual way.<br />

■ If you need to transcribe the candidate answers, please refer to The writing of answers section in the Special<br />

Requirements <strong>Booklet</strong>. In the case of blind candidates, it is the responsibility of the centre to arrange for the<br />

transcribing of Braille answers, before returning the scripts.<br />

CBT<br />

YLE<br />

SfL<br />

© UCLES 2011 EMC/7826/1Y10<br />

NOT FOR RESALE<br />

*8904801371*<br />

8<br />

EXAM DAY BOOKLET

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