book setup 2069 nijamati.indd

— ;Ifd / 5l/tf] ;/sf/ (Capable & Lean Government) sf] wf/0ff cg';f/ ;/sf/n]
;a} ;]jfx? sfvLRofKg' x'+b}g .
— k|lt:kwf{Tds ;]jf k|jfxn] ;]jfnfO{ bIf, l56f], 5l/tf] agfpF5 .
— Putting Customer First
$=$ lgd'vfnfO{ Gofo ljkGgnfO{ cfo ;DaGwL lgb]{lzsf, @)%^ sf] Joj:yf
• hgtfnfO{ k'¥ofpg'kg]{ ;fj{hlgs ;]jfx? l56f] 5l/tf] Pj+ ldtJooL 9+un] k'¥ofpg] ;Gbe{df
k|To]s sfof{non] ;]jfsf] :t/, kl/df0f / sfo{qmd kf/bzL{ agfpg'kg]{ .
• o:tf] ;]jfnfO{ l56f] 5l/tf] / ;'Jojl:yt 9+un] k'¥ofO{ lgwf{l/t nIo xfl;n ug]{ .
• ;]jfx? lgd'vf / ljkGg ju{df s]lGb|t x'g] . cfly{s, ;fdflhs Pj+ sNof0fsf/L ;]jfsf]
k|j4{g ug]{ .
• ljleGg lgsfon] k'¥ofPsf ;]jfx?sf] ;ldIff ug{ lhNnf:t/df k|d'v lhNnf clwsf/Lsf]
;+of]hsTjdf ;/sf/L, u}/ ;/sf/L Pj+ lghL If]qsf JolQmTj /xg] ;ldltsf] u7g ug]{ .
$=% 3'DtL ;]jf lgb]{lzsf, @)^) sf] k|fjwfg
• 3'DtL ;]jf ;/sf/sf ljleGg lgsfo÷sfof{nox?af6 k|bfg ul/g] ;]jf ;'ljwfnfO{ Plss[t
?kdf ;]jfu|fxL hgtfsf] 3/ cfFugdf k'¥ofpg] sfo{ xf] .
• 3'DtL ;]jf sfof{Gjogsf] nflu k|d'v lhNnf clwsf/Lsf] ;+of]hsTjdf ;ldlt u7g .
• pQm ;ldltn] Pp6f lgjf{rg If]qdf slDtdf dlxgfsf] Ps k6s 3'DtL ;]jfsf] pkl:ylt
x'g] u/L sfo{qmd to ug]{ .
• 3'DtL ;]jf cGtu{t :yfgLo ljsf; ;DaGwL, :jf:Yo ;]jf ;'ljwf, e"ld;'wf/ ;DaGwL,
dlxnf tyf ;dfh sNof0f, s[lif tyf ;xsf/L, jg tyf e"–;+/If0f, u[x, vfg]kfgL tyf
l;+rfO{ ;DaGwL ljleGg ;]jf k'¥ofpg] k|fjwfg /x]sf] .
• 3'DtL ;]jf sfo{qmdnfO{ k|efjsf/L?kdf ;+rfng ug{sf] nflu If]qLo k|zf;ssf] ;+of]hsTjdf
If]qLo :t/df cg'ugd ;ldltsf] Joj:yf ePsf] .
$=^ lq–jlif{o of]hgf -@)^&÷)^*–@)^(÷)&)_ df /x]sf] Joj:yf
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