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Implications of change management in public administration

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elements <strong>in</strong> the communication process.<br />

Bus<strong>in</strong>ess Statistics – Economic Informatics<br />

The analysis on the implications <strong>of</strong> the model<strong>in</strong>g <strong>change</strong>s, sensory acuity, calibration,<br />

anchor<strong>in</strong>g, establish<strong>in</strong>g objectives, flexibility, behavior<br />

By model<strong>in</strong>g <strong>change</strong>s it will be <strong>in</strong>creased both the efficiency and the<br />

effectiveness <strong>of</strong> the work factor. The anchor<strong>in</strong>g and the calibration will allow a better<br />

adaptation <strong>of</strong> the person to the environment and a more efficient use <strong>of</strong> their resources<br />

<strong>in</strong> order to achieve a specific objective. Us<strong>in</strong>g the sensory acuity, the quality <strong>of</strong> the<br />

<strong>in</strong>formation collected from the environment will improve, which will reduce the time<br />

spent on analyz<strong>in</strong>g the data and will <strong>in</strong>crease the analysis efficiency. Us<strong>in</strong>g the<br />

objective target<strong>in</strong>g and the behavioral flexibility it will be optimized the decision<br />

mak<strong>in</strong>g activity, <strong>in</strong>creas<strong>in</strong>gly focus<strong>in</strong>g the on behavioral characteristics <strong>of</strong> each person.<br />

The <strong>in</strong>crease <strong>of</strong> the sensory sensitivity will lead to improved perceptions over<br />

the previous ones, the results materializ<strong>in</strong>g <strong>in</strong> obta<strong>in</strong><strong>in</strong>g more precise <strong>in</strong>formation and<br />

the best possible quality.<br />

Us<strong>in</strong>g the model<strong>in</strong>g not as a heterogeneous method but as a homogeneous one,<br />

based on the priorities <strong>of</strong> each person will lead, <strong>in</strong> the case <strong>of</strong> implicit model<strong>in</strong>g, to the<br />

optimization <strong>of</strong> their own behavior and to a superior use <strong>of</strong> the experience ga<strong>in</strong>ed, and<br />

for the explicit model<strong>in</strong>g it will lead, on the one hand, to a better systematization <strong>of</strong><br />

knowledge, on the other hand it will help to transfer more easily the <strong>in</strong>formation so that<br />

the behaviors, models undergone to transformation become easier and easier to use, and<br />

easier to adapt to the particularities <strong>of</strong> each person.<br />

Us<strong>in</strong>g the anchor<strong>in</strong>g <strong>in</strong> many situations will lead to the creation <strong>of</strong> specific<br />

rout<strong>in</strong>es for the tasks to be performed. S<strong>in</strong>ce the rout<strong>in</strong>es have been saved, their<br />

application will be done almost automatically, and the results will improve because this<br />

tool uses ma<strong>in</strong>ly <strong>in</strong>ternal resources <strong>of</strong> the person concerned. An efficient use <strong>of</strong> the nonverbal<br />

language both <strong>in</strong> terms <strong>of</strong> its decod<strong>in</strong>g and use <strong>in</strong> the communication process<br />

will lead to the elim<strong>in</strong>ation <strong>of</strong> many communication barriers, and it will help to decode<br />

the messages transmitted with<strong>in</strong> the communication process, thus be<strong>in</strong>g made the best<br />

decision. Based on the components <strong>of</strong> the technique presented there can be developed a<br />

graphic representation <strong>of</strong> it <strong>in</strong> relation to the use <strong>of</strong> the major components. They are<br />

presented <strong>in</strong> Fig. 4.<br />

Figure present<strong>in</strong>g the relations with<strong>in</strong> the MCAAs technique<br />

In this technique, the verbal and non-verbal communication along with the<br />

behaviors and the feel<strong>in</strong>g <strong>of</strong> confidence generate the sensory acuity improvement<br />

specifically by comb<strong>in</strong>ations <strong>of</strong> factors that they have, but also by the action it exerts on<br />

a person's representational system. The sensory acuity along with the stimuli on the one<br />

hand and the cognitive processes, the positive terms and the motivational triggers on the<br />

other hand, lead to customize the model<strong>in</strong>g process so that it can operate both <strong>in</strong>wards<br />

and outwards.<br />

In this way, the model<strong>in</strong>g process is both implicitly and explicitly. The implicit<br />

model<strong>in</strong>g aims to improve their behaviors, attitudes, values and their adjustment to the<br />

realities <strong>of</strong> the environment <strong>in</strong> real time, while the explicit model<strong>in</strong>g <strong>in</strong>volves break<strong>in</strong>g<br />

the <strong>in</strong>formation <strong>in</strong>to smaller pieces, easier to be transmitted and assimilated by the<br />

others. Break<strong>in</strong>g the <strong>in</strong>itial <strong>in</strong>formation does not lead to losses <strong>in</strong> this process, but the<br />

process <strong>of</strong> learn<strong>in</strong>g and memory is faster and easier to be realized, and the results are<br />

the same whether the <strong>in</strong>formation is broken or not.<br />

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