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Postpaid Christmas Promotion FAQ's & T's & C's 1 ... - Digicel Jamaica

Postpaid Christmas Promotion FAQ's & T's & C's 1 ... - Digicel Jamaica

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<strong>Postpaid</strong> <strong>Christmas</strong> <strong>Promotion</strong> FAQ’s & T’s & C’s<br />

1. What is the <strong>Postpaid</strong> <strong>Christmas</strong> <strong>Promotion</strong> about<br />

The <strong>Postpaid</strong> <strong>Christmas</strong> promotion gives all new postpaid customers a free<br />

handset with the activation of any of our selected <strong>Digicel</strong> postpaid packages<br />

during the promotional period.<br />

2. What is the promotion period<br />

Start Date: Friday November 20 th<br />

Start End Date: Saturday January 2 nd<br />

3. Who can participate in promotion<br />

The promotion is for new and existing customers who sign up for a new DigiSelect<br />

1000, DigiSelect 2000, DigiSelect 3000 or DigiSelect 5500 postpaid package.<br />

4. How does the <strong>Promotion</strong> Work<br />

Customers can sign up for one of our postpaid packages at selected <strong>Digicel</strong> stores as<br />

follows:<br />

o <strong>Digicel</strong> Select 1000 - Samsung E2210, Nokia E63, Nokia 5130<br />

o <strong>Digicel</strong> Select 2000 - Samsung E2210, Nokia E63, Nokia 5130<br />

o <strong>Digicel</strong> Select 3000 - Samsung E2210, Nokia E63, Nokia 5130,<br />

Blackberry Curve 8900<br />

o <strong>Digicel</strong> Select 5500 - Samsung E2210, Nokia E63, Nokia 5130,<br />

Blackberry Curve 8900<br />

If however the customer signs up for the <strong>Digicel</strong> Select 3000 or 5500 plan the<br />

customer will receive a<br />

‣ Blackberry Curve 8900


5. What is needed to become a DigiSelect customer<br />

Minimum deposit<br />

Completed application form<br />

Valid id (Drivers License, Passport, National ID)<br />

2 Utility bills (to show proof of address)<br />

TRN<br />

Alternative contact information (name of relative not living with customer, contact<br />

number and address)<br />

6. What packages are available<br />

Handset<br />

Make<br />

&Model<br />

Monthly<br />

Subscription<br />

Regular Plan<br />

TOTAL Deposit<br />

for Plan<br />

Deposit for<br />

Handset<br />

(already<br />

included in<br />

total deposit<br />

for plan)<br />

Contract<br />

Terms<br />

Plan<br />

Samsung<br />

E2210 Select 1000 $1,000.00 $4,375.00 $1,875.00 24 months<br />

Samsung<br />

E2210 Select 2000 $2,000.00 $5,875.00 $1,875.00 24 months<br />

Samsung<br />

E2210 Select 3000 $3,000.00 $7,375.00 $1,875.00 24 months<br />

Samsung<br />

E2210 Select 5500 $5,500.00 $11,875.00 $1,875.00 24 months<br />

Handset<br />

Make &<br />

Model<br />

DigiSelect<br />

Plan<br />

Monthly<br />

Subscription<br />

Regular Plan<br />

Deposit for Plan<br />

Deposit for<br />

Handset<br />

(already<br />

included in<br />

total deposit<br />

for plan)<br />

Contract<br />

Terms<br />

Nokia 5130 Select 1000 $1,000.00 $5,000.00 $2,500 24 months<br />

Nokia 5130 Select 2000 $2,000.00 $6,500.00 $2,500 24 months<br />

Nokia 5130 Select 3000 $3,000.00 $8,000.00 $2,500 24 months<br />

Nokia 5130 Select 5500 $5,500.00 $12,500.00 $2,500 24 months


Handset<br />

Make &<br />

Model<br />

Monthly<br />

Subscription<br />

Regular Plan<br />

Deposit for<br />

Handset<br />

(already<br />

included in<br />

total deposit<br />

for plan)<br />

Contract<br />

Terms<br />

Plan<br />

Deposit for Plan<br />

Nokia E63 Select 1000 $1,000.00 $7,500.00 $5,000 24 months<br />

Nokia E63 Select 2000 $2,000.00 $9,000.00 $5,000 24 months<br />

Nokia E63 Select 3000 $3,000.00 $10,500.00 $5,000 24 months<br />

Nokia E63 Select 5500 $5,500.00 $15,000.00 $5,000 24 months<br />

Handset<br />

Make &<br />

Model<br />

Monthly<br />

Subscription<br />

(incl bberry<br />

service)<br />

Deposit for<br />

Handset<br />

(already<br />

included in<br />

total deposit<br />

for plan)<br />

Contract<br />

Terms<br />

Plan<br />

Deposit for Plan<br />

Blackberry<br />

8900 Select 1000 n/a n/a n/a n/a<br />

Blackberry<br />

8900 Select 2000 n/a n/a n/a n/a<br />

Blackberry<br />

8900 Select 3000 $4,499.00 $19,250.00 $13,750.00 24 months<br />

Blackberry<br />

8900 Select 5500 $6,999.00 $23,750.00 $13,750.00 24 months<br />

7. Is the customer required to make any payments apart from my minimum deposit for the plan<br />

I select<br />

Yes, the customer is required to make a onetime deposit for the handset. See details<br />

below:<br />

Handset<br />

Deposit for Handset<br />

Blackberry 8900 $13,750.00<br />

Samsung E2210 $1,875.00<br />

Nokia E63 $5,000.00<br />

Nokia 5130 $2,500.00<br />

8. Is the customer eligible for the promotion if he/she is a prepaid customer<br />

Existing prepaid customers are eligible for the promotion in one of 2 instances:


1. Signing up for new <strong>Digicel</strong> postpaid service offered in the promotion and<br />

getting a new number.<br />

2. Converting from prepaid to postpaid during the promotional period<br />

9. What phones are avaialable<br />

‣ Samsung E2210<br />

‣ Nokia E63<br />

‣ Nokia 5130<br />

‣ Blackberry Curve 8900 (Select 3000, 5500)<br />

10. What happens if the customer opts out of the contract before the contract period ends<br />

If a customer chooses to terminate the service before the 24 months contract<br />

period ends he/she will not be refunded the deposit for the handset.<br />

11. What happpens to the deposit that the customer paid for the handset after the 24 months<br />

mandatory contract period<br />

Once the customer keeps the service active for the duration of the 24 months<br />

contract period the deposit for the handset will refunded as a payment on the<br />

customer’s bill.<br />

12. Is the <strong>Digicel</strong> Free Nights and weekend be activated upon purchase<br />

No, this is not offered in the promotion<br />

If customer wishes to activate Free Nights and Weekend Plan he/she may dial the<br />

code *138#. The customer will be charged the monthly subscription of $350 per<br />

month.


TERMS AND CONDITIONS APPLICABLE TO THE DIGICEL ‘<strong>Postpaid</strong>’ <strong>Promotion</strong><br />

1. The ‘<strong>Postpaid</strong> <strong>Promotion</strong>, ‘the <strong>Promotion</strong>’, is available to all new <strong>Digicel</strong> postpaid customers<br />

(‘Customers’)<br />

2. The <strong>Promotion</strong> begins on Friday 20 November 2009 and will continue until 2 January 2010 or<br />

while stocks last or until such other date that <strong>Digicel</strong> will determine.<br />

3. During the <strong>Promotion</strong> Period, all Customers that sign up for one of the postpaid plans listed<br />

below for the length of contract shown below will be eligible to receive the listed handsets t<br />

no extra cost, i.e. FREE.<br />

Samsung<br />

E2210<br />

Monthly<br />

Subscription<br />

Regular Plan<br />

Deposit for Contract<br />

Plan<br />

Plan Term<br />

Select 1000 $1,000.00 $4,375.00 24 months<br />

Select 2000 $2,000.00 $5,875.00 24 months<br />

Select 3000 $3,000.00 $4,875.00 24 months<br />

Select 5500 $5,500.00 $7,375.00 24 Months<br />

Nokia 5130<br />

Plan<br />

Monthly<br />

Subscription<br />

Regular Plan<br />

Deposit for<br />

Plan<br />

Contract<br />

Term<br />

Select 1000 $1,000.00 $5,000.00 24 months<br />

Select 2000 $2,000.00 $6,500.00 24 months<br />

Select 3000 $3,000.00 $8,000.00 24 months<br />

Select 5500 $5,500.00 $12,500.00 24 Months<br />

Nokia E63<br />

Plan<br />

Monthly<br />

Subscription<br />

Regular Plan<br />

Deposit for<br />

Plan<br />

Contract<br />

Term<br />

Select 1000 $1,000.00 $7,500.00 24 months<br />

Select 2000 $2,000.00 $9,000.00 24 months<br />

Select 3000 $3,000.00 $10,500.00 24 months<br />

Select 5500 $5,500.00 $15,000.00 24 Months<br />

Blackberry<br />

8900*


Plan<br />

Monthly<br />

Subscription (incl<br />

bberry service)<br />

Deposit for<br />

Plan<br />

Contract<br />

Term<br />

Select 1000 n/a n/a 24 months<br />

Select 2000 n/a n/a 24 months<br />

Select 3000 $4,499.00 $19,250.00 24 months<br />

Select 5500 $6,999.00 $23,750.00 24 Months<br />

* The Blackberry 8900 is only available on the Select 3000 plan or higher<br />

4. Customers can sign up for the <strong>Promotion</strong> at selected <strong>Digicel</strong> stores, subject to stock<br />

availability.<br />

5. Customers who sign up will be bound by the <strong>Digicel</strong> Select terms and conditions.<br />

6. <strong>Digicel</strong> reserves the right to at any time vary the terms of the <strong>Promotion</strong>, to amend its Terms<br />

and Conditions, or to withdraw the <strong>Promotion</strong>. In any of these events notice will be given via<br />

media advertisements or messages to subscribers and will be effective immediately or as of<br />

the date referred to in such notifications.

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