Postpaid Christmas Promotion FAQ's & T's & C's 1 ... - Digicel Jamaica
Postpaid Christmas Promotion FAQ's & T's & C's 1 ... - Digicel Jamaica
Postpaid Christmas Promotion FAQ's & T's & C's 1 ... - Digicel Jamaica
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<strong>Postpaid</strong> <strong>Christmas</strong> <strong>Promotion</strong> FAQ’s & T’s & C’s<br />
1. What is the <strong>Postpaid</strong> <strong>Christmas</strong> <strong>Promotion</strong> about<br />
The <strong>Postpaid</strong> <strong>Christmas</strong> promotion gives all new postpaid customers a free<br />
handset with the activation of any of our selected <strong>Digicel</strong> postpaid packages<br />
during the promotional period.<br />
2. What is the promotion period<br />
Start Date: Friday November 20 th<br />
Start End Date: Saturday January 2 nd<br />
3. Who can participate in promotion<br />
The promotion is for new and existing customers who sign up for a new DigiSelect<br />
1000, DigiSelect 2000, DigiSelect 3000 or DigiSelect 5500 postpaid package.<br />
4. How does the <strong>Promotion</strong> Work<br />
Customers can sign up for one of our postpaid packages at selected <strong>Digicel</strong> stores as<br />
follows:<br />
o <strong>Digicel</strong> Select 1000 - Samsung E2210, Nokia E63, Nokia 5130<br />
o <strong>Digicel</strong> Select 2000 - Samsung E2210, Nokia E63, Nokia 5130<br />
o <strong>Digicel</strong> Select 3000 - Samsung E2210, Nokia E63, Nokia 5130,<br />
Blackberry Curve 8900<br />
o <strong>Digicel</strong> Select 5500 - Samsung E2210, Nokia E63, Nokia 5130,<br />
Blackberry Curve 8900<br />
If however the customer signs up for the <strong>Digicel</strong> Select 3000 or 5500 plan the<br />
customer will receive a<br />
‣ Blackberry Curve 8900
5. What is needed to become a DigiSelect customer<br />
Minimum deposit<br />
Completed application form<br />
Valid id (Drivers License, Passport, National ID)<br />
2 Utility bills (to show proof of address)<br />
TRN<br />
Alternative contact information (name of relative not living with customer, contact<br />
number and address)<br />
6. What packages are available<br />
Handset<br />
Make<br />
&Model<br />
Monthly<br />
Subscription<br />
Regular Plan<br />
TOTAL Deposit<br />
for Plan<br />
Deposit for<br />
Handset<br />
(already<br />
included in<br />
total deposit<br />
for plan)<br />
Contract<br />
Terms<br />
Plan<br />
Samsung<br />
E2210 Select 1000 $1,000.00 $4,375.00 $1,875.00 24 months<br />
Samsung<br />
E2210 Select 2000 $2,000.00 $5,875.00 $1,875.00 24 months<br />
Samsung<br />
E2210 Select 3000 $3,000.00 $7,375.00 $1,875.00 24 months<br />
Samsung<br />
E2210 Select 5500 $5,500.00 $11,875.00 $1,875.00 24 months<br />
Handset<br />
Make &<br />
Model<br />
DigiSelect<br />
Plan<br />
Monthly<br />
Subscription<br />
Regular Plan<br />
Deposit for Plan<br />
Deposit for<br />
Handset<br />
(already<br />
included in<br />
total deposit<br />
for plan)<br />
Contract<br />
Terms<br />
Nokia 5130 Select 1000 $1,000.00 $5,000.00 $2,500 24 months<br />
Nokia 5130 Select 2000 $2,000.00 $6,500.00 $2,500 24 months<br />
Nokia 5130 Select 3000 $3,000.00 $8,000.00 $2,500 24 months<br />
Nokia 5130 Select 5500 $5,500.00 $12,500.00 $2,500 24 months
Handset<br />
Make &<br />
Model<br />
Monthly<br />
Subscription<br />
Regular Plan<br />
Deposit for<br />
Handset<br />
(already<br />
included in<br />
total deposit<br />
for plan)<br />
Contract<br />
Terms<br />
Plan<br />
Deposit for Plan<br />
Nokia E63 Select 1000 $1,000.00 $7,500.00 $5,000 24 months<br />
Nokia E63 Select 2000 $2,000.00 $9,000.00 $5,000 24 months<br />
Nokia E63 Select 3000 $3,000.00 $10,500.00 $5,000 24 months<br />
Nokia E63 Select 5500 $5,500.00 $15,000.00 $5,000 24 months<br />
Handset<br />
Make &<br />
Model<br />
Monthly<br />
Subscription<br />
(incl bberry<br />
service)<br />
Deposit for<br />
Handset<br />
(already<br />
included in<br />
total deposit<br />
for plan)<br />
Contract<br />
Terms<br />
Plan<br />
Deposit for Plan<br />
Blackberry<br />
8900 Select 1000 n/a n/a n/a n/a<br />
Blackberry<br />
8900 Select 2000 n/a n/a n/a n/a<br />
Blackberry<br />
8900 Select 3000 $4,499.00 $19,250.00 $13,750.00 24 months<br />
Blackberry<br />
8900 Select 5500 $6,999.00 $23,750.00 $13,750.00 24 months<br />
7. Is the customer required to make any payments apart from my minimum deposit for the plan<br />
I select<br />
Yes, the customer is required to make a onetime deposit for the handset. See details<br />
below:<br />
Handset<br />
Deposit for Handset<br />
Blackberry 8900 $13,750.00<br />
Samsung E2210 $1,875.00<br />
Nokia E63 $5,000.00<br />
Nokia 5130 $2,500.00<br />
8. Is the customer eligible for the promotion if he/she is a prepaid customer<br />
Existing prepaid customers are eligible for the promotion in one of 2 instances:
1. Signing up for new <strong>Digicel</strong> postpaid service offered in the promotion and<br />
getting a new number.<br />
2. Converting from prepaid to postpaid during the promotional period<br />
9. What phones are avaialable<br />
‣ Samsung E2210<br />
‣ Nokia E63<br />
‣ Nokia 5130<br />
‣ Blackberry Curve 8900 (Select 3000, 5500)<br />
10. What happens if the customer opts out of the contract before the contract period ends<br />
If a customer chooses to terminate the service before the 24 months contract<br />
period ends he/she will not be refunded the deposit for the handset.<br />
11. What happpens to the deposit that the customer paid for the handset after the 24 months<br />
mandatory contract period<br />
Once the customer keeps the service active for the duration of the 24 months<br />
contract period the deposit for the handset will refunded as a payment on the<br />
customer’s bill.<br />
12. Is the <strong>Digicel</strong> Free Nights and weekend be activated upon purchase<br />
No, this is not offered in the promotion<br />
If customer wishes to activate Free Nights and Weekend Plan he/she may dial the<br />
code *138#. The customer will be charged the monthly subscription of $350 per<br />
month.
TERMS AND CONDITIONS APPLICABLE TO THE DIGICEL ‘<strong>Postpaid</strong>’ <strong>Promotion</strong><br />
1. The ‘<strong>Postpaid</strong> <strong>Promotion</strong>, ‘the <strong>Promotion</strong>’, is available to all new <strong>Digicel</strong> postpaid customers<br />
(‘Customers’)<br />
2. The <strong>Promotion</strong> begins on Friday 20 November 2009 and will continue until 2 January 2010 or<br />
while stocks last or until such other date that <strong>Digicel</strong> will determine.<br />
3. During the <strong>Promotion</strong> Period, all Customers that sign up for one of the postpaid plans listed<br />
below for the length of contract shown below will be eligible to receive the listed handsets t<br />
no extra cost, i.e. FREE.<br />
Samsung<br />
E2210<br />
Monthly<br />
Subscription<br />
Regular Plan<br />
Deposit for Contract<br />
Plan<br />
Plan Term<br />
Select 1000 $1,000.00 $4,375.00 24 months<br />
Select 2000 $2,000.00 $5,875.00 24 months<br />
Select 3000 $3,000.00 $4,875.00 24 months<br />
Select 5500 $5,500.00 $7,375.00 24 Months<br />
Nokia 5130<br />
Plan<br />
Monthly<br />
Subscription<br />
Regular Plan<br />
Deposit for<br />
Plan<br />
Contract<br />
Term<br />
Select 1000 $1,000.00 $5,000.00 24 months<br />
Select 2000 $2,000.00 $6,500.00 24 months<br />
Select 3000 $3,000.00 $8,000.00 24 months<br />
Select 5500 $5,500.00 $12,500.00 24 Months<br />
Nokia E63<br />
Plan<br />
Monthly<br />
Subscription<br />
Regular Plan<br />
Deposit for<br />
Plan<br />
Contract<br />
Term<br />
Select 1000 $1,000.00 $7,500.00 24 months<br />
Select 2000 $2,000.00 $9,000.00 24 months<br />
Select 3000 $3,000.00 $10,500.00 24 months<br />
Select 5500 $5,500.00 $15,000.00 24 Months<br />
Blackberry<br />
8900*
Plan<br />
Monthly<br />
Subscription (incl<br />
bberry service)<br />
Deposit for<br />
Plan<br />
Contract<br />
Term<br />
Select 1000 n/a n/a 24 months<br />
Select 2000 n/a n/a 24 months<br />
Select 3000 $4,499.00 $19,250.00 24 months<br />
Select 5500 $6,999.00 $23,750.00 24 Months<br />
* The Blackberry 8900 is only available on the Select 3000 plan or higher<br />
4. Customers can sign up for the <strong>Promotion</strong> at selected <strong>Digicel</strong> stores, subject to stock<br />
availability.<br />
5. Customers who sign up will be bound by the <strong>Digicel</strong> Select terms and conditions.<br />
6. <strong>Digicel</strong> reserves the right to at any time vary the terms of the <strong>Promotion</strong>, to amend its Terms<br />
and Conditions, or to withdraw the <strong>Promotion</strong>. In any of these events notice will be given via<br />
media advertisements or messages to subscribers and will be effective immediately or as of<br />
the date referred to in such notifications.