UHV CAMPUS DINING SERVICES - CampusDish

Rev 01.31
UHV CAMPUS DINING SERVICES
MEAL PLAN TERMS AND CONDITIONS
In 2010, the University entered into a contractual relationship with Aramark to provide dining services
for the University of Houston-Victoria to serve the needs of students, faculty, and staff. As part of the
partnership, the university has introduced both mandatory and voluntary meal plan programs.
Complete details including plan offerings, weekly menus and other information are available online
at www.UHV.campusdish.com
A. General
1. Participants are divided into three groups, further described in Section B:
a. Residential Meal Plan Participants
b. Nonresidential Plan Participants (not a resident at Jaguar Hall)
c. Employee Plan Participants
2. Authorization to Release Personal Information to UHV Dining Services
a. Purchaser understands Aramark Food Services has been contracted to provide dining
services for UHV and to manage the daily operations of UHV Dining Services.
b. Purchaser understands that when purchasing any meal plan from UHV Dining
Services, he or she voluntarily authorizes university officials to disclose necessary
personally identifiable information to initially activate the meal plan and then to
validate subsequent meal plan purchases. This information may include name,
student or employee identification number, and barcode assigned. Purchaser further
understands that necessary identifiable information may be released orally,
electronically, or in written form to UHV Dining Services.
c. Purchaser understands the Jaguar Card will be used for validation of student meal
plan purchases and the Employee photo ID card will be used for validation of
employee meal plan purchases.
B. Meal Plan Options
1. Residential Lifestyle Plan
a. Resident housing students are required to purchase the Residential Lifestyle Plan.
b. Charges for the Residential Plan are posted to the student’s university account and
payment for these charges are subject to the same payment deadlines as all other
university charges.
c. Allows students to eat “all-you-care-to-eat” at any meal setting. Three (3) meals are
offered Monday – Friday and two (2) meals, brunch and dinner, on Saturday and
Sunday.
d. Meals do not carry forward from meal to meal, day to day, or week to week.
e. Students are allowed only one card swipe per meal and unused meals do not carry
forward.
f. Plan expires at the end of each semester.
2. Nonresidential Block Meal Plans
a. Non-resident housing students may purchase any of several voluntary block meal
plans.
b. Charges for these plans are not posted to the student’s university account and will
pay directly to UHV Dining Services at Jaguar Hall.
c. Allows purchaser to eat “all-you-care-to-eat” at any meal offering at any meal any
day of the week.
d. Meal plan is only valid during the semester purchased; unused meals expire at the
end of the semester and do not carry forward.
e. Purchaser is allowed multiple swipes per meal. Guest meals may be swiped on your

card.
f. Several plan options are available. See www.UHV.campusdish.com for current
offerings.
3. Employee Meal Plans
a. Available to both UHV and Victoria College Faculty and Staff
b. Block 5 Plan includes 5 “all-you-care-to-eat” meals per month.
c. Block 10 Plan includes 10 “all-you-care-to-eat” meals per month.
d. Block 15 Plan includes 15 “all-you-care-to-eat” meals per month.
e. Unused meals expire at the end of the academic year (August 31 st )
C. Meal Plan Restrictions
1. In some instances, a temporary dining card will be issued which will be valid for ten (10)
calendar days until your regular ID card is validated for dining.
D. Cancellations and Refunds
1. Meal plan purchases for Residential, Nonresidential and Employee plans are
non-refundable unless a refund is approved through the meal plan petition process.
a. Refunds for Residential Meal Plans will be credited back to the student’s account.
b. Refunds for Nonresidential Block Meal Plans will be refunded by UHV Dining
Services.
c. Refunds for Employee Meal Plans will be refunded by UHV Dining Services
2. Residential Students – Housing No Shows/Pre-move in cancellations will be given a 100%
Refund.
3. Residential students who withdraw from the University or are academically withdrawn by
the University must file a petition through UHV Dining services for refund consideration.
4. The University reserves the right to terminate meal plan services for failure by the student to
comply with UHV Campus Dining policy and procedures or when there is an adverse
change in student status, such as academic or disciplinary suspension.
E. Meal Plan Petitions
Campus Dining Services has a petition process for requesting either a full or partial waiver from the
mandatory resident meal plan, requesting a meal plan refund due to an academic withdrawal, or
requesting a refund of a voluntary block plan. All petition requests are reviewed by committee and
their decision is final. The petition policy and petition request form may be found
at www.UHV.campusdish.com/en-US/CSSW/UnivofHoustonVictoria/MealPlan s/
F. Customer Service Information:
1. We invite suggestions for ways to improve our Dining Services program, please contact any
member of the UHV Food Service Advisory Committee .
2. Questions or information regarding menus, dietary needs and any items related to Dining
services, please contact the Food Service Director at rose-dawn@aramark.com or call (361)
485-4405, Campus Dining Services.
3. For more information regarding the mandatory Residential Lifestyle Meal Plan, contact the
Bursar Office at (361) 570-4813 or email billing@uhv.edu .
4. For more information on Nonresidential Block Meal Plans or Faculty/Staff Meal Plans
contact UHV Dining Services at rose-dawn@aramark.com .
Rev 01.31