Specialist Training Services - Smart Express
Specialist Training Services - Smart Express
Specialist Training Services - Smart Express
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<strong>Specialist</strong><br />
<strong>Training</strong> <strong>Services</strong><br />
Courses designed to develop skills and business profitability
Index<br />
Introduction<br />
Page No.<br />
Introduction 3<br />
Professional Scuff & Scratch Course 4 - 7<br />
Unit / Static Based Alloy Wheel Repairs 8 - 9<br />
Mobile Alloy Wheel Repairs 10 - 11<br />
Interior Repairs 12 - 13<br />
Windscreen Repairs 14 - 15<br />
Paintless Dent Removal 16 - 17<br />
WHAT WE DO...<br />
5 DAYS<br />
At <strong>Smart</strong> <strong>Express</strong> we provide a professional training and<br />
distribution service from our state-of-the art training facility in<br />
Portsmouth. This services our existing customers, new customers<br />
and our working partners within the motor industry. We specialise<br />
in all smart repair products and related equipment. This is from<br />
simple gels and fibres for interior repair to wheel blast machines,<br />
spraybooths and full bodyshop design and installation. All our<br />
technical staff and management are from the motor trade,<br />
understand how the industry works and are abreast of current<br />
trends and legislation. We have years of technical experience to<br />
assist our customer base at any level, which includes people who<br />
want to change their career path into the smart repair industry.<br />
We are also constantly looking for new and exciting products and<br />
techniques to assist all our customers in improving their efficiencies<br />
and profitability.<br />
Glue Pulling Dent Reduction 18 - 19<br />
Plastic Repairs 20<br />
Stone Chip & Scratch Improver 21<br />
PAS125 - Getting the Kitemark 22 - 23<br />
WHAT WE PROVIDE...<br />
5 DAYS<br />
At <strong>Smart</strong> <strong>Express</strong> we take the hassle out of training. We provide<br />
everything you need to make your time training here a success.<br />
Depending on which course that is being attended we offer a<br />
number of services to make attendance as easy and enjoyable as<br />
possible, which are listed below. Please refer to the symbols at the<br />
course header of each page to see what is included.<br />
Accommodation - Overnight accommodation will be provided for courses longer than one day duration.<br />
Check at the time of booking for how many nights are included.<br />
Airport - Meet & greet from Southampton airport. If you want to take the hassle out of driving or are unable<br />
to drive then book a low cost flight into Southampton airport and we will be there to meet you. We will also<br />
collect and return you to the hotel.<br />
<strong>Smart</strong> <strong>Express</strong> fully understand your<br />
business needs and will provide expert<br />
training & ongoing support.<br />
“Our commitment is your success”<br />
Train - Meet & greet from any local train station. If you want to take the hassle out of driving or are unable to<br />
drive then take the train and we will be there to meet you. We will also collect and return you to the hotel.<br />
Food & Drink - Lunch & refreshments will be provided.<br />
Certificate - Certificates will be issued at the end of each course.<br />
Support - Ongoing technical telephone & email support.<br />
T: 023 9220 5160 F: 0845 834 0315<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
2 3
Professional Scuff & Scratch<br />
Course<br />
5 days - £1000 + vat<br />
SMART SYSTEM BROCHURE<br />
REF: PAGES 4 & 5<br />
Professional Scuff & Scratch<br />
Course<br />
INTRODUCTION<br />
BEFORE<br />
Professional Scuff and Scratch Course<br />
<strong>Smart</strong> repairs are a growing profit opportunity for bodyshops<br />
and individual entrepreneurs who want to tap into this lucrative<br />
revenue stream. Fleets, insurance companies and private vehicle<br />
owners are all potential customers who will recognise the benefits<br />
from having cosmetic repairs to minor dings and dents at a fraction<br />
of the cost of traditional repairs…if carried out professionally.<br />
BEFORE<br />
AFTER<br />
AFTER<br />
At <strong>Smart</strong> <strong>Express</strong>, we provide the most extensive and intensive<br />
programme available in the industry. It includes comprehensive<br />
training covering all the skills for smart repair, painting techniques<br />
and the right eqipment to use. Our programme also provides some<br />
basic business skills including advice on marketing and setting up<br />
your smart repair business. We always allow sufficient time for<br />
personalised tuition in any areas an individual needs to reach their<br />
requisite standard, or where there is a need for more detailed<br />
knowledge in any particular area of interest.<br />
SMART REPAIR COURSE<br />
Day 1<br />
• Introduction.<br />
• Health & safety.<br />
• Colour ID and mixing.<br />
Day 2<br />
• Preparation of panels for priming.<br />
• Gun set up.<br />
• Primer application.<br />
• Preparation of panels for basecoat & clearcoat.<br />
• Preparation of bumpers for repairs.<br />
Day 3<br />
• Application techniques of the basecoat.<br />
• Application techniques of the clearcoat.<br />
• IRT drying of the clearcoat.<br />
• Flat and polishing of painted panels.<br />
• Scratch panels for repairing.<br />
• Prepare panels for fade out repairs.<br />
Day 4<br />
• Complete fade out repairs on panels.<br />
• IRT drying of panels.<br />
• Complete bumper repairs.<br />
• IRT drying of bumpers.<br />
• Flat and polish panels and bumpers.<br />
Day 5<br />
• Flat and polish panels and bumpers.<br />
• Carry out repairs of own choice.<br />
• Re-cap of week’s course.<br />
5 DAYS<br />
T: 023 9220 5160 F: 0845 834 0315<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
4 5
Professional Scuff & Scratch<br />
Course<br />
5 days - £1000 + vat<br />
SMART SYSTEM BROCHURE<br />
REF: PAGES 6 & 7<br />
Professional Scuff & Scratch<br />
Course<br />
TESTIMONIALS<br />
“Just thought I would drop you a line to say a big thank you for<br />
the quality of the training recently received. I would definitely<br />
recommend your company for supplies and training in the smart<br />
repair industry. I will be purchasing all my supplies and<br />
consumables from yourselves in the future. I have found everyone<br />
at <strong>Smart</strong> <strong>Express</strong> to be very approachable, helpful and very<br />
supportive. The team has been a total inspiration to me and their<br />
experience within the smart repair sector is second to none. I look<br />
forward to a long and happy relationship with <strong>Smart</strong> <strong>Express</strong>.“<br />
Gary Macey (Southampton)<br />
“I did a lot of research over several months into the smart repair<br />
industry, and looked at many other companies. However, from the<br />
moment I spoke to <strong>Smart</strong> <strong>Express</strong> on the phone it was obvious that<br />
Wizard On Wheels was a much better opportunity for me. When I<br />
met Steve and the team I was struck by the friendly, down-to-earth<br />
approach of all the staff. A true family business with such a positive<br />
atmosphere is rare, and I knew it would be a pleasure to work with<br />
<strong>Smart</strong> <strong>Express</strong>.<br />
My training was fantastic and very enjoyable. The trainers are<br />
true professionals and went out of their way to ensure I had<br />
absolutely everything I needed before I drove my van away.<br />
Once I was out on the raod, the support continued. I know that I<br />
can phone any time and receive support. I really cannot thank the<br />
team enough for making my business launch so smooth and<br />
enjoyable.”<br />
Andy Luckhurst (North Devon)<br />
The profit calculator below will give you an indication to your new potential<br />
earnings in this sector of smart repairs...<br />
Repair Costs Paint Chips & Scuffs Bumper Scuffs<br />
Labour Cost per Hour £8.00 £8.00<br />
Labour Hours per Repair 1.0 1.0<br />
Actual Cost of Labour £8.00 £8.00<br />
Cost of Materials & Ongoing Maintenance £3.00 £3.00<br />
Total Cost per Repair £11.00 £11.00<br />
Retail Customer Market Opportunity<br />
Workshop Throughput per Week 100 100<br />
% Requiring SMART Repairs 24% 28%<br />
Sales Conversion 50% 50%<br />
Qty Repairs per Week 12 14<br />
Qty Repairs per Year 624 728<br />
Costs Of Repairs per Year £6,864 £8,008<br />
Retail Price to Customer £70.00 £70.00<br />
Sales Revenue per Year £43,680 £50,960<br />
Annual Gross Profit £36,816 £42,952<br />
Gross Profit % 84% 84%<br />
T: 023 9220 5160 F: 0845 834 0315<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
6 7
Unit / Static Based<br />
Alloy Wheel Repairs<br />
3 days - £600 + vat<br />
SMART SYSTEM BROCHURE<br />
REF: PAGES 27 & 28<br />
Unit / Static Based<br />
Alloy Wheel Repairs<br />
5 days - £1000 + vat<br />
INTRODUCTION<br />
With as many as 55% of vehicles on the road today with damaged<br />
alloy wheels, alloy wheel refurbishment can provide a profitable<br />
revenue stream for bodyshops and a new opportunity for those<br />
wanting to specialise and start up their own business.<br />
At <strong>Smart</strong> <strong>Express</strong> we will train you on all aspects of wheel<br />
refurbishment and show you how to repair scuffed, corroded and<br />
dull wheels so that they look as good as new. There are two courses<br />
– basic and advanced - for garage and mobile operators, and it is<br />
recommended that technicians attend the relevant basic skill course,<br />
or are competent in the basic skills, before attending the advanced<br />
course.<br />
Guidance is also given as to how to market your new skill in the<br />
wheel refurbishment industry.<br />
BASIC ALLOY WHEEL COURSE<br />
3 DAYS<br />
• Introduction.<br />
• Health and safety briefing.<br />
• Alloy wheel paint mixing and colour identification training.<br />
• Explanation on the equipment used for alloy wheel repairs.<br />
• Cleaning and preparation of wheels to be painted.<br />
• Preparation of wheels for filling.<br />
• Preparation of wheels for priming.<br />
• Preparation of wheels for colour.<br />
• Setting up sprayguns for correct application.<br />
• Application of the colour coats.<br />
• Application of the clearcoat.<br />
• Flatting and polishing of wheels.<br />
• Recap and questions and answers.<br />
ADVANCED ALLOY WHEEL COURSE<br />
5 DAYS<br />
The figures below<br />
are taken from<br />
dealerships that<br />
are refurbing alloy<br />
wheels...<br />
Repair Costs<br />
Alloy Wheels<br />
Labour Cost per Hour £12.00<br />
Labour Hours per Repair 1.0<br />
Actual Cost of Labour £12.00<br />
Cost of Materials & Ongoing Maintenance £10.00<br />
Total Cost per Repair £22.00<br />
Retail Customer Market Opportunity<br />
Workshop Throughput per Week 100<br />
% Requiring SMART Repairs 55%<br />
Sales Conversion 35%<br />
Qty Repairs per Week 19.3<br />
Qty Repairs per Year 1001<br />
Costs of Repairs per Year £22,022<br />
Retail Price to Customer £50.00<br />
Sales Revenue per Year £50,050<br />
Annual Gross Profit £28,028<br />
Gross Profit % 56%<br />
• Introduction.<br />
• Health and safety briefing.<br />
• Vehicle jacking points.<br />
• Wheel removal / refit.<br />
• Bead breaking.<br />
• Alloy wheel paint mixing and colour identification training.<br />
• Explanation on the equipment used for alloy wheel repairs.<br />
• Cleaning and preparation of wheels to be painted.<br />
• Manual preparation of wheels for filling.<br />
• Manual preparation of wheels for priming.<br />
• Manual preparation of wheels for colour and clearcoat.<br />
• Shot blast paint preparation.<br />
• Shot blast paint stripping.<br />
• Understanding and usess of different shot blast medias.<br />
• Shot blast maintenance.<br />
• Setting up sprayguns for correct application.<br />
• Application of the colour coats to include Silvers / Chromes /<br />
Custom Colours.<br />
• Application of the clearcoat.<br />
• Flatting and polishing of wheels.<br />
• Recap and questions and answers.<br />
T: 023 9220 5160 F: 0845 834 0315<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
8 9
Mobile<br />
Alloy Wheel Repairs<br />
3 days - £600 + vat<br />
SMART SYSTEM BROCHURE<br />
REF: PAGES 29 & 30<br />
Mobile<br />
Alloy Wheel Repairs<br />
5 days - £1000 + vat<br />
INTRODUCTION<br />
5 DAYS<br />
Earn £52,000 per year<br />
by repairing just 4 wheels a day!!!<br />
Looking for a Highly Paid Career in an expanding market<br />
Want to be your own Boss<br />
Mobile service<br />
Low start-up costs. Low materials costs. Low overheads.<br />
Excellent Profits.<br />
No previous automotive or paint experience required.<br />
With over 32 million cars on the road in the UK alone, how many<br />
have alloy wheels<br />
If you are interested in becoming the next wheel technician and<br />
want to take full advantage of this fantastic business opportunity<br />
then give us a call.<br />
Book yourself in for training and put yourself on your new<br />
career path.<br />
BASIC ALLOY WHEEL COURSE<br />
3 DAYS<br />
• Health and safety briefing.<br />
• Alloy wheel paint mixing and colour identification training.<br />
• Explanation on the equipment used for alloy wheel repairs.<br />
• Cleaning and preparation of wheels to be painted.<br />
• Preparation of wheels for filling.<br />
• Preparation of wheels for priming.<br />
• Preparation of wheels for colour and clearcoat.<br />
• Setting up sprayguns for correct application.<br />
• Application of the colour coats.<br />
• Application of the clearcoat.<br />
• Flatting and polishing of wheels.<br />
• Recap and questions and answers.<br />
ADVANCED ALLOY WHEEL COURSE<br />
5 DAYS<br />
Typical Alloy Wheel Repairs:<br />
Minor and Major Damage.<br />
Kerb Damage etc.<br />
Chips, Scrapes, Scuffs.<br />
Pot Hole Damage.<br />
Full Wheel Refurbishment.<br />
Bring alloy wheels back to new!<br />
• Introduction.<br />
• Health and safety briefing.<br />
• Alloy wheel mixing scheme and colour identification training.<br />
• Explanation on the equipment used for alloy wheel repairs.<br />
• Cleaning and preparation of wheels to be painted.<br />
• Preparation of wheels for filling.<br />
• Preparation of wheels for priming.<br />
• Preparation of wheels for colour and clearcoat.<br />
• Setting up sprayguns for correct application.<br />
• Application of the colour coats to include Silvers / Chromes /<br />
Custom Colours.<br />
• Application of the clearcoat.<br />
• Flatting and polishing of wheels.<br />
• Recap and questions and answers.<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
10 11
Interior Repairs<br />
2 days - £400 + vat<br />
Interior Repairs<br />
SMART SYSTEM BROCHURE<br />
REF: PAGES 39, 40 & 41<br />
INTRODUCTION<br />
5 DAYS<br />
INTERIOR REPAIR COURSE<br />
2 DAYS<br />
Here is your chance to put the value back into the vehicle with<br />
<strong>Smart</strong> <strong>Express</strong> complete interior auto repair kits.<br />
• Introduction.<br />
We will professionally train you to become an expert in interior<br />
repairs and give you the skill and confidence to set yourself up in<br />
this growing industry.<br />
• Health & safety briefing.<br />
• Material identification.<br />
• Colour identification.<br />
• Surface preparation.<br />
Leather has become common in our cars and homes, with our<br />
• Application of fillers & repair compounds.<br />
unique repair system you can now offer a quality repair with long<br />
• Texture coating.<br />
guarantees.<br />
• Paint application.<br />
Locally to you there will be a dealership or secondhand car site that<br />
is always looking for this type of service. They will need to improve<br />
• Paint curing.<br />
• Surface Conditioning<br />
the standard of the cars they are selling especially in today’s<br />
economic climate.<br />
BEFORE<br />
AFTER<br />
The other side to the coin is that people are keeping their vehicles<br />
a lot longer these days and are refurbing rather than replacing, so<br />
they too are looking for this type of work.<br />
BEFORE<br />
BEFORE<br />
AFTER<br />
AFTER<br />
Repair Costs Cloth & Velour Vinyl, Plastic, Leather<br />
Labour Cost per Hour £8.00 £12.00<br />
Labour Hours per Repair 0.3 0.5<br />
Actual Cost of Labour £2.40 £6.00<br />
Cost of Materials & Ongoing Maintenance £2.00 £2.00<br />
Total Cost per Repair £4.40 £8.00<br />
Retail Customer Market Opportunity<br />
Workshop Throughput per Week 100 100<br />
% Requiring SMART Repairs 14% 16%<br />
Sales Conversion 50% 35%<br />
Qty Repairs per Week 7.0 5.6<br />
Qty Repairs per Year 364 291<br />
Costs of Repairs per Year £1,602 £2,330<br />
Retail Price to Customer £35.00 £50.00<br />
Sales Revenue per Year £12,740 £14,560<br />
Annual Gross Profit £11,138 £12,230<br />
Gross Profit % 87% 84%<br />
12<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
13
Windscreen Repairs<br />
1 day - £150 + vat<br />
Windscreen Repairs<br />
SMART SYSTEM BROCHURE<br />
REF: PAGE 42<br />
WHY REPAIR<br />
STAR BREAK<br />
BULLSEYE<br />
5 DAYS<br />
Save Money: Repairs cost a lot less than replacement glass.<br />
A typical repair uses less than £2.00 in materials.<br />
Reduce Downtime: A repair takes an average of only 20 minutes,<br />
after which the vehicle can be used immediately.<br />
Preventive Maintenance: Repair today and stop the risk of the<br />
damage spreading.<br />
MOT: Repairs to British Standards BS AU 242a are acceptable for<br />
the Ministry of Transport test.<br />
Insurance: Windscreen repairs are the preferred choice of the<br />
major insurance companies.<br />
Profit: Repairs can be sold as an added value service to an existing<br />
customer base.<br />
Appearance: Repairs help to keep your vehicles looking clean, tidy<br />
and well maintained at minimal cost.<br />
Windscreens are repaired in-situ: So there are none of the<br />
problems such as water leaks that are associated with<br />
windscreen replacement.<br />
What type of windscreens can be repaired: All laminated<br />
windscreens, clear or tinted, heated or unheated, can be repaired<br />
in cars, coaches and commercial vehicles.<br />
What type of damage can be repaired: Bullseyes, star breaks,<br />
combination breaks and short cracks can all be repaired.<br />
WINDSCREEN REPAIR COURSE<br />
Overview<br />
This course is designed to provide you with the<br />
understanding and essential techniques for repairing<br />
damaged windscreens successfully and confidently.<br />
List of Units<br />
Unit 1. Health and Safety<br />
Maintain the health and safety of individuals.<br />
Minimise injury to individuals and damage to property.<br />
Unit 2. Equipment Awareness<br />
Introduction to equipment.<br />
Maintenance of equipment.<br />
Unit 3. Bullseye Repair<br />
Understanding of the break.<br />
Procedures for successful repair.<br />
Hands on practical skills.<br />
Unit 4. Starbreak Repair<br />
Understanding of the break.<br />
Procedures for successful repair.<br />
Hands on practical skills.<br />
Unit 5. Crack Repair<br />
Understanding of the break.<br />
Procedures for successful repair.<br />
Hands on practical skills.<br />
1 DAY<br />
Repair Costs<br />
Windscreen Repairs<br />
Labour Cost per Hour £8.00<br />
Labour Hours per Repair 0.3<br />
Actual Cost of Labour £2.40<br />
Cost of Materials & Ongoing Maintenance £2.00<br />
Total Cost per Repair £4.40<br />
Retail Customer Market Opportunity<br />
Workshop Throughput per Week 100<br />
% Requiring SMART Repairs 22%<br />
Sales Conversion 50%<br />
Qty Repairs per Week 11<br />
Qty Repairs per Year 572<br />
Costs of Repairs per Year £2,517<br />
Retail Price to Customer £35.00<br />
Sales Revenue per Year £20,020<br />
Annual Gross Profit £17,503<br />
Gross Profit % 87%<br />
Unit 6. Hints, Tips & Troubleshooting<br />
Understanding other variations of damage and repairing them.<br />
Overcoming potential problems.<br />
Unit 7. Quality Standards on Repairs<br />
Understanding BS 242.<br />
Understanding BSAU 251.<br />
Understanding MOT requirements.<br />
Unit 8. Delivery of Customer Service<br />
Determine the feasibility of repair.<br />
Correctly informing customer on repair expectations.<br />
Information on admin requirements.<br />
Certification of Candidate on Windscreen Repairing<br />
Candidate must demonstrate and successfully repair a<br />
damage for the assessor.<br />
Candidate must answer correctly minimum 75% on written<br />
assessment.<br />
14<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
15
Paintless Dent Removal<br />
5 days PREMIER - £1000 + vat<br />
Paintless Dent Removal<br />
SMART SYSTEM BROCHURE<br />
REF: PAGE 23<br />
INTRODUCTION<br />
BEFORE<br />
AFTER<br />
5 DAYS<br />
Paintless Dent Repair (PDR), also known as “Paintless Dent<br />
Removal”, is a collection of techniques for removing minor dents<br />
and dings from the body of a motor vehicle. A wide range of<br />
damage can be repaired using PDR; however, usually if there is<br />
paint damage, PDR may be unsuitable.<br />
The most common practical use for PDR is the repair of hail<br />
damage, door dings, minor body creases and minor bumper<br />
indentations. The techniques can also be applied to help prepare<br />
the damaged panel for paint. Such applications are referred to as<br />
“push to paint”, or “push for paint”.<br />
Limiting factors for a successful repair using PDR include the<br />
flexibility of the paint and the amount the metal has been<br />
stretched by the damage incurred. Hence, often extremely sharp<br />
dents and creases may not be repairable - at least not without<br />
painting afterwards.<br />
Repair Costs<br />
PDR<br />
Labour Cost per Hour £8.00<br />
Labour Hours per Repair 0.3<br />
Actual Cost of Labour £2.40<br />
Cost of Materials & Ongoing Maintenance £0.50<br />
Total Cost per Repair £2.90<br />
Retail Customer Market Opportunity<br />
Workshop Throughput per Week 100<br />
% Requiring SMART Repairs 40%<br />
Sales Conversion 50%<br />
Qty Repairs per Week 20.0<br />
Qty Repairs per Year 1040<br />
Costs of Repairs per Year £3016<br />
Retail Price to Customer £50.00<br />
Sales Revenue per Year £52,000<br />
Annual Gross Profit £48,984<br />
Gross Profit % 94%<br />
Used Car Market Opportunity<br />
Workshop Throughput per Week 30<br />
% Requiring SMART Repairs 50%<br />
Sales Conversion 100%<br />
Qty Repairs per Week 15.0<br />
Qty Repairs per Year 780<br />
Costs of Repairs per Year £2,262<br />
Retail Price to Customer £35.00<br />
Sales Revenue per Year £27,300<br />
Annual Gross Profit £25,038<br />
Gross Profit % 92%<br />
SMART PDR PREMIER TRAINING PACKAGE<br />
Day by day breakdown of the Premier <strong>Smart</strong> <strong>Express</strong> PDR <strong>Training</strong> Package.<br />
SMART PDR ON THE ROAD (OTR) TRAINING<br />
What is covered<br />
• Health & safety at work.<br />
• Business side of PDR.<br />
• Pricing guide.<br />
• Customer relations.<br />
• Techniques and access points.<br />
• Learning on the job experience.<br />
5 DAYS<br />
Day 1: Getting started<br />
• Health and safety.<br />
• Introduction into PDR tools and methods.<br />
• Basic theory of PDR technique.<br />
• Demonstration of how to begin and tool location.<br />
• Putting the theory into practice with step by step guidance.<br />
• Tool location and high spot removal.<br />
Day 2: Removal of small dents in an open area<br />
• Brief recap of Day 1 theory and practice.<br />
• Theory and practical of removing of thumbnail size dents.<br />
• Theory and practical of removing small shallow dents (up to 5/10 pence size).<br />
• Theory and practical of removing small pin dents.<br />
• End of day breakdown of progress and targets to achieve.<br />
Day 3: Removal of standard dents and creases<br />
• Brief recap of Day 2 theory and practice.<br />
• Theory and practical of removing various dents (different size/shape).<br />
• Theory and practical of removing creases.<br />
• Theory and practical for larger dents and correct tool selection.<br />
Day 4: Various dent removal incuding restricted and more complex dents<br />
• Brief recap of Day 3 theory and practice.<br />
• Theory and practical of swage line dents in open areas.<br />
• Theory and practical of basic restricted access dent removal.<br />
• Theory and practical of complex restricted access dent removal.<br />
• Theory and practical of dent removal on door panels.<br />
Day 5: Removal of dents on door panels<br />
• Recap on the week.<br />
• Removal of thumbnail size dents on door panels.<br />
• Removal of small dents on open areas.<br />
• Removal of larger dents on open areas.<br />
• Removal of dents in restricted areas and access points.<br />
• Brief recap of the week set targets for progression.<br />
5 DAYS<br />
5 days OTR - £750 + vat<br />
On the course you will shadow a PDR instructor for a week learning the ‘ins and outs’ of the<br />
PDR business. During the week you will be taught more techniques on dent removal as well as<br />
business management. Also you will be shown how to carry out more advanced dent removal,<br />
the required tool selection and general set up. This course is 9am – 5pm Monday to Friday.<br />
16<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
17
Glue Pulling Dent Reduction<br />
1 day - £150 + vat<br />
Glue Pulling Dent Reduction<br />
SMART SYSTEM BROCHURE<br />
REF: PAGE 24<br />
INTRODUCTION<br />
5 DAYS<br />
Glue pulling is a process of removing dents using various shape<br />
glue tabs, hot glue, slide hammer, bridge and knock down tools.<br />
The glue is applied to the tabs and placed on the dent. After drying<br />
for a short time, a technician uses a slide hammer or bridge to pull<br />
on the glue tab. The idea is to pull the dent back level or a little<br />
higher, in which case the high can be tapped back down to level.<br />
Glue pulling is an important part of PDR these days and that is why<br />
we include this as one of our training programmes. Our Kit will<br />
allow you to remove dents in hard to access areas without drilling.<br />
This is very important for any tech that plans on doing any<br />
insurance work, hail damage or minor collision. Some insurance<br />
companies have a NO DRILL policy when it comes to PDR.<br />
Repair Costs<br />
PDR<br />
Labour Cost per Hour £8.00<br />
Labour Hours per Repair 0.2<br />
Actual Cost of Labour £1.60<br />
Cost of Materials & Ongoing Maintenance £0.60<br />
Total Cost per Repair £2.20<br />
Retail Customer Market Opportunity<br />
Workshop Throughput per Week 100<br />
% Requiring SMART Repairs 10%<br />
Sales Conversion 50%<br />
Qty Repairs per Week 5.0<br />
Qty Repairs per Year 260<br />
Costs of Repairs per Year £572<br />
Retail Price to Customer £50.00<br />
Sales Revenue per Year £13,000<br />
Annual Gross Profit £12,428<br />
Gross Profit % 96%<br />
SMART PDR GLUE KIT & TRAINING<br />
1 DAY<br />
This is a one day paintless dent removal glue kit course.<br />
Glue kits are brilliant for restricted access dents or even where no<br />
access can be gained. General dents small and large can be<br />
removed swiftly with this process. The Glue kit system can also be<br />
use to speed up normal open access dent removal in conjunction<br />
with other PDR equipment.<br />
What is covered<br />
• Health and safety.<br />
• Correct appliance of tabs.<br />
• Glue removal procedures.<br />
• Techniques for quicker removal.<br />
• Panel levelling and removal of high spots (if applicable).<br />
• Procedures for different size/types of dents.<br />
• What can cause problems for glue pulling procedure.<br />
• What can and cannot be removed with the glue kit.<br />
BEFORE<br />
• How the glue kit can be used with other PDR equipment.<br />
AFTER<br />
Used Car Market Opportunity<br />
Workshop Throughput per Week 30<br />
% Requiring SMART Repairs 20%<br />
Sales Conversion 100%<br />
Qty Repairs per Week 6.0<br />
Qty Repairs per Year 312<br />
Costs of Repairs per Year £686<br />
Retail Price to Customer £35.00<br />
Sales Revenue per Year £10,920<br />
Annual Gross Profit £10,234<br />
Gross Profit % 94%<br />
18<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
19
Plastic Repair<br />
1 day - £150 + vat<br />
Stone Chip & Scratch Improver<br />
1 day - £150 + vat<br />
SMART SYSTEM BROCHURE<br />
REF: PAGE 26<br />
SMART SYSTEM BROCHURE<br />
REF: PAGE 22<br />
INTRODUCTION<br />
5 DAYS<br />
INTRODUCTION<br />
5 DAYS<br />
<strong>Smart</strong> <strong>Express</strong> Plastic Repair Course is one of the most<br />
The ScratchOut Kit from <strong>Smart</strong> <strong>Express</strong>.<br />
comprehensive training programmes available. Our course covers<br />
Scratch & stone chip repair without spraying.<br />
the complete range of plastic for autobody repair. It contains all of<br />
The ScratchOut system’s 100 guide colours can be tinted to<br />
the sections below and features practical, hands-on experience in<br />
create 10,000 total colours. Quickly and permanently repair paint<br />
repair techniques.<br />
scratches and chips on vehicles of every colour. Repairs can take less<br />
Procedures for identifying types of plastics<br />
Tools to use<br />
than 20 minutes and can add a high revenue stream to an existing<br />
business or as a standalone for a low investment.<br />
Materials<br />
Techniques<br />
BEFORE<br />
STONE & CHIP SCRATCH REMOVAL COURSE<br />
1 DAY<br />
BEFORE<br />
AFTER<br />
AFTER<br />
• Introduction.<br />
• Health and safety briefing.<br />
• Colour Identification.<br />
• Mixing of the paints.<br />
• Surface Preparation.<br />
• Applying the colour.<br />
• How to polish the coating.<br />
Repair Costs<br />
Stone Chip & Scratch Removal<br />
PLASTICS TRIM REPAIR COURSE<br />
1 DAY<br />
• Introduction.<br />
• Health and safety briefing.<br />
• Colour and texture identification.<br />
• Explanation on the equipment used for plastic repairs.<br />
• Explanation of the products used in plastic repairs.<br />
• Practical preparation of cleaning plastics for repairing.<br />
• Practical preparation of the plastic for filling.<br />
• Practical use of products for priming / texturing and colouring.<br />
Labour Cost per Hour £8.00<br />
Labour Hours per Repair 0.3<br />
Actual Cost of Labour £2.40<br />
Cost of Materials & Ongoing Maintenance £2.00<br />
Total Cost per Repair £4.40<br />
Retail Customer Market Opportunity<br />
Workshop Throughput per Week 100<br />
% Requiring SMART Repairs 58%<br />
Sales Conversion 35%<br />
Qty Repairs per Week 20.3<br />
Qty Repairs per Year 1056<br />
Costs of Repairs per Year £4,645<br />
Retail Price to Customer £25.00<br />
Sales Revenue per Year £26,390<br />
Annual Gross Profit £21,745<br />
Gross Profit % 82%<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
20<br />
21
PAS125 - Getting the Kitemark<br />
4 days - £800 + vat<br />
PAS125 - Getting the Kitemark<br />
GETTING THE KITEMARK1 DAY<br />
4 DAYS<br />
WHAT IS COVERED<br />
This 4 Day “Getting The Kitemark” course is designed so delegates<br />
are able to go back to their business and implement the processes<br />
required for PAS125 without the need for consultants. Delegates<br />
will be able to work out what to do and where to start.<br />
The course will cover required processes for Kitemark certification.<br />
Documents will be supplied during the training with compliant<br />
forms and a supporting manual, which explains in detail where<br />
they should be used and why they should be used.<br />
Apart from the 5 main sections of PAS125, which are explained in<br />
detail, the course also covers the type of training the technicians<br />
will require, and what suppliers can do to support and assist with<br />
the implementation of the PAS125.<br />
A full explanation of the application process is provided, so any<br />
delegates will be able to undertake the necessary actions to obtain<br />
accreditation.<br />
Getting Kitemark accreditation can be daunting to those<br />
unfamiliar with the process. Even some of the best bodyshops<br />
have been unsuccessful in their first attempt to gain accreditation<br />
because of minor non-conformities. It is an expensive assessment,<br />
so let us guide you through the minefield so you know what to<br />
expect and there are no surprises. Our aim is to help you achieve<br />
Kitemark accreditation, with flying colours.<br />
• Implementation - how to introduce PAS125 into the business.<br />
• People - recruitment, induction, training and competence.<br />
• <strong>Training</strong> - providers and what is required.<br />
• Methods - where from, when used and who produces them.<br />
• Tools & equipment - suitability, calibration and storage.<br />
• Suppliers - who and how they can assist.<br />
• Materials - storage, compliancy and traceability.<br />
• Auditing - continuous improvement and management.<br />
• Application - how to apply for PAS125.<br />
• Use of the Kitemark - guidelines and marketing ideas.<br />
After the training, delegates will have continuous free email<br />
support for up to three months to help them implement the<br />
required changes or improvements.<br />
• UK locations.<br />
• Compliant documents included.<br />
• Email support for up to 3 months after the training.<br />
• <strong>Training</strong> includes written content, refreshments and lunch.<br />
We’re so confident you’ll pass your inspection, we even offer a<br />
FREE day! Once the BSi inspection has taken place, if any<br />
non-conformances are raised we will offer a FREE day to resolve<br />
those issues!<br />
<strong>Training</strong> locations cover the whole of the UK. Each course has<br />
restricted numbers so early booking is recommended.<br />
22<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />
23
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How To Find Us<br />
12<br />
<strong>Smart</strong> <strong>Express</strong> Ltd<br />
B4 Mountbatten Business Park<br />
Jackson Close Drayton<br />
Hampshire PO6 1US<br />
T: 023 9220 5160 F: 0845 834 0315<br />
E: sales@smartexpress.co.uk<br />
W: www.smartexpress.co.uk