09.02.2015 Views

Specialist Training Services - Smart Express

Specialist Training Services - Smart Express

Specialist Training Services - Smart Express

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Specialist</strong><br />

<strong>Training</strong> <strong>Services</strong><br />

Courses designed to develop skills and business profitability


Index<br />

Introduction<br />

Page No.<br />

Introduction 3<br />

Professional Scuff & Scratch Course 4 - 7<br />

Unit / Static Based Alloy Wheel Repairs 8 - 9<br />

Mobile Alloy Wheel Repairs 10 - 11<br />

Interior Repairs 12 - 13<br />

Windscreen Repairs 14 - 15<br />

Paintless Dent Removal 16 - 17<br />

WHAT WE DO...<br />

5 DAYS<br />

At <strong>Smart</strong> <strong>Express</strong> we provide a professional training and<br />

distribution service from our state-of-the art training facility in<br />

Portsmouth. This services our existing customers, new customers<br />

and our working partners within the motor industry. We specialise<br />

in all smart repair products and related equipment. This is from<br />

simple gels and fibres for interior repair to wheel blast machines,<br />

spraybooths and full bodyshop design and installation. All our<br />

technical staff and management are from the motor trade,<br />

understand how the industry works and are abreast of current<br />

trends and legislation. We have years of technical experience to<br />

assist our customer base at any level, which includes people who<br />

want to change their career path into the smart repair industry.<br />

We are also constantly looking for new and exciting products and<br />

techniques to assist all our customers in improving their efficiencies<br />

and profitability.<br />

Glue Pulling Dent Reduction 18 - 19<br />

Plastic Repairs 20<br />

Stone Chip & Scratch Improver 21<br />

PAS125 - Getting the Kitemark 22 - 23<br />

WHAT WE PROVIDE...<br />

5 DAYS<br />

At <strong>Smart</strong> <strong>Express</strong> we take the hassle out of training. We provide<br />

everything you need to make your time training here a success.<br />

Depending on which course that is being attended we offer a<br />

number of services to make attendance as easy and enjoyable as<br />

possible, which are listed below. Please refer to the symbols at the<br />

course header of each page to see what is included.<br />

Accommodation - Overnight accommodation will be provided for courses longer than one day duration.<br />

Check at the time of booking for how many nights are included.<br />

Airport - Meet & greet from Southampton airport. If you want to take the hassle out of driving or are unable<br />

to drive then book a low cost flight into Southampton airport and we will be there to meet you. We will also<br />

collect and return you to the hotel.<br />

<strong>Smart</strong> <strong>Express</strong> fully understand your<br />

business needs and will provide expert<br />

training & ongoing support.<br />

“Our commitment is your success”<br />

Train - Meet & greet from any local train station. If you want to take the hassle out of driving or are unable to<br />

drive then take the train and we will be there to meet you. We will also collect and return you to the hotel.<br />

Food & Drink - Lunch & refreshments will be provided.<br />

Certificate - Certificates will be issued at the end of each course.<br />

Support - Ongoing technical telephone & email support.<br />

T: 023 9220 5160 F: 0845 834 0315<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

2 3


Professional Scuff & Scratch<br />

Course<br />

5 days - £1000 + vat<br />

SMART SYSTEM BROCHURE<br />

REF: PAGES 4 & 5<br />

Professional Scuff & Scratch<br />

Course<br />

INTRODUCTION<br />

BEFORE<br />

Professional Scuff and Scratch Course<br />

<strong>Smart</strong> repairs are a growing profit opportunity for bodyshops<br />

and individual entrepreneurs who want to tap into this lucrative<br />

revenue stream. Fleets, insurance companies and private vehicle<br />

owners are all potential customers who will recognise the benefits<br />

from having cosmetic repairs to minor dings and dents at a fraction<br />

of the cost of traditional repairs…if carried out professionally.<br />

BEFORE<br />

AFTER<br />

AFTER<br />

At <strong>Smart</strong> <strong>Express</strong>, we provide the most extensive and intensive<br />

programme available in the industry. It includes comprehensive<br />

training covering all the skills for smart repair, painting techniques<br />

and the right eqipment to use. Our programme also provides some<br />

basic business skills including advice on marketing and setting up<br />

your smart repair business. We always allow sufficient time for<br />

personalised tuition in any areas an individual needs to reach their<br />

requisite standard, or where there is a need for more detailed<br />

knowledge in any particular area of interest.<br />

SMART REPAIR COURSE<br />

Day 1<br />

• Introduction.<br />

• Health & safety.<br />

• Colour ID and mixing.<br />

Day 2<br />

• Preparation of panels for priming.<br />

• Gun set up.<br />

• Primer application.<br />

• Preparation of panels for basecoat & clearcoat.<br />

• Preparation of bumpers for repairs.<br />

Day 3<br />

• Application techniques of the basecoat.<br />

• Application techniques of the clearcoat.<br />

• IRT drying of the clearcoat.<br />

• Flat and polishing of painted panels.<br />

• Scratch panels for repairing.<br />

• Prepare panels for fade out repairs.<br />

Day 4<br />

• Complete fade out repairs on panels.<br />

• IRT drying of panels.<br />

• Complete bumper repairs.<br />

• IRT drying of bumpers.<br />

• Flat and polish panels and bumpers.<br />

Day 5<br />

• Flat and polish panels and bumpers.<br />

• Carry out repairs of own choice.<br />

• Re-cap of week’s course.<br />

5 DAYS<br />

T: 023 9220 5160 F: 0845 834 0315<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

4 5


Professional Scuff & Scratch<br />

Course<br />

5 days - £1000 + vat<br />

SMART SYSTEM BROCHURE<br />

REF: PAGES 6 & 7<br />

Professional Scuff & Scratch<br />

Course<br />

TESTIMONIALS<br />

“Just thought I would drop you a line to say a big thank you for<br />

the quality of the training recently received. I would definitely<br />

recommend your company for supplies and training in the smart<br />

repair industry. I will be purchasing all my supplies and<br />

consumables from yourselves in the future. I have found everyone<br />

at <strong>Smart</strong> <strong>Express</strong> to be very approachable, helpful and very<br />

supportive. The team has been a total inspiration to me and their<br />

experience within the smart repair sector is second to none. I look<br />

forward to a long and happy relationship with <strong>Smart</strong> <strong>Express</strong>.“<br />

Gary Macey (Southampton)<br />

“I did a lot of research over several months into the smart repair<br />

industry, and looked at many other companies. However, from the<br />

moment I spoke to <strong>Smart</strong> <strong>Express</strong> on the phone it was obvious that<br />

Wizard On Wheels was a much better opportunity for me. When I<br />

met Steve and the team I was struck by the friendly, down-to-earth<br />

approach of all the staff. A true family business with such a positive<br />

atmosphere is rare, and I knew it would be a pleasure to work with<br />

<strong>Smart</strong> <strong>Express</strong>.<br />

My training was fantastic and very enjoyable. The trainers are<br />

true professionals and went out of their way to ensure I had<br />

absolutely everything I needed before I drove my van away.<br />

Once I was out on the raod, the support continued. I know that I<br />

can phone any time and receive support. I really cannot thank the<br />

team enough for making my business launch so smooth and<br />

enjoyable.”<br />

Andy Luckhurst (North Devon)<br />

The profit calculator below will give you an indication to your new potential<br />

earnings in this sector of smart repairs...<br />

Repair Costs Paint Chips & Scuffs Bumper Scuffs<br />

Labour Cost per Hour £8.00 £8.00<br />

Labour Hours per Repair 1.0 1.0<br />

Actual Cost of Labour £8.00 £8.00<br />

Cost of Materials & Ongoing Maintenance £3.00 £3.00<br />

Total Cost per Repair £11.00 £11.00<br />

Retail Customer Market Opportunity<br />

Workshop Throughput per Week 100 100<br />

% Requiring SMART Repairs 24% 28%<br />

Sales Conversion 50% 50%<br />

Qty Repairs per Week 12 14<br />

Qty Repairs per Year 624 728<br />

Costs Of Repairs per Year £6,864 £8,008<br />

Retail Price to Customer £70.00 £70.00<br />

Sales Revenue per Year £43,680 £50,960<br />

Annual Gross Profit £36,816 £42,952<br />

Gross Profit % 84% 84%<br />

T: 023 9220 5160 F: 0845 834 0315<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

6 7


Unit / Static Based<br />

Alloy Wheel Repairs<br />

3 days - £600 + vat<br />

SMART SYSTEM BROCHURE<br />

REF: PAGES 27 & 28<br />

Unit / Static Based<br />

Alloy Wheel Repairs<br />

5 days - £1000 + vat<br />

INTRODUCTION<br />

With as many as 55% of vehicles on the road today with damaged<br />

alloy wheels, alloy wheel refurbishment can provide a profitable<br />

revenue stream for bodyshops and a new opportunity for those<br />

wanting to specialise and start up their own business.<br />

At <strong>Smart</strong> <strong>Express</strong> we will train you on all aspects of wheel<br />

refurbishment and show you how to repair scuffed, corroded and<br />

dull wheels so that they look as good as new. There are two courses<br />

– basic and advanced - for garage and mobile operators, and it is<br />

recommended that technicians attend the relevant basic skill course,<br />

or are competent in the basic skills, before attending the advanced<br />

course.<br />

Guidance is also given as to how to market your new skill in the<br />

wheel refurbishment industry.<br />

BASIC ALLOY WHEEL COURSE<br />

3 DAYS<br />

• Introduction.<br />

• Health and safety briefing.<br />

• Alloy wheel paint mixing and colour identification training.<br />

• Explanation on the equipment used for alloy wheel repairs.<br />

• Cleaning and preparation of wheels to be painted.<br />

• Preparation of wheels for filling.<br />

• Preparation of wheels for priming.<br />

• Preparation of wheels for colour.<br />

• Setting up sprayguns for correct application.<br />

• Application of the colour coats.<br />

• Application of the clearcoat.<br />

• Flatting and polishing of wheels.<br />

• Recap and questions and answers.<br />

ADVANCED ALLOY WHEEL COURSE<br />

5 DAYS<br />

The figures below<br />

are taken from<br />

dealerships that<br />

are refurbing alloy<br />

wheels...<br />

Repair Costs<br />

Alloy Wheels<br />

Labour Cost per Hour £12.00<br />

Labour Hours per Repair 1.0<br />

Actual Cost of Labour £12.00<br />

Cost of Materials & Ongoing Maintenance £10.00<br />

Total Cost per Repair £22.00<br />

Retail Customer Market Opportunity<br />

Workshop Throughput per Week 100<br />

% Requiring SMART Repairs 55%<br />

Sales Conversion 35%<br />

Qty Repairs per Week 19.3<br />

Qty Repairs per Year 1001<br />

Costs of Repairs per Year £22,022<br />

Retail Price to Customer £50.00<br />

Sales Revenue per Year £50,050<br />

Annual Gross Profit £28,028<br />

Gross Profit % 56%<br />

• Introduction.<br />

• Health and safety briefing.<br />

• Vehicle jacking points.<br />

• Wheel removal / refit.<br />

• Bead breaking.<br />

• Alloy wheel paint mixing and colour identification training.<br />

• Explanation on the equipment used for alloy wheel repairs.<br />

• Cleaning and preparation of wheels to be painted.<br />

• Manual preparation of wheels for filling.<br />

• Manual preparation of wheels for priming.<br />

• Manual preparation of wheels for colour and clearcoat.<br />

• Shot blast paint preparation.<br />

• Shot blast paint stripping.<br />

• Understanding and usess of different shot blast medias.<br />

• Shot blast maintenance.<br />

• Setting up sprayguns for correct application.<br />

• Application of the colour coats to include Silvers / Chromes /<br />

Custom Colours.<br />

• Application of the clearcoat.<br />

• Flatting and polishing of wheels.<br />

• Recap and questions and answers.<br />

T: 023 9220 5160 F: 0845 834 0315<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

8 9


Mobile<br />

Alloy Wheel Repairs<br />

3 days - £600 + vat<br />

SMART SYSTEM BROCHURE<br />

REF: PAGES 29 & 30<br />

Mobile<br />

Alloy Wheel Repairs<br />

5 days - £1000 + vat<br />

INTRODUCTION<br />

5 DAYS<br />

Earn £52,000 per year<br />

by repairing just 4 wheels a day!!!<br />

Looking for a Highly Paid Career in an expanding market<br />

Want to be your own Boss<br />

Mobile service<br />

Low start-up costs. Low materials costs. Low overheads.<br />

Excellent Profits.<br />

No previous automotive or paint experience required.<br />

With over 32 million cars on the road in the UK alone, how many<br />

have alloy wheels<br />

If you are interested in becoming the next wheel technician and<br />

want to take full advantage of this fantastic business opportunity<br />

then give us a call.<br />

Book yourself in for training and put yourself on your new<br />

career path.<br />

BASIC ALLOY WHEEL COURSE<br />

3 DAYS<br />

• Health and safety briefing.<br />

• Alloy wheel paint mixing and colour identification training.<br />

• Explanation on the equipment used for alloy wheel repairs.<br />

• Cleaning and preparation of wheels to be painted.<br />

• Preparation of wheels for filling.<br />

• Preparation of wheels for priming.<br />

• Preparation of wheels for colour and clearcoat.<br />

• Setting up sprayguns for correct application.<br />

• Application of the colour coats.<br />

• Application of the clearcoat.<br />

• Flatting and polishing of wheels.<br />

• Recap and questions and answers.<br />

ADVANCED ALLOY WHEEL COURSE<br />

5 DAYS<br />

Typical Alloy Wheel Repairs:<br />

Minor and Major Damage.<br />

Kerb Damage etc.<br />

Chips, Scrapes, Scuffs.<br />

Pot Hole Damage.<br />

Full Wheel Refurbishment.<br />

Bring alloy wheels back to new!<br />

• Introduction.<br />

• Health and safety briefing.<br />

• Alloy wheel mixing scheme and colour identification training.<br />

• Explanation on the equipment used for alloy wheel repairs.<br />

• Cleaning and preparation of wheels to be painted.<br />

• Preparation of wheels for filling.<br />

• Preparation of wheels for priming.<br />

• Preparation of wheels for colour and clearcoat.<br />

• Setting up sprayguns for correct application.<br />

• Application of the colour coats to include Silvers / Chromes /<br />

Custom Colours.<br />

• Application of the clearcoat.<br />

• Flatting and polishing of wheels.<br />

• Recap and questions and answers.<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

10 11


Interior Repairs<br />

2 days - £400 + vat<br />

Interior Repairs<br />

SMART SYSTEM BROCHURE<br />

REF: PAGES 39, 40 & 41<br />

INTRODUCTION<br />

5 DAYS<br />

INTERIOR REPAIR COURSE<br />

2 DAYS<br />

Here is your chance to put the value back into the vehicle with<br />

<strong>Smart</strong> <strong>Express</strong> complete interior auto repair kits.<br />

• Introduction.<br />

We will professionally train you to become an expert in interior<br />

repairs and give you the skill and confidence to set yourself up in<br />

this growing industry.<br />

• Health & safety briefing.<br />

• Material identification.<br />

• Colour identification.<br />

• Surface preparation.<br />

Leather has become common in our cars and homes, with our<br />

• Application of fillers & repair compounds.<br />

unique repair system you can now offer a quality repair with long<br />

• Texture coating.<br />

guarantees.<br />

• Paint application.<br />

Locally to you there will be a dealership or secondhand car site that<br />

is always looking for this type of service. They will need to improve<br />

• Paint curing.<br />

• Surface Conditioning<br />

the standard of the cars they are selling especially in today’s<br />

economic climate.<br />

BEFORE<br />

AFTER<br />

The other side to the coin is that people are keeping their vehicles<br />

a lot longer these days and are refurbing rather than replacing, so<br />

they too are looking for this type of work.<br />

BEFORE<br />

BEFORE<br />

AFTER<br />

AFTER<br />

Repair Costs Cloth & Velour Vinyl, Plastic, Leather<br />

Labour Cost per Hour £8.00 £12.00<br />

Labour Hours per Repair 0.3 0.5<br />

Actual Cost of Labour £2.40 £6.00<br />

Cost of Materials & Ongoing Maintenance £2.00 £2.00<br />

Total Cost per Repair £4.40 £8.00<br />

Retail Customer Market Opportunity<br />

Workshop Throughput per Week 100 100<br />

% Requiring SMART Repairs 14% 16%<br />

Sales Conversion 50% 35%<br />

Qty Repairs per Week 7.0 5.6<br />

Qty Repairs per Year 364 291<br />

Costs of Repairs per Year £1,602 £2,330<br />

Retail Price to Customer £35.00 £50.00<br />

Sales Revenue per Year £12,740 £14,560<br />

Annual Gross Profit £11,138 £12,230<br />

Gross Profit % 87% 84%<br />

12<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

13


Windscreen Repairs<br />

1 day - £150 + vat<br />

Windscreen Repairs<br />

SMART SYSTEM BROCHURE<br />

REF: PAGE 42<br />

WHY REPAIR<br />

STAR BREAK<br />

BULLSEYE<br />

5 DAYS<br />

Save Money: Repairs cost a lot less than replacement glass.<br />

A typical repair uses less than £2.00 in materials.<br />

Reduce Downtime: A repair takes an average of only 20 minutes,<br />

after which the vehicle can be used immediately.<br />

Preventive Maintenance: Repair today and stop the risk of the<br />

damage spreading.<br />

MOT: Repairs to British Standards BS AU 242a are acceptable for<br />

the Ministry of Transport test.<br />

Insurance: Windscreen repairs are the preferred choice of the<br />

major insurance companies.<br />

Profit: Repairs can be sold as an added value service to an existing<br />

customer base.<br />

Appearance: Repairs help to keep your vehicles looking clean, tidy<br />

and well maintained at minimal cost.<br />

Windscreens are repaired in-situ: So there are none of the<br />

problems such as water leaks that are associated with<br />

windscreen replacement.<br />

What type of windscreens can be repaired: All laminated<br />

windscreens, clear or tinted, heated or unheated, can be repaired<br />

in cars, coaches and commercial vehicles.<br />

What type of damage can be repaired: Bullseyes, star breaks,<br />

combination breaks and short cracks can all be repaired.<br />

WINDSCREEN REPAIR COURSE<br />

Overview<br />

This course is designed to provide you with the<br />

understanding and essential techniques for repairing<br />

damaged windscreens successfully and confidently.<br />

List of Units<br />

Unit 1. Health and Safety<br />

Maintain the health and safety of individuals.<br />

Minimise injury to individuals and damage to property.<br />

Unit 2. Equipment Awareness<br />

Introduction to equipment.<br />

Maintenance of equipment.<br />

Unit 3. Bullseye Repair<br />

Understanding of the break.<br />

Procedures for successful repair.<br />

Hands on practical skills.<br />

Unit 4. Starbreak Repair<br />

Understanding of the break.<br />

Procedures for successful repair.<br />

Hands on practical skills.<br />

Unit 5. Crack Repair<br />

Understanding of the break.<br />

Procedures for successful repair.<br />

Hands on practical skills.<br />

1 DAY<br />

Repair Costs<br />

Windscreen Repairs<br />

Labour Cost per Hour £8.00<br />

Labour Hours per Repair 0.3<br />

Actual Cost of Labour £2.40<br />

Cost of Materials & Ongoing Maintenance £2.00<br />

Total Cost per Repair £4.40<br />

Retail Customer Market Opportunity<br />

Workshop Throughput per Week 100<br />

% Requiring SMART Repairs 22%<br />

Sales Conversion 50%<br />

Qty Repairs per Week 11<br />

Qty Repairs per Year 572<br />

Costs of Repairs per Year £2,517<br />

Retail Price to Customer £35.00<br />

Sales Revenue per Year £20,020<br />

Annual Gross Profit £17,503<br />

Gross Profit % 87%<br />

Unit 6. Hints, Tips & Troubleshooting<br />

Understanding other variations of damage and repairing them.<br />

Overcoming potential problems.<br />

Unit 7. Quality Standards on Repairs<br />

Understanding BS 242.<br />

Understanding BSAU 251.<br />

Understanding MOT requirements.<br />

Unit 8. Delivery of Customer Service<br />

Determine the feasibility of repair.<br />

Correctly informing customer on repair expectations.<br />

Information on admin requirements.<br />

Certification of Candidate on Windscreen Repairing<br />

Candidate must demonstrate and successfully repair a<br />

damage for the assessor.<br />

Candidate must answer correctly minimum 75% on written<br />

assessment.<br />

14<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

15


Paintless Dent Removal<br />

5 days PREMIER - £1000 + vat<br />

Paintless Dent Removal<br />

SMART SYSTEM BROCHURE<br />

REF: PAGE 23<br />

INTRODUCTION<br />

BEFORE<br />

AFTER<br />

5 DAYS<br />

Paintless Dent Repair (PDR), also known as “Paintless Dent<br />

Removal”, is a collection of techniques for removing minor dents<br />

and dings from the body of a motor vehicle. A wide range of<br />

damage can be repaired using PDR; however, usually if there is<br />

paint damage, PDR may be unsuitable.<br />

The most common practical use for PDR is the repair of hail<br />

damage, door dings, minor body creases and minor bumper<br />

indentations. The techniques can also be applied to help prepare<br />

the damaged panel for paint. Such applications are referred to as<br />

“push to paint”, or “push for paint”.<br />

Limiting factors for a successful repair using PDR include the<br />

flexibility of the paint and the amount the metal has been<br />

stretched by the damage incurred. Hence, often extremely sharp<br />

dents and creases may not be repairable - at least not without<br />

painting afterwards.<br />

Repair Costs<br />

PDR<br />

Labour Cost per Hour £8.00<br />

Labour Hours per Repair 0.3<br />

Actual Cost of Labour £2.40<br />

Cost of Materials & Ongoing Maintenance £0.50<br />

Total Cost per Repair £2.90<br />

Retail Customer Market Opportunity<br />

Workshop Throughput per Week 100<br />

% Requiring SMART Repairs 40%<br />

Sales Conversion 50%<br />

Qty Repairs per Week 20.0<br />

Qty Repairs per Year 1040<br />

Costs of Repairs per Year £3016<br />

Retail Price to Customer £50.00<br />

Sales Revenue per Year £52,000<br />

Annual Gross Profit £48,984<br />

Gross Profit % 94%<br />

Used Car Market Opportunity<br />

Workshop Throughput per Week 30<br />

% Requiring SMART Repairs 50%<br />

Sales Conversion 100%<br />

Qty Repairs per Week 15.0<br />

Qty Repairs per Year 780<br />

Costs of Repairs per Year £2,262<br />

Retail Price to Customer £35.00<br />

Sales Revenue per Year £27,300<br />

Annual Gross Profit £25,038<br />

Gross Profit % 92%<br />

SMART PDR PREMIER TRAINING PACKAGE<br />

Day by day breakdown of the Premier <strong>Smart</strong> <strong>Express</strong> PDR <strong>Training</strong> Package.<br />

SMART PDR ON THE ROAD (OTR) TRAINING<br />

What is covered<br />

• Health & safety at work.<br />

• Business side of PDR.<br />

• Pricing guide.<br />

• Customer relations.<br />

• Techniques and access points.<br />

• Learning on the job experience.<br />

5 DAYS<br />

Day 1: Getting started<br />

• Health and safety.<br />

• Introduction into PDR tools and methods.<br />

• Basic theory of PDR technique.<br />

• Demonstration of how to begin and tool location.<br />

• Putting the theory into practice with step by step guidance.<br />

• Tool location and high spot removal.<br />

Day 2: Removal of small dents in an open area<br />

• Brief recap of Day 1 theory and practice.<br />

• Theory and practical of removing of thumbnail size dents.<br />

• Theory and practical of removing small shallow dents (up to 5/10 pence size).<br />

• Theory and practical of removing small pin dents.<br />

• End of day breakdown of progress and targets to achieve.<br />

Day 3: Removal of standard dents and creases<br />

• Brief recap of Day 2 theory and practice.<br />

• Theory and practical of removing various dents (different size/shape).<br />

• Theory and practical of removing creases.<br />

• Theory and practical for larger dents and correct tool selection.<br />

Day 4: Various dent removal incuding restricted and more complex dents<br />

• Brief recap of Day 3 theory and practice.<br />

• Theory and practical of swage line dents in open areas.<br />

• Theory and practical of basic restricted access dent removal.<br />

• Theory and practical of complex restricted access dent removal.<br />

• Theory and practical of dent removal on door panels.<br />

Day 5: Removal of dents on door panels<br />

• Recap on the week.<br />

• Removal of thumbnail size dents on door panels.<br />

• Removal of small dents on open areas.<br />

• Removal of larger dents on open areas.<br />

• Removal of dents in restricted areas and access points.<br />

• Brief recap of the week set targets for progression.<br />

5 DAYS<br />

5 days OTR - £750 + vat<br />

On the course you will shadow a PDR instructor for a week learning the ‘ins and outs’ of the<br />

PDR business. During the week you will be taught more techniques on dent removal as well as<br />

business management. Also you will be shown how to carry out more advanced dent removal,<br />

the required tool selection and general set up. This course is 9am – 5pm Monday to Friday.<br />

16<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

17


Glue Pulling Dent Reduction<br />

1 day - £150 + vat<br />

Glue Pulling Dent Reduction<br />

SMART SYSTEM BROCHURE<br />

REF: PAGE 24<br />

INTRODUCTION<br />

5 DAYS<br />

Glue pulling is a process of removing dents using various shape<br />

glue tabs, hot glue, slide hammer, bridge and knock down tools.<br />

The glue is applied to the tabs and placed on the dent. After drying<br />

for a short time, a technician uses a slide hammer or bridge to pull<br />

on the glue tab. The idea is to pull the dent back level or a little<br />

higher, in which case the high can be tapped back down to level.<br />

Glue pulling is an important part of PDR these days and that is why<br />

we include this as one of our training programmes. Our Kit will<br />

allow you to remove dents in hard to access areas without drilling.<br />

This is very important for any tech that plans on doing any<br />

insurance work, hail damage or minor collision. Some insurance<br />

companies have a NO DRILL policy when it comes to PDR.<br />

Repair Costs<br />

PDR<br />

Labour Cost per Hour £8.00<br />

Labour Hours per Repair 0.2<br />

Actual Cost of Labour £1.60<br />

Cost of Materials & Ongoing Maintenance £0.60<br />

Total Cost per Repair £2.20<br />

Retail Customer Market Opportunity<br />

Workshop Throughput per Week 100<br />

% Requiring SMART Repairs 10%<br />

Sales Conversion 50%<br />

Qty Repairs per Week 5.0<br />

Qty Repairs per Year 260<br />

Costs of Repairs per Year £572<br />

Retail Price to Customer £50.00<br />

Sales Revenue per Year £13,000<br />

Annual Gross Profit £12,428<br />

Gross Profit % 96%<br />

SMART PDR GLUE KIT & TRAINING<br />

1 DAY<br />

This is a one day paintless dent removal glue kit course.<br />

Glue kits are brilliant for restricted access dents or even where no<br />

access can be gained. General dents small and large can be<br />

removed swiftly with this process. The Glue kit system can also be<br />

use to speed up normal open access dent removal in conjunction<br />

with other PDR equipment.<br />

What is covered<br />

• Health and safety.<br />

• Correct appliance of tabs.<br />

• Glue removal procedures.<br />

• Techniques for quicker removal.<br />

• Panel levelling and removal of high spots (if applicable).<br />

• Procedures for different size/types of dents.<br />

• What can cause problems for glue pulling procedure.<br />

• What can and cannot be removed with the glue kit.<br />

BEFORE<br />

• How the glue kit can be used with other PDR equipment.<br />

AFTER<br />

Used Car Market Opportunity<br />

Workshop Throughput per Week 30<br />

% Requiring SMART Repairs 20%<br />

Sales Conversion 100%<br />

Qty Repairs per Week 6.0<br />

Qty Repairs per Year 312<br />

Costs of Repairs per Year £686<br />

Retail Price to Customer £35.00<br />

Sales Revenue per Year £10,920<br />

Annual Gross Profit £10,234<br />

Gross Profit % 94%<br />

18<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

19


Plastic Repair<br />

1 day - £150 + vat<br />

Stone Chip & Scratch Improver<br />

1 day - £150 + vat<br />

SMART SYSTEM BROCHURE<br />

REF: PAGE 26<br />

SMART SYSTEM BROCHURE<br />

REF: PAGE 22<br />

INTRODUCTION<br />

5 DAYS<br />

INTRODUCTION<br />

5 DAYS<br />

<strong>Smart</strong> <strong>Express</strong> Plastic Repair Course is one of the most<br />

The ScratchOut Kit from <strong>Smart</strong> <strong>Express</strong>.<br />

comprehensive training programmes available. Our course covers<br />

Scratch & stone chip repair without spraying.<br />

the complete range of plastic for autobody repair. It contains all of<br />

The ScratchOut system’s 100 guide colours can be tinted to<br />

the sections below and features practical, hands-on experience in<br />

create 10,000 total colours. Quickly and permanently repair paint<br />

repair techniques.<br />

scratches and chips on vehicles of every colour. Repairs can take less<br />

Procedures for identifying types of plastics<br />

Tools to use<br />

than 20 minutes and can add a high revenue stream to an existing<br />

business or as a standalone for a low investment.<br />

Materials<br />

Techniques<br />

BEFORE<br />

STONE & CHIP SCRATCH REMOVAL COURSE<br />

1 DAY<br />

BEFORE<br />

AFTER<br />

AFTER<br />

• Introduction.<br />

• Health and safety briefing.<br />

• Colour Identification.<br />

• Mixing of the paints.<br />

• Surface Preparation.<br />

• Applying the colour.<br />

• How to polish the coating.<br />

Repair Costs<br />

Stone Chip & Scratch Removal<br />

PLASTICS TRIM REPAIR COURSE<br />

1 DAY<br />

• Introduction.<br />

• Health and safety briefing.<br />

• Colour and texture identification.<br />

• Explanation on the equipment used for plastic repairs.<br />

• Explanation of the products used in plastic repairs.<br />

• Practical preparation of cleaning plastics for repairing.<br />

• Practical preparation of the plastic for filling.<br />

• Practical use of products for priming / texturing and colouring.<br />

Labour Cost per Hour £8.00<br />

Labour Hours per Repair 0.3<br />

Actual Cost of Labour £2.40<br />

Cost of Materials & Ongoing Maintenance £2.00<br />

Total Cost per Repair £4.40<br />

Retail Customer Market Opportunity<br />

Workshop Throughput per Week 100<br />

% Requiring SMART Repairs 58%<br />

Sales Conversion 35%<br />

Qty Repairs per Week 20.3<br />

Qty Repairs per Year 1056<br />

Costs of Repairs per Year £4,645<br />

Retail Price to Customer £25.00<br />

Sales Revenue per Year £26,390<br />

Annual Gross Profit £21,745<br />

Gross Profit % 82%<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

20<br />

21


PAS125 - Getting the Kitemark<br />

4 days - £800 + vat<br />

PAS125 - Getting the Kitemark<br />

GETTING THE KITEMARK1 DAY<br />

4 DAYS<br />

WHAT IS COVERED<br />

This 4 Day “Getting The Kitemark” course is designed so delegates<br />

are able to go back to their business and implement the processes<br />

required for PAS125 without the need for consultants. Delegates<br />

will be able to work out what to do and where to start.<br />

The course will cover required processes for Kitemark certification.<br />

Documents will be supplied during the training with compliant<br />

forms and a supporting manual, which explains in detail where<br />

they should be used and why they should be used.<br />

Apart from the 5 main sections of PAS125, which are explained in<br />

detail, the course also covers the type of training the technicians<br />

will require, and what suppliers can do to support and assist with<br />

the implementation of the PAS125.<br />

A full explanation of the application process is provided, so any<br />

delegates will be able to undertake the necessary actions to obtain<br />

accreditation.<br />

Getting Kitemark accreditation can be daunting to those<br />

unfamiliar with the process. Even some of the best bodyshops<br />

have been unsuccessful in their first attempt to gain accreditation<br />

because of minor non-conformities. It is an expensive assessment,<br />

so let us guide you through the minefield so you know what to<br />

expect and there are no surprises. Our aim is to help you achieve<br />

Kitemark accreditation, with flying colours.<br />

• Implementation - how to introduce PAS125 into the business.<br />

• People - recruitment, induction, training and competence.<br />

• <strong>Training</strong> - providers and what is required.<br />

• Methods - where from, when used and who produces them.<br />

• Tools & equipment - suitability, calibration and storage.<br />

• Suppliers - who and how they can assist.<br />

• Materials - storage, compliancy and traceability.<br />

• Auditing - continuous improvement and management.<br />

• Application - how to apply for PAS125.<br />

• Use of the Kitemark - guidelines and marketing ideas.<br />

After the training, delegates will have continuous free email<br />

support for up to three months to help them implement the<br />

required changes or improvements.<br />

• UK locations.<br />

• Compliant documents included.<br />

• Email support for up to 3 months after the training.<br />

• <strong>Training</strong> includes written content, refreshments and lunch.<br />

We’re so confident you’ll pass your inspection, we even offer a<br />

FREE day! Once the BSi inspection has taken place, if any<br />

non-conformances are raised we will offer a FREE day to resolve<br />

those issues!<br />

<strong>Training</strong> locations cover the whole of the UK. Each course has<br />

restricted numbers so early booking is recommended.<br />

22<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk W: www.smartexpress.co.uk<br />

23


A337<br />

A34<br />

Other <strong>Services</strong><br />

Supplies - Top quality, low prices<br />

Business Packages<br />

<strong>Training</strong> - From novice to advanced courses<br />

Nationwide next day delivery<br />

Free advice, backup and support<br />

Have You Seen Our Other<br />

Brochures<br />

WAASP Mobile Repair <strong>Specialist</strong>s<br />

<strong>Smart</strong> Repair Systems & Key Products<br />

Workshop Benches<br />

42<br />

A30<br />

A36<br />

A35<br />

A338<br />

sbury<br />

bury<br />

A31<br />

A303<br />

A27<br />

1<br />

A<br />

Andover<br />

A343<br />

A30<br />

Freshwater<br />

The Needles<br />

A3057<br />

Romsey<br />

9<br />

Winchester<br />

10<br />

11<br />

S<br />

2 3<br />

A343<br />

4<br />

A30<br />

A3090<br />

12<br />

13<br />

14<br />

Lyndhurst<br />

New<br />

Hythe<br />

F o r e s t Fawley<br />

Brockenhurst<br />

Lymington<br />

New Milton<br />

hristchurch<br />

Isle of<br />

Wight<br />

4<br />

A3054<br />

A34<br />

T h e<br />

A30 55<br />

7<br />

Kingsclere<br />

A303<br />

A33<br />

A302<br />

A339<br />

Whitchurch<br />

8<br />

M27<br />

7<br />

6<br />

12<br />

M3<br />

Alton<br />

HAMPSHIRE<br />

M3 New<br />

Alresford<br />

SOUTHAMPTON<br />

S o<br />

l e n t<br />

Cowes<br />

A334<br />

Newport<br />

ISLE OF WIGHT<br />

V<br />

A340<br />

A32<br />

t<br />

A272<br />

Ryde<br />

A339<br />

A33<br />

A31<br />

A272<br />

A32<br />

3<br />

5<br />

Sandown<br />

Sandown Bay<br />

Shanklin<br />

5<br />

Petersfield<br />

A3<br />

1<br />

A3(M)<br />

Bembridge<br />

A325<br />

S<br />

Aldershot<br />

Farnham<br />

A3<br />

A27<br />

Bracklesham<br />

Bay<br />

A287<br />

A286<br />

4<br />

Midhurst<br />

A331<br />

A31<br />

Liphook<br />

A286<br />

Chichester<br />

A29<br />

A323<br />

A272<br />

A283<br />

A285<br />

A259<br />

A281<br />

W. SUSSEX<br />

Selsey<br />

Godalming<br />

Haslemere<br />

Billing<br />

S o<br />

Ar<br />

Littleh<br />

How To Find Us<br />

12<br />

<strong>Smart</strong> <strong>Express</strong> Ltd<br />

B4 Mountbatten Business Park<br />

Jackson Close Drayton<br />

Hampshire PO6 1US<br />

T: 023 9220 5160 F: 0845 834 0315<br />

E: sales@smartexpress.co.uk<br />

W: www.smartexpress.co.uk

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!