Southwestern Conference - National Pest Management Association
Southwestern Conference - National Pest Management Association
Southwestern Conference - National Pest Management Association
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2012<br />
<strong>Southwestern</strong><br />
<strong>Conference</strong><br />
a Winning Investment<br />
January 26–27<br />
Hard Rock Hotel & Casino<br />
Albuquerque, NM<br />
Presented by:<br />
Co-Sponsored by:<br />
Colorado <strong>Pest</strong> Control <strong>Association</strong><br />
New Mexico <strong>Pest</strong> <strong>Management</strong> <strong>Association</strong><br />
Sponsored by:<br />
THE NPMA 2012 REGIONAL CONFERENCE SERIES
We invite you to join us for the 2012 <strong>Southwestern</strong> <strong>Conference</strong><br />
at the Hard Rock Hotel & Casino in Albuquerque, New Mexico.<br />
This is an exciting venue matched only by the exciting<br />
and fresh program offered this year—a mix of in-depth<br />
management sessions, interactive workshops and technical<br />
courses featuring the latest research. We highlighted a few<br />
more reasons to attend below.<br />
The 2012 <strong>Southwestern</strong> <strong>Conference</strong> offers…<br />
• More than 17 sessions where you can earn valuable<br />
recertification credits in up to twelve states.<br />
• A variety of unique formats, including<br />
demonstrations, specialty workshops and keynote<br />
sessions with industry experts.<br />
• An exhibitor showcase that features more than 30<br />
suppliers where you have over six hours to walk<br />
through the exhibit hall.<br />
• Networking with over 200 pest management<br />
professionals from the same region dealing with the<br />
same issues.<br />
• A strong bed bug program covering everything<br />
from treatment methods to the Best <strong>Management</strong><br />
Practices and other bed bug initiatives.<br />
Take It All Home<br />
Before, during and after the <strong>Southwestern</strong> <strong>Conference</strong> we post<br />
speaker presentations and handouts online. As an attendee,<br />
you will receive an e-mail before the meeting with the login<br />
and password to access the conference proceedings page.<br />
This is valuable information you can revisit even after the<br />
conference is over.
PRogRam<br />
Wednesday, January 25<br />
2:00 p.m. – 6:00 p.m.<br />
Registration<br />
Thursday, January 26<br />
7:00 a.m. – 5:30 p.m.<br />
Registration<br />
7:00 a.m. – 8:00 a.m.<br />
Breakfast & exhibits<br />
8:00 a.m. – 9:15 a.m.<br />
Opening General Session<br />
opening general Session: How Rodenticide<br />
Label Changes Have impacted the Way<br />
technicians Manage Rodents<br />
Judy Black, The Steritech Group, Inc., Broomfield, CO<br />
Recent changes to rodenticide label language have impacted the<br />
way technicians are approaching rodent control in urban settings.<br />
Find out how the changes have impacted technicians and how<br />
they can adapt, using integrated pest management approaches to<br />
successfully control rodents while minimizing exposure to children,<br />
pets and non-target wildlife.<br />
9:15 a.m. – 9:30 a.m.<br />
Refreshment Break<br />
9:30 a.m. – 10:30 a.m.<br />
technical 201<br />
Ant Control in Urban environments:<br />
Managing Carpenter, Argentine, Pavement<br />
and Harvester Ants<br />
Dr. Bob Davis, BASF <strong>Pest</strong> Control Solutions, Pflugerville, TX<br />
Ant control continues to be the most requested pest control<br />
service by customers. <strong>Management</strong> practices for urban pest ants<br />
vary depending on the species being controlled. Learn about the<br />
latest techniques and tricks for controlling the wood destroying<br />
carpenter ant as well as tips for controlling Argentine, pavement<br />
and harvester ants.<br />
Specialty Workshop<br />
Weed identification and Control in<br />
<strong>Southwestern</strong> turf<br />
Ryan Goss, New Mexico State University, Las Cruces, NM<br />
One of the many challenges facing turf grass managers in the<br />
<strong>Southwestern</strong> United States is weed control. In this session, learn<br />
how to identify commonly encountered weeds and strategies that<br />
pest management professionals can implement for control.<br />
10:45 a.m. – 11:45 a.m.<br />
technical 201<br />
Regulatory Update: What You Need to Know<br />
Bonnie Rabe, New Mexico Dept. of Agriculture,<br />
Las Cruces, NM<br />
Find out about the most important regulatory issues effecting<br />
pest management professionals in the Southwest and learn how<br />
to stay in compliance. Both State and Federal Regulations will be<br />
addressed in this must-attend session.<br />
Specialty Workshop<br />
ornamental <strong>Pest</strong> identification and Control<br />
Dr. Whitney Cranshaw, Colorado State University,<br />
Fort Collins, CO (invited)<br />
Ornamental plant pest management and plant health are closely<br />
related. <strong>Pest</strong> infestations may be the cause, or the result of poor<br />
plant health. Learn about how to identify some of the most<br />
problematic ornamental pests and how to make informed pest<br />
management decisions during this session.<br />
11:45 a.m. – 1:00 p.m.<br />
Lunch & exhibits<br />
1:00 p.m. – 2:00 p.m.<br />
technical 201<br />
the Universe of termite Control: the impact<br />
of the Biology and Behavior of <strong>Southwestern</strong><br />
termites on Control Methods<br />
Dr. Bob Davis, BASF <strong>Pest</strong> Control Solutions,<br />
Pflugerville, TX<br />
A complete understanding of the biology and behavior of subterranean<br />
termites cannot be overlooked as an important part of<br />
a successful control program. Learn about how the biology and<br />
behavior of this pest can influence how technicians select from the<br />
wide range of available termite control methods.<br />
Specialty Workshop<br />
Nuisance Wildlife Control in Urban Settings<br />
Rich Swinney, Critter Control, Albuquerque, NM<br />
More and more pest management firms provide nuisance wildlife<br />
control services in urban and suburban settings. Learn the important<br />
biology, behavior and control tips for the most common species<br />
including squirrels, raccoons, opossums and skunks. Trapping<br />
techniques as well as integrated pest management tips will be<br />
provided in this information packed session.
2:15 p.m. - 3:15 p.m.<br />
technical 201<br />
Desert <strong>Pest</strong>s: Scorpions, Sun Spiders and<br />
Other Unique <strong>Pest</strong>s<br />
Speaker TBA<br />
The unique environment encountered in the desert Southwest<br />
presents pest management professionals with a challenging<br />
array of pests. Learn about how understanding the biology and<br />
behavior of these pests can help technicians be better prepared<br />
to develop management plans to prevent and control these pests.<br />
Specialty Workshop<br />
Bird Control Basics: Developing a Successful<br />
integrated Bird <strong>Management</strong> Plan<br />
Jeff Kimmich, Arizona Wings N’ Stings, Glendale, AZ<br />
The equipment and control options available to the pest management<br />
professional can be overwhelming. This “show and tell”<br />
session will provide an overview of many of the physical exclusion<br />
options available to control nuisance birds in urban settings,<br />
including how to decide what equipment is right for the location<br />
and bird species involved to develop a successful integrated bird<br />
management program.<br />
3:15 p.m. – 4:00 p.m.<br />
Refreshment Break & exhibits<br />
4:00 p.m. – 5:00 p.m.<br />
technical 201<br />
Successful Strategies for Wood Destroying<br />
insect inspections<br />
Greg Baumann, Rollins, Inc., Atlanta, GA<br />
Performing WDI inspections requires a careful eye and attention<br />
to detail. In this session, learn about the good inspection techniques<br />
and proper documentation procedures using the NPMA-<br />
33 form. Come prepared with tough questions for the informative<br />
question answer session that will follow.<br />
Specialty Workshop<br />
Structural Fumigation: Strategies for Safe and<br />
Successful treatments<br />
Lee Whitmore, Beneficial Exterminating, Inc.,<br />
Hawthorne, CA<br />
Fumigation is a highly specialized service that requires specific<br />
training for safe and effective storage, handling, application<br />
and aeration. Learn what needs to be considered as part of a<br />
fumigation management plan and how to keep yourself and your<br />
customers safe throughout the entire fumigation process.<br />
5:00 p.m. – 6:00 p.m.<br />
General Session<br />
Bed Bug BMPs and an Update on NPMA’s Bed<br />
Bug Related efforts<br />
Jim Fredericks, <strong>National</strong> <strong>Pest</strong> <strong>Management</strong> <strong>Association</strong>,<br />
Fairfax, VA<br />
The <strong>National</strong> <strong>Pest</strong> <strong>Management</strong> <strong>Association</strong> has been leading<br />
the way in its efforts to provide practical guidance for pest management<br />
firms regarding bed bugs. In this session learn about<br />
NPMA’s efforts including the Best <strong>Management</strong> Practices for Bed<br />
Bugs and other NPMA bed bug initiatives including the most<br />
recent bed bug survey.<br />
6:00 p.m. – 7:00 p.m.<br />
Welcome Reception & exhibits<br />
Sponsored by NMPMA<br />
Friday, January 27<br />
7:00 a.m. – 3:00 p.m.<br />
Registration<br />
7:30 a.m. – 8:30 a.m.<br />
Breakfast & exhibits<br />
8:30 a.m. - 9:30 a.m.<br />
General Session<br />
emerging <strong>Pest</strong> Biology, Behavior and Control of<br />
turkestan Cockroaches<br />
Dr. Michael Rust, University of California, Riverside, CA<br />
The Turkestan cockroach (Blatta lateralis) is an important peridomestic<br />
cockroach species that continues to spread throughout the<br />
United States. Learn the latest methods for chemical and nonchemical<br />
control of this exotic species while exploring the pest’s<br />
biology and behavior.<br />
9:45 a.m. - 10:45 a.m.<br />
Business <strong>Management</strong><br />
the Business of Bed Bugs: How Your Contracts<br />
Can Protect Your Business<br />
Alfred Treleven, Sprague <strong>Pest</strong> Solutions, Tacoma, WA<br />
Bed bug services are increasingly making up a greater percentage<br />
of the service calls that pest management firms are responding<br />
to. As such, it’s important to make sure that your service agreements<br />
provide adequate protection for your company in an<br />
increasing litigious climate. This session will provide insight into<br />
how your company’s bed bug service contract can protect you<br />
from potential legal pitfalls.
interactive Workshop<br />
Safety training: Protect Yourself<br />
and Your Future<br />
Andrew Greess, Quality Equipment & Spray,<br />
Phoenix, AZ<br />
Minimizing exposure is the most effective way to reduce the<br />
hazards associated with working with pesticides. In this session,<br />
learn how to use and care for personal protective gear<br />
as well as techniques for reducing environmental hazards by<br />
applying pesticides in the safest possible manner.<br />
10:45 a.m. – 11:30 a.m.<br />
Refreshment Break & exhibits<br />
11:30 a.m. – 12:30 p.m.<br />
Business <strong>Management</strong><br />
the Business of Bird Control: What it takes to<br />
Successfully offer Nuisance Bird <strong>Management</strong><br />
Services<br />
Jeff Kimmich, Arizona Wings N’ Stings, Glendale, AZ<br />
The equipment and control options available to the pest<br />
management professional can be overwhelming. This session<br />
will provide an overview of many of the physical exclusion<br />
options available to control nuisance birds in urban settings<br />
and provide tips from an experienced professional about what<br />
to do (and what not to do) when entering the bird management<br />
market.<br />
interactive Workshop<br />
Stored Product <strong>Pest</strong>s identification and Field<br />
techniques<br />
Dr. Ted Granovsky, Granovsky Associates, Inc.,<br />
Bryan, TX<br />
Identifying the “little brown beetles” in stored products can<br />
make technicians nervous, but it doesn’t have to be that<br />
way. Learn about field ID tips that a technician can use with<br />
nothing more than a hand lens. In theory, treatment methods<br />
are the same regardless of the location: find the source and<br />
remove it, then take care of any insects that are left behind.<br />
But in the “real world,” it’s never so easy. Learn tips and tricks<br />
to make your next “little brown beetle” service a success.<br />
12:30 p.m. – 1:30 p.m.<br />
Luncheon with Suppliers<br />
1:30 p.m. – 2:30 p.m.<br />
Business <strong>Management</strong><br />
investing in Your People Power: How to Find,<br />
Hire and Retain outstanding employees<br />
Mary Kausch, HR Etc!, St. Louis , MO<br />
Finding, hiring and keeping excellent employees is easier said<br />
than done. Successfully recruiting and retaining top notch<br />
employees can make a huge difference in the growth of your<br />
company and the level of service provided to your clients. This<br />
session will arm you with the tools you need to maximize your<br />
ability to find and keep outstanding employees.<br />
interactive Workshop<br />
Understanding the ins and outs of Bed Bug<br />
treatment Methods<br />
Judy Black, Steritech Group, Inc., Broomfield, CO<br />
Bed bug services are one of the most labor intensive services<br />
that pest management professionals can provide. Learn about<br />
the critical steps in a bed bug treatment during this interactive<br />
session where the how, what, and why of bed bug treatment<br />
methods come to life.<br />
2:45 p.m. – 3:45 p.m.<br />
Business <strong>Management</strong><br />
increasing Sales in the 21 st Century<br />
Jack Lindsley, The Sutton Partners, Tempe, AZ<br />
Today's buyers are the most well-informed, technology savvy,<br />
sophisticated consumers the world has ever known. Learn tips<br />
and tricks from a true sales professional that will help you maximize<br />
your sales efforts in the 21st century.<br />
interactive Workshop<br />
Math for technicians: Mastering the Art and<br />
Science of termiticide Volume Calculations<br />
Larry Plecha, Biotec of New Mexico, Rio Rancho, NM<br />
There’s no way around it, to determine the proper volume of<br />
termiticide needed for a conventional termite application, you<br />
have to do some math. This session is a must for both new and<br />
veteran termite technicians and will provide tips and tricks for<br />
understanding termiticide label instructions and calculating the<br />
right amount of termiticide for the job.<br />
4:00 p.m. – 5:00 p.m.<br />
Concluding General Session<br />
termites of the Southwest—<br />
Research Update and Review<br />
Dr. Paul Baker, University of Arizona, Tucson, AZ<br />
Learn about the latest research into subterranean termites and<br />
how it can be applied in the field to increase the success rates of<br />
your termite control efforts. You will come away from this session<br />
with a greater appreciation for this fascinating and challenging<br />
pest.
RegisteR<br />
2012 <strong>Southwestern</strong> <strong>Conference</strong><br />
January 26-27<br />
Hard Rock Hotel & Casino<br />
Albuquerque, NM<br />
Attendee Information<br />
Please print or type clearly. Please complete on form per person. Photocopy form for additional registrants or register online at<br />
www.npmapestworld.org.<br />
Name ___________________________________________ Title _____________________________________________<br />
Company _________________________________________________________________________________________<br />
Address __________________________________________________________________________________________<br />
City ____________________________________________ State _____________________ Zip ___________________<br />
Phone __________________________________________ Fax ______________________________________________<br />
Co. E-mail _______________________________________Indiv. E-mail _______________________________________<br />
RegiStRAtioN FeeS<br />
Member Registration<br />
Early Bird<br />
(Through 1/5/2012)<br />
Regular<br />
(After 1/5/2012)<br />
1 st Attendee $195 $225<br />
2 or More Attendees $95 $125<br />
Daily Fee, per person ( Thurs. or Fri.) $125 $150<br />
Exhibit Hall Only, per person<br />
( Thurs. or Fri., includes lunch) $45 $55<br />
Early Bird<br />
Regular<br />
Non-Member Registration<br />
(Through 1/5/2012)<br />
(After 1/5/2012)<br />
1 st Attendee $245 $275<br />
2 or More Attendees $145 $175<br />
Daily Fee, per person ( Thurs. or Fri.) $150 $175<br />
Exhibit Hall Only, per person<br />
( Thurs. or Fri., includes lunch) $55 $65<br />
Full Registration Includes: Two days of conference programming, exhibit hall entry, two lunches,<br />
two continental breakfasts, two refreshment breaks, and a welcome reception.<br />
RegiSteR eARLY – FeeS iNCReASe oN-Site<br />
total Amount Due: _____________<br />
Method of Payment<br />
▫ Check (payable to NPMA) Enclosed ▫ Please Charge My: ▫ Visa ▫ MasterCard<br />
Name on Card<br />
Credit Card #<br />
Expiration Date<br />
Security Code<br />
Authorized Signature
3 Ways to Register<br />
Mail this form to NPMA:<br />
10460 North St., Fairfax, VA 22030<br />
Fax: (703) 352-3031<br />
Register online at www.npmapestworld.org<br />
Official Cancellation Policy<br />
Refunds will be made on the following schedule.<br />
All refund requests must be made in writing:<br />
Before Dec. 28 ..................................................... 100% Refund<br />
Between Dec. 28 and Jan. 3 .................................. 75% Refund<br />
Between Jan. 4 and Jan. 10 ................................... 50% Refund<br />
Between Jan. 11 and Jan. 17 ................................. 25% Refund<br />
After Jan. 18 and No Shows ...................................... No Refund<br />
Hotel Info<br />
The Hard Rock Hotel & Casino in Albuquerque is proud to<br />
boast breathtaking rooms with top-of-the-line amenities,<br />
convenient onsite services and shops, and picture-perfect<br />
scenery. And of course don’t forget the casino - discover<br />
Vegas-style gaming in the heart of beautiful New Mexico!<br />
For hotel reservations, call (877) 747-5382 by January 4 and<br />
mention “NPMA” with the code NPM0112 to receive the group<br />
rate of $89 per night. After January 4, rooms and rate are<br />
subject to availability.
New Mexico <strong>Pest</strong> <strong>Management</strong><br />
Colorado <strong>Pest</strong> Control <strong>Association</strong><br />
Co-Sponsored by:<br />
Sponsored by:<br />
Presented by:<br />
a Winning Investment<br />
2012<br />
<strong>Southwestern</strong><br />
<strong>Conference</strong><br />
NPMA<br />
10460 North Street<br />
Fairfax, VA 22030