Southwestern Conference - National Pest Management Association

2012
Southwestern
Conference
a Winning Investment
January 26–27
Hard Rock Hotel & Casino
Albuquerque, NM
Presented by:
Co-Sponsored by:
Colorado Pest Control Association
New Mexico Pest Management Association
Sponsored by:
THE NPMA 2012 REGIONAL CONFERENCE SERIES

We invite you to join us for the 2012 Southwestern Conference
at the Hard Rock Hotel & Casino in Albuquerque, New Mexico.
This is an exciting venue matched only by the exciting
and fresh program offered this year—a mix of in-depth
management sessions, interactive workshops and technical
courses featuring the latest research. We highlighted a few
more reasons to attend below.
The 2012 Southwestern Conference offers…
• More than 17 sessions where you can earn valuable
recertification credits in up to twelve states.
• A variety of unique formats, including
demonstrations, specialty workshops and keynote
sessions with industry experts.
• An exhibitor showcase that features more than 30
suppliers where you have over six hours to walk
through the exhibit hall.
• Networking with over 200 pest management
professionals from the same region dealing with the
same issues.
• A strong bed bug program covering everything
from treatment methods to the Best Management
Practices and other bed bug initiatives.
Take It All Home
Before, during and after the Southwestern Conference we post
speaker presentations and handouts online. As an attendee,
you will receive an e-mail before the meeting with the login
and password to access the conference proceedings page.
This is valuable information you can revisit even after the
conference is over.

PRogRam
Wednesday, January 25
2:00 p.m. – 6:00 p.m.
Registration
Thursday, January 26
7:00 a.m. – 5:30 p.m.
Registration
7:00 a.m. – 8:00 a.m.
Breakfast & exhibits
8:00 a.m. – 9:15 a.m.
Opening General Session
opening general Session: How Rodenticide
Label Changes Have impacted the Way
technicians Manage Rodents
Judy Black, The Steritech Group, Inc., Broomfield, CO
Recent changes to rodenticide label language have impacted the
way technicians are approaching rodent control in urban settings.
Find out how the changes have impacted technicians and how
they can adapt, using integrated pest management approaches to
successfully control rodents while minimizing exposure to children,
pets and non-target wildlife.
9:15 a.m. – 9:30 a.m.
Refreshment Break
9:30 a.m. – 10:30 a.m.
technical 201
Ant Control in Urban environments:
Managing Carpenter, Argentine, Pavement
and Harvester Ants
Dr. Bob Davis, BASF Pest Control Solutions, Pflugerville, TX
Ant control continues to be the most requested pest control
service by customers. Management practices for urban pest ants
vary depending on the species being controlled. Learn about the
latest techniques and tricks for controlling the wood destroying
carpenter ant as well as tips for controlling Argentine, pavement
and harvester ants.
Specialty Workshop
Weed identification and Control in
Southwestern turf
Ryan Goss, New Mexico State University, Las Cruces, NM
One of the many challenges facing turf grass managers in the
Southwestern United States is weed control. In this session, learn
how to identify commonly encountered weeds and strategies that
pest management professionals can implement for control.
10:45 a.m. – 11:45 a.m.
technical 201
Regulatory Update: What You Need to Know
Bonnie Rabe, New Mexico Dept. of Agriculture,
Las Cruces, NM
Find out about the most important regulatory issues effecting
pest management professionals in the Southwest and learn how
to stay in compliance. Both State and Federal Regulations will be
addressed in this must-attend session.
Specialty Workshop
ornamental Pest identification and Control
Dr. Whitney Cranshaw, Colorado State University,
Fort Collins, CO (invited)
Ornamental plant pest management and plant health are closely
related. Pest infestations may be the cause, or the result of poor
plant health. Learn about how to identify some of the most
problematic ornamental pests and how to make informed pest
management decisions during this session.
11:45 a.m. – 1:00 p.m.
Lunch & exhibits
1:00 p.m. – 2:00 p.m.
technical 201
the Universe of termite Control: the impact
of the Biology and Behavior of Southwestern
termites on Control Methods
Dr. Bob Davis, BASF Pest Control Solutions,
Pflugerville, TX
A complete understanding of the biology and behavior of subterranean
termites cannot be overlooked as an important part of
a successful control program. Learn about how the biology and
behavior of this pest can influence how technicians select from the
wide range of available termite control methods.
Specialty Workshop
Nuisance Wildlife Control in Urban Settings
Rich Swinney, Critter Control, Albuquerque, NM
More and more pest management firms provide nuisance wildlife
control services in urban and suburban settings. Learn the important
biology, behavior and control tips for the most common species
including squirrels, raccoons, opossums and skunks. Trapping
techniques as well as integrated pest management tips will be
provided in this information packed session.

2:15 p.m. - 3:15 p.m.
technical 201
Desert Pests: Scorpions, Sun Spiders and
Other Unique Pests
Speaker TBA
The unique environment encountered in the desert Southwest
presents pest management professionals with a challenging
array of pests. Learn about how understanding the biology and
behavior of these pests can help technicians be better prepared
to develop management plans to prevent and control these pests.
Specialty Workshop
Bird Control Basics: Developing a Successful
integrated Bird Management Plan
Jeff Kimmich, Arizona Wings N’ Stings, Glendale, AZ
The equipment and control options available to the pest management
professional can be overwhelming. This “show and tell”
session will provide an overview of many of the physical exclusion
options available to control nuisance birds in urban settings,
including how to decide what equipment is right for the location
and bird species involved to develop a successful integrated bird
management program.
3:15 p.m. – 4:00 p.m.
Refreshment Break & exhibits
4:00 p.m. – 5:00 p.m.
technical 201
Successful Strategies for Wood Destroying
insect inspections
Greg Baumann, Rollins, Inc., Atlanta, GA
Performing WDI inspections requires a careful eye and attention
to detail. In this session, learn about the good inspection techniques
and proper documentation procedures using the NPMA-
33 form. Come prepared with tough questions for the informative
question answer session that will follow.
Specialty Workshop
Structural Fumigation: Strategies for Safe and
Successful treatments
Lee Whitmore, Beneficial Exterminating, Inc.,
Hawthorne, CA
Fumigation is a highly specialized service that requires specific
training for safe and effective storage, handling, application
and aeration. Learn what needs to be considered as part of a
fumigation management plan and how to keep yourself and your
customers safe throughout the entire fumigation process.
5:00 p.m. – 6:00 p.m.
General Session
Bed Bug BMPs and an Update on NPMA’s Bed
Bug Related efforts
Jim Fredericks, National Pest Management Association,
Fairfax, VA
The National Pest Management Association has been leading
the way in its efforts to provide practical guidance for pest management
firms regarding bed bugs. In this session learn about
NPMA’s efforts including the Best Management Practices for Bed
Bugs and other NPMA bed bug initiatives including the most
recent bed bug survey.
6:00 p.m. – 7:00 p.m.
Welcome Reception & exhibits
Sponsored by NMPMA
Friday, January 27
7:00 a.m. – 3:00 p.m.
Registration
7:30 a.m. – 8:30 a.m.
Breakfast & exhibits
8:30 a.m. - 9:30 a.m.
General Session
emerging Pest Biology, Behavior and Control of
turkestan Cockroaches
Dr. Michael Rust, University of California, Riverside, CA
The Turkestan cockroach (Blatta lateralis) is an important peridomestic
cockroach species that continues to spread throughout the
United States. Learn the latest methods for chemical and nonchemical
control of this exotic species while exploring the pest’s
biology and behavior.
9:45 a.m. - 10:45 a.m.
Business Management
the Business of Bed Bugs: How Your Contracts
Can Protect Your Business
Alfred Treleven, Sprague Pest Solutions, Tacoma, WA
Bed bug services are increasingly making up a greater percentage
of the service calls that pest management firms are responding
to. As such, it’s important to make sure that your service agreements
provide adequate protection for your company in an
increasing litigious climate. This session will provide insight into
how your company’s bed bug service contract can protect you
from potential legal pitfalls.

interactive Workshop
Safety training: Protect Yourself
and Your Future
Andrew Greess, Quality Equipment & Spray,
Phoenix, AZ
Minimizing exposure is the most effective way to reduce the
hazards associated with working with pesticides. In this session,
learn how to use and care for personal protective gear
as well as techniques for reducing environmental hazards by
applying pesticides in the safest possible manner.
10:45 a.m. – 11:30 a.m.
Refreshment Break & exhibits
11:30 a.m. – 12:30 p.m.
Business Management
the Business of Bird Control: What it takes to
Successfully offer Nuisance Bird Management
Services
Jeff Kimmich, Arizona Wings N’ Stings, Glendale, AZ
The equipment and control options available to the pest
management professional can be overwhelming. This session
will provide an overview of many of the physical exclusion
options available to control nuisance birds in urban settings
and provide tips from an experienced professional about what
to do (and what not to do) when entering the bird management
market.
interactive Workshop
Stored Product Pests identification and Field
techniques
Dr. Ted Granovsky, Granovsky Associates, Inc.,
Bryan, TX
Identifying the “little brown beetles” in stored products can
make technicians nervous, but it doesn’t have to be that
way. Learn about field ID tips that a technician can use with
nothing more than a hand lens. In theory, treatment methods
are the same regardless of the location: find the source and
remove it, then take care of any insects that are left behind.
But in the “real world,” it’s never so easy. Learn tips and tricks
to make your next “little brown beetle” service a success.
12:30 p.m. – 1:30 p.m.
Luncheon with Suppliers
1:30 p.m. – 2:30 p.m.
Business Management
investing in Your People Power: How to Find,
Hire and Retain outstanding employees
Mary Kausch, HR Etc!, St. Louis , MO
Finding, hiring and keeping excellent employees is easier said
than done. Successfully recruiting and retaining top notch
employees can make a huge difference in the growth of your
company and the level of service provided to your clients. This
session will arm you with the tools you need to maximize your
ability to find and keep outstanding employees.
interactive Workshop
Understanding the ins and outs of Bed Bug
treatment Methods
Judy Black, Steritech Group, Inc., Broomfield, CO
Bed bug services are one of the most labor intensive services
that pest management professionals can provide. Learn about
the critical steps in a bed bug treatment during this interactive
session where the how, what, and why of bed bug treatment
methods come to life.
2:45 p.m. – 3:45 p.m.
Business Management
increasing Sales in the 21 st Century
Jack Lindsley, The Sutton Partners, Tempe, AZ
Today's buyers are the most well-informed, technology savvy,
sophisticated consumers the world has ever known. Learn tips
and tricks from a true sales professional that will help you maximize
your sales efforts in the 21st century.
interactive Workshop
Math for technicians: Mastering the Art and
Science of termiticide Volume Calculations
Larry Plecha, Biotec of New Mexico, Rio Rancho, NM
There’s no way around it, to determine the proper volume of
termiticide needed for a conventional termite application, you
have to do some math. This session is a must for both new and
veteran termite technicians and will provide tips and tricks for
understanding termiticide label instructions and calculating the
right amount of termiticide for the job.
4:00 p.m. – 5:00 p.m.
Concluding General Session
termites of the Southwest—
Research Update and Review
Dr. Paul Baker, University of Arizona, Tucson, AZ
Learn about the latest research into subterranean termites and
how it can be applied in the field to increase the success rates of
your termite control efforts. You will come away from this session
with a greater appreciation for this fascinating and challenging
pest.

RegisteR
2012 Southwestern Conference
January 26-27
Hard Rock Hotel & Casino
Albuquerque, NM
Attendee Information
Please print or type clearly. Please complete on form per person. Photocopy form for additional registrants or register online at
www.npmapestworld.org.
Name ___________________________________________ Title _____________________________________________
Company _________________________________________________________________________________________
Address __________________________________________________________________________________________
City ____________________________________________ State _____________________ Zip ___________________
Phone __________________________________________ Fax ______________________________________________
Co. E-mail _______________________________________Indiv. E-mail _______________________________________
RegiStRAtioN FeeS
Member Registration
Early Bird
(Through 1/5/2012)
Regular
(After 1/5/2012)
1 st Attendee $195 $225
2 or More Attendees $95 $125
Daily Fee, per person ( Thurs. or Fri.) $125 $150
Exhibit Hall Only, per person
( Thurs. or Fri., includes lunch) $45 $55
Early Bird
Regular
Non-Member Registration
(Through 1/5/2012)
(After 1/5/2012)
1 st Attendee $245 $275
2 or More Attendees $145 $175
Daily Fee, per person ( Thurs. or Fri.) $150 $175
Exhibit Hall Only, per person
( Thurs. or Fri., includes lunch) $55 $65
Full Registration Includes: Two days of conference programming, exhibit hall entry, two lunches,
two continental breakfasts, two refreshment breaks, and a welcome reception.
RegiSteR eARLY – FeeS iNCReASe oN-Site
total Amount Due: _____________
Method of Payment
▫ Check (payable to NPMA) Enclosed ▫ Please Charge My: ▫ Visa ▫ MasterCard
Name on Card
Credit Card #
Expiration Date
Security Code
Authorized Signature

3 Ways to Register
Mail this form to NPMA:
10460 North St., Fairfax, VA 22030
Fax: (703) 352-3031
Register online at www.npmapestworld.org
Official Cancellation Policy
Refunds will be made on the following schedule.
All refund requests must be made in writing:
Before Dec. 28 ..................................................... 100% Refund
Between Dec. 28 and Jan. 3 .................................. 75% Refund
Between Jan. 4 and Jan. 10 ................................... 50% Refund
Between Jan. 11 and Jan. 17 ................................. 25% Refund
After Jan. 18 and No Shows ...................................... No Refund
Hotel Info
The Hard Rock Hotel & Casino in Albuquerque is proud to
boast breathtaking rooms with top-of-the-line amenities,
convenient onsite services and shops, and picture-perfect
scenery. And of course don’t forget the casino - discover
Vegas-style gaming in the heart of beautiful New Mexico!
For hotel reservations, call (877) 747-5382 by January 4 and
mention “NPMA” with the code NPM0112 to receive the group
rate of $89 per night. After January 4, rooms and rate are
subject to availability.

New Mexico Pest Management
Colorado Pest Control Association
Co-Sponsored by:
Sponsored by:
Presented by:
a Winning Investment
2012
Southwestern
Conference
NPMA
10460 North Street
Fairfax, VA 22030