BalanceSheet 2011 - maharashtra gramin bank
BalanceSheet 2011 - maharashtra gramin bank
BalanceSheet 2011 - maharashtra gramin bank
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
20) Movement of NPA during the year:<br />
Particulars<br />
(Rs. in Lacs)<br />
31st March <strong>2011</strong> 31st March 2010<br />
Gross NPA as at the commencement of the year 6992.55 7002.80<br />
Additions during the year 2483.15 2882.28<br />
Less Reduction during the year<br />
i) Amounts recovered 1426.55 1847.16<br />
ii) Amounts Written Off 436.60 901.11<br />
iii) Upgradation 42.66 144.26<br />
Gross NPAs as at the close of the year 7569.89 6992.55<br />
Less Provisions 4360.06 4173.02<br />
Net NPA as at the close of the year 3209.83 2806.20<br />
21) Movement in provision for Non Performing Advances:<br />
(Rs. in Lacs)<br />
Particulars<br />
31st March<br />
<strong>2011</strong><br />
31st March<br />
2010<br />
Opening balance (excluding provisions on standard assets) 4173.02 5054.80<br />
Add: Provision made during the year 623.65 240.00<br />
Less: Write Off during the year 436.60 1121.78<br />
Closing Balance 4360.07 4173.02<br />
22) Disclosure of complaints:<br />
A. Customer Complaints -<br />
Sr. Particulars Details<br />
a No. of complaints pending at the beginning of the year 17<br />
b No. of complaints received during the year 63<br />
c No. of complaints redressed during the year 74<br />
d No. of complaints pending at the end of the year 06<br />
B. Award passed by the Banking Ombudsman -<br />
Sr. Particulars Details<br />
a No. of unimplemented Awards at the beginning of the year Nil<br />
b No. of Awards passed by the Banking Ombudsman during the year Nil<br />
c No. of Awards implemented during the year Nil<br />
d No. of unimplemented Awards at the end of the year Nil