Swedish Red Cross Annual Report 2012 - Svenska Röda Korset
Swedish Red Cross Annual Report 2012 - Svenska Röda Korset
Swedish Red Cross Annual Report 2012 - Svenska Röda Korset
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No one should be<br />
left alone in a disaster<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2012</strong>
A Word from the Secretary General and the President<br />
We are there for people before,<br />
during and after each disaster<br />
young man has been shot in the head.<br />
Hamza and his colleagues lift the injured 18-yearold<br />
into the ambulance and start Cardiopulmonary<br />
Resuscitation (CPR). They drive him at high speed to a hospital<br />
in Damascus that is still offering specialist medical<br />
treatment.<br />
By the end of the working day – 17 December <strong>2012</strong> –<br />
Hamza and his team of volunteers from Syrian <strong>Red</strong><br />
Crescent have taken a further nine casualties to hospital.<br />
Fear, pain and a struggle to survive have been the everyday<br />
experience of millions of Syrians for the last two years. At the<br />
beginning of 2013 it was estimated that as many as four million<br />
people – equivalent to almost half the population of Sweden<br />
– were in acute need of humanitarian assistance there.<br />
Thanks to the drive and dedication of the <strong>Red</strong> <strong>Cross</strong><br />
movement’s volunteers in Syria, during <strong>2012</strong> we were able<br />
to assist two million conflict-affected people with clean<br />
water, food, tents, mattresses or hygiene kits – as well as<br />
medical treatment.<br />
The story of how the <strong>Red</strong> <strong>Cross</strong> movement is today<br />
able to help casualties in Syria with healthcare and medical<br />
treatment started some ten years ago, when another war in<br />
the region – the American invasion of Iraq – had just begun.<br />
That conflict led to over one million Iraqis fleeing to Syria.<br />
Within just a few years, the humanitarian consequences<br />
had become immense. One of the biggest problems for the<br />
refugees was accessing healthcare and medical treatment.<br />
Therefore, in 2007 the <strong>Red</strong> <strong>Cross</strong> movement in Syria introduced<br />
a nationwide initiative to open clinics offering healthcare<br />
and medical treatment to Iraqi refugees, as well as to<br />
vulnerable groups within the Syrian population. The <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong> was a driving force behind this work.<br />
Many of the Iraqis have now fled again – this time from<br />
the conflict in Syria to a (relatively) peaceful Iraq. However,<br />
in Syria the situation is anything but peaceful: many people<br />
have been injured in the fighting, and in many places the<br />
state’s healthcare services are in ruins. Never theless, the <strong>Red</strong><br />
<strong>Cross</strong> movement’s clinics remain and can offer healthcare<br />
and medical treatment to tens of thousands of people each<br />
year.<br />
ost of the Syrians who fled the fighting –<br />
probably two million in total – have moved within<br />
their own country. During <strong>2012</strong> a steady trickle<br />
managed to escape to Sweden, and over 7 800 Syrians sought<br />
asylum here last year. More than 100 ended up in the <strong>Swedish</strong><br />
Migration Board’s asylum reception centre close to the Grytan<br />
artillery range in the middle of the forests of Jämtland.<br />
Even here the <strong>Red</strong> <strong>Cross</strong> is present. The <strong>Red</strong> <strong>Cross</strong> volunteers’<br />
regular visits are a welcome interruption to a typical<br />
day’s waiting for an answer to an application for asylum.<br />
They provide coffee and cake, and have arranged for a<br />
table-tennis table. Tuesdays are dedicated to a “language<br />
café”, and on Saturdays the <strong>Red</strong> <strong>Cross</strong> volunteers hire skis<br />
and bring them along. There is much laughter; initiatives like<br />
this bring people together and break down barriers.<br />
“The <strong>Red</strong> <strong>Cross</strong> is our only contact with <strong>Swedish</strong> society,<br />
and they help us to break out of our isolation,” states Abu<br />
Hassan, who fled from the fighting in Damascus.<br />
Every year, refugees from other countries who<br />
have sought protection in Sweden share similar stories with<br />
us and our colleagues. They are all living proof that the <strong>Red</strong><br />
<strong>Cross</strong> is a tight-knit humantarian network that is present<br />
before, during and after each war or disaster. This is unique<br />
among humanitarian organisations - and something we are<br />
extremely proud of.<br />
It is also a way of working that we are anxious to administer<br />
and develop. In <strong>2012</strong> we therefore intensified our change<br />
project within the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> that was introduced in<br />
2010. By focusing on the operations that make the greatest<br />
difference to vulnerable people the <strong>Red</strong> <strong>Cross</strong>’ initiatives and<br />
its finances have improved. This work has led to further efficiency<br />
improvements within the salaried part of the organisation.<br />
Among other improvements, support for the local <strong>Red</strong><br />
<strong>Cross</strong> branches has been centralised during the year. In turn,<br />
this helped the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> to balance its books for<br />
the first time in many years.<br />
This is not an end in itself for the <strong>Red</strong> <strong>Cross</strong>, but it will be<br />
necessary over the long term in order to allow Hamza and his<br />
colleagues to continue to evacuate and look after the victims<br />
of Syria’s civil war.<br />
Eva von Oelreich, President<br />
Ulrika Årehed Kågström, Secretary General<br />
Photo: Magnus Bergström<br />
3
MEETINGS BUILD STABLE INCOME<br />
Long-term, stable income is essential<br />
so that the <strong>Red</strong> <strong>Cross</strong> can carry out<br />
qualitative humanitarian work. Therefore,<br />
our main focus in <strong>2012</strong> was<br />
on increasing the number of monthly<br />
donors. The <strong>Red</strong> <strong>Cross</strong>’ Face to Face<br />
canvassers were a crucial element of<br />
this work.<br />
Financial<br />
Statements<br />
<strong>Report</strong> of the Central<br />
Board of Directors 4<br />
Income Statement 14<br />
Balance Sheet 15<br />
Cash Flow Statement 16<br />
Key Ratios 2007-12 17<br />
Accounting Policies and<br />
Valuation Principles 18<br />
Notes to the Accounts 21<br />
Auditors’ <strong>Report</strong> 29<br />
Financial Statements of the<br />
Central Board of Directors of the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>, <strong>Swedish</strong><br />
reg. no. 802002-8711<br />
4<br />
Photo: Hans Reuterskiöld/<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
5
<strong>Report</strong> of the Central Board of Directors<br />
The Central Board of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> (<strong>Swedish</strong> reg. no. 802002-8711; the term Board<br />
of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is used in the following text) hereby presents the Financial Statements<br />
for the <strong>2012</strong> financial year. These Financial Statements do not include independent legal entities<br />
such as the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ local branches (local associations), the associated <strong>Red</strong> <strong>Cross</strong><br />
Home trust and other associated trusts, as these prepare their own annual report and accounts.<br />
Focus on disasters and results<br />
The foremost disaster organisation in Sweden<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> was founded in 1865 and has its head<br />
office in Stockholm.<br />
Today, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is the largest volunteer humanitarian<br />
organisation in Sweden.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is organised into 1 050 branches<br />
around the country and has offices in Göteborg, Malmö, Stockholm<br />
and Umeå. There are also treatment centres for victims<br />
of war and tortured in Stockholm (a separate trust), Skövde,<br />
Malmö, Uppsala and Skellefteå.<br />
The work of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is carried out by 31 500<br />
volunteers and elected representatives, together with a staff of<br />
254 employees (average figure).<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is part of the International <strong>Red</strong> <strong>Cross</strong><br />
and <strong>Red</strong> Crescent Movement which consists today of 188 national<br />
societies. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> carries on activities both in<br />
Sweden and abroad. The international activities of the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong> are channelled via the International Federation of<br />
<strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Societies in order to coordinate this<br />
international assistance in the best possible manner. This international<br />
work is also carried out in close cooperation with National<br />
Societies in other countries.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> works extensively with the International<br />
Committee of the <strong>Red</strong> <strong>Cross</strong> whose task is to provide<br />
humanitarian aid in the event of armed conflicts.<br />
During the year, 52 delegates took part in 64 international<br />
missions for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>, the International Federation<br />
of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Societies and the International<br />
Committee of the <strong>Red</strong> <strong>Cross</strong>.<br />
THE INTERNATIONAL<br />
RED CROSS AND<br />
RED CRESCENT<br />
MOVEMENT<br />
National<br />
societies<br />
The International<br />
Committee of<br />
the <strong>Red</strong> <strong>Cross</strong><br />
International Conference<br />
of the <strong>Red</strong> <strong>Cross</strong><br />
and <strong>Red</strong> Crescent<br />
• is the highest<br />
decision-making body<br />
• is held every fourth year<br />
STATES which<br />
have ratified<br />
the Geneva<br />
conventions<br />
The International<br />
Federation of<br />
<strong>Red</strong> <strong>Cross</strong> and<br />
<strong>Red</strong> Crescent<br />
Societies<br />
Do more, do it better, reach further<br />
The General Assembly of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in 2011 decided<br />
to adopt a new operational focus for the <strong>2012</strong> – 2015 period<br />
– Do more, do it better, reach furher. This new focus is based<br />
on the International Federation of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent<br />
Societies’ long-term strategy document Strategy 2020, which<br />
outlines the three strategic aims for the International Federation<br />
of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Societies:<br />
• Save lives, protect livelihoods, and strengthen recovery<br />
from disasters and crises<br />
• Enable healthy and safe living<br />
• Promote social inclusion and a culture of non-violence<br />
and peace<br />
The operational focus of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> therefore<br />
states the three primary operational areas within which the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> carries on activities locally, nationally and<br />
internationally:<br />
• conflicts and disasters<br />
• migration<br />
• health and social inclusion<br />
In addition, the operational focus also states how the operations<br />
shall be carried on in terms of:<br />
• voluntary engagement and resource mobilisation<br />
• organisational development<br />
• communication<br />
In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> adopted a clearer focus on<br />
our humanitarian tasks to assist people who were affected by<br />
disasters and crises – both abroad and at home in Sweden. Our<br />
vision is to at all times be at hand before, during and after<br />
disasters and crises in order to fulfil our promise that no one<br />
should be left to be alone in a crisis.<br />
SIGNIFICANT EVENTS DURING THE YEAR<br />
Civil war in Syria<br />
The violence in Syria escalated during <strong>2012</strong>. The flow of refugees<br />
both within and out of the country increased in scale. Four million<br />
people in Syria were considered to be in acute need of help at the<br />
end of the year. The International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent<br />
Movement is one of the few humanitarian organisations present<br />
throughout the country and was successful in helping two million<br />
people during the course of the year.<br />
In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> provided support to the International<br />
<strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Movement’s operations in<br />
a variety of different ways. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> contributed<br />
funds to the appeals of the International Federation of <strong>Red</strong> <strong>Cross</strong><br />
and <strong>Red</strong> Crescent Societies for the humanitarian work in Syria<br />
and to support the people who have taken refuge in neighbouring<br />
countries. There continued to be a great need to evacuate<br />
wounded from the conflict. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> was able to<br />
assist, with the help of donated funds, the Syrian <strong>Red</strong> Crescent<br />
to acquire two more ambulances for use in its vital work. During<br />
the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also made three delegates available<br />
to the International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Movement<br />
in order to support the work in Syria and in the neighbouring<br />
countries.<br />
Drought and food crisis in West Africa<br />
Drought again had a devastating impact on several countries in<br />
West Africa in <strong>2012</strong>. Harvests were ruined and many vulnerable<br />
people suffered acute malnutrition. The International Federation<br />
of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Societies appealed for assistance<br />
in a number of different appeal campaigns. The <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong> responded quickly to emergency appeals for Niger and<br />
Mauretania.<br />
Care for undocumented migrants in Sweden<br />
During <strong>2012</strong>, the <strong>Swedish</strong> Government and the Green Party<br />
in Sweden declared that undocumented migrants should have<br />
the right to receive subsidised health care and treatment which<br />
could not be deferred. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has advocated for<br />
several years to bring about a change in line with this declaration.<br />
However, in our statement of opinion on the proposed<br />
policy change, we expressed our concern for the term “treatment<br />
which could not be deferred” which risks to be defined differently<br />
depending on the health personnel involved or the County<br />
Administrative Board which would have the task of interpreting<br />
the legislation.<br />
Relaxation of the burden of proof for family reunification<br />
In recent years the right to reunite families has been drastically<br />
curtailed as, among other things, stricter standards of proof have<br />
been imposed in regard to identity documents. In <strong>2012</strong> a relaxation<br />
of the burden of proof was introduced in regard to identity<br />
requirements in specific instances when families with children<br />
can prove their consanguinity by means of DNA tests. The<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> acted as the legal representative in the family<br />
reunification case which ultimately led to the change. Relaxation<br />
of the burden of proof is the result of long-term efforts where we<br />
have also acted in other family reunification cases and achieved<br />
publicity in the media for this issue.<br />
Focus on humanitarian roles resulted in finances in balance<br />
In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> streamlined its operations in<br />
order to better be able to meet the needs of people impacted by<br />
disasters and crises. This work has to a large extent contributed<br />
to the positive financial result of SEK 11.5 million (-26.6 million)<br />
for the year.<br />
SIGNIFICANT EVENTS AFTER THE END OF THE FINANCIAL YEAR<br />
Meeting place opened for undocumented persons<br />
Undocumented migrants are a very vulnerable group in <strong>Swedish</strong><br />
society. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has organised care and assistance<br />
for this group since 2006.<br />
In January 2013, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> expanded this work<br />
with the opening of a meeting place in Stockholm for undocumented<br />
migrants. Visitors can obtain both legal help and psychosocial<br />
support here. The meeting place also offers the opportunity<br />
to socialize and provides a play venue for children.<br />
WyWallet made fundraising via sms plummet<br />
An important appeal channel for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is<br />
donations by text message (sms). The major telecommunication<br />
companies in Sweden introduced a new business model<br />
(WyWallet) for payment by text message in 2013. This model<br />
has made it more difficult for the general public to donate via<br />
text message and has thereby reduced the opportunity for the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> to raise money via text message (sms)<br />
donations.<br />
In our Christmas campaign we appealed for new donors<br />
and clarified the image of the <strong>Red</strong> <strong>Cross</strong> as a disaster response<br />
organisation.<br />
INCOME<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ planned income (own fundraising)<br />
increased in <strong>2012</strong>. But as the number of major disasters was<br />
relatively few in number, total income fell by 5.5 percent and<br />
amounted to SEK 611.4 million (646.8 million). Of this total<br />
income, operational income accounted for SEK 544.1 million<br />
(576.6 million) and the result from financial investments totalled<br />
SEK 67.3 million (70.2 million).<br />
External grants<br />
External grants continue to be an important source of income for<br />
the operations of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>. During the year, these<br />
grants totalled SEK 291.5 million (331.3 million), that is to say<br />
a decline of 12 percent. This fall is due primarily to lower grants<br />
from Sida (the <strong>Swedish</strong> International Development Cooperation<br />
Agency) of SEK 32.5 million and of SEK 2.8 million from the<br />
<strong>Swedish</strong> Civil Contingencies Agency. The lower grant from Sida<br />
is largely attributable to the fact that fewer major disasters occurred<br />
in <strong>2012</strong>.<br />
Fundraising appeals<br />
Income raised from fundraising appeals during the year increased<br />
by SEK 16.1 million and totalled SEK 209.7 million<br />
(193.6 million). The general public donates to branches, through<br />
monthly donations and through legacies, but also from postal<br />
and sms donations, as well as via www.redcross.se.<br />
The branches continue to be important for a strong local<br />
presence throughout the country; both for social activities as well<br />
as for raising funds. An increasingly greater percentage of the<br />
funds raised by branches comes from the sale of second-hand<br />
items at the around 270 Kupan Meeting Places and from secondhand<br />
stores in Sweden. During the year, a new method has been<br />
employed, so-called door-to-door recruitment, in order to recruit<br />
new monthly donors by contacting people at home (read more<br />
about this on page 7). Many new monthly donors have been<br />
recruited by our staff in this way. The work to recruit monthly<br />
donors on the street and in public spaces, so-called Face to Face<br />
recruitment, has also been intensified.<br />
In <strong>2012</strong>, the <strong>Swedish</strong> Postcode Lottery raised SEK 33 million,<br />
which makes the lottery the single largest cooperative fundraising<br />
effort. Thanks to this cooperation, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
was also given the opportunity to showcase its operations.<br />
However, no funds were received from the Lottery in 2011<br />
due to a change in the routines for paying out funds from the<br />
<strong>Swedish</strong> Postcode Lottery. The Lottery obtains its funds from the<br />
general public and these funds are recorded in the income statement<br />
as funds from the general public. The cooperation with ICA<br />
6 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 7
“<br />
People who want to help, influence and bring about change are essential in order that we can raise<br />
money and employ these funds in valuable relief efforts throughout the world. Everything you read<br />
about in this <strong>Annual</strong> <strong>Report</strong> is possible thanks to the trust that the <strong>Red</strong> <strong>Cross</strong> has and the support we<br />
receive from members and volunteers, as well as donors and the general public in Sweden.<br />
UMEÅ: NEW monthly<br />
DONOR<br />
Emilia Hillman rang the bell<br />
and just a short while later<br />
Anders Wittenström became<br />
a monthly donor.<br />
continues to grow where customers can donate the money back<br />
on returning empty bottles and similar containers to the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong>. The designer, Efva Attling, continued to contribute<br />
by selling popular jewellery for the benefit of the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong>. Our cooperation with Ramlösa within the framework of<br />
a water project in Ethiopia has also proved to be successful.<br />
Media interest is often a precondition for carrying on successful<br />
fundraising. The low number of natural disasters in <strong>2012</strong><br />
also resulted in lower exposure in the media, which made raising<br />
money a challenge for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />
During the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> focused attention<br />
through a fundraising campaign on the major hunger catastrophe<br />
which was affecting West Africa.<br />
The <strong>Red</strong> <strong>Cross</strong>’ work to reunite families was highlighted in<br />
another campaign during the year. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> launched<br />
the “Are you a fellow citizen” television campaign in connection<br />
with Christmas. The campaign was very well received,<br />
not least in social media, and generated many new donors for the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />
In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has focused on creating<br />
long-term stable growth, primarily through initiatives to increase<br />
the number of monthly donors, but also by targeting effort to<br />
increase bequests in people’s wills.<br />
Membership subscriptions<br />
Membership numbers have continued to fall during the year<br />
as they have for many other voluntary membership organisations.<br />
As a result of this decline in membership figures, and the<br />
change in breakdown between local branches and the central<br />
organisation, income from membership subscriptions has fallen<br />
by 25 percent to SEK 13.7 million (18.2 million). From <strong>2012</strong>,<br />
membership subscription fees have been shared equally between<br />
the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ local branches and its Central Board of<br />
Directors (in accordance with the decision of the 2011 General<br />
Assembly). The breakdown in previous years was that the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ local branches received 40 percent and the<br />
Central Board 60 percent.<br />
Courses and other sales activities<br />
Income from courses and other sales activities amounted to SEK<br />
26 million (27.6 million). Course income comes primarily from<br />
TOTAL INCOME <strong>2012</strong><br />
Total income for <strong>2012</strong><br />
SEK 611.4 million, 100.0 %<br />
External grants:<br />
SEK 291.5 million, 47.7 %<br />
Fundraising:<br />
SEK 209.7 million, 34.3 %<br />
Financial investments:<br />
SEK 67.3 million, 11.0 %<br />
Course income and other sales:<br />
SEK 26.0 million, 4.3 %<br />
Membership subscriptions:<br />
SEK 13.7 million, 2.2 %<br />
Other income:<br />
SEK 3.2 million, 0.5 %<br />
training courses in first aid and crisis support. This income has<br />
fallen during the year due to a deliberate prioritisation as the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has reorganised its first aid training. Previously<br />
the emphasis was on sales of first aid courses to companies<br />
and workplaces. However, other organisations offer this type of<br />
course. As of <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is therefore focusing<br />
resources on training individuals and voluntary organisations.<br />
COSTS<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ costs include costs for specific purposes<br />
(the costs for the different areas of operation) and costs associated<br />
with fundraising, membership administration and administration.<br />
In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has also had one-off costs<br />
for restructuring of the staff organisation.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ costs fell during <strong>2012</strong> by 10.9 percent<br />
to SEK 599.9 million (673.4 million). The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />
operational focus and the fact that <strong>2012</strong> has seen fewer disasters<br />
and therefore fewer deployments are the primary reasons for<br />
the lower costs. An increased operational focus, more effective<br />
forms of cooperation and the goal to achieve balance in our<br />
finances are important elements in the change processes of recent<br />
years. Costs relating to specific purposes amounted to SEK 508.3<br />
million compared with SEK 593.6 million in the previous year,<br />
which is a decrease of 14.4 percent.<br />
Costs associated with fundraising, membership and administration<br />
have fallen from SEK 79.8 million to SEK 73.0 million in<br />
<strong>2012</strong>, that is to say a reduction of 8.5 percent.<br />
The guideline figures of the <strong>Swedish</strong> Fundraising Control,<br />
which measures the percentage of costs for fundraising, membership<br />
and administration in relation to total income, amounted in<br />
<strong>2012</strong> to 14 percent (for a more detailed calculation see the Accounting<br />
Policies and Valuation Principles section). 14 percent<br />
is significantly lower than the 25 percent that the <strong>Swedish</strong> Fundraising<br />
Control allows.<br />
COSTS FOR SPECIFIC PURPOSES<br />
The costs for specific purposes for the year of SEK 508.3 million<br />
(593.6 million) can be broken down into SEK 224.5 million<br />
(229.2 million) for national operations and SEK 283.8 million<br />
(364.4 million) for international operations.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ international operations help the<br />
INCOME FROM FUNDRAISING<br />
Income from fundraising<br />
<strong>2012</strong>: SEK 209.7 million<br />
100 %<br />
General public including the <strong>Swedish</strong><br />
Postcode Lottery: SEK 87.1 million, 41.6 %<br />
Funds raised by the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
local branches: SEK 53.9 million, 25.7 %<br />
Bequests and donations:<br />
SEK 42.2 million, 20.1 %<br />
Radiohjälpen including Världens Barn:<br />
SEK 13.0 million, 6.2 %<br />
Corporate: SEK 10.1 million, 4.8 %<br />
Other external funds, trusts and other<br />
organisations: SEK 3.4 million,1.6 %<br />
Knocking on the door<br />
creates long-term income<br />
In <strong>2012</strong> the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> focused strongly on building long-term and predictable income<br />
for humanitarian work by recruiting more monthly donors. Our Face to Face recruiters meet<br />
people on the street and in public spaces and our so-called door-to-door recruiters ring doorbells.<br />
What did you think when the <strong>Red</strong> <strong>Cross</strong><br />
came and knocked on your door<br />
– They have a good reason to call<br />
on people. They’re not selling vacuum<br />
cleaners and it’s better than a salesperson<br />
calling on the phone. It’s more personal<br />
in a way.<br />
You have worked with Face to Face<br />
recruitment previously; what’s the difference<br />
compared with recruiting door-todoor<br />
– Door-to-door is really fun. It turns<br />
into a different type of conversation where<br />
you get a more meaningful contact with<br />
the person who opens the door. I thought<br />
it would be hard to address people in their<br />
homes, but many take the time to listen.<br />
Can you share your experience and give<br />
us a couple of recruiting tips<br />
– I introduce myself and ask the person<br />
who comes to the door if he or she would<br />
like to help prevent a disaster I tell them<br />
that we are world’s largest humanitarian<br />
network and that we can be found in 188<br />
countries and that we work before, during<br />
and after disasters. Then I usually relate<br />
how we are working in a current disaster<br />
or conflict situation, such as in Syria. Then<br />
Why did you choose to support<br />
the <strong>Red</strong> <strong>Cross</strong><br />
– I thought it was a really good cause<br />
as the <strong>Red</strong> <strong>Cross</strong> is present in all countries<br />
and you help everyone, not just a special<br />
group. Therefore you don’t have any<br />
problems in working in countries that<br />
might be controversial.<br />
I ask the person at the door what he or she<br />
think is important, listen to what they’re<br />
saying and confirm that the <strong>Red</strong> <strong>Cross</strong> is<br />
working with the issues that are relevant to<br />
them – if that is in fact the case.<br />
What’s it like to work for the <strong>Red</strong> <strong>Cross</strong><br />
– We have such a great team in Umeå<br />
and you feel as though you are doing<br />
something worthwhile. You also gain a lot<br />
of knowledge about what’s happening in<br />
the world.<br />
Photo: Johan Gunséus<br />
HELLO THERE … ANDERS WITTENSTRÖM IN UMEÅ, ONE OF THOSE WHO THE SWEDISH RED CROSS HAVE CALLED ON<br />
Why did you decide to support us by<br />
becoming a monthly donor<br />
– I think it’s easier. When you’ve<br />
signed up, the money goes automatically<br />
so that it’s not just in connection with a<br />
special ‘gala’ campaign. You also have<br />
control over what you give as you decide<br />
the monthly sum yourself. ●<br />
HELLO THERE – EMILIA HILLMAN, ONE OF THE RED CROSS’ MOST SUCCESSFUL DOOR-TO-DOOR RECRUITERS<br />
What are the advantages with this specific<br />
method<br />
– Monthly donors result in a more<br />
stable income stream compared with<br />
money that is put in the collection boxes.<br />
Many people feel also feel more assured<br />
when they fill in a form at home, and<br />
more people know their bank account<br />
numbers than when you recruit people on<br />
the street and in public spaces. ●<br />
Text: Erik Olsson/<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
RECRUITERS BOOST THE LOCAL RED CROSS WORK<br />
– One of the positive effects of <strong>Red</strong> <strong>Cross</strong> recruiters being visible in<br />
the streets and public spaces is that more people are coming to our<br />
premises. These are people who are interested in becoming involved<br />
in voluntary work or who come in order to visit the Kupan meeting<br />
place, states Daniel Norman, Head of Operations for the Umeå branch<br />
of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>. ●<br />
8<br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 9
International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Movement to provide<br />
an effective, relevant and necessary assistance to people who are<br />
affected by humanitarian crises, disasters and conflicts. These<br />
international operations also show demonstrable results and<br />
make the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> a visible actor on international<br />
humanitarian issues.<br />
The national operations create the preconditions so that the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is a relevant, proactive and visible organisation<br />
within disaster management and crisis support. The <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong> shall support, develop and implement operations<br />
where the need is greatest, with a specific development focus<br />
on socio-economically vulnerable areas and on initiatives that<br />
reduce vulnerability arising from disasters and conflicts.<br />
Costs associated with operations are termed costs for specific<br />
purposes. The specific operational areas have been changed as a<br />
result of the operational focus for <strong>2012</strong> and can be broken down<br />
into the areas listed below. These specific operational areas cover<br />
both national and international operations.<br />
1. Conflicts and disasters<br />
2. Migration<br />
3. Health and social inclusion<br />
4. Voluntary engagement and resource mobilisation<br />
5. Organisational development<br />
6. Communication<br />
THE SWEDISH RED CROSS’ FOCUS COUNTRIES<br />
LONG-TERM<br />
PARTNERSHIP<br />
STARTED<br />
IN PROGRESS<br />
LONG-TERM<br />
PARTNERSHIP<br />
NOT YET STARTED<br />
BANGLADESH<br />
AFGHANISTAN<br />
MYANMAR<br />
IRAQ<br />
NORTH KOREA<br />
PALESTINE<br />
ZIMBABWE<br />
SUDAN<br />
Conflict and disaster<br />
The international work of the specific operational areas includes<br />
resilience and recovery, organisational development, emergencies<br />
and conflicts. The costs for international operations have fallen<br />
during the year by 22.1 percent and total SEK 283.8 million<br />
(364.4 million).<br />
The reduction in costs results from the fact that the world<br />
has not been affected by any major natural disasters that have<br />
gained any significant media attention in <strong>2012</strong>. On the other<br />
hand, a number of countries have suffered small-scale disasters,<br />
many of which hardly received a mention in the media. This<br />
resulted in 44 emergency appeals being launched during the year<br />
by the International Federation of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent<br />
Societies, of which the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> responded to 27. This<br />
can be compared with 2011 when 28 appeals were launched, of<br />
which the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> responded to 25. As the number of<br />
emergency appeals for small-scale disasters increased in number,<br />
the International Federation of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent<br />
Societies needed more financial support for its Disaster Relief<br />
Emergency Fund (DREF). Therefore the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
increased its support to the fund during the year. In total,<br />
SEK 105.8 million<br />
(135.8 million) was used for disaster responses in <strong>2012</strong>.<br />
The fact that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> responded in <strong>2012</strong> to<br />
fewer appeals in relative terms is an element of our deliberate<br />
LIBERIA<br />
SOUTH SUDAN<br />
DR CONGO<br />
SOMALIA<br />
ETHIOPIA<br />
UGANDA<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> continued in <strong>2012</strong> to focus its international work on a selection of countries. Our long-term goal is to establish long-term partnerships<br />
with International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent societies in 14 countries. This illustration shows how far we have come in this work.<br />
re-focus. This focus also includes a gradual increased involvement<br />
and in-depth follow-up in several of the disaster responses<br />
in which the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has become involved. Examples<br />
of such involvement by the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in <strong>2012</strong> include<br />
above all the relief assistance to Syria, West Africa/the Sahel<br />
area (primarily Niger and Mauretania) and the Horn of Africa.<br />
The work of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> to strengthen the resilience<br />
and the ability to recover of vulnerable people continued<br />
during the year with initiatives within a variety of areas such<br />
as for example local-based disaster preparedness, health, water<br />
and sanitation. The nature of this work varied depending on the<br />
needs assessment in the respective context and country.<br />
During the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has continued its<br />
focus in accordance with the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ international<br />
direction with a concentration on 14 countries (see the illustration<br />
on page 8). These partnerships have been selected on the<br />
basis of their humanitarian needs. A dialogue which aims to<br />
achieve in-depth partnerships with the International <strong>Red</strong> <strong>Cross</strong><br />
and <strong>Red</strong> Crescent National Societies in these countries has been<br />
started and five dialogue meetings were held in <strong>2012</strong>.<br />
The International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent societies in<br />
the respective countries gave a positive reception to this model<br />
and expressed their appreciation that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
is looking to work closely with them. The model encourages<br />
an open dialogue and the National Societies appreciate that the<br />
partnership is viewed as a relationship of equals. It also functions<br />
as a good way of raising and discussing sensitive issues such<br />
as corruption and the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ relation to the state.<br />
Many of the International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent societies<br />
with which the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has chosen to carry on<br />
a partnership dialogue operate in countries which are affected<br />
by extensive corruption. In this situation, it is important to have<br />
discussed how the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> can assist in the preventative<br />
work and how the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> expects the National<br />
Societies in the different focus countries to act if corruption is<br />
suspected.<br />
In addition to the 14 long-term countries, the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong> has also worked during the year with the continued<br />
phasing-out of our cooperation with Namibia and Malawi, and<br />
assisted with the rebuilding work in Haiti. Furthermore, the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also collaborated with the International<br />
Committee of the <strong>Red</strong> <strong>Cross</strong> as to responses in Afghanistan,<br />
Sudan and Ethiopia. A total of SEK 151 million was used for<br />
long-term international programme activities.<br />
The national work in the specific operational areas includes<br />
national contingency services, civil defence medical services,<br />
first aid, humanitarian values and the <strong>Red</strong> <strong>Cross</strong> in the <strong>Swedish</strong><br />
school system. The costs of these national operations fell by<br />
28.5 percent to SEK 49.2 million (68.8 million). This reduction<br />
is a result of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ new focus and primarily<br />
related to the fact that the assignment to provide training within<br />
civil defence medical services for the <strong>Swedish</strong> Armed Forces<br />
has been scaled down. As a result of this refocusing, the staff’s<br />
support for social activities has been made more effective, which<br />
has helped to bring about this reduction in costs.<br />
Focus was placed during the year on training activities within<br />
first aid and humanitarian support and these now have a clearer<br />
exposure perspective. At the same time sales of first aid courses<br />
to companies and workplaces has been discontinued, which has<br />
also contributed to the fall in costs. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has<br />
maintained a good relation with the <strong>Swedish</strong> Civil Contingencies<br />
Agency throughout this process, and the agency has awarded an<br />
extra grant for training activities aimed at the general public.<br />
In <strong>2012</strong> we developed our local contingency services on several<br />
different levels.<br />
The focus was on assisting branches in their work to recruit<br />
more volunteers and thereby strengthen the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />
capacity for both preventative work and to act during and after<br />
different types of crisis. Intensive work has been carried out<br />
among other things on recruitment and on preparations for the<br />
start-up of an expanded telephone service in Göteborg.<br />
Migration<br />
The total cost for the operational area amounted to SEK 34.6<br />
(31.9) million and bear essentially reference to the operations of<br />
the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> within the area of migration in Sweden.<br />
During <strong>2012</strong> focus has continuously been on clarifying the auxiliary<br />
role of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>. Dialogue has been carried<br />
out with the ministers, the departments, and the authorities concerned.<br />
In addition, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has engaged actively<br />
in various fora on reception, asylum issues, torture, facilitating<br />
access to society and integration.<br />
The demand for the services of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> have<br />
risen concurrently with the increase in the number of asylum<br />
seekers. In all, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> handled 2 273 individual<br />
cases within legal counseling, tracing, family reunification and<br />
reintegration support in <strong>2012</strong>.<br />
Health and social inclusion<br />
The costs for this operational area during the year amounted to<br />
SEK 57.7 million (60.9 million). The branches have received<br />
extensive support for several years from the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />
central staff and now in general have a high capacity to carry<br />
out social activities themselves. For this reason the extent of the<br />
central staff’s support to the branches decreased in <strong>2012</strong>, which<br />
is the primary reason for the reduction in costs.<br />
Costs for this operational area include treatment centres for<br />
victims of war and tortured, care for undocumented migrants and<br />
operational development in the suburbs of major conurbations.<br />
In <strong>2012</strong> the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> increased its focus on improving<br />
support to society’s most vulnerable people. In spite of an<br />
extensive scaling back of support from the central staff for the<br />
branches’ work, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> expanded its work in<br />
the suburbs of major <strong>Swedish</strong> cities. The organisational change<br />
which was implemented during the year saw the establishment<br />
of a special unit within the organisation with responsibility for<br />
development and projects with a focus on the suburbs of major<br />
conurbations. This unit works in close cooperation with both<br />
branches and other elements within the central staff. The work of<br />
the unit has meant that branch activities within language workshops,<br />
reading assistance and women’s groups have been able<br />
to be started up within a number of suburbs in Stockholm (Skärholmen/Bredäng,<br />
Södertälje), Göteborg (Norra Biskopsgården)<br />
and Malmö (Lindängen). Training activity within the field of first<br />
aid has been focused on areas where the need is especially great.<br />
A preliminary study concerning first aid groups in the suburbs<br />
of major conurbations has been carried out with a similar focus.<br />
This work was expected to be implemented in 2013.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ operations for migrants who have<br />
suffered torture and war trauma, and care centres for undocumented<br />
migrants have continued to see high demand in <strong>2012</strong>.<br />
The care centres for undocumented persons which the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong> operates in Stockholm and Göteborg have assisted 1<br />
483 (1 354) patients and carried out 5 985 (5 828) consultations.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ treatment centre for torture victims has<br />
carried out 11 798 (13 009) hours of treatment in <strong>2012</strong>.<br />
10<br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 11
The <strong>Red</strong> <strong>Cross</strong> at your service<br />
The <strong>Red</strong> <strong>Cross</strong> will provide, quickly and simply, interesting and useful information and<br />
knowledge about its activities. In <strong>2012</strong>, we established a customer service, Infoservice,<br />
which supplies both <strong>Red</strong> <strong>Cross</strong> members and the general public with answers to most<br />
questions about our organisation.<br />
In September <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> transformed its<br />
organisation and many of the employees engaged im direct support<br />
to the <strong>Red</strong> <strong>Cross</strong> branches were phased out. Infoservice was<br />
launched in order to maintain the service in relation to the <strong>Red</strong><br />
<strong>Cross</strong> branches in Sweden to as great an extent as possible. Infoservice<br />
has a staff of ten persons who answer questions about<br />
the <strong>Red</strong> <strong>Cross</strong> on a daily basis. The aim is to provide a fast and<br />
high quality service to <strong>Red</strong> <strong>Cross</strong> members as well as donors,<br />
schools and the general public. ●<br />
Voluntary engagement and resource mobilisation<br />
The costs for <strong>2012</strong> amounted to SEK 16.4 million (15.7 million).<br />
The rise in costs was due primarily to the fact that the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong> invested SEK 2.8 million in <strong>2012</strong> in opening two new<br />
second-hand shops in Stockholm. The intention is that these will act<br />
as model examples for the second-hand shops that the <strong>Red</strong> <strong>Cross</strong><br />
branches operate around the country.<br />
In order to streamline and meet the branches’ changed requirements<br />
for central staff support, this operation was centralised during<br />
the year (see the article The <strong>Red</strong> <strong>Cross</strong> at your servide on page 10).<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> strives to be a natural choice for people<br />
who wish to be involved on a voluntary basis within the humanitarian<br />
field. It is important for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> that there are a<br />
sufficient number of volunteers and a sufficient number of people<br />
who wish to make donations so that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> can<br />
carry on priority operations.<br />
At the end of <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> had 147 775 (160<br />
698) members with an average age of 66 (66) years old. 74 (74)<br />
percent of members are women and 26 (26) percent are men.<br />
During the year, the number of volunteers increased to 31 500<br />
(31 000). There were 1 050 (1 074) branches at the end of the year.<br />
The primary reason for the reduction in the number of branches is<br />
that branches in small towns have opted to merge in order to operate<br />
more effectively.<br />
Organisational development<br />
The total costs for organisational development in Sweden<br />
amounted to SEK 21.0 million (23.5 million). The costs for organisational<br />
development internationally are reported as part of the<br />
international work in the area of Conflict and Disaster.<br />
The international work of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in organisational<br />
development helps national societies to be able to improve<br />
their organisation and to manage volunteers at the local level.<br />
The international work is carried on in close cooperation with<br />
sister organisations in other countries.<br />
In a national perspective, the aim is to strengthen both the<br />
individual branch and the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in their capacity<br />
to reduce vulnerability in society. The restructuring which has<br />
been implemented has led to a more efficient organisation and a<br />
change in support from the central staff to the branches.<br />
This operational area also includes the grant of SEK 10.0<br />
million that is given to the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> Youth, a separate<br />
QUICK ANSWERS<br />
Our customer service, Infoservice, has satisfied users.<br />
Results for <strong>2012</strong><br />
• Nine of ten people were satisfied with the service they<br />
received (September to December <strong>2012</strong>)<br />
• Infoservice responded to 11 500 enquiries by telephone<br />
and e-mail<br />
• 89 percent were satisfied with the speed, content and<br />
handing of their enquiry<br />
legal entity which carries on activities within a number of different<br />
operational areas. More information about the operations<br />
of the <strong>Red</strong> <strong>Cross</strong> Youth can be found in the organisations own<br />
annual report.<br />
The area also includes the work on Global Engagement and the<br />
direct exchange of knowledge and experience that the branches in<br />
Sweden have with branches in other countries. The central costs<br />
of this work amounted to SEK 1.9 million (3.0 million).<br />
Communication<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has a unique mandate to be responsible,<br />
in conjunction with the <strong>Swedish</strong> State, for disseminating knowledge<br />
about international human law. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
works persistantly so that international humanitarian law can be<br />
put into practice and respected in full in armed conflicts.<br />
During the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ long-term advocacy<br />
have led to desired results. A couple of concrete examples of this<br />
are the relaxation in ID requirements from July 2013 for family<br />
reunification and the change in law which means that undocumented<br />
migrants can gain access to medical care on the same<br />
conditions as asylum seekers; a change to which the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong> has made a significant contribution. This success is<br />
based among other things on the fact that the issue has been<br />
advocated on for a number of years and that these efforts are<br />
evidence-based on experience from the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also continued to carry on this influence<br />
work within priority areas such as asylum issues, torture,<br />
reception and integration, including by means of more seminars<br />
at The <strong>Swedish</strong> Forum for Human Rights and similar fora, both<br />
nationally and internationally. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has also<br />
intensified the dialogue during the year with relevant governmental<br />
departments and public authorities, including in regard to<br />
the issue of criminalising the use of torture in <strong>Swedish</strong> law.<br />
During the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also highlighted<br />
humanitarian needs around the world and profiled the relief work<br />
of the <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Movement in the media. This<br />
concerned first and foremost the civil war in Syria, the armed<br />
conflict in Gaza, the food crisis in West Africa, typhoon Bopha<br />
in the Philippines and hurricane Sandy which affected both Cuba<br />
and Haiti, among other places.<br />
In spite of a unique history and high level of awareness among<br />
people throughout the world and here in Sweden, the <strong>Swedish</strong><br />
general public has an unclear picture of what the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong> stands for. Work was commenced during the year to increase<br />
knowledge about our operations with the general public.<br />
At the end of the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> had just over<br />
50 000 followers on Facebook.<br />
Fundraising<br />
The costs of fundraising amounted to SEK 48.2 million (43.2<br />
million). The increased costs are due primarily to the development<br />
of new fundraising campaigns and that initiatives have<br />
been implemented to recruit new donors. This concerns first<br />
and foremost recruitment of monthly donors by means of the<br />
so-called Face to Face method. This initiative will ensure that the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> will have long-term and predictable income.<br />
Administration<br />
The total costs for administration have fallen by 40 percent to<br />
SEK 16.9 million (28.2 million). This reduction is due to reduced<br />
administrative support and the fact that the cost of the 2011<br />
General Assembly was included in the cost for the previous year.<br />
Membership<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has worked actively during the year on<br />
membership development. A campaign was carried out at the<br />
beginning of the year to re-engage lapsed members. We have<br />
also held a series of local meetings and training courses in order<br />
to discuss membership and to emphasise the importance of<br />
recruiting and retaining members.<br />
The membership category of member without branch<br />
association was introduced in <strong>2012</strong> for people who did not wish<br />
to belong to a branch. This category was opted for by around<br />
3 400 members. 10 086 (10 074) new members were recruited<br />
during the year. The percentage who renewed their membership<br />
was 86 (80) percent.<br />
Costs for the year totalled SEK 7.8 million (8.3 million). The<br />
costs are related primarily to the recruitment of new members,<br />
the notification of membership fees and costs associated with the<br />
<strong>Red</strong> <strong>Cross</strong> publication Henry. This is a magazine where members<br />
and other readers can learn about the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />
activities and advocacy work. The magazine is highly regarded<br />
by its readers.<br />
Restructuring<br />
During the year, the Central Board of Directors decided on a clearer<br />
prioritisation of operations and streamlining initiatives which<br />
entailed a reduction in the number of staff. The costs of these<br />
changes have been taken in the <strong>2012</strong> accounts and amounted to<br />
SEK 18.6 million. The costs are primarily related to the reduction<br />
of the number of personnel and office space.<br />
Result from financial investments<br />
The result from financial investments amounted to SEK 67.3<br />
million (70.2 million). The result consists of capital gains of<br />
SEK 65.5 million (77.7 million), dividends of SEK 0.1 million<br />
(9.1 million), write-downs of SEK 0.0 (16.5 million) of the<br />
holdings in the portfolio and interest income of SEK 1.7 million<br />
(-0.1 million).<br />
Financial management<br />
The developments in the financial markets have been positive<br />
during the year. At the end of <strong>2012</strong>, the market value of the total<br />
managed capital amounted to<br />
SEK 1 000.1 million (920.2 million). In <strong>2012</strong> financial investments<br />
produced a total realised return of SEK 67.3 million<br />
(70.2 million). The market value at the end of <strong>2012</strong> exceeded the<br />
book value by SEK 13.5 million.<br />
The total return on managed capital during the year amounted<br />
to 6.6 (-16.5) percent. As of <strong>2012</strong> year-end, 29.6 (36.9) percent<br />
of the market value was comprised of share investments and 70.4<br />
(63.1) percent was comprised of interest-bearing investments.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> aims to obtain a long-term, good<br />
rate of return on its capital, with balanced risk-taking, and with<br />
observation of the investment policy decided upon by the Central<br />
Board of Directors. In order to achieve risk diversification, the<br />
capital shall be well-diversified both in terms of type of financial<br />
assets as well as issuer. It is very important for the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong> to achieve a steady and predictable dividend flow from its<br />
financial investments.<br />
Long-term dividends shall be at such a level that the real value<br />
of the capital can be kept intact over time. The aim in a longer<br />
perspective is that the value of the capital shall be equivalent to<br />
two-years turnover.<br />
In <strong>2012</strong>, the Central Board of Directors took the decision to<br />
change from managing its capital itself to discretionary management<br />
(external management). The change is aimed at bringing<br />
about a long-term, good return on capital which remains constant<br />
over time and which has the opportunity to provide a better rate<br />
of return on capital in order that we can carry on our operations.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ holdings under portfolio management<br />
and investment management have been discontinued and<br />
the funds have been transferred into direct holdings, which is<br />
clear from note 19. These transactions have resulted in capital<br />
gains of SEK 65.9 million, which is not recorded as a real sale.<br />
A valuation at market value was carried out on 9 October <strong>2012</strong><br />
in connection with the disposal and this forms the basis for the<br />
acquisition value of the new holdings.<br />
Aim of the investment policy<br />
Investment management is governed by an investment policy.<br />
The aim of this is to stipulate rules and guidelines for the overall<br />
management in regard to:<br />
• Investment strategy<br />
• Organisation and allocation of accountability<br />
• Risk monitoring and control<br />
• <strong>Report</strong>ing and follow-up of results<br />
The policy shall be a guideline in the daily work of the persons<br />
responsible in the external management organisation and within<br />
the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />
The investment policy includes goals and principles for<br />
financial risk taking. It also contains ethical investment rules with<br />
restrictions in respect to weapons, human rights, alcohol, tobacco<br />
and production of pornography. An external analytics company<br />
carries out regular reviews of holdings in terms of compliance<br />
with these ethical rules.<br />
SECURITIES HOLDING (MARKET VALUE)<br />
Interest-bearing securities:<br />
SEK 704.1 million, 70.3 %<br />
Foreign shares and securities:<br />
SEK 204.4 million, 20.5 %<br />
<strong>Swedish</strong> shares and securities:<br />
SEK 91.6 million, 9.2 %<br />
Securities holding: SEK 1 000.1 million, 100 %<br />
12<br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 13
Focused operations and finances in balance<br />
By prioritising the operations that make the most difference for vulnerable people, both the<br />
work and the finances of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> have been improved during the last three<br />
years. At the same time the general public’s confidence in the organisation has increased.<br />
Appropriation of net earnings for the year<br />
Earnings for the year and the financial position of the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong> are stated in the <strong>Report</strong> of the Central Board of Directors<br />
and the following income statement and balance sheet with<br />
accompanying notes to the accounts and accounting policies.<br />
The annual accounts have been prepared in accordance with the<br />
<strong>Swedish</strong> <strong>Annual</strong> Accounts Act, the general recommendations<br />
of the <strong>Swedish</strong> Accounting Standards Board and the governing<br />
guidelines for annual accounts issued by the <strong>Swedish</strong> Voluntary<br />
Organisations’ Fundraising Board (FRII).<br />
The financial result for the year before appropriations is a surplus<br />
of SEK 11.5 million (-26.6 million). Of the funds received<br />
during the year from bequests, specific fundraising appeals, sales<br />
income and income received for general purposes, SEK 9.1 million<br />
has been reserved for use during the next year.<br />
During the year, SEK 28.1 million of funds donated for<br />
specific purposes and reserved in previous years have been used.<br />
The remaining surplus of SEK 30.5 million has been recorded<br />
to equity.<br />
Appropriation of earnings for the year<br />
Breakdown of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ equity<br />
Guidelines for saving in fundraising organisations<br />
A surplus is posted in some years and a resulting question is then<br />
naturally why the funds have not been used in operations. A normal<br />
explanation is that funds received do not match the operations of<br />
the same year. There might be, for example, a disaster that occurs<br />
at the end of the year and fundraising activities which have been<br />
started immediately generate income before the end of the financial<br />
year. However, the operations for which the funds have been raised<br />
are carried out both before and after the end of the year.<br />
Normally, the donors’ funds shall be used as soon as possible<br />
for the specific purpose. However, the organisation must have<br />
a minimum sum at its disposal in order to be able to ensure in a<br />
credible manner the organisation’s long-term obligations, stability<br />
and its survival. According to FRII, the lower guiding value<br />
for saving equity is equivalent to at least one year of operating<br />
costs. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ equity excluding permanent<br />
donation funds for <strong>2012</strong> is equivalent to approx. two years of<br />
operating costs.<br />
SEK 000 <strong>2012</strong> 2011<br />
Earnings for the year according to the Income Statement 11 484 –26 556<br />
Reservation of funds raised for specific purposes which have been received<br />
but not used during the year –9 085 –97 094<br />
Utilisation of funds raised for specific purposes from previous year<br />
and non-restricted provisions in accordance with decisions of the Central Board of Directors 28 066 139 386<br />
Sum remaining for the year 30 465 15 736<br />
CLOSING BALANCE <strong>2012</strong><br />
Equity: SEK 970.1<br />
million, 100 %<br />
Basic capital: SEK 301.5 million, 31.5 %<br />
Permanent donation funds:<br />
SEK 269.3 million, 27.8 %<br />
Value adjustment reserve:<br />
SEK 203.7 million, 21.0 %<br />
Funds donated for specific purposes:<br />
SEK 125.0 million,12.9 %<br />
Equity brought forward:<br />
SEK 55.9 million, 5.7 %<br />
Funds allocated by the Board for specific<br />
purposes: SEK 11.1 million, 1.1 %<br />
CLOSING BALANCE 2011<br />
Equity: SEK 958.6<br />
million, 100 %<br />
Basic capital: SEK 305.1 million,<br />
31.8 %<br />
Permanent donation funds:<br />
SEK 269.3 million, 28.1 %<br />
Value adjustment reserve:<br />
SEK 161.7 million, 16.9 %<br />
Funds donated for specific purposes:<br />
SEK 143.7 million, 15.0 %<br />
Equity brought forward:<br />
SEK 56.4 million, 5.9 %<br />
Funds allocated by the Board for<br />
specific purposes: SEK 22.4 million,<br />
2.3 %<br />
The foundation for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ work is to have a<br />
good understanding of changes taking place in the world, and to<br />
act proactively on this basis. Our task is about identifying and<br />
meeting the most urgent humanitarian needs in society.<br />
A change process was commenced in 2010 in order to better<br />
match these needs – within the framework of our humanitarian<br />
mandate – with the work that we carry out. This process continued<br />
in 2011 and was intensified in <strong>2012</strong>.<br />
The aim was a clearer prioritisation for and control of which<br />
operations the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> shall carry on. In addition,<br />
there was a need to streamline the forms of cooperation within<br />
the organisation. A further aim which was set up was that the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> should achieve a balanced budget.<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has focused its operations since 2010<br />
on providing better aid to people who have been affected by<br />
disasters, armed conflicts and crises. A greater emphasis has<br />
also been placed on that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> shall be on site<br />
before, during and after disasters and crises. This also applies<br />
in Sweden where many migrants and refugees bring with them<br />
burdensome memories and physical injuries from crisis hotspots<br />
and armed conflicts. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also carries out<br />
extensive initiatives which are aimed at helping new immigrants<br />
to achieve a better life in Sweden.<br />
The ambition of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in the international<br />
arena is to work in a long-term perspective with 14 International<br />
<strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent National Societies in other<br />
countries. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also responds to emergency<br />
appeals irrespective of where in the world the disaster occurs.<br />
Within the national operations, some activities have been<br />
discontinued as they lie outside the core area of the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong>’ humanitarian role. These are, for example, the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong>’ four anti-discrimination offices and the sale of first<br />
aid courses to workplaces and companies. The decision has also<br />
been taken to discontinue training activities within civil defence<br />
medical services in the course of 2013.<br />
The support from the central staff organisation to the branches<br />
has reduced within the social activities field. The reason for this<br />
is that the branches already have a good capacity to carry on<br />
their operations themselves to a great extent. This in turn has<br />
freed up resources which means that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> can<br />
now focus more on establishing operations in the suburbs of<br />
major conurbations.<br />
Viewed in a long-term perspective, the work of the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong> has been financed to a certain degree by withdrawals<br />
of its own capital. In order to be a long-term and stable organisation<br />
and in order to comply with the FRII’s recommendations<br />
that equity should be equivalent to at least operating costs for<br />
one year, the Central Board of Directors decided in 2010 that the<br />
finances must be in balance. This means that the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong>’ annual costs must be in line with its annual income.<br />
In the period 2010-<strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has reduced<br />
its operating costs from SEK 851.5 million to SEK 599.9<br />
million. The operating result in the same period has also been<br />
improved from a loss of SEK 138.2 million to a loss of SEK 55.8<br />
million.<br />
One-off costs for this restructuring period relate first and foremost<br />
to costs related to laying off personnel and the reduction in<br />
office space. All the costs of the changes have been taken against<br />
earnings in the 2010, 2011 and <strong>2012</strong> financial years.<br />
In 2010 SEK 50.9 million was charged against earnings and<br />
the corresponding figure on <strong>2012</strong> was SEK 18.6 million. In connection<br />
with the annual accounts for <strong>2012</strong>, the finances of the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> are in balance with a positive result of SEK<br />
11.5 million.<br />
The changes which were implemented in <strong>2012</strong> will have their<br />
full effect in 2013, which guarantees that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
has built a solid platform for coming years.<br />
The average number of employees within the central staff organisation<br />
has fallen by 45 percent from 466 employees in 2010<br />
to 254 employees in <strong>2012</strong>. Of these 254 employees, over 40<br />
were newly appointed in <strong>2012</strong>, which helped the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong> to renew its competence within many different areas.<br />
The number of administrative offices around the country was<br />
33 in 2010. All nationally employed staff work since <strong>2012</strong> at offices<br />
in Göteborg, Malmö, Stockholm and Umeå respectively, at<br />
the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ folk high-school in Stockholm and at the<br />
four treatment centres for victims of war and tortured in Malmö,<br />
Skellefteå, Skövde and Uppsala.<br />
A study carried out by TNS-Sifo in April 2011 indicated<br />
that 44 percent of the <strong>Swedish</strong> population considered that the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ reputation was positive. The equivalent<br />
percentage of those who were asked in December <strong>2012</strong> was<br />
60 percent. In other words confidence in us is increasing, which<br />
is also reflected in the fact that the number of monthly donors<br />
increased by 2 200 in <strong>2012</strong>.<br />
All in all, this means that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is able to<br />
view the future with confidence.<br />
Photo: Lola Akinmade<br />
MORE ACTIVITIES IN THE SUBURBS<br />
One result of the change process implemented by the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is that we can now focus more resources<br />
on establishing activities in the suburbs of major conurbations.<br />
14<br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 15
Income Statement<br />
Balance Sheet<br />
(SEK 000) Note <strong>2012</strong> 2011<br />
Operating income<br />
External grants 1 291 543 331 314<br />
Funds raised 2 209 723 193 647<br />
Income from training courses and other sales 24 613 27 644<br />
Membership fees 3 13 688 18 258<br />
Other operating income 3 176 5 752<br />
Sale of donated goods 1 381 1<br />
Total operating income 544 124 576 616<br />
Operating costs<br />
Costs for specific purposes<br />
Conflicts and disasters 4 –362 706 –446 145<br />
Health and social inclusion 5 –57 667 –60 866<br />
Migration 6 –34 650 –31 880<br />
Organisational development 7 –20 995 –23 474<br />
Voluntary engagement and resource mobilisation 8 –16 418 –15 750<br />
Communication 9 –15 877 –15 470<br />
Total costs for specific purposes –508 313 –593 585<br />
Fundraising 10 –48 214 –43 287<br />
Administration 11 –16 926 –28 228<br />
Membership 12 –7 840 –8 269<br />
Restructuring 13 –18 630 –<br />
Total operating costs 14 –599 923 –673 369<br />
Operating profit / loss –55 799 –96 753<br />
Result from financial investments 15 67 283 70 197<br />
Profit / loss after financial items 11 484 –26 556<br />
Net profit / loss for the year 11 484 –26 556<br />
Appropriation of net profit for the year 16<br />
Net profit for the year according to the income<br />
statement 11 484 –26 556<br />
Reservation of funds received during the year for<br />
specific purposes but which have not been used<br />
during the year –9 085 –97 094<br />
Use of funds for specific purposes from previous<br />
years and non-restricted provisions according to<br />
decisions of the Central Board of Directors 28 066 139 386<br />
Sum remaining for the year 30 465 15 736<br />
(SEK 000) Note <strong>2012</strong> 2011<br />
ASSETS<br />
Fixed assets<br />
Tangible assets<br />
Land and buildings 17 3 818 3 900<br />
Equipment 18 528 791<br />
4 346 4 691<br />
Financial assets<br />
Securities held as fixed assets 19 986 676 918 967<br />
Shares held in subsidiary companies 20 50 50<br />
Other shares and participations 21 1 022 1 247<br />
Long-term receivables 15 449 15 775<br />
1 003 197 936 039<br />
Total fixed assets 1 007 543 940 730<br />
Current assets<br />
Stocks of goods for resale 1 309 1 244<br />
Current receivables<br />
Accounts receivable 3 716 6 438<br />
Other receivables 10 856 19 761<br />
Prepaid expenses and accrued income 22 15 692 18 329<br />
30 264 44 528<br />
Cash and cash equivalents 23 249 254 39 527<br />
Total current assets 280 827 85 299<br />
TOTAL ASSETS 1 288 370 1 026 029<br />
EQUITY AND LIABILITIES<br />
Equity 16<br />
Basic capital 305 066 305 066<br />
Permanent donation funds 269 330 269 330<br />
Funds reserved by donors for specific purposes 124 988 143 664<br />
Funds reserved by the Central Board of Directors for<br />
specific purposes 11 069 22 401<br />
Value adjustment reserve 173 274 146 006<br />
Capital brought forward 55 928 56 433<br />
Sum remaining for the year 30 465 15 736<br />
970 120 958 636<br />
Provisions<br />
Provisions for pensions and similar commitments 194 196<br />
Long-term liabilities<br />
Other liabilities 156 156<br />
Current liabilities<br />
Accounts payable 24 581 14 022<br />
Liabilities to Sida and other public bodies and the<br />
<strong>Swedish</strong> Inheritance Fund Commission 33 629 10 385<br />
Other liabilities 23 224 024 7 885<br />
Accrued expenses and deferred income 13, 24 35 666 34 749<br />
317 900 67 041<br />
TOTAL EQUITY AND LIABILITIES 1 288 370 1 026 029<br />
Contingent liabilities 25 243 373<br />
16 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
17
Cash Flow Statement<br />
Key Ratios 2007–<strong>2012</strong><br />
(SEK 000) Not <strong>2012</strong> 2011<br />
Operating activities<br />
Operating profit / loss –55 799 –96 753<br />
Depreciation and amortisation 520 853<br />
Interest received 1 950 19 416<br />
Dividends received 99 9 058<br />
Interest paid –286 –395<br />
Adjustment for items not included in the cash flow etc. 26 –4 –160<br />
Cash flow from operating activities before<br />
changes in working capital –53 520 –67 981<br />
Cash flow from changes in working capital<br />
Change in inventories –65 –664<br />
Change in accounts receivable 2 722 548<br />
Change in receivables 11 542 –3 446<br />
Change in accounts payable 10 560 –810<br />
Change in current liabilities 240 301 –99 385<br />
Cash flow from operating activities 211 540 –171 738<br />
Investing activities*<br />
Acquisition of tangible assets –337 –162<br />
Sale of tangible assets 162 1 543<br />
Investment in financial assets 0 –19 917<br />
Sale of financial assets –1 638 119 204<br />
Cash flow from investing activities –1 813 100 668<br />
Cash flow for the year 209 727 –71 070<br />
Change in cash and cash equivalents<br />
Cash and cash equivalents at start of the year 39 527 110 597<br />
Cash flow for the year 209 727 –71 070<br />
Cash and cash equivalents at year-end 249 254 39 527<br />
Conventional key ratios <strong>2012</strong> 2011 2010 2009 2008 2007<br />
Net profit / loss (SEK 000)<br />
Total income (SEK 000)<br />
11 484<br />
544 124<br />
–26 556<br />
576 616<br />
–69 356<br />
713 246<br />
–59 278<br />
643 019<br />
–58 693<br />
732 115<br />
–115 968<br />
539 757<br />
Equity (SEK 000) 970 120 958 636 985 193 1 054 549 1 113 826 1 172 519<br />
Balance sheet total (SEK 000) 1 288 370 1 026 029 1 152 779 1 146 134 1 217 156 1 294 269<br />
Equity ratio (%) 75 93 85 92 91 91<br />
Average no. of employees 254 319 466 483 496 480<br />
Key ratios related to operations <strong>2012</strong> 2011 2010 2009 2008 2007<br />
Membership 147 775 160 698 188 328 232 475 253 448 262 616<br />
Monthly donors 22 800 20 600 20 422 21 526 18 143 14 700<br />
No. of people who have attended training<br />
courses 1) 44 000 60 561 73 600 78 800 81 500 91 800<br />
Visitors to Kupan meeting place (per week) 135 000 140 000 140 000 125 000 90 000 70 000<br />
Participants at homework help and <strong>Swedish</strong><br />
language training events 2) 24 000 20 000 15 800 14 340 10 000 6 000<br />
Visits to the elderly 31 400 28 500 32 500 32 600 31 400 32 000<br />
Tracing, return and asylum assignments 2 273 2 483 2 973 3 180 2 546 2 181<br />
No. of patient contacts under the Care for<br />
persons without identity papers programme 5 985 5 801 5 670 5 005 1 308 1 050<br />
Patients in treatment at centres for those injured<br />
and tortured in wars 1 448 1 439 1 472 1 412 1 291 1 207<br />
<strong>Swedish</strong> Fundraising Control (%) <strong>2012</strong> 2011 2010 2009 2008 2007<br />
Funds raised / operating income 3) 39 34 42 37 32 32<br />
Grants from Sida/ operating income 4) 42 45 38 39 46 42<br />
Other income / operating income 5) 19 21 20 24 22 26<br />
Fundraising, administration and membership<br />
costs / total income 6) 14 13 10 13 10 14<br />
FRII <strong>2012</strong> 2011 2010 2009 2008 2007<br />
Total equity / total operating costs 7) 1,2 1,0 0,8 1,0 1,0 1,2<br />
Funds for specific purposes / total equity (%) 8) 41 43 43 39 38 33<br />
The cash flow shows the transactions which involve payments received or payments made. Cash flow for the year shows<br />
a positive cash flow of SEK 210 million.<br />
* In <strong>2012</strong> the financial management changed from being managed internally within the organisation to discretionary<br />
management, which is not recorded as a real sale. A valuation at market value was carried out on 9 October <strong>2012</strong> in<br />
connection with the disposal and this forms the basis for the acquisition value of the new holdings.<br />
1)<br />
Includes training and education in first aid, crisis and humanitarian aid, <strong>Red</strong> <strong>Cross</strong> knowledge, humanitarian law, human rights etc.<br />
2)<br />
Refers to the total number of participants at all events during the year, of whom some are repeat attendees (the number of unique participants is thus lower).<br />
3)<br />
Indicates the percentage of operating income received from donors (general public, branches, bequests, companies and more).<br />
4)<br />
Indicates the percentage of operating income received from Sida.<br />
5)<br />
Indicates the percentage of operating income received from external grants other than from Sida and from membership fees and other income.<br />
6)<br />
Indicates the percentage of fundraising, administration and membership costs in relation to total income (for a definition see the section on Accounting Policies and Valuation Principles).<br />
7)<br />
Financing capacity; indicates how long the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ own financing capacity will last. For example, the figure 1.0 for 2009 indicates that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> can<br />
continue to carry on its operations for 1.0 years assuming the same operating costs as in 2009 and without any income.<br />
8)<br />
Indicates the percentage of equity which is earmarked, that is to say that donor has notified the purpose for which the funds shall be used.<br />
18 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> 19
Accounting Policies<br />
and Valuation Principles<br />
Unless otherwise stated below, the accounting policies and valuation<br />
principles of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> conform to the <strong>Swedish</strong><br />
<strong>Annual</strong> Accounts Act, the general recommendations of the <strong>Swedish</strong><br />
Accounting Standards Board and the governing guidelines<br />
for annual accounts issued by the <strong>Swedish</strong> Fundraising Council<br />
(FRII). Certain information has been included in the <strong>Annual</strong> <strong>Report</strong><br />
that is required by the <strong>Swedish</strong> Fundraising Control. The 2011<br />
Income Statement covered the following work areas: humanitarian<br />
law; human rights and humanitarian values; emergency disaster<br />
relief; crisis and disaster relief contingency readiness; health and<br />
social security and organisational development. A change in <strong>2012</strong><br />
from work areas to operational areas has occurred. The <strong>2012</strong> Income<br />
Statement includes the following operational areas: conflicts<br />
and disasters; health and social inclusion; migration; organisational<br />
development and voluntary engagement and resource mobilisation.<br />
The comparative figures for 2011 have been calculated on<br />
the basis of the new operational areas. Other accounting policies<br />
applied are unchanged compared with the previous year.<br />
OPERATING INCOME<br />
Income recognition<br />
Income has been recorded at fair value of what has been received<br />
or will be received.<br />
Income in the form of donations and grants has been taken up<br />
as income as a rule when the donation has been fulfilled in accordance<br />
with the law of property.<br />
Donations refer first and foremost to funds collected from<br />
individuals and companies. The term grants is used primarily<br />
to describe funds which have been received from external grant<br />
providers after an application has been submitted.<br />
Donations from individuals are normally recorded on a cash<br />
received basis.<br />
Donations from companies and organisations are also normally<br />
recorded in the period in which they are received. In the extent<br />
that on the balance sheet date there are donations that have been<br />
promised but not yet received from companies and organisations,<br />
these are taken up as income according to an individual case<br />
assessment. If a grant refers to a defined period of time, the grant<br />
will be accrued over this period.<br />
Donations that are other than in cash, with the exception of<br />
clothes and similar, are valued at market value at the time of the<br />
donation. See also Donated Assets.<br />
The value of donated clothes and similar is taken up as income<br />
first at the time of delivery if they are used in development aid<br />
work (and are then valued at SEK 5 per kg) or at cash received<br />
value when sold.<br />
The sale of goods and services is taken up as income on cash<br />
payment received in the stores or at the time of invoice.<br />
Donations received are recorded net, that is after deduction<br />
for any gift tax and the direct costs which may arise in connection<br />
with the sale of an asset. Donations in the form of pro bono<br />
services are not taken up as income.<br />
The majority of our income from donors and members has<br />
been received via our following 90 accounts: bg 900-8004; bg<br />
900-8012; bg 900-8085; pg 900800-4; pg 900801-2; pg 900807-<br />
9 and pg 900809-5.<br />
Membership fees<br />
Membership fees are comprised of payments for membership of<br />
the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />
Funds raised<br />
Funds raised include donations received from the general public,<br />
companies, organisations, trusts, societies and funds, and sponsoring.<br />
They also include bequests and similar donations, lottery<br />
income and the value of donations in kind which are used in<br />
development aid operations. Funds from Radiohjälpen [Fundraising<br />
trust owned by the official <strong>Swedish</strong> radio stations and TV<br />
channels] and the <strong>Swedish</strong> Postcode Lottery are also classified as<br />
funds raised.<br />
Sale of donated gifts<br />
The sale of donated gifts refers to sales income from the sale of<br />
gifts in the form of clothing, furniture, household utensils and<br />
similar items sold in the shops.<br />
External grants<br />
Grants include cash and cash equivalents from a grant provider<br />
which is a public authority according to public law. A conditional<br />
grant is a grant which is associated with conditions that entail a<br />
repayment liability if the condition is not fulfilled.<br />
Public authorities according to public law include grant<br />
providers such as Sida (the <strong>Swedish</strong> International Development<br />
Cooperation Agency), the EU, the <strong>Swedish</strong> Inheritance Fund,<br />
other government authorities and institutions as well as municipal<br />
authorities and county councils.<br />
A grant is taken up as income in the period in which the grant<br />
is paid out. If the grant is intended to cover a specific cost, income<br />
recognition will take place so that it is recorded against the<br />
cost that the grant is intended to cover. Income is only recognised<br />
when there is a high degree of probability that the repayment<br />
of the grant will not be demanded. Conditional grants are<br />
therefore entered as a liability until the time when the cost arises<br />
that the grant is intended to cover.<br />
OPERATING COSTS<br />
Operating costs include costs for specific purposes, fundraising,<br />
membership, administration and restructuring.<br />
Common costs such as personnel support, IT, accounting,<br />
central property management, office services and purchasing are<br />
allocated between costs for specific purposes and administration<br />
costs in accordance with an index for distributing overhead costs.<br />
Accounting of liabilities<br />
A liability is recorded in the income statement when the organisation<br />
has undertaken to carry out an action or similar which<br />
is deemed to be legally binding in relation to a third party. The<br />
costs are distributed, in connection with preparation of the annual<br />
accounts, over the period of obligation.<br />
The funds which are made available for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />
operations are often associated with different kinds of restrictions.<br />
This may be funds raised for specific purposes or according to<br />
decisions of the Central Board of Directors in regard to future<br />
allocations of available funds but where there is no legally binding<br />
obligation in relation to a third party. Such funds are recorded under<br />
equity as funds donated for a specific purpose or as funds earmarked<br />
by the Central Board of Directors for a specific purpose.<br />
COSTS RELATING TO A SPECIFIC PURPOSE<br />
Costs relating to a specific purpose are costs which can be<br />
attributed to the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ assignments in accordance<br />
with its statutes. These costs include costs for personnel who are<br />
employed in order to enable implementation of operations, in<br />
Sweden and in the international arena, which are determined by<br />
the Central Board of Directors, together with overhead costs of<br />
an administrative nature that are a direct consequence of the obligations<br />
that the organisation has undertaken in order to fulfil the<br />
objective. Costs relating to a specific purpose also include costs<br />
for influencing public opinion and information activities which<br />
relate to the assignment that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has.<br />
FUNDRAISING COSTS<br />
Fundraising costs are costs whose purpose is to generate external<br />
income in the form of funds and donations collected from individuals<br />
and companies. They include for example costs for printed<br />
material, postage, advertising, brand development, profiling and<br />
costs for personnel who work on the planning and implementation<br />
of fundraising activities.<br />
MEMBERSHIP COSTS<br />
Membership costs refer to costs for existing and potential new<br />
members of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>. These costs include membership<br />
service, membership magazine, membership information,<br />
recruitment of new members and costs of the membership<br />
administration system.<br />
ADMINISTRATION COSTS<br />
Administration costs include auditing and costs related to statutory<br />
and legal requirements, for example the Central Board of<br />
Directors, membership register, General Assembly, the preparation<br />
of annual report and accounts, as well as central management<br />
and planning.<br />
They also include that part of the costs for personnel support,<br />
IT, accounting, central property management, office services and<br />
purchasing which are not allocated to a specific purpose.<br />
DONATED ASSETS<br />
Assets which are donated to the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>, primarily<br />
land and properties, shares and other securities, are valued at fair<br />
value at the time of donation and are recorded as current assets if<br />
the aim is that the asset shall be sold as soon as possible and as<br />
fixed assets if the aim is to keep the asset for at least one year.<br />
Income is recorded under Funds Raised. If a capital gain or<br />
loss arises in connection with the sale of the asset, this will also<br />
be recorded under Funds Raised if the asset is sold shortly after<br />
the asset has been received, for example properties which are<br />
received from legacies and which are sold within a short period.<br />
In regard to clothing and similar which are donated, see<br />
Income Recognition.<br />
SECURITIES<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ securities portfolios are classified as fixed<br />
assets when the aim is to hold them as long-term investments.<br />
Securities are valued at acquisition value including charges such<br />
as commission and similar. If the market value is less than the<br />
acquisition value and the fall is deemed to be permanent, the<br />
securities will be written down.<br />
RECEIVABLES<br />
Receivables are recorded at the sum which is expected to be<br />
received on the basis of an individual assessment.<br />
FOREIGN CURRENCIES<br />
Receivables and liabilities in foreign currencies are valued at the<br />
closing rate of exchange.<br />
STOCKS OF GOODS FOR RESALE<br />
Goods intended for sale are valued, with application of the<br />
first-in-first-out method, at the lowest of acquisition cost and fair<br />
value on the balance sheet date.<br />
Goods which are intended for development aid work, for example<br />
equipment for water purification, are valued at zero as no<br />
sales income will be received.<br />
No inventory value is recorded for donated goods in the form of<br />
clothing and similar. See also Income Recognition.<br />
INTANGIBLE ASSETS<br />
Intangible assets are valued at acquisition value less deduction<br />
for accumulated amortisation and any accumulated write-down.<br />
Intangible assets normally have a limited useful life and amortisation<br />
is carried out on a straight-line basis over the estimated<br />
useful life, which is 2-3 years.<br />
TANGIBLE ASSETS<br />
Tangible assets are valued at acquisition value and are depreciated<br />
systematically over their estimated useful life if this exceeds<br />
three years and the acquisition value exceeds SEK 20 000. The<br />
following depreciation periods are applied:<br />
Buildings classified as residential rental property:<br />
Buildings classified as industrial property:<br />
Property fixtures and fittings:<br />
Machinery:<br />
Computers and computer equipment:<br />
Other equipment:<br />
50 years<br />
25 years<br />
9 years<br />
10 years<br />
3 years<br />
5 years<br />
CASH FLOW STATEMENT<br />
The cash flow statement is prepared in accordance with the<br />
indirect method, that is to say it is based on the operating result.<br />
The recorded cash flow only includes transactions which entail<br />
payments in or out. Cash and cash equivalents are defined, in<br />
addition to cash and bank balances, as short-term investments<br />
which are only exposed to an insignificant risk of currency<br />
fluctuations, and which are traded in the open market at known<br />
prices, or which have a residual life of less than three months<br />
from the date of acquisition.<br />
20 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
21
Notes to the Accounts<br />
1<br />
2<br />
3<br />
NET PROFIT / LOSS FOR THE YEAR AND EQUITY<br />
The fact that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is a public non-profit association<br />
– with no intention to make a profit and with no external<br />
owners – means that terms such as profit and equity have a<br />
different meaning than for other legal forms, such as limited<br />
companies for example. Equity is defined as the funds which<br />
have been contributed to the organisation in order to fulfil its<br />
aims and which have not been paid out as per the balance sheet<br />
date, and where there is no legally binding obligation that can be<br />
classified as a liability or a provision.<br />
As there are no restrictions for the use of the various funds, the<br />
following breakdown is made:<br />
• Permanent donation funds: Capital which is restricted by the<br />
donor where only the return on the capital can be used.<br />
• Funds donated for a specific purpose: The capital can be used<br />
but only for purposes that the donor has stipulated. These funds<br />
are normally used during the following financial year. Such<br />
funds include funds raised from appeals where a specific purpose<br />
has been stated.<br />
• Funds for a specific purpose determined by the Central Board<br />
of Directors: Capital which is contributed to the organisation<br />
without restriction on the part of the donor, but where the<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Central Board of Directors has decided how<br />
the funds shall be used.<br />
• Value adjustment reserve: This is largely comprised of capital<br />
gains arising from the sale of securities and property with<br />
the aim of acting as a buffer against changes in the value of<br />
investment assets. If the capital reserve is deemed to be higher<br />
than that required for hedge accounting, the Central Board of<br />
Directors can decide to use the provision for other specific<br />
purposes.<br />
• Capital brought forward: Non-utilised funds which have been<br />
contributed to the organisation without any restrictions according<br />
to that stated above. The capital can be used by the Central Board<br />
of Directors, but only in accordance with the organisation’s<br />
statutes and in order to fulfil the aims of the organisation. The net<br />
profit/loss for the year according to the income statement (before<br />
appropriation) is the difference between costs and funds received<br />
during the year. As is clear from the definition of equity, a<br />
planned withdrawal from and provision to different items under<br />
equity also takes place and the budget which the Central Board<br />
of Directors determines for each financial year always includes a<br />
planned appropriation of equity.<br />
costs do not exceed 25 percent of total income. The calculation<br />
formula that the <strong>Swedish</strong> Fundraising Control has produced is:<br />
Fundraising costs excluding selling expenses, plus administration<br />
costs and membership costs divided by total operating<br />
income less selling expenses, plus interest income and dividends<br />
minus interest expense.<br />
Fundraising costs, note 10, amount to SEK 48 214 000,<br />
excluding direct costs of SEK 1 181 000 this becomes SEK<br />
47 033 000. Administration costs, note 11, of SEK 16 926 000<br />
and that part of the restructuring costs that refers to administrative<br />
personnel, note 13, of SEK 2 240 000 and membership<br />
costs, note 12, of SEK 7 840 000 must be added which gives<br />
a total of SEK 74 039 000. This sum must be divided by total<br />
income of SEK 544 124 000 after a deduction has been made to<br />
income of SEK 1 180 000 for direct selling expenses and with<br />
the addition of interest income, note 15 (SEK 724 000 + SEK<br />
1 226 000) less management costs of SEK 62 000.<br />
1. External grants<br />
Examples of activities which are financed by external grant<br />
providers include: International organisational development<br />
and international health support (Sida); First aid training and<br />
emergency contingency prepared in Sweden (the <strong>Swedish</strong> Civil<br />
Contingencies Agency); the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Centres for<br />
victims of war and tortured and the Folk High School (county<br />
council authorities); Training of civil defence medical staff within<br />
the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ total defence commitment (the <strong>Swedish</strong><br />
Armed Forces); International disaster relief and the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong>’ Centres for victims of war and tortured (the EU).<br />
(SEK 000) <strong>2012</strong> 2011<br />
Sida * 228 712 261 235<br />
County council authorities 12 615 11 892<br />
<strong>Swedish</strong> Civil contingencies Agency 9 264 12 065<br />
<strong>Swedish</strong> National Council of Adult Education 7 954 8 211<br />
<strong>Swedish</strong> Armed Forces 7 233 9 390<br />
EU 5 111 4 209<br />
<strong>Swedish</strong> Migration Board 4 170 6 012<br />
Other government authorities 3 170 2 966<br />
<strong>Swedish</strong> Ministry for Foreign Affairs 2 935 3 115<br />
<strong>Swedish</strong> Inheritance Fund 2 864 3 441<br />
Municipal authorities 2 339 3 152<br />
<strong>Swedish</strong> National Board for Youth Affairs 2 281 2 818<br />
Arbetsförmedlingen [<strong>Swedish</strong> National Employment Agency] 865 2 433<br />
Other grants 2 030 375<br />
Total external grants 291 543 331 314<br />
* During the year, SEK 247.0 million has been received from Sida, of which SEK 18.3 million has been reserved for 2013. This figure refers to Sida’s<br />
RRM (Rapid Response Mechanism) funds, that is to say Sida funds which can be paid out quickly in connection with disasters.<br />
2. Funds raised<br />
(SEK 000) <strong>2012</strong> 2011<br />
General public including the <strong>Swedish</strong> Postcode Lottery * 87 111 61 773<br />
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> local branches (only funds collected centrally) 53 940 60 829<br />
Bequests and donations 42 233 36 910<br />
Radiohjälpen including <strong>Swedish</strong> Children of the World (Världens Barn) 12 963 11 783<br />
Companies 10 060 18 507<br />
Other external funds, trusts and other organisations 3 416 3 845<br />
Total funds raised 209 723 193 647<br />
* The figure for <strong>2012</strong> includes funds from the <strong>Swedish</strong> Postcode Lottery totalling SEK 33.0 million. In 2011 the <strong>Swedish</strong> Postcode Lottery changes its<br />
routine for paying out funds, which is why no income was included in the figure for 2011.<br />
3. Membership fees<br />
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8<br />
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10<br />
11<br />
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CONSOLIDATED ACCOUNTS<br />
Consolidated accounts have not been prepared because of the<br />
minor importance of the subsidiary company in regard to the<br />
requirement for faithful representation in accordance with<br />
chapter 7 § 5 of the <strong>Swedish</strong> <strong>Annual</strong> Accounts Act.<br />
(SEK 000) <strong>2012</strong> 2011<br />
This income statement item refers to that part (50 per cent) of the membership<br />
fees which goes to the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Central Board of Directors. The<br />
remaining 50 per cent of the membership fees goes to the local societies<br />
(branches) of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>*. 13 688 18 258<br />
* The breakdown is changed from the earlier 60/40 in accordance with the decision<br />
taken by the General Assembly in 2011.<br />
CALCULATION MODEL FOR THE KEY RATIO<br />
OF THE SWEDISH FUNDRAISING CONTROL<br />
The <strong>Swedish</strong> Fundraising Control employs a key ratio for<br />
measuring that the fundraising, membership and administration<br />
22 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> 23
4. Conflicts and disasters operational area<br />
8. Voluntary engagement and resource mobilisation operational area<br />
(SEK 000) <strong>2012</strong> 2011<br />
National conflicts and disasters<br />
National contingency preparedness 20 753 31 393<br />
First aid 18 969 25 652<br />
Civil defence medical services 4 746 5 566<br />
Humanitarian assessments 4 732 6 200<br />
Total National conflicts and disasters 49 200 68 811<br />
International conflicts and disasters<br />
Emergency disaster relief 105 760 135 757<br />
Resilience 97 796 129 272<br />
Organisational development 49 731 65 641<br />
Conflicts 30 474 33 719<br />
Total International conflicts and disasters 283 761 364 389<br />
Administrative support costs allocated to specific operational area 29 745 12 945<br />
Total costs 362 706 446 145<br />
5. Health and social inclusion operational area<br />
(SEK 000) <strong>2012</strong> 2011<br />
Centres for torture victims 22 727 24 727<br />
Folk high school 10 275 10 791<br />
Care for persons without identity papers 4 795 4 277<br />
Major conurbations 4 065 7 146<br />
Administrative support costs allocated to specific operational area 15 805 13 925<br />
Total costs 57 667 60 866<br />
6. Migration operational area<br />
(SEK 000) <strong>2012</strong> 2011<br />
Migration and integration 23 980 24 117<br />
Administrative support costs allocated to specific operational area 10 670 7 763<br />
Total costs 34 650 31 880<br />
(SEK 000) <strong>2012</strong> 2011<br />
Kupan meeting places 7 673 6 704<br />
Educational operations / second-hand 3 588 4 413<br />
Administrative support costs allocated to specific operational area 5 157 4 633<br />
Total costs 16 418 15 750<br />
9. Communication operational area<br />
(SEK 000) <strong>2012</strong> 2011<br />
External and internal information, activity to influence public<br />
opinion / information 11 127 13 309<br />
Administrative support costs allocated to specific operational area 4 750 2 161<br />
Total costs 15 877 15 470<br />
10. Fundraising costs and sales<br />
(SEK 000) <strong>2012</strong> 2011<br />
Direct fundraising costs 42 221 39 316<br />
Direct selling expenses 1 181 2 759<br />
Costs for membership and donor system (donor part) 608 629<br />
Other fundraising costs at regional offices 0 3<br />
Administrative support costs allocated to specific operational area 4 204 580<br />
Total costs 48 214 43 287<br />
11. Administration and support costs<br />
(SEK 000) <strong>2012</strong> 2011<br />
Total costs for premises, IT, HR, accounting, membership administration,<br />
property management, office services, purchasing function, EU-coordinator,<br />
controller support and Head of Finance & support * 81 523 56 655<br />
of which administrative support costs allocated to specific operational area –73 889 –42 737<br />
of which administration cost 7 634 13 918<br />
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3<br />
4<br />
5<br />
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11<br />
12<br />
13<br />
14<br />
15<br />
16<br />
17<br />
18<br />
19<br />
20<br />
21<br />
22<br />
23<br />
24<br />
25<br />
26<br />
27<br />
28<br />
29<br />
7. Organisational development operational area<br />
(SEK 000) <strong>2012</strong> 2011<br />
Operational support for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Youth Association 10 000 10 000<br />
Organisational development 8 488 12 092<br />
Administrative support costs allocated to specific operational area 2 507 1 382<br />
Total costs 20 995 23 474<br />
Other administration costs<br />
Central management ** 4 070 5 447<br />
Costs related to the Central Board of Directors *** 3 251 3 370<br />
General Assembly – 4 578<br />
Other common costs for the organisation including auditing **** 1 971 915<br />
Total administration costs 16 926 28 228<br />
* In <strong>2012</strong>, costs have increased as all costs for premises in <strong>2012</strong> were charged to the central organisation. These costs were charged internally<br />
in 2011 to the respective cost centres and operations within the organisation.<br />
** Costs for the Secretary-General and administrator and other costs associated with the senior management group.<br />
*** Costs for the Board of Directors, election committee, chairman’s fee, regional committees, regional forums etc.<br />
**** The increase in comparison with 2011 relates to the costs associated with the organisation’s change process. In addition, more projects<br />
within the organisation have been carried out in <strong>2012</strong> compared with the previous year, which has led to increased costs for auditing.<br />
24 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
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12. Membership costs<br />
15. Result from financial investments<br />
(SEK 000) <strong>2012</strong> 2011<br />
Costs for membership magazine, membership recruitment and membership<br />
information 6 182 7 568<br />
Costs for membership and donor system (donor part) 607 629<br />
Administrative support costs allocated to specific operational area 1 051 72<br />
7 840 8 269<br />
13. Restructuring costs<br />
(SEK 000) <strong>2012</strong> 2011<br />
Restructuring costs * 18 630 –<br />
* The costs are divided between the reduction in premises and the reduction in personnel of SEK 2 953 000 and<br />
SEK 15 677 000 respectively.<br />
14. No. of employees, salaries, other remuneration and payroll overheads<br />
(SEK 000) <strong>2012</strong> 2011<br />
Salaries, fees and other remuneration<br />
Chairman 687 656<br />
Other board members 26 54<br />
Secretary-General 1 108 1 075<br />
Other employees 141 247 163 371<br />
Total salaries and remuneration 143 068 165 156<br />
Payroll overhead (including pension costs) * 54 434 68 182<br />
Of which<br />
Statutory payroll overheads for the Central Board of Directors and the<br />
Secretary-General 426 423<br />
Pension costs, Secretary-General 310 298<br />
Pension costs, other employees 14 072 18 569<br />
14 382 18 867<br />
Board members 12 12<br />
Women 6 6<br />
Men 6 6<br />
Average no. of employees ** 254 *** 319<br />
Women 159 207<br />
Men 95 112<br />
Managers 25 28<br />
Women 14 16<br />
Men 11 12<br />
* Pension provisions are not paid for the chairman or board members.<br />
** The number of employees includes <strong>Red</strong> <strong>Cross</strong> teachers who receive remuneration but not other contractors who have received remuneration.<br />
The average number of employees has been calculated on the basis of normal annual working hours of 1 885 hours per year.<br />
*** In connection with the change process in <strong>2012</strong>, the Central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> set 210 employees as the target for the<br />
average number of employees. However, in <strong>2012</strong> the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> decided to use its own staff as face-to-face recruiters, which resulted in a<br />
higher number of employees than the original target.<br />
Sickness absence as a percentage of normal working hours<br />
Sickness absence for all employees * 3,4 2,9<br />
of which long-term sickness absence ** 55,8 % 65,7 %<br />
Sickness absence for men 1,7 1,4<br />
Sickness absence for women 4,3 3,6<br />
Employees –29 years old 1,4 0,8<br />
Employees 30–49 years old 2,6 2,6<br />
Employees 50 years old – 4,2 3,2<br />
* Sickness absence for all employees converted into full-time positions equated to 9 persons in <strong>2012</strong> and 10 persons in 2011.<br />
** The percentage of employees with long-term sickness absence converted into full-time positions equated to 5 persons in <strong>2012</strong> and 6 persons in 2011.<br />
(SEK 000) <strong>2012</strong> 2011<br />
Result from securities and receivables which are fixed assets<br />
Dividends 99 9 058<br />
Interest 724 60<br />
Capital gains / losses from sales 65 520 77 712<br />
Write-down of securities – –16 531<br />
Total 66 343 70 299<br />
Interest income and similar income statement items 1 226 454<br />
Interest expense and similar income statement items –224 –395<br />
Administration costs –62 –161<br />
Total result from financial investments 67 283 70 197<br />
16. Equity<br />
(SEK 000)<br />
17. Land and buildings<br />
Basic<br />
capital<br />
Permanent<br />
donation<br />
funds<br />
Funds<br />
ear-marked<br />
by the donor<br />
for specific<br />
purposes<br />
Funds earmarked<br />
by the<br />
Central Board<br />
of Directors<br />
for specific<br />
purposes<br />
Value<br />
adjustment<br />
fund<br />
Capital<br />
brought<br />
forward Total equity<br />
Opening balance <strong>2012</strong> 305 066 269 330 143 664 22 401 161 742 56 433 958 636<br />
Re-classification * – – – –11 532 11 532 – –<br />
Provisions – – 8 805 200 – 80 9 085<br />
Utilisation – – –27 481 – – –585 –28 066<br />
Remaining sum for the year 30 465 30 465<br />
Closing balance <strong>2012</strong> 305 066 269 330 124 988 11 069 203 739 55 928 970 120<br />
* Re-classification of prioritised operating reserve.<br />
(SEK 000) <strong>2012</strong> 2011<br />
Opening acquisition value 12 552 13 936<br />
Sales and disposals – –1 384<br />
Closing accumulated acquisition value 12 552 12 552<br />
Opening depreciation 24 889 25 219<br />
Sales and disposals – –<br />
Depreciation for the year –82 –330<br />
Closing accumulated depreciation 24 807 24 889<br />
Opening write-downs –33 541 –33 541<br />
Closing accumulated write-downs –33 541 –33 541<br />
Closing residual value according to plan 3 818 3 900<br />
18. Equipment<br />
(SEK 000) <strong>2012</strong> 2011<br />
Opening acquisition value 18 557 18 554<br />
Purchases 337 162<br />
Sales and disposals –163 –159<br />
Closing accumulated acquisition value 18 731 18 557<br />
Opening depreciation<br />
Sales and disposals –17 766 –17 244<br />
Depreciation for the year – –<br />
Closing accumulated depreciation –437 –522<br />
Closing accumulated depreciation –18 203 –17 766<br />
Closing residual value according to plan 528 791<br />
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26 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
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19. Investments held as fixed assets *<br />
20. Shares in subsidiary company<br />
(SEK 000) <strong>2012</strong> 2011<br />
Long-term<br />
Long-term<br />
Opening book value 918 967 958 869<br />
Acquisitions 1800 19 917<br />
Sales ** 65 909 –43 288<br />
Write-down of securities – –16 531<br />
Closing book value 986 676 918 967<br />
Book value and market value broken down into investments in shares<br />
and interest-bearing investments respectively<br />
Investments in shares<br />
Bookmarked<br />
Value<br />
<strong>2012</strong> 2011<br />
Value<br />
Bookmarked<br />
Value<br />
CS share portfolio 1 963 3 422 1 313 2 587<br />
Participation in the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ portfolio management – – 117 371 337 116<br />
SEB Ethical Global Index Fund 201 679 201 609<br />
SEB <strong>Swedish</strong> Ethical Beta Fund 87 608 90 987<br />
291 250 296 018 118 684 339 703<br />
Interest-bearing investments<br />
Interest-bearing investments 1 442 1 442 1 442 1 400<br />
Bonds and money market instruments – – 815 372 579 096<br />
Participation in the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ investment management 634 868 636 936<br />
SEB Bond Fund 31 668 31 772<br />
SEB Money Market Fund 6 730 10 356<br />
Barclays Bank Decennium Bond II 8 106 8 210<br />
Barclays Bank SGP World Bond 8 486 10 467<br />
Barclays SGP Decennium Bond 3 722 4 561<br />
Forsyth Diversity Fund 404 400<br />
AL Arbitrage Side pocket S 0909 – –16 531<br />
Write-down of securities 695 426 704 144 800 283 580 496<br />
Total securities holding 986 676 1 000 162 918 967 920 199<br />
Surplus value (market value – book value) 13 486 1 232<br />
Summary of CS’s share portfolio as per 31 December <strong>2012</strong><br />
Holdings<br />
Bookmarked<br />
value Value<br />
securities<br />
Biosensor Appl Sweden AB 16 47 0<br />
Cellavision A 140 000 700 2 058<br />
Theducation AB 60 0 0<br />
Isogenica Limited Ed 57 000 185 304<br />
Sangart Inc 125 000 338 367<br />
Sangart Inc Pref C 15 000 43 47<br />
Volvo AB series A 3 690 355 330<br />
Lindab International AB 1 500 79 64<br />
Getting AB series B 1 145 216 252<br />
1 963 3 422<br />
Securities 1 963 3 422<br />
Investment in shares 289 287 292 596<br />
Bonds and money market instruments 1 442 1 442<br />
Interest-bearing investments 693 984 702 702<br />
Value<br />
(SEK 000) <strong>2012</strong> 2011<br />
Röda <strong>Korset</strong>s Hotel and Konferens AB *<br />
<strong>Swedish</strong> company reg. no. 556060-7524<br />
Registered office: Stockholm. Share of equity: 100 % 50 50<br />
* The company has been dormant from 2001. The operation was taken over by the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> as of<br />
31 December 2001. Equity in the company is SEK 156 000. Earnings were SEK 0.<br />
21. Other shares and participations<br />
(SEK 000) <strong>2012</strong> 2011<br />
Participations in tenant-owners’ association which have come into the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />
ownership through bequests<br />
Opening book value 1 247 1 247<br />
Sales –225 –<br />
Closing book value 1 022 1 247<br />
22. Prepaid costs and accrued income<br />
(SEK 000) <strong>2012</strong> 2011<br />
Accrued interest income 1 226 –<br />
Other items 8 625 11 681<br />
Prepaid rent and leasing charges 5 841 6 648<br />
15 692 18 329<br />
23. Cash and cash equivalents<br />
(SEK 000) <strong>2012</strong> 2011<br />
Cash and bank balances * 249 254 39 527<br />
The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has a non-utilised bank overdraft facility of SEK 30 million.<br />
* During the autumn, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Share and Money Management consortia were closed down. The <strong>Red</strong> <strong>Cross</strong> branches affected have received an offer in October<br />
on which they must decide. Branches had the choice to either redeem their shares and have their money paid out, or to join the new offer that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> had negotiated.<br />
At the beginning of 2013, the majority of branches have received their money or joined the new alternative. The Cash and cash equivalents and Other liabilities items in<br />
the balance sheet item include the funds of these branches.<br />
24. Accrued expenses and deferred income<br />
(SEK 000) <strong>2012</strong> 2011<br />
Accrued international costs 4 123 9 433<br />
Holiday pay and accrued salaries 8 201 6 514<br />
Accrued payroll overheads 3 235 4 083<br />
Other items * 20 107 14 719<br />
* The figure for <strong>2012</strong> includes a provision for restructuring costs of SEK 13 311 000.<br />
35 666 34 749<br />
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Total securities holding 986 676 1 000 162<br />
* The Central Board of Directors invests funds in shares and money market-related securities. The composition of the Board’s capital assets is determined by the Board on the<br />
basis of a portfolio allocation model, whereby an optimisation is made in regard to expected return and risk. These investments of funds thereby constitute, from the Board’s<br />
viewpoint, one unit. The Board carries out a portfolio valuation of the holding on this basis.<br />
** Refers first and foremost to realised appreciation in value in connection with the transition from internal to external financial management.<br />
28 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
29
Audit <strong>Report</strong><br />
25. Contingent liabilities<br />
(SEK 000) <strong>2012</strong> 2011<br />
Guarantees 243 373<br />
26. Cash Flow Statement adjustment item<br />
(SEK 000) <strong>2012</strong> 2011<br />
Adjustment for items not included in the cash flow refers first and foremost to administration costs<br />
for our treasury management. –-4 –-160<br />
Signatures of the<br />
Central Board of Directors<br />
The Central Board of Directors proposes that the General Assembly adopts the Income Statement and the Balance Sheet.<br />
Margareta Albinsson<br />
Vice Chairman<br />
Oscar Fredriksson<br />
Bo Hermansson<br />
Vice ordförande<br />
Stockholm, 19 April 2013<br />
Eva von Oelreich<br />
Chairman<br />
Elin Andersson<br />
Ewa Jonsson<br />
Abdullahi Aress<br />
Gunnar Köhlin<br />
To the General Assembly of the Central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>,<br />
<strong>Swedish</strong> company reg. no. 802002-8711<br />
<strong>Report</strong> on the <strong>Annual</strong> Accounts<br />
We have carried out an audit of the annual accounts for the<br />
Central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> for the<br />
<strong>2012</strong> financial year.<br />
The Central Board of Directors’<br />
responsibility for the <strong>Annual</strong> Accounts<br />
The Central Board of Directors is responsible for preparing<br />
annual counts that give a fair presentation in accordance with the<br />
<strong>Swedish</strong> <strong>Annual</strong> Accounts Act and the internal control that the<br />
Board deems necessary in order to prepare annual accounts that<br />
do not contain significant errors, whether these may be due to<br />
irregularities or errors.<br />
The Auditor’s responsibility<br />
Our responsibility is to express an opinion on the annual accounts<br />
based on our audit. We conducted our audit in accordance with<br />
generally accepted auditing standards in Sweden.<br />
This means for the authorised public accountant that he has carried<br />
out the audit in accordance with International Standards on<br />
Auditing and generally accepted auditing standards in Sweden.<br />
These standards require that the authorised public accountant follows<br />
professional ethical standards and plans and performs the<br />
audit to obtain reasonable assurance that the annual accounts are<br />
free of material misstatement.<br />
An audit includes examining through a number of different<br />
methods, on a test basis, evidence supporting the amounts and<br />
disclosures in the accounts. The auditor selects which methods to<br />
employ, including by assessing the risks for significant errors in<br />
the annual accounts, whether these may be due to irregularities or<br />
errors.<br />
This risk assessment takes into consideration those elements<br />
of the internal control that are relevant for how the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong> has prepared its annual accounts in order to provide a fair<br />
presentation with the aim of devising auditing methods which<br />
are appropriate with regard to the circumstances, but not in order<br />
to give an opinion about the effectiveness of the <strong>Swedish</strong> <strong>Red</strong><br />
<strong>Cross</strong>’ internal control. An audit also includes assessing the<br />
appropriateness of the accounting principles which have been<br />
used and the reasonableness of the estimations made by the Central<br />
Board of Directors in the annual accounts, as well as<br />
an assessment of the overall presentation of the annual accounts.<br />
We believe that the audit evidence we have obtained is<br />
sufficient and appropriate to form the basis for our opinion.<br />
Statement of Opinion<br />
The annual accounts have been prepared in accordance with the<br />
<strong>Swedish</strong> <strong>Annual</strong> Accounts Act and, thereby, give a true and fair<br />
view in all significant respects of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />
financial position as of 31 December <strong>2012</strong> and its financial<br />
results and cash flow for the year in accordance with the <strong>Swedish</strong><br />
<strong>Annual</strong> Accounts Act. The <strong>Report</strong> of the Central Board of<br />
Directors is consistent with the other parts of the annual report<br />
and accounts.<br />
<strong>Report</strong> on other requirements in accordance with<br />
law and other statutory requirements and statutes<br />
In addition to our audit of the annual accounts, we have also<br />
carried out an audit of the board’s management for the <strong>Swedish</strong><br />
<strong>Red</strong> <strong>Cross</strong>’ Central Board of Directors for the <strong>2012</strong> financial<br />
year.<br />
The Board’s responsibility<br />
It is the Board which has responsibility for the management.<br />
The Auditor’s responsibility<br />
Our responsibility is to express an opinion with reasonable confidence<br />
on the management based on our audit. We conducted our<br />
audit in accordance with generally accepted auditing standards<br />
in Sweden.<br />
As a basis for our opinion concerning discharge from liability,<br />
in addition to our audit of the annual accounts, we have also<br />
examined significant decisions, actions taken and circumstances<br />
of the organisation in order to be able to determine whether any<br />
board member has taken any action or has become liable by<br />
neglect that could entail a liability for damages.<br />
We believe that the audit evidence we have obtained is sufficient<br />
and appropriate to form the basis for our opinion.<br />
Statement of Opinion<br />
We recommend to the General Assembly that the members of the<br />
Central Board of Directors be discharged from their liability for<br />
the financial year.<br />
Elisabet Perttu<br />
Ineke Prang<br />
Denny Vågerö<br />
Dan Öwerström<br />
Our Audit <strong>Report</strong> has been submitted on 19 April 2013 Stockholm, 19 April 2013<br />
Håkan Jarmar<br />
Elected auditor<br />
Gunnar Ståhl<br />
Elected auditor<br />
Tomas Lönnström<br />
Authorised Public Accountant<br />
Ernst & Young<br />
Håkan Jarmar<br />
Elected auditor<br />
Gunnar Ståhl<br />
Elected auditor<br />
Tomas Lönnström<br />
Authorised Public Accountant<br />
Ernst & Young<br />
30 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />
31
<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />
P.O.Box 17563, SE-118 91 Stockholm, Sweden<br />
(Visiting address: Hornsgatan 54)<br />
Phone +46 8-452 46 00, Fax +46 8-452 46 01<br />
E-mail: info@redcross.se | Visit our website www.redcross.se