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Swedish Red Cross Annual Report 2012 - Svenska Röda Korset

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No one should be<br />

left alone in a disaster<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2012</strong>


A Word from the Secretary General and the President<br />

We are there for people before,<br />

during and after each disaster<br />

young man has been shot in the head.<br />

Hamza and his colleagues lift the injured 18-yearold<br />

into the ambulance and start Cardiopulmonary<br />

Resuscitation (CPR). They drive him at high speed to a hospital<br />

in Damascus that is still offering specialist medical<br />

treatment.<br />

By the end of the working day – 17 December <strong>2012</strong> –<br />

Hamza and his team of volunteers from Syrian <strong>Red</strong><br />

Crescent have taken a further nine casualties to hospital.<br />

Fear, pain and a struggle to survive have been the everyday<br />

experience of millions of Syrians for the last two years. At the<br />

beginning of 2013 it was estimated that as many as four million<br />

people – equivalent to almost half the population of Sweden<br />

– were in acute need of humanitarian assistance there.<br />

Thanks to the drive and dedication of the <strong>Red</strong> <strong>Cross</strong><br />

movement’s volunteers in Syria, during <strong>2012</strong> we were able<br />

to assist two million conflict-affected people with clean<br />

water, food, tents, mattresses or hygiene kits – as well as<br />

medical treatment.<br />

The story of how the <strong>Red</strong> <strong>Cross</strong> movement is today<br />

able to help casualties in Syria with healthcare and medical<br />

treatment started some ten years ago, when another war in<br />

the region – the American invasion of Iraq – had just begun.<br />

That conflict led to over one million Iraqis fleeing to Syria.<br />

Within just a few years, the humanitarian consequences<br />

had become immense. One of the biggest problems for the<br />

refugees was accessing healthcare and medical treatment.<br />

Therefore, in 2007 the <strong>Red</strong> <strong>Cross</strong> movement in Syria introduced<br />

a nationwide initiative to open clinics offering healthcare<br />

and medical treatment to Iraqi refugees, as well as to<br />

vulnerable groups within the Syrian population. The <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong> was a driving force behind this work.<br />

Many of the Iraqis have now fled again – this time from<br />

the conflict in Syria to a (relatively) peaceful Iraq. However,<br />

in Syria the situation is anything but peaceful: many people<br />

have been injured in the fighting, and in many places the<br />

state’s healthcare services are in ruins. Never theless, the <strong>Red</strong><br />

<strong>Cross</strong> movement’s clinics remain and can offer healthcare<br />

and medical treatment to tens of thousands of people each<br />

year.<br />

ost of the Syrians who fled the fighting –<br />

probably two million in total – have moved within<br />

their own country. During <strong>2012</strong> a steady trickle<br />

managed to escape to Sweden, and over 7 800 Syrians sought<br />

asylum here last year. More than 100 ended up in the <strong>Swedish</strong><br />

Migration Board’s asylum reception centre close to the Grytan<br />

artillery range in the middle of the forests of Jämtland.<br />

Even here the <strong>Red</strong> <strong>Cross</strong> is present. The <strong>Red</strong> <strong>Cross</strong> volunteers’<br />

regular visits are a welcome interruption to a typical<br />

day’s waiting for an answer to an application for asylum.<br />

They provide coffee and cake, and have arranged for a<br />

table-tennis table. Tuesdays are dedicated to a “language<br />

café”, and on Saturdays the <strong>Red</strong> <strong>Cross</strong> volunteers hire skis<br />

and bring them along. There is much laughter; initiatives like<br />

this bring people together and break down barriers.<br />

“The <strong>Red</strong> <strong>Cross</strong> is our only contact with <strong>Swedish</strong> society,<br />

and they help us to break out of our isolation,” states Abu<br />

Hassan, who fled from the fighting in Damascus.<br />

Every year, refugees from other countries who<br />

have sought protection in Sweden share similar stories with<br />

us and our colleagues. They are all living proof that the <strong>Red</strong><br />

<strong>Cross</strong> is a tight-knit humantarian network that is present<br />

before, during and after each war or disaster. This is unique<br />

among humanitarian organisations - and something we are<br />

extremely proud of.<br />

It is also a way of working that we are anxious to administer<br />

and develop. In <strong>2012</strong> we therefore intensified our change<br />

project within the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> that was introduced in<br />

2010. By focusing on the operations that make the greatest<br />

difference to vulnerable people the <strong>Red</strong> <strong>Cross</strong>’ initiatives and<br />

its finances have improved. This work has led to further efficiency<br />

improvements within the salaried part of the organisation.<br />

Among other improvements, support for the local <strong>Red</strong><br />

<strong>Cross</strong> branches has been centralised during the year. In turn,<br />

this helped the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> to balance its books for<br />

the first time in many years.<br />

This is not an end in itself for the <strong>Red</strong> <strong>Cross</strong>, but it will be<br />

necessary over the long term in order to allow Hamza and his<br />

colleagues to continue to evacuate and look after the victims<br />

of Syria’s civil war.<br />

Eva von Oelreich, President<br />

Ulrika Årehed Kågström, Secretary General<br />

Photo: Magnus Bergström<br />

3


MEETINGS BUILD STABLE INCOME<br />

Long-term, stable income is essential<br />

so that the <strong>Red</strong> <strong>Cross</strong> can carry out<br />

qualitative humanitarian work. Therefore,<br />

our main focus in <strong>2012</strong> was<br />

on increasing the number of monthly<br />

donors. The <strong>Red</strong> <strong>Cross</strong>’ Face to Face<br />

canvassers were a crucial element of<br />

this work.<br />

Financial<br />

Statements<br />

<strong>Report</strong> of the Central<br />

Board of Directors 4<br />

Income Statement 14<br />

Balance Sheet 15<br />

Cash Flow Statement 16<br />

Key Ratios 2007-12 17<br />

Accounting Policies and<br />

Valuation Principles 18<br />

Notes to the Accounts 21<br />

Auditors’ <strong>Report</strong> 29<br />

Financial Statements of the<br />

Central Board of Directors of the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>, <strong>Swedish</strong><br />

reg. no. 802002-8711<br />

4<br />

Photo: Hans Reuterskiöld/<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

5


<strong>Report</strong> of the Central Board of Directors<br />

The Central Board of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> (<strong>Swedish</strong> reg. no. 802002-8711; the term Board<br />

of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is used in the following text) hereby presents the Financial Statements<br />

for the <strong>2012</strong> financial year. These Financial Statements do not include independent legal entities<br />

such as the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ local branches (local associations), the associated <strong>Red</strong> <strong>Cross</strong><br />

Home trust and other associated trusts, as these prepare their own annual report and accounts.<br />

Focus on disasters and results<br />

The foremost disaster organisation in Sweden<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> was founded in 1865 and has its head<br />

office in Stockholm.<br />

Today, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is the largest volunteer humanitarian<br />

organisation in Sweden.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is organised into 1 050 branches<br />

around the country and has offices in Göteborg, Malmö, Stockholm<br />

and Umeå. There are also treatment centres for victims<br />

of war and tortured in Stockholm (a separate trust), Skövde,<br />

Malmö, Uppsala and Skellefteå.<br />

The work of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is carried out by 31 500<br />

volunteers and elected representatives, together with a staff of<br />

254 employees (average figure).<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is part of the International <strong>Red</strong> <strong>Cross</strong><br />

and <strong>Red</strong> Crescent Movement which consists today of 188 national<br />

societies. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> carries on activities both in<br />

Sweden and abroad. The international activities of the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong> are channelled via the International Federation of<br />

<strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Societies in order to coordinate this<br />

international assistance in the best possible manner. This international<br />

work is also carried out in close cooperation with National<br />

Societies in other countries.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> works extensively with the International<br />

Committee of the <strong>Red</strong> <strong>Cross</strong> whose task is to provide<br />

humanitarian aid in the event of armed conflicts.<br />

During the year, 52 delegates took part in 64 international<br />

missions for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>, the International Federation<br />

of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Societies and the International<br />

Committee of the <strong>Red</strong> <strong>Cross</strong>.<br />

THE INTERNATIONAL<br />

RED CROSS AND<br />

RED CRESCENT<br />

MOVEMENT<br />

National<br />

societies<br />

The International<br />

Committee of<br />

the <strong>Red</strong> <strong>Cross</strong><br />

International Conference<br />

of the <strong>Red</strong> <strong>Cross</strong><br />

and <strong>Red</strong> Crescent<br />

• is the highest<br />

decision-making body<br />

• is held every fourth year<br />

STATES which<br />

have ratified<br />

the Geneva<br />

conventions<br />

The International<br />

Federation of<br />

<strong>Red</strong> <strong>Cross</strong> and<br />

<strong>Red</strong> Crescent<br />

Societies<br />

Do more, do it better, reach further<br />

The General Assembly of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in 2011 decided<br />

to adopt a new operational focus for the <strong>2012</strong> – 2015 period<br />

– Do more, do it better, reach furher. This new focus is based<br />

on the International Federation of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent<br />

Societies’ long-term strategy document Strategy 2020, which<br />

outlines the three strategic aims for the International Federation<br />

of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Societies:<br />

• Save lives, protect livelihoods, and strengthen recovery<br />

from disasters and crises<br />

• Enable healthy and safe living<br />

• Promote social inclusion and a culture of non-violence<br />

and peace<br />

The operational focus of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> therefore<br />

states the three primary operational areas within which the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> carries on activities locally, nationally and<br />

internationally:<br />

• conflicts and disasters<br />

• migration<br />

• health and social inclusion<br />

In addition, the operational focus also states how the operations<br />

shall be carried on in terms of:<br />

• voluntary engagement and resource mobilisation<br />

• organisational development<br />

• communication<br />

In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> adopted a clearer focus on<br />

our humanitarian tasks to assist people who were affected by<br />

disasters and crises – both abroad and at home in Sweden. Our<br />

vision is to at all times be at hand before, during and after<br />

disasters and crises in order to fulfil our promise that no one<br />

should be left to be alone in a crisis.<br />

SIGNIFICANT EVENTS DURING THE YEAR<br />

Civil war in Syria<br />

The violence in Syria escalated during <strong>2012</strong>. The flow of refugees<br />

both within and out of the country increased in scale. Four million<br />

people in Syria were considered to be in acute need of help at the<br />

end of the year. The International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent<br />

Movement is one of the few humanitarian organisations present<br />

throughout the country and was successful in helping two million<br />

people during the course of the year.<br />

In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> provided support to the International<br />

<strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Movement’s operations in<br />

a variety of different ways. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> contributed<br />

funds to the appeals of the International Federation of <strong>Red</strong> <strong>Cross</strong><br />

and <strong>Red</strong> Crescent Societies for the humanitarian work in Syria<br />

and to support the people who have taken refuge in neighbouring<br />

countries. There continued to be a great need to evacuate<br />

wounded from the conflict. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> was able to<br />

assist, with the help of donated funds, the Syrian <strong>Red</strong> Crescent<br />

to acquire two more ambulances for use in its vital work. During<br />

the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also made three delegates available<br />

to the International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Movement<br />

in order to support the work in Syria and in the neighbouring<br />

countries.<br />

Drought and food crisis in West Africa<br />

Drought again had a devastating impact on several countries in<br />

West Africa in <strong>2012</strong>. Harvests were ruined and many vulnerable<br />

people suffered acute malnutrition. The International Federation<br />

of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Societies appealed for assistance<br />

in a number of different appeal campaigns. The <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong> responded quickly to emergency appeals for Niger and<br />

Mauretania.<br />

Care for undocumented migrants in Sweden<br />

During <strong>2012</strong>, the <strong>Swedish</strong> Government and the Green Party<br />

in Sweden declared that undocumented migrants should have<br />

the right to receive subsidised health care and treatment which<br />

could not be deferred. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has advocated for<br />

several years to bring about a change in line with this declaration.<br />

However, in our statement of opinion on the proposed<br />

policy change, we expressed our concern for the term “treatment<br />

which could not be deferred” which risks to be defined differently<br />

depending on the health personnel involved or the County<br />

Administrative Board which would have the task of interpreting<br />

the legislation.<br />

Relaxation of the burden of proof for family reunification<br />

In recent years the right to reunite families has been drastically<br />

curtailed as, among other things, stricter standards of proof have<br />

been imposed in regard to identity documents. In <strong>2012</strong> a relaxation<br />

of the burden of proof was introduced in regard to identity<br />

requirements in specific instances when families with children<br />

can prove their consanguinity by means of DNA tests. The<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> acted as the legal representative in the family<br />

reunification case which ultimately led to the change. Relaxation<br />

of the burden of proof is the result of long-term efforts where we<br />

have also acted in other family reunification cases and achieved<br />

publicity in the media for this issue.<br />

Focus on humanitarian roles resulted in finances in balance<br />

In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> streamlined its operations in<br />

order to better be able to meet the needs of people impacted by<br />

disasters and crises. This work has to a large extent contributed<br />

to the positive financial result of SEK 11.5 million (-26.6 million)<br />

for the year.<br />

SIGNIFICANT EVENTS AFTER THE END OF THE FINANCIAL YEAR<br />

Meeting place opened for undocumented persons<br />

Undocumented migrants are a very vulnerable group in <strong>Swedish</strong><br />

society. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has organised care and assistance<br />

for this group since 2006.<br />

In January 2013, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> expanded this work<br />

with the opening of a meeting place in Stockholm for undocumented<br />

migrants. Visitors can obtain both legal help and psychosocial<br />

support here. The meeting place also offers the opportunity<br />

to socialize and provides a play venue for children.<br />

WyWallet made fundraising via sms plummet<br />

An important appeal channel for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is<br />

donations by text message (sms). The major telecommunication<br />

companies in Sweden introduced a new business model<br />

(WyWallet) for payment by text message in 2013. This model<br />

has made it more difficult for the general public to donate via<br />

text message and has thereby reduced the opportunity for the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> to raise money via text message (sms)<br />

donations.<br />

In our Christmas campaign we appealed for new donors<br />

and clarified the image of the <strong>Red</strong> <strong>Cross</strong> as a disaster response<br />

organisation.<br />

INCOME<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ planned income (own fundraising)<br />

increased in <strong>2012</strong>. But as the number of major disasters was<br />

relatively few in number, total income fell by 5.5 percent and<br />

amounted to SEK 611.4 million (646.8 million). Of this total<br />

income, operational income accounted for SEK 544.1 million<br />

(576.6 million) and the result from financial investments totalled<br />

SEK 67.3 million (70.2 million).<br />

External grants<br />

External grants continue to be an important source of income for<br />

the operations of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>. During the year, these<br />

grants totalled SEK 291.5 million (331.3 million), that is to say<br />

a decline of 12 percent. This fall is due primarily to lower grants<br />

from Sida (the <strong>Swedish</strong> International Development Cooperation<br />

Agency) of SEK 32.5 million and of SEK 2.8 million from the<br />

<strong>Swedish</strong> Civil Contingencies Agency. The lower grant from Sida<br />

is largely attributable to the fact that fewer major disasters occurred<br />

in <strong>2012</strong>.<br />

Fundraising appeals<br />

Income raised from fundraising appeals during the year increased<br />

by SEK 16.1 million and totalled SEK 209.7 million<br />

(193.6 million). The general public donates to branches, through<br />

monthly donations and through legacies, but also from postal<br />

and sms donations, as well as via www.redcross.se.<br />

The branches continue to be important for a strong local<br />

presence throughout the country; both for social activities as well<br />

as for raising funds. An increasingly greater percentage of the<br />

funds raised by branches comes from the sale of second-hand<br />

items at the around 270 Kupan Meeting Places and from secondhand<br />

stores in Sweden. During the year, a new method has been<br />

employed, so-called door-to-door recruitment, in order to recruit<br />

new monthly donors by contacting people at home (read more<br />

about this on page 7). Many new monthly donors have been<br />

recruited by our staff in this way. The work to recruit monthly<br />

donors on the street and in public spaces, so-called Face to Face<br />

recruitment, has also been intensified.<br />

In <strong>2012</strong>, the <strong>Swedish</strong> Postcode Lottery raised SEK 33 million,<br />

which makes the lottery the single largest cooperative fundraising<br />

effort. Thanks to this cooperation, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

was also given the opportunity to showcase its operations.<br />

However, no funds were received from the Lottery in 2011<br />

due to a change in the routines for paying out funds from the<br />

<strong>Swedish</strong> Postcode Lottery. The Lottery obtains its funds from the<br />

general public and these funds are recorded in the income statement<br />

as funds from the general public. The cooperation with ICA<br />

6 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 7


“<br />

People who want to help, influence and bring about change are essential in order that we can raise<br />

money and employ these funds in valuable relief efforts throughout the world. Everything you read<br />

about in this <strong>Annual</strong> <strong>Report</strong> is possible thanks to the trust that the <strong>Red</strong> <strong>Cross</strong> has and the support we<br />

receive from members and volunteers, as well as donors and the general public in Sweden.<br />

UMEÅ: NEW monthly<br />

DONOR<br />

Emilia Hillman rang the bell<br />

and just a short while later<br />

Anders Wittenström became<br />

a monthly donor.<br />

continues to grow where customers can donate the money back<br />

on returning empty bottles and similar containers to the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong>. The designer, Efva Attling, continued to contribute<br />

by selling popular jewellery for the benefit of the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong>. Our cooperation with Ramlösa within the framework of<br />

a water project in Ethiopia has also proved to be successful.<br />

Media interest is often a precondition for carrying on successful<br />

fundraising. The low number of natural disasters in <strong>2012</strong><br />

also resulted in lower exposure in the media, which made raising<br />

money a challenge for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />

During the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> focused attention<br />

through a fundraising campaign on the major hunger catastrophe<br />

which was affecting West Africa.<br />

The <strong>Red</strong> <strong>Cross</strong>’ work to reunite families was highlighted in<br />

another campaign during the year. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> launched<br />

the “Are you a fellow citizen” television campaign in connection<br />

with Christmas. The campaign was very well received,<br />

not least in social media, and generated many new donors for the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />

In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has focused on creating<br />

long-term stable growth, primarily through initiatives to increase<br />

the number of monthly donors, but also by targeting effort to<br />

increase bequests in people’s wills.<br />

Membership subscriptions<br />

Membership numbers have continued to fall during the year<br />

as they have for many other voluntary membership organisations.<br />

As a result of this decline in membership figures, and the<br />

change in breakdown between local branches and the central<br />

organisation, income from membership subscriptions has fallen<br />

by 25 percent to SEK 13.7 million (18.2 million). From <strong>2012</strong>,<br />

membership subscription fees have been shared equally between<br />

the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ local branches and its Central Board of<br />

Directors (in accordance with the decision of the 2011 General<br />

Assembly). The breakdown in previous years was that the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ local branches received 40 percent and the<br />

Central Board 60 percent.<br />

Courses and other sales activities<br />

Income from courses and other sales activities amounted to SEK<br />

26 million (27.6 million). Course income comes primarily from<br />

TOTAL INCOME <strong>2012</strong><br />

Total income for <strong>2012</strong><br />

SEK 611.4 million, 100.0 %<br />

External grants:<br />

SEK 291.5 million, 47.7 %<br />

Fundraising:<br />

SEK 209.7 million, 34.3 %<br />

Financial investments:<br />

SEK 67.3 million, 11.0 %<br />

Course income and other sales:<br />

SEK 26.0 million, 4.3 %<br />

Membership subscriptions:<br />

SEK 13.7 million, 2.2 %<br />

Other income:<br />

SEK 3.2 million, 0.5 %<br />

training courses in first aid and crisis support. This income has<br />

fallen during the year due to a deliberate prioritisation as the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has reorganised its first aid training. Previously<br />

the emphasis was on sales of first aid courses to companies<br />

and workplaces. However, other organisations offer this type of<br />

course. As of <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is therefore focusing<br />

resources on training individuals and voluntary organisations.<br />

COSTS<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ costs include costs for specific purposes<br />

(the costs for the different areas of operation) and costs associated<br />

with fundraising, membership administration and administration.<br />

In <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has also had one-off costs<br />

for restructuring of the staff organisation.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ costs fell during <strong>2012</strong> by 10.9 percent<br />

to SEK 599.9 million (673.4 million). The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />

operational focus and the fact that <strong>2012</strong> has seen fewer disasters<br />

and therefore fewer deployments are the primary reasons for<br />

the lower costs. An increased operational focus, more effective<br />

forms of cooperation and the goal to achieve balance in our<br />

finances are important elements in the change processes of recent<br />

years. Costs relating to specific purposes amounted to SEK 508.3<br />

million compared with SEK 593.6 million in the previous year,<br />

which is a decrease of 14.4 percent.<br />

Costs associated with fundraising, membership and administration<br />

have fallen from SEK 79.8 million to SEK 73.0 million in<br />

<strong>2012</strong>, that is to say a reduction of 8.5 percent.<br />

The guideline figures of the <strong>Swedish</strong> Fundraising Control,<br />

which measures the percentage of costs for fundraising, membership<br />

and administration in relation to total income, amounted in<br />

<strong>2012</strong> to 14 percent (for a more detailed calculation see the Accounting<br />

Policies and Valuation Principles section). 14 percent<br />

is significantly lower than the 25 percent that the <strong>Swedish</strong> Fundraising<br />

Control allows.<br />

COSTS FOR SPECIFIC PURPOSES<br />

The costs for specific purposes for the year of SEK 508.3 million<br />

(593.6 million) can be broken down into SEK 224.5 million<br />

(229.2 million) for national operations and SEK 283.8 million<br />

(364.4 million) for international operations.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ international operations help the<br />

INCOME FROM FUNDRAISING<br />

Income from fundraising<br />

<strong>2012</strong>: SEK 209.7 million<br />

100 %<br />

General public including the <strong>Swedish</strong><br />

Postcode Lottery: SEK 87.1 million, 41.6 %<br />

Funds raised by the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

local branches: SEK 53.9 million, 25.7 %<br />

Bequests and donations:<br />

SEK 42.2 million, 20.1 %<br />

Radiohjälpen including Världens Barn:<br />

SEK 13.0 million, 6.2 %<br />

Corporate: SEK 10.1 million, 4.8 %<br />

Other external funds, trusts and other<br />

organisations: SEK 3.4 million,1.6 %<br />

Knocking on the door<br />

creates long-term income<br />

In <strong>2012</strong> the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> focused strongly on building long-term and predictable income<br />

for humanitarian work by recruiting more monthly donors. Our Face to Face recruiters meet<br />

people on the street and in public spaces and our so-called door-to-door recruiters ring doorbells.<br />

What did you think when the <strong>Red</strong> <strong>Cross</strong><br />

came and knocked on your door<br />

– They have a good reason to call<br />

on people. They’re not selling vacuum<br />

cleaners and it’s better than a salesperson<br />

calling on the phone. It’s more personal<br />

in a way.<br />

You have worked with Face to Face<br />

recruitment previously; what’s the difference<br />

compared with recruiting door-todoor<br />

– Door-to-door is really fun. It turns<br />

into a different type of conversation where<br />

you get a more meaningful contact with<br />

the person who opens the door. I thought<br />

it would be hard to address people in their<br />

homes, but many take the time to listen.<br />

Can you share your experience and give<br />

us a couple of recruiting tips<br />

– I introduce myself and ask the person<br />

who comes to the door if he or she would<br />

like to help prevent a disaster I tell them<br />

that we are world’s largest humanitarian<br />

network and that we can be found in 188<br />

countries and that we work before, during<br />

and after disasters. Then I usually relate<br />

how we are working in a current disaster<br />

or conflict situation, such as in Syria. Then<br />

Why did you choose to support<br />

the <strong>Red</strong> <strong>Cross</strong><br />

– I thought it was a really good cause<br />

as the <strong>Red</strong> <strong>Cross</strong> is present in all countries<br />

and you help everyone, not just a special<br />

group. Therefore you don’t have any<br />

problems in working in countries that<br />

might be controversial.<br />

I ask the person at the door what he or she<br />

think is important, listen to what they’re<br />

saying and confirm that the <strong>Red</strong> <strong>Cross</strong> is<br />

working with the issues that are relevant to<br />

them – if that is in fact the case.<br />

What’s it like to work for the <strong>Red</strong> <strong>Cross</strong><br />

– We have such a great team in Umeå<br />

and you feel as though you are doing<br />

something worthwhile. You also gain a lot<br />

of knowledge about what’s happening in<br />

the world.<br />

Photo: Johan Gunséus<br />

HELLO THERE … ANDERS WITTENSTRÖM IN UMEÅ, ONE OF THOSE WHO THE SWEDISH RED CROSS HAVE CALLED ON<br />

Why did you decide to support us by<br />

becoming a monthly donor<br />

– I think it’s easier. When you’ve<br />

signed up, the money goes automatically<br />

so that it’s not just in connection with a<br />

special ‘gala’ campaign. You also have<br />

control over what you give as you decide<br />

the monthly sum yourself. ●<br />

HELLO THERE – EMILIA HILLMAN, ONE OF THE RED CROSS’ MOST SUCCESSFUL DOOR-TO-DOOR RECRUITERS<br />

What are the advantages with this specific<br />

method<br />

– Monthly donors result in a more<br />

stable income stream compared with<br />

money that is put in the collection boxes.<br />

Many people feel also feel more assured<br />

when they fill in a form at home, and<br />

more people know their bank account<br />

numbers than when you recruit people on<br />

the street and in public spaces. ●<br />

Text: Erik Olsson/<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

RECRUITERS BOOST THE LOCAL RED CROSS WORK<br />

– One of the positive effects of <strong>Red</strong> <strong>Cross</strong> recruiters being visible in<br />

the streets and public spaces is that more people are coming to our<br />

premises. These are people who are interested in becoming involved<br />

in voluntary work or who come in order to visit the Kupan meeting<br />

place, states Daniel Norman, Head of Operations for the Umeå branch<br />

of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>. ●<br />

8<br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 9


International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Movement to provide<br />

an effective, relevant and necessary assistance to people who are<br />

affected by humanitarian crises, disasters and conflicts. These<br />

international operations also show demonstrable results and<br />

make the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> a visible actor on international<br />

humanitarian issues.<br />

The national operations create the preconditions so that the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is a relevant, proactive and visible organisation<br />

within disaster management and crisis support. The <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong> shall support, develop and implement operations<br />

where the need is greatest, with a specific development focus<br />

on socio-economically vulnerable areas and on initiatives that<br />

reduce vulnerability arising from disasters and conflicts.<br />

Costs associated with operations are termed costs for specific<br />

purposes. The specific operational areas have been changed as a<br />

result of the operational focus for <strong>2012</strong> and can be broken down<br />

into the areas listed below. These specific operational areas cover<br />

both national and international operations.<br />

1. Conflicts and disasters<br />

2. Migration<br />

3. Health and social inclusion<br />

4. Voluntary engagement and resource mobilisation<br />

5. Organisational development<br />

6. Communication<br />

THE SWEDISH RED CROSS’ FOCUS COUNTRIES<br />

LONG-TERM<br />

PARTNERSHIP<br />

STARTED<br />

IN PROGRESS<br />

LONG-TERM<br />

PARTNERSHIP<br />

NOT YET STARTED<br />

BANGLADESH<br />

AFGHANISTAN<br />

MYANMAR<br />

IRAQ<br />

NORTH KOREA<br />

PALESTINE<br />

ZIMBABWE<br />

SUDAN<br />

Conflict and disaster<br />

The international work of the specific operational areas includes<br />

resilience and recovery, organisational development, emergencies<br />

and conflicts. The costs for international operations have fallen<br />

during the year by 22.1 percent and total SEK 283.8 million<br />

(364.4 million).<br />

The reduction in costs results from the fact that the world<br />

has not been affected by any major natural disasters that have<br />

gained any significant media attention in <strong>2012</strong>. On the other<br />

hand, a number of countries have suffered small-scale disasters,<br />

many of which hardly received a mention in the media. This<br />

resulted in 44 emergency appeals being launched during the year<br />

by the International Federation of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent<br />

Societies, of which the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> responded to 27. This<br />

can be compared with 2011 when 28 appeals were launched, of<br />

which the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> responded to 25. As the number of<br />

emergency appeals for small-scale disasters increased in number,<br />

the International Federation of <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent<br />

Societies needed more financial support for its Disaster Relief<br />

Emergency Fund (DREF). Therefore the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

increased its support to the fund during the year. In total,<br />

SEK 105.8 million<br />

(135.8 million) was used for disaster responses in <strong>2012</strong>.<br />

The fact that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> responded in <strong>2012</strong> to<br />

fewer appeals in relative terms is an element of our deliberate<br />

LIBERIA<br />

SOUTH SUDAN<br />

DR CONGO<br />

SOMALIA<br />

ETHIOPIA<br />

UGANDA<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> continued in <strong>2012</strong> to focus its international work on a selection of countries. Our long-term goal is to establish long-term partnerships<br />

with International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent societies in 14 countries. This illustration shows how far we have come in this work.<br />

re-focus. This focus also includes a gradual increased involvement<br />

and in-depth follow-up in several of the disaster responses<br />

in which the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has become involved. Examples<br />

of such involvement by the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in <strong>2012</strong> include<br />

above all the relief assistance to Syria, West Africa/the Sahel<br />

area (primarily Niger and Mauretania) and the Horn of Africa.<br />

The work of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> to strengthen the resilience<br />

and the ability to recover of vulnerable people continued<br />

during the year with initiatives within a variety of areas such<br />

as for example local-based disaster preparedness, health, water<br />

and sanitation. The nature of this work varied depending on the<br />

needs assessment in the respective context and country.<br />

During the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has continued its<br />

focus in accordance with the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ international<br />

direction with a concentration on 14 countries (see the illustration<br />

on page 8). These partnerships have been selected on the<br />

basis of their humanitarian needs. A dialogue which aims to<br />

achieve in-depth partnerships with the International <strong>Red</strong> <strong>Cross</strong><br />

and <strong>Red</strong> Crescent National Societies in these countries has been<br />

started and five dialogue meetings were held in <strong>2012</strong>.<br />

The International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent societies in<br />

the respective countries gave a positive reception to this model<br />

and expressed their appreciation that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

is looking to work closely with them. The model encourages<br />

an open dialogue and the National Societies appreciate that the<br />

partnership is viewed as a relationship of equals. It also functions<br />

as a good way of raising and discussing sensitive issues such<br />

as corruption and the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ relation to the state.<br />

Many of the International <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent societies<br />

with which the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has chosen to carry on<br />

a partnership dialogue operate in countries which are affected<br />

by extensive corruption. In this situation, it is important to have<br />

discussed how the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> can assist in the preventative<br />

work and how the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> expects the National<br />

Societies in the different focus countries to act if corruption is<br />

suspected.<br />

In addition to the 14 long-term countries, the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong> has also worked during the year with the continued<br />

phasing-out of our cooperation with Namibia and Malawi, and<br />

assisted with the rebuilding work in Haiti. Furthermore, the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also collaborated with the International<br />

Committee of the <strong>Red</strong> <strong>Cross</strong> as to responses in Afghanistan,<br />

Sudan and Ethiopia. A total of SEK 151 million was used for<br />

long-term international programme activities.<br />

The national work in the specific operational areas includes<br />

national contingency services, civil defence medical services,<br />

first aid, humanitarian values and the <strong>Red</strong> <strong>Cross</strong> in the <strong>Swedish</strong><br />

school system. The costs of these national operations fell by<br />

28.5 percent to SEK 49.2 million (68.8 million). This reduction<br />

is a result of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ new focus and primarily<br />

related to the fact that the assignment to provide training within<br />

civil defence medical services for the <strong>Swedish</strong> Armed Forces<br />

has been scaled down. As a result of this refocusing, the staff’s<br />

support for social activities has been made more effective, which<br />

has helped to bring about this reduction in costs.<br />

Focus was placed during the year on training activities within<br />

first aid and humanitarian support and these now have a clearer<br />

exposure perspective. At the same time sales of first aid courses<br />

to companies and workplaces has been discontinued, which has<br />

also contributed to the fall in costs. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has<br />

maintained a good relation with the <strong>Swedish</strong> Civil Contingencies<br />

Agency throughout this process, and the agency has awarded an<br />

extra grant for training activities aimed at the general public.<br />

In <strong>2012</strong> we developed our local contingency services on several<br />

different levels.<br />

The focus was on assisting branches in their work to recruit<br />

more volunteers and thereby strengthen the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />

capacity for both preventative work and to act during and after<br />

different types of crisis. Intensive work has been carried out<br />

among other things on recruitment and on preparations for the<br />

start-up of an expanded telephone service in Göteborg.<br />

Migration<br />

The total cost for the operational area amounted to SEK 34.6<br />

(31.9) million and bear essentially reference to the operations of<br />

the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> within the area of migration in Sweden.<br />

During <strong>2012</strong> focus has continuously been on clarifying the auxiliary<br />

role of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>. Dialogue has been carried<br />

out with the ministers, the departments, and the authorities concerned.<br />

In addition, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has engaged actively<br />

in various fora on reception, asylum issues, torture, facilitating<br />

access to society and integration.<br />

The demand for the services of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> have<br />

risen concurrently with the increase in the number of asylum<br />

seekers. In all, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> handled 2 273 individual<br />

cases within legal counseling, tracing, family reunification and<br />

reintegration support in <strong>2012</strong>.<br />

Health and social inclusion<br />

The costs for this operational area during the year amounted to<br />

SEK 57.7 million (60.9 million). The branches have received<br />

extensive support for several years from the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />

central staff and now in general have a high capacity to carry<br />

out social activities themselves. For this reason the extent of the<br />

central staff’s support to the branches decreased in <strong>2012</strong>, which<br />

is the primary reason for the reduction in costs.<br />

Costs for this operational area include treatment centres for<br />

victims of war and tortured, care for undocumented migrants and<br />

operational development in the suburbs of major conurbations.<br />

In <strong>2012</strong> the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> increased its focus on improving<br />

support to society’s most vulnerable people. In spite of an<br />

extensive scaling back of support from the central staff for the<br />

branches’ work, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> expanded its work in<br />

the suburbs of major <strong>Swedish</strong> cities. The organisational change<br />

which was implemented during the year saw the establishment<br />

of a special unit within the organisation with responsibility for<br />

development and projects with a focus on the suburbs of major<br />

conurbations. This unit works in close cooperation with both<br />

branches and other elements within the central staff. The work of<br />

the unit has meant that branch activities within language workshops,<br />

reading assistance and women’s groups have been able<br />

to be started up within a number of suburbs in Stockholm (Skärholmen/Bredäng,<br />

Södertälje), Göteborg (Norra Biskopsgården)<br />

and Malmö (Lindängen).
Training activity within the field of first<br />

aid has been focused on areas where the need is especially great.<br />

A preliminary study concerning first aid groups in the suburbs<br />

of major conurbations has been carried out with a similar focus.<br />

This work was expected to be implemented in 2013.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ operations for migrants who have<br />

suffered torture and war trauma, and care centres for undocumented<br />

migrants have continued to see high demand in <strong>2012</strong>.<br />

The care centres for undocumented persons which the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong> operates in Stockholm and Göteborg have assisted 1<br />

483 (1 354) patients and carried out 5 985 (5 828) consultations.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ treatment centre for torture victims has<br />

carried out 11 798 (13 009) hours of treatment in <strong>2012</strong>.<br />

10<br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 11


The <strong>Red</strong> <strong>Cross</strong> at your service<br />

The <strong>Red</strong> <strong>Cross</strong> will provide, quickly and simply, interesting and useful information and<br />

knowledge about its activities. In <strong>2012</strong>, we established a customer service, Infoservice,<br />

which supplies both <strong>Red</strong> <strong>Cross</strong> members and the general public with answers to most<br />

questions about our organisation.<br />

In September <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> transformed its<br />

organisation and many of the employees engaged im direct support<br />

to the <strong>Red</strong> <strong>Cross</strong> branches were phased out. Infoservice was<br />

launched in order to maintain the service in relation to the <strong>Red</strong><br />

<strong>Cross</strong> branches in Sweden to as great an extent as possible. Infoservice<br />

has a staff of ten persons who answer questions about<br />

the <strong>Red</strong> <strong>Cross</strong> on a daily basis. The aim is to provide a fast and<br />

high quality service to <strong>Red</strong> <strong>Cross</strong> members as well as donors,<br />

schools and the general public. ●<br />

Voluntary engagement and resource mobilisation<br />

The costs for <strong>2012</strong> amounted to SEK 16.4 million (15.7 million).<br />

The rise in costs was due primarily to the fact that the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong> invested SEK 2.8 million in <strong>2012</strong> in opening two new<br />

second-hand shops in Stockholm. The intention is that these will act<br />

as model examples for the second-hand shops that the <strong>Red</strong> <strong>Cross</strong><br />

branches operate around the country.<br />

In order to streamline and meet the branches’ changed requirements<br />

for central staff support, this operation was centralised during<br />

the year (see the article The <strong>Red</strong> <strong>Cross</strong> at your servide on page 10).<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> strives to be a natural choice for people<br />

who wish to be involved on a voluntary basis within the humanitarian<br />

field. It is important for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> that there are a<br />

sufficient number of volunteers and a sufficient number of people<br />

who wish to make donations so that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> can<br />

carry on priority operations.<br />

At the end of <strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> had 147 775 (160<br />

698) members with an average age of 66 (66) years old. 74 (74)<br />

percent of members are women and 26 (26) percent are men.<br />

During the year, the number of volunteers increased to 31 500<br />

(31 000). There were 1 050 (1 074) branches at the end of the year.<br />

The primary reason for the reduction in the number of branches is<br />

that branches in small towns have opted to merge in order to operate<br />

more effectively.<br />

Organisational development<br />

The total costs for organisational development in Sweden<br />

amounted to SEK 21.0 million (23.5 million). The costs for organisational<br />

development internationally are reported as part of the<br />

international work in the area of Conflict and Disaster.<br />

The international work of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in organisational<br />

development helps national societies to be able to improve<br />

their organisation and to manage volunteers at the local level.<br />

The international work is carried on in close cooperation with<br />

sister organisations in other countries.<br />

In a national perspective, the aim is to strengthen both the<br />

individual branch and the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in their capacity<br />

to reduce vulnerability in society. The restructuring which has<br />

been implemented has led to a more efficient organisation and a<br />

change in support from the central staff to the branches.<br />

This operational area also includes the grant of SEK 10.0<br />

million that is given to the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> Youth, a separate<br />

QUICK ANSWERS<br />

Our customer service, Infoservice, has satisfied users.<br />

Results for <strong>2012</strong><br />

• Nine of ten people were satisfied with the service they<br />

received (September to December <strong>2012</strong>)<br />

• Infoservice responded to 11 500 enquiries by telephone<br />

and e-mail<br />

• 89 percent were satisfied with the speed, content and<br />

handing of their enquiry<br />

legal entity which carries on activities within a number of different<br />

operational areas. More information about the operations<br />

of the <strong>Red</strong> <strong>Cross</strong> Youth can be found in the organisations own<br />

annual report.<br />

The area also includes the work on Global Engagement and the<br />

direct exchange of knowledge and experience that the branches in<br />

Sweden have with branches in other countries. The central costs<br />

of this work amounted to SEK 1.9 million (3.0 million).<br />

Communication<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has a unique mandate to be responsible,<br />

in conjunction with the <strong>Swedish</strong> State, for disseminating knowledge<br />

about international human law. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

works persistantly so that international humanitarian law can be<br />

put into practice and respected in full in armed conflicts.<br />

During the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ long-term advocacy<br />

have led to desired results. A couple of concrete examples of this<br />

are the relaxation in ID requirements from July 2013 for family<br />

reunification and the change in law which means that undocumented<br />

migrants can gain access to medical care on the same<br />

conditions as asylum seekers; a change to which the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong> has made a significant contribution. This success is<br />

based among other things on the fact that the issue has been<br />

advocated on for a number of years and that these efforts are<br />

evidence-based on experience from the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also continued to carry on this influence<br />

work within priority areas such as asylum issues, torture,<br />

reception and integration, including by means of more seminars<br />

at The <strong>Swedish</strong> Forum for Human Rights and similar fora, both<br />

nationally and internationally. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has also<br />

intensified the dialogue during the year with relevant governmental<br />

departments and public authorities, including in regard to<br />

the issue of criminalising the use of torture in <strong>Swedish</strong> law.<br />

During the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also highlighted<br />

humanitarian needs around the world and profiled the relief work<br />

of the <strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent Movement in the media. This<br />

concerned first and foremost the civil war in Syria, the armed<br />

conflict in Gaza, the food crisis in West Africa, typhoon Bopha<br />

in the Philippines and hurricane Sandy which affected both Cuba<br />

and Haiti, among other places.<br />

In spite of a unique history and high level of awareness among<br />

people throughout the world and here in Sweden, the <strong>Swedish</strong><br />

general public has an unclear picture of what the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong> stands for. Work was commenced during the year to increase<br />

knowledge about our operations with the general public.<br />

At the end of the year, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> had just over<br />

50 000 followers on Facebook.<br />

Fundraising<br />

The costs of fundraising amounted to SEK 48.2 million (43.2<br />

million). The increased costs are due primarily to the development<br />

of new fundraising campaigns and that initiatives have<br />

been implemented to recruit new donors. This concerns first<br />

and foremost recruitment of monthly donors by means of the<br />

so-called Face to Face method. This initiative will ensure that the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> will have long-term and predictable income.<br />

Administration<br />

The total costs for administration have fallen by 40 percent to<br />

SEK 16.9 million (28.2 million). This reduction is due to reduced<br />

administrative support and the fact that the cost of the 2011<br />

General Assembly was included in the cost for the previous year.<br />

Membership<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has worked actively during the year on<br />

membership development. A campaign was carried out at the<br />

beginning of the year to re-engage lapsed members. We have<br />

also held a series of local meetings and training courses in order<br />

to discuss membership and to emphasise the importance of<br />

recruiting and retaining members.<br />

The membership category of member without branch<br />

association was introduced in <strong>2012</strong> for people who did not wish<br />

to belong to a branch. This category was opted for by around<br />

3 400 members. 10 086 (10 074) new members were recruited<br />

during the year. The percentage who renewed their membership<br />

was 86 (80) percent.<br />

Costs for the year totalled SEK 7.8 million (8.3 million). The<br />

costs are related primarily to the recruitment of new members,<br />

the notification of membership fees and costs associated with the<br />

<strong>Red</strong> <strong>Cross</strong> publication Henry. This is a magazine where members<br />

and other readers can learn about the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />

activities and advocacy work. The magazine is highly regarded<br />

by its readers.<br />

Restructuring<br />

During the year, the Central Board of Directors decided on a clearer<br />

prioritisation of operations and streamlining initiatives which<br />

entailed a reduction in the number of staff. The costs of these<br />

changes have been taken in the <strong>2012</strong> accounts and amounted to<br />

SEK 18.6 million. The costs are primarily related to the reduction<br />

of the number of personnel and office space.<br />

Result from financial investments<br />

The result from financial investments amounted to SEK 67.3<br />

million (70.2 million). The result consists of capital gains of<br />

SEK 65.5 million (77.7 million), dividends of SEK 0.1 million<br />

(9.1 million), write-downs of SEK 0.0 (16.5 million) of the<br />

holdings in the portfolio and interest income of SEK 1.7 million<br />

(-0.1 million).<br />

Financial management<br />

The developments in the financial markets have been positive<br />

during the year. At the end of <strong>2012</strong>, the market value of the total<br />

managed capital amounted to<br />

SEK 1 000.1 million (920.2 million). In <strong>2012</strong> financial investments<br />

produced a total realised return of SEK 67.3 million<br />

(70.2 million). The market value at the end of <strong>2012</strong> exceeded the<br />

book value by SEK 13.5 million.<br />

The total return on managed capital during the year amounted<br />

to 6.6 (-16.5) percent. As of <strong>2012</strong> year-end, 29.6 (36.9) percent<br />

of the market value was comprised of share investments and 70.4<br />

(63.1) percent was comprised of interest-bearing investments.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> aims to obtain a long-term, good<br />

rate of return on its capital, with balanced risk-taking, and with<br />

observation of the investment policy decided upon by the Central<br />

Board of Directors. In order to achieve risk diversification, the<br />

capital shall be well-diversified both in terms of type of financial<br />

assets as well as issuer. It is very important for the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong> to achieve a steady and predictable dividend flow from its<br />

financial investments.<br />

Long-term dividends shall be at such a level that the real value<br />

of the capital can be kept intact over time. The aim in a longer<br />

perspective is that the value of the capital shall be equivalent to<br />

two-years turnover.<br />

In <strong>2012</strong>, the Central Board of Directors took the decision to<br />

change from managing its capital itself to discretionary management<br />

(external management). The change is aimed at bringing<br />

about a long-term, good return on capital which remains constant<br />

over time and which has the opportunity to provide a better rate<br />

of return on capital in order that we can carry on our operations.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ holdings under portfolio management<br />

and investment management have been discontinued and<br />

the funds have been transferred into direct holdings, which is<br />

clear from note 19. These transactions have resulted in capital<br />

gains of SEK 65.9 million, which is not recorded as a real sale.<br />

A valuation at market value was carried out on 9 October <strong>2012</strong><br />

in connection with the disposal and this forms the basis for the<br />

acquisition value of the new holdings.<br />

Aim of the investment policy<br />

Investment management is governed by an investment policy.<br />

The aim of this is to stipulate rules and guidelines for the overall<br />

management in regard to:<br />

• Investment strategy<br />

• Organisation and allocation of accountability<br />

• Risk monitoring and control<br />

• <strong>Report</strong>ing and follow-up of results<br />

The policy shall be a guideline in the daily work of the persons<br />

responsible in the external management organisation and within<br />

the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />

The investment policy includes goals and principles for<br />

financial risk taking. It also contains ethical investment rules with<br />

restrictions in respect to weapons, human rights, alcohol, tobacco<br />

and production of pornography. An external analytics company<br />

carries out regular reviews of holdings in terms of compliance<br />

with these ethical rules.<br />

SECURITIES HOLDING (MARKET VALUE)<br />

Interest-bearing securities:<br />

SEK 704.1 million, 70.3 %<br />

Foreign shares and securities:<br />

SEK 204.4 million, 20.5 %<br />

<strong>Swedish</strong> shares and securities:<br />

SEK 91.6 million, 9.2 %<br />

Securities holding: SEK 1 000.1 million, 100 %<br />

12<br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 13


Focused operations and finances in balance<br />

By prioritising the operations that make the most difference for vulnerable people, both the<br />

work and the finances of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> have been improved during the last three<br />

years. At the same time the general public’s confidence in the organisation has increased.<br />

Appropriation of net earnings for the year<br />

Earnings for the year and the financial position of the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong> are stated in the <strong>Report</strong> of the Central Board of Directors<br />

and the following income statement and balance sheet with<br />

accompanying notes to the accounts and accounting policies.<br />

The annual accounts have been prepared in accordance with the<br />

<strong>Swedish</strong> <strong>Annual</strong> Accounts Act, the general recommendations<br />

of the <strong>Swedish</strong> Accounting Standards Board and the governing<br />

guidelines for annual accounts issued by the <strong>Swedish</strong> Voluntary<br />

Organisations’ Fundraising Board (FRII).<br />

The financial result for the year before appropriations is a surplus<br />

of SEK 11.5 million (-26.6 million). Of the funds received<br />

during the year from bequests, specific fundraising appeals, sales<br />

income and income received for general purposes, SEK 9.1 million<br />

has been reserved for use during the next year.<br />

During the year, SEK 28.1 million of funds donated for<br />

specific purposes and reserved in previous years have been used.<br />

The remaining surplus of SEK 30.5 million has been recorded<br />

to equity.<br />

Appropriation of earnings for the year<br />

Breakdown of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ equity<br />

Guidelines for saving in fundraising organisations<br />

A surplus is posted in some years and a resulting question is then<br />

naturally why the funds have not been used in operations. A normal<br />

explanation is that funds received do not match the operations of<br />

the same year. There might be, for example, a disaster that occurs<br />

at the end of the year and fundraising activities which have been<br />

started immediately generate income before the end of the financial<br />

year. However, the operations for which the funds have been raised<br />

are carried out both before and after the end of the year.<br />

Normally, the donors’ funds shall be used as soon as possible<br />

for the specific purpose. However, the organisation must have<br />

a minimum sum at its disposal in order to be able to ensure in a<br />

credible manner the organisation’s long-term obligations, stability<br />

and its survival. According to FRII, the lower guiding value<br />

for saving equity is equivalent to at least one year of operating<br />

costs. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ equity excluding permanent<br />

donation funds for <strong>2012</strong> is equivalent to approx. two years of<br />

operating costs.<br />

SEK 000 <strong>2012</strong> 2011<br />

Earnings for the year according to the Income Statement 11 484 –26 556<br />

Reservation of funds raised for specific purposes which have been received<br />

but not used during the year –9 085 –97 094<br />

Utilisation of funds raised for specific purposes from previous year<br />

and non-restricted provisions in accordance with decisions of the Central Board of Directors 28 066 139 386<br />

Sum remaining for the year 30 465 15 736<br />

CLOSING BALANCE <strong>2012</strong><br />

Equity: SEK 970.1<br />

million, 100 %<br />

Basic capital: SEK 301.5 million, 31.5 %<br />

Permanent donation funds:<br />

SEK 269.3 million, 27.8 %<br />

Value adjustment reserve:<br />

SEK 203.7 million, 21.0 %<br />

Funds donated for specific purposes:<br />

SEK 125.0 million,12.9 %<br />

Equity brought forward:<br />

SEK 55.9 million, 5.7 %<br />

Funds allocated by the Board for specific<br />

purposes: SEK 11.1 million, 1.1 %<br />

CLOSING BALANCE 2011<br />

Equity: SEK 958.6<br />

million, 100 %<br />

Basic capital: SEK 305.1 million,<br />

31.8 %<br />

Permanent donation funds:<br />

SEK 269.3 million, 28.1 %<br />

Value adjustment reserve:<br />

SEK 161.7 million, 16.9 %<br />

Funds donated for specific purposes:<br />

SEK 143.7 million, 15.0 %<br />

Equity brought forward:<br />

SEK 56.4 million, 5.9 %<br />

Funds allocated by the Board for<br />

specific purposes: SEK 22.4 million,<br />

2.3 %<br />

The foundation for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ work is to have a<br />

good understanding of changes taking place in the world, and to<br />

act proactively on this basis. Our task is about identifying and<br />

meeting the most urgent humanitarian needs in society.<br />

A change process was commenced in 2010 in order to better<br />

match these needs – within the framework of our humanitarian<br />

mandate – with the work that we carry out. This process continued<br />

in 2011 and was intensified in <strong>2012</strong>.<br />

The aim was a clearer prioritisation for and control of which<br />

operations the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> shall carry on. In addition,<br />

there was a need to streamline the forms of cooperation within<br />

the organisation. A further aim which was set up was that the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> should achieve a balanced budget.<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has focused its operations since 2010<br />

on providing better aid to people who have been affected by<br />

disasters, armed conflicts and crises. A greater emphasis has<br />

also been placed on that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> shall be on site<br />

before, during and after disasters and crises. This also applies<br />

in Sweden where many migrants and refugees bring with them<br />

burdensome memories and physical injuries from crisis hotspots<br />

and armed conflicts. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also carries out<br />

extensive initiatives which are aimed at helping new immigrants<br />

to achieve a better life in Sweden.<br />

The ambition of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> in the international<br />

arena is to work in a long-term perspective with 14 International<br />

<strong>Red</strong> <strong>Cross</strong> and <strong>Red</strong> Crescent National Societies in other<br />

countries. The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> also responds to emergency<br />

appeals irrespective of where in the world the disaster occurs.<br />

Within the national operations, some activities have been<br />

discontinued as they lie outside the core area of the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong>’ humanitarian role. These are, for example, the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong>’ four anti-discrimination offices and the sale of first<br />

aid courses to workplaces and companies. The decision has also<br />

been taken to discontinue training activities within civil defence<br />

medical services in the course of 2013.<br />

The support from the central staff organisation to the branches<br />

has reduced within the social activities field. The reason for this<br />

is that the branches already have a good capacity to carry on<br />

their operations themselves to a great extent. This in turn has<br />

freed up resources which means that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> can<br />

now focus more on establishing operations in the suburbs of<br />

major conurbations.<br />

Viewed in a long-term perspective, the work of the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong> has been financed to a certain degree by withdrawals<br />

of its own capital. In order to be a long-term and stable organisation<br />

and in order to comply with the FRII’s recommendations<br />

that equity should be equivalent to at least operating costs for<br />

one year, the Central Board of Directors decided in 2010 that the<br />

finances must be in balance. This means that the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong>’ annual costs must be in line with its annual income.<br />

In the period 2010-<strong>2012</strong>, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has reduced<br />

its operating costs from SEK 851.5 million to SEK 599.9<br />

million. The operating result in the same period has also been<br />

improved from a loss of SEK 138.2 million to a loss of SEK 55.8<br />

million.<br />

One-off costs for this restructuring period relate first and foremost<br />

to costs related to laying off personnel and the reduction in<br />

office space. All the costs of the changes have been taken against<br />

earnings in the 2010, 2011 and <strong>2012</strong> financial years.<br />

In 2010 SEK 50.9 million was charged against earnings and<br />

the corresponding figure on <strong>2012</strong> was SEK 18.6 million. In connection<br />

with the annual accounts for <strong>2012</strong>, the finances of the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> are in balance with a positive result of SEK<br />

11.5 million.<br />

The changes which were implemented in <strong>2012</strong> will have their<br />

full effect in 2013, which guarantees that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

has built a solid platform for coming years.<br />

The average number of employees within the central staff organisation<br />

has fallen by 45 percent from 466 employees in 2010<br />

to 254 employees in <strong>2012</strong>. Of these 254 employees, over 40<br />

were newly appointed in <strong>2012</strong>, which helped the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong> to renew its competence within many different areas.<br />

The number of administrative offices around the country was<br />

33 in 2010. All nationally employed staff work since <strong>2012</strong> at offices<br />

in Göteborg, Malmö, Stockholm and Umeå respectively, at<br />

the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ folk high-school in Stockholm and at the<br />

four treatment centres for victims of war and tortured in Malmö,<br />

Skellefteå, Skövde and Uppsala.<br />

A study carried out by TNS-Sifo in April 2011 indicated<br />

that 44 percent of the <strong>Swedish</strong> population considered that the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ reputation was positive. The equivalent<br />

percentage of those who were asked in December <strong>2012</strong> was<br />

60 percent. In other words confidence in us is increasing, which<br />

is also reflected in the fact that the number of monthly donors<br />

increased by 2 200 in <strong>2012</strong>.<br />

All in all, this means that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is able to<br />

view the future with confidence.<br />

Photo: Lola Akinmade<br />

MORE ACTIVITIES IN THE SUBURBS<br />

One result of the change process implemented by the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is that we can now focus more resources<br />

on establishing activities in the suburbs of major conurbations.<br />

14<br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> | Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 15


Income Statement<br />

Balance Sheet<br />

(SEK 000) Note <strong>2012</strong> 2011<br />

Operating income<br />

External grants 1 291 543 331 314<br />

Funds raised 2 209 723 193 647<br />

Income from training courses and other sales 24 613 27 644<br />

Membership fees 3 13 688 18 258<br />

Other operating income 3 176 5 752<br />

Sale of donated goods 1 381 1<br />

Total operating income 544 124 576 616<br />

Operating costs<br />

Costs for specific purposes<br />

Conflicts and disasters 4 –362 706 –446 145<br />

Health and social inclusion 5 –57 667 –60 866<br />

Migration 6 –34 650 –31 880<br />

Organisational development 7 –20 995 –23 474<br />

Voluntary engagement and resource mobilisation 8 –16 418 –15 750<br />

Communication 9 –15 877 –15 470<br />

Total costs for specific purposes –508 313 –593 585<br />

Fundraising 10 –48 214 –43 287<br />

Administration 11 –16 926 –28 228<br />

Membership 12 –7 840 –8 269<br />

Restructuring 13 –18 630 –<br />

Total operating costs 14 –599 923 –673 369<br />

Operating profit / loss –55 799 –96 753<br />

Result from financial investments 15 67 283 70 197<br />

Profit / loss after financial items 11 484 –26 556<br />

Net profit / loss for the year 11 484 –26 556<br />

Appropriation of net profit for the year 16<br />

Net profit for the year according to the income<br />

statement 11 484 –26 556<br />

Reservation of funds received during the year for<br />

specific purposes but which have not been used<br />

during the year –9 085 –97 094<br />

Use of funds for specific purposes from previous<br />

years and non-restricted provisions according to<br />

decisions of the Central Board of Directors 28 066 139 386<br />

Sum remaining for the year 30 465 15 736<br />

(SEK 000) Note <strong>2012</strong> 2011<br />

ASSETS<br />

Fixed assets<br />

Tangible assets<br />

Land and buildings 17 3 818 3 900<br />

Equipment 18 528 791<br />

4 346 4 691<br />

Financial assets<br />

Securities held as fixed assets 19 986 676 918 967<br />

Shares held in subsidiary companies 20 50 50<br />

Other shares and participations 21 1 022 1 247<br />

Long-term receivables 15 449 15 775<br />

1 003 197 936 039<br />

Total fixed assets 1 007 543 940 730<br />

Current assets<br />

Stocks of goods for resale 1 309 1 244<br />

Current receivables<br />

Accounts receivable 3 716 6 438<br />

Other receivables 10 856 19 761<br />

Prepaid expenses and accrued income 22 15 692 18 329<br />

30 264 44 528<br />

Cash and cash equivalents 23 249 254 39 527<br />

Total current assets 280 827 85 299<br />

TOTAL ASSETS 1 288 370 1 026 029<br />

EQUITY AND LIABILITIES<br />

Equity 16<br />

Basic capital 305 066 305 066<br />

Permanent donation funds 269 330 269 330<br />

Funds reserved by donors for specific purposes 124 988 143 664<br />

Funds reserved by the Central Board of Directors for<br />

specific purposes 11 069 22 401<br />

Value adjustment reserve 173 274 146 006<br />

Capital brought forward 55 928 56 433<br />

Sum remaining for the year 30 465 15 736<br />

970 120 958 636<br />

Provisions<br />

Provisions for pensions and similar commitments 194 196<br />

Long-term liabilities<br />

Other liabilities 156 156<br />

Current liabilities<br />

Accounts payable 24 581 14 022<br />

Liabilities to Sida and other public bodies and the<br />

<strong>Swedish</strong> Inheritance Fund Commission 33 629 10 385<br />

Other liabilities 23 224 024 7 885<br />

Accrued expenses and deferred income 13, 24 35 666 34 749<br />

317 900 67 041<br />

TOTAL EQUITY AND LIABILITIES 1 288 370 1 026 029<br />

Contingent liabilities 25 243 373<br />

16 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

17


Cash Flow Statement<br />

Key Ratios 2007–<strong>2012</strong><br />

(SEK 000) Not <strong>2012</strong> 2011<br />

Operating activities<br />

Operating profit / loss –55 799 –96 753<br />

Depreciation and amortisation 520 853<br />

Interest received 1 950 19 416<br />

Dividends received 99 9 058<br />

Interest paid –286 –395<br />

Adjustment for items not included in the cash flow etc. 26 –4 –160<br />

Cash flow from operating activities before<br />

changes in working capital –53 520 –67 981<br />

Cash flow from changes in working capital<br />

Change in inventories –65 –664<br />

Change in accounts receivable 2 722 548<br />

Change in receivables 11 542 –3 446<br />

Change in accounts payable 10 560 –810<br />

Change in current liabilities 240 301 –99 385<br />

Cash flow from operating activities 211 540 –171 738<br />

Investing activities*<br />

Acquisition of tangible assets –337 –162<br />

Sale of tangible assets 162 1 543<br />

Investment in financial assets 0 –19 917<br />

Sale of financial assets –1 638 119 204<br />

Cash flow from investing activities –1 813 100 668<br />

Cash flow for the year 209 727 –71 070<br />

Change in cash and cash equivalents<br />

Cash and cash equivalents at start of the year 39 527 110 597<br />

Cash flow for the year 209 727 –71 070<br />

Cash and cash equivalents at year-end 249 254 39 527<br />

Conventional key ratios <strong>2012</strong> 2011 2010 2009 2008 2007<br />

Net profit / loss (SEK 000)<br />

Total income (SEK 000)<br />

11 484<br />

544 124<br />

–26 556<br />

576 616<br />

–69 356<br />

713 246<br />

–59 278<br />

643 019<br />

–58 693<br />

732 115<br />

–115 968<br />

539 757<br />

Equity (SEK 000) 970 120 958 636 985 193 1 054 549 1 113 826 1 172 519<br />

Balance sheet total (SEK 000) 1 288 370 1 026 029 1 152 779 1 146 134 1 217 156 1 294 269<br />

Equity ratio (%) 75 93 85 92 91 91<br />

Average no. of employees 254 319 466 483 496 480<br />

Key ratios related to operations <strong>2012</strong> 2011 2010 2009 2008 2007<br />

Membership 147 775 160 698 188 328 232 475 253 448 262 616<br />

Monthly donors 22 800 20 600 20 422 21 526 18 143 14 700<br />

No. of people who have attended training<br />

courses 1) 44 000 60 561 73 600 78 800 81 500 91 800<br />

Visitors to Kupan meeting place (per week) 135 000 140 000 140 000 125 000 90 000 70 000<br />

Participants at homework help and <strong>Swedish</strong><br />

language training events 2) 24 000 20 000 15 800 14 340 10 000 6 000<br />

Visits to the elderly 31 400 28 500 32 500 32 600 31 400 32 000<br />

Tracing, return and asylum assignments 2 273 2 483 2 973 3 180 2 546 2 181<br />

No. of patient contacts under the Care for<br />

persons without identity papers programme 5 985 5 801 5 670 5 005 1 308 1 050<br />

Patients in treatment at centres for those injured<br />

and tortured in wars 1 448 1 439 1 472 1 412 1 291 1 207<br />

<strong>Swedish</strong> Fundraising Control (%) <strong>2012</strong> 2011 2010 2009 2008 2007<br />

Funds raised / operating income 3) 39 34 42 37 32 32<br />

Grants from Sida/ operating income 4) 42 45 38 39 46 42<br />

Other income / operating income 5) 19 21 20 24 22 26<br />

Fundraising, administration and membership<br />

costs / total income 6) 14 13 10 13 10 14<br />

FRII <strong>2012</strong> 2011 2010 2009 2008 2007<br />

Total equity / total operating costs 7) 1,2 1,0 0,8 1,0 1,0 1,2<br />

Funds for specific purposes / total equity (%) 8) 41 43 43 39 38 33<br />

The cash flow shows the transactions which involve payments received or payments made. Cash flow for the year shows<br />

a positive cash flow of SEK 210 million.<br />

* In <strong>2012</strong> the financial management changed from being managed internally within the organisation to discretionary<br />

management, which is not recorded as a real sale. A valuation at market value was carried out on 9 October <strong>2012</strong> in<br />

connection with the disposal and this forms the basis for the acquisition value of the new holdings.<br />

1)<br />

Includes training and education in first aid, crisis and humanitarian aid, <strong>Red</strong> <strong>Cross</strong> knowledge, humanitarian law, human rights etc.<br />

2)<br />

Refers to the total number of participants at all events during the year, of whom some are repeat attendees (the number of unique participants is thus lower).<br />

3)<br />

Indicates the percentage of operating income received from donors (general public, branches, bequests, companies and more).<br />

4)<br />

Indicates the percentage of operating income received from Sida.<br />

5)<br />

Indicates the percentage of operating income received from external grants other than from Sida and from membership fees and other income.<br />

6)<br />

Indicates the percentage of fundraising, administration and membership costs in relation to total income (for a definition see the section on Accounting Policies and Valuation Principles).<br />

7)<br />

Financing capacity; indicates how long the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ own financing capacity will last. For example, the figure 1.0 for 2009 indicates that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> can<br />

continue to carry on its operations for 1.0 years assuming the same operating costs as in 2009 and without any income.<br />

8)<br />

Indicates the percentage of equity which is earmarked, that is to say that donor has notified the purpose for which the funds shall be used.<br />

18 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> 19


Accounting Policies<br />

and Valuation Principles<br />

Unless otherwise stated below, the accounting policies and valuation<br />

principles of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> conform to the <strong>Swedish</strong><br />

<strong>Annual</strong> Accounts Act, the general recommendations of the <strong>Swedish</strong><br />

Accounting Standards Board and the governing guidelines<br />

for annual accounts issued by the <strong>Swedish</strong> Fundraising Council<br />

(FRII). Certain information has been included in the <strong>Annual</strong> <strong>Report</strong><br />

that is required by the <strong>Swedish</strong> Fundraising Control. The 2011<br />

Income Statement covered the following work areas: humanitarian<br />

law; human rights and humanitarian values; emergency disaster<br />

relief; crisis and disaster relief contingency readiness; health and<br />

social security and organisational development. A change in <strong>2012</strong><br />

from work areas to operational areas has occurred. The <strong>2012</strong> Income<br />

Statement includes the following operational areas: conflicts<br />

and disasters; health and social inclusion; migration; organisational<br />

development and voluntary engagement and resource mobilisation.<br />

The comparative figures for 2011 have been calculated on<br />

the basis of the new operational areas. Other accounting policies<br />

applied are unchanged compared with the previous year.<br />

OPERATING INCOME<br />

Income recognition<br />

Income has been recorded at fair value of what has been received<br />

or will be received.<br />

Income in the form of donations and grants has been taken up<br />

as income as a rule when the donation has been fulfilled in accordance<br />

with the law of property.<br />

Donations refer first and foremost to funds collected from<br />

individuals and companies. The term grants is used primarily<br />

to describe funds which have been received from external grant<br />

providers after an application has been submitted.<br />

Donations from individuals are normally recorded on a cash<br />

received basis.<br />

Donations from companies and organisations are also normally<br />

recorded in the period in which they are received. In the extent<br />

that on the balance sheet date there are donations that have been<br />

promised but not yet received from companies and organisations,<br />

these are taken up as income according to an individual case<br />

assessment. If a grant refers to a defined period of time, the grant<br />

will be accrued over this period.<br />

Donations that are other than in cash, with the exception of<br />

clothes and similar, are valued at market value at the time of the<br />

donation. See also Donated Assets.<br />

The value of donated clothes and similar is taken up as income<br />

first at the time of delivery if they are used in development aid<br />

work (and are then valued at SEK 5 per kg) or at cash received<br />

value when sold.<br />

The sale of goods and services is taken up as income on cash<br />

payment received in the stores or at the time of invoice.<br />

Donations received are recorded net, that is after deduction<br />

for any gift tax and the direct costs which may arise in connection<br />

with the sale of an asset. Donations in the form of pro bono<br />

services are not taken up as income.<br />

The majority of our income from donors and members has<br />

been received via our following 90 accounts: bg 900-8004; bg<br />

900-8012; bg 900-8085; pg 900800-4; pg 900801-2; pg 900807-<br />

9 and pg 900809-5.<br />

Membership fees<br />

Membership fees are comprised of payments for membership of<br />

the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>.<br />

Funds raised<br />

Funds raised include donations received from the general public,<br />

companies, organisations, trusts, societies and funds, and sponsoring.<br />

They also include bequests and similar donations, lottery<br />

income and the value of donations in kind which are used in<br />

development aid operations. Funds from Radiohjälpen [Fundraising<br />

trust owned by the official <strong>Swedish</strong> radio stations and TV<br />

channels] and the <strong>Swedish</strong> Postcode Lottery are also classified as<br />

funds raised.<br />

Sale of donated gifts<br />

The sale of donated gifts refers to sales income from the sale of<br />

gifts in the form of clothing, furniture, household utensils and<br />

similar items sold in the shops.<br />

External grants<br />

Grants include cash and cash equivalents from a grant provider<br />

which is a public authority according to public law. A conditional<br />

grant is a grant which is associated with conditions that entail a<br />

repayment liability if the condition is not fulfilled.<br />

Public authorities according to public law include grant<br />

providers such as Sida (the <strong>Swedish</strong> International Development<br />

Cooperation Agency), the EU, the <strong>Swedish</strong> Inheritance Fund,<br />

other government authorities and institutions as well as municipal<br />

authorities and county councils.<br />

A grant is taken up as income in the period in which the grant<br />

is paid out. If the grant is intended to cover a specific cost, income<br />

recognition will take place so that it is recorded against the<br />

cost that the grant is intended to cover. Income is only recognised<br />

when there is a high degree of probability that the repayment<br />

of the grant will not be demanded. Conditional grants are<br />

therefore entered as a liability until the time when the cost arises<br />

that the grant is intended to cover.<br />

OPERATING COSTS<br />

Operating costs include costs for specific purposes, fundraising,<br />

membership, administration and restructuring.<br />

Common costs such as personnel support, IT, accounting,<br />

central property management, office services and purchasing are<br />

allocated between costs for specific purposes and administration<br />

costs in accordance with an index for distributing overhead costs.<br />

Accounting of liabilities<br />

A liability is recorded in the income statement when the organisation<br />

has undertaken to carry out an action or similar which<br />

is deemed to be legally binding in relation to a third party. The<br />

costs are distributed, in connection with preparation of the annual<br />

accounts, over the period of obligation.<br />

The funds which are made available for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />

operations are often associated with different kinds of restrictions.<br />

This may be funds raised for specific purposes or according to<br />

decisions of the Central Board of Directors in regard to future<br />

allocations of available funds but where there is no legally binding<br />

obligation in relation to a third party. Such funds are recorded under<br />

equity as funds donated for a specific purpose or as funds earmarked<br />

by the Central Board of Directors for a specific purpose.<br />

COSTS RELATING TO A SPECIFIC PURPOSE<br />

Costs relating to a specific purpose are costs which can be<br />

attributed to the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ assignments in accordance<br />

with its statutes. These costs include costs for personnel who are<br />

employed in order to enable implementation of operations, in<br />

Sweden and in the international arena, which are determined by<br />

the Central Board of Directors, together with overhead costs of<br />

an administrative nature that are a direct consequence of the obligations<br />

that the organisation has undertaken in order to fulfil the<br />

objective. Costs relating to a specific purpose also include costs<br />

for influencing public opinion and information activities which<br />

relate to the assignment that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has.<br />

FUNDRAISING COSTS<br />

Fundraising costs are costs whose purpose is to generate external<br />

income in the form of funds and donations collected from individuals<br />

and companies. They include for example costs for printed<br />

material, postage, advertising, brand development, profiling and<br />

costs for personnel who work on the planning and implementation<br />

of fundraising activities.<br />

MEMBERSHIP COSTS<br />

Membership costs refer to costs for existing and potential new<br />

members of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>. These costs include membership<br />

service, membership magazine, membership information,<br />

recruitment of new members and costs of the membership<br />

administration system.<br />

ADMINISTRATION COSTS<br />

Administration costs include auditing and costs related to statutory<br />

and legal requirements, for example the Central Board of<br />

Directors, membership register, General Assembly, the preparation<br />

of annual report and accounts, as well as central management<br />

and planning.<br />

They also include that part of the costs for personnel support,<br />

IT, accounting, central property management, office services and<br />

purchasing which are not allocated to a specific purpose.<br />

DONATED ASSETS<br />

Assets which are donated to the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>, primarily<br />

land and properties, shares and other securities, are valued at fair<br />

value at the time of donation and are recorded as current assets if<br />

the aim is that the asset shall be sold as soon as possible and as<br />

fixed assets if the aim is to keep the asset for at least one year.<br />

Income is recorded under Funds Raised. If a capital gain or<br />

loss arises in connection with the sale of the asset, this will also<br />

be recorded under Funds Raised if the asset is sold shortly after<br />

the asset has been received, for example properties which are<br />

received from legacies and which are sold within a short period.<br />

In regard to clothing and similar which are donated, see<br />

Income Recognition.<br />

SECURITIES<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ securities portfolios are classified as fixed<br />

assets when the aim is to hold them as long-term investments.<br />

Securities are valued at acquisition value including charges such<br />

as commission and similar. If the market value is less than the<br />

acquisition value and the fall is deemed to be permanent, the<br />

securities will be written down.<br />

RECEIVABLES<br />

Receivables are recorded at the sum which is expected to be<br />

received on the basis of an individual assessment.<br />

FOREIGN CURRENCIES<br />

Receivables and liabilities in foreign currencies are valued at the<br />

closing rate of exchange.<br />

STOCKS OF GOODS FOR RESALE<br />

Goods intended for sale are valued, with application of the<br />

first-in-first-out method, at the lowest of acquisition cost and fair<br />

value on the balance sheet date.<br />

Goods which are intended for development aid work, for example<br />

equipment for water purification, are valued at zero as no<br />

sales income will be received.<br />

No inventory value is recorded for donated goods in the form of<br />

clothing and similar. See also Income Recognition.<br />

INTANGIBLE ASSETS<br />

Intangible assets are valued at acquisition value less deduction<br />

for accumulated amortisation and any accumulated write-down.<br />

Intangible assets normally have a limited useful life and amortisation<br />

is carried out on a straight-line basis over the estimated<br />

useful life, which is 2-3 years.<br />

TANGIBLE ASSETS<br />

Tangible assets are valued at acquisition value and are depreciated<br />

systematically over their estimated useful life if this exceeds<br />

three years and the acquisition value exceeds SEK 20 000. The<br />

following depreciation periods are applied:<br />

Buildings classified as residential rental property:<br />

Buildings classified as industrial property:<br />

Property fixtures and fittings:<br />

Machinery:<br />

Computers and computer equipment:<br />

Other equipment:<br />

50 years<br />

25 years<br />

9 years<br />

10 years<br />

3 years<br />

5 years<br />

CASH FLOW STATEMENT<br />

The cash flow statement is prepared in accordance with the<br />

indirect method, that is to say it is based on the operating result.<br />

The recorded cash flow only includes transactions which entail<br />

payments in or out. Cash and cash equivalents are defined, in<br />

addition to cash and bank balances, as short-term investments<br />

which are only exposed to an insignificant risk of currency<br />

fluctuations, and which are traded in the open market at known<br />

prices, or which have a residual life of less than three months<br />

from the date of acquisition.<br />

20 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

21


Notes to the Accounts<br />

1<br />

2<br />

3<br />

NET PROFIT / LOSS FOR THE YEAR AND EQUITY<br />

The fact that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> is a public non-profit association<br />

– with no intention to make a profit and with no external<br />

owners – means that terms such as profit and equity have a<br />

different meaning than for other legal forms, such as limited<br />

companies for example. Equity is defined as the funds which<br />

have been contributed to the organisation in order to fulfil its<br />

aims and which have not been paid out as per the balance sheet<br />

date, and where there is no legally binding obligation that can be<br />

classified as a liability or a provision.<br />

As there are no restrictions for the use of the various funds, the<br />

following breakdown is made:<br />

• Permanent donation funds: Capital which is restricted by the<br />

donor where only the return on the capital can be used.<br />

• Funds donated for a specific purpose: The capital can be used<br />

but only for purposes that the donor has stipulated. These funds<br />

are normally used during the following financial year. Such<br />

funds include funds raised from appeals where a specific purpose<br />

has been stated.<br />

• Funds for a specific purpose determined by the Central Board<br />

of Directors: Capital which is contributed to the organisation<br />

without restriction on the part of the donor, but where the<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Central Board of Directors has decided how<br />

the funds shall be used.<br />

• Value adjustment reserve: This is largely comprised of capital<br />

gains arising from the sale of securities and property with<br />

the aim of acting as a buffer against changes in the value of<br />

investment assets. If the capital reserve is deemed to be higher<br />

than that required for hedge accounting, the Central Board of<br />

Directors can decide to use the provision for other specific<br />

purposes.<br />

• Capital brought forward: Non-utilised funds which have been<br />

contributed to the organisation without any restrictions according<br />

to that stated above. The capital can be used by the Central Board<br />

of Directors, but only in accordance with the organisation’s<br />

statutes and in order to fulfil the aims of the organisation. The net<br />

profit/loss for the year according to the income statement (before<br />

appropriation) is the difference between costs and funds received<br />

during the year. As is clear from the definition of equity, a<br />

planned withdrawal from and provision to different items under<br />

equity also takes place and the budget which the Central Board<br />

of Directors determines for each financial year always includes a<br />

planned appropriation of equity.<br />

costs do not exceed 25 percent of total income. The calculation<br />

formula that the <strong>Swedish</strong> Fundraising Control has produced is:<br />

Fundraising costs excluding selling expenses, plus administration<br />

costs and membership costs divided by total operating<br />

income less selling expenses, plus interest income and dividends<br />

minus interest expense.<br />

Fundraising costs, note 10, amount to SEK 48 214 000,<br />

excluding direct costs of SEK 1 181 000 this becomes SEK<br />

47 033 000. Administration costs, note 11, of SEK 16 926 000<br />

and that part of the restructuring costs that refers to administrative<br />

personnel, note 13, of SEK 2 240 000 and membership<br />

costs, note 12, of SEK 7 840 000 must be added which gives<br />

a total of SEK 74 039 000. This sum must be divided by total<br />

income of SEK 544 124 000 after a deduction has been made to<br />

income of SEK 1 180 000 for direct selling expenses and with<br />

the addition of interest income, note 15 (SEK 724 000 + SEK<br />

1 226 000) less management costs of SEK 62 000.<br />

1. External grants<br />

Examples of activities which are financed by external grant<br />

providers include: International organisational development<br />

and international health support (Sida); First aid training and<br />

emergency contingency prepared in Sweden (the <strong>Swedish</strong> Civil<br />

Contingencies Agency); the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Centres for<br />

victims of war and tortured and the Folk High School (county<br />

council authorities); Training of civil defence medical staff within<br />

the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ total defence commitment (the <strong>Swedish</strong><br />

Armed Forces); International disaster relief and the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong>’ Centres for victims of war and tortured (the EU).<br />

(SEK 000) <strong>2012</strong> 2011<br />

Sida * 228 712 261 235<br />

County council authorities 12 615 11 892<br />

<strong>Swedish</strong> Civil contingencies Agency 9 264 12 065<br />

<strong>Swedish</strong> National Council of Adult Education 7 954 8 211<br />

<strong>Swedish</strong> Armed Forces 7 233 9 390<br />

EU 5 111 4 209<br />

<strong>Swedish</strong> Migration Board 4 170 6 012<br />

Other government authorities 3 170 2 966<br />

<strong>Swedish</strong> Ministry for Foreign Affairs 2 935 3 115<br />

<strong>Swedish</strong> Inheritance Fund 2 864 3 441<br />

Municipal authorities 2 339 3 152<br />

<strong>Swedish</strong> National Board for Youth Affairs 2 281 2 818<br />

Arbetsförmedlingen [<strong>Swedish</strong> National Employment Agency] 865 2 433<br />

Other grants 2 030 375<br />

Total external grants 291 543 331 314<br />

* During the year, SEK 247.0 million has been received from Sida, of which SEK 18.3 million has been reserved for 2013. This figure refers to Sida’s<br />

RRM (Rapid Response Mechanism) funds, that is to say Sida funds which can be paid out quickly in connection with disasters.<br />

2. Funds raised<br />

(SEK 000) <strong>2012</strong> 2011<br />

General public including the <strong>Swedish</strong> Postcode Lottery * 87 111 61 773<br />

<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> local branches (only funds collected centrally) 53 940 60 829<br />

Bequests and donations 42 233 36 910<br />

Radiohjälpen including <strong>Swedish</strong> Children of the World (Världens Barn) 12 963 11 783<br />

Companies 10 060 18 507<br />

Other external funds, trusts and other organisations 3 416 3 845<br />

Total funds raised 209 723 193 647<br />

* The figure for <strong>2012</strong> includes funds from the <strong>Swedish</strong> Postcode Lottery totalling SEK 33.0 million. In 2011 the <strong>Swedish</strong> Postcode Lottery changes its<br />

routine for paying out funds, which is why no income was included in the figure for 2011.<br />

3. Membership fees<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

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17<br />

18<br />

19<br />

20<br />

21<br />

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29<br />

CONSOLIDATED ACCOUNTS<br />

Consolidated accounts have not been prepared because of the<br />

minor importance of the subsidiary company in regard to the<br />

requirement for faithful representation in accordance with<br />

chapter 7 § 5 of the <strong>Swedish</strong> <strong>Annual</strong> Accounts Act.<br />

(SEK 000) <strong>2012</strong> 2011<br />

This income statement item refers to that part (50 per cent) of the membership<br />

fees which goes to the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Central Board of Directors. The<br />

remaining 50 per cent of the membership fees goes to the local societies<br />

(branches) of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>*. 13 688 18 258<br />

* The breakdown is changed from the earlier 60/40 in accordance with the decision<br />

taken by the General Assembly in 2011.<br />

CALCULATION MODEL FOR THE KEY RATIO<br />

OF THE SWEDISH FUNDRAISING CONTROL<br />

The <strong>Swedish</strong> Fundraising Control employs a key ratio for<br />

measuring that the fundraising, membership and administration<br />

22 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong> 23


4. Conflicts and disasters operational area<br />

8. Voluntary engagement and resource mobilisation operational area<br />

(SEK 000) <strong>2012</strong> 2011<br />

National conflicts and disasters<br />

National contingency preparedness 20 753 31 393<br />

First aid 18 969 25 652<br />

Civil defence medical services 4 746 5 566<br />

Humanitarian assessments 4 732 6 200<br />

Total National conflicts and disasters 49 200 68 811<br />

International conflicts and disasters<br />

Emergency disaster relief 105 760 135 757<br />

Resilience 97 796 129 272<br />

Organisational development 49 731 65 641<br />

Conflicts 30 474 33 719<br />

Total International conflicts and disasters 283 761 364 389<br />

Administrative support costs allocated to specific operational area 29 745 12 945<br />

Total costs 362 706 446 145<br />

5. Health and social inclusion operational area<br />

(SEK 000) <strong>2012</strong> 2011<br />

Centres for torture victims 22 727 24 727<br />

Folk high school 10 275 10 791<br />

Care for persons without identity papers 4 795 4 277<br />

Major conurbations 4 065 7 146<br />

Administrative support costs allocated to specific operational area 15 805 13 925<br />

Total costs 57 667 60 866<br />

6. Migration operational area<br />

(SEK 000) <strong>2012</strong> 2011<br />

Migration and integration 23 980 24 117<br />

Administrative support costs allocated to specific operational area 10 670 7 763<br />

Total costs 34 650 31 880<br />

(SEK 000) <strong>2012</strong> 2011<br />

Kupan meeting places 7 673 6 704<br />

Educational operations / second-hand 3 588 4 413<br />

Administrative support costs allocated to specific operational area 5 157 4 633<br />

Total costs 16 418 15 750<br />

9. Communication operational area<br />

(SEK 000) <strong>2012</strong> 2011<br />

External and internal information, activity to influence public<br />

opinion / information 11 127 13 309<br />

Administrative support costs allocated to specific operational area 4 750 2 161<br />

Total costs 15 877 15 470<br />

10. Fundraising costs and sales<br />

(SEK 000) <strong>2012</strong> 2011<br />

Direct fundraising costs 42 221 39 316<br />

Direct selling expenses 1 181 2 759<br />

Costs for membership and donor system (donor part) 608 629<br />

Other fundraising costs at regional offices 0 3<br />

Administrative support costs allocated to specific operational area 4 204 580<br />

Total costs 48 214 43 287<br />

11. Administration and support costs<br />

(SEK 000) <strong>2012</strong> 2011<br />

Total costs for premises, IT, HR, accounting, membership administration,<br />

property management, office services, purchasing function, EU-coordinator,<br />

controller support and Head of Finance & support * 81 523 56 655<br />

of which administrative support costs allocated to specific operational area –73 889 –42 737<br />

of which administration cost 7 634 13 918<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

29<br />

7. Organisational development operational area<br />

(SEK 000) <strong>2012</strong> 2011<br />

Operational support for the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Youth Association 10 000 10 000<br />

Organisational development 8 488 12 092<br />

Administrative support costs allocated to specific operational area 2 507 1 382<br />

Total costs 20 995 23 474<br />

Other administration costs<br />

Central management ** 4 070 5 447<br />

Costs related to the Central Board of Directors *** 3 251 3 370<br />

General Assembly – 4 578<br />

Other common costs for the organisation including auditing **** 1 971 915<br />

Total administration costs 16 926 28 228<br />

* In <strong>2012</strong>, costs have increased as all costs for premises in <strong>2012</strong> were charged to the central organisation. These costs were charged internally<br />

in 2011 to the respective cost centres and operations within the organisation.<br />

** Costs for the Secretary-General and administrator and other costs associated with the senior management group.<br />

*** Costs for the Board of Directors, election committee, chairman’s fee, regional committees, regional forums etc.<br />

**** The increase in comparison with 2011 relates to the costs associated with the organisation’s change process. In addition, more projects<br />

within the organisation have been carried out in <strong>2012</strong> compared with the previous year, which has led to increased costs for auditing.<br />

24 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

25


12. Membership costs<br />

15. Result from financial investments<br />

(SEK 000) <strong>2012</strong> 2011<br />

Costs for membership magazine, membership recruitment and membership<br />

information 6 182 7 568<br />

Costs for membership and donor system (donor part) 607 629<br />

Administrative support costs allocated to specific operational area 1 051 72<br />

7 840 8 269<br />

13. Restructuring costs<br />

(SEK 000) <strong>2012</strong> 2011<br />

Restructuring costs * 18 630 –<br />

* The costs are divided between the reduction in premises and the reduction in personnel of SEK 2 953 000 and<br />

SEK 15 677 000 respectively.<br />

14. No. of employees, salaries, other remuneration and payroll overheads<br />

(SEK 000) <strong>2012</strong> 2011<br />

Salaries, fees and other remuneration<br />

Chairman 687 656<br />

Other board members 26 54<br />

Secretary-General 1 108 1 075<br />

Other employees 141 247 163 371<br />

Total salaries and remuneration 143 068 165 156<br />

Payroll overhead (including pension costs) * 54 434 68 182<br />

Of which<br />

Statutory payroll overheads for the Central Board of Directors and the<br />

Secretary-General 426 423<br />

Pension costs, Secretary-General 310 298<br />

Pension costs, other employees 14 072 18 569<br />

14 382 18 867<br />

Board members 12 12<br />

Women 6 6<br />

Men 6 6<br />

Average no. of employees ** 254 *** 319<br />

Women 159 207<br />

Men 95 112<br />

Managers 25 28<br />

Women 14 16<br />

Men 11 12<br />

* Pension provisions are not paid for the chairman or board members.<br />

** The number of employees includes <strong>Red</strong> <strong>Cross</strong> teachers who receive remuneration but not other contractors who have received remuneration.<br />

The average number of employees has been calculated on the basis of normal annual working hours of 1 885 hours per year.<br />

*** In connection with the change process in <strong>2012</strong>, the Central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> set 210 employees as the target for the<br />

average number of employees. However, in <strong>2012</strong> the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> decided to use its own staff as face-to-face recruiters, which resulted in a<br />

higher number of employees than the original target.<br />

Sickness absence as a percentage of normal working hours<br />

Sickness absence for all employees * 3,4 2,9<br />

of which long-term sickness absence ** 55,8 % 65,7 %<br />

Sickness absence for men 1,7 1,4<br />

Sickness absence for women 4,3 3,6<br />

Employees –29 years old 1,4 0,8<br />

Employees 30–49 years old 2,6 2,6<br />

Employees 50 years old – 4,2 3,2<br />

* Sickness absence for all employees converted into full-time positions equated to 9 persons in <strong>2012</strong> and 10 persons in 2011.<br />

** The percentage of employees with long-term sickness absence converted into full-time positions equated to 5 persons in <strong>2012</strong> and 6 persons in 2011.<br />

(SEK 000) <strong>2012</strong> 2011<br />

Result from securities and receivables which are fixed assets<br />

Dividends 99 9 058<br />

Interest 724 60<br />

Capital gains / losses from sales 65 520 77 712<br />

Write-down of securities – –16 531<br />

Total 66 343 70 299<br />

Interest income and similar income statement items 1 226 454<br />

Interest expense and similar income statement items –224 –395<br />

Administration costs –62 –161<br />

Total result from financial investments 67 283 70 197<br />

16. Equity<br />

(SEK 000)<br />

17. Land and buildings<br />

Basic<br />

capital<br />

Permanent<br />

donation<br />

funds<br />

Funds<br />

ear-marked<br />

by the donor<br />

for specific<br />

purposes<br />

Funds earmarked<br />

by the<br />

Central Board<br />

of Directors<br />

for specific<br />

purposes<br />

Value<br />

adjustment<br />

fund<br />

Capital<br />

brought<br />

forward Total equity<br />

Opening balance <strong>2012</strong> 305 066 269 330 143 664 22 401 161 742 56 433 958 636<br />

Re-classification * – – – –11 532 11 532 – –<br />

Provisions – – 8 805 200 – 80 9 085<br />

Utilisation – – –27 481 – – –585 –28 066<br />

Remaining sum for the year 30 465 30 465<br />

Closing balance <strong>2012</strong> 305 066 269 330 124 988 11 069 203 739 55 928 970 120<br />

* Re-classification of prioritised operating reserve.<br />

(SEK 000) <strong>2012</strong> 2011<br />

Opening acquisition value 12 552 13 936<br />

Sales and disposals – –1 384<br />

Closing accumulated acquisition value 12 552 12 552<br />

Opening depreciation 24 889 25 219<br />

Sales and disposals – –<br />

Depreciation for the year –82 –330<br />

Closing accumulated depreciation 24 807 24 889<br />

Opening write-downs –33 541 –33 541<br />

Closing accumulated write-downs –33 541 –33 541<br />

Closing residual value according to plan 3 818 3 900<br />

18. Equipment<br />

(SEK 000) <strong>2012</strong> 2011<br />

Opening acquisition value 18 557 18 554<br />

Purchases 337 162<br />

Sales and disposals –163 –159<br />

Closing accumulated acquisition value 18 731 18 557<br />

Opening depreciation<br />

Sales and disposals –17 766 –17 244<br />

Depreciation for the year – –<br />

Closing accumulated depreciation –437 –522<br />

Closing accumulated depreciation –18 203 –17 766<br />

Closing residual value according to plan 528 791<br />

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26 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

27


19. Investments held as fixed assets *<br />

20. Shares in subsidiary company<br />

(SEK 000) <strong>2012</strong> 2011<br />

Long-term<br />

Long-term<br />

Opening book value 918 967 958 869<br />

Acquisitions 1800 19 917<br />

Sales ** 65 909 –43 288<br />

Write-down of securities – –16 531<br />

Closing book value 986 676 918 967<br />

Book value and market value broken down into investments in shares<br />

and interest-bearing investments respectively<br />

Investments in shares<br />

Bookmarked<br />

Value<br />

<strong>2012</strong> 2011<br />

Value<br />

Bookmarked<br />

Value<br />

CS share portfolio 1 963 3 422 1 313 2 587<br />

Participation in the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ portfolio management – – 117 371 337 116<br />

SEB Ethical Global Index Fund 201 679 201 609<br />

SEB <strong>Swedish</strong> Ethical Beta Fund 87 608 90 987<br />

291 250 296 018 118 684 339 703<br />

Interest-bearing investments<br />

Interest-bearing investments 1 442 1 442 1 442 1 400<br />

Bonds and money market instruments – – 815 372 579 096<br />

Participation in the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ investment management 634 868 636 936<br />

SEB Bond Fund 31 668 31 772<br />

SEB Money Market Fund 6 730 10 356<br />

Barclays Bank Decennium Bond II 8 106 8 210<br />

Barclays Bank SGP World Bond 8 486 10 467<br />

Barclays SGP Decennium Bond 3 722 4 561<br />

Forsyth Diversity Fund 404 400<br />

AL Arbitrage Side pocket S 0909 – –16 531<br />

Write-down of securities 695 426 704 144 800 283 580 496<br />

Total securities holding 986 676 1 000 162 918 967 920 199<br />

Surplus value (market value – book value) 13 486 1 232<br />

Summary of CS’s share portfolio as per 31 December <strong>2012</strong><br />

Holdings<br />

Bookmarked<br />

value Value<br />

securities<br />

Biosensor Appl Sweden AB 16 47 0<br />

Cellavision A 140 000 700 2 058<br />

Theducation AB 60 0 0<br />

Isogenica Limited Ed 57 000 185 304<br />

Sangart Inc 125 000 338 367<br />

Sangart Inc Pref C 15 000 43 47<br />

Volvo AB series A 3 690 355 330<br />

Lindab International AB 1 500 79 64<br />

Getting AB series B 1 145 216 252<br />

1 963 3 422<br />

Securities 1 963 3 422<br />

Investment in shares 289 287 292 596<br />

Bonds and money market instruments 1 442 1 442<br />

Interest-bearing investments 693 984 702 702<br />

Value<br />

(SEK 000) <strong>2012</strong> 2011<br />

Röda <strong>Korset</strong>s Hotel and Konferens AB *<br />

<strong>Swedish</strong> company reg. no. 556060-7524<br />

Registered office: Stockholm. Share of equity: 100 % 50 50<br />

* The company has been dormant from 2001. The operation was taken over by the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> as of<br />

31 December 2001. Equity in the company is SEK 156 000. Earnings were SEK 0.<br />

21. Other shares and participations<br />

(SEK 000) <strong>2012</strong> 2011<br />

Participations in tenant-owners’ association which have come into the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />

ownership through bequests<br />

Opening book value 1 247 1 247<br />

Sales –225 –<br />

Closing book value 1 022 1 247<br />

22. Prepaid costs and accrued income<br />

(SEK 000) <strong>2012</strong> 2011<br />

Accrued interest income 1 226 –<br />

Other items 8 625 11 681<br />

Prepaid rent and leasing charges 5 841 6 648<br />

15 692 18 329<br />

23. Cash and cash equivalents<br />

(SEK 000) <strong>2012</strong> 2011<br />

Cash and bank balances * 249 254 39 527<br />

The <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> has a non-utilised bank overdraft facility of SEK 30 million.<br />

* During the autumn, the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’ Share and Money Management consortia were closed down. The <strong>Red</strong> <strong>Cross</strong> branches affected have received an offer in October<br />

on which they must decide. Branches had the choice to either redeem their shares and have their money paid out, or to join the new offer that the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> had negotiated.<br />

At the beginning of 2013, the majority of branches have received their money or joined the new alternative. The Cash and cash equivalents and Other liabilities items in<br />

the balance sheet item include the funds of these branches.<br />

24. Accrued expenses and deferred income<br />

(SEK 000) <strong>2012</strong> 2011<br />

Accrued international costs 4 123 9 433<br />

Holiday pay and accrued salaries 8 201 6 514<br />

Accrued payroll overheads 3 235 4 083<br />

Other items * 20 107 14 719<br />

* The figure for <strong>2012</strong> includes a provision for restructuring costs of SEK 13 311 000.<br />

35 666 34 749<br />

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Total securities holding 986 676 1 000 162<br />

* The Central Board of Directors invests funds in shares and money market-related securities. The composition of the Board’s capital assets is determined by the Board on the<br />

basis of a portfolio allocation model, whereby an optimisation is made in regard to expected return and risk. These investments of funds thereby constitute, from the Board’s<br />

viewpoint, one unit. The Board carries out a portfolio valuation of the holding on this basis.<br />

** Refers first and foremost to realised appreciation in value in connection with the transition from internal to external financial management.<br />

28 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

29


Audit <strong>Report</strong><br />

25. Contingent liabilities<br />

(SEK 000) <strong>2012</strong> 2011<br />

Guarantees 243 373<br />

26. Cash Flow Statement adjustment item<br />

(SEK 000) <strong>2012</strong> 2011<br />

Adjustment for items not included in the cash flow refers first and foremost to administration costs<br />

for our treasury management. –-4 –-160<br />

Signatures of the<br />

Central Board of Directors<br />

The Central Board of Directors proposes that the General Assembly adopts the Income Statement and the Balance Sheet.<br />

Margareta Albinsson<br />

Vice Chairman<br />

Oscar Fredriksson<br />

Bo Hermansson<br />

Vice ordförande<br />

Stockholm, 19 April 2013<br />

Eva von Oelreich<br />

Chairman<br />

Elin Andersson<br />

Ewa Jonsson<br />

Abdullahi Aress<br />

Gunnar Köhlin<br />

To the General Assembly of the Central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>,<br />

<strong>Swedish</strong> company reg. no. 802002-8711<br />

<strong>Report</strong> on the <strong>Annual</strong> Accounts<br />

We have carried out an audit of the annual accounts for the<br />

Central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> for the<br />

<strong>2012</strong> financial year.<br />

The Central Board of Directors’<br />

responsibility for the <strong>Annual</strong> Accounts<br />

The Central Board of Directors is responsible for preparing<br />

annual counts that give a fair presentation in accordance with the<br />

<strong>Swedish</strong> <strong>Annual</strong> Accounts Act and the internal control that the<br />

Board deems necessary in order to prepare annual accounts that<br />

do not contain significant errors, whether these may be due to<br />

irregularities or errors.<br />

The Auditor’s responsibility<br />

Our responsibility is to express an opinion on the annual accounts<br />

based on our audit. We conducted our audit in accordance with<br />

generally accepted auditing standards in Sweden.<br />

This means for the authorised public accountant that he has carried<br />

out the audit in accordance with International Standards on<br />

Auditing and generally accepted auditing standards in Sweden.<br />

These standards require that the authorised public accountant follows<br />

professional ethical standards and plans and performs the<br />

audit to obtain reasonable assurance that the annual accounts are<br />

free of material misstatement.<br />

An audit includes examining through a number of different<br />

methods, on a test basis, evidence supporting the amounts and<br />

disclosures in the accounts. The auditor selects which methods to<br />

employ, including by assessing the risks for significant errors in<br />

the annual accounts, whether these may be due to irregularities or<br />

errors.<br />

This risk assessment takes into consideration those elements<br />

of the internal control that are relevant for how the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong> has prepared its annual accounts in order to provide a fair<br />

presentation with the aim of devising auditing methods which<br />

are appropriate with regard to the circumstances, but not in order<br />

to give an opinion about the effectiveness of the <strong>Swedish</strong> <strong>Red</strong><br />

<strong>Cross</strong>’ internal control. An audit also includes assessing the<br />

appropriateness of the accounting principles which have been<br />

used and the reasonableness of the estimations made by the Central<br />

Board of Directors in the annual accounts, as well as<br />

an assessment of the overall presentation of the annual accounts.<br />

We believe that the audit evidence we have obtained is<br />

sufficient and appropriate to form the basis for our opinion.<br />

Statement of Opinion<br />

The annual accounts have been prepared in accordance with the<br />

<strong>Swedish</strong> <strong>Annual</strong> Accounts Act and, thereby, give a true and fair<br />

view in all significant respects of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong>’<br />

financial position as of 31 December <strong>2012</strong> and its financial<br />

results and cash flow for the year in accordance with the <strong>Swedish</strong><br />

<strong>Annual</strong> Accounts Act. The <strong>Report</strong> of the Central Board of<br />

Directors is consistent with the other parts of the annual report<br />

and accounts.<br />

<strong>Report</strong> on other requirements in accordance with<br />

law and other statutory requirements and statutes<br />

In addition to our audit of the annual accounts, we have also<br />

carried out an audit of the board’s management for the <strong>Swedish</strong><br />

<strong>Red</strong> <strong>Cross</strong>’ Central Board of Directors for the <strong>2012</strong> financial<br />

year.<br />

The Board’s responsibility<br />

It is the Board which has responsibility for the management.<br />

The Auditor’s responsibility<br />

Our responsibility is to express an opinion with reasonable confidence<br />

on the management based on our audit. We conducted our<br />

audit in accordance with generally accepted auditing standards<br />

in Sweden.<br />

As a basis for our opinion concerning discharge from liability,<br />

in addition to our audit of the annual accounts, we have also<br />

examined significant decisions, actions taken and circumstances<br />

of the organisation in order to be able to determine whether any<br />

board member has taken any action or has become liable by<br />

neglect that could entail a liability for damages.<br />

We believe that the audit evidence we have obtained is sufficient<br />

and appropriate to form the basis for our opinion.<br />

Statement of Opinion<br />

We recommend to the General Assembly that the members of the<br />

Central Board of Directors be discharged from their liability for<br />

the financial year.<br />

Elisabet Perttu<br />

Ineke Prang<br />

Denny Vågerö<br />

Dan Öwerström<br />

Our Audit <strong>Report</strong> has been submitted on 19 April 2013 Stockholm, 19 April 2013<br />

Håkan Jarmar<br />

Elected auditor<br />

Gunnar Ståhl<br />

Elected auditor<br />

Tomas Lönnström<br />

Authorised Public Accountant<br />

Ernst & Young<br />

Håkan Jarmar<br />

Elected auditor<br />

Gunnar Ståhl<br />

Elected auditor<br />

Tomas Lönnström<br />

Authorised Public Accountant<br />

Ernst & Young<br />

30 Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

Financial Statements of the central Board of Directors of the <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> – Corporate identity number 802002-8711 | <strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong> <strong>2012</strong><br />

31


<strong>Swedish</strong> <strong>Red</strong> <strong>Cross</strong><br />

P.O.Box 17563, SE-118 91 Stockholm, Sweden<br />

(Visiting address: Hornsgatan 54)<br />

Phone +46 8-452 46 00, Fax +46 8-452 46 01<br />

E-mail: info@redcross.se | Visit our website www.redcross.se

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