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Warranty - SAF Procedure - Customer.pdf - Transpec

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Returned warranty parts<br />

Product should be returned within 7 days at the Repairers own cost.<br />

Follow-up letters are sent should failed product not be returned within 7 days.<br />

If product is not returned within 30 days the warranty will be declined<br />

Declined letter<br />

Should the claim be declined, the reason will be put into a letter and sent to the Repairer.<br />

Approval Letter<br />

If the claim is approved, the reason and confirmation of action taken will be put into a letter and<br />

sent to the Repairer.<br />

g:\tsl\waranty\safwarantyproces2010\waranty-safprocedure-customer.docxVersion1<br />

25March2010

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