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EAP - The Pacific Infrastructure Challenge - World Bank (2006).pdf

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Competition<br />

<strong>The</strong>re is very little competition in <strong>Pacific</strong> infrastructure, but it has been effective in<br />

encouraging performance improvements in certain sectors despite small scale.<br />

In the telecommunications sector, while small scale prohibits implementing more<br />

than one fixed line network, mobile, international and internet services can be<br />

liberalized. International experience has shown that liberalization can significantly<br />

improve performance, even in small countries (see Box 7.8). <strong>Pacific</strong> countries that<br />

have tried this have experienced increased teledensity levels and reduced prices, for<br />

example in such as Tonga for mobile telephony, and Samoa for internet services<br />

provision.<br />

Box 7.8: <strong>The</strong> Effects of Competition on Telecommunications Performance<br />

<strong>The</strong> Caribbean provides an example of the benefits of competition in the<br />

telecommunications sector in small island countries.<br />

In the early 1990s, many Caribbean countries were becoming dissatisfied with slow<br />

expansion of telephone service. At the same time, these countries realized that<br />

high international calling charges and internet costs were a barrier to growth,<br />

particularly for countries focused on developing the service sector.<br />

In response to these pressures, Caribbean governments began to liberalize their<br />

telecommunications sectors. <strong>The</strong> Dominican Republic and Jamaica were the first<br />

to introduce pro-competitive legislation and regulation. Jamaica first liberalized<br />

internet service provision. This was followed by liberalization of mobile<br />

telecommunications. Three new licenses were auctioned and an interconnection<br />

regime controlled by the Organization of Utilities Regulators (OUR) was<br />

established. A three year rate rebalancing plan was implemented, bringing down<br />

international rates and increasing local calling charges, after which international<br />

calling was opened to competition. <strong>The</strong> Eastern Caribbean countries followed with<br />

similar reforms a few years later.<br />

Liberalization led to a remarkable increase in total access to telecommunications<br />

services, driven mainly by exponential growth rates in mobile phone use. Internet<br />

costs, international calling costs and mobile charges have all fallen dramatically<br />

with the introduction of competition.<br />

In the <strong>Pacific</strong>, few countries allow competition in the telecommunications sector.<br />

However, developments in the Samoan telecommunications sector suggest that<br />

liberalization could have similar effects.<br />

In the past, Samoa has demonstrated relatively low levels of fixed line and mobile<br />

access. However, following a recent government announcement that it would<br />

introduce competition in the sector, the market size has increased substantially<br />

and both fixed and mobile operator performance has improved.<br />

After this announcement, the mobile operator - Telecom Samoa Cellular - more<br />

than doubled its customer base, added new products and services and introduced a<br />

pre-paid platform. <strong>The</strong> fixed line operator – SamoaTel – has also substantially<br />

increased its customer base. Total customer numbers (fixed and mobile) increased<br />

from 22,150 to 30,000 from the end of 2003 to the end of 2004 alone.<br />

Source: <strong>World</strong> <strong>Bank</strong>, Castalia Research<br />

55

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