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EAP - The Pacific Infrastructure Challenge - World Bank (2006).pdf

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Box 7.7: Private Sector Involvement in Telecommunications<br />

A number of <strong>Pacific</strong> countries have involved the private sector in providing<br />

telecommunications services. In most cases, a private sector company has<br />

partnered with the government (e.g. Fiji’s FINTEL or Telecom Vanuatu Limited),<br />

or with other private investors (e.g. Solomon Telekom Company (ST)) to provide<br />

telecommunications services.<br />

<strong>The</strong>se companies have traditionally been granted an exclusive, long term operating<br />

license, which can be reviewed at certain intervals. <strong>The</strong>se monopoly arrangements<br />

have inhibited growth in the telecommunications sector. <strong>The</strong> Solomon Islands<br />

experience provides an example of how this occurs.<br />

<strong>The</strong> Government of Solomon Islands (GoSI) entered into a telecommunications<br />

license with Solomon Telekom Company (ST). ST is a joint venture of the<br />

Solomon Islands National Provident Fund (51%), Cable & Wireless (41.9%) and<br />

the Investment Corporation of the Solomon Islands (7.1%). <strong>The</strong> License grants ST<br />

exclusive operating rights for all telecommunications services. <strong>The</strong> License<br />

provides for a review of the terms on a five yearly basis.<br />

This arrangement has failed to produce good performance:<br />

Total teledensity levels are among the lowest in the region<br />

Services are limited to the main city - approximately 90% of the market is in<br />

Honiara<br />

International and mobile calling costs, and internet access prices are among the<br />

highest in the region.<br />

One of the principle reasons for this poor performance is a lack of accountability.<br />

Some of the key issues are:<br />

<strong>The</strong> exclusive long term License does not allow for competition or<br />

interconnection<br />

<strong>The</strong> License does not stipulate any investment obligation for the operator. It<br />

mentions a community service obligation, but does not set specific coverage<br />

targets. <strong>The</strong>re is therefore little incentive to extend service<br />

<strong>The</strong> government lacks detailed technical knowledge and understanding of the<br />

sector and is therefore unable to regulate the operator effectively.<br />

GoSI has initiated a telecommunications sector reforms as part of a comprehensive<br />

economic reform program, in which it aims to address these issues. Renegotiating<br />

the License when it comes up for review in 2008 is a priority, and will include and<br />

evaluating options for revising the exclusive nature of this agreement.<br />

Source: <strong>World</strong> <strong>Bank</strong>, Castalia research and interviews<br />

Key features of successful public sector involvement include:<br />

Selecting a PSP contract that matches the sector specific problems. For<br />

example, if a key issue is management skills and capability, then a<br />

management contract may be a good solution. If a utility lacks both<br />

adequate management skills and requires significant investment to turn<br />

performance around, then a concession contract may be a better option<br />

Careful contract design to ensure that:<br />

– Responsibilities are clearly allocated<br />

– Operator incentives will drive expected performance<br />

– <strong>The</strong> contract takes account of the specific social and political context in<br />

the country<br />

– <strong>The</strong>re are clear provisions for dispute resolution<br />

Ensuring there are appropriate oversight mechanisms in place.<br />

53

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