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1. What is the Samsung Phone Sale Promotion - Digicel Jamaica

1. What is the Samsung Phone Sale Promotion - Digicel Jamaica

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FAQ’s & T’s & C’s for <strong>Samsung</strong> <strong>Phone</strong> <strong>Sale</strong><br />

<strong>1.</strong> <strong>What</strong> <strong>is</strong> <strong>the</strong> <strong>Samsung</strong> <strong>Phone</strong> <strong>Sale</strong> <strong>Promotion</strong> about<br />

The <strong>Samsung</strong> <strong>Phone</strong> <strong>Sale</strong> <strong>Promotion</strong> gives customers <strong>the</strong> opportunity to:<br />

Purchase any <strong>Samsung</strong> phone under J$4,999 and receive J$200 credit free or a<br />

J$200 rebate to your postpaid account<br />

Purchase any <strong>Samsung</strong> phone between J$5,000 and J$12,999 and receive<br />

J$300 credit free or a J$300 rebate to your postpaid account<br />

Purchase any <strong>Samsung</strong> phone over $13,000 and receive J$500 credit free or a<br />

J$500 rebate to your postpaid account.<br />

2. <strong>What</strong> <strong>is</strong> <strong>the</strong> promotion Period<br />

<strong>Promotion</strong> begins on Sunday June 5 th , 2011 and ends on Thursday June 30 th ,<br />

201<strong>1.</strong><br />

3. Who can participate in promotion<br />

All new and ex<strong>is</strong>ting <strong>Digicel</strong> prepaid and postpaid customers who purchase any<br />

handset from an authorized <strong>Digicel</strong> dealer during <strong>the</strong> promotional period are<br />

eligible to receive <strong>the</strong> promotional offering.<br />

4. How does <strong>the</strong> <strong>Promotion</strong> Work<br />

HANDSET TYPE<br />

ANY SELECTED SAMSUNG<br />

PHONE<br />

ANY SELECTED SAMSUNG<br />

PHONE<br />

ANY SELECTED SAMSUNG<br />

PHONE<br />

RETAIL VALUE<br />

(not<br />

including GCT)<br />

FREE<br />

CREDIT<br />

$4,999 or less $200<br />

$5,000- $12,999 $300<br />

$13,000 or more $500


HANDSET<br />

MODEL<br />

PROMO<br />

PREPAID PRICE<br />

PROMO<br />

CREDIT<br />

PROMO<br />

POSTPAID<br />

PRICE<br />

PROMO REBATE<br />

SAMSUNG E1086 $2,750 $200 $0 $200 rebate<br />

SAMSUNG E2121 $4,500 $200<br />

SAMSUNG E2550 $7,950 $300<br />

SAMSUNG B3410 $12,950 $300<br />

SAMSUNG C3300 $9,950 $300<br />

$3,150 (30%<br />

d<strong>is</strong>count)<br />

$6,265 (21%<br />

d<strong>is</strong>count)<br />

$7,118 (45%<br />

d<strong>is</strong>count)<br />

$8,715 (12%<br />

d<strong>is</strong>count)<br />

$200 rebate<br />

$300 rebate<br />

$300 rebate<br />

$300 rebate<br />

SAMSUNG S5250<br />

(WAVE 2)<br />

$19950 (regular<br />

price)<br />

$500<br />

$9975 (50%<br />

d<strong>is</strong>count)<br />

$300 rebate<br />

SAMSUNG i5800<br />

(GALAXY 3)<br />

$27,950 $500<br />

$13, 975 (50%<br />

d<strong>is</strong>count)<br />

$500 rebate<br />

SAMSUNG P1000<br />

(GALAXY TAB)<br />

$57,950 $500<br />

$28,975 (50%<br />

d<strong>is</strong>count)<br />

$500 rebate<br />

Customers who purchase any of <strong>the</strong> handsets under th<strong>is</strong> <strong>Promotion</strong> shall<br />

receive free credit as stated amounts in <strong>the</strong> table above.<br />

Customers who purchase any of <strong>the</strong> l<strong>is</strong>ted <strong>Samsung</strong> phones for J$4,999 or<br />

less shall receive J$200 credit free or a J$200 rebate to your postpaid<br />

account.<br />

Customers who purchase any of <strong>the</strong> l<strong>is</strong>ted <strong>Samsung</strong> phones between<br />

J$5,000 and J$12,999, shall receive J$300 credit free or a J$300 rebate to<br />

your postpaid account<br />

If <strong>the</strong> customer purchases any <strong>Samsung</strong> phone over $13,000, <strong>the</strong> customer<br />

will receive J$500 credit free or a J$500 rebate to your postpaid account.<br />

The credit will be printed and handed to <strong>the</strong> customer upon purchase of<br />

any of <strong>the</strong> selected handsets.<br />

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Postpaid customers will receive a rebate to <strong>the</strong> number provided within<br />

24hours of purchasing any handset mentioned in <strong>the</strong> promotion.<br />

N.B. Only one bonus voucher/rebate will be added to a number per<br />

week.<br />

5. How <strong>is</strong> <strong>the</strong> credit added to <strong>the</strong> customer’s account<br />

All $200, $300 or $500 bonus credit will be applied to <strong>the</strong> customer’s<br />

account as bonus credit and will not be added to <strong>the</strong>ir main balance.<br />

Once <strong>the</strong> credit <strong>is</strong> added, <strong>the</strong> customer must dial *120*8# to verify <strong>the</strong><br />

new balance.<br />

6. <strong>What</strong> can prepaid customers use <strong>the</strong> credit for<br />

<strong>Digicel</strong> to <strong>Digicel</strong> calls only.<br />

Credit will NOT be added to <strong>the</strong> Main account.<br />

7. Can <strong>the</strong> <strong>Samsung</strong> <strong>Phone</strong> <strong>Sale</strong> <strong>Promotion</strong>al Credit be transferred via Credit<br />

U<br />

No.<br />

8. Are corporate hybrid and dual account customers required to use <strong>the</strong> dialing<br />

prefix *949 when making a call<br />

Yes. Corporate hybrid and dual account customers are required to dial<br />

*949 before <strong>the</strong> number being dialed in order to use <strong>the</strong> credit.<br />

9. How do prepaid customers check <strong>the</strong>ir credit received from <strong>the</strong> <strong>Samsung</strong><br />

<strong>Phone</strong> <strong>Sale</strong> <strong>Promotion</strong><br />

Prepaid customers will enter *120*7# to check <strong>the</strong>ir balance, as <strong>the</strong> credit<br />

will NOT be added to <strong>the</strong> main account.<br />

N.B. For postpaid customers, <strong>the</strong> bonus credit will be rebated to <strong>the</strong>ir<br />

account.<br />

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10. When will <strong>the</strong> credit expire<br />

Credit will expire after seven (7) days of being added to <strong>the</strong> customer’s<br />

account.<br />

1<strong>1.</strong> How do you determine <strong>the</strong> credit value that each customer receives<br />

Handsets with values under $5000 will receive two hundred dollars (J$200) call<br />

credit or a J$200 rebate to your postpaid account<br />

Handsets with values at $5000 - $12,999 will receive three hundred dollars<br />

(J$300) call credit or a J$300 rebate to your postpaid account<br />

Handsets valued at $13,000 or more will receive five hundred dollars (J$500) call<br />

credit or a J$500 rebate to your postpaid account.<br />

12. <strong>What</strong> <strong>is</strong> needed to become a Digi-Select customer<br />

Minimum deposit<br />

Completed application form<br />

Valid ID (Driver’s License, Passport, National ID)<br />

2 Utility bills (to show proof of address one of which can be a <strong>Digicel</strong><br />

Bill)<br />

TRN<br />

13. <strong>What</strong> are <strong>the</strong> Postpaid Plans that are available<br />

The Postpaid Packages are as follows.<br />

Plan<br />

Monthly<br />

Subscription<br />

Regular Plan<br />

Select Plan<br />

Deposit<br />

Select 1000 $1,000.00 $2,500.00<br />

Select 2000 $2,000.00 $4,000.00<br />

Select 3000 $3,000.00 $5,500.00<br />

Select 5500 $5,500.00 $10,000.00<br />

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14. Can loyalty points be used with <strong>the</strong> d<strong>is</strong>counted prices upon purchasing a<br />

handset<br />

Yes<br />

Loyalty points can be used to purchase <strong>the</strong> d<strong>is</strong>counted handsets.<br />

15. Is <strong>the</strong> <strong>Digicel</strong> Free Nights and weekend activated upon purchase<br />

No, th<strong>is</strong> <strong>is</strong> not offered in <strong>the</strong> promotion<br />

If customer w<strong>is</strong>hes to activate Free Nights and Weekend Plan he/she<br />

may dial <strong>the</strong> code *138#. The customer will be charged <strong>the</strong> monthly<br />

subscription of $350 per month.<br />

TERMS AND CONDITIONS APPLICABLE TO THE DIGICEL<br />

SAMSUNG PHONE SALE PROMOTION<br />

<strong>1.</strong> The <strong>Samsung</strong> <strong>Phone</strong> <strong>Sale</strong> <strong>Promotion</strong>, ‘<strong>the</strong> <strong>Promotion</strong>’, <strong>is</strong> available to all<br />

new <strong>Digicel</strong> customers and ex<strong>is</strong>ting <strong>Digicel</strong> customers (‘Customers’)<br />

2. The <strong>Promotion</strong> begins on Sunday, June 5, 2011 until Thursday, June 30,<br />

2011 or while stocks last.<br />

3. <strong>Digicel</strong> reserves <strong>the</strong> right to change <strong>the</strong> dates of <strong>the</strong> <strong>Promotion</strong> at any time.<br />

4. During <strong>the</strong> <strong>Promotion</strong> Period <strong>the</strong> following handsets will be on sale:<br />

HANDSET MODEL<br />

PROMO<br />

PREPAID<br />

PRICE<br />

PROMO<br />

CREDIT<br />

PROMO POSTPAID<br />

PRICE<br />

PROMO<br />

REBATE<br />

SAMSUNG E1086 $2,750 $200 $0 $200 rebate<br />

SAMSUNG E2121 $4,500 $200 $3,150 (30%<br />

d<strong>is</strong>count)<br />

$200 rebate<br />

SAMSUNG E2550 $7,950 $300 $6,265 (21%<br />

d<strong>is</strong>count)<br />

$300 rebate<br />

SAMSUNG B3410 $12,950 $300 $7,118 (45%<br />

d<strong>is</strong>count)<br />

$300 rebate<br />

5


SAMSUNG C3300 $9,950 $300 $8,715 (12%<br />

d<strong>is</strong>count)<br />

SAMSUNG S5250 $19950<br />

$500 $9975 (50%<br />

(WAVE 2)<br />

(regular<br />

d<strong>is</strong>count)<br />

price)<br />

SAMSUNG i5800 $27,950 $500 $13, 975 (50%<br />

(GALAXY 3)<br />

SAMSUNG P1000<br />

(GALAXY TAB)<br />

d<strong>is</strong>count)<br />

$57,950 $500 $28,975 (50%<br />

d<strong>is</strong>count)<br />

$300 rebate<br />

$300 rebate<br />

$500 rebate<br />

$500 rebate<br />

5. Purchase any <strong>Samsung</strong> phone under J$4,999 and receive J$200 credit free<br />

or J$200 rebate to your postpaid account.<br />

6. Purchase any <strong>Samsung</strong> phone between J$5,000 and J$12,999 and receive<br />

J$300 credit free or a J$300 rebate to your postpaid account.<br />

7. Purchase any <strong>Samsung</strong> phone over J$13,000 and receive J$500 credit free<br />

or a J$500 rebate to your postpaid account.<br />

8. The handsets can be purchased at all <strong>Digicel</strong> stores, subject to stock<br />

availability.<br />

9. Each Customer can purchase a maximum of two (2) handsets.<br />

10. <strong>Digicel</strong> reserves <strong>the</strong> right to at any time vary <strong>the</strong> terms of <strong>the</strong> <strong>Promotion</strong>,<br />

to amend its Terms and Conditions, or to withdraw <strong>the</strong> <strong>Promotion</strong>. In any<br />

of <strong>the</strong>se events notice will be given via media advert<strong>is</strong>ements or messages<br />

to subscribers and will be effective immediately or as of <strong>the</strong> date referred<br />

to in such notifications.<br />

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