SOA Magazine IV 01.2015

• Order Intake, eg in a Call Center, via
Siebel. The Order Intake receives Status
updates from the Provisioning and Billing
Systems and eventually notes down,
which Products a Client has purchased
• Order Provisioning, that is talk to the
network OSS (Operational Support Systems)
to install the Product, via OSM. In case the
Client needs physical Installations other
Modules for scheduling engineers and
shipping hardware will be used
• Customer Billing , via BRM. The service
usage of the Client is fed into BRM via Files,
called Call Data Records. Depending on the
Clients price plan, his bill gets accumulated,
typically once per month
The Order Flow over these Systems is facilitated via the Integration Layer, the so called the Application
Integration Architecture Order To Cash Process Integration pack (AIA O2C PIP).
Application Integration Architecture
The Application Integration Architecture is a layer on top
of Oracle SOA Suite offering building blocks to integrate
Systems. O acle offers industry (e.g. Telecommunication,
Manufacturing) process (CRM, HCM) and vendor
(Oracle2SAP) Application Connectors and Generic
Datamodels. T e AIA Foundation Pack reuses elements of
the SOA Suite like BPEL, Adapters, Mediators and renders a
library for the AIA PIPs.
Customization and Development for AIA is done in
Jdeveloper. The LifeCycle Workbench offers a Repository
to look up and functionally design define AIA Services. The
Composite Application Validation System (CAVS) allows
testing AIA Composites. The Deployment Generator allows
automation of deployments.
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