SOA Magazine IV 01.2015

Order to Cash Process Integration for Telecommunications
Excerpt
The Order To Cash Process Integration Pack (O2C PIP)is a packaged solution on top of the Application
Integration Architecture (AIA). AIA is n Oracle SOA solution, designed to deliver building Blocks for
Integrations (AIA Foundation Pack) or pre integrated Integration Solutions, the Process Integration
packs .
The O2C PIP is an important Integration Flow because it is the enabler of Oracle’s Telecommunications
Business Support System (BSS) Order Management Solution, called Rapid Offer Design & Order Delivery
(RODOD).
In the following we will give a high level Introduction to RODOD , a short introduction to the Application
Integration Architecture and a detailed description of the Order To Cash Process Integration Pack
Rapid Offer Design & Order Delivery (RODOD):
RODOD is a Telecommunications BSS Order Management Solution consisting of:
– Siebel, OSM & BRM, which were all 3 acquired by Oracle acquired in the year 2006
– Optionally a Product Master PH4C (Product Hub for Communications), even though RODOD can
work without a Product Master. Ph4C is an Oracle E-Business Suite Instance
– An out of the Box Integration Application Integration Architecture (AIA) with Process
Integration Packs (PIPs) implemented in Oracle SOA with BPEL.
• Master Data Management (MDM) PIP: Sending Product Data from Ph4C to Siebel, BRM
(OSM), optional
• Agent Assisted Billing Care (AABC) PIP: Providing BRM Customer Billing Information into
Siebel, optional but usually implemented
• Order To Cash (O2C) PIP: Integrating Siebel, OSM and BRM for the Order Flow
– All Applications are used independently of RODOD, including AIA. Only the 3 listed Process
Integration Packs are RODOD specific
– RODOD can work without the MDM & AABC PIP but not without the O2C PIP
In virtually any RODOD Implementation, You also find see an Enterprise Service Bus (for Example Oracle
Service Bus) to connect RODOD to external Systems. In particularl OSM will need to talk to the Network
System, Siebel will usually talk to Systems which render eg Client Information.
RODODs equivalent on the Telecommunications Network side (Operating Support Systems) is Oracle’s
Rapid Service Design and Order Delivery (RSDODO) consisting of OSM, Unified Inventory Management
(UIM, Automated Service Activation Program (ASAP)& Oracle Communications IP Service Activator).
RODOD as a Telecommunications Order management Systems supports three main functional areas
with several Order Types.
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