Designing processes - EMC Community Network
Designing processes - EMC Community Network
Designing processes - EMC Community Network
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Planning and <strong>Designing</strong> the Application<br />
Dashboard User Summary<br />
Role 1: Operational Manager<br />
Examples: Wayne Tyson, Shirley Rosen, and Roxanne Plaskow<br />
Responsibility: Identify <strong>processes</strong> that violate Service Level Agreements and take immediate action.<br />
Frequency of Access: Every 15 minutes<br />
Role 2: Line of Business Executive<br />
Examples: Henrietta van Kampen<br />
Responsibility: Ensure that the process meets business metrics for revenue and quality.<br />
Frequency of Access: Twice a day<br />
The next step is to focus on each role and identify the report required. Write a reports summary<br />
specification, which can be based on the following template:<br />
01-RPT-07 - Revenue by Type (report number and name)<br />
Report Purpose<br />
Summarize why this report is needed.<br />
Report Details<br />
Report Type<br />
Describe the structure, information contained in the report and any drill-down behavior.<br />
Audience<br />
The audience for this report includes:<br />
Role 1<br />
Role 2...<br />
Frequency and Timing<br />
How often will the data in this report be changed How often should the report be refreshed<br />
Report Sample (mockup)<br />
24 <strong>EMC</strong> Documentum xCelerated Composition Platform Version 1.6 Best Practices Guide
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