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Designing processes - EMC Community Network

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Planning and <strong>Designing</strong> the Application<br />

Example: TaskSpace<br />

Creating the user interface is one of the biggest challenges in solution development. TaskSpace,<br />

because it is composed of forms, provides flexibility in user interface design. The following is an<br />

example of a TaskSpace screen showing a view of a case folder:<br />

Work with the client to define a consistent approach to style. We recommend writing a Style Guide<br />

that specifies standards for colors, skins, columns, labels, search criteria, sort order, and any items<br />

pertaining to the UI. A detailed specification takes time to write, but it saves time during the<br />

implementation phase of the project. Keep it simple and do not over-engineer.<br />

Note: Design the Style Guide as a structured template to ensure that you are gathering the appropriate<br />

information. Also use this template to show the client how things will be implemented and to track any<br />

configuration changes. The result is to create a consistent look and feel for the application.<br />

Example: BAM<br />

With BAM, the first step in the planning is to identify the users; that is, the roles of the individuals who<br />

need access to the dashboards. For example, one role can be the operational manager who watches<br />

each case or process instance to ensure that it meets the Key Performance Indicators (KPIs) for<br />

process timing and quality. Another role can be the Line of Business (LOB) executive who tracks<br />

process performance against aggregate business goals. These two roles require different dashboards<br />

that contain different reports.<br />

Following is an example of a template for capturing this information:<br />

<strong>EMC</strong> Documentum xCelerated Composition Platform Version 1.6 Best Practices Guide 23

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