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Designing processes - EMC Community Network

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Prototyping Business Activity Monitor dashboards<br />

New Accounts by Customer Type<br />

New Accounts by Customer Type is a pie chart that is configured as the target in a single drill-down<br />

report configuration. When a user selects any of the bars in the New Accounts Opened This Week<br />

report, the New Accounts by Customer Type report displays. The first step is to create a mock process<br />

in Process Builder that consists of a manual and automated activity. An SDT captures information<br />

about the number of accounts for each account type (i.e. Gold, Platinum, or Silver). This process<br />

must be executed three times.<br />

The following topics include procedures for designing, running, and reporting on the New Accounts<br />

by Customer Type process.<br />

<strong>Designing</strong> the New Account by Customer Type<br />

process<br />

1. Create a process in Process Builder. The first activity is manual. It submits the SDT data. The<br />

second activity is automated and is used to end the workflow.<br />

2. Create an SDT and in the Name field enter CustomerType and in the Display Name field enter<br />

Customer Type.<br />

3. Add two attributes to the SDT. In the Name field of the first attribute enter AccountType.<br />

4. In the Display Name field enter Account Type. As the process runs you will populate this field<br />

with either Gold, Platinum, or Silver.<br />

5. In the Type list box select String.<br />

6. Select both the Searchable and Reportable checkboxes.<br />

7. Select the Update BAM Database tables based on this SDT definition checkbox.<br />

8. Create a second attribute.<br />

a. In the Name field enter AccountTypeAmount.<br />

b. In the Display Name field enter Account Type Amount.<br />

c. In the Type list box select INT.<br />

d. Select both the Searchable and Reportable checkboxes.<br />

9. Click OK.<br />

<strong>EMC</strong> Documentum xCelerated Composition Platform Version 1.6 Best Practices Guide 147

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