Designing processes - EMC Community Network

Designing processes - EMC Community Network Designing processes - EMC Community Network

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Process Duration alert 17. On the keypad, click the && button. You are defining a compound expression that limits the alert to those New Account Applications processes that exceed 1 minute. 18. Press the Ctrl-space keys simultaneously. 19. Double-click ${Process} and then click the = = button on the keypad. 20. Enter "New Account Applications" (including the quotation marks) after the equals symbol (= =). Note: You do not need to configure the email. 21. To test the alert expression, click the Refresh button in the Data Source Preview window and click OK on the Confirm Save dialog. Processes displayed in bold have exceeded the threshold. In the following steps, you start a new process instance so that the alert displays in the dashboard. 22. Within TaskSpace, click the Processes tab and start the New Account Applications process and wait a few minutes. 138 EMC Documentum xCelerated Composition Platform Version 1.6 Best Practices Guide

Prototyping Business Activity Monitor dashboards 23. Click the Configuration tab and on the tree menu select Dashboards. 24. Click the New Account Applications dashboard and click Edit. 25. Click Next on the Modify Dashboard Configuration window. The dashboard design canvas opens. 26. Within the New Account Applications report, locate the New Account Applications process you started in Step #22 and click it. The Alerts List dashlet displays the duration alert triggered for that specific process. New Account Process - Average Duration The New Account Process report is a dial gauge that displays the average duration of the New Account Applications process. In a real deployment, dial gauges measure average process duration over some specified period of time. A prototype of this report relies on creating a process in Process Builder that consists of two steps, a manual activity and an automated activity. An SDT is also created which includes a single attribute: Value. The SDT is assigned to the manual activity, and as the process executes a user can enter an average duration value. The needle on the dial gauge points to the average duration value. If you enter a duration value greater than 100, then you may need to adjust the range properties of the report in the Chart Properties window in PRS. The following topics include procedures for designing, running, and reporting on the New Accounts Process - Average Duration. Designing the New Account Process - Average Duration process 1. Create the following process in Process Builder. The first activity is manual. It submits the SDT data. The second activity is automated and is used to end the workflow. EMC Documentum xCelerated Composition Platform Version 1.6 Best Practices Guide 139

Prototyping Business Activity Monitor dashboards<br />

23. Click the Configuration tab and on the tree menu select Dashboards.<br />

24. Click the New Account Applications dashboard and click Edit.<br />

25. Click Next on the Modify Dashboard Configuration window. The dashboard design canvas opens.<br />

26. Within the New Account Applications report, locate the New Account Applications process you<br />

started in Step #22 and click it. The Alerts List dashlet displays the duration alert triggered for<br />

that specific process.<br />

New Account Process - Average Duration<br />

The New Account Process report is a dial gauge that displays the average duration of the New Account<br />

Applications process. In a real deployment, dial gauges measure average process duration over some<br />

specified period of time. A prototype of this report relies on creating a process in Process Builder that<br />

consists of two steps, a manual activity and an automated activity. An SDT is also created which<br />

includes a single attribute: Value. The SDT is assigned to the manual activity, and as the process<br />

executes a user can enter an average duration value. The needle on the dial gauge points to the average<br />

duration value. If you enter a duration value greater than 100, then you may need to adjust the range<br />

properties of the report in the Chart Properties window in PRS.<br />

The following topics include procedures for designing, running, and reporting on the New Accounts<br />

Process - Average Duration.<br />

<strong>Designing</strong> the New Account Process - Average<br />

Duration process<br />

1. Create the following process in Process Builder. The first activity is manual. It submits the SDT<br />

data. The second activity is automated and is used to end the workflow.<br />

<strong>EMC</strong> Documentum xCelerated Composition Platform Version 1.6 Best Practices Guide 139

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