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Designing processes - EMC Community Network

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Prototyping Business Activity Monitor dashboards<br />

Process Duration alert<br />

This section focuses on the design of a process duration alert that triggers whenever in-flight New<br />

Account Applications <strong>processes</strong> exceed one minute in duration. Alerts are comprised of a data source<br />

and an alert expression. Since the goal of this alert is to identify those in-flight <strong>processes</strong> that exceed<br />

one minute, the Incomplete Process Execution entity is used in the data source. If, however, the<br />

purpose of an alert was to list completed <strong>processes</strong> that exceeded the threshold, then the Process<br />

Execution entity would be used in the data source. The alert expression defines the duration threshold<br />

(in minutes) and constrains the alert to the New Account Applications process only. The one minute<br />

threshold allows you to see the alert populated in the dashboard two minutes after the process is started<br />

(the system considers 1.9 minutes within the first minute). At the moment an alert is triggered the<br />

details are displayed in the Alert List dashlet in the dashboard you created.<br />

Note: Alerts cannot be triggered on <strong>processes</strong> started prior to the design and publishing of an alert.<br />

Historical process data can be used to test that an alert expression is valid, but the alert details<br />

are not displayed in a dashboard. Alerts are constrained to those <strong>processes</strong> that are started after the<br />

alert is defined.<br />

In this procedure you create an alert category, design and test an alert, and start a process so the<br />

alert is triggered and displayed in the dashboard.<br />

To design a Process Duration alert:<br />

1. Log in to PRS.<br />

2. Click the Alerts tab.<br />

<strong>EMC</strong> Documentum xCelerated Composition Platform Version 1.6 Best Practices Guide 135

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