TVR 60 Release Notes v4.3g - UTCFS Global Security Products

TruVision DVR 60
Release Notes
© 2012 UTC Fire & Security. All rights reserved.
P/N 1071692 B• ISS JAN-25-2012
Content
Introduction 1
New Features 1
Fixed Defects 3
Known Limitations 4
Upgrading the DVR 4
Contacting Technical Support 6
Introduction
This document is the TruVision DVR 60 (TVR 60) Release Notes (1071692) for
the firmware upgrade release 4.3g. If these release notes are already in the box
with the TVR 60, then the firmware of the DVR is version 4.3. Please refer to the
new features below.
New Features
The following new features and enhancements have been added with this
release of the DVR firmware.
• Support of the new TruVision IP Open Standards camera series (VGA up to 2
megapixel) with the following IP camera features being exposed to the DVR
and remote software (Browser and SDK):
• Motion detection (fixed IP cameras)
DVR 60 Release Notes 1

• Brightness
• Video Saturation
• Hue
• Sharpness
• Mainstream and substream (for dual streaming) support (consumption)
to DVR
• Camera configuration via Browser and SDK of FPS, resolution, and
camera options
The new IP cameras supported are:
Interlogix SKU
TVC-N220-1-N
TVC-N220-1-P
TVC-N240-1-N
TVC-N240-1-P
TVC-M1220-1-N
TVC-M1220-1-P
TVC-M2220-1-N
TVC-M2220-1-P
TVD-N210V-2-N
TVD-N210V-2-P
TVD-M1210V-2-N
TVD-M1210V-2-P
TVD-M2210V-2-N
TVD-M2210V-2-P
TVD-N245V-2-N
TVD-N245V-2-P
TVD-M1225V-2-N
TVD-M1225V-2-P
TVD-M2225V-2-N
TVD-M2225V-2-P
TVD-N210W-4-N
TVD-N210W-4-P
TVD-M2210W-4-N
TVD-M2210W-4-P
Description
VGA box camera
4CIF WDR box camera
1.3MPx box camera
2.0MPx box camera
VGA vandal dome camera
1.3MPx vandal dome camera
2.0MPx vandal dome camera
4CIF WDR vandal dome camera with IR
LEDs
1.3MPx vandal dome camera with IR LEDs
2.0MPx vandal dome camera with IR LEDs
VGA mini-dome camera
2.0MPx mini-dome camera
• Upgrade of Front Panel Firmware (See Known Limitations)
• Added Brazilian Portuguese language support
• Improved Player application:
• Player application auto-launch
• Improved Search Results:
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• Search Results to return Motion or Alarm results when recording is
scheduled with Motion & Alarm
• Tour call up from Keypad added
Fixed Defects
Fixed Defects
Not able to convert the exported file to .avi format using standalone player
Exported files can be converted via Player Application to .avi format. But there is a
limitation: AVI conversion can only deal with one resolution in the original mp4 file.
Other parts of the video can not be converted properly. It is not encouraged to convert
a MP4 video with several resolutions into AVI video. (173)
Playback in 4-up Mode is not consistent for Web Browser
This defect has been improved but three limitations remain.
Under 4-ch synchronous playback, it's unable to set an aux camera with Audio On.
The current solution is to allow users to play back the audio of the first (main) camera
only. The other cameras will be played back with video stream only. The reason is that
synchronization between the audio and video of an aux camera will affect the overall
performance of 4-ch video playback.
During 4-ch synchronized playback, if "main channel" (1st channel, in the top-left
corner) IP camera has lower frame rate than other cameos, all cameos/channels will
playback at the same speed as 1st channel video fps. If the 1st channel IPC has
higher frame rate than the other channels, then playback speed of each channel will
be normal.
Poor synchronous performance can be observed when setting the main camera at
1fps or lower and there is also a huge gap of frame rate between the main camera and
aux cameras. The reason is that time update of the main camera will be followed by
other cameras. It's nearly impossible to align the main camera of a low frame rate with
an aux camera of a much higher frame rate. (132)
v4.2e: Zoom In operation when the streaming is paused in playback mode makes the
video blank (147)
v4.2e: Mismatched search results are displayed, when record is scheduled with Motion
or Alarm (149)
Display Brightness is not changing as per user setting (127)
Player pop up pane shows some junk text at display (130)
Display Device shows Empty Square Box in the Player application (172)
Step Backward is misspelled as Step Bacward in Player application (171)
Illegal Access is misspelled as Illegel Access in Exception Parameters of the Browser
menu (178)
"Lable" is seen in the IP address field of the Analog Alarm Input settings in the browser
configuration (179)
Next Page and Back buttons in browser archive pop-up window does not work (191)
DVR 60 Release Notes 3

Known Limitations
This section describes the known limitations of the TVR 60.
• The front panel firmware may be updated using future firmware versions:
Upgrading the front panel firmware from versions 1 thru 6 to v7 must
be done via a serial port. Upgrading v7 and higher will be done in the
DVR box firmware. There are no new features in front panel firmware
version 6 to 7. If version 1 is installed, it should be upgraded to v7.
Contact Technical Support for additional information. TVR 60 units
shipped in the Americas did not have v1 front panel firmware, so there
is no need to upgrade the front panel firmware.
Upgrading the DVR
The TVR 60 firmware upgrade file can be downloaded from the following sites:
http://www.interlogix.com/videoupgrades
http://www.utcfssecurityproductspages.eu/videoupgrades/
The firmware on the DVR can be updated using four methods:
• Via a USB device
• Over the network via an FTP server
• Via the DVR Web browser
• Using TruVision Navigator. For further information, refer to the TruVision
Navigator user manual
The firmware upgrade file is labeled TVR60.dav
To update the system firmware using a USB device:
1. Download on to a USB the latest firmware from our web site at:
http://www.interlogix.com/videoupgrades or
http://www.utcfssecurityproductspages.eu/videoupgrades/
1. Connect the USB device to the DVR.
2. Enter the System View screen by selecting System in the main menu.
3. Click Firmware Upgrade to enter the Firmware screen.
4. Click the Local Upgrade tab.
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5. Select your USB device in the dropdown box.
6. Select the firmware on the USB device.
7. Click Upgrade to begin the upgrade process.
8. When the upgrade process completes, reboot the DVR.
To update via a FTP server:
1. Configure the PC (running FTP server) and DVR to be in the same Local
Area Network. Run the third-party TFTP software on the PC and copy the
firmware into the root directory of TFTP.
2. Enter the Firmware Update menu by selecting System in the main menu. The
System View screen appears.
3. Click the FTP tab.
4. Enter the FTP server address.
5. Click Upgrade to begin update process.
6. When the update process completes, reboot the DVR.
Note: If the DVR fails to update, please contact Technical Support for further
assistance.
Upgrading through the Web browser
You can log in to the DVR 60 Web browser to perform a firmware upgrade. Prior
to upgrade, ensure that you have the TVR60.dav file in the workstation you are
accessing the DVR 60 from.
To upgrade the firmware through the Web browser:
1. Log in to the TVR 60 Web browser interface.
2. Select the Configure button.
3. Select the Others tab. You need to scroll right through several tabs to locate
the Others tab.
4. Click Remote Upgrading.
5. Click Explore and locate the TVR60.dav file in your workstation.
6. Click Upgrade. A prompt will ask you to reboot the TVR 60.
7. Click Reboot to reboot the TVR 60.
Note: The TVR 60’s on-screen display does not provide any status indication
prior to rebooting.
DVR 60 Release Notes 5

Contacting Technical Support
Contact technical support if you encounter any difficulties during this installation.
Please make sure you have the requested diagnostic or log files ready before
you contact us by phone or go to www.interlogix.com/customer-support.
Technical Support
Europe, Middle East and Africa
W Select Contact Us at www.utcfssecurityproducts.eu
North America
T +1 855.286.8889
E techsupport@interlogix.com
Australia
E techsupport@interlogix.au
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