Head of ICT - PS (PDF, ) - Eastlands Homes

PERSON SPECIFICATION
HEAD OF ICT
SKILLS & ABILITITES
1. Exemplary and effective communication skills by written, oral and electronic means appropriate to the relevant audiences.
2.
Proven interpersonal, analytical, influencing and negotiating skills, ability to motivate and inspire others to consider and
adopt alternative solutions.
3. Can demonstrate creativity, innovation and radical thinking in applying solutions for the benefit of the user.
4. Able to demonstrate excellent customer awareness and customer care in the delivery of services.
5. The ability to analyse trends in ICT and the opportunities they may offer to the organisation.
6. Proven and effective leadership, management skills.
7. Able to effectively manage the performance of individuals and teams to a high standard.
8. Effective management and coordination of resources.
9. The ability to manage complex projects to time, budget and to high quality.
10.
Able to advise on the available standards, methods, tools and applications relevant to ICT Strategy and infrastructure
activity.
11. Can analyse, assess and advise on scope of options for ICT strategic and infrastructure improvements.
KNOWLEDGE & EXPERIENCE
CRITERIA
Essential
CRITERIA
12.
In depth knowledge and understanding of how ICT Strategy and infrastructure, Information Management and Governance
and ICT Security is applied to a medium diverse organisation.
13. Expert understanding of key developments in the ICT industry.
14. Extensive experience of effectively managing ICT strategy and infrastructure.
15. Proven experience of having delivered large and/or complex projects on time and cost and achieving high standards.
Essential

KNOWLEDGE & EXPERIENCE – CONTINUED
16. Experience of leading change in an ICT environment.
17. Knowledge of software licensing and laws governing licensing and computer misuse.
18. Budget management & purchasing ICT equipment and software.
19. Skilled and experienced in project management / strategy development.
20. Experience of managing Service Level Agreements.
21. Minimum of five years “hands on” experience of managing ICT systems in a commercial business environment.
QUALIFICATIONS & TRAINING
22. Degree level or equivalent qualification.
23. ITIL Service Management qualification.
24. Evidence of continuous personal development.
25. ICT Security qualification.
26. Software Management qualification.
27. Membership of the British Computer Society (MBCS).
SPECIAL REQUIREMENTS
CRITERIA
Essential
CRITERIA
Essential
Desirable
CRITERIA
28. Occasional inspection of cables in floors and ceilings.
29. Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Essential
30. Able to work to tight deadlines and under pressure.
31. Knowledge of social housing sector or housing management systems. Desirable