11 - ericssonhistory.com
11 - ericssonhistory.com
11 - ericssonhistory.com
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These semi-automatic positions provide for:<br />
• Calls to be handled through an operator for toll-ticketing reasons. Examples<br />
of this class of call are conference/ broadcast calls in which a calling<br />
subscriber may be connected to a number of other subscribers with full<br />
<strong>com</strong>munication between all parties (conference) or with only the caller<br />
able to send (broadcast). The system of charging for these calls does not<br />
lend itself to fully automatic operation and for this reason semi-automatic<br />
facilities have been provided.<br />
Other calls in this category are press calls which are charged at a special<br />
concessional rate within Australia but which may be made from subscriber<br />
lines which handle full rate traffic on an automatic basis at other<br />
times.<br />
• Assistance to subscribers who experience service difficulties. Operators,<br />
where possible, will connect the call for the subscriber, or suitably advise<br />
the customer about the service difficulty if this is not possible. Genuine<br />
fault conditions are filtered from service difficulties due to subscriber maloperation<br />
or to congestion on particular routes and faults are transferred<br />
to the appropriate engineering maintenance group. Subscribers with an<br />
unduly high occurrence of service difficulties can be put on line observation<br />
through these positions, and a continuous printer record kept of their<br />
traffic in order to analyse the type of difficulty experienced.<br />
• Enquiry traffic which may concern national directory or national rate<br />
information. All international enquiry traffic is directed to the international<br />
telex exchange at Paddington, Sydney.<br />
Although semi-automatic positions are provided for these main traffic<br />
loads all subscribers are connected as automatic exchange lines. No facilities<br />
are provided for terminating manual subscriber lines on these positions since<br />
the exchange system as a whole has been based upon a transmission plan<br />
which permits fully automatic connection between any two subscribers.<br />
Regenerative repeaters can be switched-in on semi-automatically connected<br />
assistance traffic which may arise because of temporary transmission deterioration<br />
on a particular route.<br />
Inter-Operation with the International System<br />
The Australian national network connects to the international system via<br />
a single international gateway, the International Telex Centre, operated by<br />
the Overseas Tele<strong>com</strong>munications Commission (Australia) at Sydney.<br />
An Australian subscriber making an outward call semi-automatically<br />
establishes the connection in two stages. The first stage is similar to a national<br />
subscriber call except that a 3-figure number <strong>com</strong>mencing with zero is sent,<br />
e.g.. 021. At this stage connection is made to the international exchange<br />
which automatically returns a printed service code identification followed by<br />
the "who are you" signal which causes the calling subscriber's "answer-back"<br />
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