kontinuita - Komunálna Poisťovňa

REPORT OF THE BOARD
OF DIRECTORS ON ECONOMIC
RESULTS, BUSINESS ACTIVITIES
AND COMPANY´S ASSETS
AS OF DECEMBER 31, 2008
rection, but will also lead towards the fulfilment of the
company’s strategic goals, for which he/she works.
Education and development programmes in Vienna Insurance
Group are aimed at the development of the
company’s human capital, which has the highest impact
on the employee performance increases. Development
programmes focus on improvements in the area of specialised
knowledge and systematic development of personal
characteristics and skills.
Continual education plays an essential role in increasing
the company’s and employees’ competitiveness on
the labour market. Added value is hidden in the knowledge,
skills and experience of people working for the
company. A crucial element is the fact that “education
is a lifelong project”.
If a company wants to survive in competition, it has to
have skilled managers and leaders who know everything
about the market. At the same time, it has to have
educated, motivated, loyal employees who are able to
learn new things, develop their specialist knowledge,
personal characteristics and skills. The key to company’s
success is high performance of its employees,
their creative ideas and desire to reach goals.
Development and educational programmes increase the
competencies of the company employees at their current
working position, as well as speeding up the adaptation
process in new position, or a change in job
description. Education helps our employees in their
professional and career growth and supports their personal
progress. The purpose of education is to influence,
and possibly change employee attitude towards innovation
and through the application of new ideas to achieve
that employee achieves the required results, which will
generate positive direction for him/herself, above all
they will lead to the fulfilment of the company’s strategic
goals.
In 2008, development and education activities were organized
internally, i.e. by own employees, by external companies,
as well as by participating in projects as a part of
Vienna Insurance Group HR development strategy.
The strategy of development programmes is aimed at
the following goals:
- unequivocal customer orientation,
- Delivery of comprehensive services,
- Flexibility and efficiency,
- Sharing of company values by all employees,
- Employee loyalty and their identification with the vision,
strategy and direction of Vienna Insurance Group.
The education focuses on the following:
- Quality and high standard of delivered services,
- Employee motivation towards meeting company goals,
- Professional trainers,
- Regular assessments of efficiency of education and
development activities.
The results of educational processes are measurable
increases of quality of our employees through their targeted
career development. As a part of development activities
we have focused on increasing the performance
parameters and stabilization of key employees.
Linking of regular employee performance assessment
with the remuneration system
The evaluation system is a process, which allows the company
to constantly pursue its vision and mission by stabilising
the work performance, or constant improvements in
employee performance. Furthermore this means expansion
and improvement of knowledge, as well as behaviour
of employees and working teams.
Work performance management through the system of
setting personal goals for employees and their regular assessment
leads to a targeted management of people towards
meeting work duties, improvements in their loyalty,
as well as betterment of their personal characteristics.
The assessment result leads to increases in employee
performance parameters, improved workplace and
team relationships, higher employee satisfaction,
which leads to further improvements of results
achieved by the company.
The objective of introducing the work performance management
system was to acquire a complete overview of
KONTINUITA ANNUAL REPORT 63