Factsheet ARIS Six Sigma - Software AG

ARIS Six Sigma
Six Sigma (6σ) is a quality management
tool based on a data-driven
business strategy. It requires organizations
to align all processes to the
need for the best possible quality for
customers. Six Sigma projects
achieve groundbreaking returns on
investment (ROI) because companies
adopting the method define requirements
in their business processes
based on customer needs and use
tried-and-true statistical analysis for
process optimization. To deliver consistently
perfect products and services,
companies first need to establish
perfect processes. Focusing on
resolving process failure achieves
spectacular results in terms of greatly
improved customer satisfaction, higher
revenues, and tighter cost control.
ARIS Six Sigma gives you the support
you need for sustained success in
your Six Sigma initiatives.
Tools and Best Practices for
Successful Six Sigma Projects
Management philosophy, project management
methodology, statistical tool
Six Sigma is all of these. Above all, however, Six Sigma is a quality initiative
targeting improvement rates of over 70 percent. Sigma
describes deviations from average values and is thus a quality yardstick.
The greater the deviation, the more erratic (i.e., poorer) the quality.
The acceptable Six Sigma ratio is under four defects per million
processes.
The origins of Six Sigma go back to quality concepts introduced in
Japanese shipyards in the 1970s. A decade later, Motorola adopted
and developed the Six Sigma method, and started to use it in projects
in 1988. Six Sigma gained worldwide acclaim following the success of
its implementation at General Electric.
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Six Sigma is popular with many businesses today, particularly large
corporations, but the same problems keep recurring:
� Although many different methods and tools are available, there
is no generally accepted procedure for conducting Six Sigma
projects.
� Despite the numerous statistical analysis options, there is no
obvious way of accessing the relevant process data – preferably
on an automated basis.
� How can the results of a Six Sigma project be communicated
within the enterprise and how can success be sustained after
the project is completed?
ARIS Six Sigma from IDS Scheer resolves all these problems. New
methods help organizations to define the scope of their Six Sigma
projects (SIPOC), identify problem areas (fishbone diagrams), and
come up with measurable critical success factors (CTX diagrams).
Reporting functions enable various project documents to be produced,
such as RASCI charts. As a result, companies can use the
DMAIC lifecycle (Define, Measure, Analyze, Improve, Control) to
implement and communicate their Six Sigma projects on a standardized
basis.
Using ARIS Process Performance Manager, process data can be
automatically collected from the operational systems and used as
the basis for comprehensive statistical analysis. This avoids manual
data capture, which is both time-consuming and prone to error. The
information can be transferred with the click of a mouse to
MINITAB ® , the market-leading software for statistical analysis in Six
Sigma projects. ARIS Business Simulator and ARIS Business
Optimizer deliver the ideal support for further analysis of different
data types, such as what-if analysis.
It is then possible to integrate the MINITAB analysis results into
ARIS Performance Dashboard. A feature of automatic data measurement,
particularly in the control phase, is that the improvements
from the Six Sigma project are permanently available for analysis
purposes, e.g., up-to-date control charts can be called up at any
time to evaluate a process. Together with ARIS Business Publisher,
this enables enterprise-wide communication of Six Sigma results,
based on the different roles in Six Sigma projects.
The results of Six Sigma initiatives can therefore be integrated into
the process environment and process monitoring activities and used
for process optimization purposes. Thus every quality improvement
generated by Six Sigma becomes an integral part of the ongoing
BPM process and cannot be lost once the Six Sigma initiative is
completed.
© Copyright IDS Scheer AG, Saarbruecken, 2008. All rights reserved. The contents of this document are subject to copyright. Any changes, modifications, additions
or amendments require prior written consent from IDS Scheer AG, Saarbruecken. Reproduction in any form is only permitted on the condition that the copyright
notice remains on the actual document. Publication or translation in any form requires prior written consent from IDS Scheer AG, Saarbruecken. “ARIS”, “IDS”,
“ProcessWorld”, “PPM”, ARIS with Platform symbol and Y symbol are trademarks or registered trademarks of IDS Scheer AG in Germany and in many other
countries worldwide. “SAP NetWeaver” is a trademark of SAP AG, Walldorf. All other trademarks are the property of their respective owners.
ID-Number: FS-ASS-0608-E
Benefits at a glance
� Integrated solution for the entire DMAIC lifecycle
� Easy-to-understand diagrams improve communication and raise
the level of employee knowledge
� A single language for process managers, Six Sigma “belts”, and
IT
� Centralized knowledge management and publishing optimizes
communication and enables experience to be shared
� Automation lowers costs and shortens project duration
� Dynamic links between tools increase awareness of project
details and expand possible uses
� What-if analysis delivers an accurate understanding of the
impact of changes prior to implementation
� Practical relevance assured through development in conjunction
with organizations that deploy Six Sigma
� Automated process measurement avoids significant manual
effort in Six Sigma projects
� Partnership with MINITAB ® , the market-leading software for statistical
analysis in Six Sigma projects
� Integration of the MINITAB results in the company dashboard
with constantly up-to-date data (e.g., control charts, process
capability plot)
� Provision of different tools for different roles (black belts, green
belts, etc.) enhances usability
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