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Firestone Tire & Automotive Centre - Autosphere

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<strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong><br />

A New Look,<br />

Volume 5 / Number 5 / September 2008 / $4.95<br />

A New Beginning<br />

PM 40014105


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� Protected territories<br />

Contact us now:<br />

Pierre Germain,<br />

Manager, Dealer Operations<br />

Telephone: 450.449.0362 (Montreal area)<br />

Toll Free: 1 888 449.3534<br />

pgermain@unimax.ca<br />

tiremax.ca<br />

TIREMAX, modeled after the industry-leading UNIPNEU network<br />

133 locations in Québec, New Brunswick and Ontario


Calendar<br />

October 2008<br />

Be Car Care Aware - Auto Safety Month<br />

October 29-31<br />

2008 Rubber Recycling Symposium<br />

Four Seasons Hotel, Vancouver, BC<br />

✦ www.rubberassociation.ca<br />

November 2008<br />

November 4<br />

AIA Canada - Canada Night 2008<br />

Caesar’s Palace, Las Vegas, NV<br />

✦ Thérèse Santostefano 1-800-808-2920, ext. 225<br />

✦ therese.santostefano@aiacanada.com<br />

✦ www.aiacanada.com<br />

November 4-6<br />

AAPEX<br />

Sands Expo & Convention <strong>Centre</strong>, Las Vegas, NV, USA<br />

✦ www.aapexshow.com<br />

November 4-7<br />

SEMA<br />

Las Vegas Convention Center, Las Vegas, NV<br />

✦ www.semashow.com<br />

REGULARS<br />

Editorial 4<br />

Charge it!<br />

Never Fear to Charge a Little Extra<br />

When You Give a Little Extra<br />

Industry News 6, 8, 9, 37<br />

New Products 11<br />

14<br />

<strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong><br />

A New Look, A New Beginning<br />

FEATURES<br />

12 Business Fundamentals<br />

What’s Your Business Worth?<br />

16 CATRA: Working Together on Recycling<br />

Annual Meeting Brings Management Boards Together<br />

22 Succession Planning: Not Just for Tomorrow<br />

The BDC Outlines the Need to Look Ahead<br />

23 Management—The Art & Science<br />

5 Keys to Becoming a Better Manager<br />

38 TIA Advice<br />

Contents<br />

September 2008<br />

28<br />

Special Report - 2009 Winter <strong>Tire</strong>s<br />

The Dawn of a New Era<br />

Watch Out for These Five Common Myths About <strong>Tire</strong>s<br />

Commercial <strong>Tire</strong>s 18, 19<br />

<strong>Tire</strong> Shortage?<br />

Not Yet for the Trucking Industry, But…<br />

Wheels 24, 25<br />

Custom Wheels in Winter<br />

What to Do With Fancy<br />

Wheels in Winter<br />

<strong>Tire</strong> Recycling 26, 27<br />

Be <strong>Tire</strong> Smart: Another Successful Campaign<br />

Study Shows Consumers Are<br />

Getting the Message<br />

Michelin Green <strong>Tire</strong>s Save<br />

10 Billion Litres of Fuel<br />

Advertisers 37<br />

September 2008 TN <strong>Tire</strong> News 3


Editorial<br />

Rémy L. Rousseau<br />

remyrousseau@p-rousseau.com<br />

Charge it!<br />

Never Fear to Charge a<br />

Little Extra When You<br />

Give a Little Extra<br />

I recently purchased a set of four new tires from a tire dealer in Quebec and had<br />

them installed, balanced, etc. Normally, the purchase of a set of tires is not a<br />

memorable event, but this time was different.<br />

F rom<br />

the bill I received, it was clear<br />

to me that this tire dealer was out<br />

to succeed in business. Everything was<br />

itemized—cost of tires, installation, balancing,<br />

TPMS check, etc. I knew exactly<br />

what the dealer did, and exactly what I<br />

was paying for.<br />

Profi t: not a dirty word<br />

If you’re afraid to charge your customers<br />

for the services you provide, it will be<br />

diffi cult for you to survive, let alone prosper.<br />

The fact is, most of the time people<br />

don’t charge enough for their services. It<br />

seems like they’re almost embarrassed<br />

or ashamed of making a healthy profi t.<br />

But profi t is not a dirty word. In order<br />

for your tire shop to survive and grow,<br />

you need to make money. You’re not running<br />

a charity; you’re in the tire business<br />

to make a profi t, provide jobs for your<br />

employees, and grow a healthy business<br />

that you’ll be able to either sell in the<br />

future, or pass on to your children.<br />

A healthy profi t will also allow you to<br />

invest in your staff. It takes money to<br />

provide quality training and to keep<br />

your employees up-to-date with current<br />

technologies. You also need money for<br />

quality equipment—another must if you<br />

are to succeed and prosper for years to<br />

come.<br />

4 <strong>Tire</strong> News TN September 2008<br />

Service à la carte<br />

Not sure how your customers will react?<br />

Learn a lesson from the fast-food chains<br />

that put their prices on the wall, in<br />

lights. When you come in you know exactly<br />

what a hamburger combo will cost,<br />

and how much extra you’ll be paying for<br />

the super size.<br />

You can do the same in your shop. List<br />

the services you offer, along with the<br />

prices, in plain view for all your customers<br />

to see.<br />

And don’t be afraid to charge a little<br />

extra when you have to. Just as a large<br />

drink costs more than a medium or<br />

small, it takes more time and better<br />

equipment to install and balance a highperformance<br />

low-profile tire. So why<br />

shouldn’t your customer pay a little<br />

extra for the added time and expertise?<br />

I won’t hesitate to buy my next set of<br />

tires from the same dealer. He knows<br />

what he’s worth, and he’s not afraid to<br />

charge accordingly. Like me, he’s out<br />

to build a successful company, and I<br />

respect that. TN<br />

Rémy L. Rousseau<br />

Publisher<br />

Rémy L. Rousseau<br />

Contributing Editors<br />

Éric Descarries, Jack Kazmierski, Jil McIntosh<br />

Copy Editor<br />

Shirley Brown sgbrown@xplornet.com<br />

Production<br />

Olivier Rhême production@optikdesign.ca<br />

Valérie St-Cyr vstcyr@p-rousseau.com<br />

Circulation Manager<br />

Sylvain Gendron masdata@videotron.ca<br />

Administration<br />

Wendy Allain wallain@p-rousseau.com<br />

Nancy Belleville nbelleville@p-rousseau.com<br />

Advertising<br />

Nathalie Plouffe<br />

416-925-5665<br />

tirenews@rogers.com<br />

Luc Champagne<br />

514-945-1299<br />

lucchampagne13@videotron.ca<br />

Réjean A. Rousseau<br />

450-649-9007<br />

r.a.rousseau@videotron.ca<br />

Subscription<br />

1 year: $19.95 2 years: $34.95 3 years: $49.95<br />

Published by<br />

Publications Rousseau<br />

2938, terrasse Abénaquis<br />

Longueuil QC, J4M 2B3<br />

T: 450-448-2220<br />

F: 450-448-1041<br />

admin@p-rousseau.com<br />

<strong>Tire</strong> News Magazine is dedicated to serving the business<br />

interests of the Canadian tire industry. It is published seven<br />

times a year by Publications Rousseau & Associés Inc., a<br />

member of AIA Canada.<br />

Material in <strong>Tire</strong> News Magazine may not be reproduced in<br />

any form without written consent from the publisher. The<br />

publisher reserves the right to refuse any advertising and<br />

disclaims all responsibilities for claims or statements made<br />

by its advertisers or independent columnists. All facts,<br />

opinions and statements appearing within this publication<br />

are those of the writers and editors themselves, and are<br />

in no way to be construed as statements, positions or<br />

endorsements by Publications Rousseau & Associés Inc.<br />

Publications Mail Agreement 40014105. Return<br />

undelivrable Canadian addresses to Publications<br />

Rousseau / Circulation Department, 2938 terrasse<br />

Abenaquis, suite 110, Longueuil, QC J4M 2B3<br />

ISSN 1710-4211<br />

PRINTED IN CANADA


WINTER’S BEST FRIENDS<br />

WINTER REBATES<br />

$50 - 210 SOTTOZERO/SNOWSPORT<br />

$30 - WINTER CARVING/EDGE<br />

$40 - SCORPION ICE & SNOW<br />

CONSUMER MAIL-IN REBATES VALID WITH THE PURCHASE OF 4 TIRES FROM SEPTEMBER 1 st TO DECEMBER 31 st , 2008.


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INDUSTRY<br />

NEWS<br />

SAE Publishes a Book<br />

on <strong>Tire</strong> Failure<br />

The Society of <strong>Automotive</strong> Engineers Interna-<br />

tional (SAE) has published a<br />

book aimed at tire forensic<br />

experts who cover the causes<br />

of tire failure— failure—<strong>Tire</strong> Forensic<br />

Investigation: Analyzing <strong>Tire</strong><br />

Failure Failure. This 238-page book<br />

includes subjects such as<br />

belt separation, tire condition,<br />

balance weight marks<br />

failure theories, investigation<br />

techniques, and more.<br />

It is mostly based on passenger<br />

car and light truck tires. Written by Thomas<br />

R. Giapponi, president of TRGtech <strong>Tire</strong> Consulting<br />

LLC, the book is available from the SAE at<br />

www.sae.org/technical/books/R-387.<br />

Goodyear Temporarily<br />

Closes Four Plants<br />

Four North American Goodyear plants were<br />

closed during August to reduce production and<br />

thus meet demand levels. In Canada, the Napanee,<br />

Ontario plant was closed for only the<br />

last week of the month. Three other plants in<br />

the United States were closed for two weeks.<br />

The company plans to reduce its consumer tire<br />

production by 8 million units in 2008 compared<br />

to 2007.<br />

Cooper <strong>Tire</strong>s Liquidates Its<br />

Investment in Kumho <strong>Tire</strong><br />

Cooper <strong>Tire</strong> & Rubber Co., based in Findlay,<br />

Ohio, has liquidated its investment in Kumho<br />

<strong>Tire</strong> Co. for more than $107 million plus interest.<br />

The American tire maker had acquired an<br />

11% interest of Kumho’s common equity early<br />

in 2005.<br />

New Marketing VP<br />

for Cooper<br />

The new vice president of Marketing for<br />

Cooper <strong>Tire</strong>’s North American <strong>Tire</strong> Division is<br />

Hal Gardner. Most recently, Gardner served as<br />

vice president Marketing and corporate offi cer<br />

for Therma-Tru Corp. in Maumee, Ohio. He also<br />

was vice president of Marketing and a corporate<br />

offi cer for Premier Farnell Corp. in Cleveland<br />

and as vice president of Marketing and a corporate<br />

offi cer for Moen.<br />

O.K. <strong>Tire</strong> Rated No 1 in<br />

Canadian J.D. Power Survey<br />

According to J.D. Power and Associates’ 2008<br />

Canadian Customer Commitment Index Study,<br />

O.K. <strong>Tire</strong> was rated number one in satisfying automotive<br />

customers in Canada. O.K. <strong>Tire</strong> reached<br />

an overall index score of 902 on 1,000 points<br />

according to the responses of 17,114 owners of 2-<br />

to 12-year old vehicles. The survey was conducted<br />

between December 2007 and May 2008.<br />

Michelin Signs a Three-year<br />

Contract With China Coal<br />

Pingshuo<br />

Michelin and China Coal Pingshuo, China’s<br />

largest surface coal mine, signed a three-year<br />

renewable contract in July, in which Michelin will<br />

provide and maintain size 53/80R63 tires for the<br />

Komatsu 930E trucks used in the mines. Michelin<br />

will provide services to help extend the tires’ life.<br />

Such a service comes at the right time, as raw<br />

materials and huge tires are in short supply, a<br />

commitment by Michelin to supporting its customers’<br />

efforts in reducing costs and ensuring high<br />

standards of safety.<br />

Continental <strong>Tire</strong> Partners<br />

With ICAR<br />

Continental <strong>Tire</strong> Canada has announced it will be<br />

an offi cial partner of ICAR, the International <strong>Centre</strong><br />

of Advanced Racing, which owns the new racetrack<br />

in Mirabel, QC. The two companies fi rst collaborated<br />

on Continental North America’s annual Arctic<br />

Blast customer event, held last February.<br />

ICAR offers enthusiasts the chance to join an<br />

exclusive private racing club, participate in a racing<br />

school, watch professional races, or use the<br />

location for a corporate event. The site includes a<br />

3.8 km track and separate Kart track that is open<br />

to members and visitors.<br />

“We are very pleased to sponsor ICAR,” said<br />

Guy Hardiman, general manager of Continental<br />

<strong>Tire</strong> Canada. “ICAR’s slogan, ‘take control of your<br />

passion,’ matches the Continental vision perfectly.<br />

Both companies focus on driving pleasure as much<br />

as driver education and automotive safety. This is<br />

a great opportunity for us to show potential customers<br />

our product, and also give them the chance<br />

to experience our tires under the eye of qualifi ed<br />

instructors.”


INDUSTRY<br />

NEWS<br />

Cooper’s China Imports to<br />

Free Up U.S. Volume<br />

Reports indicate that Cooper <strong>Tire</strong> anticipates<br />

receiving about 2.5 million tires from its Cooper<br />

Chengshan <strong>Tire</strong> facility in China during<br />

2008. Cooper should have 6.5 million units<br />

in the phase-one capacity of the plant and is<br />

planning an expansion of more than two million<br />

tires.<br />

This will reduce Cooper’s overall production<br />

costs and also benefi t the company from<br />

expanded domestic production capacity. Currently<br />

more than 1 million tires they sell in the<br />

U.S. are sourced from China. The tiremaker<br />

wants to increase volume in order to meet an<br />

increasing demand for high performance and<br />

UHP replacement market tires. Cooper wants<br />

to launch a premium highway tread tire for SUV<br />

vehicles later this year.<br />

8 <strong>Tire</strong> News TN September 2008<br />

Out Go Lead <strong>Tire</strong> Weights<br />

On August 20, the Detroit Grand Prix was<br />

staged and this denoted an event important to<br />

the future of tire balancing—the U.S. Environmental<br />

Protection Agency (EPA) and IndyCar<br />

are dedicated to abolishing lead weights.<br />

Susan Parker Bodine, EPA’s assistant administrator<br />

for the offi ce of solid waste and emergency<br />

response, sent out a press release from<br />

EPA saying that the Agency will join IndyCar<br />

Series drivers and Bridgestone <strong>Firestone</strong> representatives<br />

to announce the National Lead-Free<br />

Wheel Weight Initiative (NLFWWI).<br />

A procedure at the race recognized companies<br />

and government who will signifi cantly<br />

reduce the use of lead wheel weights by the<br />

end of 2011.<br />

www.epa.gov/epaoswer/hazwaste/minimize/<br />

nlfwwi.htm<br />

Goodyear Will Drop<br />

92 U.S. Locations<br />

In Ohio, Goodyear <strong>Tire</strong> & Rubber Co. said it<br />

plans to exit 92 underperforming locations by<br />

the end of the year in order to improve the profi tability<br />

of its U.S. retail operations,<br />

“Following a rigorous review of operating performance<br />

and local market dynamics, these company-owned<br />

outlets are not producing acceptable<br />

returns,” said Scott Vogel, vice president, retail<br />

operations, North American <strong>Tire</strong>.<br />

“Taking this action now will allow us to focus<br />

our attention on locations with the best longterm<br />

potential,” he said. “It will help position<br />

Goodyear to be a stronger competitor.”<br />

Vogel said the company will not announce the<br />

store locations impacted until it fi rst communicates<br />

with the approximately 500 full-time and<br />

100 part-time associates who will be impacted,<br />

as well as property owners of leased facilities.


American <strong>Tire</strong> Distributors<br />

to Build <strong>Tire</strong> Plant in<br />

Washington State<br />

American <strong>Tire</strong> Corp. (ATC) said it has acquired<br />

some 520 acres of land in Washington state<br />

on which it plans to build its $500 million OTR<br />

tire plant—a facility that earlier this year it had<br />

claimed was already under construction.<br />

In addition, ATC said it plans to “acquire another<br />

big parcel of land with the similar size to support its<br />

long-term development in the OTR tire industry.”<br />

ATC did not divulge where this land is located,<br />

nor has it ever stated where in Washington its<br />

planned plant would be constructed.<br />

Yokahama Racing<br />

The longstanding partnership between Yokohama<br />

<strong>Tire</strong> Corporation (YTC) and Panoz Team PTG<br />

Racing will resume for the remainder of the 2008<br />

American LeMans Series GT2 season.<br />

“Our relationship with (Team PTG owner) Tom<br />

Milner has seen great success in sports car racing<br />

over the years, and we’re confi dent our goals<br />

with Panoz Team PTG will be fulfi lled,” said Mark<br />

Chung, Yokohama director, strategic marketing.<br />

“We’re working closely with Team PTG and we<br />

look forward to making good progress on the<br />

track in the upcoming races.”<br />

The Panoz Esperante GTLMs driven by Team PTG<br />

will be equipped with Yokohama Advan A005 tires<br />

at Road America through the end of the season.<br />

“Yokohama has a long history of racing success,<br />

and we’re determined to provide the best highperformance<br />

tires for our racing partners,” Chung<br />

said. “We’re going to focus on new tire development<br />

and we set our sights on podium fi nishes<br />

this year. This partnership has a lot of potential<br />

and our goal is to construct tires that will live up<br />

to our tradition of excellence.”<br />

Continental Has 10%<br />

Price Increase<br />

A price increase of 10% was announced by<br />

Continental <strong>Tire</strong> North America (CTNA). This will<br />

affect all Continental, General, Semperit, and<br />

Private Brand truck tires, effective October 1,<br />

2008. The increase is in response to the escalation<br />

of raw material prices, including natural<br />

rubber, steel, carbon black, and crude oil, and<br />

will vary by market line and tire size, CTNA said.<br />

Previously, CTNA announced price increases up<br />

to 8% were to be in effective August 1, 2008 for<br />

the Continental and General tire brands.<br />

�����������������������������<br />

���������<br />

There are plenty of reasons we have grown to become Canada’s largest<br />

independent tire retailer. Our owners are shareholders, which means<br />

they not only benefit from a large buying network but they also get<br />

support, business training and an inventory tailored to their needs.<br />

Not to mention the shared profits in a multi-million dollar business with<br />

260 stores coast-to-coast.<br />

To find out if OK <strong>Tire</strong> is right for you,<br />

call the Franchise Department at<br />

1-800-663-1749 or visit oktire.com<br />

TM The OK <strong>Tire</strong> mark is a trademark of OK <strong>Tire</strong> Stores Inc.<br />

OKT-383 <strong>Tire</strong>NewsAd-02.indd 1 1/29/08 3:06:00 PM<br />

September 2008 TN <strong>Tire</strong> News 9


NEW<br />

PRODUCTS<br />

MSK to Distribute Mecalux<br />

MSK Canada of Montreal, Quebec announced<br />

it has reached an agreement to distribute Mecalux<br />

racking systems across Canada. Mecalux is<br />

one of the world’s largest manufacturers of racking<br />

and well represented in over 60 countries<br />

and now within Canada.<br />

George Lalos, MSK Canada’s VP, director of Sales,<br />

says that with this association in place, MSK<br />

Canada will be able to handle any situation that<br />

a client may need—from the smallest job to the<br />

largest Distribution <strong>Centre</strong> in the industry.<br />

For further information, contact MSK Canada<br />

directly at info@mskcanada.com or<br />

1-800-754-9432.<br />

Continental Introduces a<br />

New Steer <strong>Tire</strong><br />

Continental <strong>Tire</strong> North America launched a<br />

new fuel-effi cient HSL2 steer tire last August for<br />

North American heavy duty trucks. According<br />

to the manufacturer, this new truck tire has a<br />

number of enhancements, including a new tread<br />

compound and its own FlexLock technology that<br />

offers interlocking mechanism to increase stability<br />

and even tread wear. Its Visual Alignment<br />

indicator technology makes necessary adjustments<br />

within the fi rst 5/32-inch of tread wear<br />

to track irregular wear and increase tire life. The<br />

HSL2 is available in the following sizes: 11R22.5,<br />

11R24.5, 275/80R22.5 and 285/75R24.5.<br />

Nankang Winter <strong>Tire</strong>s<br />

You can now count Nankang as a winter tire.<br />

This Chinese brand has three interesting products<br />

to offer to Canadian motorists.<br />

• SV-1: This passenger car tire is for most<br />

vehicles on the market. Its bears a straight<br />

centre groove for directional stability and<br />

irregular sipes to improve braking on snow.<br />

It is available in 31 sizes for 14- to 19-inch<br />

wheels in the 65 to 40 ratios and T and H<br />

speed ratings.<br />

• S-600: This specifi c tire has an aggressive<br />

zigzag pattern for better traction on wet<br />

and snow. It is available in 12 sizes at a very<br />

reasonable price for smaller vehicles with 13-<br />

to 15-inch wheels in the 70 to 60 ratios and<br />

T and H speed ratings.<br />

• SN-1: A yet more specifi c winter tire, this<br />

one is available in only four sizes for 16- to<br />

18-inch wheels in the 65 to 45 ratios and a<br />

Q speed rating.<br />

Ride on the strength of Hercules<br />

Hercules Avalanche line-up<br />

X-TREME I PASSENGER / SUV / LIGHT TRUCK<br />

For information on Hercules <strong>Tire</strong><br />

visit www.herculestire.ca


Business Fundamentals<br />

What’s Your Business Worth?<br />

The value of your business is as important to know as the balance in your bank account, how much you owe<br />

suppliers, and the outstanding accounts payable balance.<br />

If you’ve ever been stumped by the<br />

questions, “How much is your business<br />

worth?” then perhaps it’s time to<br />

put pen to paper, crunch some numbers<br />

and determine your true value.<br />

Granted, coming up with a number is<br />

easier said than done, but there are<br />

many compelling reasons to spend the<br />

time and money necessary to come up<br />

with a fi gure. Once your tire business<br />

grows in size to the point where you’re in<br />

the hundreds-of-thousands, or perhaps<br />

even millions-of-dollars league, you (as<br />

well as your bank, potential investors,<br />

and others) will want to know exactly<br />

what you’re worth.<br />

Why bother?<br />

In a nutshell, it’s vital to know your<br />

company’s worth for the simple reason<br />

that all major decisions will require you<br />

to have a firm grip on that number.<br />

Whether you’d like to expand, invest in<br />

new inventory or borrow money in order<br />

to take your business to the next level,<br />

the value of your business will be a critical<br />

factor.<br />

Perhaps your expansion plans will require<br />

new investors. If that’s the case,<br />

one of the fi rst questions they’ll ask is,<br />

“How much is your business worth?”<br />

Perhaps you will need to, or want to, sell<br />

your business in the near future. Again,<br />

that same question will come into play.<br />

Even if you’re planning to will the business<br />

to your children, a precise value is<br />

a must.<br />

12 <strong>Tire</strong> News TN September 2008<br />

“But I have no plans to sell my business,”<br />

you say. Don’t be so sure. What if<br />

a tempting offer comes along? How will<br />

you know if the offer is truly “tempting”<br />

if you have no idea what you’re worth?<br />

Will the person or company making the<br />

offer wait around until you fi nd out your<br />

true worth before either accepting or<br />

declining the offer?<br />

Maybe you’ll need to sell a part of your<br />

business in order to raise capital for investments<br />

or for expansion. How much<br />

will you sell it for, and how much money<br />

can you hope to raise, without knowing<br />

what you’re really worth?<br />

How to<br />

Although you could attempt to value<br />

your business on your own, hiring a<br />

professional is the better route to take.<br />

Having a third party involved not only<br />

assures you’ll get a more accurate num-<br />

ber (a certified accountant will likely<br />

do a better job than you can on your<br />

own), but also adds credibility. If you’re<br />

planning on selling your business, for<br />

instance, the prospective buyer is likely<br />

to trust an independent third-party accountant’s<br />

number over yours.<br />

Pure mathematics aside for a moment,<br />

assessing the value of a business has<br />

been called an art form since hard numbers<br />

account for only part of the total<br />

picture. The rest of the picture takes into<br />

consideration soft numbers like projected<br />

cash-fl ow, your reputation, and your<br />

company’s reputation.<br />

If it were easy to determine the value<br />

of a business, you’d probably be able<br />

to fi nd a computer program that would<br />

help you crunch the numbers on your<br />

own. Since the process is complex and<br />

requires a bit of accounting knowhow<br />

and business insight, you’re better off<br />

hiring a professional.<br />

Not sure where to shop for a professional<br />

business appraiser? Ask your accountant<br />

or lawyer to recommend a CPA<br />

who is experienced in this type of work.<br />

Ideally, you’d want to hire a CPA with<br />

experience in the automotive service or<br />

tire business.<br />

What to expect<br />

Jack Kazmierski kaz@cogeco.ca<br />

The CPA you hire will look at a broad<br />

range of factors in order to come up<br />

with a value. Your current cash fl ow is<br />

critical, and your CPA will forecast what<br />

cont’d on page 20


Your car can only brake<br />

as well as your tires.<br />

So: For your own safety, switch now to winter tires by Continental –<br />

the pioneer in the development of safe tires and innovative braking systems.<br />

Winter tires<br />

35 m<br />

Summer tires<br />

43 m<br />

Measurement at a speed of 50 km/h on snow.<br />

The stopping distance data and comparison between summer and winter tires shown here were obtained using standard vehicles. The<br />

displayed image is for illustrative purpose only. The stopping distance of any individual vehicle depends on the vehicle type, the brakes,<br />

the tires, the load, the temperature and the road surface. (Source: Continental AG)<br />

<strong>Tire</strong>s - Engineered in Germany.


Profile<br />

Jil McIntosh jil@ca.inter.net<br />

Photos: Marie-Josée Rousseau mjr@p-rousseau.com<br />

<strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong>: A New Look, a New Beginning<br />

New Program Respects the<br />

Past As It Moves Into the Future<br />

Since its conception in 1900, the name <strong>Firestone</strong> has been one of the most recognized brands in North<br />

America, and beginning in the 1960s, the <strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong> retail brand has been a staple<br />

in the Canadian marketplace.<br />

Initially established as corporateowned<br />

locations, the <strong>Firestone</strong> <strong>Tire</strong><br />

& <strong>Automotive</strong> <strong>Centre</strong>s were converted<br />

over to independently-owned and operated<br />

franchises in the 1980s. As with<br />

many other brands, the <strong>Firestone</strong> <strong>Tire</strong><br />

& <strong>Automotive</strong> <strong>Centre</strong>s have experienced<br />

many highs and lows throughout the stages<br />

of life, but recently, have undergone a<br />

major transformation that will rejuvenate<br />

the brand across the country.<br />

A new look and feel<br />

Beginning with stores in the Greater Toronto<br />

Area (GTA), <strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong><br />

<strong>Centre</strong>s will experience new life with a revitalization<br />

of the look and feel. “This is a multimillion-dollar<br />

investment by Bridgestone<br />

<strong>Firestone</strong> Canada, involving store renovations,<br />

a new retail brand strategy and an<br />

aggressive advertising campaign,” said Lou<br />

Monico, national manager, <strong>Firestone</strong> <strong>Tire</strong> &<br />

<strong>Automotive</strong> <strong>Centre</strong>s.<br />

The fi rst step is a complete store makeover,<br />

including a new, bold red exterior<br />

paint image, new window graphics, and<br />

a return of the legendary <strong>Firestone</strong> “F”<br />

shield on all the storefront locations.<br />

14 <strong>Tire</strong> News TN September 2008<br />

A viable and recognizable brand<br />

The re-branding exercise of the revitalization<br />

initially started with the ad agency for<br />

the company’s corporate brands. It hired<br />

The Richards Group, the largest independent<br />

advertising agency in North America,<br />

to create a new brand vision for the stores<br />

in Canada. The agency’s research confi<br />

rmed that the <strong>Firestone</strong> retail brand was<br />

still viable and recognizable, with results<br />

from focus groups confirming the finding.<br />

Consumers from various age groups,<br />

income levels, and both gender groups<br />

found the brand to be trustworthy and<br />

historic, but in need of revitalization.<br />

“One thing that stood out was that people<br />

recognized <strong>Firestone</strong> as a historical brand,<br />

and as a reliable brand with a lot of history<br />

behind it,” Monico said. “When you attach<br />

this perception to the tire and automotive<br />

centres, people recognize that it’s a reliable<br />

place to get new tires and to get their<br />

cars serviced. We wanted to let people<br />

know that we’re still around and that we’re<br />

a viable and strong retail chain.”<br />

Modern and inviting<br />

The revitalization continues inside each<br />

store, with the red exterior image brought<br />

into the showroom. “The tire displays,<br />

sales counters, and waiting areas were<br />

outdated and traditional,” Monico said.<br />

“We needed something modern and inviting<br />

that both males and females would<br />

fi nd attractive.”<br />

Using resources and research already in<br />

place within its vast North American operation,<br />

the company utilized its Chicago<br />

retail marketing group’s new Showroom<br />

Display Program. “The typical feel for customers<br />

in these centres was that the displays<br />

and showrooms were stale,” Monico<br />

said. “Many were outdated, and the last<br />

time they were renovated was in the early<br />

1980s. Now they’re seeing the exact opposite.<br />

It’s a retail centre like they’d see<br />

if they walked into an upscale mall. We’re<br />

getting a lot of positive response, especially<br />

from women, saying that the locations<br />

are more inviting and comfortable to shop<br />

for new tires.”<br />

The brand customers know<br />

The company also gave serious thought<br />

to a new name for the centres, but in the<br />

end decided to stay with a brand that con-


sumers already knew. “The money needed<br />

to brand a new store name is in the millions<br />

of dollars,” Monico said. “Instead of<br />

spending money on that, we realized that<br />

we already have a name that is recognized<br />

in the marketplace, and instead, we need<br />

to tell people that we’re still around. But<br />

our main purpose in keeping the name<br />

was that it already has strong recognition<br />

in the market, and to create something<br />

new would take even longer and cost more<br />

money rather than working to bring this<br />

established brand name to the forefront<br />

of the market.”<br />

Wo r k i n g w i t h t h i s d i re c t i o n , T h e<br />

Richards Group began developing a new<br />

retail brand vision, involving the past,<br />

the present, and the strong consumer<br />

image of the owner-operators among<br />

the chain. The brand vision will be seen<br />

in upcoming campaigns involving radio,<br />

print, and billboards across the GTA<br />

market.<br />

Accelerated sales results<br />

Although the revitalization project is in<br />

its infancy, Monico said the company is<br />

experiencing accelerated sales results, and<br />

consumer response to the new image has<br />

been very positive. “Not only are consumers<br />

impressed with the new store image,<br />

but the store operators and staff have a<br />

renewed energy and focus with the retail<br />

brand,” he said.<br />

The huge, multi-phase project will move<br />

out in phases, with all 22 of the GTA stores<br />

scheduled to be completed in September<br />

2008. The company is currently reviewing<br />

the next phase of its expansion. “This<br />

is a multi-level phase development, with<br />

the rebranding as the fi rst step,” Monico<br />

said. “The next step will involve elements<br />

of retail training, supplier programs, and<br />

service offerings.”<br />

Quality, not quantity<br />

Along with the revitalization of existing<br />

stores, the brand’s future success will also<br />

lie on the growth of new stores, either<br />

through conversion of existing dealers,<br />

or by creating new brick-and-mortar locations.<br />

“During the last six months, we<br />

have been receiving numerous calls from<br />

existing dealers in the industry, and new<br />

entrepreneurs wanting to receive more<br />

information on our program,” Monico<br />

said. “We’re looking at quality, not quantity.<br />

Our goal is to have 100 high quality<br />

dealers and locations in strategic markets<br />

across the country.”<br />

The new image is resonating throughout<br />

the company, both at the dealer level<br />

and, most importantly, at the consumer<br />

level. “So far, the dealer response has<br />

been outstanding,” Monico said. “They<br />

love the new look, and they’re getting<br />

tremendous comments from customers<br />

on how much more comfortable the store<br />

is. The dealer’s employees have more<br />

pride in the location now, because it’s<br />

updated.<br />

“What’s really important is that the customers<br />

like the look. The one thing we’re<br />

getting back, over and over, is that the way<br />

the location looks and feels is a refl ection<br />

of the type of work they do at the location.<br />

That’s the response we want to hear.”<br />

For more information on the program,<br />

contact Lou Monico, national manager,<br />

<strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong>s,<br />

1-800-267-1318, ext. 5258, or email at<br />

monicolou@bfusa.com. TN<br />

September 2008 TN <strong>Tire</strong> News 15


Made up of representatives from all<br />

provinces and the Yukon, CATRA’s<br />

mission is to enhance the effectiveness of<br />

scrap tire diversion and recycling across<br />

Canada through sharing of information,<br />

expertise and resources; its vision is to<br />

be the reference authority for scrap tire<br />

management in Canada.<br />

Annual meeting<br />

A meeting is held each year, and since it’s<br />

usually in the region of the current chair,<br />

that put it in Newfoundland, as this term’s<br />

chair is John Scott, who is also the CEO<br />

of the Multi-Materials Stewardship Board<br />

(MMSB) for Newfoundland and Labrador.<br />

The meeting was held in June at the<br />

Humber Valley Resort, near Cornerbrook.<br />

Rather than a conference or symposium,<br />

the CATRA meeting is a chance for board<br />

members and staff of the various programs<br />

from across Canada to sit face-toface<br />

and discuss the challenges and successes<br />

that everyone faces.<br />

Useful information<br />

“In a world of conference calls and emails,<br />

you’ll fi nd that not all of the useful information<br />

gets out,” said Glenda Melvin, <strong>Tire</strong> Recycling<br />

Program coordinator for the MMSB. “In a<br />

general discussion, people will speak more.<br />

We have monthly conference calls, but they<br />

don’t always include everyone.<br />

“This is not a formal group; it’s an informal<br />

association of the tire recycling programs<br />

CATRA: Working Together on Recycling<br />

Annual Meeting Brings<br />

Management Boards Together<br />

It goes without saying that what goes onto a vehicle must eventually come off, and even more importantly,<br />

something must be done with it. When it comes to tires, that involves recycling, and that’s the focus of<br />

CATRA, the Canadian Association of <strong>Tire</strong> Recycling Agencies.<br />

16 <strong>Tire</strong> News TN September 2008<br />

across Canada. It can’t make rules and<br />

regulations, but it could make a guideline<br />

statement, for example, and if an individual<br />

province wishes to regulate something<br />

similar in the province, they could<br />

use CATRA’s agreement as a guideline of<br />

something that’s being used successfully<br />

elsewhere.”<br />

Sustainable development<br />

Among CATRA’s work is development<br />

of databases to support scrap tire management,<br />

the promotion of sustainable<br />

added-value markets for scrap tires, and<br />

to complete a study of OTR tires. “Over<br />

the last few years, we’ve talked about<br />

the harmonization of OTR categories,”<br />

Melvin said. “Not disposal fees or levies,<br />

but the categories. For example, we might<br />

agree that farm implement front non-drive<br />

would be one category, rear drive up to a<br />

certain rim size would be another, then<br />

an off-road ATV category. There would be<br />

a discussion, research and report shared<br />

among members of CATRA, and they<br />

would vote and agree that this is common<br />

across the country. The categories<br />

could be potentially harmonized across<br />

the country.<br />

“This is the type of thing we do. If something<br />

happens in your jurisdiction, you<br />

pick up the phone and ask somebody, and<br />

you share information. If we’re going to do<br />

something new in Newfoundland, it’s nothing<br />

to see an email go across to everyone<br />

and say what have you done, what works,<br />

so you’re not reinventing the wheel. It’s a<br />

forum of expertise and background, and<br />

it’s a wonderful thing.” TN<br />

www.catraonline.ca<br />

Jil McIntosh<br />

jil@ca.inter.net<br />

The 2008 Rubber Recycling Symposium will be held October 29 to 31 at the Four<br />

Seasons Hotel in Vancouver, B.C., presented by the Rubber Association of Canada, the<br />

Rubber Manufacturers’ Association, and <strong>Tire</strong> Stewardship B.C.<br />

This year’s theme is “Risk and Reward.” Seminars and discussions will include the Basel<br />

Convention on Used <strong>Tire</strong>s, the California Business Assistance Program, the economics<br />

of scrap tire markets, new tire technologies, OTR recycling, added-value markets, and<br />

perceptions and risks on products such as rubberized asphalt, tire-derived fuel and<br />

playground, and sports surfaces.<br />

For more information on the event, and to register, visit www.rubberassociation.ca.


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Additional Sizes Available


Commercial <strong>Tire</strong>s<br />

Éric Descarries<br />

104420.662@compuserve.com<br />

<strong>Tire</strong> Shortage?<br />

Not Yet for the Trucking Industry,<br />

But…<br />

In the last few years, the tire industry has been through a lot of changes. One of them was sparked by the<br />

need for new OTR Off The Road tires destined to bigger mining and oil fi elds around the world.<br />

A s<br />

the Asian market is opening up<br />

to the world, mines in that part of<br />

the world are becoming busier than ever.<br />

Big mining trucks are running almost<br />

day and night in order to provide raw<br />

material to a bigger global market. In<br />

addition, here in Canada, oil fi elds, particularly<br />

the Albertan tar sands, are busy<br />

trying to provide the automotive world<br />

with the oil it needs to keep it running.<br />

Therefore, these big trucks eat up tires<br />

at an alarming rate. And no matter how<br />

well they are designed and built, the tires<br />

are subject to damages by sharp rocks<br />

and a hostile environment. The simple<br />

fact that the trucks are always loaded to<br />

their maximum—and that the tires are<br />

also part of of the suspension—adds to<br />

their torture. Consequently, the OTR tire<br />

market has boomed recently to the point<br />

where the industry must adjust itself accordingly.<br />

The demand has outgrown the<br />

production capacity… at least for the<br />

time being.<br />

No commercial truck tire shortage<br />

Consequently, it didn’t take long for the<br />

trucking industry to fear a tire shortage<br />

for its own vehicles. There were even<br />

some forums on web sites that were<br />

dramatizing the situation, mostly based<br />

on gossip. Add to that the fact that the<br />

new Super Single tires are increasingly<br />

in demand.<br />

According to Ralph Warren, director of<br />

Operations at the Rubber Association<br />

of Canada, there is no shortage of commercial<br />

tires for the time being and, according<br />

to the many tire manufacturers<br />

within the Association, there will be no<br />

shortage in the foreseeable future.<br />

“Truck tire sales are soft,” said Warren.<br />

“Replacement should not be a problem.<br />

As you know by now, the economy is softening<br />

and trucks are not as busy travelling<br />

to the South. Since trade with our<br />

American neighbours has slowed down<br />

due to the strength of the Canadian dollar,<br />

there are less trucks on the road.”<br />

S207<br />

Drive all-steel radial truck. Wide and deep transversal grooves for greater driving force.<br />

Deep tread depth for extended mileage. Reinforced bead construction and durable carcass<br />

for excellent retreading rate.<br />

There is no shortage in truck tires in the forecast.


photo: International<br />

photo: Éric Descarries<br />

Truck sales also are down. And with less<br />

kilometres travelled, there is less need<br />

for replacement tires. The industry runs<br />

in cycles—when the slump ends (and that<br />

could be any time now), there will be a<br />

need for new trucks and, consequently,<br />

new tires. Older trucks will also require<br />

new tires, but Warren thinks the industry<br />

is ready for that.<br />

The retread industry is also ready for<br />

bigger demand. Unfortunately, the RAC<br />

does not have any data concerning imports<br />

from Asia. But, once again, the<br />

Asian manufacturers are gearing up and<br />

even improving their products as they<br />

get more input from major tire manufacturers.<br />

<strong>Tire</strong> manufacturers are increasing OTR tire production.<br />

S208<br />

Premium all-steel steer axle radial. Reinforced bead<br />

construction and durable carcass for excellent<br />

retreadability. Decoupling groove for extended wear<br />

and stress relief sipes for all weather traction.<br />

Back to the OTR tires<br />

As far as OTR tires are concerned, the<br />

shortage seems to be diminishing as tire<br />

manufacturers are producing more of<br />

them. A perfect example is the expansion<br />

of Michelin’s Waterville truck and<br />

OTR plant in Nova Scotia. Also, Titan<br />

has begun producing its new 63-inch<br />

OTR tire.<br />

However, just about every OTR tire manufacturer<br />

has announced a price increase<br />

of its products. And, according to some<br />

industry news, the American government<br />

has begun adding duties to foreign products,<br />

mostly those coming from China.<br />

This could slow the demand for OTR<br />

tires for a little while. But, once again ac-<br />

cording the industry reports such as the<br />

BigBuy<strong>Tire</strong>.com website, the shortage<br />

could very well continue into 2008 and<br />

beyond. According to rumours and hearsay,<br />

some companies are scouting dumps<br />

trying to fi nd used OTR tires to curtail<br />

the shortage. There are even stories of<br />

unearthing OTR tires that were buried<br />

for various reasons.<br />

Maintenance is the key<br />

If you have OTR tire customers, you<br />

should probably give them advice on<br />

how to maintain their tires in order to<br />

squeeze the most out of them. Once<br />

again, as it is the case for just about any<br />

type of tire, keeping the proper pressure<br />

is key. In addition, many specialists<br />

advise their customers to maintain their<br />

roads or sites. Sharp rocks on mining<br />

roads should be pushed away, while protruding<br />

objects in dump yards should be<br />

eliminated.<br />

As the world economy grows, so will the<br />

demand for many useful products such<br />

as tires. Plant capacities will increase accordingly,<br />

but manufacturers know very<br />

well that such peaks are often followed<br />

by slowdowns. No wonder they are careful<br />

in making hasty decisions. And that is<br />

why they are still in business. TN<br />

HERCULES MEDIUM TRUCK TIRES<br />

AFFORDABLE, RELIABLE TIRES BUILT TO PERFORM<br />

VISIT WWW.HERCULESTIRE.CA


cont’d from page 12<br />

that cash fl ow will be like for the next<br />

fi ve years. That’s because your business’<br />

value is based primarily on your cash<br />

fl ow (present and future) minus taxes, interest,<br />

depreciation, and amortization.<br />

The number of years you’ve been in<br />

business is also critical. A start-up with<br />

impressive cash fl ow and no history is<br />

nowhere near as valuable as a company<br />

with a long history of success.<br />

Your CPA will also look at how many<br />

employees you have, the value of your<br />

inventory, your property and building,<br />

and the value of your equipment. He’ll<br />

also look at your customers—how many<br />

you have and how loyal they are to you<br />

and your company.<br />

Also important is your location (or locations,<br />

if you have more than one). The<br />

better located you are geographically,<br />

and the more successful location you<br />

have, the higher your worth.<br />

Finally, there’s that largely subjective<br />

factor known as goodwill. This is where<br />

the expertise of your CPA will pay off.<br />

Goodwill includes your reputation in the<br />

community, the quality of your suppliers,<br />

your client list, and more. Also important<br />

is whether your customers buy from<br />

you because of you (the owner) or because<br />

of your company. If it’s the former,<br />

20 <strong>Tire</strong> News TN September 2008<br />

then a buyer might think twice about<br />

purchasing your business, taking over,<br />

and seeing customers leave because<br />

they’re attracted to you rather than your<br />

company.<br />

Maximize value<br />

If you’re starting to feel as though the<br />

value of your business has been set in<br />

stone by your company’s history and<br />

present circumstances, you’ll be glad to<br />

know that there’s much you can do right<br />

now in order to maximize the value of<br />

your business.<br />

For starters, take a look at the quality of<br />

your management team and your staff in<br />

general. Do they have the management/<br />

industry-specifi c training and education<br />

that would set them head and shoulders<br />

above what your competitors can boast?<br />

If not, perhaps it’s time to either encourage<br />

them to get that training, or to hire<br />

individuals with the necessary pedigree.<br />

Having the right people in place that<br />

can keep the business running smoothly<br />

after you leave is important to potential<br />

buyers.<br />

One way to make your management<br />

team stand out in the industry is to get<br />

the local media to interview them for<br />

stories related to the tire industry, safety<br />

issues, automotive topics and the like.<br />

If you’re not sure how to get the attention<br />

of the media, then hiring a media<br />

relations expert might make for a good<br />

investment.<br />

Next, take a closer look at your client<br />

list. If too much of your total business<br />

comes from just a few of those clients,<br />

then you’ll want to attract new clients in<br />

order to create the needed diversity.<br />

As a rule of thumb, if more than fi ve percent<br />

of your total business comes from<br />

a single client, you leave yourself open<br />

to the possibility of a signifi cant drop in<br />

income if that client should go under or<br />

decide to take his business elsewhere.<br />

Too many eggs in one basket will lower<br />

the value of your business.<br />

No matter how you look at it, the value<br />

of your business is a number you should<br />

be very familiar with. Whether planning<br />

to sell, to expand, or to leave your business<br />

to a loved one after you pass on,<br />

it’s a number that you and those with<br />

a vested interest in your company will<br />

want to know.<br />

So, let me ask you, “How much is your<br />

business worth?” TN


Features & Benefits<br />

Features & Benefits<br />

improved tread pattern:<br />

improved Paralleltread tread<br />

central pattern:<br />

ribs to improve vehicle handling<br />

Parallel Stable shoulder<br />

central ribs blocks<br />

to toimprove improve<br />

with Force<br />

vehicle Transmission<br />

handling<br />

Links to increase performance<br />

Stable Circumferential<br />

shoulder blocks central<br />

with groove<br />

Force for<br />

Transmission fast drainage,<br />

Links slush<br />

to to<br />

expulsion<br />

increase performance<br />

and better self cleaning<br />

Circumferential central groove for forfast fast drainage, slush expulsion and andbetter better self self cleaning<br />

increased sipe density and 3D Drop sipes:<br />

increased sipe density and 3D Drop sipes:<br />

More grip<br />

sipe<br />

edges<br />

density<br />

for better<br />

and<br />

snow<br />

3D Drop<br />

handling<br />

sipes:<br />

performance<br />

More grip edges for better snow handling performance<br />

nordic silica compound:<br />

nordic silica compound:<br />

Innovative winter grip polymer for improved snow traction, performance and ice grip<br />

Innovative winter grip polymer for improved snow traction, performance and ice icegrip grip<br />

SIZES SIZES<br />

SIZESAVAILABLE AVAILABLE<br />

AVAILABLE<br />

Nordfrost Nordfrost5 5<br />

13 13 inch<br />

13inch inch<br />

175/70R13 175/70R13 82T SL<br />

175/70R1382T 82T SL SL<br />

155/80R13 79T SL<br />

155/80R1379T 79T SL SL<br />

14 14 inch<br />

14inch inch<br />

175/65R14 82T SL<br />

175/65R1482T 82TSL SL<br />

185/65R14 86T SL<br />

185/65R1486T 86TSL SL<br />

175/70R14 84T SL<br />

175/70R1484T 84TSL SL<br />

185/70R14 88T SL<br />

185/70R1488T 88TSL SL<br />

195/70R14 91T SL<br />

195/70R1491T 91TSL SL<br />

15 15 inch<br />

15inch inch<br />

215/70R15 98T<br />

215/70R1598T 98T<br />

185/65R15 88T<br />

185/65R1588T 88T<br />

195/65R15 91T<br />

195/65R1591T 91T<br />

16 16 inch<br />

16inch inch<br />

225/70R16 225/70R16 102T SL<br />

225/70R16102T 102T SL SL<br />

215/65R16 215/65R16 98T XL<br />

215/65R1698T 98TXL XL<br />

205/60R16 96T XL<br />

205/60R1696T 96TXL XL<br />

215/60R16 95T<br />

215/60R1695T 95T<br />

225/60R16 XL 102T<br />

225/60R16XL XL102T 102T<br />

205/55R16 94T XL<br />

205/55R1694T 94TXL XL<br />

215/55R16 97T XL<br />

215/55R1697T 97TXL XL<br />

225/55R16 XL 99T<br />

225/55R16XL XL99T 99T<br />

17 17 inch<br />

17inch inch<br />

235/65R17 108T XL<br />

235/65R17108T 108TXL XL<br />

235/55R17 XL 103T<br />

235/55R17XL XL103T 103T<br />

205/50R17 93T XL<br />

205/50R1793T 93TXL XL<br />

205/65R15 94T<br />

205/65R1594T 94T<br />

185/60R15 88T XL<br />

185/60R15<br />

88T<br />

88T<br />

XL<br />

XL<br />

225/50R17 XL 98T<br />

225/50R17XL XL98T 98T<br />

225/45R17 94T XL<br />

225/45R17<br />

94T<br />

94T<br />

XL<br />

XL<br />

195/60R15 88T<br />

195/60R15<br />

88T<br />

88T<br />

195/55R15 89T XL<br />

195/55R15<br />

89T<br />

89T<br />

XL<br />

XL<br />

18 18 inch<br />

18<br />

inch<br />

inch<br />

245/40R18 97T XL<br />

245/40R18<br />

97T<br />

97T<br />

XL<br />

XL<br />

NEW NEW<br />

SIZES SIZES<br />

FOR FOR<br />

2008<br />

2008


Succession Planning:<br />

Not Just for Tomorrow<br />

The BDC Outlines<br />

the Need to Look Ahead<br />

Do you know what your company is worth? Of course you do; like any successful<br />

business owner, you’re always aware of your bottom line. But do you know exactly<br />

what it will be worth to the next owner?<br />

That was the question posed in a seminar<br />

by Harry Cook of the BDC at the<br />

<strong>Tire</strong> Dealer Association of Canada’s convention<br />

in Halifax last July. It’s also a question<br />

that very few people ask themselves<br />

because the business is not currently for<br />

sale, and retirement is still a long way in<br />

the future.<br />

Solid framework<br />

But along with a plan for growth, every<br />

business needs to have a plan in place for<br />

succession, no matter when that will happen.<br />

This not only provides a solid framework<br />

to help guide decisions regarding<br />

fi nancing, expansion, investments, and<br />

long-term plans, but could prove invaluable<br />

if the unforeseen happens. While no<br />

one likes to think about “worst-case scenarios,”<br />

your company could be seriously<br />

affected by many situations that you may<br />

not be able to control, such as a serious<br />

illness or accident, divorce, or heirs who<br />

have a change of heart about taking over<br />

the family business.<br />

Currently, the “baby boom” generation<br />

makes up almost 33% of Canada’s population,<br />

and starting in 2011, an average<br />

of 1,150 of these people will retire<br />

every day. According to a study by the<br />

Canadian Federation of Independent<br />

Business, 71% of small- and medium-size<br />

22 <strong>Tire</strong> News TN September 2008<br />

business owners plan to retire within ten<br />

years, but only 35% of these businesses<br />

have a transition plan, and only 7% of<br />

owners have a formal strategy. Of those<br />

surveyed, 10% plan to sell to a family<br />

member and 37% intend to sell the business<br />

outside of the family, but surprisingly,<br />

26% have no plans at all.<br />

The BDC (Business Development Bank<br />

of Canada) offers several services for<br />

business owners, including fi nancing,<br />

consulting and venture capital. For more<br />

information, call 1-800-INFO-BDC<br />

or visit www.bdc.ca.<br />

Smoothing the transition<br />

Having a strategy in place isn’t just for<br />

your benefi t, either. At the seller’s end,<br />

a solid plan can provide for your family,<br />

reduce taxes, increase the value of the<br />

business, and help smooth the transition<br />

for your employees and customers; at the<br />

other end, it makes it easier for the new<br />

owner to step into the leadership role,<br />

providing fi nancial stability, minimizing liability,<br />

and maintaining the business’ daily<br />

operations with minimal disruption.<br />

So what factors are important in planning?<br />

First and foremost is money, and<br />

it’s more than just financing – it’s<br />

in knowing exactly what your business is<br />

worth. Yes, there’s the bricks-and-mortar<br />

building, the inventory and the accounts<br />

receivable, but there are intangibles that<br />

will also affect the bottom line, such as<br />

customer loyalty, goodwill, licenses, employee<br />

experience, and your company’s<br />

good name. That list of customers buried<br />

in your computer system could have a dollar<br />

value that far outweighs the stacks of<br />

tires in your warehouse.<br />

Increasing your company’s value<br />

Jil McIntosh<br />

jil@ca.inter.net<br />

Having a solid exit strategy or transition<br />

plan should be part of your business from<br />

the day you fi rst hang out your shingle;<br />

rather than a document that you put<br />

away until it’s time to retire, it should be<br />

a vital part of your regular operations.<br />

It needs to be a consideration in every<br />

fi nancial decision, no matter how small<br />

it seems: the $20,000 you put into your<br />

company today could increase its value<br />

tenfold by the time you’re ready to retire,<br />

and you need to know how that will affect<br />

everything from your taxes to the way it<br />

will infl uence a successor’s view of your<br />

business. You’ve worked hard to grow your<br />

business into a successful operation; it’s<br />

never too early to funnel it toward your<br />

successful retirement. TN


1<br />

1<br />

2<br />

2<br />

31<br />

3<br />

42<br />

1<br />

4<br />

53<br />

1<br />

2<br />

5<br />

42<br />

3<br />

53<br />

4<br />

4<br />

5<br />

5<br />

Management—The Art & Science<br />

5 Keys to Becoming<br />

a Better Manager<br />

John Reh, online professional management consultant,<br />

has developed an original and effi cient way to help<br />

his customers become better managers. As he states,<br />

management is an art and a science, a skill that can<br />

be taught and learned. Here’s a free adaptation of the<br />

5 keys he proposes in order to help you become an<br />

outstanding business executive.<br />

Focus on the problem, not on placing blame<br />

Remember that to err is human, and that it must always serve<br />

as a reason to learn, and is often the result of a defi cient work<br />

system. That’s where you’ll fi nd the solution to the problem.<br />

Tell people what you want, not how to do It<br />

In other words, express yourself clearly to your employees<br />

by providing guidance, not instructions. In time, you’ll fi nd<br />

that they are more responsive and less on the defensive. You<br />

will also see more initiative, more innovation, and more of an<br />

ownership attitude on their part.<br />

Don’t DO anything<br />

Your job as owner is to plan, organize, control, and direct.<br />

Don’t waste valuable time going back to what you did before<br />

you took the helm. Everyone knows that you excel at those<br />

tasks, it’s the reason you started your company. Manage better<br />

at medium and long term.<br />

Delegate the easy stuff<br />

The things you do well are the things to delegate. Hold on to<br />

those that are challenging and diffi cult. It’s an excellent way to<br />

develop your management skills.This is how you will grow.<br />

You can’t listen with your mouth open<br />

Raynald Bouchard<br />

raynaldbouchardmedia@yahoo.ca<br />

Your associates, your employees, your suppliers, your customers<br />

all have something of value in what they have to say.<br />

Listen to the people around you. You will never learn what it is<br />

if you drown them out by talking all the time. Remember, the<br />

only thing that can come out of your mouth is something you<br />

already know. Shut up and learn.<br />

Translated from its original French by Marc-Alain Nantel.<br />

NO, WE’RE NOT KIDDING. ONCE YOU TRY THE NEW<br />

CORGHI ARTIGLIO 50 YOU WON’T WANT TO WORK WITH<br />

ANY OTHER MACHINE. HERE’S WHY!<br />

DOES YOUR CURRENT TIRE CHANGER HANDLE<br />

UP TO 30” WHEELS?<br />

The Corghi Artiglio 50 takes car, 4WD, and light truck<br />

wheels from 12” right up to 30”.<br />

DO YOU HAVE PROBLEMS CHANGING LOW PROFILE & RUN<br />

FLAT TIRES?<br />

The Corghi Artiglio 50 easily handles these and only<br />

requires one person to work the machine.<br />

DO YOU FIND THAT YOU DAMAGE WHEEL RIMS?<br />

The Corghi Artiglio 50 does not require tire levers and<br />

handles expensive alloys with kid gloves (i.e. no scratches<br />

or marks).<br />

WOULD YOU LIKE TO SPEED UP THE AMOUNT OF TIME IT<br />

TAKES TO CHANGE TIRES?<br />

The Corghi Artiglio 50 is 50% faster than ordinary tire<br />

changers thanks to the new single arm bead breaker. Faster<br />

turnaround means increased productivity.<br />

DO YOU FIND IT AN EFFORT TO CHANGE<br />

MORE DIFFICULT TIRES?<br />

The Corghi Artiglio 50 saves your back by mounting the<br />

wheel via a special lifting cradle automatic operation.<br />

REGIONAL DISTRIBUTORS<br />

Montréal. . . . . . .800-663-0814<br />

Toronto. . . . . . . .800-268-7432<br />

Winnipeg . . . . . .204-953-6644<br />

Saskatoon. . . . . .306-242-6080<br />

ARTIGLIO 50<br />

30 th 30 th<br />

anniversary anniversary anniversary anniversary anniversary anniversary<br />

Importer of CORGHI products in Canada<br />

Edmonton . . . . . .888-458-8055<br />

Calgary. . . . . . . .403-287-3021<br />

Vancouver. . . . . .888-240-1481<br />

Kelowna . . . . . . .888-303-6830


Wheels<br />

Custom Wheels in Winter<br />

What to Do With Fancy<br />

Wheels in Winter<br />

Have you noticed that many of your customers have nice cars with fancy wheels? Indeed, many motorists<br />

have chosen to drive fancy cars, most of them Europeans, but are not necessarily aware that these wheels<br />

might need special care in winter.<br />

M ost<br />

Canadians are still under the<br />

impression that winter hits only<br />

certain parts of the country, but the last<br />

few winters have proven the opposite.<br />

Nowadays, most roads in the country are<br />

maintained for winter weather, and this<br />

often includes the use of salt, a substance<br />

well known for it’s “car damaging, corrosion<br />

producing” properties.<br />

24 <strong>Tire</strong> News TN September 2008<br />

Therefore, many Canadian motorists are<br />

becoming increasingly conscious that<br />

winter roads, no matter where in Canada,<br />

are safer if their vehicle is equipped with<br />

winter tires. However, mounting and<br />

dismounting tires on wheels can become<br />

costly and such operations will, like it or<br />

not, most probably damage said wheels.<br />

Consequently, the best advice you can<br />

give such customers is to buy an extra<br />

set of wheels for winter tires. They will<br />

avoid the tire mounting and dismounting<br />

operations as the cost of buying<br />

both wheels and tires might be recovered<br />

through the years. Some customers<br />

might argue that the car is leased<br />

for three or four years and they do not<br />

need such wheels. This is where they are<br />

wrong, as wheels that have gone through<br />

many tire changes will likely show damage<br />

that the leaser might request payment<br />

for. At any rate, they might also be<br />

able to resell the wheels (and tires) when<br />

they get rid of the car. This advice is<br />

even more important for motorists with<br />

vehicles that have 19- or 20-inch wheels<br />

with very little choice of winter tires. If<br />

possible, a slightly smaller wheel can<br />

be used with a taller winter tire that will<br />

give an identical diameter to the original<br />

product.<br />

The right choice<br />

The latest fad is to go for reproduction<br />

wheels. Many customers will choose a<br />

nice replica over a generic looking (and<br />

sometimes ugly) steel wheel. Most replica<br />

wheels will fi t well on a car or light truck.<br />

Indeed, in many cases, steel wheels will not<br />

fi t on fancy cars with oversized brake disks.<br />

A replica wheel will cost more than twice<br />

the price of a steel wheel but half the price<br />

of an original wheel—unless your customer<br />

insists on having original wheels!<br />

TPMS<br />

Éric Descarries<br />

104420.662@compuserve.com<br />

Many cars and light trucks on the road<br />

today come equipped with <strong>Tire</strong> Pressure<br />

Monitoring Systems, a.k.a. TPMS.<br />

Consequently, installing replica (or steel)<br />

wheels for winter will require the addition<br />

of the TPMS device, an accessory that<br />

could add $300 to $400 to the bill. Be<br />

sure to be able to reset the TPMS device<br />

in the dashboard. Some customers might<br />

insist that they can live with the warning<br />

light lit up for winter but remember, that in<br />

most of the United States, the TPMS must<br />

be operative. Such a law does not exist<br />

in Canada yet, but you never know. Also,<br />

as Serge Guénette from Pneus Express in<br />

Laval, Québec mentions, some vehicles will<br />

disable the traction control system if the<br />

TPMS is not working properly!


Used wheels?<br />

What do you do if your customer insists on having used wheels<br />

installed? Guénette warns technicians that used wheels will often<br />

not fi t properly or are damaged—some are even slightly bent.<br />

“Consequently, there is no good deal there,” says Guénette. “Your<br />

customer is better served if you get him replacement wheels, even<br />

custom and replica wheels, from major distributors such as Fast<br />

Wheels, Palmar, Grand Prix Import, and others.”<br />

What if…<br />

But what if your customer is still not interested in winter wheels?<br />

The best advice you can give him is to buy cleaning and polishing<br />

products for alloy wheels in order to protect them from salt and<br />

dirt. With any chance, you will have a good display of the proper<br />

products or better still, you will provide a maintenance service<br />

that will generate profi ts for your business. It is not a matter of<br />

scaring your customers, but they should be aware that severely<br />

corroded wheels can fail!<br />

Finally, you have probably designated an area of your business<br />

for storing summer (and later, winter) wheels and tires. Such a<br />

service is very appreciated by regular customers. Be sure to thoroughly<br />

clean the wheels and tires and to protect them with the<br />

appropriate waxes. TN<br />

OFFICIAL SUPPLIER OF<br />

PRODUCTS IN CANADA<br />

THE LEADING SPECIALIST IN TIRE RACKING<br />

T. 1-800-754-9432<br />

info @mskcanada.com<br />

www.mskcanada.com


Jil McIntosh<br />

jil@ca.inter.net<br />

Be <strong>Tire</strong> Smart: Another Successful Campaign<br />

Study Shows Consumers Are<br />

Getting the Message<br />

Once again, the Rubber Association of Canada has recorded another successful Be <strong>Tire</strong> Smart week. This<br />

year, the consumer education event ran from May 12 to 18, across Canada.<br />

W e’ve<br />

“<br />

made it so that it always falls<br />

before the May long weekend,”<br />

said Gilles Paquette, Communications manager<br />

for RAC. “That’s really when the long<br />

weekends start and people tend to travel.<br />

The summer buzz is just around the corner<br />

and people want to get ready for it, and<br />

we think it’s a great time to remind people<br />

that we’ve just gotten through the winter<br />

and they need to start measuring their tire<br />

pressure every single month.”<br />

Fuelled by dealer support<br />

Spread across every province and territory,<br />

Be <strong>Tire</strong> Smart Week is intended<br />

to teach consumers the importance of<br />

proper tire maintenance and inflation,<br />

and does so by reminding them that the<br />

simple program can help them save fuel<br />

26 <strong>Tire</strong> News TN September 2008<br />

<strong>Tire</strong> Recycling<br />

and money. The campaign is fuelled by<br />

dealer support, with about 900 retailers<br />

participating, and with an accompanying<br />

media blitz.<br />

“We had 16 million ‘impressions’ surrounding<br />

the week alone, which is really<br />

good for the program this year,” Paquette<br />

said. “It’s a combination of the continuous<br />

development of the Be <strong>Tire</strong> Smart brand<br />

since it began in 2002, and the partners<br />

we have on board to communicate our<br />

message and help us keep the campaign<br />

sustainable.<br />

“There’s also a rising concern for the environment,<br />

with people looking at ways<br />

they could help curb climate change. An<br />

easy way is by measuring tire pressure<br />

every month, so that becomes important.<br />

And now the rising cost of fuel brings in a<br />

whole new facet, where people are saying,<br />

‘Wow, how do I save money and make my<br />

car more fuel effi cient?’ This can save two<br />

weeks’ worth of fuel by simply measuring<br />

the tire pressure each month, and when<br />

you look at the big trucks that some<br />

people are driving, that’s a mortgage payment.<br />

So with that front and centre, it really<br />

helped boost the need to know.”<br />

Improvement in key areas<br />

Every two years, RAC commissions a consumer<br />

attitude survey to determine the ef-<br />

fect that the campaign is having. “We’ll be<br />

releasing this information in the spring of<br />

2009,” Paquette said. “In the last one we<br />

saw improvement in a couple of key areas<br />

where we were focusing our education. The<br />

number of people who didn’t know where<br />

to look for the recommended tire pressure<br />

went down, as well as the number who<br />

looked in the wrong place, like the tire sidewall.<br />

So people weren’t just checking the<br />

pressure, but they also knew where to look.<br />

That was a key indicator to us, because it<br />

showed the number of people who didn’t<br />

know had dropped by 17 to 20 percent.<br />

This time, we’re hoping to see that people<br />

are verifying their pressure regularly and<br />

we want to see that number go up.”<br />

Videos available<br />

This year’s Be <strong>Tire</strong> Smart campaign also<br />

coincided with the release of three new<br />

consumer videos, on tire pressure, tire<br />

tread, and rotation, alignment, and balance.<br />

Consumers can watch them through<br />

the Be <strong>Tire</strong> Smart website; they are also<br />

available on DVD, already looped for<br />

automatic playback, for retailers who<br />

want to show them on televisions in the<br />

waiting room. Paquette said that a number<br />

of major banners and independent<br />

shops are already showing them. They’re<br />

available for $20 to cover shipping and<br />

handling through www.betiresmart.ca or<br />

www.rubberassociation.ca. TN


Michelin Green <strong>Tire</strong>s Save<br />

10 Billion Litres of Fuel<br />

M ichelin<br />

has announced that its<br />

“green tires” have saved a cumulative<br />

10 billion litres of fuel and avoided<br />

more than 27 million tons of CO emissions<br />

2<br />

since the energy-saving tires were introduced<br />

to the market in 1992. The company<br />

has sold 600 million of its green tires<br />

worldwide over the past 16 years, which<br />

equals a savings of about 45 litres of fuel<br />

and 240 pounds of CO each second.<br />

2<br />

every fi ve for automobiles, and up to one<br />

out of every three in commercial trucks.<br />

Michelin’s goal is to design tires that<br />

help to reduce fuel consumption, while<br />

maintaining the same high performance in<br />

safety and tread life; the green tires, produced<br />

for passenger car, light truck and<br />

commercial truck applications, are optimized<br />

for fuel economy through reduced<br />

rolling resistance and weight.<br />

<strong>Tire</strong> News:Layout<br />

The company reports<br />

1 7/25/2008<br />

that the effect<br />

12:37<br />

of<br />

PM<br />

Over<br />

Page<br />

16 years,<br />

1<br />

the manufacturer has de-<br />

tires can use up to one tank of fuel out of veloped four generations of green tires,<br />

From left to right:<br />

Paris, October 30, 2007<br />

Berlin, October 30, 2007<br />

New York City, October 30, 2007<br />

Shanghai, October 30, 2007<br />

including the Michelin Latitude Tour <strong>Tire</strong>,<br />

the latest addition for North America. The<br />

company allocates nearly four percent of<br />

its annual net sales to research and development<br />

and has made the design of these<br />

tires a key component of its innovation<br />

strategy.<br />

In 2007, Michelin raised awareness of its<br />

green tires when it projected meters showing<br />

the fuel and emissions savings on major<br />

landmarks in Berlin, New York City, Paris<br />

and Shanghai. TN<br />

OTR TIRES & RUBBER TRACKS<br />

MULTI-PURPOSE BACKHOE LOADER L3 GRADER DURATOUGH RADIAL<br />

DRIVING PRODUCTIVITY<br />

For more information please contact us at 1-800-361-5441,<br />

info@solideal.ca or visit our website www.solideal.ca.


SPECIAL REPORT<br />

Éric Descarries 104420.662@compuserve.com<br />

The Dawn of a New Era<br />

It’s September. In a few weeks, your customers will start knocking on<br />

your door asking for winter tires. There is a wide array of winter tires on<br />

the Canadian market. Some are more expensive, others, less. Some are<br />

specifi c to certain vehicles, others are for most budgets. Here is what you<br />

can get to satisfy the needs of all your customers.<br />

BFGoodrich remains one of Michelin’s popular brands as far as winter tires are concerned. There are still three<br />

winter tires in its catalogue and all are affordable. But there are no performance tires in the line-up.<br />

• Winter Slalom: A very affordable tire for 35 wheel sizes from 13 to 16 inches in the 80 to 55 series with Q<br />

and S speed ratings. Note that studs are available as an option. Quite a few sizes are available with white<br />

sidewalls.<br />

• All-Terrain T/A: This is a 4x4 truck tire with the winter logo on its sidewalls. It is offered in 37 sizes with<br />

prices ranging from medium to more or less expensive. For 14- to 20-inch wheels in the 75 to 55 series<br />

including the 27x8.50 to 37x12.50 ranges. Studs are not available (note that the LT315/70R17 does not bear<br />

the winter logo).<br />

• Commercial T/A: This tire is one of the rare commercial truck tires with the winter logo. It remains available<br />

in seven sizes for 15- and 16-inch wheels, from 215 to 265 in the 75 and 85 ratios with 6 to 10 plies, all<br />

at a relatively affordable price.<br />

Continental has a wide array of winter tires to offer, including some designed for 4x4 vehicles only, and even the<br />

VancoViking for vans.<br />

• ContiWinterContact TS810S: A performance winter tire available in more than 30 sizes for 15- to 19-inch<br />

wheels. It is offered in the 65 to 30 ratios with H, V, and W speed ratings. This tire is recognizable by its rib<br />

oriented design and wider sipes on the inner shoulder for better snow absorption. Sipe spacers prevent them<br />

from closing during surface contact.<br />

• ContiVikingContact 3: Continental’s environmentally-friendly tire is available for most passenger cars and very<br />

light trucks on the road. It is offered in more than 35 sizes for wheels from 13 to 17 inches in the 80 to 55 ratios.<br />

• ContiWinterViking 2: Another popular tire within the Continental family, the ContiWinterViking 2 is available<br />

in 30 sizes for wheels from 13 inches to 17 inches in the 80 to 50 ratios. Continental claims that it is the<br />

fi rst asymmetrical studdable tire with Nordic silica compound.<br />

• ContiCrossContact Winter: This light truck and SUV tire is available in the Q, T, H, and V speed ratings for<br />

65 to 35 ratios and 16- to 21-inch wheels. This type of tire is not studdable. Perfect for AWD vehicles, the<br />

tire has an advanced silica compound and strong siped block design.<br />

28 <strong>Tire</strong> News TN September 2008<br />

Q . . . . . . . . . . 160 km/h<br />

R . . . . . . . . . . 170 km/h<br />

S . . . . . . . . . . 180 km/h<br />

T . . . . . . . . . . 190 km/h<br />

H . . . . . . . . . . 210 km/h<br />

V . . . . . . . . . . 240 km/h<br />

W. . . . . . . . . . 270 km/h<br />

Winter Slalom<br />

Commercial T/A<br />

ContiWinterContact TS810S<br />

ContiCrossContact Winter


Bridgestone makes winter tires for any type of car, performance vehicle, and light truck.<br />

Cooper has an large selection of car and light truck winter tires, some at very<br />

reasonable price.<br />

• Weather-Master S/T2: This passenger car tire is back with its snow channel<br />

technology and advanced sipes design. It is again offered in 50 sizes for 13- to<br />

18-inch wheels in the 80 to 45 series with S and T speed ratings. This is a<br />

studdable tire with some sizes available with white walls.<br />

• Discoverer M+S: A light truck and SUV tire available in 25 sizes for 14- to<br />

20-inch wheels in the 70 to 55 series. It shows Q and S speed ratings and<br />

there are some sizes that are available with raised white letters.<br />

2009 WINTER TIRES<br />

• Blizzak WS-60: Introduced last year, the Blizzak WS-60 replaces the older WS-50 and REVO-1.<br />

Bridgestone uses an innovative compound with this Blizzak for better traction. The WS-60 is available<br />

in 40 sizes for wheels from 14 to 17 inches in the 70 to 45 series, all with an R speed rating.<br />

• Blizzak MZ-03: This specifi c run-fl at model is available in only two sizes, 245/40R18 (for the Lexus<br />

SC 430) and 165/65R14, both non-studdable.<br />

• Blizzak DM-Z3: This tire was designed for SUVs. It remains available in 39 sizes for wheels from<br />

15 to 20 inches, including an LT235/75R15 in the 75 to 50 series, all with a Q speed rating. The<br />

Winter Dueler DM-Z2 is still available in many sizes.<br />

• Blizzak LM-50 Run Flat: This unique tire is a specially designed 225/60R17 model that goes on the<br />

Toyota Sienna van.<br />

• Blizzak LM-25: This is another directional tire that remains available in 44 sizes for 16- to 20-inch<br />

wheels in the 55 to 35 ratios and H and V speed ratings, some including run-fl at capabilities.<br />

• Blizzak LM-25 4x4: This directional tire specially designed for 4x4 vehicles is available in 15 sizes<br />

for 16- to 20-inch wheels in the 55 to 35 ratios with H and V speed ratings.<br />

• Blizzak LM-22: This directional tire for performance cars is still offered in 18 sizes for 15- to 18inch<br />

wheels of the 55 to 35 series and H and V speed ratings, including some run-fl at applications<br />

for cars such as BMW. Cannot be studded and prices are pretty high.<br />

Blizzak WS-60<br />

Blizzak LM-25<br />

• Blizzak LM-18: A very specifi c model, the LM-18 is offered only in two sizes, 145/65R15 and 175/75R15, with a T speed rating. This<br />

tire is aimed at the German Smart minicar.<br />

• W965: A commercial truck tire offered in eight sizes for 16- and 17-inch wheels in the 85 and 75 series, it has a Q speed rating. The tire<br />

is not studdable. Note that the 235/60R17 is not a LT model.<br />

Weather-Master S/T2 Discoverer M+S<br />

September 2008 TN <strong>Tire</strong> News 29


SPECIAL REPORT<br />

Dunlop is within the Goodyear group and is considered a European concept. Though there are many different winter<br />

tires available within the brand, the featured products for next winter are the Grandtrek SJ6 for trucks and SUVs and<br />

the Winter Sport 3D for cars.<br />

• Grandtrek SJ6: This light truck and SUV (including the new crossover SUVs) tire is available in 22 sizes in the<br />

80 to 55 ratios with a Q speed rating. This tire shows an aggressive tread pattern and relies on special rubber<br />

compound. It features a Silica reinforced compound for better grip on ice and a unique zigzag tread design for<br />

powerful traction and braking.<br />

• SP Winter Sport 3D: This winter tire is mostly aimed at performance vehicles, but is also a great tire on dry<br />

pavement. For great road handling on ice and snow, it features ATSS (Active Sipe System) with reactive silica<br />

for elasticity at lower temperatures. It is offered in more than 20 sizes for 15- to 19-inch wheels in the 65 to 35<br />

ratios and H and V speed ratings.<br />

<strong>Firestone</strong> celebrates the return of this legendary brand now included on the sidewall of the Winterforce and<br />

Winterforce UV tires. These tires were covered in more detail in our August 2008 issue.<br />

• Winterforce: : This tire is available in 34 sizes for 15- to 17-inch wheels in the 80 to 55 series with a S speed<br />

rating. The tire is studdable.<br />

• Winterforce UV: : This is the same Winterforce tire but for light trucks and SUVs. It is available in 18 sizes<br />

for 15- to 17-inch wheels in the 75 to 65 ratios and S speed rating.<br />

General <strong>Tire</strong> introduced the Altimax Arctic winter tire last year; it is a<br />

European product designed for North American applications.<br />

• Altimax Arctic: : Available in 26 sizes for<br />

13- to 17-inch wheels in the 70 to 45<br />

series and a Q speed rating, this tire<br />

is studdable.<br />

Altimax Arctic<br />

Gislaved has its own group of followers in Canada; indeed, it is<br />

particularly sought after by Volvo owners.<br />

• Nord*Frost 5: This tire is an advanced version of the former<br />

Nord*Frost 3. It is available in more than 40<br />

sizes for 13- to 18-inch wheels in the 80 to<br />

40 series and all have a T speed rating.<br />

Gislaved also offers the possibility of a<br />

new generation of “brilliant” studs.<br />

30 <strong>Tire</strong> News TN September 2008<br />

Nord*Frost 5<br />

Grandtrek SJ6<br />

Winterforce<br />

Hercules has only one line of winter tires, known as the Avalanche<br />

brand. It is quite affordable.<br />

• Avalanche X-Treme: Hercules brings back this popular line<br />

of tires designed to satisfy almost every kind of car and light<br />

truck owner. It remains available in 39 sizes for cars with 14- to<br />

17-inch wheels in the 65 to 45 series with S and T speed ratings.<br />

Some are available with white sidewalls. For SUVs, the<br />

Avalanche X-Treme X-Treme is still available in 16 16 sizes for 15- 15- to 20-inch 20-inch<br />

wheels in the 70 70 to 55 55 series and S speed rating. Finally, for light<br />

truck owners, Avalanche offers the<br />

LT line of X-Treme winter tires<br />

in 13 sizes from LT235/75R15<br />

to LT275/70R17 with a Q<br />

speed speed rating. rating.<br />

Avalanche X-Treme


2009 WINTER TIRES<br />

Goodyear relies mostly on its European subsidiaries for the production of its winter tires. The<br />

better part of its line-up is carried over and includes the very popular<br />

Ultra Grip family of tires, in which we fi nd the Ultra Grip Ice, the<br />

Ultra Grip 7 (a specifi c tire available only in a few sizes), and<br />

the Ultra Grip GW3. For light trucks, the Wrangler Silent<br />

Armour and Fortera Triple Tred bear the winter logo, or better<br />

still, the Ultra Grip SUV.<br />

• UltraGrip Performance: This most recent winter<br />

tire is now offered in 17 sizes for performance cars<br />

with 16-to 18-inch wheels in the 55 to 40 series with<br />

H and V speed ratings. This tire’s main feature is that<br />

it has enhanced traction and control in winter driving<br />

conditions, but maintains performance and handling<br />

when roads are dry. Its Tread-Lock microgrooves lock<br />

together to adapt to changing road conditions.<br />

UltraGrip Performance<br />

Hankook offers a complete line of winter tires with affordable prices considering their quality.<br />

• W300 Icebear: This performance tire is back with its asymmetrical design to deal with<br />

slippery winter weather conditions including wet, snow, and ice. Available in 50 sizes<br />

for 15- to 18-inch wheels in the 65 to 35 series with T, H, and V speed ratings. It is sold<br />

at moderate to high prices but is not studdable.<br />

• Winter I*Pike W409: This is Hankook’s most recent passenger car tire. It is available<br />

in 46 sizes for 13- to 18-inch wheels in the 70 to 45 series with Q, S, and T speed ratings.<br />

It is studdable.<br />

• Dynapro I*Pike RW07: A most recent tire designed for SUVs, it is available in 13<br />

sizes for 15- to 17-inch wheels in the 75 to 65 ratios and it is studdable.<br />

• I*Pike RW11: This is a brand new tire designed for SUVs and light trucks. It is offered<br />

in 11 sizes for 18- and 20-inch wheels and it is studdable. It comes in the 70 to 50<br />

ratios with a T speed rating.<br />

Winter I*Pike W409 I*Pike RW11


SPECIAL REPORT<br />

Laramie returns as a brand of very affordable tires. It is also known<br />

under the Eldorado brand.<br />

• Saxon Snowblazer: This affordable passenger car and van tire<br />

is available in 44 sizes for 13- to 17-inch wheels in the 80 to 45<br />

series with S and T speed ratings.<br />

• Saxon Snowblazer SUV: This is a tire for light trucks and SUVs.<br />

It is available in some 16 sizes for 15- to 17-inch wheels in the 75<br />

to 65 ratios all with a S speed ratings.<br />

• Saxon Trailcutter M+S: This Laramie-Eldorado tire is designed<br />

for hard working light trucks. It comes in 13 sizes for 15- to 17-inch<br />

wheels in the LT 80 to 70 ratios including a 31 x 10.50 R15 LT size.<br />

Nokian is back with a full array of products,<br />

including its new Hakkapeliitta 4 and 5, the<br />

popular RIS, the WR, the W, and the new WR<br />

G2, which was fully described in our August<br />

2008 issue. Nokian also introduces another new<br />

product, the Hakkapeliitta R. The company also<br />

markets a less expensive brand, the Nordman.<br />

• Hakkapeliitta R: This new studless winter tire features Canola<br />

oil for its environmentally friendly construction. It has an original<br />

tread design and is available in 44 sizes for 13- to 20-inch wheels<br />

with an R speed rating<br />

Uniroyal is Michelin’s very affordable brand and there still is only one<br />

winter tire in its catalogue. Once again, the line-up is carried over for<br />

the coming season.<br />

• Tiger Paw Ice & Snow: This passenger<br />

car tire is available in 37 sizes for 13- to<br />

16-inch rims in the 80 to 60 series with<br />

Q and S speed ratings. Some sizes are<br />

available with whitewalls and the tire<br />

is studdable.<br />

32 <strong>Tire</strong> News TN September 2008<br />

Hakkapeliitta R<br />

Tiger Paw Ice & Snow<br />

Other than a few new sizes in its regular line-up for 2008-09, Kumho<br />

now offers a new product, the I’ZEN KW23. By the way, some Kumho<br />

tires are sold under the Marshal brand name.<br />

• I’ZEN KW23: This new tire hits the market with a very aggressive<br />

tread pattern which displays a 4-channel<br />

grooved tread. Zigzag sipes minimize<br />

slippage and uneven wear. This tire is<br />

available in nine sizes for 14- to 17-inch<br />

wheels within the 65 to 40 series<br />

including T, H, and V speed ratings. It<br />

is not studdable.<br />

I’ZEN KW23<br />

Toyo has a well known winter tire line-up. There are very few<br />

changes since last season.<br />

• Observe G-02 Plus: This very popular product includes a tread<br />

compound with microscopic nut shell particles for better traction.<br />

Toyo calls it the Microbit technology. This tire is designed<br />

for 13- to 20-inch rims, is available in the 75 to 50 series with Q<br />

and T speed ratings. The tires are not studdable.<br />

• Garit KX: This is the performance winter tire of the brand.<br />

Sold at an affordable price, it is offered in more than 20 sizes<br />

for 15- to 19-inch wheels in the 55 to 40 series with an H<br />

speed rating.<br />

• Snowprox S952: Another performance tire, it comes in more<br />

than 25 sizes. It shows a directional tread pattern and it is<br />

available for 15- to 18-inch wheels in the 55 to 40 series. Like<br />

most Toyo products, it includes the Microbit technology and<br />

comes with H and V speed ratings. Not studdable.<br />

• Open Country G-02 Plus: This is Toyo’s winter tire for lightduty<br />

trucks and SUVs. It too has the<br />

Microbit technology. The tire is<br />

available in more than 50 sizes<br />

for 15- to 20-inch rims in the 75<br />

to 35 series, even LT, all with<br />

Q, S, T, and H speed ratings,<br />

but it is not studdable.<br />

Observe G-02 Plus


2009 WINTER TIRES<br />

Maxxis International is introducing new winter tires for the 2008-09 season. The fi rst one,<br />

the MA-PW Presa Ice, was detailed in our August 2008 issue.<br />

• MA-PW High Performance Snow Terrain: : This tire is<br />

pinned-holed for studs and has a specially formulated soft<br />

tread compound for traction on ice and in snow. It shows<br />

additional deep V-grooves to expel water for better wet<br />

handling. It also has a special low-noise tread pattern<br />

pitch sequence for a very quiet ride.<br />

• MA-W1 Wintermaxx: : This tire features an unidirectional<br />

tread tread design design and advanced tread compound compound<br />

formulation. This performance tire has multiple<br />

grooves and optimized contact footprint.<br />

MA-PW Presa Ice<br />

Michelin has quite a few new products to offer in 2008-09, including its new X-Ice Xi-2.<br />

• X-Ice Xi2: This is Michelin’s newest winter tire and it is available in 42 sizes for 13- to<br />

18-inch wheels with a T speed rating, enough to cover some 90% of the market. It is not<br />

studdable (the tire was covered in detail in our August 2008 issue).<br />

• X-Ice: Though Michelin has launched its new X-Ice Xi2 tire, there are still some X-Ice<br />

tires available in specifi c sizes.<br />

• Latitude X-Ice: This light-truck and SUV tire is comparable to the X-Ice. 23 sizes are<br />

available for 15- to 18-inch wheels in the 75 to 55 series with a Q speed rating. There is a<br />

Latitude Alpin HP tire for performance SUVs.<br />

• Pilot Alpin PA3: This most recent performance tire is designed for 16- to 18-inch rims<br />

and 55 to 40 series of the V speed rating. It is not available with studs.<br />

• Primacy Alpin PA3: This is another recent Michelin product, but it is designed for more<br />

popular cars and and very light trucks. trucks. It is available in in 19 sizes for 15- to 17-inch wheels in in<br />

the 65 to 45 45 ratios with with a H speed rating.<br />

X-Ice Xi2 Pilot Alpin PA3


SPECIAL REPORT<br />

Pirelli has an all-new Sottozero Serie II tire to offer its customers in 2008-09. Pirelli tires remain among<br />

premium products.<br />

• Winter Sottozero Serie II: This improved Sottozero was largely described in our August 2008 issue.<br />

It will ultimately be available in 36 sizes for 65 to 30 series in the H, V, and W speed ratings.<br />

• Winter 210/240/270 Sottozero: Performances tire available in many sizes for 16- to 19-inch, and<br />

even 20-inch wheels. Many sizes correspond to a run-fl at tire. These products are available with H, V,<br />

and W speed ratings.<br />

• Winter Carving/Edge: A more current Pirelli tire, it is available in most sizes for most current<br />

vehicles and even performance SUVs with 17- and 18-inch wheels in the Carving Edge version. These<br />

tires can be studded.<br />

• Scorpion Ice & Snow: An SUV product with T, H, and V speed ratings. It is now available in most<br />

sizes and even for 18-, 19-, 20- and 21-inch wheels!<br />

• Winter Chrono: This is a new product from Pirelli, a studdable commercial van tire that is designed<br />

to maximize traction and braking on snow and ice.<br />

Vredestein is a Dutch manufacturer that produces high quality tires.<br />

Here are some of its biggest products for the upcoming season.<br />

• Snowtrac 2: This tire is an improved version of the Snowtrac and<br />

includes the Silica Nova 7C technology. It is available for 14- to<br />

16-inch wheels in the 65 to 50 series with T and H speed ratings.<br />

This tire cannot be studded.<br />

• Wintrac Xtreme: This high performance Vredestein tire shows<br />

a W footprint developed by designer Giugiaro. It is available in 13<br />

sizes for 16- to 18-inch wheels in the 55 to 35 series, with V or W<br />

speed ratings. This high-priced product cannot be studded.<br />

• Wintrac 4 Xtreme: This high performance product was designed<br />

for SUVs. It is available in more than 20 sizes for vehicles with 16-<br />

to 20-inch wheels in the 70 to 40 series. H and V speed ratings are<br />

included.<br />

Winter Sottozero Serie II<br />

Winter Chrono<br />

This year, Yokohama’s array of winter tires includes an enhanced<br />

range of sizes in each of its popular models—the Ice Guard IG20,<br />

the Geolandar I/T G072, and the W.drive.<br />

• Ice Guard IG20: Yokohama’s latest tire will fi t 55 wheel sizes<br />

from 13 to 18 inches in the 80 to 40 series with Q, R, or T<br />

speed ratings. The IG20 is not studdable, but it is affordable.<br />

• Geolandar I/T G072: This tire is also a very recent product.<br />

It is designed for light trucks and SUVs and will fi t 35 wheels<br />

with 15- to 20-inch rims in the 75 to 65 series (including the<br />

31x10.5R) with Q and R speed ratings. Like the IG20, the I/T<br />

combines two effective water absorption technologies in the<br />

compound to deal with the worst winter traction conditions.<br />

• W.drive: This is an all-new winter tire and it is designed<br />

for premium high performance cars such as BMW, Lexus,<br />

Mercedes-Benz, and Volvo. This tire is now available in 24<br />

sizes for 16- to 19-inch wheels.<br />

Snowtrac 2 Wintrac Xtreme<br />

Ice Guard IG20<br />

34 <strong>Tire</strong> News TN September 2008


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INDUSTRY<br />

NEWS<br />

Bridgestone May Close Air Spring Plant<br />

Bridgestone Americas Holding (BAH) announced plans to close its <strong>Firestone</strong> Industrial Products Co. air<br />

spring plant in Noblesville, IN and sent a “Notice of Potential Plant Closure” to the United Steelworkers<br />

representing workers at the 72-year-old plant. The plant will likely be closed in 2009.<br />

Airide brand air springs for commercial truck and passenger vehicles is produced by this company and<br />

they claim that global competition is “making it diffi cult” for the plant to remain competitive. No fi nal<br />

decision on the future of the plant has been made.<br />

Said Mike Cerio, president of <strong>Firestone</strong> Industrial Products, “Our main competitors are manufacturing<br />

in low-cost producing countries, making it very diffi cult for FSIP to continue to operate this facility, one<br />

which is hampered by aging equipment, the world’s highest wage and benefi t structure and a mature<br />

domestic market.<br />

“High manufacturing and logistics costs prohibit us from exporting our products from this facility into<br />

these emerging markets,” he said. “Meanwhile, imports from lower-cost manufacturers abroad are gaining<br />

ground in the U.S. Even with substantial new capital investment, market forces make it extremely diffi cult<br />

for the Noblesville plant to be globally competitive.”<br />

Vehicle Lift Accessories Can Be Certifi ed<br />

Vehicle lift accessories, like adapters, adapter extensions, and rolling jacks, enable technicians to perform<br />

more services on a greater range of vehicles than they could with a standard lift. Like vehicle lifts themselves,<br />

these accessories can be third-party certifi ed to meet ANSI/ALI ALCTV-2006 safety standards.<br />

In fact, the <strong>Automotive</strong> Lift Institute (ALI) states that “the use of non-certifi ed options or accessories on<br />

a certifi ed lift will void the certifi cation of the lift.” Building codes for every U.S. state and much of Canada<br />

require that all installed vehicle lifts be certifi ed.<br />

Certifi cation ensures that the components meet industry standards for strength, quality, structural<br />

integrity, functionality and safety.<br />

For more information about Rotary Lift accessories, contact your local Rotary distributor, call Rotary<br />

at 1-800-640-5438 or visit www.rotarylift.com. For more information about ALI and lift standards, visit<br />

www.autolift.org.<br />

www.aiacanada.com AIA Canada 10<br />

www.assetengineering.com Asset Engineering Corp. 8, 39<br />

www.atlastire.com Atlas <strong>Tire</strong> Wholesale 17, 21<br />

www.bridgestone-fi restone.ca Bridgestone 40<br />

www.carrus.ca Carrus Technologies 31, 33, 37<br />

www.continentaltire.ca Continental <strong>Tire</strong> 13<br />

Duret & Landry 23<br />

www.herculestire.ca Hercules <strong>Tire</strong>s 11, 18, 19<br />

www.kumhotire.ca Kumho <strong>Tire</strong>s 7<br />

www.mskcanada.com MSK Canada 25<br />

www.oktire.com O.K. <strong>Tire</strong> 9<br />

www.pirelli.ca Pirelli 5<br />

www.premaproducts.com PREMA 35<br />

www.sema.org SEMA 36<br />

www.solideal.ca Solideal 27<br />

www.tiremax.ca TIREMAX 2<br />

www.tcstire.com <strong>Tire</strong> Company Solutions 6<br />

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TIA Advice<br />

Watch Out for These<br />

Five Common Myths About <strong>Tire</strong>s<br />

With the price of oil and rubber at, or near, all-time highs, keeping your customers’ tires in proper working<br />

order has become even more critical. The <strong>Tire</strong> Industry Association wants to dispel the top fi ve common<br />

myths about tires in order to help consumers get the most out of their tires. Feel free to share these facts<br />

with your customers.<br />

MYTH # 1: Just because a tire has<br />

low tread depth, it’s still OK to drive.<br />

FACT: Driving on tires that are below 2/32” tread depth is<br />

not only potentially dangerous to you and others on the<br />

road, you are not really saving money, because it can drastically<br />

decrease your ability to drive in adverse conditions,<br />

such as rain or snow. The results could be far more costly<br />

than the price of replacement tires. Consumers<br />

should visually inspect their tires (including<br />

their full-size spare tire, if applicable)<br />

and check tire infl ation pressure every<br />

month.<br />

MYTH # 2: If you increase<br />

tire pressure to the maximum<br />

recommended tire<br />

pressure, or even overinfl ate<br />

them, you will get better gas<br />

mileage.<br />

FACT: While this myth is increasingly<br />

popular with “hypermilers,”<br />

the truth is that inflating<br />

tires at, or beyond, the<br />

maximum recommended pressure<br />

can not only decrease tread wear<br />

prematurely, it can also make tires<br />

more susceptible to impact breaks from<br />

such things as potholes. <strong>Tire</strong>s need to be<br />

infl ated to the pressure indicated on the vehicle’s<br />

tire placard, commonly located on the<br />

edge of the driver’s door, the doorpost, glove<br />

box, or fuel door.<br />

MYTH # 4: It’s OK to drive a car with one or<br />

more tires that have a slow leak, as long as<br />

you stop frequently to refi ll the air.<br />

FACT: This is potentially dangerous, because<br />

water can seep into the penetration and cause<br />

permanent internal damage to the steel belts.<br />

Any leaks—whether slow or fast—should be repaired<br />

by a tire service professional immediately.<br />

38 <strong>Tire</strong> News TN September 2008<br />

Top Five Consumer Myths About <strong>Tire</strong>s<br />

www.tireindustry.org<br />

MYTH # 3: If a tire becomes punctured by a nail or other foreign object, it<br />

can be repaired without taking the wheel off the car.<br />

FACT: The only correct way to repair a tire is by taking it off of the car. On-the-wheel<br />

repairs do not ensure the tire’s structural integrity, and there may be damage<br />

caused by the puncture that will not be detected. TIA advises consumers to ask<br />

their tire repair professional if they are repairing tires on- or off-the-wheel before<br />

agreeing to the repair.<br />

MYTH # 5: Using petroleum- or siliconebased<br />

tire cleaners/shines won’t damage<br />

tires.<br />

FACT: Many popular tire cleaners/shines contain<br />

petroleum or silicone products, which<br />

will damage the rubber. <strong>Tire</strong> manufacturers<br />

add a wax-based protectant that helps to<br />

protect the tire against ozone, which will<br />

cause the tire to begin to crack and dry rot.<br />

This wax protectant is forced to the surface<br />

every time a tire is flexed as it rolls. The<br />

silicone ingredient in many common tire<br />

shine products dissolves this wax protectant,<br />

thus increasing the tires vulnerability to<br />

dry rot. Consumers are advised to read the<br />

label when shopping for a tire cleaner/shine,<br />

and make sure there are no petroleum- or<br />

silicone-based ingredients.<br />

“These are just a few of the common myths that are costing consumers gas, money,<br />

and even their lives,” said TIA senior vice president of Training Kevin Rohlwing. “As<br />

with battling most myths, the best weapon is knowledge. One way to gain knowledge<br />

is to speak with their local TIA member tire service shop.”<br />

For more information, consumers can visit the TIA website: www.tireindustry.org. TN<br />

✃<br />


Even a plow can’t<br />

bite the ice and<br />

crunch the snow<br />

the way Blizzak TM<br />

can<br />

as the Official <strong>Tire</strong><br />

of Winter. TM<br />

bridgestonetire.com<br />

1-800-807-9555<br />

tiresafety.com

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