Firestone Tire & Automotive Centre - Autosphere
Firestone Tire & Automotive Centre - Autosphere
Firestone Tire & Automotive Centre - Autosphere
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<strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong><br />
A New Look,<br />
Volume 5 / Number 5 / September 2008 / $4.95<br />
A New Beginning<br />
PM 40014105
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Contact us now:<br />
Pierre Germain,<br />
Manager, Dealer Operations<br />
Telephone: 450.449.0362 (Montreal area)<br />
Toll Free: 1 888 449.3534<br />
pgermain@unimax.ca<br />
tiremax.ca<br />
TIREMAX, modeled after the industry-leading UNIPNEU network<br />
133 locations in Québec, New Brunswick and Ontario
Calendar<br />
October 2008<br />
Be Car Care Aware - Auto Safety Month<br />
October 29-31<br />
2008 Rubber Recycling Symposium<br />
Four Seasons Hotel, Vancouver, BC<br />
✦ www.rubberassociation.ca<br />
November 2008<br />
November 4<br />
AIA Canada - Canada Night 2008<br />
Caesar’s Palace, Las Vegas, NV<br />
✦ Thérèse Santostefano 1-800-808-2920, ext. 225<br />
✦ therese.santostefano@aiacanada.com<br />
✦ www.aiacanada.com<br />
November 4-6<br />
AAPEX<br />
Sands Expo & Convention <strong>Centre</strong>, Las Vegas, NV, USA<br />
✦ www.aapexshow.com<br />
November 4-7<br />
SEMA<br />
Las Vegas Convention Center, Las Vegas, NV<br />
✦ www.semashow.com<br />
REGULARS<br />
Editorial 4<br />
Charge it!<br />
Never Fear to Charge a Little Extra<br />
When You Give a Little Extra<br />
Industry News 6, 8, 9, 37<br />
New Products 11<br />
14<br />
<strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong><br />
A New Look, A New Beginning<br />
FEATURES<br />
12 Business Fundamentals<br />
What’s Your Business Worth?<br />
16 CATRA: Working Together on Recycling<br />
Annual Meeting Brings Management Boards Together<br />
22 Succession Planning: Not Just for Tomorrow<br />
The BDC Outlines the Need to Look Ahead<br />
23 Management—The Art & Science<br />
5 Keys to Becoming a Better Manager<br />
38 TIA Advice<br />
Contents<br />
September 2008<br />
28<br />
Special Report - 2009 Winter <strong>Tire</strong>s<br />
The Dawn of a New Era<br />
Watch Out for These Five Common Myths About <strong>Tire</strong>s<br />
Commercial <strong>Tire</strong>s 18, 19<br />
<strong>Tire</strong> Shortage?<br />
Not Yet for the Trucking Industry, But…<br />
Wheels 24, 25<br />
Custom Wheels in Winter<br />
What to Do With Fancy<br />
Wheels in Winter<br />
<strong>Tire</strong> Recycling 26, 27<br />
Be <strong>Tire</strong> Smart: Another Successful Campaign<br />
Study Shows Consumers Are<br />
Getting the Message<br />
Michelin Green <strong>Tire</strong>s Save<br />
10 Billion Litres of Fuel<br />
Advertisers 37<br />
September 2008 TN <strong>Tire</strong> News 3
Editorial<br />
Rémy L. Rousseau<br />
remyrousseau@p-rousseau.com<br />
Charge it!<br />
Never Fear to Charge a<br />
Little Extra When You<br />
Give a Little Extra<br />
I recently purchased a set of four new tires from a tire dealer in Quebec and had<br />
them installed, balanced, etc. Normally, the purchase of a set of tires is not a<br />
memorable event, but this time was different.<br />
F rom<br />
the bill I received, it was clear<br />
to me that this tire dealer was out<br />
to succeed in business. Everything was<br />
itemized—cost of tires, installation, balancing,<br />
TPMS check, etc. I knew exactly<br />
what the dealer did, and exactly what I<br />
was paying for.<br />
Profi t: not a dirty word<br />
If you’re afraid to charge your customers<br />
for the services you provide, it will be<br />
diffi cult for you to survive, let alone prosper.<br />
The fact is, most of the time people<br />
don’t charge enough for their services. It<br />
seems like they’re almost embarrassed<br />
or ashamed of making a healthy profi t.<br />
But profi t is not a dirty word. In order<br />
for your tire shop to survive and grow,<br />
you need to make money. You’re not running<br />
a charity; you’re in the tire business<br />
to make a profi t, provide jobs for your<br />
employees, and grow a healthy business<br />
that you’ll be able to either sell in the<br />
future, or pass on to your children.<br />
A healthy profi t will also allow you to<br />
invest in your staff. It takes money to<br />
provide quality training and to keep<br />
your employees up-to-date with current<br />
technologies. You also need money for<br />
quality equipment—another must if you<br />
are to succeed and prosper for years to<br />
come.<br />
4 <strong>Tire</strong> News TN September 2008<br />
Service à la carte<br />
Not sure how your customers will react?<br />
Learn a lesson from the fast-food chains<br />
that put their prices on the wall, in<br />
lights. When you come in you know exactly<br />
what a hamburger combo will cost,<br />
and how much extra you’ll be paying for<br />
the super size.<br />
You can do the same in your shop. List<br />
the services you offer, along with the<br />
prices, in plain view for all your customers<br />
to see.<br />
And don’t be afraid to charge a little<br />
extra when you have to. Just as a large<br />
drink costs more than a medium or<br />
small, it takes more time and better<br />
equipment to install and balance a highperformance<br />
low-profile tire. So why<br />
shouldn’t your customer pay a little<br />
extra for the added time and expertise?<br />
I won’t hesitate to buy my next set of<br />
tires from the same dealer. He knows<br />
what he’s worth, and he’s not afraid to<br />
charge accordingly. Like me, he’s out<br />
to build a successful company, and I<br />
respect that. TN<br />
Rémy L. Rousseau<br />
Publisher<br />
Rémy L. Rousseau<br />
Contributing Editors<br />
Éric Descarries, Jack Kazmierski, Jil McIntosh<br />
Copy Editor<br />
Shirley Brown sgbrown@xplornet.com<br />
Production<br />
Olivier Rhême production@optikdesign.ca<br />
Valérie St-Cyr vstcyr@p-rousseau.com<br />
Circulation Manager<br />
Sylvain Gendron masdata@videotron.ca<br />
Administration<br />
Wendy Allain wallain@p-rousseau.com<br />
Nancy Belleville nbelleville@p-rousseau.com<br />
Advertising<br />
Nathalie Plouffe<br />
416-925-5665<br />
tirenews@rogers.com<br />
Luc Champagne<br />
514-945-1299<br />
lucchampagne13@videotron.ca<br />
Réjean A. Rousseau<br />
450-649-9007<br />
r.a.rousseau@videotron.ca<br />
Subscription<br />
1 year: $19.95 2 years: $34.95 3 years: $49.95<br />
Published by<br />
Publications Rousseau<br />
2938, terrasse Abénaquis<br />
Longueuil QC, J4M 2B3<br />
T: 450-448-2220<br />
F: 450-448-1041<br />
admin@p-rousseau.com<br />
<strong>Tire</strong> News Magazine is dedicated to serving the business<br />
interests of the Canadian tire industry. It is published seven<br />
times a year by Publications Rousseau & Associés Inc., a<br />
member of AIA Canada.<br />
Material in <strong>Tire</strong> News Magazine may not be reproduced in<br />
any form without written consent from the publisher. The<br />
publisher reserves the right to refuse any advertising and<br />
disclaims all responsibilities for claims or statements made<br />
by its advertisers or independent columnists. All facts,<br />
opinions and statements appearing within this publication<br />
are those of the writers and editors themselves, and are<br />
in no way to be construed as statements, positions or<br />
endorsements by Publications Rousseau & Associés Inc.<br />
Publications Mail Agreement 40014105. Return<br />
undelivrable Canadian addresses to Publications<br />
Rousseau / Circulation Department, 2938 terrasse<br />
Abenaquis, suite 110, Longueuil, QC J4M 2B3<br />
ISSN 1710-4211<br />
PRINTED IN CANADA
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INDUSTRY<br />
NEWS<br />
SAE Publishes a Book<br />
on <strong>Tire</strong> Failure<br />
The Society of <strong>Automotive</strong> Engineers Interna-<br />
tional (SAE) has published a<br />
book aimed at tire forensic<br />
experts who cover the causes<br />
of tire failure— failure—<strong>Tire</strong> Forensic<br />
Investigation: Analyzing <strong>Tire</strong><br />
Failure Failure. This 238-page book<br />
includes subjects such as<br />
belt separation, tire condition,<br />
balance weight marks<br />
failure theories, investigation<br />
techniques, and more.<br />
It is mostly based on passenger<br />
car and light truck tires. Written by Thomas<br />
R. Giapponi, president of TRGtech <strong>Tire</strong> Consulting<br />
LLC, the book is available from the SAE at<br />
www.sae.org/technical/books/R-387.<br />
Goodyear Temporarily<br />
Closes Four Plants<br />
Four North American Goodyear plants were<br />
closed during August to reduce production and<br />
thus meet demand levels. In Canada, the Napanee,<br />
Ontario plant was closed for only the<br />
last week of the month. Three other plants in<br />
the United States were closed for two weeks.<br />
The company plans to reduce its consumer tire<br />
production by 8 million units in 2008 compared<br />
to 2007.<br />
Cooper <strong>Tire</strong>s Liquidates Its<br />
Investment in Kumho <strong>Tire</strong><br />
Cooper <strong>Tire</strong> & Rubber Co., based in Findlay,<br />
Ohio, has liquidated its investment in Kumho<br />
<strong>Tire</strong> Co. for more than $107 million plus interest.<br />
The American tire maker had acquired an<br />
11% interest of Kumho’s common equity early<br />
in 2005.<br />
New Marketing VP<br />
for Cooper<br />
The new vice president of Marketing for<br />
Cooper <strong>Tire</strong>’s North American <strong>Tire</strong> Division is<br />
Hal Gardner. Most recently, Gardner served as<br />
vice president Marketing and corporate offi cer<br />
for Therma-Tru Corp. in Maumee, Ohio. He also<br />
was vice president of Marketing and a corporate<br />
offi cer for Premier Farnell Corp. in Cleveland<br />
and as vice president of Marketing and a corporate<br />
offi cer for Moen.<br />
O.K. <strong>Tire</strong> Rated No 1 in<br />
Canadian J.D. Power Survey<br />
According to J.D. Power and Associates’ 2008<br />
Canadian Customer Commitment Index Study,<br />
O.K. <strong>Tire</strong> was rated number one in satisfying automotive<br />
customers in Canada. O.K. <strong>Tire</strong> reached<br />
an overall index score of 902 on 1,000 points<br />
according to the responses of 17,114 owners of 2-<br />
to 12-year old vehicles. The survey was conducted<br />
between December 2007 and May 2008.<br />
Michelin Signs a Three-year<br />
Contract With China Coal<br />
Pingshuo<br />
Michelin and China Coal Pingshuo, China’s<br />
largest surface coal mine, signed a three-year<br />
renewable contract in July, in which Michelin will<br />
provide and maintain size 53/80R63 tires for the<br />
Komatsu 930E trucks used in the mines. Michelin<br />
will provide services to help extend the tires’ life.<br />
Such a service comes at the right time, as raw<br />
materials and huge tires are in short supply, a<br />
commitment by Michelin to supporting its customers’<br />
efforts in reducing costs and ensuring high<br />
standards of safety.<br />
Continental <strong>Tire</strong> Partners<br />
With ICAR<br />
Continental <strong>Tire</strong> Canada has announced it will be<br />
an offi cial partner of ICAR, the International <strong>Centre</strong><br />
of Advanced Racing, which owns the new racetrack<br />
in Mirabel, QC. The two companies fi rst collaborated<br />
on Continental North America’s annual Arctic<br />
Blast customer event, held last February.<br />
ICAR offers enthusiasts the chance to join an<br />
exclusive private racing club, participate in a racing<br />
school, watch professional races, or use the<br />
location for a corporate event. The site includes a<br />
3.8 km track and separate Kart track that is open<br />
to members and visitors.<br />
“We are very pleased to sponsor ICAR,” said<br />
Guy Hardiman, general manager of Continental<br />
<strong>Tire</strong> Canada. “ICAR’s slogan, ‘take control of your<br />
passion,’ matches the Continental vision perfectly.<br />
Both companies focus on driving pleasure as much<br />
as driver education and automotive safety. This is<br />
a great opportunity for us to show potential customers<br />
our product, and also give them the chance<br />
to experience our tires under the eye of qualifi ed<br />
instructors.”
INDUSTRY<br />
NEWS<br />
Cooper’s China Imports to<br />
Free Up U.S. Volume<br />
Reports indicate that Cooper <strong>Tire</strong> anticipates<br />
receiving about 2.5 million tires from its Cooper<br />
Chengshan <strong>Tire</strong> facility in China during<br />
2008. Cooper should have 6.5 million units<br />
in the phase-one capacity of the plant and is<br />
planning an expansion of more than two million<br />
tires.<br />
This will reduce Cooper’s overall production<br />
costs and also benefi t the company from<br />
expanded domestic production capacity. Currently<br />
more than 1 million tires they sell in the<br />
U.S. are sourced from China. The tiremaker<br />
wants to increase volume in order to meet an<br />
increasing demand for high performance and<br />
UHP replacement market tires. Cooper wants<br />
to launch a premium highway tread tire for SUV<br />
vehicles later this year.<br />
8 <strong>Tire</strong> News TN September 2008<br />
Out Go Lead <strong>Tire</strong> Weights<br />
On August 20, the Detroit Grand Prix was<br />
staged and this denoted an event important to<br />
the future of tire balancing—the U.S. Environmental<br />
Protection Agency (EPA) and IndyCar<br />
are dedicated to abolishing lead weights.<br />
Susan Parker Bodine, EPA’s assistant administrator<br />
for the offi ce of solid waste and emergency<br />
response, sent out a press release from<br />
EPA saying that the Agency will join IndyCar<br />
Series drivers and Bridgestone <strong>Firestone</strong> representatives<br />
to announce the National Lead-Free<br />
Wheel Weight Initiative (NLFWWI).<br />
A procedure at the race recognized companies<br />
and government who will signifi cantly<br />
reduce the use of lead wheel weights by the<br />
end of 2011.<br />
www.epa.gov/epaoswer/hazwaste/minimize/<br />
nlfwwi.htm<br />
Goodyear Will Drop<br />
92 U.S. Locations<br />
In Ohio, Goodyear <strong>Tire</strong> & Rubber Co. said it<br />
plans to exit 92 underperforming locations by<br />
the end of the year in order to improve the profi tability<br />
of its U.S. retail operations,<br />
“Following a rigorous review of operating performance<br />
and local market dynamics, these company-owned<br />
outlets are not producing acceptable<br />
returns,” said Scott Vogel, vice president, retail<br />
operations, North American <strong>Tire</strong>.<br />
“Taking this action now will allow us to focus<br />
our attention on locations with the best longterm<br />
potential,” he said. “It will help position<br />
Goodyear to be a stronger competitor.”<br />
Vogel said the company will not announce the<br />
store locations impacted until it fi rst communicates<br />
with the approximately 500 full-time and<br />
100 part-time associates who will be impacted,<br />
as well as property owners of leased facilities.
American <strong>Tire</strong> Distributors<br />
to Build <strong>Tire</strong> Plant in<br />
Washington State<br />
American <strong>Tire</strong> Corp. (ATC) said it has acquired<br />
some 520 acres of land in Washington state<br />
on which it plans to build its $500 million OTR<br />
tire plant—a facility that earlier this year it had<br />
claimed was already under construction.<br />
In addition, ATC said it plans to “acquire another<br />
big parcel of land with the similar size to support its<br />
long-term development in the OTR tire industry.”<br />
ATC did not divulge where this land is located,<br />
nor has it ever stated where in Washington its<br />
planned plant would be constructed.<br />
Yokahama Racing<br />
The longstanding partnership between Yokohama<br />
<strong>Tire</strong> Corporation (YTC) and Panoz Team PTG<br />
Racing will resume for the remainder of the 2008<br />
American LeMans Series GT2 season.<br />
“Our relationship with (Team PTG owner) Tom<br />
Milner has seen great success in sports car racing<br />
over the years, and we’re confi dent our goals<br />
with Panoz Team PTG will be fulfi lled,” said Mark<br />
Chung, Yokohama director, strategic marketing.<br />
“We’re working closely with Team PTG and we<br />
look forward to making good progress on the<br />
track in the upcoming races.”<br />
The Panoz Esperante GTLMs driven by Team PTG<br />
will be equipped with Yokohama Advan A005 tires<br />
at Road America through the end of the season.<br />
“Yokohama has a long history of racing success,<br />
and we’re determined to provide the best highperformance<br />
tires for our racing partners,” Chung<br />
said. “We’re going to focus on new tire development<br />
and we set our sights on podium fi nishes<br />
this year. This partnership has a lot of potential<br />
and our goal is to construct tires that will live up<br />
to our tradition of excellence.”<br />
Continental Has 10%<br />
Price Increase<br />
A price increase of 10% was announced by<br />
Continental <strong>Tire</strong> North America (CTNA). This will<br />
affect all Continental, General, Semperit, and<br />
Private Brand truck tires, effective October 1,<br />
2008. The increase is in response to the escalation<br />
of raw material prices, including natural<br />
rubber, steel, carbon black, and crude oil, and<br />
will vary by market line and tire size, CTNA said.<br />
Previously, CTNA announced price increases up<br />
to 8% were to be in effective August 1, 2008 for<br />
the Continental and General tire brands.<br />
�����������������������������<br />
���������<br />
There are plenty of reasons we have grown to become Canada’s largest<br />
independent tire retailer. Our owners are shareholders, which means<br />
they not only benefit from a large buying network but they also get<br />
support, business training and an inventory tailored to their needs.<br />
Not to mention the shared profits in a multi-million dollar business with<br />
260 stores coast-to-coast.<br />
To find out if OK <strong>Tire</strong> is right for you,<br />
call the Franchise Department at<br />
1-800-663-1749 or visit oktire.com<br />
TM The OK <strong>Tire</strong> mark is a trademark of OK <strong>Tire</strong> Stores Inc.<br />
OKT-383 <strong>Tire</strong>NewsAd-02.indd 1 1/29/08 3:06:00 PM<br />
September 2008 TN <strong>Tire</strong> News 9
NEW<br />
PRODUCTS<br />
MSK to Distribute Mecalux<br />
MSK Canada of Montreal, Quebec announced<br />
it has reached an agreement to distribute Mecalux<br />
racking systems across Canada. Mecalux is<br />
one of the world’s largest manufacturers of racking<br />
and well represented in over 60 countries<br />
and now within Canada.<br />
George Lalos, MSK Canada’s VP, director of Sales,<br />
says that with this association in place, MSK<br />
Canada will be able to handle any situation that<br />
a client may need—from the smallest job to the<br />
largest Distribution <strong>Centre</strong> in the industry.<br />
For further information, contact MSK Canada<br />
directly at info@mskcanada.com or<br />
1-800-754-9432.<br />
Continental Introduces a<br />
New Steer <strong>Tire</strong><br />
Continental <strong>Tire</strong> North America launched a<br />
new fuel-effi cient HSL2 steer tire last August for<br />
North American heavy duty trucks. According<br />
to the manufacturer, this new truck tire has a<br />
number of enhancements, including a new tread<br />
compound and its own FlexLock technology that<br />
offers interlocking mechanism to increase stability<br />
and even tread wear. Its Visual Alignment<br />
indicator technology makes necessary adjustments<br />
within the fi rst 5/32-inch of tread wear<br />
to track irregular wear and increase tire life. The<br />
HSL2 is available in the following sizes: 11R22.5,<br />
11R24.5, 275/80R22.5 and 285/75R24.5.<br />
Nankang Winter <strong>Tire</strong>s<br />
You can now count Nankang as a winter tire.<br />
This Chinese brand has three interesting products<br />
to offer to Canadian motorists.<br />
• SV-1: This passenger car tire is for most<br />
vehicles on the market. Its bears a straight<br />
centre groove for directional stability and<br />
irregular sipes to improve braking on snow.<br />
It is available in 31 sizes for 14- to 19-inch<br />
wheels in the 65 to 40 ratios and T and H<br />
speed ratings.<br />
• S-600: This specifi c tire has an aggressive<br />
zigzag pattern for better traction on wet<br />
and snow. It is available in 12 sizes at a very<br />
reasonable price for smaller vehicles with 13-<br />
to 15-inch wheels in the 70 to 60 ratios and<br />
T and H speed ratings.<br />
• SN-1: A yet more specifi c winter tire, this<br />
one is available in only four sizes for 16- to<br />
18-inch wheels in the 65 to 45 ratios and a<br />
Q speed rating.<br />
Ride on the strength of Hercules<br />
Hercules Avalanche line-up<br />
X-TREME I PASSENGER / SUV / LIGHT TRUCK<br />
For information on Hercules <strong>Tire</strong><br />
visit www.herculestire.ca
Business Fundamentals<br />
What’s Your Business Worth?<br />
The value of your business is as important to know as the balance in your bank account, how much you owe<br />
suppliers, and the outstanding accounts payable balance.<br />
If you’ve ever been stumped by the<br />
questions, “How much is your business<br />
worth?” then perhaps it’s time to<br />
put pen to paper, crunch some numbers<br />
and determine your true value.<br />
Granted, coming up with a number is<br />
easier said than done, but there are<br />
many compelling reasons to spend the<br />
time and money necessary to come up<br />
with a fi gure. Once your tire business<br />
grows in size to the point where you’re in<br />
the hundreds-of-thousands, or perhaps<br />
even millions-of-dollars league, you (as<br />
well as your bank, potential investors,<br />
and others) will want to know exactly<br />
what you’re worth.<br />
Why bother?<br />
In a nutshell, it’s vital to know your<br />
company’s worth for the simple reason<br />
that all major decisions will require you<br />
to have a firm grip on that number.<br />
Whether you’d like to expand, invest in<br />
new inventory or borrow money in order<br />
to take your business to the next level,<br />
the value of your business will be a critical<br />
factor.<br />
Perhaps your expansion plans will require<br />
new investors. If that’s the case,<br />
one of the fi rst questions they’ll ask is,<br />
“How much is your business worth?”<br />
Perhaps you will need to, or want to, sell<br />
your business in the near future. Again,<br />
that same question will come into play.<br />
Even if you’re planning to will the business<br />
to your children, a precise value is<br />
a must.<br />
12 <strong>Tire</strong> News TN September 2008<br />
“But I have no plans to sell my business,”<br />
you say. Don’t be so sure. What if<br />
a tempting offer comes along? How will<br />
you know if the offer is truly “tempting”<br />
if you have no idea what you’re worth?<br />
Will the person or company making the<br />
offer wait around until you fi nd out your<br />
true worth before either accepting or<br />
declining the offer?<br />
Maybe you’ll need to sell a part of your<br />
business in order to raise capital for investments<br />
or for expansion. How much<br />
will you sell it for, and how much money<br />
can you hope to raise, without knowing<br />
what you’re really worth?<br />
How to<br />
Although you could attempt to value<br />
your business on your own, hiring a<br />
professional is the better route to take.<br />
Having a third party involved not only<br />
assures you’ll get a more accurate num-<br />
ber (a certified accountant will likely<br />
do a better job than you can on your<br />
own), but also adds credibility. If you’re<br />
planning on selling your business, for<br />
instance, the prospective buyer is likely<br />
to trust an independent third-party accountant’s<br />
number over yours.<br />
Pure mathematics aside for a moment,<br />
assessing the value of a business has<br />
been called an art form since hard numbers<br />
account for only part of the total<br />
picture. The rest of the picture takes into<br />
consideration soft numbers like projected<br />
cash-fl ow, your reputation, and your<br />
company’s reputation.<br />
If it were easy to determine the value<br />
of a business, you’d probably be able<br />
to fi nd a computer program that would<br />
help you crunch the numbers on your<br />
own. Since the process is complex and<br />
requires a bit of accounting knowhow<br />
and business insight, you’re better off<br />
hiring a professional.<br />
Not sure where to shop for a professional<br />
business appraiser? Ask your accountant<br />
or lawyer to recommend a CPA<br />
who is experienced in this type of work.<br />
Ideally, you’d want to hire a CPA with<br />
experience in the automotive service or<br />
tire business.<br />
What to expect<br />
Jack Kazmierski kaz@cogeco.ca<br />
The CPA you hire will look at a broad<br />
range of factors in order to come up<br />
with a value. Your current cash fl ow is<br />
critical, and your CPA will forecast what<br />
cont’d on page 20
Your car can only brake<br />
as well as your tires.<br />
So: For your own safety, switch now to winter tires by Continental –<br />
the pioneer in the development of safe tires and innovative braking systems.<br />
Winter tires<br />
35 m<br />
Summer tires<br />
43 m<br />
Measurement at a speed of 50 km/h on snow.<br />
The stopping distance data and comparison between summer and winter tires shown here were obtained using standard vehicles. The<br />
displayed image is for illustrative purpose only. The stopping distance of any individual vehicle depends on the vehicle type, the brakes,<br />
the tires, the load, the temperature and the road surface. (Source: Continental AG)<br />
<strong>Tire</strong>s - Engineered in Germany.
Profile<br />
Jil McIntosh jil@ca.inter.net<br />
Photos: Marie-Josée Rousseau mjr@p-rousseau.com<br />
<strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong>: A New Look, a New Beginning<br />
New Program Respects the<br />
Past As It Moves Into the Future<br />
Since its conception in 1900, the name <strong>Firestone</strong> has been one of the most recognized brands in North<br />
America, and beginning in the 1960s, the <strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong> retail brand has been a staple<br />
in the Canadian marketplace.<br />
Initially established as corporateowned<br />
locations, the <strong>Firestone</strong> <strong>Tire</strong><br />
& <strong>Automotive</strong> <strong>Centre</strong>s were converted<br />
over to independently-owned and operated<br />
franchises in the 1980s. As with<br />
many other brands, the <strong>Firestone</strong> <strong>Tire</strong><br />
& <strong>Automotive</strong> <strong>Centre</strong>s have experienced<br />
many highs and lows throughout the stages<br />
of life, but recently, have undergone a<br />
major transformation that will rejuvenate<br />
the brand across the country.<br />
A new look and feel<br />
Beginning with stores in the Greater Toronto<br />
Area (GTA), <strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong><br />
<strong>Centre</strong>s will experience new life with a revitalization<br />
of the look and feel. “This is a multimillion-dollar<br />
investment by Bridgestone<br />
<strong>Firestone</strong> Canada, involving store renovations,<br />
a new retail brand strategy and an<br />
aggressive advertising campaign,” said Lou<br />
Monico, national manager, <strong>Firestone</strong> <strong>Tire</strong> &<br />
<strong>Automotive</strong> <strong>Centre</strong>s.<br />
The fi rst step is a complete store makeover,<br />
including a new, bold red exterior<br />
paint image, new window graphics, and<br />
a return of the legendary <strong>Firestone</strong> “F”<br />
shield on all the storefront locations.<br />
14 <strong>Tire</strong> News TN September 2008<br />
A viable and recognizable brand<br />
The re-branding exercise of the revitalization<br />
initially started with the ad agency for<br />
the company’s corporate brands. It hired<br />
The Richards Group, the largest independent<br />
advertising agency in North America,<br />
to create a new brand vision for the stores<br />
in Canada. The agency’s research confi<br />
rmed that the <strong>Firestone</strong> retail brand was<br />
still viable and recognizable, with results<br />
from focus groups confirming the finding.<br />
Consumers from various age groups,<br />
income levels, and both gender groups<br />
found the brand to be trustworthy and<br />
historic, but in need of revitalization.<br />
“One thing that stood out was that people<br />
recognized <strong>Firestone</strong> as a historical brand,<br />
and as a reliable brand with a lot of history<br />
behind it,” Monico said. “When you attach<br />
this perception to the tire and automotive<br />
centres, people recognize that it’s a reliable<br />
place to get new tires and to get their<br />
cars serviced. We wanted to let people<br />
know that we’re still around and that we’re<br />
a viable and strong retail chain.”<br />
Modern and inviting<br />
The revitalization continues inside each<br />
store, with the red exterior image brought<br />
into the showroom. “The tire displays,<br />
sales counters, and waiting areas were<br />
outdated and traditional,” Monico said.<br />
“We needed something modern and inviting<br />
that both males and females would<br />
fi nd attractive.”<br />
Using resources and research already in<br />
place within its vast North American operation,<br />
the company utilized its Chicago<br />
retail marketing group’s new Showroom<br />
Display Program. “The typical feel for customers<br />
in these centres was that the displays<br />
and showrooms were stale,” Monico<br />
said. “Many were outdated, and the last<br />
time they were renovated was in the early<br />
1980s. Now they’re seeing the exact opposite.<br />
It’s a retail centre like they’d see<br />
if they walked into an upscale mall. We’re<br />
getting a lot of positive response, especially<br />
from women, saying that the locations<br />
are more inviting and comfortable to shop<br />
for new tires.”<br />
The brand customers know<br />
The company also gave serious thought<br />
to a new name for the centres, but in the<br />
end decided to stay with a brand that con-
sumers already knew. “The money needed<br />
to brand a new store name is in the millions<br />
of dollars,” Monico said. “Instead of<br />
spending money on that, we realized that<br />
we already have a name that is recognized<br />
in the marketplace, and instead, we need<br />
to tell people that we’re still around. But<br />
our main purpose in keeping the name<br />
was that it already has strong recognition<br />
in the market, and to create something<br />
new would take even longer and cost more<br />
money rather than working to bring this<br />
established brand name to the forefront<br />
of the market.”<br />
Wo r k i n g w i t h t h i s d i re c t i o n , T h e<br />
Richards Group began developing a new<br />
retail brand vision, involving the past,<br />
the present, and the strong consumer<br />
image of the owner-operators among<br />
the chain. The brand vision will be seen<br />
in upcoming campaigns involving radio,<br />
print, and billboards across the GTA<br />
market.<br />
Accelerated sales results<br />
Although the revitalization project is in<br />
its infancy, Monico said the company is<br />
experiencing accelerated sales results, and<br />
consumer response to the new image has<br />
been very positive. “Not only are consumers<br />
impressed with the new store image,<br />
but the store operators and staff have a<br />
renewed energy and focus with the retail<br />
brand,” he said.<br />
The huge, multi-phase project will move<br />
out in phases, with all 22 of the GTA stores<br />
scheduled to be completed in September<br />
2008. The company is currently reviewing<br />
the next phase of its expansion. “This<br />
is a multi-level phase development, with<br />
the rebranding as the fi rst step,” Monico<br />
said. “The next step will involve elements<br />
of retail training, supplier programs, and<br />
service offerings.”<br />
Quality, not quantity<br />
Along with the revitalization of existing<br />
stores, the brand’s future success will also<br />
lie on the growth of new stores, either<br />
through conversion of existing dealers,<br />
or by creating new brick-and-mortar locations.<br />
“During the last six months, we<br />
have been receiving numerous calls from<br />
existing dealers in the industry, and new<br />
entrepreneurs wanting to receive more<br />
information on our program,” Monico<br />
said. “We’re looking at quality, not quantity.<br />
Our goal is to have 100 high quality<br />
dealers and locations in strategic markets<br />
across the country.”<br />
The new image is resonating throughout<br />
the company, both at the dealer level<br />
and, most importantly, at the consumer<br />
level. “So far, the dealer response has<br />
been outstanding,” Monico said. “They<br />
love the new look, and they’re getting<br />
tremendous comments from customers<br />
on how much more comfortable the store<br />
is. The dealer’s employees have more<br />
pride in the location now, because it’s<br />
updated.<br />
“What’s really important is that the customers<br />
like the look. The one thing we’re<br />
getting back, over and over, is that the way<br />
the location looks and feels is a refl ection<br />
of the type of work they do at the location.<br />
That’s the response we want to hear.”<br />
For more information on the program,<br />
contact Lou Monico, national manager,<br />
<strong>Firestone</strong> <strong>Tire</strong> & <strong>Automotive</strong> <strong>Centre</strong>s,<br />
1-800-267-1318, ext. 5258, or email at<br />
monicolou@bfusa.com. TN<br />
September 2008 TN <strong>Tire</strong> News 15
Made up of representatives from all<br />
provinces and the Yukon, CATRA’s<br />
mission is to enhance the effectiveness of<br />
scrap tire diversion and recycling across<br />
Canada through sharing of information,<br />
expertise and resources; its vision is to<br />
be the reference authority for scrap tire<br />
management in Canada.<br />
Annual meeting<br />
A meeting is held each year, and since it’s<br />
usually in the region of the current chair,<br />
that put it in Newfoundland, as this term’s<br />
chair is John Scott, who is also the CEO<br />
of the Multi-Materials Stewardship Board<br />
(MMSB) for Newfoundland and Labrador.<br />
The meeting was held in June at the<br />
Humber Valley Resort, near Cornerbrook.<br />
Rather than a conference or symposium,<br />
the CATRA meeting is a chance for board<br />
members and staff of the various programs<br />
from across Canada to sit face-toface<br />
and discuss the challenges and successes<br />
that everyone faces.<br />
Useful information<br />
“In a world of conference calls and emails,<br />
you’ll fi nd that not all of the useful information<br />
gets out,” said Glenda Melvin, <strong>Tire</strong> Recycling<br />
Program coordinator for the MMSB. “In a<br />
general discussion, people will speak more.<br />
We have monthly conference calls, but they<br />
don’t always include everyone.<br />
“This is not a formal group; it’s an informal<br />
association of the tire recycling programs<br />
CATRA: Working Together on Recycling<br />
Annual Meeting Brings<br />
Management Boards Together<br />
It goes without saying that what goes onto a vehicle must eventually come off, and even more importantly,<br />
something must be done with it. When it comes to tires, that involves recycling, and that’s the focus of<br />
CATRA, the Canadian Association of <strong>Tire</strong> Recycling Agencies.<br />
16 <strong>Tire</strong> News TN September 2008<br />
across Canada. It can’t make rules and<br />
regulations, but it could make a guideline<br />
statement, for example, and if an individual<br />
province wishes to regulate something<br />
similar in the province, they could<br />
use CATRA’s agreement as a guideline of<br />
something that’s being used successfully<br />
elsewhere.”<br />
Sustainable development<br />
Among CATRA’s work is development<br />
of databases to support scrap tire management,<br />
the promotion of sustainable<br />
added-value markets for scrap tires, and<br />
to complete a study of OTR tires. “Over<br />
the last few years, we’ve talked about<br />
the harmonization of OTR categories,”<br />
Melvin said. “Not disposal fees or levies,<br />
but the categories. For example, we might<br />
agree that farm implement front non-drive<br />
would be one category, rear drive up to a<br />
certain rim size would be another, then<br />
an off-road ATV category. There would be<br />
a discussion, research and report shared<br />
among members of CATRA, and they<br />
would vote and agree that this is common<br />
across the country. The categories<br />
could be potentially harmonized across<br />
the country.<br />
“This is the type of thing we do. If something<br />
happens in your jurisdiction, you<br />
pick up the phone and ask somebody, and<br />
you share information. If we’re going to do<br />
something new in Newfoundland, it’s nothing<br />
to see an email go across to everyone<br />
and say what have you done, what works,<br />
so you’re not reinventing the wheel. It’s a<br />
forum of expertise and background, and<br />
it’s a wonderful thing.” TN<br />
www.catraonline.ca<br />
Jil McIntosh<br />
jil@ca.inter.net<br />
The 2008 Rubber Recycling Symposium will be held October 29 to 31 at the Four<br />
Seasons Hotel in Vancouver, B.C., presented by the Rubber Association of Canada, the<br />
Rubber Manufacturers’ Association, and <strong>Tire</strong> Stewardship B.C.<br />
This year’s theme is “Risk and Reward.” Seminars and discussions will include the Basel<br />
Convention on Used <strong>Tire</strong>s, the California Business Assistance Program, the economics<br />
of scrap tire markets, new tire technologies, OTR recycling, added-value markets, and<br />
perceptions and risks on products such as rubberized asphalt, tire-derived fuel and<br />
playground, and sports surfaces.<br />
For more information on the event, and to register, visit www.rubberassociation.ca.
POTENZA G019 GRID<br />
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Honda Nissan<br />
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MISSISSAUGA, ON L5T 1H5<br />
TEL (905) 670-9791<br />
FAX (905) 670-0581<br />
� Silica to boost wet grip<br />
� Wider footprint to improve cornering<br />
� Advanced directional tread pattern for rapid water evacuation<br />
� Sophisticated and sporty looks<br />
� Veri-pitch design for a quiet ride<br />
� Uni-T Technology<br />
� 80,000 Kilometer Treadwear Limited Warranty<br />
CAR DEALERS:<br />
Purchase via your Car Manufacturer / Bridgestone National Account Programs<br />
TIRE DEALERS:<br />
Competitive prices on direct billing.<br />
ORIGINAL EQUIPMENT & RUN-FLAT TIRES:<br />
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NATIONWIDE SERVICE:<br />
Competitive shipping across Canada. E-mail us for our freight policy and toll free<br />
contact numbers.<br />
B2B WEBSITE - VIEW INVENTORY AND PLACE ORDERS:<br />
Visit www.tiredistribution.com and register today.<br />
All Season Performance<br />
Limited Treadwear Warranty<br />
Limited duration replacement with comparable new Bridgestone tire at pro-rated cost if<br />
warranted kilometers not attained; actual tread life may vary. Certain limitations and<br />
restrictions apply. See authorised retailer for full warranty details before you purchase.<br />
YOUR SOURCE FOR BRIDGESTONE<br />
EAST<br />
140 McLEVIN AVE., #6&7<br />
SCARBOROUGH, ON M1B 3V1<br />
TEL<br />
FAX<br />
Toyota<br />
(416) 292-8202<br />
(416) 292-8177<br />
sales@atlastire.com<br />
www.tiredistribution.com<br />
SAMPLE SIZES<br />
P185/65R15 86H<br />
P195/65R15 89H<br />
P205/65R15 92H<br />
P195/60R15 87H<br />
P205/60R15 90H<br />
P205/60R16 91H<br />
P205/60R16 91V<br />
P215/60R16 94V<br />
205/55R16 91H<br />
215/55R17 94V<br />
205/50R17 89V<br />
215/50R17 XL 95V<br />
225/50R17 94V<br />
205/45R17 84V<br />
215/45R17 XL 91H<br />
225/45R17 91H<br />
235/45R17 94H<br />
Additional Sizes Available
Commercial <strong>Tire</strong>s<br />
Éric Descarries<br />
104420.662@compuserve.com<br />
<strong>Tire</strong> Shortage?<br />
Not Yet for the Trucking Industry,<br />
But…<br />
In the last few years, the tire industry has been through a lot of changes. One of them was sparked by the<br />
need for new OTR Off The Road tires destined to bigger mining and oil fi elds around the world.<br />
A s<br />
the Asian market is opening up<br />
to the world, mines in that part of<br />
the world are becoming busier than ever.<br />
Big mining trucks are running almost<br />
day and night in order to provide raw<br />
material to a bigger global market. In<br />
addition, here in Canada, oil fi elds, particularly<br />
the Albertan tar sands, are busy<br />
trying to provide the automotive world<br />
with the oil it needs to keep it running.<br />
Therefore, these big trucks eat up tires<br />
at an alarming rate. And no matter how<br />
well they are designed and built, the tires<br />
are subject to damages by sharp rocks<br />
and a hostile environment. The simple<br />
fact that the trucks are always loaded to<br />
their maximum—and that the tires are<br />
also part of of the suspension—adds to<br />
their torture. Consequently, the OTR tire<br />
market has boomed recently to the point<br />
where the industry must adjust itself accordingly.<br />
The demand has outgrown the<br />
production capacity… at least for the<br />
time being.<br />
No commercial truck tire shortage<br />
Consequently, it didn’t take long for the<br />
trucking industry to fear a tire shortage<br />
for its own vehicles. There were even<br />
some forums on web sites that were<br />
dramatizing the situation, mostly based<br />
on gossip. Add to that the fact that the<br />
new Super Single tires are increasingly<br />
in demand.<br />
According to Ralph Warren, director of<br />
Operations at the Rubber Association<br />
of Canada, there is no shortage of commercial<br />
tires for the time being and, according<br />
to the many tire manufacturers<br />
within the Association, there will be no<br />
shortage in the foreseeable future.<br />
“Truck tire sales are soft,” said Warren.<br />
“Replacement should not be a problem.<br />
As you know by now, the economy is softening<br />
and trucks are not as busy travelling<br />
to the South. Since trade with our<br />
American neighbours has slowed down<br />
due to the strength of the Canadian dollar,<br />
there are less trucks on the road.”<br />
S207<br />
Drive all-steel radial truck. Wide and deep transversal grooves for greater driving force.<br />
Deep tread depth for extended mileage. Reinforced bead construction and durable carcass<br />
for excellent retreading rate.<br />
There is no shortage in truck tires in the forecast.
photo: International<br />
photo: Éric Descarries<br />
Truck sales also are down. And with less<br />
kilometres travelled, there is less need<br />
for replacement tires. The industry runs<br />
in cycles—when the slump ends (and that<br />
could be any time now), there will be a<br />
need for new trucks and, consequently,<br />
new tires. Older trucks will also require<br />
new tires, but Warren thinks the industry<br />
is ready for that.<br />
The retread industry is also ready for<br />
bigger demand. Unfortunately, the RAC<br />
does not have any data concerning imports<br />
from Asia. But, once again, the<br />
Asian manufacturers are gearing up and<br />
even improving their products as they<br />
get more input from major tire manufacturers.<br />
<strong>Tire</strong> manufacturers are increasing OTR tire production.<br />
S208<br />
Premium all-steel steer axle radial. Reinforced bead<br />
construction and durable carcass for excellent<br />
retreadability. Decoupling groove for extended wear<br />
and stress relief sipes for all weather traction.<br />
Back to the OTR tires<br />
As far as OTR tires are concerned, the<br />
shortage seems to be diminishing as tire<br />
manufacturers are producing more of<br />
them. A perfect example is the expansion<br />
of Michelin’s Waterville truck and<br />
OTR plant in Nova Scotia. Also, Titan<br />
has begun producing its new 63-inch<br />
OTR tire.<br />
However, just about every OTR tire manufacturer<br />
has announced a price increase<br />
of its products. And, according to some<br />
industry news, the American government<br />
has begun adding duties to foreign products,<br />
mostly those coming from China.<br />
This could slow the demand for OTR<br />
tires for a little while. But, once again ac-<br />
cording the industry reports such as the<br />
BigBuy<strong>Tire</strong>.com website, the shortage<br />
could very well continue into 2008 and<br />
beyond. According to rumours and hearsay,<br />
some companies are scouting dumps<br />
trying to fi nd used OTR tires to curtail<br />
the shortage. There are even stories of<br />
unearthing OTR tires that were buried<br />
for various reasons.<br />
Maintenance is the key<br />
If you have OTR tire customers, you<br />
should probably give them advice on<br />
how to maintain their tires in order to<br />
squeeze the most out of them. Once<br />
again, as it is the case for just about any<br />
type of tire, keeping the proper pressure<br />
is key. In addition, many specialists<br />
advise their customers to maintain their<br />
roads or sites. Sharp rocks on mining<br />
roads should be pushed away, while protruding<br />
objects in dump yards should be<br />
eliminated.<br />
As the world economy grows, so will the<br />
demand for many useful products such<br />
as tires. Plant capacities will increase accordingly,<br />
but manufacturers know very<br />
well that such peaks are often followed<br />
by slowdowns. No wonder they are careful<br />
in making hasty decisions. And that is<br />
why they are still in business. TN<br />
HERCULES MEDIUM TRUCK TIRES<br />
AFFORDABLE, RELIABLE TIRES BUILT TO PERFORM<br />
VISIT WWW.HERCULESTIRE.CA
cont’d from page 12<br />
that cash fl ow will be like for the next<br />
fi ve years. That’s because your business’<br />
value is based primarily on your cash<br />
fl ow (present and future) minus taxes, interest,<br />
depreciation, and amortization.<br />
The number of years you’ve been in<br />
business is also critical. A start-up with<br />
impressive cash fl ow and no history is<br />
nowhere near as valuable as a company<br />
with a long history of success.<br />
Your CPA will also look at how many<br />
employees you have, the value of your<br />
inventory, your property and building,<br />
and the value of your equipment. He’ll<br />
also look at your customers—how many<br />
you have and how loyal they are to you<br />
and your company.<br />
Also important is your location (or locations,<br />
if you have more than one). The<br />
better located you are geographically,<br />
and the more successful location you<br />
have, the higher your worth.<br />
Finally, there’s that largely subjective<br />
factor known as goodwill. This is where<br />
the expertise of your CPA will pay off.<br />
Goodwill includes your reputation in the<br />
community, the quality of your suppliers,<br />
your client list, and more. Also important<br />
is whether your customers buy from<br />
you because of you (the owner) or because<br />
of your company. If it’s the former,<br />
20 <strong>Tire</strong> News TN September 2008<br />
then a buyer might think twice about<br />
purchasing your business, taking over,<br />
and seeing customers leave because<br />
they’re attracted to you rather than your<br />
company.<br />
Maximize value<br />
If you’re starting to feel as though the<br />
value of your business has been set in<br />
stone by your company’s history and<br />
present circumstances, you’ll be glad to<br />
know that there’s much you can do right<br />
now in order to maximize the value of<br />
your business.<br />
For starters, take a look at the quality of<br />
your management team and your staff in<br />
general. Do they have the management/<br />
industry-specifi c training and education<br />
that would set them head and shoulders<br />
above what your competitors can boast?<br />
If not, perhaps it’s time to either encourage<br />
them to get that training, or to hire<br />
individuals with the necessary pedigree.<br />
Having the right people in place that<br />
can keep the business running smoothly<br />
after you leave is important to potential<br />
buyers.<br />
One way to make your management<br />
team stand out in the industry is to get<br />
the local media to interview them for<br />
stories related to the tire industry, safety<br />
issues, automotive topics and the like.<br />
If you’re not sure how to get the attention<br />
of the media, then hiring a media<br />
relations expert might make for a good<br />
investment.<br />
Next, take a closer look at your client<br />
list. If too much of your total business<br />
comes from just a few of those clients,<br />
then you’ll want to attract new clients in<br />
order to create the needed diversity.<br />
As a rule of thumb, if more than fi ve percent<br />
of your total business comes from<br />
a single client, you leave yourself open<br />
to the possibility of a signifi cant drop in<br />
income if that client should go under or<br />
decide to take his business elsewhere.<br />
Too many eggs in one basket will lower<br />
the value of your business.<br />
No matter how you look at it, the value<br />
of your business is a number you should<br />
be very familiar with. Whether planning<br />
to sell, to expand, or to leave your business<br />
to a loved one after you pass on,<br />
it’s a number that you and those with<br />
a vested interest in your company will<br />
want to know.<br />
So, let me ask you, “How much is your<br />
business worth?” TN
Features & Benefits<br />
Features & Benefits<br />
improved tread pattern:<br />
improved Paralleltread tread<br />
central pattern:<br />
ribs to improve vehicle handling<br />
Parallel Stable shoulder<br />
central ribs blocks<br />
to toimprove improve<br />
with Force<br />
vehicle Transmission<br />
handling<br />
Links to increase performance<br />
Stable Circumferential<br />
shoulder blocks central<br />
with groove<br />
Force for<br />
Transmission fast drainage,<br />
Links slush<br />
to to<br />
expulsion<br />
increase performance<br />
and better self cleaning<br />
Circumferential central groove for forfast fast drainage, slush expulsion and andbetter better self self cleaning<br />
increased sipe density and 3D Drop sipes:<br />
increased sipe density and 3D Drop sipes:<br />
More grip<br />
sipe<br />
edges<br />
density<br />
for better<br />
and<br />
snow<br />
3D Drop<br />
handling<br />
sipes:<br />
performance<br />
More grip edges for better snow handling performance<br />
nordic silica compound:<br />
nordic silica compound:<br />
Innovative winter grip polymer for improved snow traction, performance and ice grip<br />
Innovative winter grip polymer for improved snow traction, performance and ice icegrip grip<br />
SIZES SIZES<br />
SIZESAVAILABLE AVAILABLE<br />
AVAILABLE<br />
Nordfrost Nordfrost5 5<br />
13 13 inch<br />
13inch inch<br />
175/70R13 175/70R13 82T SL<br />
175/70R1382T 82T SL SL<br />
155/80R13 79T SL<br />
155/80R1379T 79T SL SL<br />
14 14 inch<br />
14inch inch<br />
175/65R14 82T SL<br />
175/65R1482T 82TSL SL<br />
185/65R14 86T SL<br />
185/65R1486T 86TSL SL<br />
175/70R14 84T SL<br />
175/70R1484T 84TSL SL<br />
185/70R14 88T SL<br />
185/70R1488T 88TSL SL<br />
195/70R14 91T SL<br />
195/70R1491T 91TSL SL<br />
15 15 inch<br />
15inch inch<br />
215/70R15 98T<br />
215/70R1598T 98T<br />
185/65R15 88T<br />
185/65R1588T 88T<br />
195/65R15 91T<br />
195/65R1591T 91T<br />
16 16 inch<br />
16inch inch<br />
225/70R16 225/70R16 102T SL<br />
225/70R16102T 102T SL SL<br />
215/65R16 215/65R16 98T XL<br />
215/65R1698T 98TXL XL<br />
205/60R16 96T XL<br />
205/60R1696T 96TXL XL<br />
215/60R16 95T<br />
215/60R1695T 95T<br />
225/60R16 XL 102T<br />
225/60R16XL XL102T 102T<br />
205/55R16 94T XL<br />
205/55R1694T 94TXL XL<br />
215/55R16 97T XL<br />
215/55R1697T 97TXL XL<br />
225/55R16 XL 99T<br />
225/55R16XL XL99T 99T<br />
17 17 inch<br />
17inch inch<br />
235/65R17 108T XL<br />
235/65R17108T 108TXL XL<br />
235/55R17 XL 103T<br />
235/55R17XL XL103T 103T<br />
205/50R17 93T XL<br />
205/50R1793T 93TXL XL<br />
205/65R15 94T<br />
205/65R1594T 94T<br />
185/60R15 88T XL<br />
185/60R15<br />
88T<br />
88T<br />
XL<br />
XL<br />
225/50R17 XL 98T<br />
225/50R17XL XL98T 98T<br />
225/45R17 94T XL<br />
225/45R17<br />
94T<br />
94T<br />
XL<br />
XL<br />
195/60R15 88T<br />
195/60R15<br />
88T<br />
88T<br />
195/55R15 89T XL<br />
195/55R15<br />
89T<br />
89T<br />
XL<br />
XL<br />
18 18 inch<br />
18<br />
inch<br />
inch<br />
245/40R18 97T XL<br />
245/40R18<br />
97T<br />
97T<br />
XL<br />
XL<br />
NEW NEW<br />
SIZES SIZES<br />
FOR FOR<br />
2008<br />
2008
Succession Planning:<br />
Not Just for Tomorrow<br />
The BDC Outlines<br />
the Need to Look Ahead<br />
Do you know what your company is worth? Of course you do; like any successful<br />
business owner, you’re always aware of your bottom line. But do you know exactly<br />
what it will be worth to the next owner?<br />
That was the question posed in a seminar<br />
by Harry Cook of the BDC at the<br />
<strong>Tire</strong> Dealer Association of Canada’s convention<br />
in Halifax last July. It’s also a question<br />
that very few people ask themselves<br />
because the business is not currently for<br />
sale, and retirement is still a long way in<br />
the future.<br />
Solid framework<br />
But along with a plan for growth, every<br />
business needs to have a plan in place for<br />
succession, no matter when that will happen.<br />
This not only provides a solid framework<br />
to help guide decisions regarding<br />
fi nancing, expansion, investments, and<br />
long-term plans, but could prove invaluable<br />
if the unforeseen happens. While no<br />
one likes to think about “worst-case scenarios,”<br />
your company could be seriously<br />
affected by many situations that you may<br />
not be able to control, such as a serious<br />
illness or accident, divorce, or heirs who<br />
have a change of heart about taking over<br />
the family business.<br />
Currently, the “baby boom” generation<br />
makes up almost 33% of Canada’s population,<br />
and starting in 2011, an average<br />
of 1,150 of these people will retire<br />
every day. According to a study by the<br />
Canadian Federation of Independent<br />
Business, 71% of small- and medium-size<br />
22 <strong>Tire</strong> News TN September 2008<br />
business owners plan to retire within ten<br />
years, but only 35% of these businesses<br />
have a transition plan, and only 7% of<br />
owners have a formal strategy. Of those<br />
surveyed, 10% plan to sell to a family<br />
member and 37% intend to sell the business<br />
outside of the family, but surprisingly,<br />
26% have no plans at all.<br />
The BDC (Business Development Bank<br />
of Canada) offers several services for<br />
business owners, including fi nancing,<br />
consulting and venture capital. For more<br />
information, call 1-800-INFO-BDC<br />
or visit www.bdc.ca.<br />
Smoothing the transition<br />
Having a strategy in place isn’t just for<br />
your benefi t, either. At the seller’s end,<br />
a solid plan can provide for your family,<br />
reduce taxes, increase the value of the<br />
business, and help smooth the transition<br />
for your employees and customers; at the<br />
other end, it makes it easier for the new<br />
owner to step into the leadership role,<br />
providing fi nancial stability, minimizing liability,<br />
and maintaining the business’ daily<br />
operations with minimal disruption.<br />
So what factors are important in planning?<br />
First and foremost is money, and<br />
it’s more than just financing – it’s<br />
in knowing exactly what your business is<br />
worth. Yes, there’s the bricks-and-mortar<br />
building, the inventory and the accounts<br />
receivable, but there are intangibles that<br />
will also affect the bottom line, such as<br />
customer loyalty, goodwill, licenses, employee<br />
experience, and your company’s<br />
good name. That list of customers buried<br />
in your computer system could have a dollar<br />
value that far outweighs the stacks of<br />
tires in your warehouse.<br />
Increasing your company’s value<br />
Jil McIntosh<br />
jil@ca.inter.net<br />
Having a solid exit strategy or transition<br />
plan should be part of your business from<br />
the day you fi rst hang out your shingle;<br />
rather than a document that you put<br />
away until it’s time to retire, it should be<br />
a vital part of your regular operations.<br />
It needs to be a consideration in every<br />
fi nancial decision, no matter how small<br />
it seems: the $20,000 you put into your<br />
company today could increase its value<br />
tenfold by the time you’re ready to retire,<br />
and you need to know how that will affect<br />
everything from your taxes to the way it<br />
will infl uence a successor’s view of your<br />
business. You’ve worked hard to grow your<br />
business into a successful operation; it’s<br />
never too early to funnel it toward your<br />
successful retirement. TN
1<br />
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2<br />
2<br />
31<br />
3<br />
42<br />
1<br />
4<br />
53<br />
1<br />
2<br />
5<br />
42<br />
3<br />
53<br />
4<br />
4<br />
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5<br />
Management—The Art & Science<br />
5 Keys to Becoming<br />
a Better Manager<br />
John Reh, online professional management consultant,<br />
has developed an original and effi cient way to help<br />
his customers become better managers. As he states,<br />
management is an art and a science, a skill that can<br />
be taught and learned. Here’s a free adaptation of the<br />
5 keys he proposes in order to help you become an<br />
outstanding business executive.<br />
Focus on the problem, not on placing blame<br />
Remember that to err is human, and that it must always serve<br />
as a reason to learn, and is often the result of a defi cient work<br />
system. That’s where you’ll fi nd the solution to the problem.<br />
Tell people what you want, not how to do It<br />
In other words, express yourself clearly to your employees<br />
by providing guidance, not instructions. In time, you’ll fi nd<br />
that they are more responsive and less on the defensive. You<br />
will also see more initiative, more innovation, and more of an<br />
ownership attitude on their part.<br />
Don’t DO anything<br />
Your job as owner is to plan, organize, control, and direct.<br />
Don’t waste valuable time going back to what you did before<br />
you took the helm. Everyone knows that you excel at those<br />
tasks, it’s the reason you started your company. Manage better<br />
at medium and long term.<br />
Delegate the easy stuff<br />
The things you do well are the things to delegate. Hold on to<br />
those that are challenging and diffi cult. It’s an excellent way to<br />
develop your management skills.This is how you will grow.<br />
You can’t listen with your mouth open<br />
Raynald Bouchard<br />
raynaldbouchardmedia@yahoo.ca<br />
Your associates, your employees, your suppliers, your customers<br />
all have something of value in what they have to say.<br />
Listen to the people around you. You will never learn what it is<br />
if you drown them out by talking all the time. Remember, the<br />
only thing that can come out of your mouth is something you<br />
already know. Shut up and learn.<br />
Translated from its original French by Marc-Alain Nantel.<br />
NO, WE’RE NOT KIDDING. ONCE YOU TRY THE NEW<br />
CORGHI ARTIGLIO 50 YOU WON’T WANT TO WORK WITH<br />
ANY OTHER MACHINE. HERE’S WHY!<br />
DOES YOUR CURRENT TIRE CHANGER HANDLE<br />
UP TO 30” WHEELS?<br />
The Corghi Artiglio 50 takes car, 4WD, and light truck<br />
wheels from 12” right up to 30”.<br />
DO YOU HAVE PROBLEMS CHANGING LOW PROFILE & RUN<br />
FLAT TIRES?<br />
The Corghi Artiglio 50 easily handles these and only<br />
requires one person to work the machine.<br />
DO YOU FIND THAT YOU DAMAGE WHEEL RIMS?<br />
The Corghi Artiglio 50 does not require tire levers and<br />
handles expensive alloys with kid gloves (i.e. no scratches<br />
or marks).<br />
WOULD YOU LIKE TO SPEED UP THE AMOUNT OF TIME IT<br />
TAKES TO CHANGE TIRES?<br />
The Corghi Artiglio 50 is 50% faster than ordinary tire<br />
changers thanks to the new single arm bead breaker. Faster<br />
turnaround means increased productivity.<br />
DO YOU FIND IT AN EFFORT TO CHANGE<br />
MORE DIFFICULT TIRES?<br />
The Corghi Artiglio 50 saves your back by mounting the<br />
wheel via a special lifting cradle automatic operation.<br />
REGIONAL DISTRIBUTORS<br />
Montréal. . . . . . .800-663-0814<br />
Toronto. . . . . . . .800-268-7432<br />
Winnipeg . . . . . .204-953-6644<br />
Saskatoon. . . . . .306-242-6080<br />
ARTIGLIO 50<br />
30 th 30 th<br />
anniversary anniversary anniversary anniversary anniversary anniversary<br />
Importer of CORGHI products in Canada<br />
Edmonton . . . . . .888-458-8055<br />
Calgary. . . . . . . .403-287-3021<br />
Vancouver. . . . . .888-240-1481<br />
Kelowna . . . . . . .888-303-6830
Wheels<br />
Custom Wheels in Winter<br />
What to Do With Fancy<br />
Wheels in Winter<br />
Have you noticed that many of your customers have nice cars with fancy wheels? Indeed, many motorists<br />
have chosen to drive fancy cars, most of them Europeans, but are not necessarily aware that these wheels<br />
might need special care in winter.<br />
M ost<br />
Canadians are still under the<br />
impression that winter hits only<br />
certain parts of the country, but the last<br />
few winters have proven the opposite.<br />
Nowadays, most roads in the country are<br />
maintained for winter weather, and this<br />
often includes the use of salt, a substance<br />
well known for it’s “car damaging, corrosion<br />
producing” properties.<br />
24 <strong>Tire</strong> News TN September 2008<br />
Therefore, many Canadian motorists are<br />
becoming increasingly conscious that<br />
winter roads, no matter where in Canada,<br />
are safer if their vehicle is equipped with<br />
winter tires. However, mounting and<br />
dismounting tires on wheels can become<br />
costly and such operations will, like it or<br />
not, most probably damage said wheels.<br />
Consequently, the best advice you can<br />
give such customers is to buy an extra<br />
set of wheels for winter tires. They will<br />
avoid the tire mounting and dismounting<br />
operations as the cost of buying<br />
both wheels and tires might be recovered<br />
through the years. Some customers<br />
might argue that the car is leased<br />
for three or four years and they do not<br />
need such wheels. This is where they are<br />
wrong, as wheels that have gone through<br />
many tire changes will likely show damage<br />
that the leaser might request payment<br />
for. At any rate, they might also be<br />
able to resell the wheels (and tires) when<br />
they get rid of the car. This advice is<br />
even more important for motorists with<br />
vehicles that have 19- or 20-inch wheels<br />
with very little choice of winter tires. If<br />
possible, a slightly smaller wheel can<br />
be used with a taller winter tire that will<br />
give an identical diameter to the original<br />
product.<br />
The right choice<br />
The latest fad is to go for reproduction<br />
wheels. Many customers will choose a<br />
nice replica over a generic looking (and<br />
sometimes ugly) steel wheel. Most replica<br />
wheels will fi t well on a car or light truck.<br />
Indeed, in many cases, steel wheels will not<br />
fi t on fancy cars with oversized brake disks.<br />
A replica wheel will cost more than twice<br />
the price of a steel wheel but half the price<br />
of an original wheel—unless your customer<br />
insists on having original wheels!<br />
TPMS<br />
Éric Descarries<br />
104420.662@compuserve.com<br />
Many cars and light trucks on the road<br />
today come equipped with <strong>Tire</strong> Pressure<br />
Monitoring Systems, a.k.a. TPMS.<br />
Consequently, installing replica (or steel)<br />
wheels for winter will require the addition<br />
of the TPMS device, an accessory that<br />
could add $300 to $400 to the bill. Be<br />
sure to be able to reset the TPMS device<br />
in the dashboard. Some customers might<br />
insist that they can live with the warning<br />
light lit up for winter but remember, that in<br />
most of the United States, the TPMS must<br />
be operative. Such a law does not exist<br />
in Canada yet, but you never know. Also,<br />
as Serge Guénette from Pneus Express in<br />
Laval, Québec mentions, some vehicles will<br />
disable the traction control system if the<br />
TPMS is not working properly!
Used wheels?<br />
What do you do if your customer insists on having used wheels<br />
installed? Guénette warns technicians that used wheels will often<br />
not fi t properly or are damaged—some are even slightly bent.<br />
“Consequently, there is no good deal there,” says Guénette. “Your<br />
customer is better served if you get him replacement wheels, even<br />
custom and replica wheels, from major distributors such as Fast<br />
Wheels, Palmar, Grand Prix Import, and others.”<br />
What if…<br />
But what if your customer is still not interested in winter wheels?<br />
The best advice you can give him is to buy cleaning and polishing<br />
products for alloy wheels in order to protect them from salt and<br />
dirt. With any chance, you will have a good display of the proper<br />
products or better still, you will provide a maintenance service<br />
that will generate profi ts for your business. It is not a matter of<br />
scaring your customers, but they should be aware that severely<br />
corroded wheels can fail!<br />
Finally, you have probably designated an area of your business<br />
for storing summer (and later, winter) wheels and tires. Such a<br />
service is very appreciated by regular customers. Be sure to thoroughly<br />
clean the wheels and tires and to protect them with the<br />
appropriate waxes. TN<br />
OFFICIAL SUPPLIER OF<br />
PRODUCTS IN CANADA<br />
THE LEADING SPECIALIST IN TIRE RACKING<br />
T. 1-800-754-9432<br />
info @mskcanada.com<br />
www.mskcanada.com
Jil McIntosh<br />
jil@ca.inter.net<br />
Be <strong>Tire</strong> Smart: Another Successful Campaign<br />
Study Shows Consumers Are<br />
Getting the Message<br />
Once again, the Rubber Association of Canada has recorded another successful Be <strong>Tire</strong> Smart week. This<br />
year, the consumer education event ran from May 12 to 18, across Canada.<br />
W e’ve<br />
“<br />
made it so that it always falls<br />
before the May long weekend,”<br />
said Gilles Paquette, Communications manager<br />
for RAC. “That’s really when the long<br />
weekends start and people tend to travel.<br />
The summer buzz is just around the corner<br />
and people want to get ready for it, and<br />
we think it’s a great time to remind people<br />
that we’ve just gotten through the winter<br />
and they need to start measuring their tire<br />
pressure every single month.”<br />
Fuelled by dealer support<br />
Spread across every province and territory,<br />
Be <strong>Tire</strong> Smart Week is intended<br />
to teach consumers the importance of<br />
proper tire maintenance and inflation,<br />
and does so by reminding them that the<br />
simple program can help them save fuel<br />
26 <strong>Tire</strong> News TN September 2008<br />
<strong>Tire</strong> Recycling<br />
and money. The campaign is fuelled by<br />
dealer support, with about 900 retailers<br />
participating, and with an accompanying<br />
media blitz.<br />
“We had 16 million ‘impressions’ surrounding<br />
the week alone, which is really<br />
good for the program this year,” Paquette<br />
said. “It’s a combination of the continuous<br />
development of the Be <strong>Tire</strong> Smart brand<br />
since it began in 2002, and the partners<br />
we have on board to communicate our<br />
message and help us keep the campaign<br />
sustainable.<br />
“There’s also a rising concern for the environment,<br />
with people looking at ways<br />
they could help curb climate change. An<br />
easy way is by measuring tire pressure<br />
every month, so that becomes important.<br />
And now the rising cost of fuel brings in a<br />
whole new facet, where people are saying,<br />
‘Wow, how do I save money and make my<br />
car more fuel effi cient?’ This can save two<br />
weeks’ worth of fuel by simply measuring<br />
the tire pressure each month, and when<br />
you look at the big trucks that some<br />
people are driving, that’s a mortgage payment.<br />
So with that front and centre, it really<br />
helped boost the need to know.”<br />
Improvement in key areas<br />
Every two years, RAC commissions a consumer<br />
attitude survey to determine the ef-<br />
fect that the campaign is having. “We’ll be<br />
releasing this information in the spring of<br />
2009,” Paquette said. “In the last one we<br />
saw improvement in a couple of key areas<br />
where we were focusing our education. The<br />
number of people who didn’t know where<br />
to look for the recommended tire pressure<br />
went down, as well as the number who<br />
looked in the wrong place, like the tire sidewall.<br />
So people weren’t just checking the<br />
pressure, but they also knew where to look.<br />
That was a key indicator to us, because it<br />
showed the number of people who didn’t<br />
know had dropped by 17 to 20 percent.<br />
This time, we’re hoping to see that people<br />
are verifying their pressure regularly and<br />
we want to see that number go up.”<br />
Videos available<br />
This year’s Be <strong>Tire</strong> Smart campaign also<br />
coincided with the release of three new<br />
consumer videos, on tire pressure, tire<br />
tread, and rotation, alignment, and balance.<br />
Consumers can watch them through<br />
the Be <strong>Tire</strong> Smart website; they are also<br />
available on DVD, already looped for<br />
automatic playback, for retailers who<br />
want to show them on televisions in the<br />
waiting room. Paquette said that a number<br />
of major banners and independent<br />
shops are already showing them. They’re<br />
available for $20 to cover shipping and<br />
handling through www.betiresmart.ca or<br />
www.rubberassociation.ca. TN
Michelin Green <strong>Tire</strong>s Save<br />
10 Billion Litres of Fuel<br />
M ichelin<br />
has announced that its<br />
“green tires” have saved a cumulative<br />
10 billion litres of fuel and avoided<br />
more than 27 million tons of CO emissions<br />
2<br />
since the energy-saving tires were introduced<br />
to the market in 1992. The company<br />
has sold 600 million of its green tires<br />
worldwide over the past 16 years, which<br />
equals a savings of about 45 litres of fuel<br />
and 240 pounds of CO each second.<br />
2<br />
every fi ve for automobiles, and up to one<br />
out of every three in commercial trucks.<br />
Michelin’s goal is to design tires that<br />
help to reduce fuel consumption, while<br />
maintaining the same high performance in<br />
safety and tread life; the green tires, produced<br />
for passenger car, light truck and<br />
commercial truck applications, are optimized<br />
for fuel economy through reduced<br />
rolling resistance and weight.<br />
<strong>Tire</strong> News:Layout<br />
The company reports<br />
1 7/25/2008<br />
that the effect<br />
12:37<br />
of<br />
PM<br />
Over<br />
Page<br />
16 years,<br />
1<br />
the manufacturer has de-<br />
tires can use up to one tank of fuel out of veloped four generations of green tires,<br />
From left to right:<br />
Paris, October 30, 2007<br />
Berlin, October 30, 2007<br />
New York City, October 30, 2007<br />
Shanghai, October 30, 2007<br />
including the Michelin Latitude Tour <strong>Tire</strong>,<br />
the latest addition for North America. The<br />
company allocates nearly four percent of<br />
its annual net sales to research and development<br />
and has made the design of these<br />
tires a key component of its innovation<br />
strategy.<br />
In 2007, Michelin raised awareness of its<br />
green tires when it projected meters showing<br />
the fuel and emissions savings on major<br />
landmarks in Berlin, New York City, Paris<br />
and Shanghai. TN<br />
OTR TIRES & RUBBER TRACKS<br />
MULTI-PURPOSE BACKHOE LOADER L3 GRADER DURATOUGH RADIAL<br />
DRIVING PRODUCTIVITY<br />
For more information please contact us at 1-800-361-5441,<br />
info@solideal.ca or visit our website www.solideal.ca.
SPECIAL REPORT<br />
Éric Descarries 104420.662@compuserve.com<br />
The Dawn of a New Era<br />
It’s September. In a few weeks, your customers will start knocking on<br />
your door asking for winter tires. There is a wide array of winter tires on<br />
the Canadian market. Some are more expensive, others, less. Some are<br />
specifi c to certain vehicles, others are for most budgets. Here is what you<br />
can get to satisfy the needs of all your customers.<br />
BFGoodrich remains one of Michelin’s popular brands as far as winter tires are concerned. There are still three<br />
winter tires in its catalogue and all are affordable. But there are no performance tires in the line-up.<br />
• Winter Slalom: A very affordable tire for 35 wheel sizes from 13 to 16 inches in the 80 to 55 series with Q<br />
and S speed ratings. Note that studs are available as an option. Quite a few sizes are available with white<br />
sidewalls.<br />
• All-Terrain T/A: This is a 4x4 truck tire with the winter logo on its sidewalls. It is offered in 37 sizes with<br />
prices ranging from medium to more or less expensive. For 14- to 20-inch wheels in the 75 to 55 series<br />
including the 27x8.50 to 37x12.50 ranges. Studs are not available (note that the LT315/70R17 does not bear<br />
the winter logo).<br />
• Commercial T/A: This tire is one of the rare commercial truck tires with the winter logo. It remains available<br />
in seven sizes for 15- and 16-inch wheels, from 215 to 265 in the 75 and 85 ratios with 6 to 10 plies, all<br />
at a relatively affordable price.<br />
Continental has a wide array of winter tires to offer, including some designed for 4x4 vehicles only, and even the<br />
VancoViking for vans.<br />
• ContiWinterContact TS810S: A performance winter tire available in more than 30 sizes for 15- to 19-inch<br />
wheels. It is offered in the 65 to 30 ratios with H, V, and W speed ratings. This tire is recognizable by its rib<br />
oriented design and wider sipes on the inner shoulder for better snow absorption. Sipe spacers prevent them<br />
from closing during surface contact.<br />
• ContiVikingContact 3: Continental’s environmentally-friendly tire is available for most passenger cars and very<br />
light trucks on the road. It is offered in more than 35 sizes for wheels from 13 to 17 inches in the 80 to 55 ratios.<br />
• ContiWinterViking 2: Another popular tire within the Continental family, the ContiWinterViking 2 is available<br />
in 30 sizes for wheels from 13 inches to 17 inches in the 80 to 50 ratios. Continental claims that it is the<br />
fi rst asymmetrical studdable tire with Nordic silica compound.<br />
• ContiCrossContact Winter: This light truck and SUV tire is available in the Q, T, H, and V speed ratings for<br />
65 to 35 ratios and 16- to 21-inch wheels. This type of tire is not studdable. Perfect for AWD vehicles, the<br />
tire has an advanced silica compound and strong siped block design.<br />
28 <strong>Tire</strong> News TN September 2008<br />
Q . . . . . . . . . . 160 km/h<br />
R . . . . . . . . . . 170 km/h<br />
S . . . . . . . . . . 180 km/h<br />
T . . . . . . . . . . 190 km/h<br />
H . . . . . . . . . . 210 km/h<br />
V . . . . . . . . . . 240 km/h<br />
W. . . . . . . . . . 270 km/h<br />
Winter Slalom<br />
Commercial T/A<br />
ContiWinterContact TS810S<br />
ContiCrossContact Winter
Bridgestone makes winter tires for any type of car, performance vehicle, and light truck.<br />
Cooper has an large selection of car and light truck winter tires, some at very<br />
reasonable price.<br />
• Weather-Master S/T2: This passenger car tire is back with its snow channel<br />
technology and advanced sipes design. It is again offered in 50 sizes for 13- to<br />
18-inch wheels in the 80 to 45 series with S and T speed ratings. This is a<br />
studdable tire with some sizes available with white walls.<br />
• Discoverer M+S: A light truck and SUV tire available in 25 sizes for 14- to<br />
20-inch wheels in the 70 to 55 series. It shows Q and S speed ratings and<br />
there are some sizes that are available with raised white letters.<br />
2009 WINTER TIRES<br />
• Blizzak WS-60: Introduced last year, the Blizzak WS-60 replaces the older WS-50 and REVO-1.<br />
Bridgestone uses an innovative compound with this Blizzak for better traction. The WS-60 is available<br />
in 40 sizes for wheels from 14 to 17 inches in the 70 to 45 series, all with an R speed rating.<br />
• Blizzak MZ-03: This specifi c run-fl at model is available in only two sizes, 245/40R18 (for the Lexus<br />
SC 430) and 165/65R14, both non-studdable.<br />
• Blizzak DM-Z3: This tire was designed for SUVs. It remains available in 39 sizes for wheels from<br />
15 to 20 inches, including an LT235/75R15 in the 75 to 50 series, all with a Q speed rating. The<br />
Winter Dueler DM-Z2 is still available in many sizes.<br />
• Blizzak LM-50 Run Flat: This unique tire is a specially designed 225/60R17 model that goes on the<br />
Toyota Sienna van.<br />
• Blizzak LM-25: This is another directional tire that remains available in 44 sizes for 16- to 20-inch<br />
wheels in the 55 to 35 ratios and H and V speed ratings, some including run-fl at capabilities.<br />
• Blizzak LM-25 4x4: This directional tire specially designed for 4x4 vehicles is available in 15 sizes<br />
for 16- to 20-inch wheels in the 55 to 35 ratios with H and V speed ratings.<br />
• Blizzak LM-22: This directional tire for performance cars is still offered in 18 sizes for 15- to 18inch<br />
wheels of the 55 to 35 series and H and V speed ratings, including some run-fl at applications<br />
for cars such as BMW. Cannot be studded and prices are pretty high.<br />
Blizzak WS-60<br />
Blizzak LM-25<br />
• Blizzak LM-18: A very specifi c model, the LM-18 is offered only in two sizes, 145/65R15 and 175/75R15, with a T speed rating. This<br />
tire is aimed at the German Smart minicar.<br />
• W965: A commercial truck tire offered in eight sizes for 16- and 17-inch wheels in the 85 and 75 series, it has a Q speed rating. The tire<br />
is not studdable. Note that the 235/60R17 is not a LT model.<br />
Weather-Master S/T2 Discoverer M+S<br />
September 2008 TN <strong>Tire</strong> News 29
SPECIAL REPORT<br />
Dunlop is within the Goodyear group and is considered a European concept. Though there are many different winter<br />
tires available within the brand, the featured products for next winter are the Grandtrek SJ6 for trucks and SUVs and<br />
the Winter Sport 3D for cars.<br />
• Grandtrek SJ6: This light truck and SUV (including the new crossover SUVs) tire is available in 22 sizes in the<br />
80 to 55 ratios with a Q speed rating. This tire shows an aggressive tread pattern and relies on special rubber<br />
compound. It features a Silica reinforced compound for better grip on ice and a unique zigzag tread design for<br />
powerful traction and braking.<br />
• SP Winter Sport 3D: This winter tire is mostly aimed at performance vehicles, but is also a great tire on dry<br />
pavement. For great road handling on ice and snow, it features ATSS (Active Sipe System) with reactive silica<br />
for elasticity at lower temperatures. It is offered in more than 20 sizes for 15- to 19-inch wheels in the 65 to 35<br />
ratios and H and V speed ratings.<br />
<strong>Firestone</strong> celebrates the return of this legendary brand now included on the sidewall of the Winterforce and<br />
Winterforce UV tires. These tires were covered in more detail in our August 2008 issue.<br />
• Winterforce: : This tire is available in 34 sizes for 15- to 17-inch wheels in the 80 to 55 series with a S speed<br />
rating. The tire is studdable.<br />
• Winterforce UV: : This is the same Winterforce tire but for light trucks and SUVs. It is available in 18 sizes<br />
for 15- to 17-inch wheels in the 75 to 65 ratios and S speed rating.<br />
General <strong>Tire</strong> introduced the Altimax Arctic winter tire last year; it is a<br />
European product designed for North American applications.<br />
• Altimax Arctic: : Available in 26 sizes for<br />
13- to 17-inch wheels in the 70 to 45<br />
series and a Q speed rating, this tire<br />
is studdable.<br />
Altimax Arctic<br />
Gislaved has its own group of followers in Canada; indeed, it is<br />
particularly sought after by Volvo owners.<br />
• Nord*Frost 5: This tire is an advanced version of the former<br />
Nord*Frost 3. It is available in more than 40<br />
sizes for 13- to 18-inch wheels in the 80 to<br />
40 series and all have a T speed rating.<br />
Gislaved also offers the possibility of a<br />
new generation of “brilliant” studs.<br />
30 <strong>Tire</strong> News TN September 2008<br />
Nord*Frost 5<br />
Grandtrek SJ6<br />
Winterforce<br />
Hercules has only one line of winter tires, known as the Avalanche<br />
brand. It is quite affordable.<br />
• Avalanche X-Treme: Hercules brings back this popular line<br />
of tires designed to satisfy almost every kind of car and light<br />
truck owner. It remains available in 39 sizes for cars with 14- to<br />
17-inch wheels in the 65 to 45 series with S and T speed ratings.<br />
Some are available with white sidewalls. For SUVs, the<br />
Avalanche X-Treme X-Treme is still available in 16 16 sizes for 15- 15- to 20-inch 20-inch<br />
wheels in the 70 70 to 55 55 series and S speed rating. Finally, for light<br />
truck owners, Avalanche offers the<br />
LT line of X-Treme winter tires<br />
in 13 sizes from LT235/75R15<br />
to LT275/70R17 with a Q<br />
speed speed rating. rating.<br />
Avalanche X-Treme
2009 WINTER TIRES<br />
Goodyear relies mostly on its European subsidiaries for the production of its winter tires. The<br />
better part of its line-up is carried over and includes the very popular<br />
Ultra Grip family of tires, in which we fi nd the Ultra Grip Ice, the<br />
Ultra Grip 7 (a specifi c tire available only in a few sizes), and<br />
the Ultra Grip GW3. For light trucks, the Wrangler Silent<br />
Armour and Fortera Triple Tred bear the winter logo, or better<br />
still, the Ultra Grip SUV.<br />
• UltraGrip Performance: This most recent winter<br />
tire is now offered in 17 sizes for performance cars<br />
with 16-to 18-inch wheels in the 55 to 40 series with<br />
H and V speed ratings. This tire’s main feature is that<br />
it has enhanced traction and control in winter driving<br />
conditions, but maintains performance and handling<br />
when roads are dry. Its Tread-Lock microgrooves lock<br />
together to adapt to changing road conditions.<br />
UltraGrip Performance<br />
Hankook offers a complete line of winter tires with affordable prices considering their quality.<br />
• W300 Icebear: This performance tire is back with its asymmetrical design to deal with<br />
slippery winter weather conditions including wet, snow, and ice. Available in 50 sizes<br />
for 15- to 18-inch wheels in the 65 to 35 series with T, H, and V speed ratings. It is sold<br />
at moderate to high prices but is not studdable.<br />
• Winter I*Pike W409: This is Hankook’s most recent passenger car tire. It is available<br />
in 46 sizes for 13- to 18-inch wheels in the 70 to 45 series with Q, S, and T speed ratings.<br />
It is studdable.<br />
• Dynapro I*Pike RW07: A most recent tire designed for SUVs, it is available in 13<br />
sizes for 15- to 17-inch wheels in the 75 to 65 ratios and it is studdable.<br />
• I*Pike RW11: This is a brand new tire designed for SUVs and light trucks. It is offered<br />
in 11 sizes for 18- and 20-inch wheels and it is studdable. It comes in the 70 to 50<br />
ratios with a T speed rating.<br />
Winter I*Pike W409 I*Pike RW11
SPECIAL REPORT<br />
Laramie returns as a brand of very affordable tires. It is also known<br />
under the Eldorado brand.<br />
• Saxon Snowblazer: This affordable passenger car and van tire<br />
is available in 44 sizes for 13- to 17-inch wheels in the 80 to 45<br />
series with S and T speed ratings.<br />
• Saxon Snowblazer SUV: This is a tire for light trucks and SUVs.<br />
It is available in some 16 sizes for 15- to 17-inch wheels in the 75<br />
to 65 ratios all with a S speed ratings.<br />
• Saxon Trailcutter M+S: This Laramie-Eldorado tire is designed<br />
for hard working light trucks. It comes in 13 sizes for 15- to 17-inch<br />
wheels in the LT 80 to 70 ratios including a 31 x 10.50 R15 LT size.<br />
Nokian is back with a full array of products,<br />
including its new Hakkapeliitta 4 and 5, the<br />
popular RIS, the WR, the W, and the new WR<br />
G2, which was fully described in our August<br />
2008 issue. Nokian also introduces another new<br />
product, the Hakkapeliitta R. The company also<br />
markets a less expensive brand, the Nordman.<br />
• Hakkapeliitta R: This new studless winter tire features Canola<br />
oil for its environmentally friendly construction. It has an original<br />
tread design and is available in 44 sizes for 13- to 20-inch wheels<br />
with an R speed rating<br />
Uniroyal is Michelin’s very affordable brand and there still is only one<br />
winter tire in its catalogue. Once again, the line-up is carried over for<br />
the coming season.<br />
• Tiger Paw Ice & Snow: This passenger<br />
car tire is available in 37 sizes for 13- to<br />
16-inch rims in the 80 to 60 series with<br />
Q and S speed ratings. Some sizes are<br />
available with whitewalls and the tire<br />
is studdable.<br />
32 <strong>Tire</strong> News TN September 2008<br />
Hakkapeliitta R<br />
Tiger Paw Ice & Snow<br />
Other than a few new sizes in its regular line-up for 2008-09, Kumho<br />
now offers a new product, the I’ZEN KW23. By the way, some Kumho<br />
tires are sold under the Marshal brand name.<br />
• I’ZEN KW23: This new tire hits the market with a very aggressive<br />
tread pattern which displays a 4-channel<br />
grooved tread. Zigzag sipes minimize<br />
slippage and uneven wear. This tire is<br />
available in nine sizes for 14- to 17-inch<br />
wheels within the 65 to 40 series<br />
including T, H, and V speed ratings. It<br />
is not studdable.<br />
I’ZEN KW23<br />
Toyo has a well known winter tire line-up. There are very few<br />
changes since last season.<br />
• Observe G-02 Plus: This very popular product includes a tread<br />
compound with microscopic nut shell particles for better traction.<br />
Toyo calls it the Microbit technology. This tire is designed<br />
for 13- to 20-inch rims, is available in the 75 to 50 series with Q<br />
and T speed ratings. The tires are not studdable.<br />
• Garit KX: This is the performance winter tire of the brand.<br />
Sold at an affordable price, it is offered in more than 20 sizes<br />
for 15- to 19-inch wheels in the 55 to 40 series with an H<br />
speed rating.<br />
• Snowprox S952: Another performance tire, it comes in more<br />
than 25 sizes. It shows a directional tread pattern and it is<br />
available for 15- to 18-inch wheels in the 55 to 40 series. Like<br />
most Toyo products, it includes the Microbit technology and<br />
comes with H and V speed ratings. Not studdable.<br />
• Open Country G-02 Plus: This is Toyo’s winter tire for lightduty<br />
trucks and SUVs. It too has the<br />
Microbit technology. The tire is<br />
available in more than 50 sizes<br />
for 15- to 20-inch rims in the 75<br />
to 35 series, even LT, all with<br />
Q, S, T, and H speed ratings,<br />
but it is not studdable.<br />
Observe G-02 Plus
2009 WINTER TIRES<br />
Maxxis International is introducing new winter tires for the 2008-09 season. The fi rst one,<br />
the MA-PW Presa Ice, was detailed in our August 2008 issue.<br />
• MA-PW High Performance Snow Terrain: : This tire is<br />
pinned-holed for studs and has a specially formulated soft<br />
tread compound for traction on ice and in snow. It shows<br />
additional deep V-grooves to expel water for better wet<br />
handling. It also has a special low-noise tread pattern<br />
pitch sequence for a very quiet ride.<br />
• MA-W1 Wintermaxx: : This tire features an unidirectional<br />
tread tread design design and advanced tread compound compound<br />
formulation. This performance tire has multiple<br />
grooves and optimized contact footprint.<br />
MA-PW Presa Ice<br />
Michelin has quite a few new products to offer in 2008-09, including its new X-Ice Xi-2.<br />
• X-Ice Xi2: This is Michelin’s newest winter tire and it is available in 42 sizes for 13- to<br />
18-inch wheels with a T speed rating, enough to cover some 90% of the market. It is not<br />
studdable (the tire was covered in detail in our August 2008 issue).<br />
• X-Ice: Though Michelin has launched its new X-Ice Xi2 tire, there are still some X-Ice<br />
tires available in specifi c sizes.<br />
• Latitude X-Ice: This light-truck and SUV tire is comparable to the X-Ice. 23 sizes are<br />
available for 15- to 18-inch wheels in the 75 to 55 series with a Q speed rating. There is a<br />
Latitude Alpin HP tire for performance SUVs.<br />
• Pilot Alpin PA3: This most recent performance tire is designed for 16- to 18-inch rims<br />
and 55 to 40 series of the V speed rating. It is not available with studs.<br />
• Primacy Alpin PA3: This is another recent Michelin product, but it is designed for more<br />
popular cars and and very light trucks. trucks. It is available in in 19 sizes for 15- to 17-inch wheels in in<br />
the 65 to 45 45 ratios with with a H speed rating.<br />
X-Ice Xi2 Pilot Alpin PA3
SPECIAL REPORT<br />
Pirelli has an all-new Sottozero Serie II tire to offer its customers in 2008-09. Pirelli tires remain among<br />
premium products.<br />
• Winter Sottozero Serie II: This improved Sottozero was largely described in our August 2008 issue.<br />
It will ultimately be available in 36 sizes for 65 to 30 series in the H, V, and W speed ratings.<br />
• Winter 210/240/270 Sottozero: Performances tire available in many sizes for 16- to 19-inch, and<br />
even 20-inch wheels. Many sizes correspond to a run-fl at tire. These products are available with H, V,<br />
and W speed ratings.<br />
• Winter Carving/Edge: A more current Pirelli tire, it is available in most sizes for most current<br />
vehicles and even performance SUVs with 17- and 18-inch wheels in the Carving Edge version. These<br />
tires can be studded.<br />
• Scorpion Ice & Snow: An SUV product with T, H, and V speed ratings. It is now available in most<br />
sizes and even for 18-, 19-, 20- and 21-inch wheels!<br />
• Winter Chrono: This is a new product from Pirelli, a studdable commercial van tire that is designed<br />
to maximize traction and braking on snow and ice.<br />
Vredestein is a Dutch manufacturer that produces high quality tires.<br />
Here are some of its biggest products for the upcoming season.<br />
• Snowtrac 2: This tire is an improved version of the Snowtrac and<br />
includes the Silica Nova 7C technology. It is available for 14- to<br />
16-inch wheels in the 65 to 50 series with T and H speed ratings.<br />
This tire cannot be studded.<br />
• Wintrac Xtreme: This high performance Vredestein tire shows<br />
a W footprint developed by designer Giugiaro. It is available in 13<br />
sizes for 16- to 18-inch wheels in the 55 to 35 series, with V or W<br />
speed ratings. This high-priced product cannot be studded.<br />
• Wintrac 4 Xtreme: This high performance product was designed<br />
for SUVs. It is available in more than 20 sizes for vehicles with 16-<br />
to 20-inch wheels in the 70 to 40 series. H and V speed ratings are<br />
included.<br />
Winter Sottozero Serie II<br />
Winter Chrono<br />
This year, Yokohama’s array of winter tires includes an enhanced<br />
range of sizes in each of its popular models—the Ice Guard IG20,<br />
the Geolandar I/T G072, and the W.drive.<br />
• Ice Guard IG20: Yokohama’s latest tire will fi t 55 wheel sizes<br />
from 13 to 18 inches in the 80 to 40 series with Q, R, or T<br />
speed ratings. The IG20 is not studdable, but it is affordable.<br />
• Geolandar I/T G072: This tire is also a very recent product.<br />
It is designed for light trucks and SUVs and will fi t 35 wheels<br />
with 15- to 20-inch rims in the 75 to 65 series (including the<br />
31x10.5R) with Q and R speed ratings. Like the IG20, the I/T<br />
combines two effective water absorption technologies in the<br />
compound to deal with the worst winter traction conditions.<br />
• W.drive: This is an all-new winter tire and it is designed<br />
for premium high performance cars such as BMW, Lexus,<br />
Mercedes-Benz, and Volvo. This tire is now available in 24<br />
sizes for 16- to 19-inch wheels.<br />
Snowtrac 2 Wintrac Xtreme<br />
Ice Guard IG20<br />
34 <strong>Tire</strong> News TN September 2008
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INDUSTRY<br />
NEWS<br />
Bridgestone May Close Air Spring Plant<br />
Bridgestone Americas Holding (BAH) announced plans to close its <strong>Firestone</strong> Industrial Products Co. air<br />
spring plant in Noblesville, IN and sent a “Notice of Potential Plant Closure” to the United Steelworkers<br />
representing workers at the 72-year-old plant. The plant will likely be closed in 2009.<br />
Airide brand air springs for commercial truck and passenger vehicles is produced by this company and<br />
they claim that global competition is “making it diffi cult” for the plant to remain competitive. No fi nal<br />
decision on the future of the plant has been made.<br />
Said Mike Cerio, president of <strong>Firestone</strong> Industrial Products, “Our main competitors are manufacturing<br />
in low-cost producing countries, making it very diffi cult for FSIP to continue to operate this facility, one<br />
which is hampered by aging equipment, the world’s highest wage and benefi t structure and a mature<br />
domestic market.<br />
“High manufacturing and logistics costs prohibit us from exporting our products from this facility into<br />
these emerging markets,” he said. “Meanwhile, imports from lower-cost manufacturers abroad are gaining<br />
ground in the U.S. Even with substantial new capital investment, market forces make it extremely diffi cult<br />
for the Noblesville plant to be globally competitive.”<br />
Vehicle Lift Accessories Can Be Certifi ed<br />
Vehicle lift accessories, like adapters, adapter extensions, and rolling jacks, enable technicians to perform<br />
more services on a greater range of vehicles than they could with a standard lift. Like vehicle lifts themselves,<br />
these accessories can be third-party certifi ed to meet ANSI/ALI ALCTV-2006 safety standards.<br />
In fact, the <strong>Automotive</strong> Lift Institute (ALI) states that “the use of non-certifi ed options or accessories on<br />
a certifi ed lift will void the certifi cation of the lift.” Building codes for every U.S. state and much of Canada<br />
require that all installed vehicle lifts be certifi ed.<br />
Certifi cation ensures that the components meet industry standards for strength, quality, structural<br />
integrity, functionality and safety.<br />
For more information about Rotary Lift accessories, contact your local Rotary distributor, call Rotary<br />
at 1-800-640-5438 or visit www.rotarylift.com. For more information about ALI and lift standards, visit<br />
www.autolift.org.<br />
www.aiacanada.com AIA Canada 10<br />
www.assetengineering.com Asset Engineering Corp. 8, 39<br />
www.atlastire.com Atlas <strong>Tire</strong> Wholesale 17, 21<br />
www.bridgestone-fi restone.ca Bridgestone 40<br />
www.carrus.ca Carrus Technologies 31, 33, 37<br />
www.continentaltire.ca Continental <strong>Tire</strong> 13<br />
Duret & Landry 23<br />
www.herculestire.ca Hercules <strong>Tire</strong>s 11, 18, 19<br />
www.kumhotire.ca Kumho <strong>Tire</strong>s 7<br />
www.mskcanada.com MSK Canada 25<br />
www.oktire.com O.K. <strong>Tire</strong> 9<br />
www.pirelli.ca Pirelli 5<br />
www.premaproducts.com PREMA 35<br />
www.sema.org SEMA 36<br />
www.solideal.ca Solideal 27<br />
www.tiremax.ca TIREMAX 2<br />
www.tcstire.com <strong>Tire</strong> Company Solutions 6<br />
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TIA Advice<br />
Watch Out for These<br />
Five Common Myths About <strong>Tire</strong>s<br />
With the price of oil and rubber at, or near, all-time highs, keeping your customers’ tires in proper working<br />
order has become even more critical. The <strong>Tire</strong> Industry Association wants to dispel the top fi ve common<br />
myths about tires in order to help consumers get the most out of their tires. Feel free to share these facts<br />
with your customers.<br />
MYTH # 1: Just because a tire has<br />
low tread depth, it’s still OK to drive.<br />
FACT: Driving on tires that are below 2/32” tread depth is<br />
not only potentially dangerous to you and others on the<br />
road, you are not really saving money, because it can drastically<br />
decrease your ability to drive in adverse conditions,<br />
such as rain or snow. The results could be far more costly<br />
than the price of replacement tires. Consumers<br />
should visually inspect their tires (including<br />
their full-size spare tire, if applicable)<br />
and check tire infl ation pressure every<br />
month.<br />
MYTH # 2: If you increase<br />
tire pressure to the maximum<br />
recommended tire<br />
pressure, or even overinfl ate<br />
them, you will get better gas<br />
mileage.<br />
FACT: While this myth is increasingly<br />
popular with “hypermilers,”<br />
the truth is that inflating<br />
tires at, or beyond, the<br />
maximum recommended pressure<br />
can not only decrease tread wear<br />
prematurely, it can also make tires<br />
more susceptible to impact breaks from<br />
such things as potholes. <strong>Tire</strong>s need to be<br />
infl ated to the pressure indicated on the vehicle’s<br />
tire placard, commonly located on the<br />
edge of the driver’s door, the doorpost, glove<br />
box, or fuel door.<br />
MYTH # 4: It’s OK to drive a car with one or<br />
more tires that have a slow leak, as long as<br />
you stop frequently to refi ll the air.<br />
FACT: This is potentially dangerous, because<br />
water can seep into the penetration and cause<br />
permanent internal damage to the steel belts.<br />
Any leaks—whether slow or fast—should be repaired<br />
by a tire service professional immediately.<br />
38 <strong>Tire</strong> News TN September 2008<br />
Top Five Consumer Myths About <strong>Tire</strong>s<br />
www.tireindustry.org<br />
MYTH # 3: If a tire becomes punctured by a nail or other foreign object, it<br />
can be repaired without taking the wheel off the car.<br />
FACT: The only correct way to repair a tire is by taking it off of the car. On-the-wheel<br />
repairs do not ensure the tire’s structural integrity, and there may be damage<br />
caused by the puncture that will not be detected. TIA advises consumers to ask<br />
their tire repair professional if they are repairing tires on- or off-the-wheel before<br />
agreeing to the repair.<br />
MYTH # 5: Using petroleum- or siliconebased<br />
tire cleaners/shines won’t damage<br />
tires.<br />
FACT: Many popular tire cleaners/shines contain<br />
petroleum or silicone products, which<br />
will damage the rubber. <strong>Tire</strong> manufacturers<br />
add a wax-based protectant that helps to<br />
protect the tire against ozone, which will<br />
cause the tire to begin to crack and dry rot.<br />
This wax protectant is forced to the surface<br />
every time a tire is flexed as it rolls. The<br />
silicone ingredient in many common tire<br />
shine products dissolves this wax protectant,<br />
thus increasing the tires vulnerability to<br />
dry rot. Consumers are advised to read the<br />
label when shopping for a tire cleaner/shine,<br />
and make sure there are no petroleum- or<br />
silicone-based ingredients.<br />
“These are just a few of the common myths that are costing consumers gas, money,<br />
and even their lives,” said TIA senior vice president of Training Kevin Rohlwing. “As<br />
with battling most myths, the best weapon is knowledge. One way to gain knowledge<br />
is to speak with their local TIA member tire service shop.”<br />
For more information, consumers can visit the TIA website: www.tireindustry.org. TN<br />
✃<br />
✃
Even a plow can’t<br />
bite the ice and<br />
crunch the snow<br />
the way Blizzak TM<br />
can<br />
as the Official <strong>Tire</strong><br />
of Winter. TM<br />
bridgestonetire.com<br />
1-800-807-9555<br />
tiresafety.com