In touch with life - Eppendorf
In touch with life - Eppendorf In touch with life - Eppendorf
Service products 291 Cell Technology Performance Plans Value of Preventive Maintenance Periodically inspection and preventive maintenance of your instruments ensure that the cell manipulation instruments are consistently operating at peak performance and are ready for use. This is extremely important for In Vitro Fertilization (IVF) techniques like: Intracytoplasmic Sperm Injection (ICSI) and Pre-Implantation Genetic Diagnosis (PGD). This includes cleaning of all external parts, visual checking of all sensitive parts and stability testing. Where applicable the following services are also included: checking leak tightness, analyzing device data, and exchange of oil and wear and tear parts. A complete and final system test will be performed. Certification Service Installation and Operational Qualification (IQ/OQ) services are available for all instruments. IQ/OQ assures that your Eppendorf ® instrumentation is delivered, installed and operating according to manufacturer specifications. This service also includes cleaning of internal assemblies and electrical testing where applicable. We support you with establishing your documentation in regulated working areas issuing OQ certificate. Features of Eppendorf Performance Plans ‡‡ Eppendorf customer care and quality commitment ‡‡ Only use of genuine and quality inspected Eppendorf parts ‡‡ Certified service reports Long-term benefits: ‡‡ Reliable system operation over the total system lifetime ‡‡ GLP compliant documentation For more information go to www.eppendorfna.com/epservices. In selected countries only. Service offers Performance Plans Recommended service period is once per year. Electroporators Electroporator 2510 TM , Eporator ® Multiporator ® Microinjectors CellTram ® Air Microinjectors CellTram Oil, CellTram vario Microinjectors FemtoJet ® , FemtoJet express Micromanipulators InjectMan ® NI 2, PatchMan NP 2, TransferMan ® NK 2 Preventive Maintenance: Preventive Maintenance* 4309870005 5176870003 5176871000 5247870000 5188870009 Certification Service: Operational Qualification (OQ) 4309870102 5176870100 5176871107 5247870107 5188870106 according to manufacturer specification Electrical testing 4309870200 according to country-specific regulations 4309870200 4309870200 8 | Sevice | Cell Technology *Spare parts that may be required are not included and will be invoiced additionally. For technical support for the Eppendorf Microdissector please inquire separately. In the U.S.: Eppendorf North America 800-645-3050 · In Canada: Eppendorf Canada Ltd. 800-263-8715 E-mail: info@eppendorf.com · www.eppendorf.com
Support and Services Directory Contact Information United States Canada Business Hours: 8:30 a.m. to 6:00 p.m. EST 8:30 a.m. to 5:00 p.m. EST Phone: 800-645-3050 516-334-7500 800-263-8715 905-826-5525 Fax: 516-334-7506 905-826-5424 Address: Eppendorf North America, Inc. 102 Motor Parkway Hauppauge, NY 11788-5178 Eppendorf Canada Ltd. 2810 Argentia Road Unit #2 Mississauga, ONT L5N 8L2 Website: www.eppendorfna.com www.eppendorf.ca Email: info@eppendorf.com canada@eppendorf.com Customer Support: 800-645-3050, menu option 1 custserv@eppendorf.com 800-263-8715, menu option 1 canadacustserv@eppendorf.com Technical Service: 800-645-3050, menu option 2 techserv@eppendorf.com 800-263-8715, ext. 3231 canadaservice@eppendorf.com 800-645-3050, menu option 2 techserv@eppendorf.com www.eppendorf.com • Email: info@eppendorf.com In the U.S.: Eppendorf North America, Inc. 800-645-3050 • In Canada: Eppendorf Canada Ltd. 800-263-8715
- Page 1 and 2: In touch with life
- Page 3 and 4: 266 Cell technology Summary of appl
- Page 5 and 6: 268 Electroporation and electrofusi
- Page 7 and 8: 270 Electroporation and electrofusi
- Page 9 and 10: 272 Electroporation and electrofusi
- Page 11 and 12: 274 Microinjection and manipulation
- Page 13 and 14: 276 Microinjection and manipulation
- Page 15 and 16: 278 Microinjection and manipulation
- Page 17 and 18: 280 Microinjection and manipulation
- Page 19 and 20: 282 Microinjection and manipulation
- Page 21 and 22: 284 Microinjection and manipulation
- Page 23 and 24: 286 Capillaries for microinjection
- Page 25 and 26: 288 Capillaries for microinjection
- Page 27: 290 Capillaries for microdissection
Support and Services Directory<br />
Contact <strong>In</strong>formation<br />
United States<br />
Canada<br />
Business Hours: 8:30 a.m. to 6:00 p.m. EST 8:30 a.m. to 5:00 p.m. EST<br />
Phone: 800-645-3050<br />
516-334-7500<br />
800-263-8715<br />
905-826-5525<br />
Fax: 516-334-7506 905-826-5424<br />
Address:<br />
<strong>Eppendorf</strong> North America, <strong>In</strong>c.<br />
102 Motor Parkway<br />
Hauppauge, NY 11788-5178<br />
<strong>Eppendorf</strong> Canada Ltd.<br />
2810 Argentia Road<br />
Unit #2<br />
Mississauga, ONT L5N 8L2<br />
Website: www.eppendorfna.com www.eppendorf.ca<br />
Email: info@eppendorf.com canada@eppendorf.com<br />
Customer Support: 800-645-3050, menu option 1<br />
custserv@eppendorf.com<br />
800-263-8715, menu option 1<br />
canadacustserv@eppendorf.com<br />
Technical Service: 800-645-3050, menu option 2<br />
techserv@eppendorf.com<br />
800-263-8715, ext. 3231<br />
canadaservice@eppendorf.com<br />
800-645-3050, menu option 2<br />
techserv@eppendorf.com<br />
www.eppendorf.com • Email: info@eppendorf.com<br />
<strong>In</strong> the U.S.: <strong>Eppendorf</strong> North America, <strong>In</strong>c. 800-645-3050 • <strong>In</strong> Canada: <strong>Eppendorf</strong> Canada Ltd. 800-263-8715
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