Effective communication skills - AgriSETA
Effective communication skills - AgriSETA
Effective communication skills - AgriSETA
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Maintain and adapt oral <strong>communication</strong><br />
10<br />
Primary Agriculture NQF Level 2 Unit Standard No: 8962<br />
Note: It is required that provision is made for<br />
assimilation of information and the reproduction<br />
thereof in learners own words. The effective<br />
answering of this question entails the correct<br />
identification of the type of barrier and a short<br />
accurate explanation of the identified barriers in the<br />
category.<br />
2. Explain the physical barriers<br />
to <strong>communication</strong>.<br />
Physical barriers include all physical aspects that<br />
prevent us from sending and receiving messages<br />
effectively:<br />
• Noise – additional sounds that may affect the<br />
transfer of the message.<br />
• Poor lighting – removes the ability to “read”<br />
non-verbal <strong>communication</strong> and thus impacts<br />
on the decoding of the message.<br />
• Uncomfortable seating – discomfort can<br />
interfere with effective listening which could<br />
affect effective transfer of the message<br />
• Extremes in temperature – discomfort can<br />
interfere with effective listening and this<br />
could affect the transfer or the message<br />
• Poor audio-visual aids – affects transfer of<br />
the message through distraction and unclear<br />
written <strong>communication</strong><br />
• Delays – such as for voice messages or<br />
electronic mail impacts on the receipt and<br />
feedback in terms of the message.<br />
Version: 01 Version Date: July 2006