new - the global specialist in energy management - Schneider Electric
new - the global specialist in energy management - Schneider Electric
new - the global specialist in energy management - Schneider Electric
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On-Demand Ma<strong>in</strong>tenance<br />
<strong>Electric</strong>al Ma<strong>in</strong>tenance Contracts<br />
<strong>Schneider</strong> <strong>Electric</strong> East Mediterranean s.a.l.<br />
Tabaris, Charles Malek Avenue, Tabaris Centre 1063, 10 th Floor<br />
P.O. Box : 166223 - Beirut, Lebanon<br />
Tel. +961 1 204 502<br />
Fax +961 1 204 458<br />
www.eastmed.schneider-electric.com<br />
The contract formulas<br />
You have specific operational and f<strong>in</strong>ancial requirements. Our ma<strong>in</strong>tenance contracts<br />
are drawn-up with your <strong>in</strong>put. So as to meet your requirements,<br />
we offer three formulas for <strong>Electric</strong>al Ma<strong>in</strong>tenance Contracts :<br />
The Prevention Contract:<br />
This ensures optimum performance levels for your electrical facilities by :<br />
n manufacturer ma<strong>in</strong>tenance,<br />
n emergency support <strong>in</strong> liaison with our Service teams.<br />
The Prevention + Package :<br />
Based on <strong>the</strong> Prevention Contract, it manages budgetary variations ow<strong>in</strong>g to<br />
<strong>in</strong>tervention time dur<strong>in</strong>g <strong>in</strong>cidents, due to * option “free support”.<br />
Under <strong>the</strong> contract, <strong>Schneider</strong> <strong>Electric</strong> assumes <strong>the</strong> hourly cost of urgent curative<br />
ma<strong>in</strong>tenance.<br />
The Prevention ++ Package :<br />
This meets your f<strong>in</strong>ancial security requirements and optimises <strong>the</strong> cost of both<br />
preventive and corrective ma<strong>in</strong>tenance due to * option “free support” and ** option<br />
“free parts”.<br />
This covers <strong>the</strong> time, parts and equipment required to restart <strong>the</strong> malfunction<strong>in</strong>g<br />
elements identified <strong>in</strong> <strong>the</strong> Contract.<br />
These formulas may be adapted to your requirements <strong>in</strong> terms of service level and <strong>the</strong> scope<br />
of <strong>the</strong> services. At your request, additional options may be progressively added to <strong>the</strong> packages<br />
<strong>in</strong>-l<strong>in</strong>e with <strong>the</strong> life cycle of your facilities (e.g.: level 5 ma<strong>in</strong>tenance).<br />
The Prevention The Prevention + The Prevention ++<br />
Contract Package Package<br />
Preventive ma<strong>in</strong>tenance (levels 1 to 4) n n n<br />
Emergency on-site <strong>in</strong>tervention: 8 bus<strong>in</strong>ess hours n n n<br />
Access to ma<strong>in</strong>tenance data n n<br />
* Option “free support” n n<br />
** Option “free parts” n<br />
* Option “free support”<br />
When <strong>the</strong> Contract is executed, and throughout its term, <strong>the</strong> <strong>in</strong>tervention and travel expenses<br />
for corrective ma<strong>in</strong>tenance are estimated, set on a fixed basis, and scheduled. The cost of<br />
purchas<strong>in</strong>g parts is <strong>in</strong>voiced <strong>in</strong> addition to <strong>the</strong> Contract.<br />
** Option “free parts”<br />
The spare parts required to repair recent equipment are subject to a fixed price <strong>in</strong> <strong>the</strong> Contract.<br />
Only material expenses relat<strong>in</strong>g to obsolete equipment are <strong>in</strong>voiced <strong>in</strong> addition to <strong>the</strong> Contract.<br />
Cyprus + 357 24 812 649 • customercare.cy@schneider-electric.com<br />
Iraq + 962 6 516 6260 • customercare.iq@schneider-electric.com<br />
Jordan + 962 6 516 6465 • customercare.jo@schneider-electric.com<br />
Lebanon + 961 1 321 645 • customercare.lb@schneider-electric.com<br />
Syria + 963 11 6124799 • customercare.sy@schneider-electric.com
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