Amadeus signs 1.5 million bookings in three contracts
Amadeus signs 1.5 million bookings in three contracts
Amadeus signs 1.5 million bookings in three contracts
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PRESS RELEASE<br />
<strong>Amadeus</strong> <strong>signs</strong> <strong>1.5</strong> <strong>million</strong> <strong>book<strong>in</strong>gs</strong> <strong>in</strong> <strong>three</strong> <strong>contracts</strong><br />
Technology is decid<strong>in</strong>g distribution deals for <strong>Amadeus</strong><br />
Madrid, Spa<strong>in</strong>, 26 September, 2005: <strong>Amadeus</strong>, a global leader <strong>in</strong> technology and distribution<br />
solutions for the travel and tourism <strong>in</strong>dustry, today announced new travel agency <strong>contracts</strong> worth<br />
<strong>1.5</strong> <strong>million</strong> <strong>book<strong>in</strong>gs</strong> over <strong>three</strong> years. Big Travel/Flex Resor (Sweden), Carnival UK and W<strong>in</strong>gs<br />
Corporate Travel (South Africa) will use <strong>Amadeus</strong> po<strong>in</strong>t of sale technology to book, <strong>in</strong>voice and<br />
fulfill payment for <strong>book<strong>in</strong>gs</strong> which will be processed through <strong>Amadeus</strong>’ travel distribution system.<br />
<strong>Amadeus</strong>, the world-leader <strong>in</strong> travel reservations, made 9.3% more <strong>book<strong>in</strong>gs</strong> <strong>in</strong> the second quarter<br />
2005 than the year before, and processed 29.24% of the world’s travel agency air <strong>book<strong>in</strong>gs</strong> <strong>in</strong> the<br />
first half of this year (source: MIDT June). To extend this lead, <strong>Amadeus</strong> has <strong>in</strong>vested EUR 100<br />
<strong>million</strong> over the past <strong>three</strong> years <strong>in</strong> the development of travel agency technology solutions. Travel<br />
agency bosses with a keen eye on productivity like the efficiency of the <strong>Amadeus</strong> Sales<br />
Management Solution (Vista +ACE), which seamlessly passes book<strong>in</strong>g data to the <strong>in</strong>voic<strong>in</strong>g and<br />
payment systems.<br />
“We looked at other IT providers but none of them could provide what <strong>Amadeus</strong> does,” says Niklas<br />
Mattsson, Chief F<strong>in</strong>ancial Officer of Big Travel & Flex Resor, the third-largest leisure travel agency<br />
<strong>in</strong> Sweden. “We anticipate significant sav<strong>in</strong>gs <strong>in</strong> our overall IT spend as we move from multiple<br />
systems to the one, <strong>in</strong>tegrated…solution.”<br />
Multiple systems are no longer needed because <strong>Amadeus</strong> Sales Management Solution (Vista<br />
+ACE), handles a wider range of functions, more efficiently and <strong>in</strong> more countries than the<br />
competition. Indeed, with <strong>Amadeus</strong> Sales Management Solution (Vista +ACE), 90% of the<br />
<strong>in</strong>voic<strong>in</strong>g process is automated, and agents can carry out any mid-office activities without switch<strong>in</strong>g<br />
applications. The solution comprises:<br />
• <strong>Amadeus</strong> Sell<strong>in</strong>g Platform (Vista), a browser-based sales platform used at 133,000 po<strong>in</strong>ts<br />
of sale around the world;<br />
• <strong>Amadeus</strong> Agency Manager (ACE Mid Office) an agency management solution which<br />
manages the <strong>in</strong>voic<strong>in</strong>g, documentation and account<strong>in</strong>g of over 20 <strong>million</strong> tickets each year.
The latest release of <strong>Amadeus</strong> Agency Manager (ACE Mid Office), supports <strong>in</strong>ternational<br />
account<strong>in</strong>g standards and offers smoother back-office communication across national boundaries<br />
than ever before.<br />
“Today’s announcement is proof of the difference that <strong>Amadeus</strong>’ technology and distribution<br />
solutions make to our customers’ bus<strong>in</strong>esses,” says Julia Sattel, Vice President, Markets EMEA &<br />
LA.<br />
Claude Giafferri, Vice President and Manag<strong>in</strong>g Director of Travel Office Products and Solutions,<br />
the <strong>Amadeus</strong> division which develops travel agency technology, adds, “Our <strong>in</strong>tegrated travel<br />
agency technology focuses on tak<strong>in</strong>g the legwork out of necessary but time-consum<strong>in</strong>g processes<br />
so travel agents can concentrate on sell<strong>in</strong>g travel and giv<strong>in</strong>g great customer service.”<br />
- ends -<br />
Notes to the editors:<br />
<strong>Amadeus</strong> Sales Management Solution (Vista +ACE), is a unique po<strong>in</strong>t of sale solution consolidat<strong>in</strong>g all<br />
front-to-back office functions to seamlessly manage the sale of a complete trip; from reservations, to<br />
<strong>in</strong>voices, manual products, payments and more.<br />
Benefits to a travel agency:<br />
• Seamless and customisable access to both <strong>Amadeus</strong> Sell<strong>in</strong>g Platform (Vista), reservation functions<br />
and the <strong>Amadeus</strong> Agency Manager (ACE Mid Office) data.<br />
• A s<strong>in</strong>gle view of all data related to the trip with Trip Master Record (TMR) which br<strong>in</strong>gs together<br />
<strong>book<strong>in</strong>gs</strong>, fees, sales documents and payments details from both GDS and non-GDS sources:<br />
equivalent to 5 screens <strong>in</strong> a traditional mid-office application.<br />
• Fewer errors thanks to automated data exchange between <strong>Amadeus</strong> Sell<strong>in</strong>g Platform (Vista) and<br />
<strong>Amadeus</strong> Agency Manager (ACE Mid Office), with quality controls <strong>in</strong>corporated <strong>in</strong>to the <strong>Amadeus</strong><br />
Sell<strong>in</strong>g Platform (Vista) environment (as such the PNR is validated before be<strong>in</strong>g transferred to<br />
<strong>Amadeus</strong> Agency Manager (ACE Mid Office)).<br />
• <strong>Amadeus</strong> Sales Management Solution (Vista +ACE) helps travel agents to improve customer<br />
service, offer<strong>in</strong>g total pric<strong>in</strong>g at any time dur<strong>in</strong>g the book<strong>in</strong>g and provid<strong>in</strong>g high quality report<strong>in</strong>g<br />
capabilities.<br />
Because these features are <strong>in</strong>tegrated <strong>in</strong>to a s<strong>in</strong>gle, browser-based application, the cost of deployment is<br />
lower, product updates are simpler and <strong>Amadeus</strong> provides a s<strong>in</strong>gle contact po<strong>in</strong>t for all customer support.<br />
Tra<strong>in</strong><strong>in</strong>g needs are also reduced by the <strong>in</strong>tegration with the full, graphical user <strong>in</strong>terface.<br />
<strong>Amadeus</strong><br />
<strong>Amadeus</strong> is a global leader <strong>in</strong> technology and distribution solutions for the travel and tourism <strong>in</strong>dustry.<br />
As well as serv<strong>in</strong>g the market<strong>in</strong>g, sales and distribution needs of the world's travel and tourism <strong>in</strong>dustry,<br />
<strong>Amadeus</strong> provides a Customer Management System portfolio to the airl<strong>in</strong>e <strong>in</strong>dustry: Altéa Sell (distribution),<br />
Altéa Plan (<strong>in</strong>ventory management system) and Altéa Fly (departure control system). British Airways, Qantas<br />
and F<strong>in</strong>nair are the first customers to implement this full suite of Customer Management Systems.<br />
e-Travel, <strong>Amadeus</strong>’ e-commerce bus<strong>in</strong>ess unit, is the global leader <strong>in</strong> onl<strong>in</strong>e travel technology and corporate<br />
travel management solutions.<br />
Contact details:<br />
Corporate & Market<strong>in</strong>g Communication<br />
<strong>Amadeus</strong><br />
Tel : +34 91 582 0160<br />
Fax : +34 91 582 0188<br />
E-mail : externalcommunication@amadeus.net<br />
More <strong>in</strong>formation about <strong>Amadeus</strong> is available at: www.amadeus.com