Measuring Impact - Nicva
Measuring Impact - Nicva
Measuring Impact - Nicva
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Lessons learnt & guidance for future work 55<br />
IMPACT<br />
FUNCTION<br />
RESOURCING<br />
SERVICE<br />
PROVISION<br />
VOICE /<br />
ADVOCACY<br />
MEMBERSHIP &<br />
REPRESENTATION<br />
Individuals<br />
New<br />
opportunities,<br />
Development of<br />
human capital<br />
Access to<br />
basic services,<br />
Additionality<br />
Voice<br />
Bridging/<br />
Bonding social<br />
capital<br />
Other<br />
organisations<br />
Resource<br />
catalysis,<br />
Leverage<br />
Innovation,<br />
Expertise,<br />
Knowledge<br />
Community<br />
knowledge<br />
Linking social capital<br />
Sector/<br />
Communities<br />
Social &<br />
economic<br />
regeneration,<br />
Sustainability<br />
Welfare<br />
pluralism,<br />
Reach,<br />
Added value<br />
Social<br />
inclusion<br />
Democratic<br />
pluralism,<br />
Social cohesion<br />
Table 8.1 – <strong>Impact</strong> themes and voluntary and community sector functions<br />
This is obviously not an exhaustive list, but it does provide a template for thinking about the<br />
impact of either an organisation or a cluster of organisations. For example, the table highlights<br />
that the service provision function of the sector in the first instance might result in additionality<br />
(the provision of services that otherwise the state would not or could not provide). It<br />
might also bring new ideas and practices that can be shared with other organisations, such as<br />
state providers. The impact of service provision on the community includes the ability to<br />
choose (welfare pluralism), which might otherwise not be possible, and the inclusion of hardto-reach<br />
groups.<br />
Following the identification of broad themes, the next stage for an organisation will be to<br />
think about the tools and approaches available. Our learning in this area is discussed in the<br />
following sections.