Connect - Schneider Electric

Connect - Schneider Electric Connect - Schneider Electric

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2 SUSTAINABLE DEVELOPMENT COMMITTED TO AND ON BEHALF OF EMPLOYEES 74 Schneider Electric Career Portal As part of the project to centralise the Group’s existing websites, Schneider Electric Career Portal has been created to more effectively attract all categories of potential candidates. Video employee testimonies have been associated. Particular emphasis is placed on the Group’s specialisation in energy management. 4.4 Fostering talent and competence One company program initiatives such as the evolution from products to solutions, growing internationalisation or employee engagement demand ongoing adaptation and skill enhancement. Training, therefore, is at the heart of Schneider Electric’s Human Resources policy. Approach Schneider Electric global Talent Acceleration program is designed to increase the Group’s talent pool and develop diversity, in accordance with the One company program. In 2011, this program continued to focus primarily on new economies but also on enhancing managerial ability to identify and mentor employees that show exceptional potential. To this end, performance management tools were deployed at all levels of the Group’s organisation. These include individual skill reviews, annual performance appraisals, mid-year reviews to assess progress and adjust targets, and “people reviews”. All of these resources help the Group continuously monitor and accurately evaluate individual as well as collective performance, and identify high potentials. The use of these tools has made for more objective and individualised decision-making in the area of career management, remuneration and recognition. Action plans 3E Program In 2009, Schneider Electric implemented the “3E” program to foster optimal skills development. It involves relevant work experience (Experience), managerial coaching and feedback structures (Exposure) and appropriate training investment (Education). The Group’s aim is to give all employees the opportunity to draw up a personalised skills and career development plan in collaboration with their managers with career and competencies reviews. Schneider Electric University Schneider Electric University offers courses that build knowledge and skills across the organisation in technical, solutions, supply chain, and leadership competencies. All of this training is offered through a blended learning of class room and e-learning facilities. All training modules are assessed by the participants on the quality of the content, the teachers, the format and related logistics. REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC Promoting a strong employer brand in this way has helped to position Schneider Electric as a globally recognised benchmark employer, capable of both attracting the best talent and mobilising all employees around a set of shared values that are aligned with the Group’s strategic development. In 2011, eight Group campuses worldwide are dedicated to employee training: the US (Chicago and Boston), France (Rueil- Malmaison and Grenoble), China (Beijing), India (Bangalore), Brazil (Sao Paulo), and the eighth campus was created in November 2011 in Russia (Moscow). “One Champion” e-learning portal The One Champion e-learning portal was launched in 2009 to ensure that all Schneider Electric employees have access to the same training programs. In 2011, 68,275 employees have developed their knowledge thanks to the 52 customised modules available on this on-line learning platform, a 25% increase compared to 2010 (55,000). The most selected modules are: Our Values, Energy Effi ciency, Our Principles of Responsibility, E-mail effi ciency and Safety awareness. New modules such as Why Solutions, Discovering EcoStruxure, Energy Technical Institute, Global Supply Chain and Marketing Academy have been added during the year. A specifi c chapter, Welcome to Schneider Electric, is also available and dedicated to newcomers in the company. A Gender Diversity module is also available. Energy & Solutions University As part of the Planet & Society Barometer, Schneider Electric set a target for 2009-2011 to train 2,000 employees in energy management solutions. The HR organisation in charge of Learning & Development partnered with the Solutions & Energy Effi ciency Department (within Strategy & Innovation) and the business leaders to develop the Energy & Solution University, in order to accelerate the development of strategic skills in solutions and services. Certifying career paths are offered to employees (account managers, sales representatives, solutions architects, projects and services teams, etc.). At end of 2011, 1,621 people in 55 countries have received certifi cation and more than 8,500 people are enrolled in the certifi cation path. Leadership Development “One leadership”, a suite of programs addressing the learning needs of managers and regional talent, was deployed on a global level by the Leadership Academy. By the end of 2011, about 3,800 managers from all countries had participated in the different offers for manager and senior managers. “LEAP”, the entity and regional high potential program of One Leadership, has received great feedback from participants and

usiness leaders, in particular on the 3E approach (Experience, Exposure and Education) and on the real business problem solving. About 300 participants joined these regional cross-entity programs. “Leadership Roundtable”, an innovative learning approach of “leaders developing leaders”, has been led by many countries with the involvement of leaders at every level of the Group (country, regional, corporate) and in all functions including our CEO, and other members of the Executive Committee. Using a book-sharing approach, these leaders have addressed a wide range of topics from Trust to Entrepreneurship, to an audience of sometimes as large as 500 managers, through a combination of face-to-face sessions and video links. Asia Pacifi c alone delivered a total of 48 such sessions with over 2,000 managers’ participation. Other functional skills development In addition to Solutions & Leadership skills development, Schneider Electric has initiatives in key functional areas such as: • Global Supply Chain: The Global Supply Chain Academy was set up to provide every supply chain professional the opportunity to learn and develop their functional knowledge, capability and competencies in the six domains of Customer Satisfaction & Quality, Manufacturing, Purchasing, Logistics, Safety, Environment, and Industrialisation. In 2011, more than 2,500 people have been trained on 60 learning modules of the Global Supply Chain Academy. • Research & Development: The Offer Creation Academy addresses the competency needs of the Offer Creation Process (OCP) to ensure the right competency levels of R&D employees globally. Our range of learning offers cover the entire OCP lifecycle, addressing skills such as project management, design & testing, R&D processes, software tools, etc. The Group is also increasingly focusing on building learning offers around software development competencies. More than 3,000 R&D employees have been trained in 2011 on the 130 training offers structured around 5 pillars of this Academy. • Transactional Sales: The Sales Excellence Academy focuses on the sales competencies needed to support transactional 4.5 Anticipating workforce needs The business growth of Schneider Electric, its ever expending locations, and the shortage of critical skills available on the market inspired the Group to create a small team dedicated to Strategic Workforce Planning in 2011. This team’s mission is to create a practical framework which fl ows from the organisational strategy and links operational HR execution to the medium and long term business needs. The aim is to enhance management practices so that leaders have a practice of anticipating their workforce needs and develop their employees to address the future business challenges. The solution transformation and geographic expansion created a sense of urgency around creating an HR practice comfortable with anticipating the future competency and headcount gaps needed to capture the market of tomorrow. With that in mind, the Strategic Workforce Planning team has a responsibility to build skills and confi dence in this methodology with strategic planners, business leaders, fi nancial controllers and HR staff. SUSTAINABLE DEVELOPMENT COMMITTED TO AND ON BEHALF OF EMPLOYEES business, which is also undergoing transformational changes driven for example by EcoStruxure. In addition, the Group developed and piloted in 2011 an offer targeting more than 2,000 sales managers addressing their roles as Strategist, Coach, and Communicator. This offer is ready for deployment in 2012. Access to learning Schneider Electric made available to all employees its Leadership & Desktop Library, which comprises a collection of 400 different e-learning courses. In 2011, around 14,000 employees consulted these courses. More than 80 learning paths have been created from these courses to develop soft skills in different fi elds. In 2011, Schneider Electric also completed the specifi cations, call for proposal, and subsequent evaluation and selection of a Global Learning Management System. This is targeted for phased deployment globally beginning 2012, taking the Group another step closer towards its ambition of making learning readily available to every employee: in the 2012-2014 Planet & Society Barometer, Schneider Electric set the target to achieve at least one day of training for every employee each year. Innovation in training • Collaborative Learning: A number of pilots were launched in 2011 utilising web social media tools to build collaborative learning groups as part of a Learning program. These groups were centred on communities such as New Hires, Action Learning Project Teams, etc. The learning the Group has derived will be used to build upon further iterations in 2012. • Technology: Pilot projects, for example Schneider Electric Kindle e-book learning application, aims to make learning more accessible. The Group also used media such as e-mail or SMS to deliver “Bite-sized” learning to employees. Webinars are another fast growing method that has been used in 2011 to deliver training in topics ranging from leadership to technical skills. Approach The changing economic conditions around the world have caused Schneider Electric to develop a workforce planning methodology which is agile enough to adjust based on today’s results while maintaining alignment with the organisation’s long-term strategic direction. Strategic Workforce Planning provides a framework to help the Businesses manage change and risk through simulating factors out of their control and developing strategies and responses to mitigate that risk. It helps the leaders deal with the unknown and rehearse how they might adapt to future events through decisions they make today. The availability of talent globally is vital to the execution of the Group’s medium and long term strategy. As the business of Schneider Electric evolves, the talent needs become increasingly complex. With workforce planning, Schneider Electric is able to segment REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC 75 2

2 SUSTAINABLE DEVELOPMENT<br />

COMMITTED TO AND ON BEHALF OF EMPLOYEES<br />

74<br />

<strong>Schneider</strong> <strong>Electric</strong> Career Portal<br />

As part of the project to centralise the Group’s existing websites,<br />

<strong>Schneider</strong> <strong>Electric</strong> Career Portal has been created to more<br />

effectively attract all categories of potential candidates. Video<br />

employee testimonies have been associated. Particular emphasis<br />

is placed on the Group’s specialisation in energy management.<br />

4.4 Fostering talent and competence<br />

One company program initiatives such as the evolution from<br />

products to solutions, growing internationalisation or employee<br />

engagement demand ongoing adaptation and skill enhancement.<br />

Training, therefore, is at the heart of <strong>Schneider</strong> <strong>Electric</strong>’s Human<br />

Resources policy.<br />

Approach<br />

<strong>Schneider</strong> <strong>Electric</strong> global Talent Acceleration program is designed<br />

to increase the Group’s talent pool and develop diversity, in<br />

accordance with the One company program.<br />

In 2011, this program continued to focus primarily on new<br />

economies but also on enhancing managerial ability to identify and<br />

mentor employees that show exceptional potential.<br />

To this end, performance management tools were deployed at<br />

all levels of the Group’s organisation. These include individual<br />

skill reviews, annual performance appraisals, mid-year reviews<br />

to assess progress and adjust targets, and “people reviews”.<br />

All of these resources help the Group continuously monitor and<br />

accurately evaluate individual as well as collective performance, and<br />

identify high potentials. The use of these tools has made for more<br />

objective and individualised decision-making in the area of career<br />

management, remuneration and recognition.<br />

Action plans<br />

3E Program<br />

In 2009, <strong>Schneider</strong> <strong>Electric</strong> implemented the “3E” program to foster<br />

optimal skills development. It involves relevant work experience<br />

(Experience), managerial coaching and feedback structures<br />

(Exposure) and appropriate training investment (Education).<br />

The Group’s aim is to give all employees the opportunity to draw up<br />

a personalised skills and career development plan in collaboration<br />

with their managers with career and competencies reviews.<br />

<strong>Schneider</strong> <strong>Electric</strong> University<br />

<strong>Schneider</strong> <strong>Electric</strong> University offers courses that build knowledge<br />

and skills across the organisation in technical, solutions, supply<br />

chain, and leadership competencies. All of this training is offered<br />

through a blended learning of class room and e-learning facilities. All<br />

training modules are assessed by the participants on the quality of<br />

the content, the teachers, the format and related logistics.<br />

REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC<br />

Promoting a strong employer brand in this way has helped to<br />

position <strong>Schneider</strong> <strong>Electric</strong> as a globally recognised benchmark<br />

employer, capable of both attracting the best talent and mobilising<br />

all employees around a set of shared values that are aligned with the<br />

Group’s strategic development.<br />

In 2011, eight Group campuses worldwide are dedicated<br />

to employee training: the US (Chicago and Boston), France<br />

(Rueil- Malmaison and Grenoble), China (Beijing), India (Bangalore),<br />

Brazil (Sao Paulo), and the eighth campus was created in<br />

November 2011 in Russia (Moscow).<br />

“One Champion” e-learning portal<br />

The One Champion e-learning portal was launched in 2009 to<br />

ensure that all <strong>Schneider</strong> <strong>Electric</strong> employees have access to the<br />

same training programs.<br />

In 2011, 68,275 employees have developed their knowledge thanks<br />

to the 52 customised modules available on this on-line learning<br />

platform, a 25% increase compared to 2010 (55,000).<br />

The most selected modules are: Our Values, Energy Effi ciency, Our<br />

Principles of Responsibility, E-mail effi ciency and Safety awareness.<br />

New modules such as Why Solutions, Discovering EcoStruxure,<br />

Energy Technical Institute, Global Supply Chain and Marketing<br />

Academy have been added during the year. A specifi c chapter,<br />

Welcome to <strong>Schneider</strong> <strong>Electric</strong>, is also available and dedicated<br />

to newcomers in the company. A Gender Diversity module is<br />

also available.<br />

Energy & Solutions University<br />

As part of the Planet & Society Barometer, <strong>Schneider</strong> <strong>Electric</strong><br />

set a target for 2009-2011 to train 2,000 employees in energy<br />

management solutions. The HR organisation in charge of Learning<br />

& Development partnered with the Solutions & Energy Effi ciency<br />

Department (within Strategy & Innovation) and the business<br />

leaders to develop the Energy & Solution University, in order to<br />

accelerate the development of strategic skills in solutions and<br />

services. Certifying career paths are offered to employees (account<br />

managers, sales representatives, solutions architects, projects and<br />

services teams, etc.). At end of 2011, 1,621 people in 55 countries<br />

have received certifi cation and more than 8,500 people are enrolled<br />

in the certifi cation path.<br />

Leadership Development<br />

“One leadership”, a suite of programs addressing the learning<br />

needs of managers and regional talent, was deployed on a global<br />

level by the Leadership Academy. By the end of 2011, about 3,800<br />

managers from all countries had participated in the different offers<br />

for manager and senior managers.<br />

“LEAP”, the entity and regional high potential program of One<br />

Leadership, has received great feedback from participants and

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