Connect - Schneider Electric
Connect - Schneider Electric Connect - Schneider Electric
2 SUSTAINABLE DEVELOPMENT COMMITTED TO AND ON BEHALF OF EMPLOYEES 70 > 4. Committed to and on behalf of employees 4.1 Overview Context and aims Schneider Electric’s people are critical to its success. The Group motivates its employees and promotes involvement by making the most of diversity, supporting professional development, and ensuring safe, healthy working conditions. Human Resources play a key role to support the development of Schneider Electric in the changing context of its activity. This growth is characterised by a sustained internationalisation, numerous acquisitions, the increase of headcounts dedicated to selling solutions and services, while maintaining a share of blue collars close to 45%. Schneider Electric’s HR policy is founded on a strong sense of commitment and shared services: • all of the Group entities participate in the drawing up of HR policies and in their application. This guarantees coherence and facilitates consideration for local economic, legislative and cultural realities; REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC • all employees are treated equally on the basis of their skills, notably with regard to employment, recruitment, talent identifi cation, mobility, training, remuneration, health and safety (common processes and policies); • particular emphasis is placed on communicating the Group’s broad strategic plans to the employees in order to enhance individual participation; • training is also a priority so that employees have the opportunity to adapt to developments within the Company. Schneider Electric encourages each employee to actively manage their own career in collaboration with their line manager, their HR manager and using the tools provided, particularly on the Group’s intranet. This allows each employee to play a key role in their own performance and in their advancement. Three key performance indicators were set in the Planet and Society Barometer for the duration of the One program (2009-2011): Objectives for Year-End-2011 2011 2010 2009 2008 1. 10% annual decrease in the frequency rate of occupational accidents 2. 14 points increase in the Company’s employee - 54% ▲ - 44% - 32% - recommendation score 3. 2,000 employees trained on energy management + 32 ▲ + 16 0 - solutions 1,621 ▲ 239 40* 0 The 2008 performance serves as a starting value for the Planet & Society Barometer One program between 2009 and 2011. ▲ Audited 2011 indicators. * In the 2009 Annual Report, the indicator measured the people having attended energy management solution courses (2,655 at the end of 2009). Since the beginning of 2010, only the people having completed the entire educational course offi cially recognised by a certifi cation are accounted for by the indicator. Please refer to pages 90 to 92 for the methodological presentation of indicators and the following pages for the analysis of the results (pages 71-72 for indicator 1, 73 for indicator 2 and 74 for indicator 3). Organisation Since 2009, the Human Resources department has been structured around three principal roles to better respond to their missions: • HR Business Partner assists managers on a day-to-day basis in setting out their business strategies and in assessing the human resource requirements needed to meet their business targets. HR Business Partner also plays a pivotal role in anticipating skill requirements and employee development, and in the management of employee relations; • HR Solutions creates and develops comprehensive solutions to the organisation’s strategic challenges in key areas, such as compensation, benefi ts, human capital development, training and performance management. Regional teams are leveraged to effectively shadow the Group’s globalised operations; • HR Operations handles the logistics and administrative responsibilities relating to payroll, sourcing, mobility and training programs, mainly through shared service centres designed to optimise effi ciency and costs.
Highlights of 2011 • indexation of the performance incentives for Executive Committee members to sustainable development targets, chosen according to their fi eld of work, particularly the implementation of social policies by Human Resources; • continued reduction in the frequency of accidents at work, mainly due to more training and protection measures; 4.2 Employee health and safety Approach Schneider Electric values the health and safety of all employees. The company-wide policy on health and safety states “All our employees and contractors must benefi t from the highest possible standards of Health & Safety in our work activities” and sets the same standards in all its locations. Schneider Electric goals in this area include the following: • promote good physical and mental health throughout the professional career of each employee; • improve the quality of life in the workplace; • anticipate events that could have an impact on the health and safety of the employees; • and apply controls to minimize the potential for harm from hazards. This policy takes into account the Health & Safety risks identifi ed in the Group: slips and falls, material handling, machine hazards, electrical hazards, ergonomics, chemical hazards, driving (for trucks and automobiles), as well as psychosocial risks. Fire and explosions prevention is operated by the Emergency Plan and Business Continuity Plan of the Group, in which it has been included also a Health section in order to ensure the highest degree of responsiveness (for example during the H1N1 crisis). One way that Schneider Electric ensures the best physical and mental health of its employees is through the prevention of illnesses that could hamper their effi ciency, creativity and well being. Increasingly ergonomic work stations within its production system, for example, are an ongoing measure to prevent muscular and bone problems. Action plans Schneider Electric promotes health and safety to its employees through the implementation of a comprehensive set of actions. These actions include: • the implementation of Schneider Production System guidelines (1) , continuously evaluated and improved. • the implementation of occupational health and safety management systems and certifi cations (see below). • the sharing and standardisation of best practices for hazard identifi cation and risk assessment, management and employee involvement within the program, and program assessment. SUSTAINABLE DEVELOPMENT COMMITTED TO AND ON BEHALF OF EMPLOYEES • a strong improvement in the recommendation rate for Schneider Electric as an employer, due to the continual dialogue between managers and their teams and to the action plan from the One Voice quarterly surveys; • a sharp increase in number of employees trained in energy management solutions due to training duration (from 12 to 18 months) resulting in the pass rate of many certifi ed employees at the end of the year. New organisation In 2010, Schneider Electric set up three regional organisations which report to the Global Supply Chain central function. Each regional organisation supports the Group’s plans across of the BU’s in three areas: Safety, Environment and Real Estate (SERE). One SERE leader is appointed for each region: North America, Asia-Pacifi c and EMEAS. In 2010, the Group focused on building the new organisation. In 2011, the scope has increased to include global standardisation of best practices. Objectives With this view to share best practices worlwide, the fi rst action of the new SERE organisation has been to implement a new key performance indicator focused on measuring work-related incidents requiring medical treatment. This new KPI, the MIR (Medical Incident Rate) sets the foundation for deeper incident investigation into workplace hazards and the prevention of injury. It measures the number of medical cases per million of hours worked, in order to have a clear and comprehensive vision of the impact of the employees’ work activity on their health, taking into account the events or exposures in the work environment which had consequences on the health, or signifi cantly deteriorated a pre- existing condition. The MIR started to be tracked in North America before 2000 and worldwide in 2010 with the target to reduce it by 10% every year. Schneider Electric also commits to reduce the Severity Rate of accidents (SR). The MIR and SR reductions are taken into account in all plant managers’ performance incentives (combined goal of -10% annually, up to -20% for specifi c BUs). As part of the Planet & Society Barometer, Schneider Electric set a goal for 2009-2011 to reduce the annual rate of lost-time accidents, calculated as the Frequency Rate (FR), in the workplace by 10% each year (consequently 27% over 3 years). In 2011, this KPI was part of the performance incentives of Executive Committee members in charge of the Businesses. As of the end of 2011, the FR fell by 18% as compared to the end of 2010 and by 54% as compared to the end of 2008 (see page 103 ). This performance is due to efforts made to reduce workplace hazards, improve training, enforce the use of personal protective equipment, increase employee awareness on safety and, in particular, implement health and safety management systems (1) The Schneider Production System (SPS) is the company’s primary strategy for improving quality and productivity in manufacturing and in the extended value stream. SPS is based on 40 principles organised into three domains that assure quality and customer service. These three domains are People commitment, Product-process engineering, and Management of industrial and logistic processes. Within these 40 principles, is a strong commitment to adhere to ergonomic, safety and environmental rules and standards. The SPS process is managed through an extensive audit process used to assess conformance with best practices in many areas, including ergonomics, safety and environmental. REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC 71 2
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Highlights of 2011<br />
• indexation of the performance incentives for Executive Committee<br />
members to sustainable development targets, chosen according<br />
to their fi eld of work, particularly the implementation of social<br />
policies by Human Resources;<br />
• continued reduction in the frequency of accidents at work, mainly<br />
due to more training and protection measures;<br />
4.2 Employee health and safety<br />
Approach<br />
<strong>Schneider</strong> <strong>Electric</strong> values the health and safety of all employees.<br />
The company-wide policy on health and safety states “All our<br />
employees and contractors must benefi t from the highest possible<br />
standards of Health & Safety in our work activities” and sets the<br />
same standards in all its locations. <strong>Schneider</strong> <strong>Electric</strong> goals in this<br />
area include the following:<br />
• promote good physical and mental health throughout the<br />
professional career of each employee;<br />
• improve the quality of life in the workplace;<br />
• anticipate events that could have an impact on the health and<br />
safety of the employees;<br />
• and apply controls to minimize the potential for harm from<br />
hazards.<br />
This policy takes into account the Health & Safety risks identifi ed<br />
in the Group: slips and falls, material handling, machine hazards,<br />
electrical hazards, ergonomics, chemical hazards, driving (for<br />
trucks and automobiles), as well as psychosocial risks. Fire and<br />
explosions prevention is operated by the Emergency Plan and<br />
Business Continuity Plan of the Group, in which it has been<br />
included also a Health section in order to ensure the highest degree<br />
of responsiveness (for example during the H1N1 crisis).<br />
One way that <strong>Schneider</strong> <strong>Electric</strong> ensures the best physical and<br />
mental health of its employees is through the prevention of illnesses<br />
that could hamper their effi ciency, creativity and well being.<br />
Increasingly ergonomic work stations within its production system,<br />
for example, are an ongoing measure to prevent muscular and<br />
bone problems.<br />
Action plans<br />
<strong>Schneider</strong> <strong>Electric</strong> promotes health and safety to its employees<br />
through the implementation of a comprehensive set of actions.<br />
These actions include:<br />
• the implementation of <strong>Schneider</strong> Production System guidelines (1) ,<br />
continuously evaluated and improved.<br />
• the implementation of occupational health and safety<br />
management systems and certifi cations (see below).<br />
• the sharing and standardisation of best practices for hazard<br />
identifi cation and risk assessment, management and employee<br />
involvement within the program, and program assessment.<br />
SUSTAINABLE DEVELOPMENT<br />
COMMITTED TO AND ON BEHALF OF EMPLOYEES<br />
• a strong improvement in the recommendation rate for <strong>Schneider</strong><br />
<strong>Electric</strong> as an employer, due to the continual dialogue between<br />
managers and their teams and to the action plan from the One<br />
Voice quarterly surveys;<br />
• a sharp increase in number of employees trained in energy<br />
management solutions due to training duration (from 12 to 18<br />
months) resulting in the pass rate of many certifi ed employees at<br />
the end of the year.<br />
New organisation<br />
In 2010, <strong>Schneider</strong> <strong>Electric</strong> set up three regional organisations<br />
which report to the Global Supply Chain central function. Each<br />
regional organisation supports the Group’s plans across of the<br />
BU’s in three areas: Safety, Environment and Real Estate (SERE).<br />
One SERE leader is appointed for each region: North America,<br />
Asia-Pacifi c and EMEAS. In 2010, the Group focused on building<br />
the new organisation. In 2011, the scope has increased to include<br />
global standardisation of best practices.<br />
Objectives<br />
With this view to share best practices worlwide, the fi rst action<br />
of the new SERE organisation has been to implement a new<br />
key performance indicator focused on measuring work-related<br />
incidents requiring medical treatment. This new KPI, the MIR<br />
(Medical Incident Rate) sets the foundation for deeper incident<br />
investigation into workplace hazards and the prevention of injury.<br />
It measures the number of medical cases per million of hours<br />
worked, in order to have a clear and comprehensive vision of the<br />
impact of the employees’ work activity on their health, taking into<br />
account the events or exposures in the work environment which<br />
had consequences on the health, or signifi cantly deteriorated<br />
a pre- existing condition. The MIR started to be tracked in North<br />
America before 2000 and worldwide in 2010 with the target to<br />
reduce it by 10% every year.<br />
<strong>Schneider</strong> <strong>Electric</strong> also commits to reduce the Severity Rate of<br />
accidents (SR). The MIR and SR reductions are taken into account<br />
in all plant managers’ performance incentives (combined goal of<br />
-10% annually, up to -20% for specifi c BUs).<br />
As part of the Planet & Society Barometer, <strong>Schneider</strong> <strong>Electric</strong> set a<br />
goal for 2009-2011 to reduce the annual rate of lost-time accidents,<br />
calculated as the Frequency Rate (FR), in the workplace by 10%<br />
each year (consequently 27% over 3 years). In 2011, this KPI<br />
was part of the performance incentives of Executive Committee<br />
members in charge of the Businesses. As of the end of 2011, the<br />
FR fell by 18% as compared to the end of 2010 and by 54% as<br />
compared to the end of 2008 (see page 103 ).<br />
This performance is due to efforts made to reduce workplace<br />
hazards, improve training, enforce the use of personal protective<br />
equipment, increase employee awareness on safety and, in<br />
particular, implement health and safety management systems<br />
(1) The <strong>Schneider</strong> Production System (SPS) is the company’s primary strategy for improving quality and productivity in manufacturing and in the<br />
extended value stream. SPS is based on 40 principles organised into three domains that assure quality and customer service. These three<br />
domains are People commitment, Product-process engineering, and Management of industrial and logistic processes. Within these 40 principles,<br />
is a strong commitment to adhere to ergonomic, safety and environmental rules and standards. The SPS process is managed through<br />
an extensive audit process used to assess conformance with best practices in many areas, including ergonomics, safety and environmental.<br />
REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC 71<br />
2