Connect - Schneider Electric
Connect - Schneider Electric
Connect - Schneider Electric
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2 SUSTAINABLE DEVELOPMENT<br />
GREEN AND RESPONSIBLE GROWTH DRIVING ECONOMIC PERFORMANCE<br />
58<br />
• an online e-learning module. The aim is that, at the end of the<br />
session, the trainee is familiar with Our Principles of Responsibility<br />
and more comfortable using them in his or her job. At the end of<br />
2011, more than 21,000 employees participated in the module:<br />
94% rated the module as good or excellent.<br />
A professional alert system<br />
To allow each employee to exercise their right to report a problem,<br />
a professional alert system is currently being deployed.<br />
In compliance with local legislations, this market solution is provided<br />
by an independent company and proposes alert categories, a<br />
questionnaire, and information exchange protocol between the<br />
person issuing the alert and the person responsible for investigating<br />
it. The main players in this process are the Compliance Offi cers (see<br />
“Dedicated teams and organisation”).<br />
The system is currently in place on the American continent and<br />
implementation is planned for the whole Group, accompanied by an<br />
internal communication plan that identifi es the persons responsible<br />
for investigating alerts received.<br />
Dedicated teams and organisation<br />
The program requires implementation of an organisation including<br />
the following:<br />
• a Governance Committee and a network of Principles of<br />
Responsibility Advisors.<br />
They are responsible for the implementation and roll out the<br />
Responsibility & Ethics Dynamics program.<br />
• a Compliance Committee and a network of Compliance Offi cers.<br />
They are responsible for detecting and managing cases of noncompliance<br />
with the processes defi ned, in line with local laws and<br />
regulations and Our Principles of Responsibility.<br />
Stakeholders and committees exercise their authority within<br />
activities of infl uence and control.<br />
In particular, the Governance Committee must ensure coherence<br />
with the Group’s strategic plans. It provides Executive Committee<br />
members with information on trends that, for example, implement<br />
the company change program.<br />
One a year Twice a year Upon Request<br />
Executive<br />
Committee<br />
Governance<br />
Committee<br />
Define, Explain<br />
& Spread the Rules<br />
PoR Advisers<br />
(1 per Entity)<br />
REGISTRATION DOCUMENT 2011 SCHNEIDER ELECTRIC<br />
Compliance<br />
Committee<br />
Detect & Manage<br />
Non Compliance<br />
Compliance<br />
Officers<br />
(1 per geograph. area)<br />
Measuring rollout and effectiveness<br />
The Responsibility & Ethics Dynamics program is primarily the<br />
subject of regular internal communication. The objective is to inform<br />
all the employees and remind the management teams of the priority<br />
actions that they must drive forward, dependent on the risks to<br />
which they are exposed in their countries of operation.<br />
Two particular actions were undertaken in 2011:<br />
• one for the Country Presidents during the year to reemphasize<br />
the importance of their role as sponsor for their countries, the<br />
expectations at the end of 2011 and to respond to their questions;<br />
• and another addressed to the 500 main Group managers to<br />
inform them of the developments brought by the program<br />
and to raise their awareness once more on the importance of<br />
communication within their teams.<br />
In addition and since the program was launched in 2010, it has<br />
been the subject of an assessment conducted by Internal Audit.<br />
Our Principles of Responsibility were rolled out in all the Group’s<br />
entities in 2010. The results of the Internal Audit, including the<br />
fi ndings of a survey of 10,000 employees and an audit that includes<br />
Argentina, China, the United Arab Emirates, the United States,<br />
France, India, Indonesia, Italy, and Russia were:<br />
• 73% of employees questioned said they were familiar with Our<br />
Principles of Responsibility;<br />
• 84% of survey participants stated that the information given was<br />
useful and comprehensive.<br />
In 2011, the assessment of the Responsibility & Ethics Dynamics<br />
program as a whole, with a particular focus on the 19 most exposed<br />
countries in which the Group works, according to the corruption<br />
perception index of Transparency International.<br />
The audit shows the level of knowledge of Our Principles of<br />
Responsibility stands at 75% (83% if a recently acquired entity is<br />
excluded). Beyond the fi gures, the audit makes two very important<br />
points clear to us:<br />
• on the one hand, regarding the means of communication judged<br />
the most effective;<br />
• and on the other, on the level of perception of Our Principles of<br />
Responsibility by position within the company.<br />
For 2012, these lessons are driving us to integrate communication<br />
into the <strong>Schneider</strong> <strong>Electric</strong> University programs and to use<br />
supplementary action for the job posts where the result is weakest.