2009 CAO Institute - The Council of Independent Colleges

37 th Annual 

Institute 

for Chief Academic Officers 

November 7–10, 2009 J Santa Fe, New Mexico 

Focus on the Future: 

Finances, Faculty, and Programs 

J Conference Program J

Sponsors 

The Council of Independent Colleges thanks the following sponsors for 

their support of the 2009 Institute for Chief Academic Officers: 

Premier Sponsor 

TIAA-CREF 

DONORS 

Jenzabar, Inc. 

SunGard Higher Education 

CONTRIBUTORS 

Cardean Learning Group 

Deltak edu 

Eduventures 

Financial Aid Services 

Frank A. Casagrande Consulting, LLC 

InsideTrack 

New Ventures of Regis University 

The Austen Group 

The Learning House, Inc. 

SUPPORTER 

Sodexo 

The Dysart Group, Inc. 

CIC acknowledges with appreciation the continuing support of 

Academic Search, Inc. and the American Academic Leadership Institute. 

Mark Your Calendars! 

38 th Annual Institute for Chief Academic Officers and Chief Financial Officers 

Williamsburg, Virginia | November 6–9, 2010 

You are encouraged to invite your chief financial 

officer to attend this conference with you. 

39 th Annual Institute for Chief Academic Officers and Chief Advancement Officer 

St. Petersburg, Florida | November 5–8, 2011 

You are encouraged to invite your chief advancement 

officer to attend this conference with you.

Table of Contents 

Schedule-at-a-Glance 2 

Workshop: New Chief Academic Officers 6 

Workshop: CAOs in Their Third or Fourth 

Year of Service 9 

Saturday, November 7 11 

Sunday, November 8 15 

Monday, November 9 25 

Workshop: Budget Fundamentals for the CAO 36 

Workshop: Financial Forecasting 36 

Workshop: The Future of Liberal Arts Curriculum 37 

Tuesday, November 10 39 

Workshop: CIC/Aspen/Wye Seminar on Leadership 46 

CAO Task Force 47 

Best of Santa Fe 48 

Hotel Information 49 

Notes 51

Schedule-at-a-glance 

All session room locations are at the Eldorado Hotel unless the Hilton is indicated. 

SATURDAY, NOVEMBER 7 

7:30 a.m.–5:00 p.m. 

CAO Institute Registration and Idea 

Exchange 

Concourse Foyer 

8:00 a.m.–4:30 p.m. 

WORKSHOP—New Chief Academic 

Officers 

Hilton - Ortiz 1–3 

8:00 a.m.–4:30 p.m. 

WORKSHOP—CAOs in Their Third 

or Fourth Year of Service 

Sunset 

9:00 a.m.–3:00 p.m. 

Mennonite Colleges Chief Academic 

Officers 

Old House Tavern 

Noon–4:00 p.m. 

TIAA-CREF Consultations 

Chaparral and Turquoise 

1:00–3:30 p.m. 

Catholic Colleges and Universities 

Chief Academic Officers 

Hilton - Mesa Ballroom B 

3:00–4:00 p.m. 

CAO Mentors Meeting 

Hilton - Chapel 

3:30–4:00 p.m. 

CAO Task Force Meeting 


4:00–4:30 p.m. 

Mentors Meet New CAOs 


5:00–6:30 p.m. 

WELCOME AND KEYNOTE 

ADDRESS—W. Robert Connor 

Anasazi Ballroom 

6:30–7:15 p.m. 

Welcoming Reception 

Eldorado Court and Lobby Lounge 

7:15–9:00 p.m. 

Buffet Dinner 

Pavilion 

SUNDAY, NOVEMBER 8 

7:00 a.m.–5:00 p.m. 


Exchange 


7:15–7:45 a.m. 

Roman Catholic Mass 

Anasazi North 

7:30–8:45 a.m. 

Breakfast Discussions 

Pavilion 

Hilton - Mesa Ballroom 

8:00 a.m.–5:00 p.m. 



8:15–8:45 a.m. 

Ecumenical Worship Service 

De Vargas 

9:00–10:00 a.m. 

PLENARY SESSION—Sandy Baum 


10:15–11:00 a.m. 

CAO Spouses Gathering 


10:15–11:45 a.m. 

CONCURRENT SESSIONS 

Benchmarking to Gauge Institutional 

Health 

Hilton - Mesa Ballroom C 

The CAO and Funding Opportunities 

in the Sciences 

Hilton - Mesa Ballroom A and B 

Enlisting the Faculty in Assessment of 

Student Learning 

Zia A–C 

2

International Student and Faculty 

Mobility 

Anasazi North 

Legal Fundamentals for Campus Leaders 

Pavilion 

Plenary Session Follow-up: The 

Economy and the Future of Private 

Colleges and Universities 

De Vargas 


Women CAO Discussion Groups and 

Luncheon 

Anasazi South 

1:00–2:15 p.m. 


Open Mike on Legal Issues 

Zia A and B 

Using Assessment to Effect Change 

Sunset 

Balancing the Quantitative and the 

Human Sides of Curriculum Analysis 

Pavilion 

2:30–3:45 p.m. 


Balancing the Two Faces of ePortfolios 

Sunset 

Chief Academic Officers Open Mike 

Anasazi North 

Is a College Presidency in Your Future 

De Vargas 

Working with Underperforming Faculty 

Members 

Hilton - Mesa Ballroom A and B 

Balancing the Quantitative and the 

Human Sides of Curriculum Analysis 

(Repeated session) 

Pavilion 

4:15–5:30 p.m. 

CAO Mentor Program 

(For New CAO Workshop participants only) 

Pavilion 

4:15–5:30 p.m. 


Academic Planning: Keeping the Vision 

Moving Forward 

Hilton - Ortiz 1 and 2 

Advancing the Library/Information 

Technology Program in Tough 

Financial Times 

Anasazi North 

The Glorious History of Santa Fe 

Sunset 

Strengthening the Liberal Arts and 

Professional Programs 

Zia A–C 

6:15 p.m. 

Dine-around Dinners 

(Meet in Eldorado lobby.) 

MONDAY, NOVEMBER 9 

7:00 a.m.–5:00 p.m. 


Exchange 


7:30–8:45 a.m. 

Annapolis Group Chief Academic 

Officers 

Zia C 

CAO Breakfast Discussions 

Pavilion 


8:00 a.m.–5:00 p.m. 



9:00–10:00 a.m. 

PLENARY SESSION—Azar Nafisi 


10:15–11:15 a.m. 


Beauty and Efficiency in Images for the 

Curriculum 

De Vargas 

3

Faculty Generations at Work: Collision 

Course or Smooth Sailing 

Zia A–C 

Involving the Campus Community 

in Reordering Budget and Strategic 

Priorities 

Pavilion 

Preventive Law for Challenging Times 

Sunset 

Professional Development for the 

Experienced CAO 

Hilton - Mesa Ballroom A 

11:30 a.m.–12:30 p.m. 


Advice from Chief Financial Officers 

on Managing in the Current Economic 

Climate 

Anasazi North 

Challenges and Opportunities of Three- 

Year Degree Programs 


Preparing for the Presidency 

De Vargas 

11:30 a.m.–12:30 p.m. 

REPEATED CONCURRENT 

SESSIONS 

Faculty Generations at Work: Collision 

Course or Smooth Sailing 

Zia A–C 


Sunset 

12:30–1:30 p.m. 

International Association of Baptist 

Colleges and Universities Chief 

Academic Officers Luncheon 

(Meet in Eldorado Lobby.) 

12:30–2:00 p.m. 

American Academic Leadership 

Institute Luncheon 

(By invitation) 


12:30–2:00 p.m. 

Women’s College Coalition Luncheon 

Eldorado Court 

12:30–2:00 p.m. 

Free Time for Lunch 

1:30–5:00 p.m. 

Optional Excursion—Pecos National 

Monument Tour 


2:00–5:30 p.m. 

WORKSHOP—Budget Fundamentals 

for the CAO 


2:00–5:30 p.m. 

WORKSHOP—Financial Forecasting 

Sunset 

2:15–4:00 p.m. 

SEMINAR—The Future of the Liberal 

Arts Curriculum 

Zia A–C 

5:30–6:30 p.m. 

Reception for Members of the CIC/ 

CLA Consortium 



5:30–6:30 p.m. 

Reception for CIC Non-member 

Institutions 


Zia A 

6:30 p.m. 

Free Time for Dinner 

12:30–1:30 p.m. 

Missouri Chief Academic Officers 

Luncheon 

(Meet in Eldorado Lobby.) 

4

6:30 p.m. 

MEETINGS OF ASSOCIATED 

ORGANIZATIONS 

American Benedictine Colleges Chief 

Academic Officers 


Association of Colleges of Sisters of 

Saint Joseph Chief Academic Officers 

De Vargas 

Association of Franciscan Colleges and 

Universities Chief Academic Officers 


Association of Presbyterian Colleges and 



Council for Christian Colleges & 


Sunset 

National Association of Schools and 

Colleges of the United Methodist 

Church Chief Academic Officers and 

Spouses 


Helping First-Generation Students 

Succeed in College 


Making Practice Public: A Vision for 

K-16 Faculty Development 

Anasazi North 

10:45 a.m.–Noon 

CLOSING PLENARY SESSION— 

Catherine R. Cook, John Lawlor, and 

Michaelita Quinn 


POST-INSTITUTE EVENTS 

12:15–3:00 p.m. 

CAO Task Force Meeting 


1:00–5:30 p.m. 

CIC/Aspen/Wye Seminar on Leadership 

Sunset 

1:30–6:00 p.m. 

Optional Excursion—Bandelier 

National Monument and Chimayo 

Tour 


TUESDAY, NOVEMBER 10 

7:30–8:45 a.m. 

Breakfast Discussions 

Pavilion 


WEDNESDAY, NOVEMBER 11 

9:00 a.m.–Noon 


Sunset 

8:00 a.m.–Noon 



9:00–10:30 a.m. 


Cheap, Fast, and Out of Control: Social 

Media, Recruitment, and Reputation 

Management 

Sunset 

Insights from the Chief Advancement 

Officer 

Zia A–C 

5

Saturday, November 7 

Workshop—New Chief Academic Officers 

Sponsored by SunGard Higher Education 

8:00–8:20 a.m. Welcome 


Ginny Coombs, Vice President for Annual Programs, CIC 

8:20–9:15 a.m. Introductions 

New CAO Workshop Coordinators 

Mary Ann Gawelek, Provost and Dean of the Faculty, Seton Hill University 

Robert Holyer, Provost, Presbyterian College 

Michael Le Roy, Vice President for Academic Affairs and Dean of Faculty, 

Whitworth University 

9:15–10:00 a.m. Developing Professional Relationships to Meet New 

Expectations 

Moderator: Michael Le Roy, Vice President for Academic Affairs and 

Dean of Faculty, Whitworth University 

Dean de la Motte, Vice President for Academic Affairs, Salve Regina 

University 

Herma B. Williams, Provost and Vice President for Academic Affairs, 

Fresno Pacific University 

10:00–10:15 a.m. Break 

10:15 a.m.–Noon Case Studies 


Moderator: Robert Holyer, Provost, Presbyterian College 

Christopher Ames, Provost and Dean of the College, Washington College 

Jeffrey Barker, Vice President for Academic Affairs and Dean, College of 

Arts and Sciences, Converse College 

Claudia Beversluis, Provost, Calvin College 

Charlotte Borst, Vice President for Academic Affairs and Dean of the 

College, Whittier College 

Johnella E. Butler, Provost and Vice President for Academic Affairs, 

Spelman College 

Beth Cunningham, Provost and Dean of the Faculty, Illinois Wesleyan 

College 

Marie S. Morris, Vice President for Academic Affairs, Anderson University 

Donal O’Shea, Vice President for Academic Affairs and Dean of Faculty, 

Mount Holyoke College 

6


Hilton - Chamisa Courtyard 

New CAO Luncheon 

Invocation: Mary Ann Gawelek, Provost and Dean of the Faculty, 

Seton Hill University 

1:15–1:30 p.m. Welcome 

Richard Ekman, President, CIC 

1:30–3:00 p.m. Roundtable Discussions 


Moderator: Mary Ann Gawelek, Provost and Dean of the Faculty, Seton 

Hill University 

Assessment and Accreditation 

Randall G. Basinger, Provost, Messiah College 

The CAO’s Role in Curriculum Development 

Eugene Bales, Provost and Dean of the College, Bethany College (KS) 

Faculty Governance 

Leslie T. Lambert, Provost and Vice President of Academic Affairs, 

Ferrum College 

Faculty Hiring and Development 

Gerald Seaman, Vice President and Dean of Faculty, Ripon College 

Fostering Faculty Leadership 

Liz Rudenga, Provost, Trinity Christian College 

Managing Time, Technology, and Paper 

James S. Dlugos, Vice President and Dean of Academic Affairs, College of 

Saint Elizabeth 

Working with Peer Administrators 

Dorothy A. Prisco, Vice President for Academic Affairs, Delaware Valley 

College 

3:00–3:15 p.m. Break 

3:00–4:00 p.m. CAO Mentors Meeting 


3:15–3:40 p.m. Open Mike 


Michael Le Roy, Vice President for Academic Affairs and Dean of Faculty, 

Whitworth University 

Mary Ann Gawelek, Provost and Dean of the Faculty, Seton Hill 

University 

Robert Holyer, Provost, Presbyterian College 

7

3:40–4:00 p.m. Re-Entry To Campus—What Did I Hear 


Moderator: Mary Ann Gawelek, Provost and Dean of the Faculty, Seton 

Hill University 

4:00–4:30 p.m. Mentors Meet New CAOs 


Mentor Coordinators: 

Kristine Bartanen, Academic Vice President and Dean of the University, 

University of Puget Sound 

Jeffrey Fager, Vice President and Dean, Maryville College (TN) 

Mentors: 

Jeff Abernathy, Vice President and Dean of the College, Augustana 

College (IL) 

Christopher Ames, Provost and Dean of the College, Washington College 

Johnella E. Butler, Provost and Vice President for Academic Affairs, 

Spelman College 

Andrea Chapdelaine, Provost and Vice President for Academic Affairs, 

Albright College 

Beth Cunningham, Provost and Dean of the Faculty, Illinois Wesleyan 

College 

R. Joseph Dieker, Vice President for Academic Affairs and Dean of the 

College, Culver-Stockton College 

Susan B. Dunton, Provost, Fisher College 

Rick Fairbanks, Provost and Vice President of Academic Affairs, 

Northland College 

Barbara Gayle, Academic Vice President, Viterbo College 

Colleen A. Hegranes, Senior Vice President, St. Catherine University 

James J. Lakso, Provost and Executive Vice President for Academic 

Affairs, Juniata College 

Ernest Plata, Vice President for Academic Affairs, Wiley College 

R. Christopher Qualls, Vice President for Academic Affairs and Dean of 

Faculty, Emory & Henry College 

Carol Scheppard, Vice President and Dean for Academic Affairs, 

Bridgewater College 

Gerald Seaman, Vice President and Dean of Faculty, Ripon College 

Michael Selmon, Provost and Vice President for Academic Affairs, Alma 

College 

Stuart Sigman, Vice President for Academic Affairs, Naropa University 

Herma B. Williams, Provost and Vice President for Academic Affairs, 

Fresno State University 

4:30 p.m. New CAO Workshop Adjourns 

8


Workshop—CAOs in Their Third or Fourth Year of Service 

Coordinators: 

Stephanie J. Quinn, Executive Vice President and Dean of the College, Rockford College 

Mark Sargent, Provost, Gordon College 

8:00–9:30 a.m. Welcome 

Sunset 

Barbara Hetrick, Senior Vice President, CIC 

Christoph Kunkel, Vice President for Operations, CIC 

Framing the Day 


Stephanie J. Quinn, Executive Vice President and Dean of the College, 

rockford College 

Introductions 

Adrienne Israel, Vice President for Academic Affairs and Academic Dean, 

Guilford College 

9:30–9:45 a.m. Break 

9:45–10:45 a.m. Soul Care 



10:45–11:00 a.m. Break 

11:00 a.m.–Noon Reflecting on the Moment 




Zia B and C 

Lunch 

invocation: Mark Sargent, Provost, Gordon College 

1:15–1:45 p.m. Becoming the Imagination of the Institution 


9

1:45–3:15 p.m. Imagination and the CAO Discussion 

Bryon Grigsby, Senior Vice President and Vice President for Academic 

Affairs, Shenandoah University 

Judy Muyskens, Provost, Nebraska Wesleyan University 

3:15–3:30 p.m. Break 

3:30–4:30 p.m. Academic Leadership: From Manager to Visionary 

Robert L. Entzminger, Provost, Hendrix College 

Adrienne Israel, Vice President for Academic Affairs and Academic Dean, 

Guilford College 

4:30 p.m. Workshop Adjourns 

10

2009 Institute for Chief Academic Officers 


7:30 a.m.–5:00 p.m. CAO Institute Registration 


Idea Exchange 

Display area for sharing materials with colleagues 

9:00 a.m.–3:00 p.m. Mennonite Colleges Chief Academic Officers Meeting 


Convener: Anita Stalter, Vice President for Academic Affairs and 

Academic Dean, Goshen College 



Consultations 

(Sign up for all consultations at the CIC Registration Desk.) 

Planning for Your Retirement: Personal Consultations with 

TIAA-CREF Representatives 

Representatives will be available for sign-ups: 

Saturday, November 7, Noon–5:00 p.m 

Representatives will be available for consultations: 

Sunday, November 8, 8:00 a.m.–5:00 p.m. 

Monday, November 9, 8:00 a.m.–5:00 p.m. 

Tuesday, November 10, 8:00 a.m.–Noon 

1:00–3:30 p.m. Catholic Colleges and Universities Chief Academic Officers 

Hilton - Mesa Ballroom B Meeting 

Coordinator: Denise J. Doyle, Provost, University of the Incarnate Word 

3:00–4:00 p.m. CAO Mentors Meeting 


3:30–4:00 p.m. CAO Task Force Meeting 


4:00–4:30 p.m. Mentors Meet New CAOs (See page 8.) 


11

5:00–6:30 p.m. Opening Plenary Session 


Welcome and Presentation of Awards 

Katie Conboy, Vice President for Academic Affairs, Stonehill College and 

Chair, Chief Academic Officers Task Force 


Awards for Service to the CIC CAO Task Force 

Katie Conboy, Vice President for Academic Affairs, Stonehill College and 

Chair, Chief Academic Officers Task Force 

Randy Basinger, Provost, Messiah College 

2009 Chief Academic Officer Award 

Jane T. Jakoubek, vice president for academic affairs 

and dean of the faculty at Monmouth College, has 

been selected to receive the 2009 CIC Chief Academic 

Officer Award in recognition of her contributions to 

colleagues at private colleges and universities. Jakoubek 

has been instrumental in preparing new chief academic 

officers for their work through her service to the CIC 

New Chief Academic Officers Workshop and her work as a mentor. She 

has helped strengthen private institutions throughout the country by her 

leadership of CIC Department Chair Workshops. 

Prior to her service at Monmouth College, she was vice president and 

dean of academic affairs at Hanover College, where she developed and 

implemented an academic vision plan, initiated off-campus programs, and 

promoted staff professional growth. Earlier in her career, Jakoubek was 

professor of psychology, department head, associate dean, and academic 

grants officer at Luther College. She is in her 11th year as a consultantevaluator 

for the Higher Learning Commission of North Central 

Association. She has made presentations on academic and administrative 

topics to the Annapolis Group Deans meeting, the Associated Colleges of 

the Midwest, the American Conference of Academic Deans, the Center 

of Inquiry in the Liberal Arts, and the CIC Institute for Chief Academic 

Officers. 

2009 Academic Leadership Award 

W. Robert Connor is president of the Teagle 

Foundation, which has had a long-standing 

commitment to higher education and provides 

leadership for liberal education. Under his direction, 

the foundation has focused its programs on improving 

student learning in the liberal arts and sciences. His 

belief that such learning can—and must—be brought 

to a much higher level is reflected in the foundation’s grant initiatives: 

outcomes and assessment, fresh thinking, big questions, and an innovative 

program connecting community service organizations in New York City 

to private colleges and universities in the area. 

12

Earlier in his career, Connor was Andrew Fleming West Professor 

of Classics at Princeton University and chair of the department. When 

he became president and director of the National Humanities Center 

in the Research Triangle Park of North Carolina, he also was professor 

of classics at Duke University. His publications include Greek Orations, 

Theopompus and Fifth Century Athens, The New Politicians of Fifth Century 

Athens, Thucydides, and The Life and Miracles of Saint Luke of Steiris (with 

Carolyn L. Connor). He holds honorary degrees from several colleges 

and is a fellow of the American Academy of Arts and Sciences and the 

American Philosophical Society. 

2009 Award for Academic Excellence 

The CIC Award for Academic Excellence recognizes 

the contributions Jeanne L. Narum has made 

throughout her career to strengthening undergraduate 

education and to building and sustaining strong 

undergraduate programs in the fields of science, 

technology, engineering, and mathematics. She 

is the founding director of Project Kaleidoscope 

(PKAL). Since 1991, 6,500 individuals from more than 1,400 campuses 

have participated in one or more PKAL activities. As director of the 

Independent Colleges Office since 1988, she is responsible for monitoring 

federal programs and policies that have an impact on the capacity of 

liberal arts colleges to be competitive in the search for federal grants that 

support faculty research and programmatic and institutional development. 

Narum’s professional service has included positions as society 

liaison for the American Association of Physics Teachers, consultant 

for EU Internationalization in the Transatlantic Context, advisor to the 

Center for Functional Nanoscale Materials and Systems at Clark Atlanta 

University, and member of the STEM Council, Oakton Community 

College. Narum also has served on the boards of the Puerto Rico-Louis 

Stokes Alliances for Minority Participation, the Biological and Chemical 

Sciences at the University of Maryland College Park, and the Research 

Corporation Presidential Advisory Board. Early in her career Narum 

served in administrative capacities at St. Olaf, Dickinson, and Augsburg 

Colleges. She holds honorary degrees from St. Lawrence University, 

University of Redlands, Ripon College, and the University of Portland, 

and she earned a Bachelor of Music degree from St. Olaf College. 

CIC Award for Distinguished Service 

CIC honors Mary Ann Rehnke for 23 years of 

service to private college and university leaders at the 

Council of Independent Colleges. Rehnke retired as 

vice president for programs in September 2009. She 

served on the CIC staff with primary responsibility for 

planning the Institute for Chief Academic Officers, 

the New CAO Workshop, the Spouses Programs 

for the CAO and Presidents Institutes, and the Department/Division 

Chairs Workshops. She worked with advisory groups of constituents to 

plan these programs. Earlier in her career at CIC, she developed regional 

13

workshops on teaching and learning issues for faculty members, directed 

National Institutes which brought faculty members and administrators 

together to address significant issues that involved numerous campus 

leaders in such topics as service learning, and served as the leader of the 

Transformation of the College Library project. 

Prior to joining CIC, Mary Ann served as associate dean of the 

college at Daemen College. She also was associate dean for faculty 

relations and academic programs at the College of St. Catherine. Mary 

Ann began her career as an English faculty member at Northern Kentucky 

University, where she later held the position of director of summer 

sessions. She edited Liberal Learning and Career Preparation, Is This Good 

for Our Students and wrote “The Life of a Department Chair.” 

Remarks: Susan Kneten, Presidential Spouse, Barton College 

Keynote Address 

When the Budget Sinks Can Student Learning Still Rise 

Conventional wisdom has it that budgetary difficulties mean the 

postponement of efforts to improve student learning. “Too expensive,” 

is the excuse. That, in Connor’s view, is 180 degrees off course. In 

his keynote address, Connor will explore the reasons behind such an 

erroneous assumption. He believes this line of thinking is based on an 

outmoded (maybe even pernicious) theory of change. Once that theory 

is given a decent burial, CAOs can focus on changes that help the budget 

and student learning at the same time. 

W. Robert Connor, President, Teagle Foundation (See page 12 for 

biography and photo.) 

6:30–7:15 p.m. Welcoming Reception 

Eldorado Court and 

Lobby Lounge 

(Admission by conference badge) 

All registered conference participants are welcome to join in this 

opportunity to greet old friends and meet new ones. Conference 

participants wishing to bring a guest who is not registered for the 

conference to the welcoming reception and buffet dinner may purchase 

a dinner badge for that person at the CIC Registration Desk. 

7:15–9:00 p.m. Buffet Dinner 

Pavilion 

(Admission by conference badge) 

14

Sunday, November 8 



Idea Exchange 


Dine-Around Dinner Registration 

To get to know colleagues and spouses from other campuses and exchange 

ideas over dinner in area restaurants, you are encouraged to sign up at the 

CIC Registration Desk to join a “dine-around dinner” group. Restaurants 

are within walking distance of the hotel. Participants are responsible for 

their own meal expenses. Please sign up by 2:00 p.m. so that CIC can 

make reservations. Groups will meet in the hotel lobby at 6:15 p.m. 

7:15–7:45 a.m. Roman Catholic Mass 

Anasazi North 

Augustine G. Kelly, OSB, Vice President for Academic Affairs and Dean 

of the College, Saint Anselm College 

7:30–8:45 a.m. Breakfast Discussions 

Pavilion 


Continental breakfast is provided for all Institute participants free of 

charge. Participants may join colleagues from their state or region at tables 

designated for each geographic area. 

7:30–8:45 a.m. Teaching at the American University in Iraq-Sulaimani 


Participants will learn about teaching opportunities at this new university 

located in the Kurdish area of Northern Iraq. 

John Agresto, retired President, St. John’s College (NM), and Provost, 

American University Iraq-Sulaimani 

8:00 a.m.–5:00 p.m. Consultations 

Chaparral and Turquoise (Sign up for all consultations at the CIC Registration Desk.) 

Planning for Your Retirement: Personal Consultations with TIAA- 

CREF Representatives 


Sunday, November 8, 8:00 a.m.–5:00 p.m. 



8:15–8:45 a.m. Ecumenical Worship Service 

De Vargas 

Mark Braun, Senior Vice President for Academic Affairs and Dean of the 

College, Augustana College (SD) 

15

8:45–9:00 a.m. Break 

9:00–10:00 a.m. Plenary Session 


The Economy and the Future of Private Colleges and Universities 

In her address, Baum will detail the unique challenges private colleges 

and universities face in the current economic environment. Cost-cutting 

pressures will lead some institutions to limit the opportunities they offer, 

while others will find ways to introduce innovations with potential for 

long-term savings that preserve both access and educational quality. 

Baum will suggest that focusing on developments in pricing, student 

aid policies, and enrollment patterns over time will help chief academic 

officers plan for the future. 

Sandy Baum is senior policy analyst at the College 

Board, a nonprofit membership association that 

provides programs and services in college admissions, 

guidance, assessment, financial aid, enrollment, and 

teaching and learning. Her research and extensive 

writing address significant current higher education 

financial issues: college access, college pricing, student 

aid policy, student debt, and affordability. Through her publications 

and national study groups, she has advanced efforts to broaden access 

to education. She is the coauthor of Trends in Student Aid, Trends in 

College Pricing, and Education Pays: The Benefits of Higher Education for 

Individuals and Society for the College Board. Other recent work includes 

studies of setting benchmarks for manageable student debt levels and of 

tuition discounting in public and private colleges and universities. Baum 

is co-chair of the Rethinking Student Aid study group, a foundationfunded 

effort under the auspices of the College Board that recently 

released proposals for reforming the federal student aid system. Her 

knowledge of private colleges and universities is grounded in her work as 

professor of economics at Skidmore College. 

Chair: Jeffrey Aper, Provost, Blackburn College 

10:00–10:15 a.m. Break 


10:15–11:00 a.m. CAO Spouses Gathering 


10:15–11:45 a.m. Concurrent Sessions 


Benchmarking to Gauge Institutional Health 

Organizational strength has different dimensions, and these dimensions 

can be measured by specific indicators. CIC’s benchmarking reports, 

the Financial Indicators Tool and Key Indicators Tool, report selected 

ratios and can aid CAOs in understanding the financial health of their 

institutions. Free annual FIT and KIT reports are prepared for presidents, 

16

who often share the information with senior staff. The session leaders will 

discuss practical uses of the trend and comparative data for institutional 

planning by the CAO. 

Thomas J. Enneking, Provost and Vice President for Academic Affairs, 

Marian University (IN) 

James J. Lakso, Provost and Vice President for Student Development, 

Juniata College 

Chair: Carolyn Dirksen, Vice President for Academic Affairs, Lee 

University 


A and B 

The CAO and Funding Opportunities in the Sciences 

Funds from external sources are increasingly important as CAOs seek 

to build and sustain strong science programs, support faculty members, 

and enhance the capacity of the college to serve its students and its 

community creatively and cost effectively. To be competitive in the search 

for federal grants, there should be a campus culture and infrastructure 

supportive of the search for federal funding. This session will explore 

some of the effective strategies that can be used by CAOs to build such a 

culture and infrastructure, including how to connect funding 

opportunities to institutional priorities, how to capitalize on and advance 

the interests and expertise of faculty members, and how to build 

connections to funding agencies and other organizations that can be 

leveraged over the long term. 

Jeanne L. Narum, Director, Project Kaleidoscope and Director, 

Independent Colleges Office 

Chair: Steven J. Griffith, Vice President and Dean for Academic Affairs, 

Simpson College (IA) 

Zia A–C 

Enlisting the Faculty in Assessment of Student Learning 

The assessment of student learning is a significant tool for ensuring the 

quality of educational programs. Yet assessment often is a derogatory 

word in the vocabulary of faculty members. How do chief academic 

officers engage faculty members in support of and participation in the 

assessment of student learning What are the challenges and obstacles 

Which strategies are meeting with greater success Lessons learned 

from experience with the CIC/Collegiate Learning Assessment (CLA) 

Consortium and the CLA in the Classroom Academy will be shared. 

Marilyn Barry, Academic Dean, Alaska Pacific University 

Sherry McCarthy, Vice President and Dean of Academic Affairs, William 

Woods University 

Chair: David England, Executive Vice President for Academic and 

Student Affairs, Our Lady of the Lake College (LA) 

17

Anasazi North 

International Student and Faculty Mobility: Moving Beyond Current 

Practices 

The session will focus on the potential for new international partners 

and new models for overseas study and for student recruitment in 

underrepresented areas and cultures. Topics include student and faculty 

exchange, international academic partnerships, student recruitment, 

curricular and resource implications, quality assurance, and the role of 

related federal government and other external support programs. 

Dan E. Davidson, President, American Councils for International 

Education and Professor of Russian and Second Language Acquisition, 

Bryn Mawr College 

Susan Huber, Executive Vice President, University of St. Thomas (MN) 

John M. Peek, Vice President for Academic Services and Dean of the 

Faculty, Lyon College 

Chair: Frank Pettigrew, Provost, Ashland University 

Pavilion 

Legal Fundamentals for Campus Leaders 

The legal framework for decision making at independent colleges and 

universities is the focus of this session. Emphasis will be placed on 

preventing legal problems. The speaker will provide an introduction 

to basic legal issues and discuss procedures for working effectively with 

campus attorneys. 

Kathleen A. Rinehart, Partner and leader of the education law practice, 

Whyte Hirschboeck Dudek S.C. 

Chair: Debra K. Harless, Vice President and Dean, Bethel University (MN) 

De Vargas 

Plenary Session Follow-up: The Economy and the Future of Private 


Participants will have the opportunity to explore further the ideas and 

suggestions offered in Baum’s plenary address. 

Sandy Baum, Senior Policy Analyst, The College Board 

Chair: Charles Gunnoe, Provost, Aquinas College (MI) 

11:45 a.m.–1:00 p.m. Free Time for Lunch 


Anasazi South 

Women CAO Discussion Groups and Luncheon 

(Pre-registration required) 

Coordinators: 

Donna B. Aronson, Vice President for Academic Affairs, Millikin 

University 

Barbara A. Farley, Vice President of Academic Affairs and Dean of the 

College, Augsburg College 

18

Welcome 


Ginny Coombs, Vice President for Annual Programs, CIC 

Invocation 

Sneh B. Veena, Provost and Vice President for Academic Affairs, Heritage 

University 

Capital Projects and the Woman CAO 

Andrea Chapdelaine, Provost, Albright College 

Cost-Effective Ways to Deliver High-Quality Study-Abroad 

Experiences 

Jamie Comstock, Provost, Butler University 

Developing Strategic Alliances and Partnerships Beyond the Campus 

Alzada Tipton, Vice President for Academic Affairs and Dean of the 

Faculty, Elmhurst College 

Searching, Hiring, and Retaining a Diverse Faculty 

Victoria A. McGillin, Vice President for Academic Affairs and Dean of 

the Faculty, Linfield College 

Leading Institutions in Turbulent Times 

Judith Kirkpatrick, Provost and Vice President for Academic Affairs, 

Utica College 

Leading Revision of the General Education Core 

Mary Kelly-Powell, Vice President for Academic Affairs, Edgewood 

College 

Mentoring Women in Leadership Roles 

Leanne Neilson, Provost, California Lutheran University 

Taking Care of Yourself—Even the Airlines Give Us Permission to Put 

the Mask Over Our Mouths Before We Assist Another 

Cherri Parks, Vice President for Academic Affairs, Colorado Christian 

University 

19

Transitioning from One Institution to Another 

Sherilyn Emberton, Vice President for Academic Affairs, Lincoln 

Memorial University 

The Woman CAO Mentoring Faculty 

Linda Bright Lankewicz, Provost, Sewanee: The University of the South 

Women and the Presidency 

Susan Resneck Pierce, Senior Consultant, Academic Search, Inc., and 

President Emerita, University of Puget Sound 

Working with Male-Dominated Teams 

Helen J. Streubert, Vice President for Academic Affairs, Our Lady of the 

Lake University (TX) 

1:00–2:15 p.m. Concurrent Sessions 

Zia A and B 

Open Mike on Legal Issues 

Chief academic officers have an opportunity to ask advice from an expert 

on private higher education law and to seek information regarding trends 

and practices on private college and university campuses. 



Chair: David Wright, Provost, Indiana Wesleyan University 

Sunset 

Using Assessment to Effect Change 

Over the past four years, six Midwestern liberal arts colleges have 

developed approaches for use of assessment data to improve student 

learning in three key areas: writing, critical thinking, and civic 

engagement. Their collaborative work has led to significant change 

on their campuses. Presenters will share strategies for creating faculty 

enthusiasm for assessment and implementing change. 

Jeff Abernathy, Vice President and Dean of the College, Augustana 

College (IL) 

William Craft, Vice President for Academic Affairs and Dean of the 

College, Luther College 

Michael Selmon, Provost and Vice President for Academic Affairs, Alma 

College 

Chair: Alan Woolfolk, Dean of Academic Affairs, Flagler College 

Pavilion 

Balancing the Quantitative and the Human Sides of Curriculum 

Analysis 

Though numbers don’t tell the whole truth, they usually don’t lie. This 

session will present a method of curriculum analysis that considers 

20

prospective student information (external demand), graduation 

information (internal demand), and cost-per-student credit-hour by 

program to identify programs that, from a business perspective, should 

receive more funding, that are healthy at current levels of funding, 

that need to be more efficient, and that may no longer make sense for 

the institution. Discussion about how quantitative data can be used to 

achieve a strong, viable program mix for an institution will follow the 

presentation. 

Rich Lloyd, Vice President for College Initiatives, Hastings College 

Ronald P. Mahurin, Vice President for Academic Affairs, Houghton 

College 

Michael Williams, President, The Austen Group 

Chair: Donald B. Taylor, Provost and Vice President for Academic Affairs, 

Benedictine University (IL) 

2:15–2:30 p.m. Break 


Sunset 

Balancing the Two Faces of ePortfolios 

In 2002, The Chronicle of Higher Education declared that ePortfolios 

were the “next big thing” in higher education and, indeed, ePortfolios 

have since been widely adopted in colleges across the world. In this 

presentation, the two “faces” of ePortfolios will be reviewed: the “portfolio 

as workspace,” a formative approach to learning with feedback for 

improvement; and the “portfolio as showcase” of achievements, often used 

for summative assessment, accountability, or marketing. The session also 

will explore the new web-based resources available on the CIC website. 

Programs and strategies developed through CIC’s Teachers for the 21 st 

Century program, which is supported by Microsoft Corporation’s U.S. 

Partners in Learning program, will be shared. 

Edward J. Barboni, Dean of the School of Professional and Continuing 

Studies, Saint Peter’s College 

Helen Barrett, Consultant, Center for Advanced Technology in Education, 

College of Education, University of Oregon 

Sarah H. Laws, Provost, Midway College 

Chair: Christopher L. Holoman, Provost and Vice President for Academic 

Affairs, Hilbert College 

Anasazi North 

Chief Academic Officers Open Mike 

Chief academic officers have an opportunity to ask advice from colleagues 

on specific issues and to seek information regarding trends and practices 

on private college and university campuses. 

John W. Hawthorne, Provost and Chief Academic Officer, Point Loma 

Nazarene University 

21

De Vargas 

Is a College Presidency in Your Future 

This session provides career guidance for CAOs considering the move to 

a college presidency. What issues should you consider What are the pros 

and cons in making this move What are search consultants looking for 

in prospective presidents What errors do candidates often make in the 

search process Spouses are welcome. 

Marylouise Fennell, RSM, CIC Senior Counsel 

Chair: David Szczerbacki, Provost and Vice President for Academic 

Affairs, College of Saint Rose 


A and B 

Working with Underperforming Faculty Members 

in a period when maximum productivity is needed from everyone on 

campus, the presence of underperforming faculty members is especially 

troublesome for their colleagues and for campus administrators. CAOs 

encounter difficult situations as they work to understand why a faculty 

member is less effective than expected. What skills and strategies might 

assist CAOs in their work with these individuals How can CAOs 

motivate and support faculty members to become more productive 

Colleen Hegranes, Senior Vice President, St. Catherine University 

R. Christopher Qualls, Vice President for Academic Affairs and Dean of 

Faculty, Emory & Henry College 

Chair: Scott Schneberger, Dean of Academic Affairs, Principia College 

Pavilion 


Analysis (Repeated sesssion) 

Though numbers don’t tell the whole truth, they usually don’t lie. This 

session will present a method of curriculum analysis that considers 

prospective student information (external demand), graduation 

information (internal demand), and cost-per-student credit-hour by 

program to identify programs that, from a business perspective, should 

receive more funding, that are healthy at current levels of funding, 

that need to be more efficient, and that may no longer make sense for 

the institution. Discussion about how quantitative data can be used to 

achieve a strong, viable program mix for an institution will follow the 

presentation. 


Ronald P. Mahurin, Vice President for Academic Affairs, Houghton 

College 


Chair: Paula Dehn, Vice President for Academic Affairs, Kentucky 

Wesleyan College 

22

3:45–4:15 p.m. Break 


Hilton - Mesa Ballroom Foyer A and B 

4:15–5:30 p.m. CAO Mentor Program 

Pavilion 

(For New CAO Workshop participants only) 

New chief academic officers meet with experienced chief academic officers 

to discuss key issues for CAOs and their concerns. 

Coordinators: 

Jeffrey Fager, Vice President and Dean, Maryville College (TN) 

Kristine Bartanen, Academic Vice President and Dean of the University, 

University of Puget Sound 



Academic Planning: Keeping the Vision Moving Forward 

Academic plans document how college and university administrators 

carry out the mission and vision of the institution. Such plans focus on 

curriculum, staffing, and other resources that foster academic success. 

During this session participants will have the opportunity to learn about 

two models of academic planning and how these plans focus attention on 

academic success. In addition, participants will discuss in small groups the 

challenges as well as the successes associated with academic planning. 

Ferol S. Menzel, Vice President for Academic Affairs and Dean of the 

Faculty, Wartburg College 

Stuart J. Sigman, Vice President for Academic Affairs and Dean of the 

Faculty, Naropa University 

Chair: Gregg Chenoweth, Vice President for Academic Affairs, Olivet 

Nazarene University 

Anasazi North 

Advancing the Library and Information Technology Program in 

Tough Financial Times 

Over the years, library and information technology at private colleges and 

universities has required increased resources annually to keep pace with 

student and faculty demand. In tough economic times, how does the 

CAO maintain quality in these areas while effectively addressing budget 

concerns How can librarians, information technology staff, and the chief 

academic officer work collaboratively on these issues 

Susan Barnes Whyte, Library Director, Linfield College 

William C. Deeds, Vice President for Academic Affairs and Dean of the 

College, Morningside College 

Irving Wiswall, Chief Technology Officer, Linfield College 

Chair: Stanley Clark, Provost, Simpson University (CA) 

23

Sunset 

The Glorious History of Santa Fe 

The session will explore the history of Santa Fe, prehistoric to present, 

including the geology, archeology, arrival of the Spanish and later the 

Anglos, or people from the United States. This year may or may not be 

the 400th anniversary of the town, depending on definitions of what 

founding a Spanish “villa real” might mean. The differences in world 

views and various accommodations have brought the legend of tri-cultural 

harmony. The speaker will examine what that really means. 

Ellen Bradbury-Reid, Director, Recursos de Santa Fe 

Chair: Ronald J. Ambrosetti, Provost and Dean of the College, St. John 

Fisher College 

Zia A–C 

Strengthening the Liberal Arts and Professional Programs 

Many private liberal arts institutions have expanded their curricula to 

include professional programs that are attractive to students and parents 

because the programs have a clear path to employment upon graduation. 

How do CAOs ensure that students receive an education grounded in the 

humanities and liberal arts while they prepare for professional roles This 

session will explore lessons learned through programs of the National 

Endowment for the Humanities and at CIC institutions. 

William Craig Rice, Director, Division of Education Programs, National 

Endowment for the Humanities 

Timothy Fulop, Vice President of Academic Affairs and Dean of the 

College, William Jewell College 

Chair: Susan Conner, Provost, Albion College 

6:15 p.m. Dine-Around Dinners 


To meet colleagues from other campuses and to exchange ideas, 

conference participants are requested to sign up before 2:00 p.m. on 

Sunday at the CIC Registration Desk for informal dinners at restaurants 

in Santa Fe. Each group of CAOs is guided by a CAO Task Force member. 

24

Monday, November 9 



Idea Exchange 


7:30–8:45 a.m. Annapolis Group Chief Academic Officers 

Zia C 

members of the Annapolis Group will meet for informal discussion of 

current issues. 

Convener: Jonathan D. Green, Dean of the College, Sweet Briar College 


Pavilion 


Continental breakfast is provided to all Institute participants free of 

charge. Participants may move among several of these informal discussion 

groups. 

Accountability for Off-Campus Programs 

CAOs at institutions with off-campus programs are invited to participate 

in this session to share ideas and experiences with external accreditation 

organizations and assessment of academic programs offered at off-campus 

sites. 

Rita Gulstad, Vice President and Dean of the University, Central 

Methodist University 

ARTstor as an Example of "Cloud Computing" 

How much of the college’s technology infrastructure might be financially 

supported outside the institutional budget Can the discussion be limited 

to administrative computing or should it involve collections of all images 

for teaching art history, archeology, and other subjects 

James Shulman, President, ARTstor 


Analysis 

This session provides an opportunity for further discussion of issues 

involved in analyzing the curriculum to determine which programs 

should receive more funding, which have adequate resources, and which 

may no longer be needed. 


25

Challenges Faced in Revising General Education 

Experiences at different colleges can sometimes help to resolve what 

appear to be insurmountable issues in changing general education. The 

discussion will permit CAOs to learn from experiences both good and 

bad. 

Iris Turkenkopf, Vice President for Academic Affairs, Mount Saint Mary 

College (NY) 

CIC CAOs: Who are They What are They Doing And Where Do 

They Want to Go 

Presenters will discuss results from CIC’s latest study, which analyzes 

the current duties, institutional responsibilities, career pathways, 

education, and other demographic characteristics of CIC CAOs and 

offers comparisons with CAOs of other types of institutions. Using data 

from ACE’s 2009 report, The CAO Census, the CIC study also examines 

CAO career aspirations, especially those seeking to be a college president, 

and makes comparisons with CIC’s findings from its study of the CIC 

presidency. 

Eric E. Godin, Manager of Research Projects, CIC 

Harold V. Hartley III, Senior Vice President, CIC 

Conversation with Colleagues at Very Small Colleges 

Colleagues at colleges with very small enrollments are invited to share 

ideas, issues, and solutions. 

Malcolm Russell, Vice President for Academic Administration, Union 

College (NE) 

The Cultural Impact of On-Campus International Programs 

Integrating an international student population into campus may bring 

a set of cultural and academic problems that a CAO is ill-prepared 

to handle. Participants will discuss some of those issues and possible 

solutions. 

Dennis Atherton, Provost, University of the Southwest 

Dealing with Competency Concerns in Ailing Faculty 

Statistics alone predict an increase in cognitive and health problems as 

faculty members age. Maintaining legal boundaries, how should CAOs 

diplomatically investigate and address impairment in faculty members 

Lizbeth Martin, Vice President for Academic Affairs, Holy Names 

University 

26

Developing International Programs in a Lean Economic Environment 

This session will interest those who want to explore options for expanding 

international learning opportunities. This is an opportunity to share and 

learn about strategies that minimize additional cost to the institution or 

student. 

Joseph Jones, Provost, North Park University 

Engaged Learning: From the Periphery to the Center 

Research has identified the engaged learning practices with the most 

impact on today’s students, but for many CAOs the challenge is to make 

them truly central to the delivery of the curriculum. Franklin College is 

piloting a strategy which is the focus of a Bringing Theory to Practice 

grant application. 

David Brailow, Vice President for Academic Affairs and Dean of the 

College, Franklin College (IN) 

Faculty Mentoring Programs 

Just as mentoring is an important tool for students, it can also be 

effectively used as part of a comprehensive faculty development program 

for both new faculty members and for seasoned faculty members who 

need to give attention to specific aspects of their teaching. Spring Arbor 

University has used mentoring effectively in both ways and is interested in 

sharing its experience. Discussion participants are invited to engage such 

questions as: When is a mentoring process most effective How do we 

structure effective mentoring 

Betty Overton-Adkins, Vice President for Academic Affairs, Spring Arbor 

University 

Performing Arts and the Economy 

Economic woes and changing audience expectations have pushed 

organizers of university/community concert series to examine their 

mission statements, operating procedures, and programmatic offerings. 

Participants in this session will discuss how to address these issues in a 

transitioning society. 

Martha Asti, Vice President for Academic Affairs, Wingate University 

Focusing on Mission 

In times of economic stress there are pressures to stray from the core 

institutional mission. What are the pros and cons of broadening the 

institutional mission Will a liberal arts and/or religious mission help 

or hinder the future recruitment and retention of students How do we 

strengthen and sustain our distinctives 

James Boelkins, Provost, Hope College 

27

Fundraising and the CAO: An Oxymoron 

What is the role, if any, for the CAO in the overall planning and 

execution of a comprehensive fundraising plan Should the CAO 

provide fundraising leadership by example or leave actual fundraising 

to the president and deans How can the CAO become a fundraising 

leader without “stepping on the toes” of the president and/or director of 

development 

Edward Kvet, Provost and Vice President for Academic Affairs, Loyola 

University New Orleans 

Generational Differences in Approaches to Faculty Governance 

Faculty members of different ages and at different stages of their 

academic careers bring different expectations and presumptions to faculty 

governance. Do these ideas cause conflict 

Denise Doyle, Provost, University of the Incarnate Word 

Independent Colleges and Title III 

Although Title III has traditionally been the province of community and 

technical colleges, small, independent colleges are competing successfully 

in the Title III Strengthening Institutions category. In this session, 

the leader will discuss Title III criteria and requirements, strategies for 

successful grant writing, demands on small institutions in writing the 

proposal, and opportunities for outsourcing the proposal writing. 

Richard Fairbanks, Provost and Vice President of Academic Affairs, 

Northland College 

Information Fluency: Moving beyond Information Literacy in the 

General Education Curriculum 

Participants will discuss the challenges institutions face in helping 

students obtain a better understanding of the availability, authority, 

and uses of relevant information resources in their major field of study. 

Participants will also have the opportunity to learn about CIC’s new 

Information Fluency in the Disciplines workshops, funded by the Andrew 

W. Mellon Foundation. 

Susanne Woods, CIC Senior Advisor and Provost and Professor of English 

Emerita, Wheaton College (MA) 

Leading Faculty Through Effective Communication 

Good communication helps to gain faculty support for needed change. 

Methods include weekly online newsletters, biweekly faculty luncheon 

discussions, and frequent visits to faculty members in their offices. What 

additional strategies are effective 

R. Joseph Dieker, Vice President for Academic Affairs and Dean of the 

College, Culver-Stockton College 

28

Lifting Faculty Spirits in Tough Financial Times 

This discussion will focus on concrete steps the CAO can take to build 

faculty morale in difficult times and lift the human spirit—perhaps the 

most overlooked but essential aspect of the CAO’s job. 

Patrick Allen, Provost, George Fox University 

Limited Term Faculty 

Faculty members face a number of conflict-of-interest issues, some 

obvious, some not. How do CAOs handle such things as assigning one’s 

own texts, teaching family members, and the like 

Patricia Ann Fleming, Senior Vice President and Dean of Faculty, Saint 

Mary’s College (IN) 

Managing the Faculty Transition 

With the creation of a faculty retirement program and a very small 

faculty, Marlboro had to face the issue of loss of institutional memory. 

With funding from the Andrew W. Mellon Foundation, a multi-tiered 

approach was created to preserve the memories and experiences of 

long-serving faculty members and assist new faculty members with the 

transition to the unique aspects of Marlboro’s teaching model. 

Felicity Ratté, Dean of Faculty, Marlboro College 

New Academic Programs in Lean Times 

This discussion will focus on the research and processes needed to help 

determine whether investments in new academic initiatives are healthy 

moves for an institution in these lean financial times. Participants will 

share ideas on investing for the future while working on improvements in 

efficiencies in the academic area. 

Patricia Draves, Vice President for Academic Affairs and Dean of the 

College, Mount Union College 

New Faculty Development 

CAOs are invited to share ideas for orienting and mentoring new faculty. 

How can veterans help newcomers adjust quickly to the college community 

culture and find the resources they need to grow in their new positions 

Carol Scheppard, Vice President and Dean for Academic Affairs, 

Bridgewater College 

Obtaining All A’s: An Apt Admission—Academic Alliance 

Various strategies to bolster faculty members’ support of new student 

recruitment will be explored, and specific aspects of a successful faculty 

mentor program will be shared. Additionally, CAOs will discuss strategies 

to help admissions staff better understand the various majors and 

subsequent career options for students. 

David Finley, Vice President for Academic Affairs, Trine University 

29

Post-Tenure Review 

Post-tenure review provides an opportunity for faculty members to reflect 

on their past performance, to set goals for their future, and to receive 

feedback on both. CAOs who are interested in instituting post-tenure 

reviews will hear about the successes and challenges experienced by 

colleagues who have already instituted these reviews. 

Sally Weaver Sommer, Vice President and Dean of Academic Affairs, 

Bluffton University 

Reducing Endowment Draw 

Can CAOs reduce their institution’s draw-down on stressed endowments 

Topics may include, but are not limited to: how to explain the importance 

of a healthy endowment draw to the faculty, managing fiscal fatigue, and 

strategies for reducing the draw without eliminating jobs. 

James Sheppard, Vice President for Academic Affairs and Dean of Faculty, 

Southwestern College (KS) 

Strategic Planning on a Shoestring 

Participants will explore approaches to planning that may streamline the 

effort, cut costs, save time, and quiet or tame the cynics. Some approaches 

include deploying course management software to manage discussions, 

using a “mosaic” approach to planning, using mission language to 

promote buy-in, and identifying parts of the process that could be 

advanced at low cost by using the CAO network. 

Jeanine Stewart, Vice President for Academic Affairs, Hollins University 

Strengthening the Relationship Between Student Affairs and 

Academic Affairs—Implications for Improved Retention 

A closer integration of academic and student life programming can 

enhance both student learning and satisfaction, thus producing positive 

gains for retention and graduation. The Student Learning Imperative 

provides enhanced learning experiences for students outside the classroom. 

Billye Auclair, Vice President for Academic Affairs, Saint Joseph College 

(CT) 

Teaching at the American University in Iraq-Sulaimani 

Participants will learn about teaching opportunities at this new university 

located in the Kurdish area of Northern Iraq. 

John Agresto, retired President, St. John’s College (NM), and Provost, 

American University Iraq-Sulaimani 

What is NetVUE and Why Should My Institution Participate 

CIC is inviting institutions to join the Network for Vocation in 

Undergraduate Education (NetVUE). Building on the legacy of the 

Programs for Theological Exploration in Vocation, this new Lilly 

30

Endowment-funded initiative seeks to deepen vocational exploration 

by considering the callings and commitments of students and faculty 

and staff members at independent colleges and universities. NetVUE 

members will share knowledge, best practices, and reflections through 

national and regional conferences, programmatic and resource exchanges, 

consultations, and online networking. 

Shirley J. Roels, CIC Senior Advisor and Professor of Management, 

Calvin College 

8:00 a.m.–5:00 p.m. Consultations 







8:45–9:00 a.m. Break 

9:00–10:00 a.m. Plenary Session 


The Liberal Arts and Democracy 

Living through the politicization of universities in her native Iran, Nafisi 

observed a relationship between the movement away from a liberal arts 

education and the decline of the country. Now, as she travels throughout 

the United States, she is seeing warning signs of a similar weakening of 

the liberal arts as courses in the humanities and social sciences replace 

canonical texts and traditional content with popular literature and 

trendy topics. In her CAO Institute address, Nafisi will explore the links 

between a robust liberal arts curriculum and a strong democracy. She also 

will discuss the role of the CAO in strengthening the liberal arts in the 

undergraduate curriculum when dominant social forces are emphasizing 

career preparation. 

Azar Nafisi is the author of the national bestsellers 

Reading Lolita in Tehran: A Memoir in Books and 

Things I've Been Silent About: Memories, a memoir 

about her childhood, which was published in 2009. 

Reading Lolita has won numerous literary awards, 

including the 2004 Non-fiction Book of the Year 

Award from Booksense, the Frederic W. Ness Book 

Award, the 2004 Latifeh Yarsheter Book Award, and an achievement 

award from the American Immigration Law Foundation. Nafisi is 

also executive director of Cultural Conversations at the Foreign Policy 

Institute of Johns Hopkins University’s School of Advanced International 

Studies in Washington, DC, where she is a visiting professor of aesthetics, 

culture, and literature and teaches courses on the relationship between 

culture and politics. 

Chair: John T. Day, Academic Vice President, John Carroll University 

31


De Vargas 

Beauty and Efficiency in Images for the Curriculum 

This session will introduce CAOs to ARTstor—a nonprofit digital library 

with over one million images for use in art history courses and many 

other disciplines. The speakers will also discuss a new ARTstor system 

(Shared Shelf) that will enable institutions to reduce local investments in 

building and maintaining campus-based image collections—and lead a 

discussion about what it takes to make such cost-saving innovations work 

in reality. 

James Shulman, President, ARTstor 

Jonathan Green, Dean of the College and Vice President for Academic 

Affairs, Sweet Briar College 

Chair: Susan Kupisch, Vice President for Academic Affairs, University of 

Evansville 

Zia A–C 

Faculty Generations at Work: Collision Course or Smooth Sailing 

As greater numbers of faculty members retire (or not, given the economic 

downturn), institutions must recruit younger Baby Boomers, Generation 

Xers, and Millennials to fill vacancies while they continue to engage older 

faculty members in the evolving academic enterprise. This presentation 

will highlight the values that shaped the policies and practices of earlier 

generations and older Baby Boomers, which work less well for Gen Xers 

or Millennials, and discuss the tension points around tenure clarity, worklife 

balance, flexibility, collegiality, career pace and paths, feedback, and 

productivity. In exploring the advantages afforded by an intergenerational 

faculty workforce, the speakers will offer suggestions for recruiting and 

retaining a faculty across generations. 

Stephen Allred, Provost, University of Richmond 

Cathy A. Trower, Research Director, Co-Principal Investigator, 

Collaborative on Academic Careers in Higher Education (COACHE), 

Graduate School of Education, Harvard University 

Chair: Paula Garrett, Vice President for Academic Affairs, Warren Wilson 

College 

Pavilion 

Involving the Campus Community in Reordering Budget and 

Strategic Priorities 

As colleges and universities adjust budgets, collaborative approaches for 

working with faculty and staff members to reduce expenditures is of 

major importance. Panelists will discuss strategies such as entrepreneurial 

budgeting, delegation of budget authority, performance criteria, and costallocation 

models that use data in making decisions. 

Edward E. Ericson, Vice President for Academic Affairs, John Brown 

University 

Kathleen Rountree, Provost and Vice President for Academic Affairs, 

Ithaca College 

Chair: Curtis E. Martin, Vice President and Dean of Academic Affairs, 

Paine College 

32

Sunset 


Current economic challenges require CAOs to think much more critically 

about the legal risks for campuses that face unacceptable behavior, poor 

performance or termination of employees, program closures, reductions in 

the workforce, and other cost-cutting measures. In this interactive session, 

an experienced higher education attorney will identify additional legal 

issues and provide CAOs with the tools necessary to manage them and 

prevent risks to the institution. 



Chair: Mary Hassinger, Vice President for Academic Affairs, Stephens 

College 

Hilton - Mesa Ballroom A 

Professional Development for the Experienced CAO 

Long-serving chief academic officers contribute to the stability of 

institutions and have established relationships with faculty members 

that make development and implementation of new programs possible. 

How do experienced CAOs develop new insights and continue to grow 

professionally in ways that strengthen the institution New ventures 

such as fundraising, re-entering the classroom, or engaging with other 

institutions may spark a CAO’s creativity. How do experienced CAOs stay 

resilient and fresh in the face of the challenges inherent in the job The 

approaches taken by CAOs with many years of service will be shared in 

this session. 

Terry B. Smith, Executive Vice President and Dean for Academic Affairs, 

Columbia College (MO) 

Jane T. Jakoubek, Vice President for Academic Affairs and Dean of the 

Faculty, Monmouth College (IL) 

Chair: Dale H. Simmons, Provost and Vice President for Academic 

Affairs, Judson University 

11:15–11:30 a.m. Break 

11:30 a.m.–12:30 p.m. Concurrent Sessions 

Anasazi North 

Advice from Chief Financial Officers on Managing in the Current 

Economic Climate 

In a time of financial constraints, what cost-cutting measures are being 

implemented across the campus How will institutional leaders know 

if the budget constraints are succeeding without harming institutional 

quality How can CFOs and CAOs collaborate to advance the 

institutional mission 

Robert D. Flanigan, Jr., Vice President for Business and Financial Affairs 

and Treasurer, Spelman College 

Julee Sherman, Vice President for Finance and Administration, Central 

Methodist University 

Chair: Wendy J. McCredie, Acting Provost, Mount Mary College (WI) 

33


Challenges and Opportunities of Three-Year Degree Programs 

In a time of limited resources, cost-conscious students may be attracted 

to three-year degree programs. What issues should CAOs explore as 

they consider whether a three-year degree would be successful at their 

institutions CAOs at two institutions with established programs will 

share their insights and experiences. 

Patricia Lynott, Vice President of Academic Affairs, Southern New 

Hampshire University 

William M. Throop, Provost, Green Mountain College 

Chair: Mary C. Draper, Vice President for Academic Affairs, Clearwater 

Christian College 

De Vargas 

Preparing for the Presidency 

What types of past work experience—given the current economic climate 

with all of its fundraising, enrollment, and budgetary uncertainties—do 

presidential search committees favor and how can a CAO gain that 

experience The session will help CAOs answer this question and also will 

offer practical advice about how CAOs can present typical experiences in 

ways that presidential search committees will find relevant and impressive. 

Susan Resneck Pierce, Senior Consultant, Academic Search, Inc., and 

President Emerita, University of Puget Sound 

Chair: Gregory S. Mahler, Vice President and Academic Dean, Earlham 

College 

11:30 a.m.–12:30 p.m. Repeated Concurrent Sessions 

Zia A–C 

Faculty Generations at Work: Collision Course or Smooth Sailing 

As greater numbers of faculty members retire (or not, given the economic 

downturn), institutions must recruit younger Baby Boomers, Generation 

Xers, and Millennials to fill vacancies while they continue to engage older 

faculty members in the evolving academic enterprise. This presentation 

will highlight the values that shaped the policies and practices of earlier 

generations and older Baby Boomers, which work less well for Gen Xers 

or Millennials, and discuss the tension points around tenure clarity, worklife 

balance, flexibility, collegiality, career pace and paths, feedback, and 

productivity. In exploring the advantages afforded by an intergenerational 

faculty workforce, the speakers will offer suggestions for recruiting and 

retaining a faculty across generations. 





Chair: Sherilyn Emberton, Vice President for Academic Affairs, Lincoln 

Memorial University 

34

Sunset 


Current economic challenges require CAOs to think much more critically 

about the legal risks for campuses that face unacceptable behavior, poor 

performance or termination of employees, program closures, reductions in 

the workforce, and other cost-cutting measures. In this interactive session, 

an experienced higher education attorney will identify additional legal 

issues and provide CAOs with the tools necessary to manage them and 

prevent risks to the institution. 



Chair: Will J. Friesen, Provost, Malone University 

12:30–1:30 p.m. International Association of Baptist Colleges and 

(Meet in Eldorado lobby.) Universities Chief Academic Officers Luncheon 

Coordinator: Michael Arrington, Executive Director/Treasurer, 

international Association of Baptist Colleges and Universities 

12:30–1:30 p.m. Missouri Chief Academic Officers Luncheon 


Coordinator: R. Joseph Dieker, Vice President for Academic Affairs and 

Dean of the College, Culver-Stockton College 

12:30–2:00 p.m. American Academic Leadership Institute Luncheon 

(Meet in Eldorado lobby.) (By invitation) 

Chief academic officers who are 2009–2010 participants in the Academic 

Leadership for the 21 st Century program are invited to discuss issues with 

colleagues over lunch. 

Convener: Ann Die Hasselmo, President, American Academic Leadership 


12:30–2:00 p.m. Women’s College Coalition Luncheon 

Eldorado Court 


Susan Lennon, President, Women’s College Coalition 

12:30–2:00 p.m. Free Time for Lunch 

1:30–5:00 p.m. Optional Excursion 



Pecos National Monument Historical Park Tour 

35

2:00–5:30 p.m. Workshop 


Budget Fundamentals for the CAO 


CAOs will gain a greater understanding of the budget process and of 

financial statements and reports by participating in this workshop led 

by experienced colleagues. Topics will include the essential elements and 

timeline for the budget process, difficulties CAOs encounter in preparing 

the budget, effective oversight of the budget process, and working with 

department chairs on budget issues. Workshop participants will learn 

more about the annual balance sheet and the operating budget of the 

institution. Experienced and new CAOs are welcome to attend. 

Mark Matson, Vice President for Academic Affairs and Dean, Milligan 

College 

Joanne Passaro, Provost and Vice President for Academic Affairs, Carroll 

University (WI) 

Chair: Robert J. Graham, Acting Provost, Waynesburg University 


Sunset 

Financial Forecasting 


Participants will learn the methods, assumptions, and formats for 

producing a five-year financial forecast anchored in the annual audit of 

the institution. The forecast will include these organizing sub-forecasts: 

statement of activities budget, enrollment, fee schedules, new programs, 

capital expenses, endowment income, statement of financial position, 

cash flow, and important financial ratios. In addition, participants will 

learn basic guidelines for developing a forecast, such as a statement of 

financial assumptions, creating formulas for varying enrollments, revenue, 

and expenses, and integrating factors that relate enrollment growth to 

expenses. The final forecast model will have a summary forecast for the 

statements of activities, financial position, and cash flow. A separate 

section will include the list of new capital projects, new departments, and 

other relevant plans. 

Michael Townsley, Special Assistant to the President for Finance and 

Professor of Business, Becker College and author of The Small College 

Guide to Financial Health: Weathering Turbulent Times 

Chair: Barbara Gayle, Academic Vice President, Viterbo University 

36

2:15–4:00 p.m. Seminar 

Zia A–C 

The Future of the Liberal Arts Curriculum 


Azar Nafisi, author of Reading Lolita in Tehran: A Memoir in Books and 

Things I’ve Been Silent About: Memories, will lead this discussion of 

challenges to the integrity of the undergraduate liberal arts curriculum in 

U.S. colleges and universities, one of her major concerns in recent years. 

Her views are informed by having lived through the politicization of the 

universities and especially the teaching of Western literature during her 

years in Teheran. CAOs are invited to participate in this exploration of 

the daily challenge of preserving a “pure” program in the humanities, 

while acknowledging the changing preferences of students and the fads 

in teaching and research that also affect undergraduate general education. 

This limited enrollment seminar will consider issues such as the growth of 

professional programs while the number of liberal arts programs declines; 

distortions in the teaching of literature in the name of political ideology; 

the integral connections among freedom of expression, democracy, 

and the liberal arts; and the problem of standards when teaching the 

humanities. 

Leader: Azar Nafisi, Executive Director of Cultural Conversations, 

Foreign Policy Institute, School of Advanced International Studies, Johns 

Hopkins University 

Respondents: 

Maria J. de la Camara, Dean, College of Liberal Arts, Benedictine 

University (IL) 

Thomas M. Falkner, Provost and Dean of the Faculty, McDaniel College 

William Craig Rice, Director, Division of Education Programs, National 

Endowment for the Humanities 

5:30–6:30 p.m. Reception for Members of the CIC/CLA Consortium 



Participants in the CIC/CLA Consortium are invited to share news about 

the Consortium and discuss issues with colleagues over refreshments. 

Convener: Harold V. Hartley III, Senior Vice President, CIC 

5:30–6:30 p.m. Reception for CIC Non-member Institutions 

Zia A 


Chief academic officers at institutions that are not currently members of 

the Council of Independent Colleges will learn more about CIC services 

for members and non-members. 

Convener: Richard Ekman, President, CIC 

6:30 p.m. Free Time for Dinner 

37

6:30 p.m. Meetings of Associated Organizations 

Eldorado lobby 

American Benedictine Colleges Chief Academic Officers 

Coordinator: Diane Fladeland, Vice President for Academic Affairs, 

University of Mary 

De Vargas 

Association of Colleges of Sisters of Saint Joseph Chief Academic 

Officers 

Coordinator: Sean Peters, CSJ, Executive Director, Association of 

Colleges of Sisters of Saint Joseph 


Association of Franciscan Colleges and Universities Chief Academic 

Officers 

Coordinator: Christopher L. Holoman, Provost and Vice President for 

Academic Affairs, Hilbert College 


Association of Presbyterian Colleges and Universities Chief Academic 

Officers 

Coordinator: Gary Luhr, Executive Director, Association of Presbyterian 


Sunset 

Council for Christian Colleges & Universities Chief Academic 

Officers 

Coordinator: Mimi Barnard, Vice President for Professional Development 

and Research, Council for Christian Colleges & Universities 


National Association of Schools and Colleges of the United Methodist 

Church Chief Academic Officers and Spouses 

Coordinator: Jerry Boone, Acting Administrator of Schools, Colleges and 

Universities of the United Methodist Church 

38

Tuesday, November 10 


Pavilion 


Continental breakfast is provided to all Institute participants free of 

charge. Participants may move among several of these informal discussion 

groups. 

Active Listening as a Leadership Tool 

Productive relationships break down when people feel threatened. 

As leaders, how do CAOs create an environment that builds positive 

relationships for effective change 

Lance Carluccio, Vice President for Academic Affairs, Mount Ida College 

Affording a Global Campus 

With the increasing cost of international travel, creative solutions are 

needed to keep the cost of global education from overwhelming budgets. 

Participants will share strategies to deal with costs including alternatives 

to European-based models and consortium programs. 

Mark Krejci, Provost and Dean of the College, Concordia College (MN) 

Building an Online Infrastructure: Marketing, Recruitment, 

Advising, Technical Support 

Institutions that wish to move from isolated online course offerings for 

current students to full program offerings to new markets need to plan 

carefully to build capacity to do so. The experiences of the College of St. 

Scholastica in bringing selected online programs to national audiences 

will be shared. 

Elizabeth Domholdt, Vice President for Academic Affairs, College of St. 

Scholastica 

Interacting Effectively with The Chronicle of Higher Education 

A journalist from The Chronicle will discuss how the publication 

determines which issues to cover, news items of interest from small and 

mid-sized colleges and universities, and recent changes at the publication. 

David Glenn, Senior Reporter, The Chronicle of Higher Education 

CAO Sabbaticals—How To 

Discussion will begin by comparing sabbatical policies from different 

institutions. Then the group will discuss the pros and cons for 

administrative sabbaticals (for deans and CAOs) and explore the 

possibility and practicality of a CAO’s own sabbatical plan. 

Janet Robinson, Vice President for Academics, Lourdes College 

39

CIC’s Key Indicators Tool (KIT) and Financial Indicators Tool (FIT) 

CIC’s benchmarking services, generously supported by TIAA-CREF, 

can help administrators in a variety of ways. The most common are 

learning more about one’s institution in context (regional, financial, 

Carnegie Classification, and size), measuring performance relative 

to other institutions, and setting realistic goals in strategic planning. 

Representatives of The Austen Group, which produces the reports for 

CIC, will be available to answer questions. 

Kristin Akervall, Director of Research Projects, The Austen Group 


Consortia for Faculty and Curricular Collaborations 

Consortia of colleges and universities can provide efficient and effective 

networks for professional development and curricular innovation. 

As a member of the EcoLeague (www.ecoleague.org), Consortium for 

Innovative Environments in Learning (www.cielearn.org), and North 

American Mobility Consortium, Prescott College students, faculty 

members, and administrators collaborate with colleagues from other 

distinctive colleges across the U.S., Canada, and Mexico. Discussion will 

address the opportunities and challenges of such consortia. 

Paul Burkhardt, Chief Academic Officer, Prescott College 

Developing Interdisciplinary Programs: Breaking the Boundaries 

Interdisciplinary studies are often seen as a critical component of 

higher education. This discussion will look at approaches to foster 

interdisciplinary programs at every level of instruction, from individual 

courses to degree programs. 

Geoffrey Brackett, Provost and Executive Vice President for Academic 

Affairs, Pace University 

Extension Faculty: Tenure, Governance, and Community 

An increasing number of institutions have full-time faculty members 

serving at extension campuses. How do CAOs adapt traditional 

approaches to such important components of faculty life as tenure and 

governance to accommodate these faculty members How is the idea of a 

single faculty community developed and maintained 

David Chown, Chief Academic Officer and Senior Vice President of the 

Residential University, Upper Iowa University 

Managing Faculty Salary Differentials 

Many CIC institutions have faculty compensation policies that do not 

permit disciplinary pay differentials. Others have policies that base 

faculty compensation, at least at the time of initial hire, on market-based 

disciplinary differentials. Geneva’s policy combines aspects of these two 

strategies. CAOs are invited to discuss the pros and cons of this approach. 

Kenneth Carson, Vice President for Academic Affairs, Geneva College 

40

Navigating Divergent Institutional Assumptions about Shared 

Governance 

Effective academic leadership requires a CAO to live in two worlds: 

the fast-paced, outcomes-driven, managerial world of the executive 

leadership team and the slower-paced, consensus-oriented world of the 

faculty. At many small, private institutions, a culture of deep faculty 

involvement in decisions outside the strictly academic realm is still the 

norm. How can chief academic officers successfully mediate between the 

often competing aims of the board/president/cabinet and the faculty to 

improve institutions and move them forward in a positive way 

Kimberly Estep, Provost and Vice President for Academic Affairs, 

Tusculum College 

Out-of-Class Learning 

Baccalaureate programs are finite vessels, yet the CAO’s job is to pack 

them with an ever-expanding body of knowledge and expectations. Are 

there opportunities to meet the challenge by using the co-curriculum 

Richard Nelson, Provost, Paul Smith’s College 

Presidential Transition: Impact on CAOs 

This session is designed to allow CAOs to share their experience 

and concerns regarding presidential transitions that they either have 

experienced, currently are experiencing, or anticipate in the near future. 

Sneh B. Veena, Provost and Vice President for Academic Affairs, Heritage 

University 

The Wofford Community of Scholars 

Wofford offers an innovative summer research program for selected 

student scholars. The leader will share details of the program and invites 

others to share their programs. 

David Wood, Senior Vice President for Academic Affairs and Dean of the 

College, Wofford College 

Thinking Outside the Box: Non-Traditional Departmental 

Leadership Paradigms 

Sometimes departments find themselves in transitional periods when a 

traditional departmental leader may not be available or be the best choice. 

Discussion will center on investigating non-traditional approaches to 

departmental leadership. 

Jesse Mann, Vice President for Academic Affairs and Academic Dean, 

Westminster College (PA) 

41

Towards a Greater Understanding of Junior Faculty 

The perspectives of early career, Generation X, or Millennial faculty 

members can seem vexing and frustrating to CAOs who are older. This 

discussion will provide ideas about how CAOs can work with the junior 

faculty on their campuses to create a successful and satisfying workplace. 





Transitioning New Faculty into the Institution 

This session looks at various strategies to help new faculty members 

make the transition into the campus culture. Topics will include: new 

faculty orientation, mentorship programs, and working with the faculty 

development director. 

Agnes Caldwell, Interim Vice President and Dean for Academic Affairs, 

Adrian College 

Understanding AQIP: NCA’s Alternative Accreditation Pathway 

The discussion will focus on developing an understanding of AQIP 

(Academic Quality Improvement Program)—how it works and the 

pros and cons of this alternative pathway to North Central Association 

accreditation. 

John Yoder, Vice President for Academic Affairs, Friends University 

What Challenges Does Your College Face in Creating Effective 

Library Services 

Participants will explore what makes a college library effective today. 

What kinds of services and collections does your library need to provide 

for the campus What would you like to see that your library isn’t doing 

What do your faculty and students need most from the library This 

session will explore various answers to these questions and more. 

Susan Barnes-Whyte, Library Director, Linfield College 

When is a Good Faculty Evaluation a Bad One 

Student evaluations of teaching are intended to assure accountability and 

provide useful feedback, but often they degenerate into mere popularity 

contests. Ironically the use of teaching evaluations in decisions about 

merit pay, promotion, and tenure can lead to poor student learning, 

as standards for reading and writing assignments lapse and grades are 

inflated in order to curry the favor of student/consumers. How can a 

CAO make student evaluations of faculty members support rather than 

undermine the integrity of the academic program 

Terrence Grimes, Chief Academic Officer and Vice President for 

Academic Affairs, Barton College 

42

What is NetVUE and Why Should My Institution Participate 

CIC is inviting institutions to join the new Network for Vocation in 

Undergraduate Education (NetVUE). Building on the legacy of the 

Programs for Theological Exploration in Vocation (PTEV), this new Lilly 

Endowment-funded initiative seeks to deepen vocational exploration by 

considering the callings and commitments of students and faculty and 

staff members at independent colleges and universities. NetVUE members 

will share knowledge, best practices, and reflections with one another 

through national and regional conferences, programmatic and resource 

exchanges, consultations, and online networking. Learn from the project 

director about this new opportunity. 

Shirley J. Roels, CIC Senior Advisor and Professor of Management, 

Calvin College 

8:00 a.m.–Noon Consultations 




8:45–9:00 a.m. Break 


Sunset 

Cheap, Fast, and Out of Control: Social Media, Recruitment, and 

Reputation Management 

Social networking tools such as Facebook, Twitter, and MySpace are now 

ubiquitous on college and university campuses—but they are no longer 

tools used only by students. Increasingly, campus enrollment, marketing/ 

PR, admissions officers, and faculty members are using social networking 

tools to improve communications with prospective and current students 

as well as the public. This session will explore the strategic uses of 

interactive media in communications, as well as trends in social media 

tactics and uses in higher education. 

Sean Carton, Chief Creative Officer, idfive 

Roger Casey, Provost and Vice President for Academic Affairs, Rollins 

College 

Chair: Daniel Taddie, Senior Vice President for Academic Affairs and 

Dean of the Faculty, University of the Ozarks 

43

Zia A–C 

Insights from the Chief Advancement Officer 

Partnering with the chief advancement officer to enhance the academic 

quality of the institution is of growing importance to CAOs. What advice 

do advancement officers have for CAOs on effective ways to support 

fundraising efforts How can CAOs and advancement vice presidents best 

support each other’s work to maximize funding for important academic 

and campus initiatives 

Myra Garcia, Vice President, Institutional Advancement, Wagner College 

Eric A. Becher, Vice President for Institutional Advancement, College of 

Saint Elizabeth 

Chair: Paul M. Percy, Vice President for Academic Affairs and Dean of 

the College, King College 


Helping First-Generation Students Succeed in College 

Without parents who can provide guidance based on personal experience, 

first-generation students face distinctive and significant obstacles in 

college. Nevertheless, there is much that an institution can do to help 

these students persevere and succeed. Participants will learn about a range 

of strategies used by two recipients of CIC’s Walmart College Success 

Awards to recruit, retain, and graduate first-generation college students. 

Michael A. McDonald, Provost, Kalamazoo College 

Sarah Stoycos, Director of Programs, CIC 

Elizabeth H. Tobin, Vice President for Academic Affairs and Dean of the 

College, Illinois College 

Chair: Bette C. Starr, Vice President for Academic Affairs, Lindsey 

Wilson College 

Anasazi North 

Making Practice Public: A Vision for K-16 Faculty Development 

Although artifacts of practice—a syllabus, a teaching journal, student 

evaluations—may persist when a course is long over, the central and 

relational practices of teaching and learning evaporate, persisting only in 

the memories of the participants. This is a dilemma for educators of K-12 

students as well as those in higher education. This session will explore 

how chief academic officers can help faculty members “open their doors” 

by creating, sharing, and learning from multimedia representations of 

faculty practice. Through interactive multimedia, presenters also will 

describe how programs in teacher education have integrated records 

from K-12 teaching practice as alternative “texts” for the preparation of 

novice teachers. Session participants will be invited to join a collaborative 

conversation about how to initiate and sustain such efforts on their own 

campuses. These programs were developed through CIC’s Teachers for the 

21 st Century program, which is supported by the Microsoft Corporation’s 

U.S. Partners in Learning program. 

Edward J. Barboni, Dean of the School of Professional and Continuing 

Studies, Saint Peter’s College 

Marie Joan Harris, CSJ, Provost and Vice President for Academic Affairs, 

Avila University 

44

Désirée H. Pointer Mace, Assistant Professor, Alverno College; cofounding 

editor, InsideTeaching.org, and author, Teacher Practice Online: 

Sharing Wisdom, Opening Doors 

Chair: Leanne Neilson, Provost and Vice President for Academic Affairs, 

California Lutheran University 

10:30–10:45 a.m. Break 


10:45 a.m.–Noon Closing Plenary Session 


Recruitment, Retention, and the New Economy: What Happened 

What Now 

In today’s dynamic education marketplace, the normal strategies for 

predicting and managing enrollment and retention may no longer be 

effective. This session will provide a strategic overview of the trends and 

challenges facing independent colleges and universities from national 

enrollment management experts. It will explore changing demographics, 

asserting value in an age of frugality, the importance of the department 

in building the case for enrollment and retention, and competition as the 

result of the increased quality of education at public institutions. How can 

the CAO capitalize on new developments in enrollment and retention 

CAOs will return to campus with new perspectives, ideas for action, and 

strategic plans for meeting the realities of today and tomorrow. 

Catherine R. Cook is co-founder of Miller/Cook & 

Associates, Inc., a firm offering independent colleges 

and universities an integrated approach to enrollment 

management. During her more than two decades 

of service to higher education institutions, she has 

served as a full-time faculty member, assistant dean for 

academic affairs, chief retention officer and director 

of the freshman year experience, and vice president for enrollment 

management. The sustained viability of special niche private colleges and 

universities and the design of revenue-based enrollment management 

systems are her primary research interests. 

John Lawlor is the founder and principal of The 

Lawlor Group (TLG), a full-service market research, 

brand management, and marketing communications 

firm that works almost exclusively with private 

education clients. Over the course of 20 years, TLG 

has conducted research with prospective students 

and parents, current students and parents, alumni, 

and other key gatekeepers and influencers to better inform enrollment 

management and institutional marketing strategies. Lawlor is the 

publisher of The Lawlor Review, a marketing journal; Lawlor Perspective, a 

series of white papers for senior management and trustees; and the firm’s 

electronic newsletter, Lawlor Focus. 

(cont'd) 

45

Michaelita Quinn is president of Executive 

Management Services, Inc., a consulting group that 

provides services in enrollment management and 

student affairs to private colleges and universities 

including assessments, coaching, interim management, 

searches, and consulting. For over 15 years, the group 

has given highly-tailored, hands-on assistance to 

institutions across 20 states, most of which are CIC members. Prior to 

forming the group, Quinn was president of Kaplan Education Centers, 

Ltd. and held senior executive positions with three education groups 

that enrolled undergraduate and graduate students. She has served on 

numerous boards including those of private colleges. 

Moderator: Linda Lankewicz, Provost, Sewanee: The University of the 

South 

Noon 

Conclusion of CAO Institute 

POST-INSTITUTE EVENTS 

12:15–3:00 p.m. CAO Task Force Meeting 



Sunset 



Tuesday, November 10, 1:00–5:30 p.m. 

Wednesday, November 11, 9:00 a.m.–Noon 

Participants will address classical and contemporary texts that have 

bearing on issues of leadership and will consider fundamental issues and 

values as they relate to the challenges of leadership. 

David Townsend, Director of Wye Programs, Aspen Institute, and Tutor, 

St. John’s College (MD) 

1:30–6:00 p.m. Optional Excursion 

(Meet in Eldorado lobby.) (Pre-registration required) 

Bandelier National Monument and Chimayo Tour 

Wednesday, November 11 

9:00 a.m.–Noon Workshop 

Sunset 


46

Chief Academic Officers Task Force 

Programming for the 2009 Institute for Chief Academic Officers was planned with the assistance of 

CIC’s CAO Task Force: 

Katie Conboy, Vice President for Academic Affairs, Stonehill College (Chair) 

Jeffery Aper, Provost, Blackburn College 

Randall Basinger, Provost, Messiah College 

John T. Day, Academic Vice President, John Carroll University 

Rita E. Knuesel, Provost, College of Saint Benedict/St. John’s University 

Linda Lankewicz, Provost, Sewanee: The University of the South 

Devorah Lieberman, Provost and Vice President for Academic Affairs, Wagner College 

George E. Miller, Vice President for Academic Affairs, Claflin University 

Daniel Taddie, Senior Vice President for Academic Affairs and Dean of the Faculty, 

University of the Ozarks 

Sneh B. Veena, Provost and Vice President for Academic Affairs, Heritage University 

47

Best of Santa fe 

Santa Fe is a world-renowned travel destination unparalleled in richness of history, heritage, arts, and 

culture. From 2009 through 2010, Santa Fe will be celebrating its 400 th anniversary with a variety of 

activities. Information on these programs may be found at www.santafe400th.com; information on other 

activities in Santa Fe is available on the Santa Fe Convention Bureau website at www.santafe.org. 

The Georgia O’Keeffe Museum 

With more than 130 paintings, drawings, and 

sculptures, this is the world’s largest collection of 

works by Georgia O’Keeffe, one of New Mexico’s 

most famous painters. The museum is joined 

to a Research Center, both of which are Pueblo 

Revival buildings. Only a short walk from the 

Eldorado Hotel and two blocks from the Santa 

Fe Plaza, the Georgia O’Keeffe Museum is one 

of Santa Fe’s most treasured attractions. www. 

okeeffemuseum.org 

Santa Fe Plaza/Palace of the Governors 

The Santa Fe Plaza has been the city's epicenter 

since Don Pedro de Peralta established it in 1610. 

It marks the end of the famous Santa Fe Trail, a 

trade route established in 1822 with its starting 

point in St. Louis. For more than four centuries, 

the Santa Fe Plaza has been the hot spot for 

political, social, and commercial gatherings. It 

features the nation’s oldest public building, the 

Palace of the Governors, today operating as the 

state’s history museum. Local Indians from the 

pueblos sell their works of art under the porch. 

The plaza plays host to a series of annual events, 

most notably the Indian Market, Spanish Market, 

and Fiesta. www.palaceofthegovernors.org 

Loretto Chapel 

Home to the famous “Miraculous Staircase,” 

the Loretto Chapel is one of the most adored 

attractions in Santa Fe. Completed in 1878, the 

chapel was built to spread the faith and bring 

education to the new territory. The stairway 

makes two complete 360-degree revolutions and 

has perplexed master craftsmen from around the 

world. Constructed from an extinct wood with 

only square wooden pegs, the staircase is without 

any visible means of support other than its base. 

The Loretto Chapel is one of New Mexico’s 

most coveted churches for weddings and also 

boasts perfect acoustics, making it an ideal venue 

for many concerts throughout the year. www. 

lorettochapel.com 

Art Galleries 

The most famous street in Santa Fe, Canyon 

Road, maintains a clear distinction in the art 

world and hosts countless galleries featuring 

artists from the past and present. It includes 

every medium, from contemporary paintings to 

antique American Indian art, garden sculpture, 

and photography. A favorite tradition is the 

weekly gallery walk on Friday nights at dusk, with 

galleries offering food, drinks, and an opportunity 

to meet the artists: www.crcainc.com. Descriptions 

of museums and galleries featuring the art of New 

Mexico are also available at www.collectorsguide. 

com/sf/sfall.html. 

Pueblos of New Mexico 

Visiting any of New Mexico’s 19 Indian pueblos 

can provide a fascinating perspective on both 

the past and the present of American Indian 

life. Many of the pueblos offer a wide variety 

of Indian crafts for sale. All pueblos have feast 

days to which the general public is invited. 

Information on each of the pueblos is available at 

www.patmontrose.com/pueblos.html. 

48

Hotel Information 

Eldorado Hotel 

309 W. San Francisco Street 

Santa Fe, NM 87501 

Phone: (800) 955-4455 or (505) 988-4455 

Fax: (505) 995-4555 

49

Hilton Santa Fe Historic Plaza 

100 Sandoval Street 

Santa Fe, NM 87501 

Phone: (800) 336-3676 or (505) 988-2811 

Fax: (505) 986-6435 

50

Notes 

Altitude Notice 

At almost 7,000 feet above sea level, visitors to Santa Fe may experience altitude sickness. 

To ease the adjustment to the elevation, visitors are advised to consume more water than usual 

and get more rest. Those with a heart condition or on medications are advised to consult with 

their physicians prior to traveling to Santa Fe. 

51

52 

Notes

Cert no. XXX-XXX-000 

XX%

37 th Annual 


for Chief Academic Officers 

November 7–10, 2009 J Santa Fe, New Mexico 

One Dupont Circle, NW, Suite 320 • Washington, DC 20036-1142 

Phone: (202) 466.7230 • Fax: (202) 466.7238 • www.cic.edu

2009 CAO Institute - The Council of Independent Colleges

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