SERVICE PROGRAM - Autocar, LLC
SERVICE PROGRAM - Autocar, LLC
SERVICE PROGRAM - Autocar, LLC
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<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
July 2004<br />
ATTENTION:<br />
SUBJECT:<br />
VEHICLES<br />
AFFECTED:<br />
<strong>SERVICE</strong> MANAGERS / PARTS MANAGERS<br />
CUMMINS ISM ENGINE FAULT CODE WHEN FAN<br />
STARTS<br />
CERTAIN AUTOCAR WX, WXR AND WXLL MODEL<br />
VEHICLES DELIVERED BETWEEN JULY 2003 AND<br />
FEBRUARY 2004, VIN NUMBER RANGE 200013 TO<br />
200355.<br />
S ERV ICE <strong>PROGRAM</strong> IN FO RMAT IO N :<br />
Service Programs are product modifications that <strong>Autocar</strong> has determined should be<br />
performed on all vehicles affected, proactively. It is preferred that the modification<br />
takes place prior to a failure. The expense related to this Service Program will be<br />
eligible for warranty recovery based on the published program standard labor time<br />
and required parts. Service Programs do expire. Reimbursement will not be<br />
available for claims submitted after the expiration date published on the Service<br />
Program.<br />
It has come to our attention that certain WX, WXLL, WXR trucks with ISM engines log<br />
a fault code for an open circuit to fan solenoid when the A/C Pressure or<br />
Transmission Temperature Switches open to cause the fan to come on. Harness<br />
A8720018-002 changes the logic of the switches to request the engine ECU to turn<br />
the fan on without logging a fault code.<br />
N U MB ER of V EHICLES A FF ECTE D:<br />
There are 99 vehicles with serial numbers in the range 200013 to 200355. Please see<br />
Page 8 for a listing of the trucks affected by this Service Program.<br />
NOTE: To verify or determine if a particular vehicle is affected by this Service<br />
Program, you should consult the Service/Warranty screen. By entering the Vehicle<br />
Identification Number into the VIN Profile, the screen will display any outstanding<br />
Service Program(s) and/or outstanding recall(s). If the Service Program number does<br />
not appear in the VIN Profile then it has been completed.<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190<br />
Page 1 of 9
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
I N SP ECT IO N IN STRUC T IO N S :<br />
There is no inspection for this Service Program.<br />
R EPA IR:<br />
The recall repair consists of installing a wiring harness to tie into the existing engine<br />
chassis wiring to re-route where signals from the transmission temperature switch,<br />
PTO and AC high pressure switch are sent. The repair instructions are found starting<br />
on page 3 of this bulletin.<br />
T I ME A LLO W ANCE:<br />
Repair:<br />
- 1.5 hours per vehicle<br />
P ARTS:<br />
1 only A8720018-002 wiring harness<br />
C LA IMS FO R CR ED IT:<br />
Expenses associated with the performance of this Service Program will be<br />
reimbursed based on the guidelines identified in this Bulletin, and by submitting a<br />
claim following published Instructions in the claim preparation section of the "Service<br />
Operations Manual".<br />
C LA IM COD IN G IN FO R MAT IO N :<br />
Authorization Number: - SP 2-872-001<br />
Repair: - 37110-2-02 1.5 hours per vehicle<br />
Expiration Date: - July 31, 2005<br />
D EALER RE SPONSIB I LI TY:<br />
Dealers are to perform the Service Program on all vehicles subject to the Service<br />
Program at no charge to the owner regardless of mileage, age of vehicle, or<br />
ownership as long as the repair is carried out before the expiration date of the<br />
program unless stated otherwise in this bulletin. Whenever a vehicle subject to this<br />
Service Program is taken into or is in your vehicle inventory or dealership for service,<br />
we strongly recommend you make every effort to perform the Service Program<br />
correction before the vehicle is sold or released to the owner.<br />
AUTOCAR <strong>LLC</strong><br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190<br />
Page 2 of 9
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
REPAIR PROCEDURE<br />
WARNING<br />
To prevent eye injury, always wear eye protection when performing<br />
vehicle maintenance, service or inspection.<br />
DANGER<br />
Before working on a vehicle, set the parking brake, place the transmission<br />
in neutral and block the wheels. Failure to do so can result in unexpected<br />
vehicle movement and can cause serious personal injury or death.<br />
1. Park the vehicle on a level surface. Turn off the engine, apply the parking<br />
brakes, and chock the rear tires to keep the vehicle from moving.<br />
2. Tilt cab forward. See instructions on pages 6, 7 and 8 for proper sequence<br />
to tilt and lower cab.<br />
3. With the cab tilted unplug the engine harness connection to the transmission<br />
oil temperature switch harness and install JUMPER 1 from harness<br />
A8720018-002 on the engine harness.<br />
Note: JUMPER1 is connected to PTOTSW2. See photo on Page 5.<br />
4. Connect the PTOTSW2 harness oil temperature connector from harness<br />
A8720018-002 to the transmission oil temperature switch harness.<br />
5. If the truck has a PTO installed remove the engine harness connector to the<br />
PTO and connect it to RRPT02 from harness A8720018-002. Then connect<br />
RRPT03 from harness A8720018-002 to the PTO connection. If the truck<br />
does not have a PTO installed, remove the weather plug from the engine<br />
harness PTO connector and connect it to RRPT02 from harness A8720018-<br />
002. Leave the weather connector on RRPT03 from harness A8720018-002<br />
in place.<br />
6. Remove 559PC wire from pin 6 of engine ECU connector and heat shrink<br />
end. If you are unable to remove the pin from the connector clip the 559PC<br />
wire two or more inches back from the connector and heat shrink the harness<br />
end of the wire with sealing heat shrink.<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190<br />
Page 3 of 9
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
7. If you were able to remove the 559PC wire from pin 6 of ECU connector then<br />
install 682A2 wire from harness A8720018-002 into pin 6 of the ECU<br />
connector. If you were unable to remove the wire and cut it, then remove the<br />
pin on wire 682A2 and splice it to wire 559PC. Be sure to solder the splice<br />
connections and cover with sealing heat shrink.<br />
8. If the truck is equipped with an AC pressure switch remove the engine<br />
harness from this switch and install JUMPER2 on this harness. Then<br />
connect PFSH2 from harness A8720018-002 to the AC pressure switch. If<br />
no AC pressure switch is in place leave weather cap on engine harness and<br />
JUMPER2 on PFSH2 connector. Installation of harness A8720018-002 is<br />
now complete.<br />
Note: JUMPER 2 is connected to PFSH2. See photo on Page 5.<br />
9. Clip and bundle new harness and loose connectors from engine harness<br />
neatly.<br />
10. To test the harness installation, lower the cab, connect your shop exhaust<br />
removal hose(s) to engine exhaust system and start engine.<br />
Raise the cab and disconnect the PTOTSW2 harness oil temperature<br />
connector from harness A8720018-002 to the transmission oil temperature<br />
switch harness. The engine fan should immediately startup. Reconnect the<br />
harness and the fan should stop after 3 minutes unless one of the other<br />
components is asking for cooling. If the truck has air conditioning carefully<br />
disconnect PFSH2 from harness A8720018-002 to the AC pressure switch<br />
(taking care not to get loose clothing or body parts caught in the spinning<br />
alternator drive belt and pulley) and the fan should start immediately,<br />
reconnecting the harness should stop the fan after 3 minutes unless one of<br />
the other components is asking for cooling. If disconnecting the connectors<br />
above does not start the fan immediately please shutoff the engine and<br />
connect your laptop to the engine and using Cummins Insite, check the Fan<br />
Control programming. If the truck has air conditioning or not the “Air<br />
Conditioner Pressure Switch Input”should be set to Enable and the<br />
“Minimum Fan On Time for A/C Pressure Switch”should be set for 180<br />
seconds. If fan does still not operate with these settings please check the<br />
installation of the A8720018-002 harness.<br />
11. Service Program is complete. Lower cab and lock in place as per the<br />
instructions shown on Page 8.<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190<br />
Page 4 of 9
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
Harness A8720018-002<br />
To Pin 6 on Engine<br />
ECU connector<br />
PFSH2 –Connects to<br />
AC Pressure switch if<br />
available<br />
JUMPER 2<br />
PTOTSW2 –Connects to<br />
Trans Oil Temp Switch<br />
JUMPER 1<br />
RRPT02 –Connects<br />
to Engine Harness<br />
PTO Connector<br />
RRPT03 –To Customer PTO<br />
Connection if Available<br />
Page 5 of 9<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
Tilting Cab<br />
General<br />
NOTE! Remove or secure all loose articles and<br />
close all doors before tilting the cab. The area<br />
above and ahead of the cab must be clear. The<br />
front wheels should be pointed in the straight<br />
ahead position. Read the label affixed to the<br />
seat base for more cab tilting information.<br />
DANGER<br />
Apply the parking brakes and if the truck is<br />
equipped with a manual transmission, place the<br />
gear in neutral to prevent unwanted vehicle<br />
movement and possible injury or death.<br />
CAUT ION<br />
Due to the danger of sustaining personal injury<br />
and/or damage to the vehicle, never attempt to<br />
raise the cab outside under extremely windy<br />
conditions. The strong wind conditions could<br />
force the cab beyond the normal limits of its<br />
travel.<br />
Raising the Cab<br />
Release the cab latch by lifting the security lock<br />
(1) on the lever and then push lever (2) up until<br />
the cab latch hook (3) is free from its retainer.<br />
The cab lock is now in its open position (B).<br />
Release the cab latch on the other side of the<br />
cab.<br />
WARNING<br />
Disengage both cab DANGER latches before tilting the<br />
cab. Raising the cab with only one latch<br />
disengaged can result in vehicle damage.<br />
Page 6 of 9<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
Remove the pump handle from its storage<br />
location on either the driver or passenger<br />
side rear cab corner. It is held in place with<br />
two clips to the cab wall.<br />
Place the flow valve selector on the cab tilt<br />
pump pointing rearward. The text on the<br />
selector handle that reads “RAISE”is now<br />
facing out.<br />
Put one end of the pump handle into the<br />
pump and operate the pump in an up and<br />
down motion. As hydraulic pressure<br />
increases, the cab tilt cylinders will start to<br />
move the cab up. When the cab goes over<br />
its balance point, it will fall at a controlled<br />
speed to its full tilt position and automatically<br />
relieves the hydraulic system pressure.<br />
WARNING<br />
It is advisable to remove the pump handle<br />
when it is not in use as it sticks out past the<br />
cab and could cause injury to someone<br />
passing by.<br />
To stop the cab in a partially tilted position<br />
while raising it, stop pumping and place the<br />
flow valve selector in the hold position. Install<br />
the lock pin in the cab tilt lock tube wherever<br />
the holes line up.<br />
DANGER<br />
Do not rely on the hydraulic pressure to hold<br />
the cab in a partially open position. Always<br />
use the lock pin in the cab tilt lock tube to<br />
prevent personal injury or death.<br />
Page 7 of 9<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
Lowering the Cab<br />
Place the flow valve selector on the cab tilt<br />
pump pointing forward. The text on the<br />
selector handle that reads “LOWER”is now<br />
facing out. Remove the lock pin from the<br />
cab tilt lock tube.<br />
Put one end of the pump handle into the<br />
pump and operate the pump in an up and<br />
down motion. As hydraulic pressure<br />
increases, the cab tilt cylinders will start to<br />
move the cab. When the cab goes over its<br />
balance point, it will fall at a controlled speed<br />
until it settles over the rear mounts.<br />
Remove the pump handle from the pump<br />
and return it to its storage location inside the<br />
cab.<br />
Locking the Cab in Place<br />
The hold down latch hook (3) is placed into<br />
the retainer and then locked down by pulling<br />
the latch lever (2) down. Make sure the<br />
security lock (1) snaps into place to hold the<br />
latch lever in place. Lock the cab latch on<br />
the other side of the cab.<br />
Page 8 of 9<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 2-872-001<br />
Trucks involved in this Service Program<br />
VIN No. VIN No. VIN No.<br />
5VCHC6BEX4H200013 5VCDC6BEX4H200060 5VCDC6BE14H200187<br />
5VCHC6BE14H200014 5VCDC6BE14H200061 5VCDC6BE34H200188<br />
5VCHC6BE34H200015 5VCDC6BE34H200062 5VCDC6BE24H200196<br />
5VCHC6BE54H200016 5VCHC6BE34H200063 5VCDC6BE44H200197<br />
5VCHC6BE74H200017 5VCHC6BE54H200064 5VCDC6BE64H200198<br />
5VCHC6BE94H200018 5VCHC6BE74H200065 5VCHC6BE74H200230<br />
5VCHC6BE04H200019 5VCHC6BE94H200066 5VCHC6BE94H200231<br />
5VCHC6BE94H200021 5VCHC6BE04H200067 5VCHC6BE04H200232<br />
5VCDC6BE24H200022 5VCDC6BE64H200069 5VCEC6BE34H200244<br />
5VCDC6BE44H200023 5VCDC6BE24H200070 5VCDC6BE24H200246<br />
5VCDC6BE64H200024 5VCDC6BE44H200071 5VCDC6BE84H200252<br />
5VCDC6BE84H200025 5VCDC6BE64H200072 5VCDC6BE14H200254<br />
5VCDC6BEX4H200026 5VCDC6BE84H200073 5VCDC6BE74H200257<br />
5VCDC6BE44H200040 5VCHC6BE84H200074 5VCDC6BE94H200258<br />
5VCDC6BE64H200041 5VCDC6BE14H200075 5VCDC6BE94H200261<br />
5VCHC6BE64H200042 5VCHC6BE54H200081 5VCDC6BE04H200262<br />
5VCHC6BE84H200043 5VCHC6BE74H200082 5VCEC6BE44H200270<br />
5VCHC6BEX4H200044 5VCDC6BE24H200084 5VCDC6BE54H200273<br />
5VCDC6BE34H200045 5VCDC6BE44H200085 5VCDC6BEX4H200298<br />
5VCDC6BE54H200046 5VCDC6BE64H200086 5VCEC6BE74H200327<br />
5VCEC6BE14H200047 5VCDC6BE14H200108 5VCEC6BE94H200328<br />
5VCDC6BE94H200048 5VCHC6BE14H200109 5VCEC6BE74H200330<br />
5VCDC6BE04H200049 5VCDC6BE44H200118 5VCHC6BE14H200336<br />
5VCDC6BE74H200050 5VCDC6BE04H200150 5VCHC6BE34H200337<br />
5VCDC6BE94H200051 5VCDC6BE24H200151 5VCHC6BE54H200338<br />
5VCDC6BE04H200052 5VCHC6BE44H200153 5VCDC6BE94H200339<br />
5VCDC6BE24H200053 5VCHC6BE64H200154 5VCDC6BE54H200340<br />
5VCDC6BE44H200054 5VCDC6BE14H200173 5VCDC6BE74H200341<br />
5VCHC6BE44H200055 5VCHC6BE14H200174 5VCDC6BE94H200342<br />
5VCHC6BE64H200056 5VCDC6BE44H200183 5VCDC6BE14H200352<br />
5VCHC6BE84H200057 5VCDC6BE64H200184 5VCDC6BE34H200353<br />
5VCHC6BEX4H200058 5VCDC6BE84H200185 5VCDC6BE54H200354<br />
5VCDC6BE34H200059 5VCDC6BEX4H200186 5VCHC6BE54H200355<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington St<br />
P.O. Box 190<br />
Hagerstown, IN 47346-0190<br />
Page 9 of 9