Code of Business Conduct and Ethics - Micron

Dealing With
Customers
i
Team members involved in
advertising or marketing
must know and follow
applicable rules. Make sure
you check with the Legal
Department if you need
guidance on advertising
policies.
i
If you have a privacy-related
question, contact the Legal
Department.
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What We Aim For
To be successful, Micron must consistently strive to treat customers fairly and
honestly. Product quality and responsible marketing practices are critical parts of what
Micron is expected to do.
Product Quality
Maintaining the high quality of products is critical to the success of Micron because it
is what customers have come to expect from us. So that we consistently meet these
expectations, and so that we meet or exceed all governmental safety and Company
quality standards for products produced, team members must act in accordance with
these Company quality and safety commitments.
Micron will consistently work to:
• Follow all government requirements and all Company standards on product quality
and content;
• Strictly adhere to Company production and quality control procedures;
• Strictly follow all government requirements and all Company standards for the
storage, handling, labeling and shipping of products;
• Assure that any new product has satisfied all applicable standards for quality before
being offered for sale; and
• Ensure that applicable product recall procedures are followed if a product fails to
meet these standards.
Advertising And Promotion Of Products
The reputation of Micron is one of our most important assets. To maintain the
ongoing trust of customers, our marketing, advertising and sales activities must
describe Company products fairly, honestly and legally. When we make a claim about
a product, we must be able to substantiate it.
It is extremely important that advertising and promotion standards be adhered to at
all times. There are specific procedures in place to comply with applicable standards.
All advertising and promotions should be approved in advance by the Legal
Department.
Privacy Of Customer Information
Micron has a responsibility to protect the privacy of information that customers
entrust to us. Team members that do not have a business reason to access this
information should not do so, and those that do have legitimate access should take
care that no unauthorized release or use of private customer information occurs.
Customer privacy is an important area where rules are still developing both within
and outside the United States. Micron is committed to monitoring evolving privacy
standards and may, from time to time, develop additional policies in light of them.