SANTA’S LAPLAND
SANTA’S LAPLAND VISIT THE HOME OF THE REAL FATHER CHRISTMAS FIRST EDITION 2015
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<strong>SANTA’S</strong><br />
<strong>LAPLAND</strong><br />
VISIT THE HOME OF THE REAL FATHER CHRISTMAS<br />
FIRST EDITION 2015
<strong>SANTA’S</strong> <strong>LAPLAND</strong><br />
SANTA FACT: The original Santa Claus, Saint Nicholas was<br />
Bishop of Myra in Anatolia (modern day Turkey), around 270 AD and<br />
had a reputation for secretly giving gifts to those in need!<br />
Make their<br />
Christmas<br />
magical!<br />
Here at Transun, we believe nothing can match the wonder<br />
in a child’s eyes as they finally encounter the real Father<br />
Christmas in his magical home in True Lapland.<br />
The excitement builds during your short break or daybreak in this land of myths and<br />
legends, until you at last set out in search of Santa. You make your way on a delightful<br />
sleigh drawn by a reindeer through thick snow, surrounded by Arctic wilderness, assisted by<br />
a friendly local guide. The winter silence is profound and there is magic in the air!<br />
At last you spy the warm glow from a cosy cabin in the distance. Could this be the<br />
moment your child has been longing for The realisation of all their childhood dreams and<br />
flights of imagination The door swings slowly open and you step inside…<br />
This is Santa’s secret retreat, tucked away in a far-flung corner of his kingdom in True<br />
Lapland. In this memorable setting, every family that travels with Transun has their own<br />
private meeting with Santa Claus, the kindly old man chatting with your children about<br />
their Christmas hopes and wishes. You can be certain this is a moment your children will<br />
never forget.<br />
The real Father Christmas in True Lapland. For an authentic experience you can rely<br />
on Transun, a leading independent UK tour operator and Lapland specialist for nearly<br />
three decades…
‘The experience from start to finish was<br />
absolutely magical a Christmas we will<br />
never forget.’ MR PHILIP SADD, TROWBRIDGE<br />
Why Transun<br />
True Lapland<br />
Our Santa breaks are based in unspoiled<br />
communities where the Sámi culture<br />
still thrives, on the edge of Europe’s last<br />
unspoiled wilderness and blessed with some<br />
of the world’s cleanest air, far away from<br />
crowded city destinations or ski resorts.<br />
Private Santa meeting<br />
On our short breaks, all private family<br />
meetings with Santa are preceded by a<br />
magical reindeer sleigh ride through the<br />
forest in search of the grand old man himself.<br />
Memories are made of this. Day break guests<br />
also have a private meeting with Santa.<br />
Authentic Arctic activities<br />
All our short breaks include a 40-minute<br />
husky experience, a reindeer sleigh journey<br />
and a 40-minute snowmobile adventure,<br />
all set within stunning True Lapland winter<br />
wilderness landscapes.<br />
Free child places<br />
On both our short breaks and our day breaks,<br />
one child can travel free when travelling with<br />
three full fare paying passengers. This offer<br />
is available on selected departures only and<br />
subject to a limited number of allocations.<br />
Half-price child places<br />
On both our short breaks and our day<br />
breaks, one child can travel half price<br />
when travelling with two full fare paying<br />
passengers. This offer is available on selected<br />
departures only and subject to a limited<br />
number of allocations.<br />
Full board with no extra costs<br />
All our short breaks are on a full board basis,<br />
so there are no hidden extra costs for meals.<br />
Group reductions<br />
We are delighted to offer special deals for<br />
larger groups. One passenger in ten travels free<br />
on day breaks and on short breaks, one in eight<br />
passengers goes free.*<br />
* Lowest priced person goes free. This offer is not combinable with any<br />
other offer.<br />
<strong>SANTA’S</strong> <strong>LAPLAND</strong><br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
3
<strong>SANTA’S</strong> <strong>LAPLAND</strong><br />
What the papers say: ‘This guy was<br />
definitely the REAL thing!’<br />
Sunday Mirror.<br />
Welcome to Santa’s<br />
land of dreams<br />
come true<br />
Santa’s kingdom in Lapland is a beautiful land of silent<br />
snowfall – an unspoiled vista of snowclad pine trees,<br />
grazing reindeer and cosy log cabins where flicking wood<br />
fires ensure the warmest of welcomes.<br />
Imagine spending a short break or daybreak beyond the Arctic Circle, in a region of such<br />
beauty that the scenery, the magical atmosphere and, of course, the cold, cold air combine<br />
to take your breath away. This is Lapland, the spellbound region so beautiful that Santa<br />
chose it for his home. And if you visit in the magical weeks leading up to Christmas (or<br />
over the festive season itself), there is the added anticipation that at any moment you may<br />
bump into the grand old man himself.<br />
This is a land of Northern Lights and husky dogs, snowball fights and tobogganing. A<br />
land of contented smiles beside a blazing fire. A land of glowing faces and warm hearts. A<br />
land that is discovered anew on those mornings that you step out onto a fresh fall of snow.<br />
Above all, it is a land where you can watch the sparkle in children’s eyes, as they set out<br />
in search of the real Father Christmas.<br />
Three ways to visit Santa in Lapland<br />
1<br />
A short break<br />
2<br />
A short break<br />
3<br />
before Christmas over the holidays<br />
Want the magic of your family’s festive season to<br />
be memorable Then capture the excitement and<br />
anticipation with an unforgettable two, three or<br />
four-night stay in True Lapland.<br />
Pages 16-21<br />
Make the holidays unforgettable with a four-night<br />
white Christmas in Lapland, a festive three-night<br />
break between Christmas and the New Year, or a<br />
four-night New Year celebration.<br />
Pages 22-27<br />
A day break<br />
before Christmas<br />
Too busy to take a short break Then visit Santa in<br />
True Lapland just for a day, flying from an airport<br />
near you. You can enjoy a genuine Arctic adventure,<br />
and still be home in time for supper!<br />
Pages 28-29
‘Brilliant holiday, the whole family enjoyed it! Very organised,<br />
everyone really friendly and helpful. Lots of activities, all good<br />
fun. Thank you!’ MRS CLAIRE REDFERN, SOLIHUL, WEST MIDLANDS<br />
Contents<br />
2-3<br />
Make Christmas magical<br />
Visit Santa in his Arctic home.<br />
4-5<br />
Santa’s Lapland<br />
Welcome to the land Santa has made his own.<br />
6-7<br />
True Lapland<br />
An unspoiled land of legends, nature and Santa Claus.<br />
8-9<br />
Santa Claus: The facts<br />
How the grand old man became an icon to millions.<br />
10-11<br />
Included activities<br />
A host of outdoor adventures for your children<br />
to discover.<br />
12-15<br />
Accommodation<br />
A unique winter retreat...warmth within the wilderness.<br />
16-21<br />
Short breaks before Christmas<br />
2, 3, and 4 night breaks before Christmas.<br />
22-27<br />
Short breaks over<br />
Christmas/New Year<br />
3 and 4 night breaks departing over<br />
Christmas and New Year.<br />
28-29<br />
A day break before Christmas<br />
Visit Santa in his Arctic kingdom just for a day.<br />
30<br />
Optional excursions<br />
As well as your included activities, there’s a<br />
wealth of other adventures.<br />
31-33<br />
All you need to know<br />
All the facts you need to know about your trip to Lapland.<br />
34-35<br />
Hand-crafted holidays<br />
Tailor-made travel designed with you in mind by the<br />
experts at Transun.<br />
<strong>SANTA’S</strong> <strong>LAPLAND</strong><br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
5
TRUE <strong>LAPLAND</strong><br />
SANTA FACT: One night, St Nicholas secretly dropped a bag<br />
of gold down a chimney to help the daughter of the house. The bag<br />
fell into a stocking hung up to dry and so a piece of Christmas magic<br />
was born!<br />
True Lapland<br />
Far away from the concrete ski hotels and commercialism<br />
of mass-market winter resorts, lies a land of tranquility,<br />
stunning natural beauty and welcoming communities on<br />
the edge of a vast wilderness.<br />
This is the True Lapland, a land of legends and magic, where Father Christmas has chosen<br />
to make his home. We at Transun love this wonderful region and we know it provides an<br />
authentic Arctic wilderness experience for our guests.<br />
For your special visit to Santa, we will transport you to the region of Enontekiö, in the farflung<br />
north-western arm of Finland, deep within the Arctic Circle, 1,000km north of Finland’s<br />
capital Helsinki and thankfully 300km north of the commercialised resort of Rovaniemi.<br />
In Enontekiö you will breathe what is believed to be the cleanest air in the world. Here, the<br />
expanse of wilderness envelops the visitor with peace and silence. Here, the stunning Northern<br />
Lights frequently evolve across the night sky especially around Christmas and the road north<br />
to Tromsø is officially named the ‘Northern Lights Route’.<br />
Here, amid untainted rivers, crystal-clear lakes, and vast forests, magnificent wildlife still<br />
thrives. And that includes the reindeer: 20,000 of them, compared with just 2,000 people.<br />
Enontekiö is part of the Sámi homeland area that has supported the unique way of life of<br />
its Sámi peoples for generations. Many Sámi people still lead a semi-nomadic life, travelling<br />
across these vast landscapes with the reindeer when the annual migrations take place.<br />
This is a community built upon traditions, a deep respect for the natural world, and a warm<br />
hospitality, as we believe our guests will discover to their delight.
‘Loved every minute of our trip to Lapland and I wouldn’t<br />
hesitate in using Transun again. We shall be back! Many, many,<br />
many, thanks. Fantastic.’ MRS GRACE TUCK, DORCHESTER, DORSET<br />
TRUE <strong>LAPLAND</strong><br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
7
SANTA CLAUS: THE FACTS<br />
SANTA FACT: Santa’s suit was originally green<br />
before the colour red was used in paintings and<br />
famously used in Coca-cola’s advertisements!<br />
Santa Claus: The facts<br />
How the grand old man of Christmas became an icon to millions<br />
Santa Claus, also known around the world as Saint<br />
Nicholas, Father Christmas and Kris Kringle,<br />
is the mythical figure who, in many western<br />
cultures, brings gifts to good children<br />
overnight on Christmas Eve.<br />
Many western Christmas traditions, such as Santa’s elves, Santa<br />
coming down the chimney, gift-giving, Santa’s colourful outfit and<br />
mistletoe, have their origins in the pagan traditions of the Sámi<br />
people of Lapland.<br />
In the late 19th century, a group of Sámi people moved from<br />
Scandinavia to Alaska with 500 reindeer to teach the Inuit<br />
people to herd reindeer. Several of the Sámi were featured with<br />
their reindeer and Santa on a sled in advertising campaigns.<br />
The Western concept of Santa Claus coming from Lapland was<br />
born. Although the original Scandinavian prototype wore green<br />
trousers, in modern times, Santa Claus is generally depicted as a<br />
plump, jolly, white-bearded man wearing a red coat and trousers<br />
and black leather belt and boots.<br />
This image became popular in the United States and Canada in<br />
the 19th Century, due to the influence of cartoonist Thomas Nast.<br />
First appearing in Harper’s Weekly, Nast’s classic interpretation<br />
of Santa Claus still persists as our present-day image of Father<br />
Christmas.<br />
Joulupukki is the Finnish name for Father Christmas. He<br />
usually wears warm red clothes, uses a walking stick, and travels<br />
in a sleigh driven by reindeer. The song Rudolph The Red-Nosed<br />
Reindeer (in its Finnish translation, Petteri Punakuono) has led to<br />
Rudolph’s general acceptance as Joulupukki’s lead reindeer.<br />
Yes, Virginia, there is a Santa Claus<br />
In 1897, a little girl called Virginia wrote to her local newspaper,<br />
the New York Sun, distressed because some friends had told<br />
her there was no Santa Claus. The paper’s reply, in the form<br />
of Francis P. Church’s editorial, ‘Yes Virginia, There is a Santa<br />
Claus’ became one of the most famous editorials ever written,<br />
for many years reprinted every Christmas. Here is a shortened<br />
version…<br />
From the Editorial Page, New York Sun, 1897:<br />
I am 8 years old. Some of my little friends say there is no Santa<br />
Claus. Papa says, ‘If you see it in The Sun, it’s so.’ Please tell me<br />
the truth, is there a Santa Claus<br />
Virginia O’Hanlon<br />
Virginia, your little friends are wrong. They have been affected by<br />
the scepticism of a sceptical age…<br />
Yes, Virginia, there is a Santa Claus. He exists as certainly as love<br />
and generosity and devotion exist…<br />
How dreary would be the world if there were no Santa Claus! It<br />
would be as dreary as if there were no Virginias. There would be no<br />
childlike faith then, no poetry, no romance… The external light with<br />
which childhood fills the world would be extinguished.<br />
Not believe in Santa Claus! You might as well not believe in<br />
fairies… Nobody can imagine all the wonders there are unseeable in<br />
the world. You tear apart the baby’s rattle and see what makes the<br />
noise inside, but there is a veil covering the unseen world which not<br />
the strongest man could tear apart.<br />
Only faith, poetry, love, romance, can push aside that ... Is it all<br />
real Ah, Virginia, in all this world there is nothing else real and<br />
abiding.<br />
No Santa Claus Thank God he lives and lives forever. A thousand<br />
years from now, Virginia, nay 10 times 10,000 years from now, he<br />
will continue to make glad the heart of childhood.
‘The whole experience was truly magical and one our family will never<br />
forget. The trips were all fantastic and your team were all exceptional<br />
during the activities.’ CLAIRE AND STEPHEN GALLACHER, LANARKSHIRE<br />
Sssh! It’s Santa’s<br />
little secret!<br />
Children everywhere are aware that<br />
Santa know’s about how good they<br />
have been when it comes to Christmas<br />
time. He knows all about their interests<br />
too! Favourite football team Pets’<br />
names Major events over the last 12<br />
months Santa has the facts. How does<br />
Santa know all this about the boys and<br />
girls who visit him Well, that’s Santa’s<br />
little secret, of course, but to enhance<br />
your child’s meeting with the grand<br />
old man, we will let parents in on the<br />
secret once your booking is processed.<br />
Please note: Only available on<br />
short breaks.<br />
*See FAQs for more details.<br />
SANTA CLAUS: THE FACTS<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
9
INCLUDED ACTIVITIES<br />
What the papers say: ‘The<br />
real winter wonderland’<br />
The Independent.<br />
Short break<br />
included activities…<br />
A magical meeting with Santa is the highlight of your short break in True Lapland.<br />
But there’s so much more included ... and it’s all magical! Our short breaks include<br />
the following activities, allowing you to immerse yourself in the stunning vistas and<br />
snowscapes of True Lapland, breathing some of the cleanest air in the world.<br />
Search for Santa by<br />
reindeer sleigh<br />
Amid huge excitement, you set out into the hushed,<br />
snow-laden forest, first by snowmobile, until all<br />
traces of human habitation have been left behind.<br />
Then, in the spellbound forest, you climb aboard<br />
a sleigh, pulled by a willing reindeer – it could be<br />
a cousin of Dasher, Dancer or Prancer! – to seek<br />
out Santa’s hidden hideaway. There is a hush of<br />
expectation in the air, broken only by the sound of<br />
sleigh bells... are they coming from your own sleigh,<br />
or is Santa on the move nearby<br />
A guaranteed private<br />
meeting with Santa<br />
You’ve found a delightful hidden cabin in the forest,<br />
a warm light shining from its windows. Hearts<br />
racing, you push the door open ... and there is<br />
Father Christmas, warm and cosy in his hideaway,<br />
surrounded by evocative toys and decorations, and<br />
stacks and stacks of Christmas presents. There are<br />
no queues. No having to share the moment. Just you,<br />
your children and the grand old man himself who<br />
magically knows a great deal about them. How, you<br />
might ask Well, that’s Santa’s little secret, of course!
‘This is the holiday of a lifetime - words<br />
can’t express how magical it is!’<br />
SHARON E, STAFFS<br />
A thrilling<br />
husky experience<br />
Friendly, hard-working and eager to please, husky dogs<br />
have long helped man traverse the snowy tundra of<br />
the Arctic. And you can enjoy the thrill of being pulled<br />
through the magnificent snowscapes by your own<br />
team of dogs, the runners of your sled hissing through<br />
the snow and ice. On your Husky Experience, lasting<br />
around 40 minutes, you will have time to befriend the<br />
dogs and learn about their busy lives, before briefly<br />
‘mushing’ your team through the wilderness for around<br />
10 minutes, with one adult steering and one adult, or<br />
two small children, as passengers.<br />
Snowmobile adventure<br />
The snowmobile, or skidoo, has transformed the<br />
lives of those who live in the Arctic. Versatile and<br />
fast, they make travelling through the snow-laden<br />
landscapes an exhilarating experience, and you will<br />
enjoy a 40-minute safari, with the forests and fells<br />
unfolding as you speed along. These are powerful<br />
machines and can only be driven by holders of a full<br />
driving licence, with up to one passenger aged 15 or<br />
above on the back. Children under 15 will travel in a<br />
sleigh being pulled by the guide’s snowmobile.<br />
Snow activities<br />
There’s nothing better than spending quality family<br />
time together in the great outdoors – and where<br />
better than in True Lapland! Throughout your stay<br />
there will be time to head outside and enjoy your<br />
own family activities. There are toboggans available<br />
to borrow for free and you will be pointed in the<br />
direction of the biggest slopes! Then, there’s all the<br />
fun of snowman-making and snowball fights!<br />
And there’s more!<br />
Your fantastic included activities might well whet your<br />
appetite and leave you wanting more! Just as well<br />
that Transun also offers an exciting range of optional<br />
activities (at extra cost), which include longer daytime<br />
treks with snowmobiles and opportunities to set off on<br />
a night safari in search of a one-in-a-lifetime sighting<br />
of the elusive Northern Lights, one of the Earth’s<br />
greatest spectacles. In addition, you can try your<br />
hand at ice fishing, learn some of the skills of reindeer<br />
herding and even spend a night in an igloo!<br />
To provide all of your winter activities at<br />
international standards, with the highest levels of<br />
service and customer care, we work with the aptly<br />
named Santa Safari. Who better than Santa’s own<br />
safari company to entrust our guests’ enjoyment to<br />
INCLUDED ACTIVITIES<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
11
ACCOMMODATION IN KARESUANDO<br />
SANTA FACT: In Canada, Santa Claus<br />
has his own zip/post code: HOH OHO.<br />
Karesuando<br />
On the edge of an unspoiled wilderness deep inside the<br />
Arctic Circle, the picturesque village of Karesuando is set<br />
on the edge of a vast wilderness where beauty, nature and<br />
wildlife abound. Karesuando is a charming village on the<br />
border between Finland and Sweden, which means you are<br />
able to walk from your hotel into a different country! The<br />
main village sits on the Swedish side of the River Muonio,<br />
while the Davvi Arctic Lodge is in Finland.<br />
The Davvi<br />
Arctic Lodge<br />
This simple hotel is set on a secluded<br />
hillside on the edge of Karesuando,<br />
allowing you to savour the tranquillity<br />
of this beautiful, unspoiled region. The<br />
centrepiece of the hotel is its distinctive<br />
restaurant, which provides spectacular<br />
panoramic views. The circular design of the<br />
restaurant is inspired by the shape of the<br />
Sámi reindeer corral. The Davvi offers four<br />
choices of accommodation.<br />
The Hotel Rooms<br />
The Davvi Arctic Lodge hotel rooms are<br />
set on two floors in a wing that extends<br />
from the main building. There are rooms<br />
sleeping two or three, as well as larger<br />
family rooms which are simply furnished<br />
and comfortable. Please note that if the<br />
family rooms are utilised to their maximum<br />
capacity, storage space will be limited. All<br />
rooms are en suite, although some of the<br />
bathrooms (shower, WC) are small.<br />
The Cabins<br />
The wooden cabins are conveniently<br />
situated within the hotel grounds. The<br />
traditional timber-built buildings are cosy<br />
and all are en suite (shower, WC) with<br />
a private sauna. Most cabins are semidetached<br />
and sleep three or four, with one<br />
double or two single beds plus a sofa bed<br />
for up to two children in an open-plan area.<br />
All cabins are located just metres from the<br />
main hotel building, where meals are taken.<br />
The Fell House<br />
The Fell House provides spacious<br />
accommodation that is ideal for families.<br />
The two-bedroom family rooms sleep<br />
5-6, with one double bedroom, one twin<br />
bedroom, and a sofa bed in the sitting<br />
room. The three-bedroom family rooms<br />
accommodate 7-8, with one double<br />
bedroom, two twin bedrooms, and a sofa<br />
bed in the sitting room. The Fell House<br />
is located approximately 150m from the<br />
main Davvi Arctic Lodge hotel building,<br />
where meals are taken. It is connected by<br />
a well-lit, purpose-built footpath through<br />
the forest and may not be suitable for<br />
people with walking difficulties. All Fell<br />
House accommodation has private facilities<br />
(shower, WC) and TV with DVD player.<br />
Aurora House<br />
The Davvi Arctic Lodge also offers<br />
comfortable designer accommodation for<br />
those who would like to enjoy something<br />
extra special. The Aurora House takes<br />
your Arctic experience to new levels, with<br />
a choice of superior and deluxe rooms to<br />
choose from, each equipped with added<br />
comforts for your stay. With a total of just<br />
four rooms, these exclusive rooms are<br />
perfect for those looking for something extra<br />
special. This is sumptuous Scandinavian<br />
chic, a standard unparalleled within<br />
the Davvi Arctic Lodge and rarely found<br />
Davvi cabin<br />
elsewhere in Lapland. For the ultimate in<br />
comfort, the whole house can be booked,<br />
offering two spacious suites, each with their<br />
own private entrance.<br />
Deluxe Room: The Deluxe room<br />
is perfect for two. This cosy, double room<br />
comes complete with underfloor heating,<br />
free standing bath, separate rain shower,<br />
double sinks, sauna and modern wood<br />
burning stove. The room is accessed via a<br />
lobby shared with just one other room. Tea<br />
and coffee making facilities are provided.<br />
Superior Room: The superior room<br />
offers spacious, contemporary design. Both<br />
underfloor heating and a wood burning<br />
stove can be found inside this room, along<br />
with tea and coffee making facilities. There<br />
is a rain shower but no bath.<br />
Aurora Suite: For the ultimate<br />
in comfort, the full suite can be used.<br />
With the deluxe room as the master<br />
bedroom, the superior room adapts into a<br />
chic living room, also providing a second<br />
bathroom. With the full suite taken, you<br />
will also benefit from a private entrance and<br />
cloakroom to store your thermal outwear.<br />
Davvi Lounge
‘Our day out was magical. The Transun staff were both friendly and<br />
helpful. The way that we were moved around activities ensured that<br />
we enjoyed everything without the need for queuing, making it feel<br />
like an individual experience.’ MR ALAN BUDDEN, BUCKINGHAMSHIRE<br />
The Arctic Star<br />
Situated on the outskirts of Swedish<br />
Karesuando, the Arctic Star is a traditional<br />
and friendly hotel. A 20-minute walk<br />
from the Finnish border, the location feels<br />
genuinely remote and offers superb views<br />
over both a lake and the Muonio River. The<br />
rooms are relatively simple and cosy, while<br />
the hotel boasts a good range of facilities<br />
including a bar and restaurant that offers<br />
hearty local dishes. The Arctic Star is in<br />
a good location to explore Karesuando by<br />
foot, dropping in at Sweden’s most northerly<br />
church, paying a visit to the local museum<br />
and crossing regularly between Sweden<br />
and Finland! It also offers the chance to<br />
follow in some very famous footsteps, as<br />
the Dalai Lama stayed at the Arctic Star on<br />
a visit to Lapland. The hotel has recently<br />
undergone a programme of refurbishment<br />
and improvements and there are now three<br />
standards of room available:<br />
Standard<br />
While these value-for-money twin and<br />
double rooms have not been refurbished in<br />
recent years, they are spacious and cosy<br />
with en-suite facilities. These rooms can<br />
accommodate a third person on a fold-up<br />
bed, if required. There are also standard<br />
rooms in a separate building in the hotel<br />
grounds, from which you may step out of<br />
your room and gaze up at the Northern<br />
Lights.<br />
Superior<br />
These twin and double rooms enjoy a<br />
view from the front of the hotel towards<br />
Kaarevaara Hill and the nearby lake. These<br />
rooms are the largest that the Arctic Star<br />
provides. The en-suite shower rooms of<br />
superior rooms were refurbished to a<br />
comfortable standard in 2011.<br />
Davvi Arctic Lodge<br />
Arctic Star<br />
Premium<br />
The Arctic Star’s premium rooms underwent<br />
a full refurbishment in the summer of<br />
2012, masterminded by a team of Parisian<br />
architects. Refurbished to a high standard,<br />
these double rooms feature underfloor<br />
heating, and most have glass panels between<br />
the rain shower room and bedroom and<br />
feature mirrors. While stylish, space is<br />
limited, but two larger Deluxe Premium<br />
rooms are also available.<br />
ACCOMMODATION IN KARESUANDO<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
13
ACCOMMODATION IN HETTA<br />
SANTA FACT: Santa Claus has nine reindeer in total and<br />
they are: Rudolph, Dasher, Dancer, Prancer, Vixen, Comet, Cupid,<br />
Donner and Blitzen! Rudolph, the most famous of Santa’s reindeer is<br />
the latest recruit, having joined the team in 1939!<br />
Hetta<br />
Hetta, in the far north of Finnish Lapland, is the True Lapland and a perfect base from which<br />
to go in search of the real Father Christmas. Hetta is a small village, surrounded by miles of<br />
forested snowscapes set alongside a dramatic frozen lake. The vast wilderness expanses of<br />
this region have long been traversed by the indigenous Sámi people and many Sámi families<br />
are still resident in Hetta.<br />
Lomakyla<br />
The Lomakyla provides simply furnished<br />
accommodation ideally suited to those who<br />
want to feel close to nature. Set a 20-minute<br />
walk from the nearest amenities and bars, the<br />
accommodation is located on the banks of the<br />
river Närpistöjoki. There are just four cabins,<br />
four cottages and four rooms for winter use.<br />
There is a small central dining room where<br />
meals are taken, except the Festive Dinner,<br />
which is held at a nearby hotel.<br />
The Cabins<br />
The large cabins sleep six or seven people over<br />
two floors. They have one bedroom with two<br />
twin beds, a kitchenette, and a lounge/dining<br />
area where there is a sofa that can sleep one<br />
adult or two children. In the upstairs loft area<br />
there are three beds. The large cabins have a<br />
fireplace, shower & WC, sauna and television.<br />
The small cabins sleep four people (max. six) on<br />
one floor. There’s a bedroom with two twin beds,<br />
a kitchenette, and a lounge/dining area where<br />
there are two twin beds and a sofa that can sleep<br />
one adult or two children. Small cabins have a<br />
fireplace, shower & WC, sauna and television.<br />
The Cottages<br />
The 26sqm cottages are detached and have<br />
a kitchenette. They can sleep two people<br />
comfortably with a maximum of three. In the<br />
main lounge/dining area there are two twin beds<br />
and a sofa that can sleep an additional person.<br />
Cottages have a shower & WC and television.<br />
The Rooms<br />
There is one family room that can sleep three to<br />
four people, it has one bedroom with a double<br />
bed and a sofa bed in the lounge area that can<br />
sleep two children, as well as a private sauna<br />
and a kitchenette. There are three twin rooms<br />
that have two twin beds and can take an extra<br />
bed. Rooms have a shower & WC and television.<br />
Majatalo<br />
The Hetan Majatalo is an excellent choice for<br />
families and a place where you are sure to<br />
receive a friendly welcome. The hotel is set away<br />
from the main road and backs onto a forest. The<br />
dining room is set in another building. The pine<br />
interior of the rooms gives the hotel a fresh feel.<br />
The Rooms<br />
With just 27 rooms, the Hetan Majatalo offers a<br />
range of room types to suit most family groups.<br />
The twin rooms can sleep two with an extra bed<br />
possible for a child. The family rooms vary in size<br />
and sleep four, five or six, with the possibility<br />
of a simple extra bed for one more child in each<br />
case. Please note: extra beds constrict space.<br />
They will normally be placed in the loft area<br />
(accessed by narrow staircase – family rooms<br />
only) and usually take the form of a mattress<br />
for a child. The hotel accommodation includes<br />
two rooms for the disabled or those less able.<br />
All rooms have a shower & WC, telephone and<br />
radio.<br />
atmosphere and professional standards of<br />
service. The hotel is located on the main<br />
road opposite local amenities and affords<br />
an excellent base from which to explore<br />
your surroundings. The large restaurant<br />
area opens out from the pleasant lobby and<br />
there is a comfortable bar area, perfect for a<br />
nightcap or a game of pool.<br />
The Rooms<br />
With just 30 rooms, the Jussantupa is ideal<br />
for parties of two or three or those families<br />
not requiring a family room. The twin rooms<br />
can sleep two with an extra bed possible<br />
for a child. All rooms have a shower & WC,<br />
telephone, television and radio.<br />
The Facilities<br />
The Facilities<br />
The hotel has a small library and internet<br />
access.* The reception also serves as a small gift<br />
shop and bar.* A fully-equipped fitness room<br />
and sauna are also available to hotel guests.*<br />
Jussantupa<br />
The Jussantupa is situated in the centre of<br />
Hetta. As such it is one of the most prominent<br />
local hotels and this is manifest in its lively<br />
The hotel has a small lounge area. Internet<br />
is available during reception hours free<br />
of charge. The reception also serves as a<br />
small gift shop and bar with pool table,*<br />
serving snacks, hot and cold drinks and<br />
alcoholic beverages. The hotel also has<br />
separate communal female and male<br />
saunas as well as a private sauna with<br />
lounge that can be booked for your party.*<br />
There is also an after-sauna plunge pool to<br />
cool down in.<br />
* Local charge applies.
‘I have always wanted to experience a trip to Lapland and I got so much<br />
more than I was expecting. The excursions were great, the views were<br />
amazing and the hotel and food were great.’ MRS MARGARET CRANE, COLCHESTER<br />
Lomakyla<br />
Jussantupa<br />
Majatalo<br />
ACCOMMODATION IN HETTA<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
15
SHORT BREAKS BEFORE CHRISTMAS<br />
PRICES FROM<br />
£<br />
1009<br />
PER PERSON<br />
DEPARTING FROM<br />
LEEDS BRADFORD<br />
BIRMINGHAM<br />
NEWCASTLE<br />
LONDON STANSTED<br />
EAST MIDLANDS<br />
EDINBURGH<br />
SANTA FACT: Rudolph was added to Santa’s reindeer team<br />
on one Christmas Eve during a bad snowstorm. Santa’s 8 reindeer<br />
could not see to fly through the storm. Rudolph with his glowing<br />
red nose lit the way for Santa’s sleigh.<br />
2 NIGHTS IN KARESUANDO/HETTA<br />
Santa’s On His Way<br />
A short break packed with memorable moments
‘A once-in-a-lifetime trip with our two grandchildren.<br />
The children had a wonderful time and we had the<br />
enjoyment of seeing them enjoying themselves.’<br />
MR JOHN JACKSON, CARDIFF<br />
Imagine setting out with your children in search of the real Father Christmas in the snowfilled<br />
realms of Lapland! It is an experience that will live in their memories forever. The<br />
setting is a winter wonderland, on the edge of Europe’s last great wilderness. It’s magical, of<br />
course... why else would Santa make his home here You start out on snowmobiles, then in<br />
the quiet forest, you transfer to a reindeer sleigh.<br />
Perhaps an elf will appear, to help you look<br />
for clues. Then, suddenly, you glimpse a<br />
golden glow from a lonely log cabin! Is this<br />
Santa’s secret hideaway Will you dare<br />
knock and enter<br />
Your search for Santa is the highlight of<br />
your two-night break with Transun. But<br />
there is so much more included. From<br />
the Husky Experience to the Snowmobile<br />
Adventure, from sledging to the Festive<br />
Dinner, your short break is filled with<br />
memorable experiences. Here is a typical<br />
itinerary:<br />
Day 1<br />
After you land in Enontekiö in Finland<br />
you will be guided to your coach. The<br />
journey (15 minutes to our hotels in Hetta<br />
or one hour to the Davvi Arctic Lodge in<br />
Karesuando) takes you through the heart<br />
of the Sámi lands. Watch out for reindeer<br />
in the woods! Your all-in-one thermal suits<br />
and boots collection will be organised by<br />
your representative. After checking in<br />
at your hotel, your Transun rep hosts a<br />
welcome meeting and during dinner they<br />
will answer your questions.<br />
Day 2<br />
Today, you will be joining your first<br />
included safari: the 40-minute Snowmobile<br />
Adventure. A supervised kids’ snowmobile<br />
ride will be available. Then, the highlight of<br />
the day when you board a reindeer sleigh<br />
and set off in search of Father Christmas.<br />
During a private family meeting in his cabin,<br />
each child has the chance to talk with Santa<br />
and receives a small gift. After returning to<br />
your hotel for the Festive Dinner, why not join<br />
us on the optional Northern Lights Husky<br />
Safari<br />
Day 3<br />
Check out after breakfast before 9am,<br />
and join the 40-minute Husky Experience.<br />
Then, there’s time for snow activities,<br />
with toboggans available. Plenty of family<br />
fun is to be had making snowmen or<br />
enjoying snowball fights! After lunch,<br />
you set off by coach to Enontekiö for<br />
your flight home.<br />
Prices and departure dates<br />
DATES<br />
DEPARTS<br />
FROM<br />
NIGHTS<br />
RESORT<br />
ADULT<br />
FROM<br />
CHILD<br />
FROM<br />
04 DEC 2015 LEEDS BRAD 2 KARESUANDO £1,099 £989<br />
06 DEC 2015 BIRMINGHAM 2 KARESUANDO £1,009 £909<br />
13 DEC 2015 NEWCASTLE 2 HETTA £1,049 £949<br />
15 DEC 2015 STANSTED 2 HETTA £1,099 £999<br />
17 DEC 2015 EAST MIDS 2 HETTA £1,199 £1,079<br />
18 DEC 2015 EDINBURGH 2 KARESUANDO £1,179 £1,079<br />
Traditional log cabins also available! Contact our friendly<br />
reservations staff for prices and availability.<br />
What’s Included<br />
• 40-minute Husky Experience<br />
• 40-minute Snowmobile<br />
Adventure<br />
• Reindeer Sleigh Ride<br />
• Search for Santa<br />
• Private family meeting with Santa<br />
• Two nights’ full-board<br />
accommodation<br />
• Gift for children<br />
• Souvenir Lapland passport<br />
• Snow activities: tobogganing,<br />
children’s snowmobiles,<br />
snowballing and snowman<br />
making<br />
• Festive Dinner<br />
Also included: Return flights with<br />
hot meals on board, all taxes and<br />
government air passenger duty, thermal<br />
suits and boots, welcome meeting.<br />
SHORT BREAKS BEFORE CHRISTMAS<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
17
SHORT BREAKS BEFORE CHRISTMAS<br />
PRICES FROM<br />
£<br />
799<br />
PER PERSON<br />
DEPARTING FROM<br />
MANCHESTER<br />
BRISTOL<br />
DONCASTER SHEFFIELD<br />
LONDON GATWICK<br />
GLASGOW<br />
SANTA FACT: Did you know that before Rudolph lead the<br />
way for Santa’s sleigh he was made fun of by the other reindeer<br />
for being different Rudolph was the only reindeer with the<br />
glowing nose.<br />
3 NIGHTS IN KARESUANDO/HETTA<br />
Sleigh Bells Ringing<br />
Stay a little longer in Santa’s realm of wonder<br />
There are few experiences quite as exhilarating as driving a snowmobile through Arctic<br />
snowscapes. Your short break includes the 40-minute Snowmobile Adventure amid the fells,<br />
forests and frozen lakes of Europe’s last wilderness. Obviously, with such powerful machines,<br />
strict rules apply and you must hold a full driving licence to take the controls.<br />
For safety reasons, children ride in a sledge<br />
pulled by your guide’s snowmobile. But<br />
youngsters who want to drive a snowmobile<br />
themselves can try out our supervised kids’<br />
snowmobile during your snow fun activities.<br />
But the Snowmobile Adventure is only a part<br />
of your three-night break with Transun. There<br />
is so much more included! From the magical<br />
Search for Santa to the Husky Experience, your<br />
short break is filled with exciting adventures.<br />
Here is a typical itinerary:<br />
Day 1<br />
After you land in Enontekiö in Finland you<br />
will be guided to your coach. The journey (15<br />
minutes to Hetta or one hour to Karesuando)<br />
takes you through the heart of the Sámi lands.<br />
Watch out for reindeer in the woods! Your<br />
all-in-one thermal suits and boots collection<br />
will be organised by your representative. After<br />
checking in at your hotel, your Transun rep<br />
hosts a welcome meeting and during dinner<br />
they will answer any further questions. Tonight,<br />
you can join one of our optional activities, such<br />
as the Northern Lights Snowmobile Safari.<br />
Day 2<br />
After breakfast, you enjoy your first included<br />
safari: the 40-minute Husky Experience<br />
followed by a warming lunch. Throughout<br />
the day you can enjoy snow activities outside,<br />
with free toboggans available. Or, if you prefer,<br />
there’s plenty of family fun to be had making<br />
snowmen or enjoying a good old-fashioned<br />
snowball fight! After dinner, you might want to<br />
join an optional night safari.<br />
Day 3<br />
Today, you will be joining your second included<br />
safari: the 40-minute Snowmobile Adventure.<br />
A supervised kids’ snowmobile ride will be<br />
available. Then, the highlight of the day when<br />
you board a reindeer sleigh and set off in<br />
search of Father Christmas. During a private<br />
family meeting in his cabin, each child has the<br />
chance to talk with Santa and receives a small<br />
gift. You return to your hotel to warm up and<br />
enjoy the Festive Dinner. Afterwards, why not<br />
join an optional safari<br />
Day 4<br />
Check out after breakfast at 9am. There should<br />
be time for one final play in the snow or to join<br />
another optional excursion. After lunch, depart<br />
for Enontekiö and your flight home.<br />
Prices and departure dates<br />
DATES<br />
DEPARTS<br />
FROM<br />
NIGHTS<br />
RESORT<br />
ADULT<br />
FROM<br />
CHILD<br />
FROM<br />
13 NOV 2015 MANCHESTER 3 KARESUANDO £799 £719<br />
20 NOV 2015 BRISTOL 3 KARESUANDO £899 £799<br />
27 NOV 2015 DONCASTER 3 KARESUANDO £899 £799<br />
08 DEC 2015 GATWICK 3 KARESUANDO £1,119 £1,009<br />
11 DEC 2015 GLASGOW 3 KARESUANDO £1,119 £1,009<br />
19 DEC 2015 GATWICK 3 HETTA £1,299 £1,169<br />
20 DEC 2015 BRISTOL 3 KARESUANDO £1,399 £1,259<br />
What’s Included<br />
• 40-minute Husky Experience<br />
• 40-minute Snowmobile<br />
Adventure<br />
• Reindeer Sleigh Ride<br />
• Search for Santa<br />
• Private family meeting with Santa<br />
• Three nights’ full-board<br />
accommodation<br />
• Gift for children<br />
• Souvenir Lapland passport<br />
• Snow activities: tobogganing,<br />
children’s snowmobiles,<br />
snowballing and snowmanmaking<br />
• Christmas crafts<br />
• Festive Dinner<br />
Also included: Return flights with<br />
hot meals on board, all taxes and<br />
government air passenger duty, thermal<br />
suits and boots, welcome meeting.<br />
Traditional log cabins also available! Contact our friendly reservations staff for prices and availability.<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK
‘Best holiday ever, our six-year-old has said.<br />
A fantastic trip for both children and adults.’<br />
MR NICHOLAS GARDNER, BURTON-0N-TRENT<br />
SHORT BREAKS BEFORE CHRISTMAS<br />
19
SHORT BREAKS BEFORE CHRISTMAS<br />
PRICES FROM<br />
£<br />
849<br />
PER PERSON<br />
DEPARTING FROM<br />
LONDON GATWICK<br />
LONDON STANSTED<br />
MANCHESTER<br />
What the papers say: ‘A true<br />
once-in-a-lifetime experience’<br />
Sunday Mail.<br />
4 NIGHTS IN KARESUANDO<br />
Sleep In Heavenly Peace<br />
Plenty of time to revel in the wonder of Lapland
‘Please don’t change format, I’d book again<br />
without hesitation.’ MRS DEBRA OBIED, BICESTER, OXON<br />
Your dogs are eager for the off! Huskies are at their happiest when there is an adventure<br />
before them. You decide who is going to be the musher, guiding the team of dogs. In each<br />
sled, one additional person (or two small children) settles down to enjoy the ride. And then<br />
you’re off on a journey, part of your 40-minute Husky Experience, through the wilderness,<br />
taking you out of sight of civilisation, where the trees bow under the burden of snow and<br />
the distant fells look mysterious in the half-light.<br />
The Husky Experience is a highlight of your<br />
four-night break with Transun. But there is so<br />
much more. From the Snowmobile Adventure<br />
to a kids’ snowmobile, from the search for<br />
Santa to the Festive Dinner, your short break<br />
is filled with magical experiences. Here is a<br />
typical itinerary:<br />
Day 1<br />
After you land in Enontekiö in Finland you<br />
will be guided to your coach. The journey (one<br />
hour to the Davvi Arctic Lodge in Karesuando<br />
or 15 minutes to Hetta) takes you through the<br />
heart of the Sámi lands. Then you’ll collect<br />
your all-in-one thermal suits and boots. After<br />
checking in at your hotel, your Transun rep<br />
Prices and departure dates<br />
DATES<br />
DEPARTS<br />
FROM<br />
NIGHTS<br />
RESORT<br />
hosts a welcome meeting. Tonight, you could<br />
join an optional activity.<br />
Day 2<br />
After breakfast, you will head out on your<br />
first safari: the 40-minute Husky Experience.<br />
This will be followed by a warming lunch.<br />
Throughout the day you can enjoy snow<br />
activities outside, with free toboggans<br />
available. This afternoon, you can join one<br />
of our optional excursions, perhaps a Puppy<br />
Encounter, or head out and make your own<br />
snow fun. This evening, join a walk to the<br />
local church. After a welcome by the vicar and<br />
carols, return to the hotel for dinner.<br />
Day 3<br />
Today, you will be joining your second<br />
included safari: the 40-minute Snowmobile<br />
Adventure. A supervised kids’ snowmobile ride<br />
will be available. Then, the highlight of the day<br />
when you board a reindeer sleigh and set off in<br />
search of Father Christmas. During a private<br />
family meeting in his cabin, each child has the<br />
chance to talk with Santa and receives a small<br />
gift. After dinner, relax or join an optional<br />
activity.<br />
Day 4<br />
After breakfast, you head outside for a<br />
morning of family snow fun or you may<br />
want to go on one of our optional excursions<br />
such as trying your hand at ice fishing or<br />
driving your own reindeer on our Reindeer<br />
Herding excursion. A warming lunch will be<br />
served. Afterwards, you might want to join<br />
ADULT<br />
FROM<br />
CHILD<br />
FROM<br />
16 NOV 2015 GATWICK 4 KARESUANDO £849 £769<br />
23 NOV 2015 MANCHESTER 4 KARESUANDO £899 £799<br />
30 NOV 2015 STANSTED 4 KARESUANDO £899 £799<br />
14 DEC 2015 MANCHESTER 4 KARESUANDO £1,099 £989<br />
Traditional log cabins also available! Contact our friendly reservations<br />
staff for prices and availability.<br />
in with Christmas crafts, or relax indoors.<br />
This evening, enjoy the Festive Dinner.<br />
Afterwards, why not join an optional safari<br />
and hopefully encounter the beautiful<br />
Northern Lights<br />
Day 5<br />
What’s Included<br />
• 40-minute Husky Experience<br />
• 40-minute Snowmobile<br />
Adventure<br />
• Reindeer Sleigh Ride<br />
• Search for Santa<br />
• Private family meeting with Santa<br />
• Four nights’ full-board<br />
accommodation<br />
• Gift for children<br />
• Souvenir Lapland passport<br />
Check out after breakfast at 9am. Then set<br />
off on one final adventure, the Wilderness<br />
Treasure Hunt! Alternatively, you have time<br />
for one last play in the snow or you could join<br />
another optional excursion. After lunch, depart<br />
for Enontekiö and your flight home.<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
• Snow activities: tobogganing,<br />
children’s snowmobiles,<br />
snowballing and snowmanmaking<br />
• Christmas crafts<br />
• Festive Dinner<br />
• Visit to local church<br />
Also included: Return flights with<br />
hot meals on board, all taxes and<br />
government air passenger duty, thermal<br />
suits and boots, welcome meeting.<br />
SHORT BREAKS BEFORE CHRISTMAS<br />
21
SHORT BREAKS OVER THE HOLIDAYS<br />
PRICES FROM<br />
£<br />
1379<br />
PER PERSON<br />
DEPARTING FROM<br />
BIRMINGHAM<br />
LONDON GATWICK<br />
SANTA FACT: Coca-cola was the first company to use an<br />
image of Santa Claus for promotional and advertising purposes in<br />
the early 1930s, designed by artist, Haddon Sundblom.<br />
4 NIGHTS IN KARESUANDO/HETTA<br />
I’m Dreaming Of A<br />
White Christmas<br />
Wake up in Santa’s kingdom on Christmas Day<br />
We all long to experience a white Christmas. Enjoy the magic of the Lapland Christmas,<br />
complete with a visit to the grand old man himself, just before he sets out on his amazing<br />
round-the-world trip. Waking up in Lapland on Christmas Day is only part of your short<br />
break with Transun. There is so much more included.<br />
From the Husky Experience to the Search for<br />
Santa, from the memorable Christmas Dinner<br />
to the Snowmobile Adventure, your four-night<br />
break is filled with magical experiences. Here<br />
is a typical itinerary:<br />
Day 1<br />
After you land in Enontekiö in Finland you<br />
will be guided to your coach. The 15-minute<br />
drive to Hetta (or one hour to Karesuando)<br />
takes you through the heart of the Sámi<br />
lands. Your all-in-one thermal suits and boots<br />
will be available to collect. After checking in at<br />
your choice of hotel, your Transun rep hosts<br />
a welcome meeting. Tonight, you may join one<br />
of our optional activities.<br />
Day 2<br />
Today, you join your first included Santa<br />
Safari: the 40-minute Snowmobile Adventure.<br />
A supervised kids’ snowmobile ride will be<br />
available. Then, the highlight of the day when<br />
you board a reindeer sleigh and set off in<br />
search of Father Christmas. During a private<br />
family meeting in his cabin, each child has<br />
the chance to talk with Santa and receives a<br />
small gift. Relax after dinner, or join one of<br />
our optional night safaris.<br />
Day 3<br />
Today, you enjoy your second included Santa<br />
Safari: the 40-minute Husky Experience,<br />
followed by a warming lunch. Throughout the<br />
day you can enjoy snow activities outside.<br />
This evening it’s the Christmas dinner,<br />
after which you can relax or join one of our<br />
optional night safaris.<br />
Day 4<br />
After breakfast, you can join one of our<br />
exciting optional excursions. After lunch,<br />
each family will be able to take part in<br />
Christmas cookie decorating, with a prize for<br />
the best. Relax after dinner, or join one of our<br />
optional night safaris. There’s also a chance<br />
to join the Wilderness Treasure Hunt!<br />
Day 5<br />
Check out after breakfast at 9am, after which<br />
the morning is free. After lunch, you depart<br />
for Enontekiö and your flight home.<br />
Please note: All constituent activities are<br />
included. However, exact itineraries vary<br />
depending upon your choice of resort.<br />
Prices and departure dates<br />
DATES<br />
DEPARTS<br />
FROM<br />
NIGHTS<br />
RESORT<br />
ADULT<br />
FROM<br />
CHILD<br />
FROM<br />
22 DEC 2015 GATWICK 4 KARESUANDO £1,379 £1,239<br />
22 DEC 2015 GATWICK 4 HETTA £1,399 £1,259<br />
23 DEC 2015 BIRMINGHAM 4 KARESUANDO £1,379 £1,239<br />
23 DEC 2015 BIRMINGHAM 4 HETTA £1,399 £1,259<br />
Traditional log cabins also available! Contact our friendly reservations<br />
staff for prices and availability.<br />
What’s Included<br />
• 40-minute Husky Experience<br />
• 40-minute Snowmobile<br />
Adventure<br />
• Reindeer Sleigh Ride<br />
• Search for Santa<br />
• Private family meeting with Santa<br />
• Four nights’ full-board<br />
accommodation<br />
• Gift for children<br />
• Souvenir Lapland passport<br />
• Snow activities: tobogganing<br />
and kids’ snowmobiles<br />
• Christmas cookie decorating<br />
• Wilderness Treasure Hunt<br />
• Indoor craft activities<br />
• Christmas Dinner<br />
Also included: Return flights with<br />
hot meals on board, all taxes and<br />
government air passenger duty, thermal<br />
suits and boots, welcome meeting.<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK
‘From the moment we arrived at the airport<br />
everything went smoothly. This was the most<br />
enjoyable, stress-free time I have ever had.’<br />
MRS SUZANNE MURDOCH, CO. ANTRIM<br />
SHORT BREAKS OVER THE HOLIDAYS<br />
23
SHORT BREAKS OVER THE HOLIDAYS<br />
PRICES FROM<br />
£<br />
999<br />
PER PERSON<br />
DEPARTING FROM<br />
LONDON GATWICK<br />
MANCHESTER<br />
What the papers say: ‘A must-do<br />
for those who still believe’<br />
Fabulous Magazine.<br />
3 NIGHTS IN KARESUANDO/HETTA<br />
Mistletoe And Wine<br />
Visit Santa between Christmas and New Year
‘Thank you so much for such a memorable once-in-a-lifetime<br />
experience. Top tip for future travellers - 4 pairs of socks (2 very<br />
thick) and multiple mittens/gloves (our son had 2 pairs of socks<br />
under his mittens) may well be needed.’ MR STEPHEN DAVY, HELENSBURGH<br />
If you don’t have time for a short break in Santa’s kingdom before Christmas, why not visit<br />
him over the Christmas holidays Now you can escape those dreary turkey leftovers by<br />
flying off after Christmas Day to the exhilarating landscapes of True Lapland.<br />
Your short break with Transun includes the<br />
Husky Experience, the Search for Santa,<br />
the Snowmobile Adventure and the Festive<br />
Dinner. Your three-night break is filled<br />
with magical experiences. Here is a typical<br />
itinerary:<br />
Day 1<br />
After landing in Enontekiö in Finland, a<br />
coach will take you on the 15-minute drive to<br />
Hetta (or one hour to Karesuando) and you<br />
can collect your all-in-one thermal suits and<br />
boots. After checking in, your Transun rep<br />
hosts a welcome meeting. Tonight, you can<br />
join an optional activity, such as a Northern<br />
Lights snowmobile night safari.<br />
Day 2<br />
After breakfast, you head out on the thrilling<br />
40-minute Husky Experience, followed by<br />
lunch. Throughout the day you can enjoy<br />
snow activities with toboggans. Alternatively,<br />
you might opt to join the indoor craft<br />
activities or an optional excursion. Relax<br />
after dinner, or join one of our optional night<br />
safaris.<br />
Day 3<br />
After breakfast, you will be joining the<br />
40-minute Snowmobile Adventure, followed<br />
by lunch. A supervised kids’ snowmobile ride<br />
is available. Then the highlight of your break,<br />
as you board a reindeer sleigh and set off in<br />
search of Father Christmas. During a private<br />
family meeting in his cabin, each child can<br />
talk with Santa and receives a small gift. After<br />
dinner, why not join an optional Northern<br />
Lights husky safari<br />
Day 4<br />
Check out after breakfast at 9am. There<br />
should be time for one final play in the snow<br />
or to join one of our optional excursions. After<br />
lunch, you depart for Enontekiö and your<br />
flight home.<br />
Please note: All constituent activities are<br />
included. However, exact itineraries vary<br />
depending upon your choice of resort.<br />
Prices and departure dates<br />
DATES<br />
DEPARTS<br />
FROM<br />
NIGHTS<br />
RESORT<br />
ADULT<br />
FROM<br />
CHILD<br />
FROM<br />
26 DEC 2015 GATWICK 3 KARESUANDO £999 £909<br />
26 DEC 2015 GATWICK 3 HETTA £1,019 £919<br />
27 DEC 2015 MANCHESTER 3 KARESUANDO £999 £909<br />
27 DEC 2015 MANCHESTER 3 HETTA £1,019 £919<br />
Traditional log cabins also available! Contact our friendly reservations<br />
staff for prices and availability.<br />
What’s Included<br />
• 40-minute Husky Experience<br />
• 40-minute Snowmobile<br />
Adventure<br />
• Reindeer Sleigh Ride<br />
• Search for Santa<br />
• Private family meeting with Santa<br />
• Three nights’ full-board<br />
accommodation<br />
• Gift for children<br />
• Souvenir Lapland passport<br />
• Snow activities: tobogganing<br />
and kids’ snowmobiles<br />
• Indoor craft activities<br />
• Festive Dinner<br />
Also included: Return flights with<br />
hot meals on board, all taxes and<br />
government air passenger duty, thermal<br />
suits and boots, welcome meeting.<br />
SHORT BREAKS OVER THE HOLIDAYS<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK 25
SHORT BREAKS OVER THE HOLIDAYS<br />
PRICES FROM<br />
£<br />
1099<br />
PER PERSON<br />
DEPARTING FROM<br />
LONDON GATWICK<br />
BIRMINGHAM<br />
What the papers say: ‘A trip<br />
to Lapland is so mush fun!’<br />
The Sun.
‘Transun was highly recommended for attention to detail of<br />
excursions, quality individual family time with Santa and<br />
remoteness of location. It was all that and more ... please don’t<br />
change format.’ MS DEBRA OBIED, BICESTER, OXFORDSHIRE<br />
4 NIGHTS IN KARESUANDO/HETTA<br />
For Auld Lang Syne<br />
Celebrate the New Year inside the Arctic Circle<br />
It’s New Years’s Eve and in the crisp air of a Lapland night you celebrate the birth of a new<br />
year, perhaps – if you are really lucky – beneath nature’s own magnificent firework show, the<br />
Northern Lights. You’ve had such a good time seeing in the New Year, you wish you could do<br />
it all again. Well, you can. If you are staying in Karesuando, which lies on the Finnish/Swedish<br />
border, given the hour’s time difference between the two countries, you can stroll across to<br />
Sweden and start your celebrations all over again! Twice the celebrations ... and twice the fun!<br />
Your New Year celebrations are only part of<br />
your short break with Transun. But there is<br />
so much more included. From the Search for<br />
Santa, to the Husky Experience, from the New<br />
Year Dinner to the Snowmobile Adventure,<br />
your three-night break is packed with magical<br />
experiences. Here is a typical itinerary:<br />
Day 1<br />
After you land in Enontekiö in Finland<br />
you will be guided to your coach. The<br />
15-minutes drive to Hetta (or one hour to<br />
Karesuando) takes you through the heart<br />
of the Sámi lands. Watch out for reindeer in<br />
the woods! Your all-in-one thermal suits and<br />
boots collection will be organised by your<br />
Prices and departure dates<br />
DATES<br />
DEPARTS<br />
FROM<br />
NIGHTS<br />
RESORT<br />
representative. After checking in at your<br />
chosen accommodation your Transun rep<br />
hosts a welcome meeting and will answer any<br />
further questions during dinner. Tonight,<br />
you can join one of our optional activities,<br />
such as a snowmobile night safari, hoping to<br />
encounter the Northern Lights.<br />
Day 2<br />
After breakfast, you head out on your<br />
first safari: the thrilling 40-minute Husky<br />
Experience followed by a warming lunch.<br />
Throughout the day you can enjoy snow<br />
activities outside, with toboggans available.<br />
Or there’s plenty of family fun to be had<br />
making snowmen or enjoying a good oldfashioned<br />
snowball fight! This evening, enjoy<br />
a New Year Celebration including a special<br />
feast and fireworks.<br />
Day 3<br />
Today, you will be joining your second<br />
included Santa Safari: the 40-minute<br />
Snowmobile Adventure. A supervised kids’<br />
snowmobile ride will be available or, if you’re<br />
lucky, a chance to get up close to a friendly<br />
reindeer. Then, the highlight of the day when<br />
you board a reindeer sleigh and set off in<br />
ADULT<br />
FROM<br />
CHILD<br />
FROM<br />
29 DEC 2015 GATWICK 4 KARESUANDO £1,099 £989<br />
29 DEC 2015 GATWICK 4 HETTA £1,109 £999<br />
30 DEC 2015 BIRMINGHAM 4 KARESUANDO £1,099 £989<br />
30 DEC 2015 BIRMINGHAM 4 HETTA £1,109 £999<br />
Traditional log cabins also available! Contact our friendly reservations<br />
staff for prices and availability.<br />
What’s Included<br />
• 40-minute Husky Experience<br />
• 40-minute Snowmobile<br />
Adventure<br />
• Reindeer Sleigh Ride<br />
• Search for Santa<br />
• Private family meeting with Santa<br />
• Three nights’ full-board<br />
accommodation<br />
• Gift for children<br />
search of Father Christmas. During a private<br />
family meeting in his cabin, each child has<br />
the chance to talk with Santa now that he<br />
is back from his annual journey around the<br />
world. Each child receives a small gift. Relax<br />
after dinner, or join one of our optional husky<br />
night safaris, perhaps in the hope of seeing<br />
the Northern Lights.<br />
Day 4<br />
Check out after breakfast at 9am. There<br />
should be time for one final play in the snow.<br />
Alternatively, you can join one of our optional<br />
excursions. After lunch, you depart for<br />
Enontekiö and your flight home.<br />
Please note: All constituent activities are<br />
included. However, exact itineraries vary<br />
depending upon your choice of resort.<br />
• Souvenir Lapland passport<br />
• Snow activities: tobogganing<br />
and kids’ snowmobiles<br />
• Indoor craft activities<br />
• New Year Dinner<br />
Also included: Return flights with<br />
hot meals on board, all taxes and<br />
government air passenger duty, thermal<br />
suits and boots, welcome meeting.<br />
SHORT BREAKS OVER THE HOLIDAYS<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK 27
DAY BREAKS BEFORE CHRISTMAS<br />
PRICES FROM<br />
£<br />
489<br />
PER PERSON<br />
DEPARTING FROM<br />
16 UK AIRPORTS<br />
SANTA FACT: Long ago, Father Christmas and the elves<br />
discovered the special formula of Magical Reindeer Dust which<br />
make them fly. This dust is sprinkled on each of the reindeer<br />
shortly before they leave on Christmas Eve.<br />
DAY BREAKS<br />
Walking In A<br />
Winter Wonderland<br />
Visit Santa’s Lapland hideaway... all in one day
‘As a family we had a wonderful day out,<br />
which has made many memories which will<br />
last us forever.’ MR RIKI GARNETT, DURHAM<br />
Imagine spending the day in Santa’s kingdom – flying from an airport near you – and still<br />
being home in time for supper. For our Walking In A Winter Wonderland day break, we take<br />
you to a magical location in the far north of Finnish Lapland, close to a vast snow-covered<br />
wilderness and a million miles from the overcrowded, over commercialised Lapland day<br />
break destinations favoured by some of our competitors.<br />
Winter Wonderland takes you into True<br />
Lapland, home of the Sámi people, and on the<br />
edge of Europe’s last unspoiled wilderness. You<br />
arrive at a cluster of cabins and a traditional<br />
log-built restaurant. There, you will experience<br />
a magical and unforgettable search for Santa’s<br />
secret hideaway and each family will have an<br />
opportunity to make a private visit to talk<br />
with him in his cabin. Plus, a chance to<br />
sample reindeer rides, snowmobiles and husky<br />
dog sleds.<br />
Please see ‘What Does The Real Santa Look Like’ on page 32.<br />
A Day To Remember<br />
We fly to Enontekiö airport, from where this<br />
magical day break takes you deep within<br />
the Arctic landscapes. Our price includes<br />
the protective warmth of a thermal suit and<br />
boots (essential in a region where the average<br />
December temperature ranges between -7C<br />
and -35C) but please ensure that you bring<br />
additional scarves, hats and waterproof gloves.<br />
A Winter Wonderland<br />
You will enjoy a wide range of short taster<br />
activities, each lasting a few minutes. Enjoy<br />
a sled journey, being drawn by an eager<br />
team of huskies, and an altogether calmer<br />
reindeer sleigh trip. The day break also<br />
includes a snowmobile trip when adults with<br />
a full UK driving licence have the opportunity<br />
to drive through the silent snowscapes<br />
(children pulled in a sleigh behind guide). All<br />
major activities take place on a frozen lake or<br />
river. Your Transun representative will guide<br />
you through a structured itinerary, in order<br />
to make the most of your time in the resort.<br />
Exciting Snow Activities<br />
As well as all the activities detailed above,<br />
there will be time to play in the snow, giving<br />
children (and parents too!) the chance to<br />
enjoy tobogganing, snowman-making and<br />
snowball fights! A warming two-course lunch<br />
is included in the price of your day break.<br />
Search For Santa<br />
The highlight of the day arrives when you<br />
venture into the snow-clad surroundings<br />
in the hope of finding the hidden log cabin<br />
where Santa sometimes stays at this time<br />
of the year. After a magical journey across a<br />
frozen river, each family will enjoy a private<br />
visit with Santa, who will find the time to talk<br />
to each child about their Christmas wishes.<br />
Prices and departure dates<br />
DATES<br />
DEPARTS FROM<br />
ADULT<br />
FROM<br />
CHILD<br />
FROM<br />
DATES<br />
DEPARTS FROM<br />
ADULT<br />
FROM<br />
CHILD<br />
FROM<br />
SAT 28 NOV 2015 MANCHESTER £489 £469<br />
SUN 29 NOV 2015 STANSTED £489 £469<br />
SAT 05 DEC 2015 BIRMINGHAM £489 £469<br />
SAT 05 DEC 2015 LONDON GATWICK £489 £469<br />
SAT 05 DEC 2015 DONCASTER SHEFFIELD £489 £469<br />
SUN 06 DEC 2015 ABERDEEN £489 £469<br />
FRI 18 DEC 2015 BRISTOL £489 £469<br />
SAT 19 DEC 2015 EXETER £489 £469<br />
SAT 19 DEC 2015 LONDON GATWICK £489 £469<br />
SAT 19 DEC 2015 MANCHESTER £489 £469<br />
SUN 20 DEC 2015 BIRMINGHAM £489 £469<br />
SUN 20 DEC 2015 BOURNEMOUTH £489 £469<br />
SUN 06 DEC 2015 LEEDS BRADFORD £489 £469<br />
SAT 12 DEC 2015 NEWCASTLE £489 £469<br />
SAT 12 DEC 2015 NORWICH £489 £469<br />
SAT 12 DEC 2015 SOUTHAMPTON £489 £469<br />
SUN 13 DEC 2015 SOUTHEND £489 £469<br />
SUN 13 DEC 2015 EDINBURGH £489 £469<br />
WED 16 DEC 2015 MANCHESTER £489 £469<br />
THU 17 DEC 2015 LONDON GATWICK £489 £469<br />
THU 17 DEC 2015 EAST MIDLANDS £489 £469<br />
FRI 18 DEC 2015 LEEDS BRADFORD £489 £469<br />
SUN 20 DEC 2015 LUTON £489 £469<br />
MON 21 DEC 2015 BRISTOL £489 £469<br />
MON 21 DEC 2015 EAST MIDLANDS £489 £469<br />
TUE 22 DEC 2015 CARDIFF £489 £469<br />
TUE 22 DEC 2015 LEEDS BRADFORD £489 £469<br />
WED 23 DEC 2015 GLASGOW £489 £469<br />
WED 23 DEC 2015 HUMBERSIDE £489 £469<br />
WED 23 DEC 2015 LONDON GATWICK £489 £469<br />
THU 24 DEC 2015 LONDON GATWICK £489 £469<br />
THU 24 DEC 2015 MANCHESTER £489 £469<br />
DAY BREAKS BEFORE CHRISTMAS<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
29
OPTIONAL ACTIVITIES<br />
SANTA FACT: With a global population over six billion<br />
people, the elves in Santa’s workshop need to make more than<br />
five million presents every day of the year to meet demand.<br />
Optional Activities...<br />
Choose from a variety of other activities<br />
Northern Lights<br />
Snowmobile<br />
Experience<br />
Duration: One hour<br />
Price: £110 (per adult, two sharing) or<br />
£130 (single rider), £85 (per child 2-15)<br />
Take a night safari driving your own<br />
snowmobile, led by a local guide, to a<br />
nearby vantage point where, if you are<br />
lucky, you may see the Northern Lights<br />
(Can not be guranteed). Children travel in<br />
sleds pulled behind the guide’s snowmobile.<br />
Includes hot drinks.<br />
Ice Fishing<br />
by Snowmobile<br />
Duration: 1.5 hours<br />
Price: £75 (per adult, two sharing),<br />
£45 (child 2-15)<br />
This is a great trip for all the family.<br />
You travel by snowmobile to a nearby<br />
popular fishing site where you can try<br />
your hand at traditional ice fishing –<br />
you just drill a hole in the ice and lower<br />
your baited hook into the icy waters<br />
below.<br />
Northern Lights<br />
Husky Safari<br />
Duration: One hour<br />
Price: £110 (per adult, two sharing),<br />
£85 (child 2-15)<br />
Take a night safari on a sledge<br />
mushing your own team of dogs to a<br />
nearby vantage point where, if lucky,<br />
you may see the Northern Lights<br />
evolving in the sky above (a stunning<br />
phenomenon which cannot, of course,<br />
be guaranteed). Children travel in sleds<br />
pulled behind the guide’s snowmobile.<br />
Includes hot drinks.<br />
Puppy Encounter<br />
Duration: One hour<br />
Price: £90 (adult) £70 (child 2-15)<br />
Strictly limited numbers are available<br />
for this exciting chance to befriend the<br />
husky puppies. You are transferred to<br />
the husky camp, where you meet the<br />
new puppies and hear stories from real<br />
mushers. Includes hot drinks.<br />
Once you have booked, you can visit<br />
My Booking on the Transun website to<br />
reserve your optional activities.<br />
Reindeer<br />
Herding Safari<br />
Duration: 1.5 hours<br />
Price: £75 (per adult, two sharing),<br />
£65 (child 2-15)<br />
You will visit a reindeer gathering place<br />
where you learn about herding and<br />
even how to lasso a reindeer. Then<br />
venture into the Arctic wilderness on a<br />
short safari, drawn through the snow<br />
by a reindeer while sitting in a sleigh.<br />
Includes hot drinks.<br />
A Night In An Igloo<br />
Duration: Overnight<br />
Price: £120pp (adults and children)<br />
Spend a night sleeping in an authentic<br />
igloo! With no electricity, your ice<br />
house is lit by candles, while your bed<br />
is a block of ice, covered with reindeer<br />
skins, while each person wraps up<br />
warm in a single Arctic sleeping bag.<br />
Includes hot drinks. This experience<br />
is available on short breaks to<br />
Karesuando only.
‘My five-year-old whispered to me on our reindeer ride<br />
“Mummy this is magical” and I have to say I agreed.<br />
A wonderful experience.’ DAWN VAUGHAN, BIRMINGHAM<br />
Sometimes,<br />
it’s snow joke<br />
True Lapland is a wonderful, authentic wilderness location and there is little wonder<br />
Santa has chosen it for his home. But please bear in mind that when it comes to visiting<br />
Santa there, you are flying deep into the Arctic Circle in the depths of winter when<br />
weather conditions can at times become adverse.<br />
While the majority of Transun flights depart and<br />
arrive on time, there are occasions when severe<br />
conditions cause unavoidable delays. Airlines and<br />
aircraft captains always place the safety of their<br />
passengers first and may decide not to fly while<br />
adverse conditions are forecast. In this event, we<br />
at Transun will do all we can to minimise delays<br />
and ensure your break is operated as closely to<br />
the original itinerary as possible.<br />
However, particularly in the case of daybreaks,<br />
a lengthy delay might result in the regrettable<br />
but unavoidable decision to cancel the<br />
departure, where the delay is so great that it<br />
makes it impossible to deliver the itinerary<br />
as intended. In these circumstances, entirely<br />
outside Transun’s control, all our clients will<br />
receive a full refund, or the option to move to<br />
another departure, depending on availability.<br />
…and brrrr!<br />
It can be cold!<br />
Please remember that you are travelling to the<br />
Arctic Circle where temperatures can plummet<br />
to levels far colder than in the UK. In December<br />
2014, some of our Santa guests in Finland<br />
experiences temperatures of around -35C. As<br />
most of your activities are based outside, We do<br />
supply a thermal suit for everyone (up-to size 48)<br />
but PLEASE ensure you bring a sufficient supply<br />
of hats, waterproof gloves, snoods/balaclavas,<br />
thermal socks and other warm clothes to ensure<br />
all members of your party are wrapped up nice<br />
and warm, especially children. There is a short,<br />
helpful video on suitable clothing in Lapland on<br />
the Transun Facebook page.<br />
Transun Travel Insurance 2015-16<br />
(Valid From 1 April 2015 To 31 March 2016)<br />
All of the winter adventure activities shown in our Lapland brochure<br />
are covered by our personal travel insurance scheme. It is obligatory<br />
that when you book you either accept our insurance or you arrange<br />
an alternative policy that provides equal or greater cover. If you are<br />
not taking the Transun insurance cover you must provide details of<br />
an alternative insurance together with the policy number if possible.<br />
You must also clearly decline the Transun insurance by completing and<br />
signing the statement contained on the booking form. If you do take<br />
out the Transun insurance a policy wording will be sent to you with your<br />
tour/confirmation invoice. This will include full details of how to make<br />
a claim and also how to disclose any pre-existing medical conditions.<br />
Bookings cannot be confirmed until details of adequate insurance have<br />
been received. We reserve the right to refuse passengers to travel should<br />
adequate insurance arrangements not be made.<br />
TRANSUN INSURANCE SCHEDULE OF COVER LIMITS (PER PERSON)<br />
This is only available for trips arranged and/or operated by us. Our<br />
policy is administered by our insurance brokers Campbell Irvine Ltd and<br />
the Insurance Company who are both authorised and regulated by the<br />
Financial Conduct Authority (FCA).<br />
A schedule of the cover provided is shown below. It does not however<br />
contain all the conditions and exclusions but a full policy wording will<br />
be sent with your confirmation invoice.<br />
SECTION COVER LIMIT EXCESS<br />
A Medical Expenses £10,000,000 £70<br />
Inpatient Benefit £200 £70<br />
Criminal Injuries Benefit £5,000 £70<br />
Inability To Dive £250 £70<br />
Personal Liability £2,000,000 £250<br />
B Personal Accident £25,000 Nil<br />
Cancellation or Curtailment £5,000 £70<br />
Loss of Deposit<br />
Nil<br />
D Delayed Departure or Arrival £100 Nil<br />
Cancellation Due To Delayed Departure £1,500 £70<br />
Hijack of Aircraft £3,000 £70<br />
Failure of Flight Connections £150 £70<br />
Interruption of Transport £300 £70<br />
E Personal Effects £1,500 £70<br />
Money £500 £70<br />
Tickets £1,000 £70<br />
Passport and Visas £250 £70<br />
Temporary Loss of Baggage £100 Nil<br />
Damage to Hired Sports Equipment £750 £70<br />
F Legal Expenses £25,000 £250<br />
G Winter Sports Up to £350 £70<br />
Winter Sports Equipment owned/hired £350 £70<br />
(Including Single Article/Pair/Set/Limit)<br />
Winter Sports Equipment Hire Up to £200 £70<br />
Ski Pack Up to £300 £70<br />
Piste Closure £20 per day up to £200 £70<br />
Avalanche Closure Up to £150 £70<br />
DISCLOSURE OF PRE-EXISTING MEDICAL CONDITIONS<br />
The following is a summary of the insurance rules regarding the<br />
disclosure of pre-existing medical conditions. A full copy will be sent to<br />
you with your policy wording. These rules apply to you and any travelling<br />
companion(s) or anyone your travel arrangements may depend such as a<br />
close relative or business associate. You must make a separate disclosure<br />
for each Transun trip you book.<br />
The Insured Person will not be covered under Section A –Medical<br />
Expenses, Section B – Personal Accident or<br />
Section C – Cancellation or Curtailment for any claims arising directly<br />
or indirectly from:<br />
either A) At the time of taking out this policy:<br />
i) Any Pre-existing Medical Condition unless you have contacted the<br />
medical helpline on 0844 826 2686 and the Insurer has agreed to<br />
provide cover and you have paid the additional premium required.<br />
ii) Any Medical Condition that the Insured Person or any other person<br />
not necessarily travelling but upon whom travel depends such as a Close<br />
Relative has received a terminal prognosis.<br />
iii) Any Medical Condition the Insured Person is aware of but which has<br />
not had a formal diagnosis.<br />
iv) Any Medical Condition for which the Insured Person or any other<br />
person not necessarily travelling but upon whom travel depends such as<br />
a Close Relative is on a waiting list for or has knowledge of the need for<br />
surgery in a hospital.<br />
v) Any circumstances the Insured Person is aware of that could<br />
reasonably be expected to give rise to a claim on this policy unless the<br />
Insured Person has been given the Insurer’s written agreement.<br />
or B) At any time:<br />
i) Any Medical Condition the Insured Person has in respect of which a<br />
Medical Practitioner has advised them not to travel or would have done<br />
so had they sought his/her advice.<br />
ii) Any surgery, treatment or investigations for which you intend to<br />
travel outside your normal country of residence to receive (including<br />
any expenses incurred due to the discovery of other Medical Conditions<br />
during and/or complications arising from these procedures.<br />
iii) Any Medical Condition for which the Insured Person or any other<br />
person not necessarily travelling but upon whom travel depends such as<br />
a Close Relative is not taking the recommended treatment or prescribed<br />
medication as directed by a Medical Practitioner.<br />
iv) Pregnancy when you are expected to give birth within two months of<br />
the return date of your trip.<br />
DEFINITIONS OF A PRE-EXISTING MEDICAL CONDITION: MEANS<br />
a) Any respiratory condition (relating to the lungs or breathing),heart<br />
condition, stroke, Crohn’s disease, epilepsy, allergy, or cancer for which<br />
you (or any other person not necessarily travelling but upon whom<br />
travel depends such as a Close Relative) have ever received treatment<br />
(including surgery, tests or investigations by your doctor or a consultant/<br />
specialist or prescribed drugs medication).<br />
b) Any Medical Condition for which you (or any other person not<br />
necessarily travelling but upon whom travel depends such as a Close<br />
Relative) have received surgery, in-patient treatment or investigations<br />
in a hospital or clinic within the last twelve months or taking prescribed<br />
drugs or medication.<br />
COVER IS EXCLUDED FOR ANY DEFINED PRE-EXISTING MEDICAL<br />
CONDITION. IF IN DOUBT PLEASE CALL OUR MEDICAL SCREENING<br />
HELPLINE IN CONFIDENCE ON TELEPHONE NO: 0844 826 2700<br />
The medical screening helpline may be contacted between 09.00 and<br />
17.00 Monday to Friday and 10.00 to 16.00 on Saturdays. The medical<br />
screening helpline is optional for those persons wishing to establish<br />
if additional cover may be offered to include Pre- Existing Medical<br />
Conditions. You will be asked for your personal and travel details.<br />
Please have your individual policy number to hand if known. You will<br />
be advised whether the Pre-Existing Medical Condition may be covered,<br />
an optional additional premium may be quoted and whether any<br />
amendments will be made to the policy terms and conditions. If terms<br />
can be provided for the condition and you elect to take up the offer of<br />
the additional cover, you will be given a medical screening reference<br />
number and a letter will be sent to you upon receipt of payment. Any<br />
additional premiums must be paid directly to the medical screening<br />
company and not the company you are arranging your travel insurance<br />
with.<br />
Should you not wish to take advantage of the optional terms quoted by<br />
the medical helpline, cover for the Medical Condition in question will be<br />
excluded. If there is a change to your health which arises between the<br />
date of purchasing the policy and the planned date of departure please<br />
contact the medical screening helpline for further advice, in order to<br />
establish if the change in your health will affect your cover under this<br />
insurance.<br />
There is no cancellation or curtailment cover for a Pre-Existing Medical<br />
Condition of persons not necessarily travelling but upon whom travel<br />
depends, such as a Close Relative, unless disclosed to the medical<br />
screening helpline and additional cover agreed.<br />
ALL YOU NEED TO KNOW<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
31
ALL YOU NEED TO KNOW<br />
SANTA FACT: Santa Claus has different names across the<br />
world including: Saint Nicholas, St Nick, Father Christmas, Black Peter,<br />
Kris Kringle, Pere Noel, La Befana, SinterKlaas and just simply Santa!<br />
Santa’s Lapland 2015 FAQs<br />
WHAT DO I NEED TO CONSIDER AND KNOW BEFORE I BOOK<br />
How do I check availability and make a reservation<br />
Checking availability: Over the phone on 01865 265200, online at www.<br />
transun.co.uk or with your local travel agents.<br />
Confirm reservation: We will require forenames, surnames and dates of births<br />
for all travellers. We will also request details of your insurer if you decline our<br />
insurance. A deposit of £200pp will be required or, if you book within ten weeks<br />
of departure, full payment. Payment can be made via credit* or debit card. *For<br />
payments made direct via credit card, there is a 3% transaction fee. Other travel<br />
agents’ charges may vary.<br />
Confirmation: A confirmation invoice will be sent. Please check all details<br />
carefully and advise us of any discrepancies within 24 hours. Any changes made<br />
after this will incur an amendment fee.<br />
Tickets/Travel Documents: Travel documents will be sent approx seven days<br />
prior to departure, where possible via email. You no longer require physical<br />
tickets to travel.<br />
What insurance do I require<br />
We recommend the insurance offered by Transun. If you choose to obtain other<br />
insurance cover, it is essential that your policy covers you for ‘winter sports’,<br />
including snowmobiles and huskies. For more information on insurance, please<br />
see page 31 of our brochure.<br />
I know it can get cold in Lapland but how cold<br />
Winter in Lapland is extremely cold compared to the UK. Temperatures rarely<br />
rise above freezing and December temperatures range between -7C and -35C.<br />
The air in Lapland is quite dry and therefore -10C doesn’t feel as cold as you<br />
might expect. You will need a series of base layers under your thermal suit.<br />
How much daylight will there be in December<br />
There are four to five hours of daylight on average in December. This is termed<br />
as ‘grey light’ in Finland and is usually between the hours of 1000 and 1430.<br />
(This may vary by up to an hour according to location.) Either side of these<br />
times, it will be as night-time. Snow ensures a good level of reflection which<br />
makes it possible to see where you are walking. The darkness adds to the<br />
magical setting of your surroundings and is often emphasised by using the light<br />
of fires and outdoor candles (where appropriate). Some wilderness locations<br />
maybe without artificial light.<br />
Will I see the Northern Lights (Aurora Borealis)<br />
In the north of Finland, the chance of seeing this phenomenon is greatly<br />
increased. On a clear night, if you are lucky, you may see the Aurora Borealis,<br />
which appear across the sky in white, red or green lights swirling through the<br />
atmosphere.<br />
Will I be able to ski while in Lapland<br />
Downhill skiing is not currently available in the wilderness locations that<br />
provide the setting for our short breaks.<br />
Will I have the chance to buy souvenirs<br />
There are a few souvenir shops at Lapland’s airports and at some of the hotels.<br />
Where time permits, we will arrange to take you to a souvenir shop before<br />
returning home.<br />
Are the tours suitable for adults travelling without children<br />
Our tours can be enjoyed by adults travelling unaccompanied by children<br />
since there is a wide variety of activities suitable for adults. Alternatively those<br />
looking for a more adult focused break, without Santa, why not take a look at<br />
our Festive Lights breaks. For more details see www.transun.co.uk<br />
Will I be safe in Lapland<br />
The local operators are fully qualified, experienced and safety conscious and<br />
their equipment complies with local safety standards. However, it must be<br />
borne in mind that the activities are authentically Lappish as we are offering<br />
the experience of local adventures. To keep safe, you must ensure you follow<br />
the instructions of our guides. Bear in mind that you are visiting an area where<br />
Arctic conditions prevail. And please remember that the animal rides are<br />
traditional and authentic and use untamed animals. Rides are taken at your<br />
own risk, although that risk is very small. Parents and guardians are responsible<br />
for the supervision of their own children and those within their party at all<br />
times. Before commencing any activities on these tours, each participant will<br />
be given clear and full safety instructions. Please ensure you follow these<br />
instructions and exercise caution. No one should travel without insurance.<br />
How much snow can I expect<br />
Snow falls in Lapland between October and May and it is common to find thick<br />
snow cover in December. However, it is also possible that there may be a period<br />
of warmer weather, especially given the effects of global warming, which may<br />
cause the snow and ice to melt before the next snowfall.<br />
What happens to my activities if there is not enough snow or it is<br />
extremely cold<br />
If there are insufficient levels of snow or ice for reliant activities to operate upon<br />
the day of participation, then our suppliers will move all activities to a position<br />
where snow is available, adjust tracks accordingly so a modified activity<br />
programme can operate or provide alternative activities that are not reliant on<br />
snow and ice. Because it is possible that snow will fall just the night prior to<br />
one of our planned trips, Transun will not cancel trips nor refund payments in<br />
the event of no snow on the day and will endeavour to arrange all activities<br />
to replicate those planned. In cases where an exact replica is not possible a<br />
suitable alternative will be offered. Where this happens no refunds will be<br />
made. All activities are arranged subject to local weather conditions, which are<br />
outside of our control. Should temperatures reach an extreme, then modified<br />
programmes will operate. We reserve the right to amend or cancel any part of<br />
tours or safaris if our suppliers or we consider that conditions are unsafe. These<br />
judgements are usually made when the temperature falls below -20 degrees;<br />
a variety of factors may influence decisions. NB: Periods preceding or post<br />
extreme weather maybe subject to changes in itinerary or operational order.<br />
I have a dietary requirement; can this be catered for<br />
It is recommended that any passengers with special request such as nut-free,<br />
gluten-free, vegan, diabetic etc. carry some supplies of foodstuffs with them.<br />
For any dietary requirements, you must advise us at the time of booking and we<br />
will pass this request on to the airline and accommodation where applicable,<br />
who will endeavour to fulfil your requirements. However given the remoteness<br />
of the locations, this cannot be guaranteed.<br />
How accurate is the brochure<br />
Details within this brochure are correct at the time of going to press. All<br />
excursions and itineraries are subject to alteration and withdrawal in response<br />
to local conditions, timings and demand. We cannot accept any liability for<br />
opening times of places of interest during your visit. All breaks are subject to<br />
Transun’s terms and conditions and Frequently Asked Questions (copies on<br />
request). Prices/discounts are subject to change and are confirmed at the time<br />
of booking. Throughout this brochure ‘child’ prices etc. refer to all children aged<br />
two to fifteen years inclusive, unless stated otherwise. If you have booked/are<br />
booking based on our Preview brochure, you should consult our website or call<br />
to check updated travel arrangements and itineraries.<br />
Are the photos in this brochure genuine<br />
Most of the photographs in our brochure were taken during recent seasons<br />
in Karesuando and Hetta. Some photography is for purposes of illustration.<br />
Transun cannot guarantee that the exact scenes will be replicated.<br />
Are the tours suitable for infants<br />
Due to the extreme weather conditions in Lapland, we recommend that you<br />
do not take infants under the age of two on our inclusive day breaks. This is<br />
because a great deal of time may be spent outside in extreme Arctic conditions.<br />
It is possible on short breaks however if they are not walking we would not<br />
recommend that they travel. If you choose to travel with an infant you must<br />
be prepared to miss out on activities if advised by our local guide and safari<br />
providers. Infants are charged £80 on short breaks, and £40 on daybreaks. We<br />
are unable to guarantee provision of thermal suits and boots and recommend<br />
you bring your own.<br />
Is the trip suitable for disabled or severely ill visitors<br />
For many years we have been taking visitors suffering from a range of severe<br />
disorders on our trips to Lapland, and we know that a successful visit can be a<br />
dream come true. However, we cannot provide any special assistance or care<br />
and we do not have specially-made vehicles nor adapted sleighs etc to offer<br />
specialist facilities to those who need them. While our staff have always done<br />
their best to help, they do not have specialist training in care for the disabled, so<br />
we strongly recommend that specialist carers who are experienced in providing<br />
expert help (lifting, etc) accompany any disabled travellers. Certain resorts<br />
are more suitable than others for physically challenged visitors and you are<br />
advised to discuss your needs with our staff before making a reservation. Use of<br />
wheelchairs in the snow is extremely difficult. Additionally, you must complete<br />
and return to us a checklist prepared by ABTA that fully informs us of your<br />
needs. Please note that acceptance of your booking by us does not mean that<br />
your needs will be met.<br />
Can I pre-book seats on the plane<br />
As this is a family product we do not offer the opportunity to pre book seats<br />
as it is our belief that all families should be sat together where possible. We do<br />
brief the check-in staff at the airport to seat all families together, however this<br />
cannot be guaranteed in all cases.<br />
Can I smoke in Lapland<br />
The regulations governing smoking in Finland and Sweden are similar to those<br />
in the UK and smoking is not permitted in public places or within any of the<br />
hotels. If you do smoke, we ask that you act responsibly as these are family<br />
breaks and respect the environment that you are in. We request that you do<br />
not smoke whilst on activities or when in large groups. Please dispose of your<br />
cigarette butts in ashtrays provided. Although the snow is a good cover for any<br />
litter, please bear in mind that this does melt and any litter becomes visible.<br />
Are the itineraries in the brochure correct<br />
The itineraries shown within this brochure are for guidance only and subject<br />
to change. You may not do the activities in the order they appear within this<br />
brochure. For short break clients, we will endeavour to advise you of any major<br />
changes before you travel. However, this is not always possible and you will<br />
receive your full itinerary on arrival.<br />
I’M GETTING READY TO TRAVEL, WHAT INFORMATION WILL I<br />
FIND USEFUL<br />
Do I get tickets for the flights<br />
We issue an e-ticket document which consists of a sheet of paper and not<br />
individual tickets. This will show your final flight and passenger details.<br />
Will I be sent accommodation/activity vouchers<br />
We do not issue accommodation or activity vouchers, your booking information<br />
is sent directly to resort.<br />
How much luggage can I take with me<br />
For those on short breaks, the limit is 18 kilos per person (excluding infants)<br />
plus one piece of hand* luggage per person.<br />
What Happens if my day break flight is delayed<br />
If this were to happen on your outbound day break flight, then every effort<br />
would be made to ensure that the delay time was made up by a later return<br />
departure time from Lapland. Once the day break flight is delayed by more<br />
than three hours, it is likely that the whole trip will be cancelled and you will<br />
be offered an alternative trip or a full refund of monies paid to us. In the event<br />
that the delay is less than three hours and the flight takes off, every effort will<br />
be made to deliver the programme as planned but it may be necessary to<br />
reduce the time spent on the activities or on occasions to omit some of them.<br />
Please note that no compensation will be paid in these circumstances. In the<br />
event that your aircraft is diverted at your destination airport we will endeavour<br />
to replicate to the greatest extent possible the programme you would have<br />
received. Where this happens no refunds will be due. If no arrangements can be<br />
made you will receive a full refund minus a deduction for the airfare.<br />
I’m travelling on a short break and my flight is delayed – what<br />
happens<br />
It is possible that short break passengers may still be flown out even if the<br />
delay exceeds three hours and guests will need to refer to their insurance<br />
policies for compensation. Should it be impossible to return home from the<br />
destination on the programmed evening departure due to reasons beyond our<br />
control (force majeure see terms and conditions), Transun will make every effort<br />
to accommodate passengers overnight in accommodation of a reasonable<br />
standard and provide an evening meal and breakfast. The company’s liability<br />
will then cease and no compensation will be paid.<br />
What clothing do I need<br />
We provide you with an all-in-one thermal suit and boots on arrival on all of<br />
our trips. It is also essential that you bring a warm hat, scarf and gloves. In the<br />
case of thermal suits, please note that exceptional sizes may not be available.<br />
Those needing thermal suits outside the usual children’s sizes and adult small/<br />
medium/ large range are recommended to buy their own, before travelling.<br />
Minimum child sizes: 90cm suit and 25/26 boots. Maximum adult sizes: 48”<br />
chest and 47/48 boots. Please see our pre-departure documents for more<br />
information.<br />
Can I buy duty free<br />
Finland is part of the EU and therefore you are no longer able to purchase<br />
duty-free goods when travelling to Lapland.<br />
WHAT CAN I EXPECT IN <strong>LAPLAND</strong><br />
What is the time difference<br />
Finland is two hours ahead of the UK and Sweden is one hour ahead.<br />
What is the local currency<br />
The currency in Finland is the euro. We strongly recommend that you<br />
purchase euros in the UK prior to travelling, as the option to withdraw or<br />
change money in resort may not always be available. Most hotels and shops<br />
will accept major credit cards and a limited number accept sterling.<br />
Will there be queues<br />
On our all-inclusive programme, there will only be limited queuing for the<br />
rides. If you do come across a lengthy queue we recommend your move on<br />
to another activity to avoid standing around and to maximise your time in<br />
resort enjoying activities.<br />
Can I use my camera or camcorder in Lapland<br />
There is no problem using these indoors, in Santa’s log cabin for example, but<br />
outdoors, photographic covers are essential. You should also bear in mind that<br />
the perpetual twilight will affect your photography. If you are going to be using<br />
a camcorder in Lapland, please bear in mind that the cold affects the life of the<br />
battery on your camcorder and if you intend to film a lot please ensure that on<br />
overnight visits you bring a charger or spare battery.<br />
Are there toilet facilities<br />
Due to the natural environment, toilet facilities may not be widely available but<br />
temporary or wilderness toilets will be on hand at activity points. However, we<br />
recommend that guests use the facilities in their hotel or other establishments<br />
when they are available.<br />
Is it commercialised<br />
Far from it. The areas we operate to are genuine Lappish villages and not<br />
man-made resorts. We offer true wilderness locations which are far removed<br />
from anything artificial or commercial. Do not expect a theme park or<br />
Disney World with shops, ATMs or similar.<br />
Can anyone drive a snowmobile<br />
Driving a snowmobile in Finland is like driving a car, similar laws apply. A full<br />
driving licence is required. Please ensure you bring your driving licence with<br />
you. A damage waiver must be signed before commencing the activity. Credit<br />
card copies are taken and a 550 euros excess is payable for any damage,<br />
irrespective of severity. Normal traffic laws apply on snowmobile routes. Safety<br />
helmets must be worn at all times. (Please note this is not a definitive list of<br />
instructions and liabilities, further information is available upon request, and<br />
will be provided at resort.) As a general rule, all children 15 and under will<br />
travel in a sleigh pulled by the guide’s snowmobile. Children 12-plus can ride<br />
as a passenger behind a responsible parent/ adult, however this is physically<br />
demanding and therefore they will be assessed by the local guide on the day<br />
and it is at the guide’s discretion, their decision being final.<br />
Are the kids snowmobiles safe<br />
We have a miniature snowmobile ride for children. Depending on their size<br />
they are normally suitable for 4 to 10 year-olds. As it is a motorised vehicle, the<br />
ride is supervised so only available at specified times. Snowmobiles are driven<br />
around in a circle, attached to a rope. Children will have a minimum of five laps.<br />
What are the hotel ratings and are they suitable for everyone<br />
There is no official rating for the properties in Finland and therefore you will not<br />
find any within our brochure. We have listed all the facilities available within<br />
each property to help guide your selection and the information is accurate at<br />
the time of going to print. All our accommodation is similar to a good standard<br />
three-star. Because an essential ingredient of the Lapland experience is a<br />
proximity to nature, some of our properties may occupy locations that, due<br />
to distances or difficult/icy terrain, may be unsuitable for the disabled or very<br />
young or very old. Should you need detailed guidance regarding any particular<br />
location, please contact our reservations team (01865 265 200). Where<br />
additional beds are provided, these may be sofa or portable beds. The operation<br />
and supervision of overseas property, transport and other services is subject to<br />
local laws, regulations, standards and codes of practice of individual countries.<br />
The legal and safety requirements may be of a different standard to that in the<br />
UK and the standards imposed will be that of the country you are visiting, not<br />
of the UK. Upon arrival at your accommodation you will, after registration, be<br />
allocated your rooms. Please note that if accommodation units are filled to their<br />
maximum occupancy they may be cramped and storage can be minimal.<br />
What does the real Santa look like<br />
All adults and children know that Santa has special magic powers and is able<br />
to do mysterious things like fly round the world in a single evening. He may<br />
also appear differently dressed depending on the task he is undertaking and<br />
may even have altered his facial appearance to confuse his naughty elves. We<br />
advise all parents to be diplomatic in sharing photographs with other clients<br />
and their children.<br />
Can Igloos and IceBars be guaranteed<br />
No. Igloos and IceBars are reliant on a prolonged period of very specific<br />
weather conditions for the manufacture of the snow and the harvesting of the<br />
ice from the local river. Whilst we endeavour to create them each year we are<br />
reliant on the appropriate weather conditions which can not be guaranteed.<br />
What is the food like on short breaks
‘Thank you for a fabulous day.<br />
You made a little boy’s dreams<br />
come true.’ MRS JULIE BELTON, LIVERPOOL<br />
Santa’s Lapland 2015 FAQs Cont...<br />
You should bear in mind that, given the remote nature of the location, fresh<br />
fruit and vegetables are less plentiful than in the UK. Menus will vary from<br />
establishment to establishment. Drinks are not included. The following are<br />
some of the dishes that might make up a typical menu:<br />
• Starters: spinach, cheese, tomato soup. Main Courses - meat loaf, macaroni<br />
casserole, minced meat, frankfurters in sauce, meatballs, chicken drumsticks,<br />
fried fish fillet, beef stew, roast pork.<br />
• For Children: hotels usually provide additional dishes for kids if required<br />
such as fish fingers, frankfurters and chicken nuggets.<br />
• Desserts: berry pudding, apricot dessert, pancakes. (All other drinks and<br />
snacks are at extra cost).<br />
What time can I check in/check out<br />
For our short break clients, rooms are normally available from 4pm local time.<br />
On your day of departure, check out is normally 9am. This will be confirmed<br />
during your stay. Luggage will be stored in a communal area and you are<br />
advised to take all valuables with you.<br />
What do I do with my belongings on a day break<br />
When you collect your thermal suits and boots, you will be given a bag in which<br />
you can store your outdoor coats and shoes that you have travelled in. Please<br />
ensure you take anything with you that you may require during the day, plus<br />
your valuables such as money and passports. There is no secure storage for<br />
valuables. You will collect your bag at the end of the day when you change out<br />
YOUR CONTRACT IS WITH Transun Travel Ltd, a Member of ABTA.<br />
1. Your holiday contract<br />
When you make a booking you guarantee that you have the authority to accept<br />
and do accept on behalf of your party the terms of these booking conditions. A<br />
contract will exist as soon as we issue our confirmation invoice.* This contract is<br />
made on the terms of these booking conditions, which are governed by English<br />
Law, and the jurisdiction of the English Courts. You may however, choose the law<br />
and jurisdiction of Scotland or Northern Ireland if you wish to do so.**<br />
2. Your financial protection<br />
1. We provide full financial protection for our package holidays. When you buy<br />
an ATOL protected air holiday package from Transun Travel Ltd you will receive<br />
a confirmation invoice from us (or via our authorised agent through which you<br />
booked) confirming your arrangements and your protection under our Air Travel<br />
Organiser’s Licence number 1967. In the unlikely event of our insolvency, the CAA<br />
will ensure that you are not stranded abroad and will arrange to refund any money<br />
you have paid to us for an advance booking. For further information visit the ATOL<br />
website at www.atol.org.uk<br />
3. ABTA<br />
We are a Member of ABTA, membership number V4462. We are obliged to<br />
maintain a high standard of service to you by ABTA’s Code of Conduct. We can<br />
also offer you an arbitration scheme for the resolution of disputes arising out of,<br />
or in connection with this contract. The arbitration scheme is arranged by ABTA<br />
and administered independently. It provides for a simple and inexpensive method<br />
of arbitration on documents alone with restricted liability on you in respect of<br />
costs. The scheme does not apply to claims for an amount greater than £5,000 per<br />
person. There is also a limit of £25,000 per booking form. Neither does it apply to<br />
claims which are solely in respect of physical injury or illness or their consequences.<br />
The scheme can however deal with compensation claims which include an<br />
element of minor injury or illness subject to a limit of £1,500 on the amount<br />
the arbitrator can award per person in respect of this element. Your request for<br />
arbitration must be received by ABTA within eighteen months of the date of return<br />
from holiday. Outside this time limit arbitration under the Scheme may still be<br />
available if we agree, but the ABTA Code does not require such agreement. For<br />
injury and illness claims, you can request the ABTA Mediation Procedure and we<br />
have the option to agree to mediation. Further information on the Code and ABTA’s<br />
assistance in resolving disputes can be found on www.abta.com.<br />
4. Your Holiday Price<br />
1) We reserve the right to alter the prices of any of the holidays shown in our<br />
brochure. You will be advised of the current price of the holiday that you wish to<br />
book before your contract is confirmed.<br />
2) When you make your booking you must pay a deposit of £200 per person.<br />
For certain itineraries, it is sometimes necessary to issue tickets for your flights<br />
with immediate effect upon booking. In these circumstances, we will ask for full<br />
payment for your flight tickets, in addition to the standard deposit payment. The<br />
balance of the price of your travel arrangements must be paid at least 10 weeks<br />
before your departure date.<br />
If the deposit and/or balance is not paid in time, we shall cancel your travel<br />
arrangements. If the balance is not paid in time we shall retain your deposit. All<br />
monies you pay to the travel agent are held by him on our behalf at all times. The<br />
price of your travel arrangements is fully guaranteed and will not be subject to<br />
any surcharges.<br />
5. If You Change Your Booking<br />
If, after our confirmation invoice has been issued, you wish to change your<br />
travel arrangements in any way, for example your chosen departure date or<br />
accommodation, we will do our utmost to make these changes but it may not<br />
always be possible. Any request for changes to be made must be in writing from<br />
the person who made the booking or your travel agent. You will be asked to pay an<br />
administration charge of £25 up to 10 weeks prior to departure and £75 between<br />
10 weeks and your departure date, and any further cost we incur in making this<br />
alteration. All charges are per person, per change. Optional excursions and activities<br />
are non refundable and non transferable.<br />
For name changes on scheduled flights, this may be an additional £65. You should<br />
be aware that these costs could increase the closer to the departure date that<br />
changes are made and you should contact us as soon as possible. Note: Certain<br />
travel arrangements (e.g. Apex Tickets) may not be changeable after a reservation<br />
has been made and any alteration request could incur a cancellation charge of up<br />
to 100% of that part of the arrangements.<br />
of your thermal suits. On some occasions it may be necessary that these bags<br />
are taken with you.<br />
What can I expect for lunch on a day break<br />
For those clients travelling on our all-inclusive day breaks, there will be a<br />
two-course lunch of a starter and main course buffet, which includes kids’<br />
and vegetarian options. Typical dishes are soup for starters, followed by<br />
jacket potatoes with a choice of fillings and pasta. Drinks are not included.<br />
How long is the transfer from the airport<br />
Transfer times can vary according to weather conditions and can range<br />
between 35-50 minutes.<br />
OTHER USEFUL INFORMATION<br />
Flights<br />
In most cases we charter direct flights on a fast comfortable B737, A320/321,<br />
B757 or B767. However, flight plans may change before departure and we<br />
reserve the right to substitute alternative carriers and/or aircraft types where<br />
necessary. Where this situation arises, it is not possible to transfer to another<br />
day/short break or cancel without incurring normal cancellation charges (see<br />
booking conditions). All of our flights are non-smoking. Airline regulations<br />
vary but many will refuse permission to fly for women who will be 28 or more<br />
weeks into pregnancy on the date of return travel. Transun operates direct<br />
flights but these may occasionally stop to off-load or pick-up clients. A direct<br />
flight does not necessarily mean a non-stop flight.<br />
Booking Terms & Conditions<br />
6. If You Cancel Your Holiday<br />
You, or any member of your party, may cancel your travel arrangements at<br />
any time. Written notification from the person who made the booking or your<br />
travel agent on your behalf must be received at our offices. Since we incur costs<br />
in cancelling your travel arrangements, you will have to pay the applicable<br />
cancellation charges. Your notice of cancellation will only take effect on the day it<br />
is received in writing at our offices. We recommend that you use recorded delivery,<br />
upon receipt of which the following cancellation charges will apply:- Cancellation<br />
charge shown as % of total break price, excluding insurance premium.<br />
More than 70 days Deposit only<br />
29-70 days 50% or deposit if greater<br />
15-28 days 75% or deposit if greater<br />
14 days or later 100%<br />
Note: If the reason for your cancellation is covered under the terms of your<br />
insurance policy, you may be able to reclaim these charges. Insurance premiums<br />
are non-refundable.<br />
7. If We Change or Cancel Your Holiday<br />
It is unlikely that we will have to make any changes to your travel arrangements,<br />
but we do plan the arrangements many months in advance. Occasionally, we<br />
may have to make changes and we reserve the right to do so at any time. Most<br />
of these changes will be minor and we will advise you or your travel agent of<br />
them at the earliest possible date. We also reserve the right in any circumstances<br />
to cancel your travel arrangements. For example, if the minimum number of<br />
clients required for a particular travel arrangement is not reached, we may have<br />
to cancel it. However, we will not cancel your travel arrangements less than 10<br />
weeks before your departure date, except for reasons of force majeure failure to<br />
reach an economic minimum number of passengers on that departure or failure<br />
by you to pay the final balance. If we are unable to provide the booked travel<br />
arrangements, you can either have a refund of all monies paid or accept an offer of<br />
alternative travel arrangements of comparable standard from us, if available (we<br />
will refund any price difference if the alternative is of a lower value). In accordance<br />
with EU Regulation 2111/2005 we are required to advise you of the actual carrier<br />
operating your flight/connecting flight/transfer. Any changes to the actual airline<br />
after you have received your tickets will be notified to you as soon as possible<br />
and in all cases at check-in or at the boarding gate. Such a change is deemed to<br />
be a minor change. Other examples of minor changes include alteration of your<br />
outward/return flights by less than 12 hours, changes to aircraft type, change of<br />
accommodation to another of the same standard. If we make a major change<br />
to your holiday, we will inform you or your travel agent as soon as reasonably<br />
possible if there is time before your departure. You will have the choice of either<br />
accepting the change of arrangements, accepting an offer of alternative travel<br />
arrangements of comparable standard from us if available (we will refund any<br />
price difference if the alternative is of a lower value), or cancelling your booked<br />
holiday and receiving a full refund of all monies paid. In all cases, except where the<br />
major change arises due to reasons of force majeure, we will pay compensation<br />
as detailed:<br />
Period before departure within which notice of major change is received by us or<br />
notified to you. Amount you will receive from us<br />
56 days or more NIL<br />
43 to 46 days £10<br />
22 to 42 days £15<br />
8 to 21 days £20<br />
0 to 7 days £25<br />
The compensation that we offer does not exclude you from claiming more if you<br />
are entitled to do so.<br />
Force Majeure<br />
We will not pay you compensation if we have to cancel or change your travel<br />
arrangements in any way because of unusual or unforeseeable circumstances<br />
beyond our control. These can include, for example, war, riot, industrial dispute,<br />
terrorist activity and its consequences, natural or nuclear disaster, fire, adverse<br />
weather conditions, epidemics and pandemics, unavoidable technical problems<br />
with transport.<br />
8. If You Have A Complaint<br />
If you have a problem during your holiday, please inform the relevant supplier (e.g.<br />
Health & medical care<br />
Finland has reciprocal health care agreements with the UK. This entitles you<br />
to emergency medical treatment and to prove eligibility for this treatment you<br />
only require a British Passport.<br />
Non-British nationals should obtain an EHIC. Treatment is available either free<br />
of charge or for a standard fee, depending on the municipality. Clients who<br />
have special diets or are taking regular drugs for heart conditions, diabetes, etc,<br />
should ensure that they have ample supply, which should be carried with them<br />
at all times as well as required foods.<br />
Passport<br />
A full EU passport which is valid on day of return is necessary to travel to<br />
Lapland. Please note that children who are not already included on an existing<br />
full passport are now required to hold their own passport. Non- British citizens<br />
should enquire at the Finnish Embassy. Tel: 0207 8386200 www.finemb.org.uk<br />
see terms and conditions for further information. It is now a legal requirement<br />
for all passengers to submit to Transun in advance of travel full and accurate<br />
passport information. Failure to do so may result in cancellation of flight tickets.<br />
My Booking section on our website<br />
Once you have made your reservation, you can log in to the My Booking<br />
section of the Transun website where you can provide us with Santa’s Little<br />
Secret details about the children in your party, as well as reserve any additional<br />
optional activities you may want to enjoy.<br />
your hotelier) and our resort representative or ground handler who will endeavour<br />
to amend the situation. If your complaint is not resolved locally, please follow<br />
this up within 28 days of your return home by writing to our Customer Services<br />
Department at Transun, 1A Iffley Road, Oxford, OX4 1AS giving your booking<br />
reference and all other relevant information. Please keep your letter concise and<br />
to the point. This will assist us to quickly identify your concerns and speed up our<br />
response to you. It is strongly recommended that you communicate any complaint<br />
to the supplier of the services in question as well as to our representative without<br />
delay and complete a report form whilst in resort, where possible. If you fail to<br />
follow this simple procedure we will have been deprived of the opportunity to<br />
investigate and rectify your complaint whilst you were in resort and this may affect<br />
your rights under this contract. Please also see clause 3 above on ABTA.<br />
9. Our Liability to You<br />
If the contract we have with you is not performed or is improperly performed by<br />
us or our suppliers we will pay you appropriate compensation if this has affected<br />
the enjoyment of your travel arrangements. However we will not be liable where<br />
any failure in the performance of the contract is due to: you; or a third party<br />
unconnected with the provision of the travel arrangements and where the failure<br />
is unforeseeable or unavoidable; or unusual and unforeseeable circumstances<br />
beyond our control, the consequences of which could not have been avoided<br />
even if all due care had been exercised; or an event which we or our suppliers,<br />
even with all due care, could not foresee or forestall. Our liability, except in cases<br />
involving death, injury or illness, shall be limited based on the value of your travel<br />
arrangements. Our liability will also be limited in accordance with and/or in an<br />
identical manner to (a) The contractual terms of the companies that provide the<br />
transportation for your travel arrangements. These terms are incorporated into<br />
this contract; and (b) Any relevant international convention, for example the<br />
Montreal Convention in respect of travel by air, the Athens Convention in respect<br />
of travel by sea, the Berne Convention in respect of travel by rail and the Paris<br />
Convention in respect of the provision of accommodation, which limit the amount<br />
of compensation that you can claim for death, injury, delay to passengers and<br />
loss, damage and delay to luggage. We are to be regarded as having all benefit<br />
of any limitation of compensation contained in these or any conventions. Under<br />
EU law (Regulation 261/2004) you have rights in some circumstances to refunds<br />
and/or compensation from your airline in cases of denied boarding, cancellation<br />
or delay to flights. Full details of these rights will be publicised at EU airports and<br />
will also be available from airlines. However reimbursement in such cases will not<br />
automatically entitle you to a refund of your holiday cost from us. Your right to a<br />
refund and/or compensation from us is set out in clause 7. If any payments to you<br />
are due from us, any payment made to you by the airline will be deducted from<br />
this amount. NB this clause does not apply to any separate contracts that you may<br />
enter into for excursions or activities whilst on holiday.<br />
10. Prompt assistance in resort<br />
If the contract we have with you is not performed or is improperly performed as a<br />
result of failures attributable to a third party unconnected with the provision of the<br />
services, or as a result of failures due to unusual and unforeseeable circumstances<br />
beyond our control, the consequences of which could not have been avoided even<br />
if all due care had been exercised, or an event which we or our suppliers, even with<br />
all due care, could not foresee or forestall, and you suffer an injury or other material<br />
loss, we will offer you such prompt assistance as is reasonable in the circumstances.<br />
11. Passport, Visa and Immigration Requirements<br />
Your specific passport and visa requirements, and other immigration requirements<br />
are your responsibility and you should confirm these with the relevant Embassies<br />
and/or Consulates. We do not accept any responsibility if you cannot travel because<br />
you have not complied with any passport, visa or immigration requirements<br />
12. Excursions<br />
Excursions or other tours that you may choose to book or pay for whilst you are on<br />
holiday are not part of your package holiday provided by us. For any excursion or<br />
other tour that you book, your contract will be with the operator of the excursion<br />
or tour and not with us. We are not responsible for the provision of the excursion or<br />
tour or for anything that happens during the course of its provision by the operator.<br />
This brochure is our responsibility, as your tour operator. It is not issued on behalf of,<br />
and does not commit the airlines mentioned herein or any airline whose services<br />
are used in the course of your travel arrangements. Please note that in accordance<br />
with Air Navigation Orders in order to qualify for infant status, a child must be<br />
under 2 years of age on the date of the return flight.<br />
ALL YOU NEED TO KNOW<br />
FOR BOOKINGS CALL 01865 565396 OR VISIT WWW.TRANSUN.CO.UK<br />
33
HANDCRAFTED HOLIDAYS<br />
Tailor-made travel designed with only you in mind...<br />
Transun are proud to announce our tailor-made holidays to Sri Lanka, Croatia and Scandinavia.At Transun, we are<br />
confident our expert knowledge and insight into these wonderful destinations, combined with our passion for travel and our<br />
empathy for your personal requirements, ensure we will create for you a unique travel experience, completely tailored to you<br />
and unlike any pre-packaged holiday product.<br />
By carefully crafting itineraries to suit our clients’ interests and budget, often opting for the path less travelled, we will<br />
deliver a combination of amazing travel experiences, personal service and attention to detail that ensures your trip is as<br />
individual as you are.<br />
Sri Lanka is an entire universe in one small island. There is teeming wildlife, manicured tea country, a fascinating cultural<br />
triangle and vibrant cities… not to mention more palm-fringed tropical beaches than you can shake a flipflop at!<br />
Croatia offers fabled islands like fashionable Hvar, glorious Mediterranean landscapes and ancient cities where you will<br />
tread marbled streets polished by footsteps in medieval times…<br />
The Arctic, in the summer, is one of the most breathtaking places on Earth. It is the land of the Midnight Sun, with<br />
stunning fjords, magnificent forests and fells and exhilarating wilderness locations.
FOR BOOKINGS AND BROCHURES CALL 01865 565286 OR VISIT WWW.TRANSUN.CO.UK
<strong>SANTA’S</strong><br />
<strong>LAPLAND</strong><br />
FIRST EDITION 2015<br />
ICELAND<br />
& GREENLAND<br />
Printed January 2015<br />
1a Iffley Road<br />
Oxford<br />
OX4 1AS<br />
www.transun.co.uk<br />
T. 01865 565396<br />
E. holidays@transun.co.uk